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Ever since I've rooted and have flashed new custom Roms onto my Hero. A couple things have happened. The phone works fine, runs great expect for "My facebook" account not syncing with my phone. It did when i had the stock rom on it. I've tried different roms, but I'll I get is these two errors when I try and sync my contacts. My picture shows up at the top of my phone book, but no one elses gets linked.
Then I read in some forums to try other facebook accounts. So I tried my friends and her sync right up and started to download contacts pictures.....what is the deal?
How can the phone possible know the difference between facebook accounts.
any help?
The only problem I ever had was with facebook not syncing up correctly and it only happened once. I just went into the phone settings and deleted the account and readded it.
You might want to also try going into facebook from a webpage and clicking on Account -> Application Settings
Select Authorized from the drop down and then delete anything that says Facebook for Android or HTC Sense.
You may have multiple listings or the permissions might have gotten messed up. Deleting them will force the permissions to be re-established.
spigen said:
Ever since I've rooted and have flashed new custom Roms onto my Hero. A couple things have happened. The phone works fine, runs great expect for "My facebook" account not syncing with my phone. It did when i had the stock rom on it. I've tried different roms, but I'll I get is these two errors when I try and sync my contacts. My picture shows up at the top of my phone book, but no one elses gets linked.
Then I read in some forums to try other facebook accounts. So I tried my friends and her sync right up and started to download contacts pictures.....what is the deal?
How can the phone possible know the difference between facebook accounts.
any help?
Click to expand...
Click to collapse
i get the exact same errors and this is the only thing that's haunting me about 2.1 so far with these ROMs. I'm gonna try the guy above me method. hopefully this works!
centran said:
The only problem I ever had was with facebook not syncing up correctly and it only happened once. I just went into the phone settings and deleted the account and readded it.
You might want to also try going into facebook from a webpage and clicking on Account -> Application Settings
Select Authorized from the drop down and then delete anything that says Facebook for Android or HTC Sense.
You may have multiple listings or the permissions might have gotten messed up. Deleting them will force the permissions to be re-established.
Click to expand...
Click to collapse
can you clarify in more detail on these steps? i went to facebook on the web and couldn't find those settings. i wish to complete this with successful results! mind being a bit more detailed? thx in advance
On the right hand side on facebook you will see ACCOUNT
Click on Account and select APPLICATION SETTINGS
Then on the application settings page there will be a drop down box with the title Show: select AUTHORIZED
Then you will have a page with your authorized applications. They are organized by category so you might have to click on the category to expand that section.
In the APPLICATIONS ON FACEBOOK category there will be FACEBOOK FOR ANDROID.
You might have several listings for Facebook for Android. On the far right of the row it is on there is an X.
Click on the x and click REMOVE on the popup.
Do this for every listing of Facebook For Android
Next go to the category DESKTOP APPLICATION.
You will see an entry or entries for HTC SENSE
On the far right of the row HTC Sense is on will be an X
Click on the X and select REMOVE on the popup.
Do this for every listing of HTC Sense
Then go into your phone and re-setup the accounts.
I had this error. My problem was that I had too many friends and caused it to crash while loading. I had 3,000+. I think it started to act up around 2,000
Also, if you have trouble with anything listed so far try this.
Run Logcat and sync manually in Accounts and Sync.
Watch logcat for com.htc.bg died.
If you are using a rom with the internal task killing mod (autokiller and dconfig also) set the task killer back to stock and then sync.
I've noticed this in the past that the taskkiller when set above normal will kill com.htc.bg while you're syncing. AFAIK, there is no way to change the process' "importance" or make the taskkiller ignore this prosses, but this is a verified work-around.
MrDanger said:
I had this error. My problem was that I had too many friends and caused it to crash while loading. I had 3,000+. I think it started to act up around 2,000
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i think this was my problem as well. on other forums others were saying they had 300 friends only and their contacts synced up nicely. me on the other hand have 2000+ friends and about five min in that's when that damn com.htc.bg comes up and i have to force close it.
well I went into my facebook account settings, found what you where talking about. There was multiplies of the htc sense and other. So i removed my account from my phone, deleted the applications on my facebook. Logged out of facebook, removed it from my phone. Re tried....no luck.
So I went back to my facebook account. Deleted the htc sense. wiped my phone, flashed a fresh rom. skipped the set up. Synced my contacts. and then tried to sync with htc sense. No luck. plugged in my friends facebook account, synced right up within seconds....
whats the deal?
spigen said:
well I went into my facebook account settings, found what you where talking about. There was multiplies of the htc sense and other. So i removed my account from my phone, deleted the applications on my facebook. Logged out of facebook, removed it from my phone. Re tried....no luck.
