So, since the forum search won't work... I'm making a new thread.
I was previously running Chroma ROM and I couldn't get my Project Fi sim to work for the life of me, so I figured it was the sim card that was the problem and I ordered a new one. New one arrived Monday, popped that sucker in and... nothing, still not working, so I reluctantly reverted to stock OTA and finally got it to read the sim card. Everything was working well except I cannot get a signal from T-Mobile on band 12. I'm in a area where band 12 is the only T-Mobile coverage. According to their map I should be getting "Good Signal" outdoors and somewhat indoors, well I get nothing, zip, notta. Now while I do get 1-2 bars on sprint 3g, I would obviously prefer T-Mobile LTE for many reasons. But even using the dialer codes to force T-Mobile, it would just time out or revert back to sprint after 5 minutes of no signal. So I chatted with a Project Fi rep and she tried her best but couldn't figure it out. So that is why I am here. If anyone has any ideas on how to fix this, please help. Other than stock I do have the bootloader unlocked but that shouldn't matter. So if there is some magic script or file(s) I need to delete/change, let me know. Thanks everyone!
Oh, and I was running a verizon sim before that and was having the LTE bug. That's why I switched to Fi.
gvfd65 said:
So, since the forum search won't work... I'm making a new thread.
I was previously running Chroma ROM and I couldn't get my Project Fi sim to work for the life of me, so I figured it was the sim card that was the problem and I ordered a new one. New one arrived Monday, popped that sucker in and... nothing, still not working, so I reluctantly reverted to stock OTA and finally got it to read the sim card. Everything was working well except I cannot get a signal from T-Mobile on band 12. I'm in a area where band 12 is the only T-Mobile coverage. According to their map I should be getting "Good Signal" outdoors and somewhat indoors, well I get nothing, zip, notta. Now while I do get 1-2 bars on sprint 3g, I would obviously prefer T-Mobile LTE for many reasons. But even using the dialer codes to force T-Mobile, it would just time out or revert back to sprint after 5 minutes of no signal. So I chatted with a Project Fi rep and she tried her best but couldn't figure it out. So that is why I am here. If anyone has any ideas on how to fix this, please help. Other than stock I do have the bootloader unlocked but that shouldn't matter. So if there is some magic script or file(s) I need to delete/change, let me know. Thanks everyone!
Oh, and I was running a verizon sim before that and was having the LTE bug. That's why I switched to Fi.
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Where do you live, check this link if you haven't already and make sure you're in one of the good areas and not near the edges. That's all I can think of.
https://www.google.com/maps/d/u/0/viewer?mid=zYsWXH8QR36Q.k_csKbu63eVk&hl=en_US
I was previously on Verizon and was running PureNexus, I connected to T-Mobile just fine on band 12, but my problem was it never connected to Sprint.
Related
I flew from Austin to Los Angeles two days ago and have been unable to get a 3G signal since. Anyone have any ideas? I've tried everything I can think of to get 3G working again. I have a G1 literally sitting next to my Streak and only the G1 has 3D.
Thanks in advance for any help.
Also, in case you were wondering, it's one of the beta phones that is unlocked for T-Mo.
odna3ra said:
I flew from Austin to Los Angeles two days ago and have been unable to get a 3G signal since. Anyone have any ideas? I've tried everything I can think of to get 3G working again. I have a G1 literally sitting next to my Streak and only the G1 has 3D.
Thanks in advance for any help.
Also, in case you were wondering, it's one of the beta phones that is unlocked for T-Mo.
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Click to collapse
Is that not one of the Streaks that was Blocked
I thought only AT&T beta phones lost their connectivity.
I have on of the unlocked versions that works with T-Mobile. The only thing that isn't working is 3G.
Is anyone else having the same issue?
In Austin Same issue. I don't know if I have ever had tmo 3g but I do no im on an unlocked beta unit.
Currently only edge with tmo sim
Have you tried forcing WCDMA only under the settings / wireless conrtols / mobile networks / network type ? It works for me in the UK - US may be different.
That didn't work for me. I also have one of the beta phones that works with T-Mobile, but I am not getting 3G.
Do you guys think T-Mobile killed the 3G connectivity now that the beta is over?
So I called T-mobile last night and got through to the technical support people. Sure enough, they "blocked the ports for the beat units". Sucks to be me.
BE WARNED: if you buy a beta Streak so that you can use it on T-mobile, you WILL NOT GET 3G.
Hello,
I have a Nexus 4, my carrier is Telus. I have had my phone for 3 weeks now. When I first got it, I used the *#*#4636#*#* trick to get LTE on my phone. It worked great! According to speed test I was getting 27mbps download, whereas on HSPA+ i got 7mbps.
