Some basic info before i begin:
Phone: Moto X Style/Pure on android 5.1.1 (XT1572)
It is rooted, but no custom roms are installed.
So basically what happened was I dropped by phone, then all of a sudden the on screen (Home, Back and Multitasking) buttons started to become unresponsive and started ghosting. I have restarted so many times just to exit an app. After several restarts, my on screen (home, back and multitask) buttons have stopped working.
Firstly my basic and short term solution was to install a 3rd party on screen button app from the play store, this would put a second set of on screen buttons above the stock on screen buttons. But before this I noticed that the on screen buttons actually worked when rotated so that instead of being on the bottom of the screen they would be on top. The on screen buttons also work when i boot into recovery mode, my custom recovery is TWRP. I also wiped dalvik cache and reinstalled my apps through the recovery setup.
I dont know whats going on, I even made it so that when my on screen buttons moved to the top of the screen, i would click on apps from the bottom of the screen and it would work. It doesnt seem to be a hardware issue as i have confirmed it to be working through TWRP and tapping on apps from the bottom of the screen, confirming that my touch screen is working perfectly. The on screen buttons also work and it being detected when TalkBack is enabled.
Help me plez.
Common hardware problem, use developer option to see your input and tap, if it brake when on nav bar, then IT IS HARDWARE PROBLEM.
valest said:
Common hardware problem, use developer option to see your input and tap, if it brake when on nav bar, then IT IS HARDWARE PROBLEM.
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Hi, I enabled Show Touches in my Developer Options and when I put my finger on the actual nav bar, the pointer stops just above it.
Idk if its a hardware problem, but i did drop it. And it still works in TWRP and TalkBack enabled.
Houndz said:
Hi, I enabled Show Touches in my Developer Options and when I put my finger on the actual nav bar, the pointer stops just above it.
Idk if its a hardware problem, but i did drop it. And it still works in TWRP and TalkBack enabled.
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The touch screen issue of this device is hardware related, born with such flaw, you will have it even you didn't drop it.
No sure how it happened, but it helps if you can take it apart and clean the connector a bit and make sure you reconnect it firmly, if that doesn't work, you will have to replace the touch screen part or the whole screen and touch screen and rear frame and stuff, but do notice: it's likely to happen again.
https://forum.xda-developers.com/moto-x-style/help/solved-navbar-responding-t3993049
Related
Hi there!
I have absolutely ridiculous problem with my THD. All of a sudden screen started to act like it is half disabled. In simple words, if a touch some icon on top bar, let's say Start button, click appears on clock. Basically it is looks like touch area displaced by half an inch down. I've tried to calibrate screeen and it seems like it worked for a few minutes and then turns back. I had to hard reset the whole thing and it did not help either. All images, icons, screen items appeared correctly on screen. Bottom menu bar responses correctly though.
I did not drop the phone if it will give a clue.
Anyone knows what the hell is that and how to fix that problem? Please help.
Thank you.
Anyone? Please...
sounds like you need to re align your touch screen. you need to go to Start>Settings>System>Screen then align screen
If you cant get to this then a Hard Reset might be the only way to go
Nothing is working. Now I cannot even get past screen alignment. Looks like it can be a hardware problem.
u may have to hard reset
then after that if it still wont work then u may need a replacement
Yeah. It sound like it is. Jast called HTC support, did hard reset again and after few minutes it is back to that misalignment. Damn...
Connected to ActiveSync and have you got 'My Mobiler' running? I noticed some strange screen behaviour with that on the Device and the host PC.
try pressing both volume keys and tapping the screen at the same time(volup + voldown + tap the screen) --- it will get you to align screen mode if that doesnt work then maybe you have some problems while flashing a rom or something!
TPEHEP said:
Yeah. It sound like it is. Jast called HTC support, did hard reset again and after few minutes it is back to that misalignment. Damn...
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I am having the same problem, it started suddenly somedays ago. I realized that when I hard rest it works fine for some time and then slowly left side of the screen stops responding, after a while only right side react to touch so you cannot access START menu nor anything else from the whole screen, just the left corners.Any solution?
Has anyone else had the issue where you can press down on the screen, a tool bar or something and the screen starts to shake or the selector starts to auto select things. I get this a lot and typing is often very hard because it randomly selecting things when i am typing on the keypad.
I have seen it once when i put the phone down go through random menus, is this a fault or just normal due to sensitivity?
A|ex said:
Has anyone else had the issue where you can press down on the screen, a tool bar or something and the screen starts to shake or the selector starts to auto select things. I get this a lot and typing is often very hard because it randomly selecting things when i am typing on the keypad.
