Cannot transfer files with MTP / Device not viewable in Windows Explorer - Nexus 7 Q&A, Help & Troubleshooting

When I connect my Nexus 7 to my Windows XP (SP3) PC via USB, it's obvious the computer recognizes it and it tries to install ADB drivers. Whether I choose to install those drivers or not, I still can't locate my device in the Windows Explorer Tree. I checked Disk Management for the hell of it and nothing but my PC's harddrives were there. There's an attempt to install drivers for "MTP" but that fails and I'm pretty sure that's the cause; however, I'm unable to replicate it, even as I uninstall/reinstall applicable drivers from the device manager the MTP failure never happens anymore. I did some googling and found a thread with someone who had a similiar experience. In turn, I downloaded https://www.box.com/s/2c25e8bc42ecce400afd to try a different set of drivers. Same problem. Driver install is fine for ADB, but still unable to see my device in Windows Explorer. I'm able to successfully connect the device to the PC with PTP for the camera. I can access DCIM and cache which can serve as a work around, but I'm hoping you can provide any ideas you might have. Thank you!
edit - ***resolution***: Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd
While connected to PC, I switched to PTP mode because I was about to give up and just use that
I then disabled usb debugging and switched back to MTP at which point the drivers successfully installed and I could now view my device in Windows Explorer. I also believe downloading the drivers in the link above helped since the first crack I took at this was unsuccessful with existing drivers.

install pdanet on pc and it will install drivers for u so it will be recognized

Ok, I figured it out...I had to disable USB debugging. I don't know if this helped either, but I installed these drivers as an alternative to the drivers that were originally installed: https://www.box.com/s/2c25e8bc42ecce400afd

Been battling with this on my XP machine since yesterday. I couldn't even get debugging to work until I installed NakedDriver. And even still, there seems to be no way to get MTP to work without turning debugging off. On my Win7 machine everything worked perfectly, both ADB and MTP, right out of the box. I have the Galaxy Nexus drivers installed on both machines (which I've read are compatible with the N7). I also have the latest version of Windows Media Player (I've read that some older versions have issues with MTP). Is anyone else able to run ADB and MTP on XP?
*edit*
A: Does PDAnet let you use MTP and ADB simultaneously? Because I really don't want to install it if I don't have to. I got rid of it ages ago (too many things starting up at boot time).
B: I have a Galaxy Nexus also, and I have no issues on the XP box.

I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.

asus site now has a usb driver for N7
try that

Nordendorf said:
asus site now has a usb driver for N7
try that
Click to expand...
Click to collapse
Updated with ASUS drivers, still doesn't view internal storage fully.

Salty Wagyu said:
Updated with ASUS drivers, still doesn't view internal storage fully.
Click to expand...
Click to collapse
Same here. No change with the Asus drivers. Still can't use MTP when ADB is turned on.

poo. how do I transfer my audiobooks to this stupid device without working drivers?

1. Please disconnect Nexus7
2. Remove drivers on PC.
3. Toggle ON : Settings->Wireless&Networkings->More->NFC.
4. Re-connect device
Good luck !

GotLoveForAll said:
poo. how do I transfer my audiobooks to this stupid device without working drivers?
Click to expand...
Click to collapse
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!

im having trouble too, is there any way to make the device to be recognised as a flash drive?

Internal memory partly invisible from Windows 7 Explorer
Salty Wagyu said:
I wouldn't bother with MTP, it's not always showing the contents of the internal storage properly when viewed in Windows Explorer.
Earlier today when I was trying to set up a backup profile for it, it didn't copy all the files off. On closer inspection I found folders like TitaniumBackup to be completely empty, which is not true according to ES File Explorer on the tablet.
I tried connecting MTP again, with USB Debugging on and off but this made no difference. Also I'm only seeing the Notifications folder instead of 36 folders on the internal storage now, really random how it's working.
Click to expand...
Click to collapse
Same observation here (a few months later) on stock Android 4.1.1 rooted.
It seems that new files in the internal memory remain invisible for a long time, but so far they have become visible eventually, sometimes a day or two later. I have no clue what could possibly cause this, and I have not found any trick or workaround that makes them visible, not even rebooting. Any hint is welcome.

