Database Users

Need to send S4 back to Samsung, What is required to make sure my warranty is valid?

So, my S4 wont read my simcard anymore, and I have to send it back.
What do I need to do to make sure that Samsung accepts and replaces my device.
It's Rooted, has a custom recovery and ROM.
Thanks.
EDIT: Its a Canadian S4.

Remove flash back via Odin find stock factory image for YOUR DEVICE (I337m) I take it you didn't update it so find the Odin files that correspond with the fw that your phone officially came with
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Supreme Dynamite said:
Remove flash back via Odin find stock factory image for YOUR DEVICE (I337m) I take it you didn't update it so find the Odin files that correspond with the fw that your phone officially came with
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Click to expand...
Click to collapse
So I went back to the Official Samsung firmware, and used triangle away. Now when I boot into download, both say official. However, when I check device status, it still says custom.
I have removed Root and have a custom recovery installed. Found a Sprint S4 recovery, but I can't find the Canadian. Will the sprint one work?

Only other method I could think of is using Kies (if you don't have it downloaded it) to restore it completely.
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Supreme Dynamite said:
Only other method I could think of is using Kies (if you don't have it downloaded it) to restore it completely.
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Click to collapse
Well, Can I not just flash the stock recovery with ODIN?

I'm not too sure. You could search it
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QuickSkope said:
Well, Can I not just flash the stock recovery with ODIN?
Click to expand...
Click to collapse
If you have an i337m you can flash the stock firmware with odin.

jd1639 said:
If you have an i337m you can flash the stock firmware with odin.
Click to expand...
Click to collapse
See, I cannot go back to stock and do the triangle away method as SIM card is required to activate the phone, which currently won't read a simcard. Can I not just flash the recovery? Or is there a way to bypass simcard activation? Thanks

recovery failed multiple times

Hello xda community.
i just purchased a galaxy s4 from a friend he he updated it to kitkat 4.4.2. i rooted itbut im having an issue installing a custom recovery. i tried the cmd method, the twrp apps on the market but although it says succesfull when i try to reboot into recovery it goes onto download mode. Someone please help me. i know samsung has a security system for the boatloader and i dont care tripping the securty system because im not with at&t nor on contract.
please help me i want to flash cm11 so bad.

androidfine16 said:
Hello xda community.
i just purchased a galaxy s4 from a friend he he updated it to kitkat 4.4.2. i rooted itbut im having an issue installing a custom recovery. i tried the cmd method, the twrp apps on the market but although it says succesfull when i try to reboot into recovery it goes onto download mode. Someone please help me. i know samsung has a security system for the boatloader and i dont care tripping the securty system because im not with at&t nor on contract.
please help me i want to flash cm11 so bad.
Click to expand...
Click to collapse
Try this one. It's what I use.
http://forum.xda-developers.com/showthread.php?t=2427125

Apoplectic1 said:
Try this one. It's what I use.
http://forum.xda-developers.com/showthread.php?t=2427125
Click to expand...
Click to collapse
I've seen that but I heard/read if you mess up that's it for your phone. Plus toy never truly have a Susie stable recovery. Seems like a lot of risk
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androidfine16 said:
I've seen that but I heard/read if you mess up that's it for your phone. Plus toy never truly have a Susie stable recovery. Seems like a lot of risk
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
Click to expand...
Click to collapse
I can't say I have ever heard of anyone messing up the installation process before. It's load the apk to your SD card, install it to your phone and then tapping the install button once you open it. That's it.
As long as your root method installs busybox and your SU app disables Knox, you should be fine.

