2015 Moto X Style - Screen Goes Black w/Onscreen Nav Buttons Showing! - X Style (Pure) Q&A, Help & Troubleshooting

Hi there ...
I've had my Moto X Style for about 6 weeks now & I totally love it ..
BUT, in the last 2 weeks, with no patterns showing, the screen will go black all of a sudden multiple times a day.?
While using an app, the onscreen buttons are there, haptic works on the buttons, black screen, but I have no more app access.?
I can press & hold the power button & shutdown fine. I even cleared the cache' of all my apps using an app, made no difference.?
I'm running out of idea's.?
Falling short of doing a factory reset, does anyone know how to fix this.?
The phone worked perfect for 4 weeks with ALL my apps installed back then,
so I don't know why it's going funny now.? Getting very annoying now, please help!?

On a specific app, or any app?

That's just it, I don't know, coz its random! - But I do take note, but nothing seems to follow any pattern as such.!?
Sent from my Moto X Style!

I have seen this after the phone has been unlocked by trusted device connection with BT and carkit. After disconnect and then trying to unlock the phone with pattern only the on screen buttons are there and no pattern.
Sometimes I tried twisting the phone so it goes in to camera and then swiping to view already taken images. This should give the lock pattern but I also get the black screen with only the buttons. After some retries I get a crash from Nova launcher (message is something like Nova launcher did not respond) after clicking the ok button the unlock pattern is back and I can unlock the phone. Other times this doesn't work, not within the amount of retry's I did, and I have to reboot the phone
Note: When you use the phone right after disconnect, before it's locked again you can use apps, sometimes only active apps, sometimes even start new ones. But after a while it will lock. Probably because it lost connection with the trusted device. After that same problem, can't unlock it again

I Had the same issue after I installed the Microsoft's AppComparison app (I don't know why I installed that app). But a factory reset solve the problem.

Related

issus on the unlock screen

feel lag on when is unlocking. did any one having a same problem with me??
please delete this post...
The unlock swipe would lag for the following reasons:
1. Your wifi was turned on but is off because of screen being off. You turned on the screen which makes the phone re-enable wifi and connect to a network. This process will lag the swipe animation.
2. You used some kind of app (ie. JuiceDefender) that would disable APN (3G) when your screen is off. Turning the screen on again will make the phone to try to reconnect to 3G and this will also lag the swipe animation.
3. You just turned on your phone and because things are still loading at startup, doing the swipe will lag.
Tip: Try to wait for 5 seconds after turning the screen on and then do the swipe motion. It should go back to normal.
If none of that applies to you, do a factory reset =)
this is my second time to hard reset it but still the same.
I often find that swiping doesn't unlock the phone; the arrow won't go all the way to the edge of the screen (it sometimes just stops halfway). When that happens, I press the power button to lock the screen, then try the process again. 9 times out of 10 it'll work fine the second time.
This happens when the WiFi is off, and I am not using any APN software, nor have I just switched the phone on.
It doesn't really bother me, unless this happens when a call comes in, and I can't answer it! (it often takes me a few swipes to answer a call, and I have to swipe it slowly and carefully)
shanespencer said:
I often find that swiping doesn't unlock the phone; the arrow won't go all the way to the edge of the screen (it sometimes just stops halfway). When that happens, I press the power button to lock the screen, then try the process again. 9 times out of 10 it'll work fine the second time.
This happens when the WiFi is off, and I am not using any APN software, nor have I just switched the phone on.
It doesn't really bother me, unless this happens when a call comes in, and I can't answer it! (it often takes me a few swipes to answer a call, and I have to swipe it slowly and carefully)
Click to expand...
Click to collapse
you might have a problem with your screen where some parts wont respond to your touch
download any drawing programs " i find magic marker " is the best from the market place. its free. and tap dots all over your screen, if there is/ are parts that doesnt response to your tap from the first time, that means u have problem with the screen and its not accepting your touch input. which is why your swipe doesnt go all the way sometimes.
Yes there is lag on the unlock screen. I see it as just bad programming by SE.
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Sent via the XDA Tapatalk App
My swype keep changing direction, anyone nows how to set it to a particular side?
@mirdones - it changes sides when you start with your finger at the top of the swipe arc and slide your phone across the screen (left to right or right to left)..
@everyone - my swipe unlock occasionally stops about 3 quarters of the way along.. all I do is re-swipe from where it stopped and it's fine - that said, it doesn't happen as much now that I have stopped using task killers and startup auditor.
I find that instead of a slow swipe more of a flick works well for me.
Does anyone know if its possible to disable the se lock and just use the android one?
gavriel18 said:
Does anyone know if its possible to disable the se lock and just use the android one?
Click to expand...
Click to collapse
...would love to know this too

HTC MAgic screen will not lock

Hi All, I needs some help!
I have a Vodafone HTC Magic, all working fine until this morning when it has decided that it does not want to lock the screen.
I have it all set to require a pattern to unlock but this morning I have come to use it and noticed it didn't ask for the pattern.
I checked the settings and they were not set to require a pattern, no idea what changed it? Anyway I set them again but despite this everytime I lock the phone now (basically just by pressing the end call button) any button will bring it back to life and it is not asking for the pattern so everytime it's in my pocket and a button gets pressed the phone comes on!
I haven't installed any new apps and have tried turning it off and taking out the battery but the screen locking just wont work.
EDIT: Also noticed that the home button doesn't do anything now either!
Any ideas?
Thanks
Replying to myself but thought I'd let anyone who was interested know that I sorted it. Not altogether happy though because it required a full factory reset!
Is my phone running Android or Windows??????