SE4GT said:
1. Uncheck MTP, check the one next to it (Camera)
2. Unplug USB
3. Turn off USB Debugging (Uncheck it)
4. Plug in USB
5. Should say connected as camera, then a new window will pop-up allowing you to see your files.
Tell me if it works!
Click to expand...
Click to collapse
Didn't work. Just shows up as a camera with the limited folder access one would expect.

Workaround
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.

Same issue with an old ibm x40 udated to windows xp pro SP3.
I've installed mtp driver, without success
I've "tried" to install asus driver, without success
I've tried to do as above with the help of the nexus toolkit, without success.
Everytime, the laptop recognize the device as android ADB interface.
Someone could help me?
Thank you in advance

mistershark said:
Everytime, the laptop recognize the device as android ADB interface.
Click to expand...
Click to collapse
Disable USB debugging in your phone.

Same problem with my moto xoom...files not showing in MTP using windows xp...still have not found any solution

hgmichna said:
Disable USB debugging in your phone.
Click to expand...
Click to collapse
+1 have to toggle USB debugging in winXP

hgmichna said:
I now use the following workaround.
Install SDrescan from Google Play.
Run it.
If you already had your phone connected to a computer as a media device (MTP) and are watching the contents of your SD card or internal memory in Windows Explorer, press F5 to refresh your view. If not, connect it now.
I'd be curious whether this works for you as well. If it does, press the THANKS button below.
Click to expand...
Click to collapse
It works! THANKS A LOT!!!

Related

USB Fix - Win7 x64 - USB Device not Recognized

For those of you having a problem with Windows 7 recognizing your Vibrant ... here is how I fixed it on my system.
*Note: You do not need to load any special USB drivers for your phone to be recognized in Mass Storage mode in Windows 7.
*Warning: You follow these instructions at your own risk ... no screaming at me if you try it and something gets screwed up!
1) Navigate your way into the Device Manager / Universal Serial Bus Controller
2) Uninstall the device(s) "USB Root Hub" (My system had 2 listed)
3) You will lose mouse and keyboard control (because you just removed the USB Hubs)
4) Reset your PC and allow Windows to boot normally.
5) Go back to the device manager and wait for all of the "!" marks to go away as windows re-installs the USB Hubs and reinitializes all of your devices.
6) Make sure your Vibrant is in mass storage mode and has USB debugging OFF
7) Plug in your Vibrant via the USB cable and be amazed as windows recognizes your device and assigns the drive letters. After you select the mount option on your phone you will have normal access via windows explorer.
Hope this helps some of you out there !!!
~Stresa
Thanks. I am having this problem right now. I used to work. now all of the sudden it just stopped connecting. But i have a clarification questions. when you say remove the usb root hub, do you mean uninstall or disable?
Thanks.
I had the same problem after flashing JI6 via ODIN (after softbricking a la t-mobile ota), but I was able to fix it by enabling the prompt to ask what to do every time usb was connected, and then changing it back to treating it as mass storage. I read this suggestion in another forum (don't remember where) and it helped with mine.
I had no trouble before the update, it just started right after.
dandab said:
Thanks. I am having this problem right now. I used to work. now all of the sudden it just stopped connecting. But i have a clarification questions. when you say remove the usb root hub, do you mean uninstall or disable?
Thanks.
Click to expand...
Click to collapse
Sorry, I should have been more clear. It should say uninstall. You want to force windows to reinstall the devices.
I know this thread is old but if you change your view in device manager to view by connection you can find which root hub to uninstall and then re-install. This happened randomly when I was trying to update my epic and I didn't have to re-start because it was only the front ports root hub that was having the problem. Thanks for the help.