androidfine16 said:
Hello xda community.
i just purchased a galaxy s4 from a friend he he updated it to kitkat 4.4.2. i rooted itbut im having an issue installing a custom recovery. i tried the cmd method, the twrp apps on the market but although it says succesfull when i try to reboot into recovery it goes onto download mode. Someone please help me. i know samsung has a security system for the boatloader and i dont care tripping the securty system because im not with at&t nor on contract.
please help me i want to flash cm11 so bad.
Click to expand...
Click to collapse
Trying to load a custom recovery on a locked bootloader could mess up your phone. Safestrap was made for our phones. Read up a bit you'll see we can't do normal custom recoveries and we can't flash normal roms cause we're locked. Only thing we can do is root and safe strap. I'll suggest odin nb1 update to nc1 root. The reason I say odin to nb1 is because right now you don't have a recovery at all due to you trying to install cwm or twrp.
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Apoplectic1 said:
I can't say I have ever heard of anyone messing up the installation process before. It's load the apk to your SD card, install it to your phone and then tapping the install button once you open it. That's it.
As long as your root method installs busybox and your SU app disables Knox, you should be fine.
Click to expand...
Click to collapse
So I'll be able to install cm 11. Without any complications?
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I don't have a current recovery. Your right about that . How do I fix it
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androidfine16 said:
So I'll be able to install cm 11. Without any complications?
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Click to expand...
Click to collapse
Do you have an AT&T S4? If so then no. It will not load if you try. Until someone figures how to crack the locked bootloader, we are stuck with ROMs that use stock Samsung (you'll also hear them referred to as TouchWiz or TW) kernels. I believe CM uses their own custom one.
I am able to use the Google Edition one because a user modified it to work on aTouchWiz kernel, and even then things like USB file transfer does not work.
I do not believe anyone has done the same for CM.

androidfine16 said:
I don't have a current recovery. Your right about that . How do I fix it
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
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Click to collapse
You need to odin nb1 (flash back to stock) this will put your recovery back.
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Apoplectic1 said:
Do you have an AT&T S4? If so then no. It will not load if you try. Until someone figures how to crack the locked bootloader, we are stuck with ROMs that use stock Samsung (you'll also hear them referred to as TouchWiz or TW) kernels. I believe CM uses their own custom one.
I am able to use the Google Edition one because a user modified it to work on aTouchWiz kernel, and even then things like USB file transfer does not work.
I do not believe anyone has done the same for CM.
Click to expand...
Click to collapse
Yes I have the at& t s4. And that sucks I was really looking forward to flashing cm 11s. I don't care for the knox being ticked off being that I'm on no contract. Do you think I can use Odin or something to revert back to 4.2 safely without bricking the device. I hate touch wiz. And the battery drains quickly plus the phone gets hot when used for a while
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drock212 said:
You need to odin nb1 (flash back to stock) this will put your recovery back.
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Click to collapse
Won't this look the bootloader cause I read downgrades are practically unsafe on this device. If not than I'd much rather go back to 4.2 so I can load a custom recovery being that u don't mind tripping knox. So long that it doesn't Brick or render the phone use less
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androidfine16 said:
Won't this lock the bootloader cause I read downgrades are practically unsafe on this device. If not than I'd much rather go back to 4.2 so I can load a custom recovery being that u don't mind tripping knox. So long that it doesn't Brick or render the phone use less
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Click to expand...
Click to collapse
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androidfine16 said:
Won't this look the bootloader cause I read downgrades are practically unsafe on this device. If not than I'd much rather go back to 4.2 so I can load a custom recovery being that u don't mind tripping knox. So long that it doesn't Brick or render the phone use less
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
Click to expand...
Click to collapse
Odining back to NB1 will not trip Knox. Also, I believe downgrading to 4.2 will not touch your bootloader, if it were that easy we'd all be rocking CM.
You could run this ROM: http://forum.xda-developers.com/showthread.php?t=2767026
Its technically not a TW ROM, but it has its quirks. It was never intended to work on locked bootloader phones, but it has been retrofitted on to them.
Wrote this if you would like a guide on how I got 4.4.4 version up and running, it's kind of tricky.

