No USB Options ... none. - G2 Q&A, Help & Troubleshooting

Help... picked up a G2 last month. Stock, factory reset. Everything was cool.
Did the OTA update to Lollipop.
Now I have No USB options.
No media sync (mtp), no camera option (ptp), whatever else is supposed to show up in the pull down shade that doesn't.
Nothing.
MTP drivers of all flavors fail to install.
There's no way for me to connect to my pc.
No way to tranfser files.
No way to root.
No way to try and flash a rom.
No way to brick my phone :/
Any thoughts on how to resolve this would be appreciated.
... i would like to backup my pictures before i do a hard reset
but can't connect to anything to do it

ROMmin' Noodle said:
... i would like to backup my pictures before i do a hard reset
but can't connect to anything to do it
Click to expand...
Click to collapse
if nothing else helps
install es file manager and simple copy paste the whole dcim/pictures folder to pc over the wifi network... (just make sure that pc folder is visible on the network - make it shareable)
- i use this all the time for copying files from pc to my phone when i'm too lazy to sit by the computer
or you can use quickpic's integrated wifi transfer option which can transfer pictures to any other device that also has quickpic installed...

I have the same problem and i want to root the device but I can't do it without the usb. I tried to use various apk root apps but all fails. Any suggestions?
Sent from my LG-D802 using XDA Free mobile app

I had same issue after updating to lollipop through the lg software. I have uninstalled all the drivers related to LG and plugged in the phone and it started working.
I have deleted them by going to Device Manager, then from the top menu click on View then select Show hidden devices then expand Portable devices from the list and uninstall your LG phone from there. Try to do that while your phone is connected. Then once you have uninstalled it, reconnect your phone.
Also, have you tried connecting your phone to different PC?

Yes, i tried with various pc and various os such as linux. Nothing. There are not working also the usb otg memory.
Sent from my LG-D802 using XDA Free mobile app