[Q] How to Transfer files to the 10.1 via Windows 7

Hi All,
I've tried everything, including the usb drivers from the root guide and installing the Samsung Kies Mini program, but I can't get Windows to recognize the memory on the device. I want to transfer some movies on the Galaxy and have not been able to figure it out.
When I run the Kies software it says "plug in your usb" and when I plug in the Galaxy nothing happens...
Any help would be greatly appreciated!
It should work by just plugging in the usb/connector cable. You don't need Kies (doesnt support the 10.1 anyway right now)
When your pc does not recognize your tab, something is fishy about your pc/ usb.
USB connection should work:
(Autoplay should pop up
Select open device to connect (GT-P7510)
Click on phone
Select directory to copy file to)
Sounds like a PC problem. (Look in device manager and see if your USB controllers are ok)
Looked at Device Manager, no issues under USB.
Comes up as an Android phone...
forget the cable...
try 'Samba Fileshare' app free from the Market.
Connect to your 10.1 over WiFi and send files to it via the shared folder it creates.
https://market.android.com/details?id=com.funkyfresh.samba&feature=search_result
Worked fine for me without installing anything.
On another note, the Kies software does seem to somewhat support the 10.1 as it installed the required adb drivers when I chose it from the menu.
im having problems too.... for now I am using dropbox.
I have a shared folder on my PC and use ES File Explorer over Wifi, it's simple and works a treat. https://market.android.com/details?id=com.estrongs.android.pop&feature=search_result
rezrez12 said:
Hi All,
I've tried everything, including the usb drivers from the root guide and installing the Samsung Kies Mini program, but I can't get Windows to recognize the memory on the device. I want to transfer some movies on the Galaxy and have not been able to figure it out.
When I run the Kies software it says "plug in your usb" and when I plug in the Galaxy nothing happens...
Any help would be greatly appreciated!
Click to expand...
Click to collapse
I had to disable USB Debugging to get mine to pop up. Took me a while.
Oh thank God I am not the only one having this problem,,, i have tried every driver combo out there plus leaving USB debugging off and still i get nothing on my windows 7 machine. I have tried three different machines and all the same so it is not a computer issue i think it is a driver issue or a interface with the tab????
Interesting thing though is that I can push via ADB all day it that connects easy!!! WTF?????
tigerminx said:
I had to disable USB Debugging to get mine to pop up. Took me a while.
Click to expand...
Click to collapse
how did you get this installed? I tried and nothing?
riqjuan said:
forget the cable...
try 'Samba Fileshare' app free from the Market.
Connect to your 10.1 over WiFi and send files to it via the shared folder it creates.
https://market.android.com/details?id=com.funkyfresh.samba&feature=search_result
Click to expand...
Click to collapse