androidfine16 said:
Won't this look the bootloader cause I read downgrades are practically unsafe on this device. If not than I'd much rather go back to 4.2 so I can load a custom recovery being that u don't mind tripping knox. So long that it doesn't Brick or render the phone use less
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
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Click to collapse
Nb1 and nc1 are the same. Nb1 is just a small update over nb1, there isn't even a tar file for nc1 because it's such a small update. You won't be able to odin back to anything prior to nb1 unfortunately without bricking. Now I do understand the hatred of touchwiz but once you're rooted you're able to delete a lot of the garbage bloatware put on by Samsung and AT&T. This makes the phone so much better along with super long battery life. I've been able to get 4.5 hours of on screen time and about 16 - 17 hours of off the plug time like this.
When deleting bloat you can easily Google and find lists of what people have deleted off their phones using titanium backup (amazing app, let's your freeze or delete what you don't want). Also one thing I found out which is dumb. Deleting Samsung hub breaks auto rotation (what one has to do with the other I'll never know) but you can download the file needed to fix that here
http://forum.xda-developers.com/showthread.php?p=51260826
I've had my touchwized sgs4 for about 3 weeks now and can say I'm not as upset with it as I thought I would be. Let me know if you have any questions about certain things. I've found a lot of workarounds and little edits here and there to get my phone a lot closer to how I want it.
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Are there people working in unlocking our bootloader because this thing is really annoying .
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Ps: No one answered my question. If I don't care for tripping the bootloader being that I'm on no contract. Is their a way to trip the flash counter and get on a recovery? I don't care for Samsung security knox or their bootloader security.
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androidfine16 said:
Ps: No one answered my question. If I don't care for tripping the bootloader being that I'm on no contract. Is their a way to trip the flash counter and get on a recovery? I don't care for Samsung security knox or their bootloader security.
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
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Click to collapse
Nope. Bootloader and knox are completely different. Knox will just give annoying messages once tripped. Bootloader without unlock we're pretty much dead in the water. There has been some talk about ways to possibly unlock the bootloader so it's definitely being worked on. I've also read that the black hat even (hackers convention) might have something promising. Also anything that is done on the s5 could very well apply to the s4. It's all just a matter of time
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drock212 said:
Nope. Bootloader and knox are completely different. Knox will just give annoying messages once tripped. Bootloader without unlock we're pretty much dead in the water. There has been some talk about ways to possibly unlock the bootloader so it's definitely being worked on. I've also read that the black hat even (hackers convention) might have something promising. Also anything that is done on the s5 could very well apply to the s4. It's all just a matter of time
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Click to collapse
Sounds great that the s5 and s4 integrate . Also there's a bunch of stuff online which shows how to disable certain aspects of the bootloader using linux (Ubuntu) . Do you think that'll work. It's a huge risk.
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androidfine16 said:
Sounds great that the s5 and s4 integrate . Also there's a bunch of stuff online which shows how to disable certain aspects of the bootloader using linux (Ubuntu) . Do you think that'll work. It's a huge risk.
Sent from my SAMSUNG-SGH-I337 using XDA Free mobile app
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Click to collapse
If it hasn't been done to give us anything I wouldn't do it. Only thing we have right now is safestrap. Which is similar to a dual boot
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drock212 said:
If it hasn't been done to give us anything I wouldn't do it. Only thing we have right now is safestrap. Which is similar to a dual boot
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Click to collapse
Similar to dual boot but can't load any rom you want on it
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Trying to install stock rom

I have the att note 3 that was 4.4.2 and I am ready to sell it but my phone was rooted and I uninstalled some of the stock programs that came with it. I tried to flash what I thought was a stock rom through Odin but it failed and now I just see firmware encountered an issue please select recovery mode in kies. When I go to kies it just tells me that I cannot recover the device. If anyone can help me that would be awesome and thanks in advance.
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Root it and flash it again with odin

The phone doesn't even boy anymore and I'm pretty sure that you don't need to be rooted in order to flash with Odin. Also I don't want to just try and root and hope it works because as of now Knox is not tripped
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dragon2777 said:
The phone doesn't even boy anymore and I'm pretty sure that you don't need to be rooted in order to flash with Odin. Also I don't want to just try and root and hope it works because as of now Knox is not tripped
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Click to expand...
Click to collapse
You root one time and your Knox is modified even if you flash stock after...
Start again in dl mode and flash again but check md5 before

