Database Users

Two issues with blackstone...

Hello
I have two little issues I can't find soultion to..
1. My device boots, htc logo appears and then keypad shows up to enter the SIM PIN...but it closes before I input so I have to manually turn off the airplane mode and then turn cellular on...
Is there a way to fix this?
2. The topright corner cross (or sometimes even the OK) should be white (if clickable) but sometimes it is grey..is this normal or I have something bad going on...it works, it is just annoying that sometimes it is gray sometimes white...
If someone knows how to fix these two please let me know...thank you very much...

if only these two issues was the only ones....
Concerning the pin code screen that disappear, instead of put your phone on plane mode, you can just click the call button : it will display the pin code screen again.

ow..thanks you..I will try that one..
and regarding the issues...luckilly I dont have many...

1. This seems to be TF3D - when the phone re-starts from reset it wants the SIM code. But, TF3D starts as well and then takes over the screen. Any use of the phone now will give the SIM code screen. So, the other advice is good: hit the call button. I normally just wait for TF3D to do it's start-up and I normally get automatically the SIM code input screen.
2. I use http://soft.photoracer.net/docs/wktask_en.html as a replacement for the OK button. But before I never had the grey OK button. Try exploring the OK button options in start - system - task manager - button

thanks for your help....
ow and btw I hate touchflo
i have standart homescreen customized

If you don't need the security provided, why not turn off the SIM pin entry?

touch screen problems on used Atrix

I got a used Atrix yesterday from my local secondhand store here in the Sunny UK
I have been using it stock with nothing done to it. and when I turn it on I can swipe to unlock but then when screen loads it will not allow me to swipe or touch, to do anything on the phone.
Its done it a number of times, also one time I had the market icon on the top right hand side of the first screen and the camera app second icon in from the top left second row down and when I pressed the market icon it started to load the market, then cocked up and i was told to force close it, and under the force close bit was the camera app running even when I had not touched it.
also voice control has started when i have only pressed once on the touch screen. I was told in the shop I took it back to that voice control starts with two quick taps on the home button. but I had only pressed it once.
I made a video of it going wrong and the checky bloke told me that it could be anyones phone i had video'ed and they could not allow that to be used to prove the fault.
its in for test, but I do not hold much hope for them as its not something that happens all the time.
I do like the phone but if they do not test it right ( ie long term ) they might say its fully working.
what I'm trying to find out is, where do i stand trying to send it back to motorola as its used.
i will film it again as when you turn screen off then on again it works and then i can pull up the imei number to prove its the same phone.
one last thing I did notice with a white background there seems to be a tiny dark patch on the screen about 5mm

Does the phone say "unlocked" when booting? Could be an issue with the PDS partition, search for the PDS fix and flash it if you're unlocked.

Voice control starts with 1 long tap of the search button, not two short taps. You may have been confused.

no it does not say unlocked. while booting, it just has the motorola dual core icon and then the t mobile logo

lilhyper said:
Voice control starts with 1 long tap of the search button, not two short taps. You may have been confused.
Click to expand...
Click to collapse
No i even did it in the shop when i took it back to be tested. two quick taps on the home button, but please remember there is a problem with the screen not working right

[Q] Waking the phone up glitch. to be concerned?!

every once and a while i will go to wake my phone up via power button and it takes a second and does not show my screen instead it shows gray lines and gaps so i took a screenshot of it thinking it was software but it just showed my unlock screen in the screenshot.
has anyone else had this hardware issue where the screen does not start to the unlock screen visually? next time it happens i will take a picture of it with my other device. also my phone is not rooted.

Phone Unresponsive after camera app is open by double click

After I have opened the camera app with double click I am not sure what I click on as I am trying to handle to phone to take picture a blue line appears scanning the phone which starts form top to bottom and then bottom to top and the phone becomes totally unresponsive. You cant unlock the phone and you cant take any incoming calls etc.
Not sure what happens after 30 minutes or so when you double click the phone then it goes back into the camera app and after you take a photo it works. If you don't take a photo and click back button the blue line starts scanning again and phone will become unresponsive.
Ntt sure what this is.
Phone SM-G9287.