So I went back to my facebook account. Deleted the htc sense. wiped my phone, flashed a fresh rom. skipped the set up. Synced my contacts. and then tried to sync with htc sense. No luck. plugged in my friends facebook account, synced right up within seconds....
whats the deal?
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Click to collapse
wow! that makes me not even wanna try! you did all that and still no results! what ROM are you on??
Damagecontrol v1, damagecontrol sprintupdate2, fresh rom 2.0d, fresh rom's newest one....it all continues to do the same.
thats prolly because peep.
try to disable peep auto update. get autokiller from the market and kill com.htc.bg and bgp. fixed it for me.
those two brought my rom and oc kernel to a complete death crawl
Avalaunchmods said:
thats prolly because peep.
try to disable peep auto update. get autokiller from the market and kill com.htc.bg and bgp. fixed it for me.
those two brought my rom and oc kernel to a complete death crawl
Click to expand...
Click to collapse
I don't use peep. com.htc.bg and bgp failures happen whenever I try and sync. Doesn't work either if I kill them before I try and sync.
I've come to the conclusion it has to be something to deal with my facebook account. The only thing "facebook sync sense" syncs with is my (name, birthday and profile pic) nothing else. But if remove my account and replace it with my friends it sync perfectly fine. Any ideas?
oh yeah it synced perfectly fine with my account back when I had the phone stock with android 1.5
found the problem. If your facebook account has a symbol in it, like mine is Irish and has a " ' " take it out save facebook. Then uninstall from phone, re sync to phone. Works. how stupid.
VERY ANNOYING
I Have to FORCE close on on those 2 constantly. there has to be a reason for it
SOMEONE SOLVE THIS...
my fb has no symbols, i can open then close fb without them starting. its totally random when they come on
It's very strange, from what I gather is that the errors appear when facebook sync is unable to sync because of it not being correctly connected with your account.
Since I've deleted the ' in my last name on my facebook account and re-added facebook sense to my phone, it synced up and downloaded all 370 contacts to my phone within a couple minutes. I've also had zero errors, etc...
spigen said:
It's very strange, from what I gather is that the errors appear when facebook sync is unable to sync because of it not being correctly connected with your account.
Since I've deleted the ' in my last name on my facebook account and re-added facebook sense to my phone, it synced up and downloaded all 370 contacts to my phone within a couple minutes. I've also had zero errors, etc...
Click to expand...
Click to collapse
we were having the same problems to the T!! now your facebook works simply because you deleted a ' from your account name?!?!
i don't have no symbols and i followed all the other steps as well about removing the facebook htc sense from facebook and all the above. haven't tried the peep since i do use it but how do you kill the btp and bg???
bankaisnake said:
wow! that makes me not even wanna try! you did all that and still no results! what ROM are you on??
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Click to collapse
any fix to this?
The problem I'm having is the com.htc.bg process stays open when sycning calendar. This causes obex service to constantly run and keeps the phone from sleeping. I have yet to find a fix for this besides killing the obex process manually.
***UPDATE***
Figured it out, but still would like to know why it happened. From the Sense Mail screen I was able to got to accounts and see the Yahoo to edit it, which after filling in the boxes for the server names, it showed back up in Winmo. Both the incoming and outgoing mail servers were deleted. But the server names that I typed in didn't actually work. I used some info I found on the web for that, maybe they were wrong? So then I deleted and readded it letting it pull the settings for yahoo that it found. Now it's fine.
Also noticed after the original soft reset that it lost my wifi password, just thought of that. My exchange email has never been affected by whatever this is. What would delete the server settings for my yahoo account and delete the stored password for my wifi connection?
This is a weird issue that I haven't seen discussed on here. It's happened to me twice now. The last time it happened I ended up doing a hard reset.
I have two email accounts on my phone. My Outlook Exchange account and my Yahoo Mail account.
My Yahoo Mail disappears in Winmo on the Messaging\ Email accounts screen. Doesn't even show it listed. BUT it shows up in the preview panes in Sense Mail, but only shows old emails. I can't send receive on the account at all from that Sense Mail screen or anything. I can just flip through what was already there before whatever happened, happened.
If I try to add a new account via Email accounts screen, it tells me that account is already on the phone. So it knows the account is on my phone, just won't let me access it.
Wondering if anyone else has had this problem. I don't mind hard resetting again, but I would love to know why it is happening.
Ive had the same issue happen to me twice so far also. Looks liek the new mail app maybe the culprit as I have had this happen on the diamond before with the new build.