I have seen it once when i put the phone down go through random menus, is this a fault or just normal due to sensitivity?
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Hi
I've had the same problem several times with both stock rom and cooked.
I turn it off, wipe the screen and it will usually revert to working properly.
Most would say it's a fault unfortunately. Personally I've returned mine for a replacement after a 'repair' which fitted a new screen made the problem worse.
See this thread.
After doing a hard reset on my perfectly-functioning Pro the other day, the screen and buttons have now stopped working. My question is two-fold:
1. What the heck is going on?
The phone worked fine until I did the hard reset. Now, when I do a hard reset, everything appears to work correctly through the screen-alignment. The screen responds properly at that stage. Immediately afterward, the normal Today screen pops up for a split second. After that, the "Treo Customization" screen comes up, and that's where it all goes to hell. After the "Treo Customization" runs its course, the phone says "tap screen to reset." After tapping the screen, the phone responds and resets itself.
After that, a blank today screen appears. The tool bar on top is there and the background is there, but that's it. The screen and buttons are unresponsive except to brighten the screen after it periodically dims. Several other functions continue to work. I can activate wifi via the side button. The top button turns off the screen. Strangely enough, the QWERTY keyboard is completely unresponsive, except that the search button works (alt button and magnifying glass).
Does this sound like a hardware problem? Could it be fixed with a flash and new rom?
2. I tried to flash the phone and install a new rom to see if that would help, but I was unsuccessful for the following reasons: 1) When I run PANTHER_CDMA_HSPL_V101, the bootloader screen appears, but immediately upon that occurring, my sync connection disappears, so I can't proceed through my computer. 2) I can't run the manual flash program (SSPL-Manual-PantherCDMA) because I have no functioning controls on the phone itself.
Any ideas? Is there any way to achieve a flash on an unresponsive phone, or should I start shopping?
Thanks!
Mark Pemberton
Hi there ...
I've had my Moto X Style for about 6 weeks now & I totally love it ..
BUT, in the last 2 weeks, with no patterns showing, the screen will go black all of a sudden multiple times a day.?
While using an app, the onscreen buttons are there, haptic works on the buttons, black screen, but I have no more app access.?
I can press & hold the power button & shutdown fine. I even cleared the cache' of all my apps using an app, made no difference.?
I'm running out of idea's.?
Falling short of doing a factory reset, does anyone know how to fix this.?
The phone worked perfect for 4 weeks with ALL my apps installed back then,
so I don't know why it's going funny now.? Getting very annoying now, please help!?
On a specific app, or any app?
That's just it, I don't know, coz its random! - But I do take note, but nothing seems to follow any pattern as such.!?
Sent from my Moto X Style!
I have seen this after the phone has been unlocked by trusted device connection with BT and carkit. After disconnect and then trying to unlock the phone with pattern only the on screen buttons are there and no pattern.
Sometimes I tried twisting the phone so it goes in to camera and then swiping to view already taken images. This should give the lock pattern but I also get the black screen with only the buttons. After some retries I get a crash from Nova launcher (message is something like Nova launcher did not respond) after clicking the ok button the unlock pattern is back and I can unlock the phone. Other times this doesn't work, not within the amount of retry's I did, and I have to reboot the phone
Note: When you use the phone right after disconnect, before it's locked again you can use apps, sometimes only active apps, sometimes even start new ones. But after a while it will lock. Probably because it lost connection with the trusted device. After that same problem, can't unlock it again
I Had the same issue after I installed the Microsoft's AppComparison app (I don't know why I installed that app). But a factory reset solve the problem.
I've been having issues with the navigation keys on my Nexus 6P and I'm hoping someone can give me some insight on how to remedy the issue. My 6P worked fine up until a week or so ago, I was running Pure Nexus with Elemental X kernel and all things were good. I decided to try the N Preview so I went back to stock and updated OTA. After a few days of running rooted N Preview I noticed that my soft keys were no longer responsive. I factory reset the device and was happy to see that the < > keys at the bottom of the screen functioned during the set-up process so I figured my issue was resolved. However, when I get to the home screen the navigation keys are again unresponsive. This area of the screen functions in the lock screen as well, but when the bottom transitions into the soft keys it goes unresponsive. I have flashed a number of different rooms, wiped user data, went back to completely stock and consistently the bottom of the screen works in TWRP recovery and during the set up process, but once the OS loads the navigation keys don't work. To be specific, they don't work at the bottom of the screen, when rotated to appear on the sides or top of the screen they work fine. Any ideas?