I found what is happening.I have lock pattern setup to unlock teh device.Now when i double tap the home button it goes into camera app and then suddenly the blue line appears whcih moves top to button and bottom to top as if it is scanning.The phone will become unresponsive as i mentioned above i.e touch screen wont work but u can still take photos using up and down volume button but not by touching on the screen.
To overcome this you have to press back button and then press the hoem key 3 times and the touch scren becomes active again and hence now if you draw the lock pattern the phone will recognize it and unlock the device and it works normally.
Not sure this is a bug or not but very confusing.Can anyone try teh same if you ahve SM-G9287 phone and confirm if you are also seeing the same.

phone freezes up when utilizing camera, Touchscreen becomes unresponsive.
I experiance the same but My phone is loked whith fingerprint sensor.
My 10 day old phone freezes up when utilizing camera (activatd with double touch of home button. Touchscreen becomes unresponsive.
Nothing can be done to get it working.
Tried every hardware button, which seem to work as designed.
the solution Vravik mentions does not work with me.
Only working option i can manage to do software reboot the phone with power button combined whith volume down key.
but after booting the screen is still unresponsive. see:
https://www.youtube.com/watch?v=Q-hbOHAuFhE
I was advised to do a factory reset and just after starting up the phone again and register myself the screen froze up again.
Does any one have a clue on this

I have noticed this issue as well
I have noticed this issue as well. But after doing a full reset and latest software update, I didn't notice this
vravik said:
After I have opened the camera app with double click I am not sure what I click on as I am trying to handle to phone to take picture a blue line appears scanning the phone which starts form top to bottom and then bottom to top and the phone becomes totally unresponsive. You cant unlock the phone and you cant take any incoming calls etc.
Not sure what happens after 30 minutes or so when you double click the phone then it goes back into the camera app and after you take a photo it works. If you don't take a photo and click back button the blue line starts scanning again and phone will become unresponsive.
Ntt sure what this is.
Phone SM-G9287.
Click to expand...
Click to collapse

2015 Moto X Style - Screen Goes Black w/Onscreen Nav Buttons Showing!

Hi there ...
I've had my Moto X Style for about 6 weeks now & I totally love it ..
BUT, in the last 2 weeks, with no patterns showing, the screen will go black all of a sudden multiple times a day.?
While using an app, the onscreen buttons are there, haptic works on the buttons, black screen, but I have no more app access.?
I can press & hold the power button & shutdown fine. I even cleared the cache' of all my apps using an app, made no difference.?
I'm running out of idea's.?
Falling short of doing a factory reset, does anyone know how to fix this.?
The phone worked perfect for 4 weeks with ALL my apps installed back then,
so I don't know why it's going funny now.? Getting very annoying now, please help!?

On a specific app, or any app?

That's just it, I don't know, coz its random! - But I do take note, but nothing seems to follow any pattern as such.!?
Sent from my Moto X Style!

I have seen this after the phone has been unlocked by trusted device connection with BT and carkit. After disconnect and then trying to unlock the phone with pattern only the on screen buttons are there and no pattern.
Sometimes I tried twisting the phone so it goes in to camera and then swiping to view already taken images. This should give the lock pattern but I also get the black screen with only the buttons. After some retries I get a crash from Nova launcher (message is something like Nova launcher did not respond) after clicking the ok button the unlock pattern is back and I can unlock the phone. Other times this doesn't work, not within the amount of retry's I did, and I have to reboot the phone
Note: When you use the phone right after disconnect, before it's locked again you can use apps, sometimes only active apps, sometimes even start new ones. But after a while it will lock. Probably because it lost connection with the trusted device. After that same problem, can't unlock it again

I Had the same issue after I installed the Microsoft's AppComparison app (I don't know why I installed that app). But a factory reset solve the problem.