This happened to me again today and here is exactly what it happening, yet I don't understand why.
First thing I noticed today was that I had no data connection. So I checked wireless control panel and sure enough it was disabled... So I tried to enable it. No love. gave me an error and took me to the network setup screen.
Then I looked and my Yahoo account was missing again from the windows email screen, yet still showing up in sense.
Back to the data situation: I had to edit the Tmobile connection settings and click ok through all of the screens. Once I did that, my Data connection was back.
Back to yahoo: I had to edit it through sense and it had lost both incoming and outgoing mail servers and my password. Tried to manually enter Yahoo's mail servers and it still doesn't work. Once I delete it and add it back, (letting it find the server info on it's own), it will work fine again... But for how long?
It's driving me a little batty...
Same issue has happened to me. Happens when I run out of battery or let the phone drain. Also when I reset phone while an app is running. Let me know if you guys find a fix for this.
it happens on stock and on custom roms. havent seen a fix yet
Happened to me again today. It's not specific to the shipping ROM because I have the new 2.13 ROM on my phone and this is the first time it has happened since I upgraded to the new ROM...
Gotta be something simple.
Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
this happened both the times after upgrading to the 2.13 official ROM.
I don't have BSB Tweaks installed and it has happened to me multiple times. I usually lose most of my saved passwords as well in the other programs...
Lost E-Mail in 2.13 T-Mobile ROM
After upgrading to the new T-Mobile 2.13 ROM, I've had two instances where the email server settings have been lost. Same as described by others. Old emails show in Sense, but when I hit the soft button for my Inbox, I'm taken to the email setup screen.
If I cancel out and go to the setup screen through Sense, I find that everything is present except the inbound and outbound servers. Once I restore these everything is back to normal until the next time it happens.
It also happen to me. I believe this is because of the 2.13 update by T-MO.
Glad this thread exists. I ran in to this issue today too.
I'd like to know about other people's experiences with CM6 and Exchange. With the stock email app, I have noticed at times that at times it would start using a lot of cpu, and stop receiving emails. I did have "all email" sync, but these issues would happen randomly after all of my mailbox was downloaded; could this have anything to do with it? I would have to reboot my phone for email to start working again. After reading about people's experience in the CM6 thread I thought it might be appropriate to have an altogether separate thread. I did notice some users having similar issues, and that TouchDown is a good alternative.
So about 2 weeks ago, I started trying it. Problem is, when I go to add a contact (discovered this by long pressing a number to create a contact), it will let me create a "TouchDown contact", but only with names. I contacted touchdown support and they said that no other applications can have access to TouchDown data for "security". I did put in a feature request for an optional contacts integration, because my Aria is a work phone, and every contact I add I *need* synced. I did think about adding contacts to Google account, and then installing Google/Outlook sync on my work pc, but this seems too convoluted.
Has CM6 exchange improved in any of the nightly builds? If I choose to go back to the stock email app, is there any way that if I run into these issues again I can provide debugging information? The only thing I really liked about TouchDown was the search email feature, but this is in no way a feature request for the stock email app. xD
Why not ask in the cm6 thread instead of starting a new one?
I've been using stock exchange mail client since the beginning of CM6 on aria, haven't ran into any major issues with it. The only problem I have with it is that sometimes the deleted email on aria still show up on desktop outlook.
Sent from my Liberty using XDA App
Just wanted to add that stock client does stop getting emails ( very rarely for me), instead of rebooting, I just forse close the app and restart it again.
Sent from my Liberty using XDA App
For adding/syncing contacts (using touchdown for email) I added the exchange account (under stock email settings) and set it to never check mail, but still sync contacts and calendar. I am going to see if this combination with touchdown works, as the email app is required to run if syncing exchange contacts is to work at all. I hope don't run into the process hanging without email actually syncing. I'm still waiting this trial out to see if touchdown is worth it; they did add a new feature that shows the number of new emails in the notification icon (I don't recall if this is in the stock email app).
I'm running Gmail 2.3, it came with the Evo I bought this week.
Anyone else seeing the problem of Gmail getting stuck on ONE email?
For instance, I can see a list of emails, but whichever email I try to select, it will always show only one particular email. And pressing the left right navigation arrows at the bottom of the email still shows the same email.
Gmail been flakey on all phones this week. Thought google fixed that.
8pen from my supersonic on the xda app.
I don't get this issue, but many times after clearing my inbox in the app it still looks like I have new emails when I don't. The number of new emails doesn't go back to zero till I login via gmail.com or wait for a new email to come in.
