Note 3 (international snapdragon version) keep restarting by itself - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi, my mother's note 3 running stock samsung android 5.0 is facing some problems
1)It will restart itself while sleeping, the phone will work normally when using but after screen is off, it will restart by itself and keep looping
I tried to factors restart but the problem remains the same..
2) the phone will charge very slowly while booting and restarting itself and the screen will get very hot.
3) note 3 started to not having any service when a sim card is in it...my mother's sim card works on my lg g2 but no service on her note 3..my sim card also says no service on her note 3...
Thanks for reading!
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Have you tried doing a backup with Smartswitch and then re-flashing a stock ROM?

I can't, my battery charge very slowly....and battery left 10%..dont have a extra battery with me
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Update : new battery also the same...phone will reboot when sleep mode...sim no service
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Did you try a full factory reset and downgrading to the latest BTU 4.4? Including the modem and bootloader.
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celderic said:
Did you try a full factory reset and downgrading to the latest BTU 4.4? Including the modem and bootloader.
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Click to expand...
Click to collapse
I did full factory reset and I also flash a stock 5.0 firmware via Odin.... That does not solve the problem..
.
How to downgrade to latest btu 4.4?
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limjialok said:
I did full factory reset and I also flash a stock 5.0 firmware via Odin.... That does not solve the problem..
.
How to downgrade to latest btu 4.4?
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Click to expand...
Click to collapse
Just flash it in odin, but make sure the phone is off for 30 seconds or so before you do the button combo for download mode, as modems sometimes don't flash if you boot straight into download mode.
Tick bootloader update in odin, obviously a full data wipe from recovery as i doubt it would boot otherwise
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celderic said:
Just flash it in odin, but make sure the phone is off for 30 seconds or so before you do the button combo for download mode, as modems sometimes don't flash if you boot straight into download mode.
Tick bootloader update in odin, obviously a full data wipe from recovery as i doubt it would boot otherwise
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Click to collapse
So I just take any country's n9005 4.4.4 tar file and flash via odin? The only think new is to just tick on 'bootloader update' ? So basically downgrading to 4.4.4 only requires a tick on bootloader update?
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Bump
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Anyone?
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limjialok said:
Hi, my mother's note 3 running stock samsung android 5.0 is facing some problems
1)It will restart itself while sleeping, the phone will work normally when using but after screen is off, it will restart by itself and keep looping
I tried to factors restart but the problem remains the same..
2) the phone will charge very slowly while booting and restarting itself and the screen will get very hot.
3) note 3 started to not having any service when a sim card is in it...my mother's sim card works on my lg g2 but no service on her note 3..my sim card also says no service on her note 3...
Thanks for reading!
Sent from my LG-D802 using XDA Free
mobile app
Click to expand...
Click to collapse
Flash newest stock ROM if it continues probably is hardware issue
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Related

[Q] Int. Note3 wont recognize pin after official OTA

Hello guys,
I have encountered i problem after i updated my international note 3 officially.It said there is a new update for my device so i downloaded and updated it then it wouldnt recognize my pin.I took the sim card out then it said there is another OTA available.I downloaded and updated again in hope for a fix but it didnt recognize this time either.I blocked it and tried the PUK1 and PUK2 codes neither them both worked.Im using it now without my sim card.Its not rooted btw.
Thank you have a good day!
Only thing I can think off is boot to recovery and factory reset, see if it fixes it.
If not then you'd probably need to flash stock via ODIN.
However you need to note that reactivation lock must be off -- do you remember/know if it is off or on?
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radicalisto said:
Only thing I can think off is boot to recovery and factory reset, see if it fixes it.
If not then you'd probably need to flash stock via ODIN.
However you need to note that reactivation lock must be off -- do you remember/know if it is off or on?
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Its off sir under the Security settings.
You can re flash your stock rom via ODIN, have a read around and make sure you are 100% confident in doing so, then when your phone boots back up, you should be able to enter your puk code to unlock your sim.
I cannot stress enough the importance of reading as much as your brain can take in so that you are absolutely confident in what re flashing etc entails.
Good luck and keep the thread posted on your progress
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Thank you i will.Do you have any suggestions on how to backup my apps and data since im not rooted and cant use titanium backup nothing come to my mind.Thank you
Try helium for backup without root
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Today i changed my sim card the technician told me that my sim was damaged so thats the cause of the problem i got a new one that works perfectly.Thank you so much!

