Hi, guys
I've updated my 910F to 5.1.1, and coincidentally - although probably not - I started having problems with Exchage/ActiveSync accounts in Gmail.
I always sideload the Exchange Services APK and configure my work e-mail as an extra account in the Gmail app. However, ever since upgrading to 5.1.1, my work account routinely and randomly vanishes: all e-mails disappear from the app, calendar won't show, and going into the "Accounts" setting does not show the usual entry. It is completely erased, and I have to reenter all of the account info to get it up and running again. However, it's always been just a matter of time (sometimes hours, sometimes day) until the problem strikes again.
Now I know there are a great many variables that could be at play here, but my questions are:
a) Has anyone been through the same situation?
b) How do I go about trying to figure out what is deleting the account from my device? Developers, how can I objectively debug/troubleshoot this?
Thank you for your help!
ricarva said:
Hi, guys
I've updated my 910F to 5.1.1, and coincidentally - although probably not - I started having problems with Exchage/ActiveSync accounts in Gmail.
I always sideload the Exchange Services APK and configure my work e-mail as an extra account in the Gmail app. However, ever since upgrading to 5.1.1, my work account routinely and randomly vanishes: all e-mails disappear from the app, calendar won't show, and going into the "Accounts" setting does not show the usual entry. It is completely erased, and I have to reenter all of the account info to get it up and running again. However, it's always been just a matter of time (sometimes hours, sometimes day) until the problem strikes again.
Now I know there are a great many variables that could be at play here, but my questions are:
a) Has anyone been through the same situation?
b) How do I go about trying to figure out what is deleting the account from my device? Developers, how can I objectively debug/troubleshoot this?
Thank you for your help!
Click to expand...
Click to collapse
Ok so you stated that you got the 910f version and running 5.1.1 but is it stock rom or custom?
Since galaxy s2 I have never used stock roms as they are always buggy in one way or another. My advise is to use custom rom. If you don't want to use custom roms then you should get another stock rom. If you are running example COH4 then try ether a previous build or next build or even try and re flash the current rom.
I am on stock 5.0.1. 910f and I am having troubles with the gmail app syncing
With my hotmail account.All emails vanish (inbox-sent etc).
I have deleted and reconfigured my hotmail account through the gmail
App and also deleted it's data but the problem persisted.
I just can't get it to sync with other accounts other than gmail.
I think it is aproblem of the gmail app itself.
I have since switched to the stock samsung email client and everything
works fine!
@Zionator
It's my experience that custom ROMs allways end up having some quirks of their own; also, I'm on COI3 which is rock solid so far, in every other department.
@snatch_bill
On stock 5.0.2, I never had any problems. Also, while it works fine, the Samsung e-mail app is absolutely horrible, especially when compared with the Gmail client.
So please: does anyone have the least bit of an idea as to how to debug the problem? I'm not even really concerned with solving the problem right now, just understanding it.
Cheers,
Got the same problem. The exchanges account disappears after some days completely. It disappears in gmail and also in the account settings. I'm also using android 5.1.1 on my Note 4.
After reconfiguration the account works again for a few days until it disappear again.
Same problem here with the s6:
http://forum.xda-developers.com/galaxy-s6/help/exchange-account-disappears-frequently-t3176427
Seems to be a problem with the samsung rom. Guess we need to wait until samsung fix it.
Related
I just noticed a few days ago that GMail isn't syncing with my phone anymore. I send myself an email just to check and it never showed any notification untill I manually entered the application and updated. Of course, I'd ran this test before and it worked flawlessly. I really need this to work because I use my email a lot for work purposes.
I'm currently on CM-5.0.3.1, ERE36B. I don't really know what may have happened. Configuration to receive notifications apparently is ok. As far as I know the only thing that may have changed is the number of apps. Can there be some kind of interference between some app and GMail sync? Come on it's the Google Phone, if GMail can't work we've got a problem...
Any help will be GREATLY appreciated.
Go into: Settings, Applications, Manage Applications, Filter - ALL, find GMAIL and GMAIL Storage, clear data for both.
Solved! Thanks!
Hi !
Used to get these issues too on my HTC Magic (G2). Nothing wrong with my N1, but this morning, no sync (last sync seven hours ago...).
Turned everything down then restarted and it worked again.
Do you often get that? Is it a google-related issue ?
I've found other references to this problem both here and on AndroidForums.com, but haven't found a resolution yet. Looking for anyone who can lend a hand.
I've been running the Epic Experience ROMs for the last couple of months, both on Eclair and Froyo with no problems.