Related

Cannot transfer files with MTP / Device not viewable in Windows Explorer

When I connect my Nexus 7 to my Windows XP (SP3) PC via USB, it's obvious the computer recognizes it and it tries to install ADB drivers. Whether I choose to install those drivers or not, I still can't locate my device in the Windows Explorer Tree. I checked Disk Management for the hell of it and nothing but my PC's harddrives were there. There's an attempt to install drivers for "MTP" but that fails and I'm pretty sure that's the cause; however, I'm unable to replicate it, even as I uninstall/reinstall applicable drivers from the device manager the MTP failure never happens anymore. I did some googling and found a thread with someone who had a similiar experience. In turn, I downloaded https://www.box.com/s/2c25e8bc42ecce400afd to try a different set of drivers. Same problem. Driver install is fine for ADB, but still unable to see my device in Windows Explorer. I'm able to successfully connect the device to the PC with PTP for the camera. I can access DCIM and cache which can serve as a work around, but I'm hoping you can provide any ideas you might have. Thank you!
edit - ***resolution***: Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
While connected to PC, I switched to PTP mode because I was about to give up and just use that
I then disabled usb debugging and switched back to MTP at which point the drivers successfully installed and I could now view my device in Windows Explorer. I also believe downloading the drivers in the link above helped since the first crack I took at this was unsuccessful with existing drivers.
install pdanet on pc and it will install drivers for u so it will be recognized
Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
Been battling with this on my XP machine since yesterday. I couldn't even get debugging to work until I installed NakedDriver. And even still, there seems to be no way to get MTP to work without turning debugging off. On my Win7 machine everything worked perfectly, both ADB and MTP, right out of the box. I have the Galaxy Nexus drivers installed on both machines (which I've read are compatible with the N7). I also have the latest version of Windows Media Player (I've read that some older versions have issues with MTP). Is anyone else able to run ADB and MTP on XP?
*edit*
A: Does PDAnet let you use MTP and ADB simultaneously? Because I really don't want to install it if I don't have to. I got rid of it ages ago (too many things starting up at boot time).
B: I have a Galaxy Nexus also, and I have no issues on the XP box.
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
asus site now has a usb driver for N7
try that
Nordendorf said:
asus site now has a usb driver for N7
try that
Click to expand...
Click to collapse
Updated with ASUS drivers, still doesn't view internal storage fully.
Salty Wagyu said:
Updated with ASUS drivers, still doesn't view internal storage fully.
Click to expand...
Click to collapse
Same here. No change with the Asus drivers. Still can't use MTP when ADB is turned on.
poo. how do I transfer my audiobooks to this stupid device without working drivers?
1. Please disconnect Nexus7
2. Remove drivers on PC.
3. Toggle ON : Settings->Wireless&Networkings->More->NFC.
4. Re-connect device
Good luck !
GotLoveForAll said:
poo. how do I transfer my audiobooks to this stupid device without working drivers?
Click to expand...
Click to collapse
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
im having trouble too, is there any way to make the device to be recognised as a flash drive?
Internal memory partly invisible from Windows 7 Explorer
Salty Wagyu said:
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
Click to expand...
Click to collapse
Same observation here (a few months later) on stock Android 4.1.1 rooted.
It seems that new files in the internal memory remain invisible for a long time, but so far they have become visible eventually, sometimes a day or two later. I have no clue what could possibly cause this, and I have not found any trick or workaround that makes them visible, not even rebooting. Any hint is welcome.
SE4GT said:
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
Click to expand...
Click to collapse
Didn't work. Just shows up as a camera with the limited folder access one would expect.
Workaround
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Same issue with an old ibm x40 udated to windows xp pro SP3.
I've installed mtp driver, without success
I've "tried" to install asus driver, without success
I've tried to do as above with the help of the nexus toolkit, without success.
Everytime, the laptop recognize the device as android ADB interface.
Someone could help me?
Thank you in advance
mistershark said:
Everytime, the laptop recognize the device as android ADB interface.
Click to expand...
Click to collapse
Disable USB debugging in your phone.
Same problem with my moto xoom...files not showing in MTP using windows xp...still have not found any solution
hgmichna said:
Disable USB debugging in your phone.
Click to expand...
Click to collapse
+1 have to toggle USB debugging in winXP
hgmichna said:
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Click to expand...
Click to collapse
It works! THANKS A LOT!!!

Computer wont recognize my G2

Everytime I connect via usb, it tries to install drivers but fails. I am unable to transfer files like music, pics and was wondering if anyone had suggestions.
Have you tried downloading and installing LG's PCSuite?
Try to change different connection mode on the phone, like storage mode to copies files or PC Suite to sync files like iTunes.
sunnymiu said:
Try to change different connection mode on the phone, like storage mode to copies files or PC Suite to sync files like iTunes.
Click to expand...
Click to collapse
it might be the usb cord that is defective..
I've tried different cords and also different connect methods. I dont have the suit though, I'll download that and see how that goes. Its weird though because it was working prior to the kit kat update and tbh Im beginning to think its my computer that is having the issues and not my phone. But dont really know what to do about it.
You can also download the drivers from LG website on your phone models page.
Uninstall previous, install the new ones. Reboot computer.
Plug in phone and ignore the promotion phone to install. Choose appropriate mode for connecting and victory.
If not check in explorer on computer if phone is listed
That should do it
if you are talking about that little error in the bottom right of your computer screen that says something like usb failed to recognize with a yellow triangle, try rebooting that usually works for me if not
uninstall the lg driver
reboot then reinstall the lg driver and you should be good to go..
Hmm...idk but I think something wasn't right with my root. I checked on rootchecker and it was verified then I checked again it night and it wouldn't detect it. So I rerooted my phone and the connection seems to be working now. I hope this also takes care of all the other issues I've been having
Sent from my VS980 4G using XDA Free mobile app
Is your device manager blank?
Sent from my LG-LS980 using XDA Free mobile app