[Q] Bootloops after flashing roms

So im having bootloops
after flashing a rom
I followed this instruction to get 4.4.2
http://forum.xda-developers.com/showthread.php?t=2614787
But when i flash i rom i get boot loops and yes i wiped dilvik,cache,data
If i have to update something or flash something Mega links would be awesome thanks
What region of note do you have? If it's a Hong Kong one then you will run into issues.
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Hey
radicalisto said:
What region of note do you have? If it's a Hong Kong one then you will run into issues.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hey i have the Australian XSA which the unsubsidised international version practically buying it outright without carriers
Flash this via PDA in Odin. It should sort you out. If it bootloops again after you flash it, take your battery out for a minute or so, put it back in then boot into recovery, wipe cache and reboot. Should be 100% then.
Hey
Hey i did what you told me and now Root is not working even after flashing it on odin
Edit:: there is a new cf auto root for kitkat - you probably used the old one
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[Q] note 3 stuck at samsung logo

Note 3 (sm-n900) stuck at boot in samsung logo
Please help me?
amancools said:
Note 3 (sm-n900) stuck at boot in samsung logo
Please help me?
Click to expand...
Click to collapse
What did you do?
Messed up with the efs folder
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make wipe factory reset from recoverybif fail..
flash stock rom
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Flashed stock rom through odin
Still the same problem
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amancools said:
Flashed stock rom through odin
Still the same problem
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Can you get to stock recovery and do a factory reset? If you really screwed up your EFS folder, and you don't have a backup of it, you won't be able to make calls ever again, and you IMEI number is gone. You'll have a 5.7 inch media player.
In such cases, a Samsung Service Center trip might be your only option.
amancools said:
Flashed stock rom through odin
Still the same problem
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Download this put in AP/PDA in odin then flash.
Just to note to people replying in this thread, this guy already has a thread open about this and has tried all the script fix tricks.

Auto Rotate problem

I was with Kitkat German, and suddenly - when I tried to rotate the screen, he also turns around, but he did not turn around right .. and the camera takes pictures upside down, even when I went back to -4.2.2 same thing and not solved ..
Access Warranty?
UP
It's the kitkat modem that messes up the auto-rotate and some other things, have you tried downgrading the modem if possible? Download a flashable zip for the previous modem and flash it via recovery.
Link please for old modem?
thanks.
I'm currently having the same problem. The old modems are not working.
Sent from my VS980 4G using Tapatalk
I installed the old modem and now the screen does not turn around at all.
You need a Kitkat baseband for a Kitkat ROM!
Some folks reported that recalibrating the gyro helps.
robogo1982 said:
You need a Kitkat baseband for a Kitkat ROM!
Some folks reported that recalibrating the gyro helps.
Click to expand...
Click to collapse
I can't recalibrate it. The settings app force closes if I try too.
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I would prefer flashing the rom new and to not mess up with different basebands.
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Like I said, I tried to go back to 4.2.2 and it's not resolved.
and after I installed the old modem, the auto brightness not working..
2 issues at now =\
Did u a hard reset after flashing ith lg recovery tools?
If yes maybe a hardware problem.
What was ur last rom where it worked?
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theefim said:
Did u a hard reset after flashing ith lg recovery tools?
If yes maybe a hardware problem.
What was ur last rom where it worked?
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Click to expand...
Click to collapse
What is hard reset and lg recovery tools?
last rom: 4.2.2 Stock is working fine, I can try to back to 4.2.2 but the issues are not resolved..
Help?
http://forum.xda-developers.com/showthread.php?t=2432476
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not working.. on 4.2.2 the problem is not resolved.
Help!!!
???
Return it for service.

Stock firmware flashing failed in odin

Hi
I was trying to flash 3 ireland stock firmware on my sim free unrooted galaxy s5 g900f. Everything was going perfect but in the end odin gave an error saying invalid ext 4 image and since then my phone is stuck on an issue encountered during upgrade screen.
Any help will be highly appreciated.
Thanks
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saad2687 said:
Hi
I was trying to flash 3 ireland stock firmware on my sim free unrooted galaxy s5 g900f. Everything was going perfect but in the end odin gave an error saying invalid ext 4 image and since then my phone is stuck on an issue encountered during upgrade screen.
Any help will be highly appreciated.
Thanks
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Click to expand...
Click to collapse
Try removing sim and ext sd, if you have one, this seems to work for some.
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sarbe said:
Try removing sim and ext sd, if you have one, this seems to work for some.
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Click to expand...
Click to collapse
I have the same problem . That didnt work for me . Can you suggest anything else?
I have TOP product code and i want to flash NEE stock but not posible with Odin, at the end Odin gave failed. What is problem with flash? On S4, I have not this problem and flash always been correctly.
nsvladimir said:
I have TOP product code and i want to flash NEE stock but not posible with Odin, at the end Odin gave failed. What is problem with flash? On S4, I have not this problem and flash always been correctly.
Click to expand...
Click to collapse
Did you shut down the phone, pull the battery and wait for 20 seconds? Then boot into downloadmode and flash the rom with Odin 3.09. Is Kies terminated in windows task manager?
No because not been nesesery for TOP rom. Kies not terminatet on task manager. Maybe need change Csc before flash NEE?

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