Last week, I had to change my password to access my Exchange email at work. Ever since the minute I changed my password, the stock Email program within EE FCs whenever I try to access that account.
I have changed the password from within the "Accounts" section of my phone. No dice.
I have deleted and re-added that account, still no go.
Now, when I go into that email app, I can't see any of the accounts that I've added there. The screen just displays nothing, and eventually FCs.
From what I've read, several people have had this problem with Froyo, both with stock builds and with custom ROMs.
Do I have remedies other than moving to a different email app such as K9? I like the stock app so that I can sync calendars, contacts, etc etc. I'd REALLY like to keep it and keep it working.
Ideas?
Anyone else running into this issue? I've got all auto syncing enabled, yet gmail will not push mails to me. I have to manually open gmail and refresh in order to get new mails. I've tried disabling sync and reenabling. I'm using the gmail app. Nothing special here... haven't even rooted or flashed another rom yet.. maybe that's my problem...
Thanks for any help.
i am having the same issue..when i enable sync , i get mail notifications for some time..then after few hours , i have to open gmail and refresh it to see new mails.
ankitmathur said:
i am having the same issue..when i enable sync , i get mail notifications for some time..then after few hours , i have to open gmail and refresh it to see new mails.
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Click to collapse
Yeah, I should have mentioned the same. There are times it works right after reenabling and running a 'test' mail.. it's just the important mails that don't come through
Same issue for me. All of a sudden my Gmail app won't push my mail. All sync on
I am also seeing the same.
Not sure if it's co-incidence but this happened after I flashed XXUBMEA and then, to demonstrate, enabled and all the Sammy stuff, including the Samsung Push thing - not a great demonstration (except the facebook apps join, which just kind of white screen sat there).
Incidently, freezing the Sammy bloat stuff removed the absurd lag (which was improved with the XXUBMEA flash).
Next step - remove Gmail from system and re-install.
Edit: Removing Gmail and then re-installing from Google Play worked. Notifications now coming through.
Now to wait for Apex update which will allow the unread count to return to the dock.
I have a rooted stock ROM LG G2 on VZ. I rooted only so that I could de-bloat the unit.
I must have gotten carried away although I'm not entirely sure how. I do not have a custom recovery on this unit (dumb, I know) yet.
In short, I have done every single thing I can find to get my Google Calendar to display. It works fine on my Galaxy Nexus. I've done complete resets of the G2 handset I think 3 times now based on solutions I've been able to find. Others have reported this problem and "fixed" it but with no details as to the fix. I did get rid of the stock LG Calendar App and that may have precipitated this issue but I cannot be sure.
If I go into settings--accounts--tap on Google at the top is says "Sync error" and at the bottom of the screen it says "Sync is currently experiencing problems. It will be back shortly" If I tap on the account it brings up the list of Data & Synchronization items for my Google account. Calendar is not listed. From what I can tell all other aspects of my Google account are syncing without issue.
I'd appreciate any ideas or suggestions.
Not unique to your situation
I have a Galaxy SII, also flashed, and Google Calendar worked fine for over a year. Now I get nothing sync'd to my Calendar and I get exactly the same error messages you are getting.
cainer said:
I have a rooted stock ROM LG G2 on VZ. I rooted only so that I could de-bloat the unit.
I must have gotten carried away although I'm not entirely sure how. I do not have a custom recovery on this unit (dumb, I know) yet.
In short, I have done every single thing I can find to get my Google Calendar to display. It works fine on my Galaxy Nexus. I've done complete resets of the G2 handset I think 3 times now based on solutions I've been able to find. Others have reported this problem and "fixed" it but with no details as to the fix. I did get rid of the stock LG Calendar App and that may have precipitated this issue but I cannot be sure.
If I go into settings--accounts--tap on Google at the top is says "Sync error" and at the bottom of the screen it says "Sync is currently experiencing problems. It will be back shortly" If I tap on the account it brings up the list of Data & Synchronization items for my Google account. Calendar is not listed. From what I can tell all other aspects of my Google account are syncing without issue.
I'd appreciate any ideas or suggestions.
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Click to collapse
I have had this same issue, and I think the cause of it is from Joining accounts in the address book. I got rid of the issue by removing and re adding my Google Account, but once I started joining accounts together so that there would only be on entry the same thing happened. I do not have any other way to get my google contacts to re sync without an error.
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
pss3054b said:
I am having the same issues (exchange server not pushing email, have to manually refresh) plus phone is very warm and battery drain since the email is not getting pushed and I think the email app is trying to sync with the exchange servers and draining the battery. But email works (exchange push) with my previous phone galaxy s4 update to 4.4.4 with no problems
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Click to collapse
So, can anyone help us?
