I was on official Pie beta (which worked excellent for me) with locked bootloader and today morning I got OTA for Pie stable. I thought what could possibly go wrong and updated it.
After updating successfully, On lock screen, I swiped up to enter my password, and it just showed me black screen. I tried various ways to go past that black screen. Nothing seemed to work. I tried reflashing Pie BETA zip from SD card in recovery, but that also failed as it showed error that it cannot flash old version when on new version. I don't want to factory reset as all my important app data will be gone. I can't even set the USB connectivity behaviour to MTP as selecting that option also shows me black screen. I am able to use camera and google assistant directly via lock screen but when trying to do anything else it shows me that black screen. I tried clearing cache from recovery, but that also didn't get me past that black screen. I can receive calls but can't do anything else. Even Whatsapp Web is working but I cannot open Whatsapp from my phone. I can't afford to factory reset as all my assignments are there in an app.
My last bet is to wait for someone or Asus to post Pie Stable zip and then reflash that zip from stock recovery via SD card.
If someone have any solution or has suffered from similar problem, please help
Hi,
I was also facing the same issue after updating to android Pie.
Here is a way around, using which I was able to access the phone.
Press power button.
You will be able to see the lock screen.
On the bottom bar, you will be able to see buttons,
on left, mic
in middle lock
and on right camera.
Swipe mic button, it will open the google assistance, however, it will ask for unlocking the screen.
Once you unlock this screen, you can go back to home screen.
If all go right, you will be back on your home screen and now your lock functionality will also be working as expected
vjMagar said:
Hi,
I was also facing the same issue after updating to android Pie.
Here is a way around, using which I was able to access the phone.
Press power button.
You will be able to see the lock screen.
On the bottom bar, you will be able to see buttons,
on left, mic
in middle lock
and on right camera.
Swipe mic button, it will open the google assistance, however, it will ask for unlocking the screen.
Once you unlock this screen, you can go back to home screen.
If all go right, you will be back on your home screen and now your lock functionality will also be working as expected
Click to expand...
Click to collapse
Thanks for answering
Entering password on that black screen also works.
Simply switch to a dark wallpaper instead of a light colour wallpaper.
Related
After doing a hard reset on my perfectly-functioning Pro the other day, the screen and buttons have now stopped working. My question is two-fold:
1. What the heck is going on?
The phone worked fine until I did the hard reset. Now, when I do a hard reset, everything appears to work correctly through the screen-alignment. The screen responds properly at that stage. Immediately afterward, the normal Today screen pops up for a split second. After that, the "Treo Customization" screen comes up, and that's where it all goes to hell. After the "Treo Customization" runs its course, the phone says "tap screen to reset." After tapping the screen, the phone responds and resets itself.
After that, a blank today screen appears. The tool bar on top is there and the background is there, but that's it. The screen and buttons are unresponsive except to brighten the screen after it periodically dims. Several other functions continue to work. I can activate wifi via the side button. The top button turns off the screen. Strangely enough, the QWERTY keyboard is completely unresponsive, except that the search button works (alt button and magnifying glass).
Does this sound like a hardware problem? Could it be fixed with a flash and new rom?
2. I tried to flash the phone and install a new rom to see if that would help, but I was unsuccessful for the following reasons: 1) When I run PANTHER_CDMA_HSPL_V101, the bootloader screen appears, but immediately upon that occurring, my sync connection disappears, so I can't proceed through my computer. 2) I can't run the manual flash program (SSPL-Manual-PantherCDMA) because I have no functioning controls on the phone itself.
Any ideas? Is there any way to achieve a flash on an unresponsive phone, or should I start shopping?
Thanks!
Mark Pemberton
Hello! I'd like to say thank you too XpLoDWilD and the other developers involved in this ROM. I think it is truly one of the best around!
I have experienced a few issues, and was hoping someone could direct me in order to resolve them. I am currently using a Nexus 5 device!
First off, sometimes i will randomly loose my entire navigation bar when opening messaging or other apps, and have to shut the screen off and turn it back on in order to see the home button, back button or multi task. I am not entirely sure why it does this, but i am using immersive mode now to see if the issue goes away.
Secondly regarding Active Display, It seems the function wonderfully other then when I initially unlock the phone through the active display or enter a notification through the active display, it then unlocks then my old lockscreen appears for a split second and then finally unlocks my device and returns to my normal screen. It happens all within a few seconds.
If anyone could provide me with some insight or direct me to whom i could bring this issue too that would be great thank alot!
+1 on Point 1 (navigation bar disappearing)
2013-01-08 nightly and before
I have the same where the navigation bar disappears completely at times.
I have the same where when active display shows I've received a message/notification and I chose to go the app that the screen blacks out. If I then press home it goes to program.
I also have where the time disappears from the notification bar. If I switch the screen off and unlock again the time is back.
Hi there ...
I've had my Moto X Style for about 6 weeks now & I totally love it ..