can't see the nexus 6P inside files

Hi
i have nexus 6P and when i connect the device to the pc (win 10) it shows the nexus and i can see the files but if i'm going into one of them it shows me that it empat and i know that there is files over there, it on the "moving files" when it connected to the pc .
the phone without root and with 6.0.1
thank you
When you plug it in, go to your phone and pull down the notification tray. It will say something along the lines of Connected for charging only. Click that. A pop up menu will appear, select Connect for MTP. Your internal storage will be available. If not, you may need to install the necessary drivers.
it's on mtp and i can't see the inside files
Do you mean that when you go into some folders (when browsing on your Win 10 machine), files you know are there are not shown?
Sent from my Nexus 6P using XDA-Developers mobile app
Having same issue. I have to select MTP again manually from Developer Options every time then only I am able to see files. It is really frustrating but I am not able to find any other workaround yet. If someone have any other solution, pls share it.
Soulfulgrey- no, the files are there but when i enter them they seems empty and when i see them at file manager at the device they are full (for example, the camera)
someone?
Same here,
I never had this issue.
I recently updated to MTC19T
Rooted and Xposed as always.
Can connect as MTP "USB for file transfer"
Can see the folders, Download and what not, and even folders under Download, but can't see the files, which I know they are there.
including files under DCIM
Would love to know if there is a fix for it.
Maybe helps:
https://www.youtube.com/watch?v=X0MGt_0_jCQ
Thanks,
That is about Nexus not being able to connect to the PC,
The reported problem is different, connection is fine, but can't see all files.
In the developer options:
USB debugging switch off or switch on
raymondoliviero said:
In the developer options:
USB debugging switch off or switch on
Click to expand...
Click to collapse
On,
Like I said, I can see some files but not all,
I'm suspecting that windows might be caching views and not refreshing.
Will need to test on another pc.
subscribed. i have tons of music filed into categories, then artists. less than half of them show, but i know it's on the internal storage, because I listen to it every day. I can also see said files/folders with ES file explorer
Found the fix. Install the latest Google USB drivers
Sent from my Nexus 6P using XDA-Developers mobile app

LG V20 usb connection to pc problems

Trying to connect my phone to my pc running windows 10. i have installed all drivers (i think)
and the usb menu on the phone only comes up with usb debugging enabled in dev settings. i can select "file transfer" mode but nothing happens on the PC end. any help or advice would be much appreciated
qs504792 said:
Trying to connect my phone to my pc running windows 10. i have installed all drivers (i think)
and the usb menu on the phone only comes up with usb debugging enabled in dev settings. i can select "file transfer" mode but nothing happens on the PC end. and help or advice would be much appreciated
Click to expand...
Click to collapse
Same problem here.. LG doesnt take care of such things.. no wonder Samsung is taking the market..
I just connected my AT&T v20 to my aliensware 15r2 laptop and was able to import my pics with no issues setting my phone to ptp. Then to access both the internal storage and sd card through file manager I set phone to mtp.
I did nothing special just plugged in phone to laptop and selected what setting on the phone. Oh and running win 10. So don't think its the phones software but maybe your computer missing certain drivers or something. So hope this helps
Sent from my LG-H910 using Tapatalk
I had a problem on my Win 7 laptop. It connected, loaded drivers and opened as a removable drive. However, as I continued using the ?, my mouse started to register my clicks as drags and did so until I unplugged the ? .
Tappin' and talkin' with Tapatalk.
hmm. i still haven't been able to get it to work. might try using the LG PC suite pc app to connect over wifi
Anyone have issues after applying liquid spray for a screen protector? I just finished applying and now whenever I connect the phone LG V20 it still thinks its connected to usb. I restarted phone and it went into update firmware connection screen. I had to get into recovery and clear dalvik and cache and it rebooted and everything is working again. I transferred files from PC and again the same issue. Could it be liquid damage? Or is this something else? Thank you.
You'll need to turn on the Developer Option and then scroll down to Select USB Configuration > MTP > ok This is what I did to enable my desktop to read my LG V20 SD Card and memory.
Could it be a cable issue? I was warned once.
In fact, looks like nothing happens on my pc but I can browse the internal memory n sd card.
"Have you tried turning it off and on again?" - it crowd
Seriously That was the solution for me... (Oh, I miss that show so much )
i have connection problems myself but i was forced to do a hard reset after my touch screen failed and ehen ever i try to connect to pc i get device malfunctioned message and cant connect to pc and theres no was of changing to mtp or anything if i cant get intot he phone as far as i know if you have any ideas on pls let me know