Gmail has always been like this for me though.
Last year I learned how to include a push feature Google offers on the iPhone, and I set it up there, yes the push worked. Until then I got the Evo in June and used Microsoft Exchange ActiveSync instead of the gmail app.
If you want a true sync, then u can get it set up in MS Exchange by entering your username and password, then click on manual setup, from there, when u see the server box which says gmail.com, you will need to change that to m.Google.com then click next, choose which u want synced then ur good to go.
P.S. screw the gmail app, I prefer the HTC mail app though, has user friendly UI and the ability to multi select files to be movedto another folder or deleted...I tried moving files on gmail and don't see that feature implemented on the gmail app, unless I missed it.
I deleted the data for GMail within Settings Applications and everything was okay again after the resync.
Man.... I have never had any issues you guys write on here, I must be extremely lucky *knocks on wood*
No issues here
dynamicpda said:
I deleted the data for GMail within Settings Applications and everything was okay again after the resync.
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Click to collapse
I was having issues with the sync yesterday as well. Clearing the data like you said fixed it. Thank you!
This doesn't help I'm just stating my personal experience:
I have never had issues with Gmail app other than trying to save attachments as posted. Other than that it has always been solid. If Google has server issues it wont matter what app you use.
Hi, guys
I've updated my 910F to 5.1.1, and coincidentally - although probably not - I started having problems with Exchage/ActiveSync accounts in Gmail.
I always sideload the Exchange Services APK and configure my work e-mail as an extra account in the Gmail app. However, ever since upgrading to 5.1.1, my work account routinely and randomly vanishes: all e-mails disappear from the app, calendar won't show, and going into the "Accounts" setting does not show the usual entry. It is completely erased, and I have to reenter all of the account info to get it up and running again. However, it's always been just a matter of time (sometimes hours, sometimes day) until the problem strikes again.
Now I know there are a great many variables that could be at play here, but my questions are:
a) Has anyone been through the same situation?
b) How do I go about trying to figure out what is deleting the account from my device? Developers, how can I objectively debug/troubleshoot this?
Thank you for your help!
ricarva said:
Hi, guys
I've updated my 910F to 5.1.1, and coincidentally - although probably not - I started having problems with Exchage/ActiveSync accounts in Gmail.
I always sideload the Exchange Services APK and configure my work e-mail as an extra account in the Gmail app. However, ever since upgrading to 5.1.1, my work account routinely and randomly vanishes: all e-mails disappear from the app, calendar won't show, and going into the "Accounts" setting does not show the usual entry. It is completely erased, and I have to reenter all of the account info to get it up and running again. However, it's always been just a matter of time (sometimes hours, sometimes day) until the problem strikes again.
Now I know there are a great many variables that could be at play here, but my questions are:
a) Has anyone been through the same situation?
b) How do I go about trying to figure out what is deleting the account from my device? Developers, how can I objectively debug/troubleshoot this?
Thank you for your help!
Click to expand...
Click to collapse
Ok so you stated that you got the 910f version and running 5.1.1 but is it stock rom or custom?
Since galaxy s2 I have never used stock roms as they are always buggy in one way or another. My advise is to use custom rom. If you don't want to use custom roms then you should get another stock rom. If you are running example COH4 then try ether a previous build or next build or even try and re flash the current rom.
I am on stock 5.0.1. 910f and I am having troubles with the gmail app syncing
With my hotmail account.All emails vanish (inbox-sent etc).
I have deleted and reconfigured my hotmail account through the gmail
App and also deleted it's data but the problem persisted.
I just can't get it to sync with other accounts other than gmail.
I think it is aproblem of the gmail app itself.
I have since switched to the stock samsung email client and everything
works fine!
@Zionator
It's my experience that custom ROMs allways end up having some quirks of their own; also, I'm on COI3 which is rock solid so far, in every other department.
@snatch_bill
On stock 5.0.2, I never had any problems. Also, while it works fine, the Samsung e-mail app is absolutely horrible, especially when compared with the Gmail client.
So please: does anyone have the least bit of an idea as to how to debug the problem? I'm not even really concerned with solving the problem right now, just understanding it.
Cheers,
Got the same problem. The exchanges account disappears after some days completely. It disappears in gmail and also in the account settings. I'm also using android 5.1.1 on my Note 4.
After reconfiguration the account works again for a few days until it disappear again.
Same problem here with the s6:
http://forum.xda-developers.com/galaxy-s6/help/exchange-account-disappears-frequently-t3176427
Seems to be a problem with the samsung rom. Guess we need to wait until samsung fix it.