In the last two days, for some reason my phone will not work on the LTE network. I get full bars but they are grey. Also, when the connection used to work, there would be flashing up and down arrows on the signal bars. Now, there is only a flashing up arrow (no down arrow).
I called telus tech support and had them reset the connection to my phone, I also bought a new micro sim card, neither worked.
I do not require LTE by any means, but it is disappointing that I cannot figure this out. Has anyone had a similar problem? I spent the last few days checking other posts and there doesn't seem to be anything similar posted. If there is, I apologize, I am a noob, and I watched the noob video.
Take care
N
swift101 said:
Hello,
I have a Nexus 4, my carrier is Telus. I have had my phone for 3 weeks now. When I first got it, I used the *#*#4636#*#* trick to get LTE on my phone. It worked great! According to speed test I was getting 27mbps download, whereas on HSPA+ i got 7mbps.
In the last two days, for some reason my phone will not work on the LTE network. I get full bars but they are grey. Also, when the connection used to work, there would be flashing up and down arrows on the signal bars. Now, there is only a flashing up arrow (no down arrow).
I called telus tech support and had them reset the connection to my phone, I also bought a new micro sim card, neither worked.
I do not require LTE by any means, but it is disappointing that I cannot figure this out. Has anyone had a similar problem? I spent the last few days checking other posts and there doesn't seem to be anything similar posted. If there is, I apologize, I am a noob, and I watched the noob video.
Take care
N
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Click to collapse
Hey there. Fell Canadian (and TELUS customer) here. I live in British Columbia, and I just checked my LTE and it seems to be working. Are you using a custom ROM? What Baseband version do you have? I'm on M9615A 2.0.1700.33. Hope this helps.
Sobai said:
Hey there. Fell Canadian (and TELUS customer) here. I live in British Columbia, and I just checked my LTE and it seems to be working. Are you using a custom ROM? What Baseband version do you have? I'm on M9615A 2.0.1700.33. Hope this helps.
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Click to collapse
Hi,
Thanks for the reply. I am not using a custom rom and we have the same baseband version
That's strange. What part of Canada are you in?
Sent from my Nexus 4 using xda premium
Sobai said:
That's strange. What part of Canada are you in?
Sent from my Nexus 4 using xda premium
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I am in Toronto. I told google that my device makes a buzzing noise (which it does) and they are sending me a replacement. Hopefully the new phone won't have the same connectivity issues.
Did you try changing your APN settings? I know for Rogers customers, there is a specific/different APN to use when you want to use their LTE network on your Nexus 4.
does it work without LTE? if you go back into the settings and change it back to the default, does it work on HSPA+ or 3g?
My LTE works, and is really really fast. download is about 90mbits/s and upload is about 75. I am in Barrie Ontario, on Koodo.
However, the speedtest app will not work, no matter what I do. So I have to use some other crappy app. Anyone else?
Guys,
I just took my Z3C on a road trip from Chicago to Nashville and back for the last 2 days and my phone was either on LTE or Edge/GPRS 99% of the time. This was down I-65 through Indianapolis. My phone is definitely the D5803, however I am not sure if I am on the USA firmware / customization. This was bought through techno trading on Ebay. The docs and manuals were all in English and was the default language on the phone. I have a version from the Sony Store on order, I forgot to cancel it, not sure if it shipped yet, but I really won't be able to test on a trip like this again. I tried to manually search for T-Mobile 3G/4G on the phone but it was never showing up on the list of network choices. I didn't have a SIM card tool or I would have popped it in the iPhone 6 I had with me to see if I could get H+ in the areas where there was no LTE. Seems like there should or at least been T-Mobile 3G/4G on I-65 when there wasn't LTE...Anyone else seen similar issues?
Y2J
Works great for me. Are you sure your APNs are set correctly?
I have called at&t 4 times today and Google once. My phone is only displaying H not 4g. Will not connect to 4g no matter what I try. Messed with APN settings. Wondering if I have a defective phone. Wifo connection is not as strong as my other devices even right by the router. Any help or suggestions. At&T and Google had no help whatsoever.
Jcomstock said:
I have called at&t 4 times today and Google once. My phone is only displaying H not 4g. Will not connect to 4g no matter what I try. Messed with APN settings. Wondering if I have a defective phone. Wifo connection is not as strong as my other devices even right by the router. Any help or suggestions. At&T and Google had no help whatsoever.
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Probably a hardware issue but I would do a full reset and try again, if that fails contact their support for RMA
That's what I was afraid of. Did the full factory reset and still same issue! I'm hold with Google right now with google. I know they don't do exchanges which is ridiculous! Been on hold for 15 mins. Will prob never buy another device from google after this mess. They are saying a replacement might not fix the issue because H might stand for 4g. I have told them this is not the case as the speeds are noticeably slower.