BUT, in the last 2 weeks, with no patterns showing, the screen will go black all of a sudden multiple times a day.?
While using an app, the onscreen buttons are there, haptic works on the buttons, black screen, but I have no more app access.?
I can press & hold the power button & shutdown fine. I even cleared the cache' of all my apps using an app, made no difference.?
I'm running out of idea's.?
Falling short of doing a factory reset, does anyone know how to fix this.?
The phone worked perfect for 4 weeks with ALL my apps installed back then,
so I don't know why it's going funny now.? Getting very annoying now, please help!?
On a specific app, or any app?
That's just it, I don't know, coz its random! - But I do take note, but nothing seems to follow any pattern as such.!?
Sent from my Moto X Style!
I have seen this after the phone has been unlocked by trusted device connection with BT and carkit. After disconnect and then trying to unlock the phone with pattern only the on screen buttons are there and no pattern.
Sometimes I tried twisting the phone so it goes in to camera and then swiping to view already taken images. This should give the lock pattern but I also get the black screen with only the buttons. After some retries I get a crash from Nova launcher (message is something like Nova launcher did not respond) after clicking the ok button the unlock pattern is back and I can unlock the phone. Other times this doesn't work, not within the amount of retry's I did, and I have to reboot the phone
Note: When you use the phone right after disconnect, before it's locked again you can use apps, sometimes only active apps, sometimes even start new ones. But after a while it will lock. Probably because it lost connection with the trusted device. After that same problem, can't unlock it again
I Had the same issue after I installed the Microsoft's AppComparison app (I don't know why I installed that app). But a factory reset solve the problem.
So I managed to drop my phone a couple of weeks ago and crack the screen. The screen itself has remained fully functional despite a couple of purple lines down it and progressively worse flickering. It;s gradually started becoming more unresponsive and tonight it seems to have had enough. The stay on screen still display the time and if I press the lock key it will show me my lock screen and my notifications, I can swipe and remove these and if drag them down to read them further.
However, when I actually unlock my phone to go to my home screen, the phone screen goes black - I know the phone has unlocked because I can hear the sound effects when I press apps but everything remains black and I can't get the screen to come alive again until I lock the phone. If I double tap the home button, it will quick launch my camera and that works. So essentially the screen still works but won't show me my home screen or any apps (apart from camera), it's essentially blacked out until I lock it again.
I'm getting it repaired but am not able to do so for a few days. Any ideas how I can bring the screen back to life when I unlock the phone? I tried restarting a few times, leaving it turned off for a while and emergency mode - none of which worked.
Some basic info before i begin:
Phone: Moto X Style/Pure on android 5.1.1 (XT1572)
It is rooted, but no custom roms are installed.
So basically what happened was I dropped by phone, then all of a sudden the on screen (Home, Back and Multitasking) buttons started to become unresponsive and started ghosting. I have restarted so many times just to exit an app. After several restarts, my on screen (home, back and multitask) buttons have stopped working.
Firstly my basic and short term solution was to install a 3rd party on screen button app from the play store, this would put a second set of on screen buttons above the stock on screen buttons. But before this I noticed that the on screen buttons actually worked when rotated so that instead of being on the bottom of the screen they would be on top. The on screen buttons also work when i boot into recovery mode, my custom recovery is TWRP. I also wiped dalvik cache and reinstalled my apps through the recovery setup.
I dont know whats going on, I even made it so that when my on screen buttons moved to the top of the screen, i would click on apps from the bottom of the screen and it would work. It doesnt seem to be a hardware issue as i have confirmed it to be working through TWRP and tapping on apps from the bottom of the screen, confirming that my touch screen is working perfectly. The on screen buttons also work and it being detected when TalkBack is enabled.
Help me plez.
Common hardware problem, use developer option to see your input and tap, if it brake when on nav bar, then IT IS HARDWARE PROBLEM.
valest said:
Common hardware problem, use developer option to see your input and tap, if it brake when on nav bar, then IT IS HARDWARE PROBLEM.
Click to expand...
Click to collapse
Hi, I enabled Show Touches in my Developer Options and when I put my finger on the actual nav bar, the pointer stops just above it.
Idk if its a hardware problem, but i did drop it. And it still works in TWRP and TalkBack enabled.
Houndz said:
Hi, I enabled Show Touches in my Developer Options and when I put my finger on the actual nav bar, the pointer stops just above it.
Idk if its a hardware problem, but i did drop it. And it still works in TWRP and TalkBack enabled.
Click to expand...
Click to collapse
The touch screen issue of this device is hardware related, born with such flaw, you will have it even you didn't drop it.
No sure how it happened, but it helps if you can take it apart and clean the connector a bit and make sure you reconnect it firmly, if that doesn't work, you will have to replace the touch screen part or the whole screen and touch screen and rear frame and stuff, but do notice: it's likely to happen again.
https://forum.xda-developers.com/moto-x-style/help/solved-navbar-responding-t3993049