The method I used did not trip Knox see the picture. And I have used Odin before a lot of times before I have tried to reflash many times if you Google it you will see that a lot of people are having this issue but nothing has worked for me so far figured I'd ask here. It is also very hard to even find the att stock rom
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Note 3 (international snapdragon version) keep restarting by itself

Hi, my mother's note 3 running stock samsung android 5.0 is facing some problems
1)It will restart itself while sleeping, the phone will work normally when using but after screen is off, it will restart by itself and keep looping
I tried to factors restart but the problem remains the same..
2) the phone will charge very slowly while booting and restarting itself and the screen will get very hot.
3) note 3 started to not having any service when a sim card is in it...my mother's sim card works on my lg g2 but no service on her note 3..my sim card also says no service on her note 3...
Thanks for reading!
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mobile app

Have you tried doing a backup with Smartswitch and then re-flashing a stock ROM?

I can't, my battery charge very slowly....and battery left 10%..dont have a extra battery with me
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Update : new battery also the same...phone will reboot when sleep mode...sim no service
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Did you try a full factory reset and downgrading to the latest BTU 4.4? Including the modem and bootloader.
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celderic said:
Did you try a full factory reset and downgrading to the latest BTU 4.4? Including the modem and bootloader.
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Click to collapse
I did full factory reset and I also flash a stock 5.0 firmware via Odin.... That does not solve the problem..
.
How to downgrade to latest btu 4.4?
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limjialok said:
I did full factory reset and I also flash a stock 5.0 firmware via Odin.... That does not solve the problem..
.
How to downgrade to latest btu 4.4?
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Click to expand...
Click to collapse
Just flash it in odin, but make sure the phone is off for 30 seconds or so before you do the button combo for download mode, as modems sometimes don't flash if you boot straight into download mode.
Tick bootloader update in odin, obviously a full data wipe from recovery as i doubt it would boot otherwise
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celderic said:
Just flash it in odin, but make sure the phone is off for 30 seconds or so before you do the button combo for download mode, as modems sometimes don't flash if you boot straight into download mode.
Tick bootloader update in odin, obviously a full data wipe from recovery as i doubt it would boot otherwise
Sent from my SM-N9005 using Tapatalk
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Click to collapse
So I just take any country's n9005 4.4.4 tar file and flash via odin? The only think new is to just tick on 'bootloader update' ? So basically downgrading to 4.4.4 only requires a tick on bootloader update?
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Bump
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Anyone?
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limjialok said:
Hi, my mother's note 3 running stock samsung android 5.0 is facing some problems
1)It will restart itself while sleeping, the phone will work normally when using but after screen is off, it will restart by itself and keep looping
I tried to factors restart but the problem remains the same..
2) the phone will charge very slowly while booting and restarting itself and the screen will get very hot.
3) note 3 started to not having any service when a sim card is in it...my mother's sim card works on my lg g2 but no service on her note 3..my sim card also says no service on her note 3...
Thanks for reading!
Sent from my LG-D802 using XDA Free
mobile app
Click to expand...
Click to collapse
Flash newest stock ROM if it continues probably is hardware issue
Sent from my SM-N900 using Tapatalk

Need help with Note 4 t-mobile

I am in France and had a friend visit and we decided to flash his t-mobile note 4. Unfortunately I forgot to disable the lock in settings. I tried to find the rom to flash it back to normal and now I either get a boot loop or frozen on the galaxy note screen. I only noticed that the lock was on when I went into download mode and saw activation lock was enabled. How do I fix this. He is leaving to go back to the US in a week. Does he have to go to T-mobile to fix it. It is out of warranty. Any help will do. This phone is not stolen and if need be I he can prove it is bought by him. But it would be great if I can fix this for him
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You can do the emergency firmware process in Kies to fix it. The phone will be wiped in the process, so hopefully you made a backup.
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I tried that but it keeps asking for the restore code . I never see or know where to find the code. I think I tried it once but it failed at 90%.
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