Helium not connecting

Has anyone tried to connect their phone to a PC for Helium?
My phone connects just fine to my windows 10 laptop and I can move files no trouble but Helium never connects to the phone.
I have tried MTP and PTP but no joy, the drivers must be OK as I see the phone in file explorer and can move files, I have tried both the chrome app and the Helium program but neither connect.
I got my SMS, call logs, apps, WiFi, WhatsApp all moved from the old phone and just want to move the app data from a couple of apps.
Any ideas for this phone
kudos1uk said:
Has anyone tried to connect their phone to a PC for Helium?
My phone connects just fine to my windows 10 laptop and I can move files no trouble but Helium never connects to the phone.
I have tried MTP and PTP but no joy, the drivers must be OK as I see the phone in file explorer and can move files, I have tried both the chrome app and the Helium program but neither connect.
I got my SMS, call logs, apps, WiFi, WhatsApp all moved from the old phone and just want to move the app data from a couple of apps.
Any ideas for this phone
Click to expand...
Click to collapse
If anyone else gets this oddly you need to set it ti MIDI on our phones and all works fine.
kudos1uk said:
If anyone else gets this oddly you need to set it ti MIDI on our phones and all works fine.
Click to expand...
Click to collapse
Tried this but still doesn't work. Reinstalled helium and adb drivers to no avail. Help please, anyone?
Thanks in advance
aryan.ratulangie said:
Tried this but still doesn't work. Reinstalled helium and adb drivers to no avail. Help please, anyone?
Thanks in advance
Click to expand...
Click to collapse
Use the Chrome Helium extension on your PC:
https://chrome.google.com/webstore/detail/helium-backup/gpglbgbpeobllokpmeagpoagjbfknanl
In the notification area of your phone choose Midi as the connection method.
kudos1uk said:
Use the Chrome Helium extension on your PC:
In the notification area of your phone choose Midi as the connection method.
Click to expand...
Click to collapse
Yep, tried that too. Still nothing. Did all of the steps on 2 seperate laptops, starting to think it must be a faulty device. Thoughts?
aryan.ratulangie said:
Yep, tried that too. Still nothing. Did all of the steps on 2 seperate laptops, starting to think it must be a faulty device. Thoughts?
Click to expand...
Click to collapse
You have USB debugging checked in developer options?
And Helium app on phone running?
There is also a PC program instead of Chrome extension for Helium if you rather
First thing to check is your phone is showing up on the PC when you plug it in by USB, if it is not recognised it is probably a driver issue.
Forget Helium at first, plug in on USB and sellect transfer files from the notification area of the phone, you should then see your phones storage on the PC, this will confirm the drivers are OK, the phone is OK and a good connection.
If thats OK you should be able to run Helium on BOTH pc and phone then change the warning in the phones notification area to "MIDI" (the last choice on the list) and it should be good to go.
kudos1uk said:
You have USB debugging checked in developer options?
And Helium app on phone running?
There is also a PC program instead of Chrome extension for Helium if you rather
Click to expand...
Click to collapse
Yeah, I was using the desktop app at first. Tried the Chrome extension a few hours ago, still doesn't work. And yes, I've enabled USB debugging. Been on since the first time I tried to get Helium to work a few months ago.
kudos1uk said:
First thing to check is your phone is showing up on the PC when you plug it in by USB, if it is not recognised it is probably a driver issue.
Forget Helium at first, plug in on USB and sellect transfer files from the notification area of the phone, you should then see your phones storage on the PC, this will confirm the drivers are OK, the phone is OK and a good connection.
Click to expand...
Click to collapse
Windows definitely recognises my phone as I can transfer files to and from it, be it PTP or file transfer mode.
kudos1uk said:
If thats OK you should be able to run Helium on BOTH pc and phone then change the warning in the phones notification area to "MIDI" (the last choice on the list) and it should be good to go.
Click to expand...
Click to collapse
I've tried eerything I could think of.
- Uninstalling both Helium and the universal adb drivers, then rebooting.
- Reinstalling both, then rebooting.
- Manually deleting both, then rebooting.
Helium works fine on my Nexus 5 though. I'm out of ideas :crying::crying::crying:
aryan.ratulangie said:
Yeah, I was using the desktop app at first. Tried the Chrome extension a few hours ago, still doesn't work. And yes, I've enabled USB debugging. Been on since the first time I tried to get Helium to work a few months ago.
Windows definitely recognises my phone as I can transfer files to and from it, be it PTP or file transfer mode.
I've tried eerything I could think of.
- Uninstalling both Helium and the universal adb drivers, then rebooting.
- Reinstalling both, then rebooting.
- Manually deleting both, then rebooting.
Helium works fine on my Nexus 5 though. I'm out of ideas :crying::crying::crying:
Click to expand...
Click to collapse
Sorry man I am out of ideas, I was having trouble then happened to select "midi" as the connection method and boom it all worked.
kudos1uk said:
Sorry man I am out of ideas, I was having trouble then happened to select "midi" as the connection method and boom it all worked.
Click to expand...
Click to collapse
Yeah, tough luck for me I guess. Thanks anyway.
Problem with using Helium for redmi 6
I tried everything but my computer still says it can't find the drivers.
Because of this I can't get helium working
Any idea on how to enable PTP. I have developer options on.
---------- Post added at 07:44 AM ---------- Previous post was at 07:24 AM ----------
I had trouble getting helium to work myself. then I notice in the notification section I can select PTP (even though I already enabled it in the developers option). and it work. I disconnect and tried again and it failed.
From the notification section (the menu you see when you tap and top and swipe down) I just click "android system" and keep selecting between "charging this device" and "transfer photos (PTP)". I just keep doing this and helium miraculously worked.
If you have time, can anyone shed any light into this.
I wasn't crazily constantly switching between PTP and charging. And in the debug mode it was already set to "PTP".
I'm happy I got it working but annoy I don't know how.
kudos1uk said:
plug in on USB and sellect transfer files from the notification area of the phone.
Click to expand...
Click to collapse
karenfff said:
I had trouble getting helium to work myself. then I notice in the notification section I can select PTP (even though I already enabled it in the developers option).
Click to expand...
Click to collapse
Just like my instructions above lol.
Hello, I am using a Xiaomi RedMi note 4 with MIUI 10. I had heilum working on the phone for some time, but after restart I couldn't use it no more.
I searched a bit, but nothing seemed to work. I tried a few things along with turning USB debugging for security reasons on (hope this is not important, but i'll mention it anyway).
While I stabled across the xdadeveloper's review of this app on YpuTube, they mentioned "as long as you don't reboot", so I tried reinstalling it.
After reinstalling it I seemed to have the same issues(not recognizing the actual mode the usb is configured eg PTP, MTP), only this time when I went to the settings the phone was on MTP and after I changed it to PTP (it might have been MIDI, I am not sure) it worked. It recognized the connection to the PC and let me proceed.
Hope this helps in any way.
Note: I didn't need to reinstall anything to the PC, just having the chrome extension and the adb drivers seemed enough.
I managed to get it to work by revoking device access from the develpoer options and restarting all apps over again and made sure that the USB cable is in PICTURE mode. After wiggling it several times it worked on 2 phones ... yet then i had a problem with Helium unable to backup and restore all my apps only some...

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