Jcomstock said:
That's what I was afraid of. Did the full factory reset and still same issue! I'm hold with Google right now with google. I know they don't do exchanges which is ridiculous! Been on hold for 15 mins. Will prob never buy another device from google after this mess. They are saying a replacement might not fix the issue because H might stand for 4g. I have told them this is not the case as the speeds are noticeably slower.
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I'm on At&t no issue here with 4g LTE would say try another sim card crazy google saying that another phone might not fix the issue.
Do you mean "4g" or LTE because 4g will display as H on this phone?
When I went to AT&T they had to tweak my settings so my apn is set to ATT phone not ATT WAP and I get lte now. You might have to go into a store and have them tweak it for you. At first it shows H but it switches over to lte. I hope this helps you some.
BRYCEFISHER said:
Do you mean "4g" or LTE because 4g will display as H on this phone?
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Huh I was told by Google that H stood for 3g (HSPA). I do not get LTE at my house but full bars of 4g service. Also the speed feels like 3g about as fast as my rather sluggish wifi. Where 4g on my last phone was very fast. Talked to Google's advanced tech support and sent her a bug report of my device. She is supposed to get back to me.
dligon said:
I'm on At&t no issue here with 4g LTE would say try another sim card crazy google saying that another phone might not fix the issue.
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Click to collapse
Yes it's been extremely frustrating. Spent all of my day off and last night on the phone troubleshooting. Just curious what does your phone display when you have 3g/4g/4gLTE ? Will prob go back to at&t and try a diffrent nano sim just to rule out that possibility.
Jcomstock said:
Yes it's been extremely frustrating. Spent all of my day off and last night on the phone troubleshooting. Just curious what does your phone display when you have 3g/4g/4gLTE ? Will prob go back to at&t and try a diffrent nano sim just to rule out that possibility.
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You really need to look at your APN and make sure it's ATT phone like Nexus4to6p said. Post a shot of your APN settings here.
For me, 3g=H and 4gLTE=LTE. Haven't been in a 4g/HSPA+ area yet. My APN is ATT Nextgenphone.
aw1974 said:
For me, 3g=H and 4gLTE=LTE. Haven't been in a 4g/HSPA+ area yet. My APN is ATT Nextgenphone.
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Page down to the section called Correct Data settings and click on Android Devices and change you APN to what they show.
https://www.att.com/esupport/article.html#!/wireless/KB424489?source=redirect
Jcomstock said:
Huh I was told by Google that H stood for 3g (HSPA). I do not get LTE at my house but full bars of 4g service. Also the speed feels like 3g about as fast as my rather sluggish wifi. Where 4g on my last phone was very fast. Talked to Google's advanced tech support and sent her a bug report of my device. She is supposed to get back to me.
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My 6p specifically says 3g, H and lte I was recently on the Moto x pure that had the same settings. Haven't seen the h+ logo in a long time.
it's probably just a provisioning issue if it's not APN related like others have stated.
Jcomstock said:
Huh I was told by Google that H stood for 3g (HSPA). I do not get LTE at my house but full bars of 4g service. Also the speed feels like 3g about as fast as my rather sluggish wifi. Where 4g on my last phone was very fast. Talked to Google's advanced tech support and sent her a bug report of my device. She is supposed to get back to me.
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Click to collapse
H displayed for hspa+
I am sure you must have figured it out by now but just throwing it out there in case it helps.
If you simply took out your SIM card from old phone and put it in N6P (not that there is anything is wrong with that) take your phone and SIM card to AT&T ask them to add your phone (IMEI) and activate LTE on this IMEI. Unless something is wrong with your phone hardware wise, this should do it. Try it, you might get lucky and don't have to send your phone back.
I have the same issue and I've tried A few different APN's. Still on H no matter what APN I use. However, what could be wrong is that when I got my 6P I took my SIM card out of my Note 3, had an AT&T store cut it to Nano size so it would fit the 6P ( They were out of SIM cards that day) and went on my way. I later noticed that I only get H anywhere I go. Called AT&T and they said that the IMEI was updated on my account but the SIM card might be damaged from the store cutting it and to go get a new Nano SIM card. (Free at official AT&T stores) So I'm off to try that and I'll report back and see if that solves the issue. I'm rooted on PureNexus ROM and ElementalX Kernel as well.
Sounds like you are used to the way carrier phones display hspa as 4g and LTE as 4g LTE. This all started when the iPhone came out and on att and 3g was listed as 4g. And LTE as LTE. There is nothing wrong with your phone. Its being reported right by android. You are getting yourself worked up over just the way it's displayed. Let me ask you this, what phone are you coming from?