I get this problem a lot with gmail, yahoo, and hotmail. Sometime it works, sometimes it doesn't. The only good news is that the new Gmail app (coming soon) will be able to handle multiple accounts from Yahoo, Hotmail, and Exchange. So hopefully that will be a better app than Samsung's mail.
PS> If you set it to retrieve every X minutes it will work, but it will waste more battery than push.
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
volrus said:
Ok, it's been a couple of weeks, so I thought I would ask again. Does anyone have a suggested solution to this? Am I the only one having problems with email not being "pushed" to my phone via ActiveSync? In doing a google search I see that this has historically been an issue, but there is no solution?
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Click to collapse
Been using the new Gmail 5.0 app, it handles multiple accounts nicely. It doesn't use push, but checks every 15 mins. Overall I like it more than the Samsung email app, so I am using Gmail now. I deleted all the accounts from the Samsung app. I've also noticed an improvement in battery life (subjective).
I have the same issue
Hi all, it's been a LONG time since I've been over here. I recently got the Note 4 as a Christmas present from the wifey, she knows what I like. Probably helps that I've had every Note so it's a safe guess on her part. Yesterday I received the push update from AT&T which took it up to 4.4.4. Well, since that my push email works when it wants to. It will eventually push it but it could be anywhere between 15 minutes and 2 hours. This is unacceptable for me as I own a custom networking company that has jobs in all timezones and I need to get my emails immediately.
I have done all of the regular "troubleshooting" steps including wiping my phone and starting from scratch with nothing installed but the stock email. I even changed the SIM. All of the push/sync settings are enabled......ALL of them.
I would LOVE to use my Touchdown app which I basically keep on my phone now for the server search feature but don't use it for notifications because it doesn't show the email content on my Gear S. The only app I know of that shows that email content on the Gear S is the stock email app (PLEASE CORRECT ME IF I'M WRONG).
Has anybody found a resolution to this? I haven't rooted my phone since my Note 2 but before that I'd been hacking them since these threads at XDA were WinMo only. I'll gladly put a new ROM on if I can get my email working and pushed to my Gear S again. Does anybody have any recommendations that may save me some time poking around?
Thanks for listening to my long winded story. I've been told I write too much. Happy holidays!
use maildroid app.
I have no problems with my MS Exchange account pushing the new emails. I remember reading in the MS Exchange set up instructions that if you set it up as a POP rather than an Exchange account the calendar & task functions will be disabled. Knowing that an Exchange account can be set up as one or as a POP email account I would make certain you have it set up as an Exchange account and not a POP account. Not sure if that has anything to do with the push feature but I thought it would be worth mentioning.
My Exchange email through the Samsung email app works fine and push email works. It's worked on every Samsung phone I've had on every rom I've tried so I guess I'm of no help.
volrus said:
I've found several threads, but none of which seem to help. I can't get my exchange account to "push" my email. I've turned on every option known to man to allow this to happen, but it just isn't happening without me having to refresh. Push works with my other two non-exchange accounts and it worked fine with my old HTC One M7. Any ideas?
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Click to collapse
Sprint Note 4/Exchange 2010
I have also been seeing inconsistent results with exchange push email as to the timing of received messages. I was also seeing the battery drain issues associated with exchange push. Although I noticed the battery drain was worse while using cellular data as opposed to wifi. I have only been using the samsung email app with stock NK2, with Hybrid X, and BobCat roms. Same results on all roms. I have repeatedly gone thru the steps of deleting phone thru webmail, delete account on phone after force stop of exchange and email apps and resetup, added account thru email app instead of thru accounts. If I saw it in a forum I tried it. I do primarily use wifi whenever possible. I did confirm it was only exchange push causing my issues as I could set to 15 minutes or manaual and not see the battery drains.
i also had a Nexus 6 along with other devices prior to this phone and push worked just fine.
So yesterday I took the plunge and loaded MailWise. My phone is now using push and is working great. As it has on other phones/devices I have had. Not seeing huge battery drain even on cellular data. Yes, it is possible to see data icon stop running constantly on cellular data after all with this phone. 6 hours off charger today and still at 90%. Prior I would have been pushing 60% range. Receiving email notifications on phone either prior to my desktop outlook or at the same time. Which is normal. Specifically tested by sending messages to my exchange account using gmail and yahoo while having desktop outlook open and running.
I did notice thru webmail that my device now shows up as Android instead of SAMSUNGN910P
Hope this can help others