Moto X Style On Screen buttons not working

Some basic info before i begin:
Phone: Moto X Style/Pure on android 5.1.1 (XT1572)
It is rooted, but no custom roms are installed.
So basically what happened was I dropped by phone, then all of a sudden the on screen (Home, Back and Multitasking) buttons started to become unresponsive and started ghosting. I have restarted so many times just to exit an app. After several restarts, my on screen (home, back and multitask) buttons have stopped working.
Firstly my basic and short term solution was to install a 3rd party on screen button app from the play store, this would put a second set of on screen buttons above the stock on screen buttons. But before this I noticed that the on screen buttons actually worked when rotated so that instead of being on the bottom of the screen they would be on top. The on screen buttons also work when i boot into recovery mode, my custom recovery is TWRP. I also wiped dalvik cache and reinstalled my apps through the recovery setup.
I dont know whats going on, I even made it so that when my on screen buttons moved to the top of the screen, i would click on apps from the bottom of the screen and it would work. It doesnt seem to be a hardware issue as i have confirmed it to be working through TWRP and tapping on apps from the bottom of the screen, confirming that my touch screen is working perfectly. The on screen buttons also work and it being detected when TalkBack is enabled.
Help me plez.
Common hardware problem, use developer option to see your input and tap, if it brake when on nav bar, then IT IS HARDWARE PROBLEM.
valest said:
Common hardware problem, use developer option to see your input and tap, if it brake when on nav bar, then IT IS HARDWARE PROBLEM.
Click to expand...
Click to collapse
Hi, I enabled Show Touches in my Developer Options and when I put my finger on the actual nav bar, the pointer stops just above it.
Idk if its a hardware problem, but i did drop it. And it still works in TWRP and TalkBack enabled.
Houndz said:
Hi, I enabled Show Touches in my Developer Options and when I put my finger on the actual nav bar, the pointer stops just above it.
Idk if its a hardware problem, but i did drop it. And it still works in TWRP and TalkBack enabled.
Click to expand...
Click to collapse
The touch screen issue of this device is hardware related, born with such flaw, you will have it even you didn't drop it.
No sure how it happened, but it helps if you can take it apart and clean the connector a bit and make sure you reconnect it firmly, if that doesn't work, you will have to replace the touch screen part or the whole screen and touch screen and rear frame and stuff, but do notice: it's likely to happen again.
https://forum.xda-developers.com/moto-x-style/help/solved-navbar-responding-t3993049

S8+ Screen unresponsive, after several minutes - everything else works

Hi,
I am after some help please, preferably without reinstalling all over again (root etc).
If i leave my phone to lock after a few minutes of inactivity, the screen stops responding but everything else works:
All hardware buttons work
AOD - works, I can press notifications and the app opens, or hardpress the bottom home button to get to the home screen, but the screen wont respond after.
Fingerprint scanner - works, it bypasses the lock screen but nothing responds
DEX - phone completely responsive via keyboard and mouse
Soft reset - everything works until it has no activity again.
Safe mode - exactly the same, so seems not to be app related.
Just the screen wont respond after passing AOD but phone otherwise functional. Not dropped, no water damage - all good there.
Anyone gone through similar?
Cheers
Good lock 2018 - lock star
Interesting - after spending nearly all day playing about and deciding to post, i remembered there was a lockstar update for me this morning. I disabled the lock screen i built and the phone has been find since. I'll un-install and re-install it, and re-test should someone else have a problem with it and follow up.
Reinstalling LockStar fixed the problem. Case closed.

HELP! Can't get past lock screen (Pie Stable)

I was on official Pie beta (which worked excellent for me) with locked bootloader and today morning I got OTA for Pie stable. I thought what could possibly go wrong and updated it.
After updating successfully, On lock screen, I swiped up to enter my password, and it just showed me black screen. I tried various ways to go past that black screen. Nothing seemed to work. I tried reflashing Pie BETA zip from SD card in recovery, but that also failed as it showed error that it cannot flash old version when on new version. I don't want to factory reset as all my important app data will be gone. I can't even set the USB connectivity behaviour to MTP as selecting that option also shows me black screen. I am able to use camera and google assistant directly via lock screen but when trying to do anything else it shows me that black screen. I tried clearing cache from recovery, but that also didn't get me past that black screen. I can receive calls but can't do anything else. Even Whatsapp Web is working but I cannot open Whatsapp from my phone. I can't afford to factory reset as all my assignments are there in an app.
My last bet is to wait for someone or Asus to post Pie Stable zip and then reflash that zip from stock recovery via SD card.
If someone have any solution or has suffered from similar problem, please help
Hi,
I was also facing the same issue after updating to android Pie.
Here is a way around, using which I was able to access the phone.
Press power button.
You will be able to see the lock screen.
On the bottom bar, you will be able to see buttons,
on left, mic
in middle lock
and on right camera.
Swipe mic button, it will open the google assistance, however, it will ask for unlocking the screen.
Once you unlock this screen, you can go back to home screen.
If all go right, you will be back on your home screen and now your lock functionality will also be working as expected
vjMagar said:
Hi,
I was also facing the same issue after updating to android Pie.
Here is a way around, using which I was able to access the phone.
Press power button.
You will be able to see the lock screen.
On the bottom bar, you will be able to see buttons,
on left, mic
in middle lock
and on right camera.
Swipe mic button, it will open the google assistance, however, it will ask for unlocking the screen.
Once you unlock this screen, you can go back to home screen.
If all go right, you will be back on your home screen and now your lock functionality will also be working as expected
Click to expand...
Click to collapse
Thanks for answering
Entering password on that black screen also works.
Simply switch to a dark wallpaper instead of a light colour wallpaper.

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