AdidasNYR said:
Sounds like you are used to the way carrier phones display hspa as 4g and LTE as 4g LTE. This all started when the iPhone came out and on att and 3g was listed as 4g. And LTE as LTE. There is nothing wrong with your phone. Its being reported right by android. You are getting yourself worked up over just the way it's displayed. Let me ask you this, what phone are you coming from?
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Click to collapse
Well that would be cool if that's all it is! I'm coming from the Samsung Galaxy Note 3.
I promise you that is all this is. I came from an ATT branded note 3 as well. Think about it, your old note never said 3g, because your 3g would show as 4G and when you had LTE it would say 4gLTE. You guys are getting the same exact connection as you used to. Its just the way its displayed to you.
---------- Post added at 11:55 PM ---------- Previous post was at 11:42 PM ----------
http://www.engadget.com/2012/03/14/faux-g-ios-5-1s-4g-indicator-is-the-tip-of-a-standards-icebe/
Oh Ok. So if 4g is shown as H then what does 4G LTE show as? H+? Is there a way to change it with PureNexus Rom, ElementalX Kernel , or Exposed Modules to what I'm use to seeing? Old habits die hard.
Okay. I switched to Tmob about 6 months ago. Service was awesome where i live. (Upstate SC). In the last month or two, areas i used to have service have nothing at all. Looking at the maps, my service on the Axon matches the 2014 map. My conclusion? Tmob has deployed newer spectrum in my area that Axon 7 doesnt support and turned off bands axon 7 does support. I have come to the conclusion i just need a new phone. (OP6t). or to switch back to verizon (nope). i was just wondering if it sounds logical for tmob to switch off older bands whilst turning on new ones. this area used to be primarily b2 and b4. now, i get nothing in that area. everywhere else is mostly b12 but also some b4 and some b2. is it plausible they switched off b2 when they replaced it with the 600mhz the chic at the store says we have now?
I'm not sure in your case, I had to update my sim card, the phone was ok for the network bands however the sim was an older sim and wasn't compatible with the network bands.
New sim fixed it for me, maybe in your case too.
Ditto. Call customer service and they can send you one for free (you'll have to wait 3-5 days though). If you go to a store you'll have to pay, but customer service can credit your account for the cost of the SIM if you ask nicely. If you're lucky, the store rep will give you one for free and you still keep the credit for your next bill.
Be careful since not all SIM cards are created equally. The Axon 7 Mini my kid uses had to have a very specific SIM in order to work (60.xx series). Anything else (M series, 50 series) and it would only connect to Bands 2 and 4. My Axon 7 seems to be a bit more forgiving (though 50 series was too old).
i will probably go back to the store tomorrow. i dont mind paying $10 if it fixes the issue instantly. then again, i only switched to Tmob in December, so i dont have what i would call an old sim card. something is awry, though. it was far better service initially. ive almost always been on variants of RR roms. currently b32 based with hellsgate kernel. the rep in the store when i went in last week told me she would have a network extender sent to my house. havent seen it yet. there was an implication that in switching on the new bands here, they were swutching off older bands. my area is mostly b12 with bands 2 and 4 where 12 is weak or not farmed in. heres hoping i dont have to wait until One Plus 6t comes out to have good reception again. would surely be a waste of my DD and my spare axon 7.
kitcostantino said:
i will probably go back to the store tomorrow. i dont mind paying $10 if it fixes the issue instantly. then again, i only switched to Tmob in December, so i dont have what i would call an old sim card. something is awry, though. it was far better service initially. ive almost always been on variants of RR roms. currently b32 based with hellsgate kernel. the rep in the store when i went in last week told me she would have a network extender sent to my house. havent seen it yet. there was an implication that in switching on the new bands here, they were swutching off older bands. my area is mostly b12 with bands 2 and 4 where 12 is weak or not farmed in. heres hoping i dont have to wait until One Plus 6t comes out to have good reception again. would surely be a waste of my DD and my spare axon 7.
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I have no issues with CRICKET/aka/ATT or HOME. They both work in my Axon 7 ( 7.1.1) okay.
Unfortunately, the issue is not my sim card. its actually weak signal in my area. its a shame, bc aside from that, i love tmob. but service ultimately has to be existent. looking at coverage maps, it should be awesome where i live and work, but the reality is their maps are a gross exaggeration. idk what fugazi they sprinkled on it by making it all pink, but where i live and work, the black holes outweigh the pink.
UPDATE: the fix was a verizon sim card. lol. no, really. permanent fix so long as i dont put a dumb pink one back in.