USB storage not showing up in windows

Anyone else with problems seeing the storage after plugging into PC? adb command works and device drivers installed. Found another forum where turning the usb from MTP to charging and back under developer options does the trick. I have a non stock ROM and seeing if fresh out of the box experiences the same thing.
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
rramey23 said:
I have the same issue and can't seem to figure out how to get it to work. My work around has been to use ES File Explorer and open Remote Manager.
Edit: I just plugged it in again to see what I can find. I turned off USB Debugging and Developer Options. Plugged in and pulled the notification bar down, there is an option to change USB Settings to Charging, Power Supply, File Transfers (this works), Photo Transfer and MIDI. Give it a go!
Click to expand...
Click to collapse
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Kandydish said:
I am running to the exact same problem.
I have tried with USB Debugging off AND on, still no go. I think there's a problem with installing the drivers. Whenever I check the device manager, it still says the drivers weren't installed. I have tried installing the Google drivers. What do we do?!
Click to expand...
Click to collapse
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
rramey23 said:
Need to get the drivers to install first and foremost. Even with USB Debugging on, I'm still able to pull down and change from charge only. Those drivers are key. I had to restart my computer before it was able to take the install.
Click to expand...
Click to collapse
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Kandydish said:
I'm able to get to the pulldown and change the setting from charging to MTP. Every time I do that, I get a window showing that I'm installing the drivers for Nexus 6P. Then it completes. I can do this over and over again. In the device manager, there's a little exclamation mark by the Nexus 6P and says these drivers weren't installed Code 28. I have exhausted Google to no avail!
Anyone find a solution to this?
Click to expand...
Click to collapse
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
zosimov21 said:
You chose to install the drivers manually instead of having the system do it for you? Right click the yellow exclamation .. update drivers .. allow me to pick .. choose the download file location see what that gives you.
Click to expand...
Click to collapse
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Kandydish said:
When I choose the location, I see a bunch of options. The most relevant ones are ADB Interface and Android Device. Under Android Device there are several more options such as Android Adapter Interface, Android Bootloader Interface, and the such; no mention of MTP.
Click to expand...
Click to collapse
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
zosimov21 said:
Did you already download the google USB drivers?
Should just be able to choose the android_winusb.inf driver. It should allow MTP
Click to expand...
Click to collapse
I have downloaded them. How do I specifically choose just that file? When I go through updating the driver, it asks for a folder location.
Go to dev options, switch the USB from ptp back to mtp and it works for me
xxsashixx said:
Go to dev options, switch the USB from ptp back to mtp and it works for me
Click to expand...
Click to collapse
Tried. Keeps trying to install the MTP drivers and it won't go through.
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Kandydish said:
I don't have any other drivers from any other devices. This is a clean install of Windows 8.1. I've only tried connecting my 6P, my OG 6, and my 9. All have the exact same problem.
Click to expand...
Click to collapse
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
bartendersimon said:
You might wanna try installing Huawei Drivers and see if that help
HiSuiteSetup_2.3.55.1.zip
http://download-c.huawei.com/downlo...loadId=16205&version=90864&siteCode=worldwide
Click to expand...
Click to collapse
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Kandydish said:
I installed that application and I was able to see my device, the apps, the contacts, everything. EXCEPT I wasn't able to access the device from Windows Explorer which means I am not able to transfer files.
Click to expand...
Click to collapse
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
bartendersimon said:
So when you change the option in the phone from charging to file transfer, did you check the device manager to see if there any unknown device showing somewhere?
Click to expand...
Click to collapse
Changing it from charging to MTP shows a MTP device in Manager with a yellow exclamation mark next to it. When looking into the details, it says that no drivers are installed. When I try "Updating Drivers", it says "Windows failed to install drivers. Code 28" or something along those lines. Code 28 MEANS that Windows failed to install drivers.
Thanks for nothing Microsoft.
Nexus 6p Connection to PC Issue - This Helped!
I had similar problems with PC not recognising my Device. I found http://www.technobuzz.net/install-google-nexus-6p-usb-drivers/ which helped me solve my issues.
1. Downloaded and installed the Huawei Nexus 6p drivers. This installed a Huawei Task Manager which connection to pair was still not recognisable.
2. Deleted old drivers (acer, samsung, htc) from' Device Manager'. This actually helped PC recognise my device which showed up in the Device Manager>Other Devices>Nexus 6p, also in PC interface but once moved off charging to MTP, computer didnt recognise device.
3. Downloaded and installed the adb/fastboot installer. Followed instructions till step 10. My screen didn't show anything like Andoid ADB interface, it displayed MTP file install, which I installed. Just remember to refresh in My PC interface when changing over from charging to MTP, sometimes Nexus 6p will be hidden.
4. Uninstalled the Huawie Task Manager.
This has solved my problem with PC and Device connection. The instructions given are from what I can recall of the process I went through.
Credit to Sidharth Rathore from Technobuzz for this solution.
Hope this helps.
Later.
p.s. I have a windows 10 laptop if this helps.
bartendersimon said:
I was having the same issue with my computer not detecting the my phone storage but then i remove the drivers from my samsung in the device manager and then right away detect my nexus 6p, no only i can see the storage but if i select how i want to connect (MTP, File trinsfer) it will change the connection type and folder
MTP - shows the pics folder
File transfer - it shows the storage
Sweet
Click to expand...
Click to collapse
I was having the same issue until I uninstalled some other debugging drivers I had installed. So I would recommend crawling through your installed apps for any other android usb drivers and uninstalling them if you still have this issue.
Working on mine right now. Found that USB 3.0 ports will not recognize device. Once plugged into a 2.0, it is recognized. Might help your issue

Windows 10 Not Finding My Phone

Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
robproctor said:
Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
Click to expand...
Click to collapse
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
luckyfate said:
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
Click to expand...
Click to collapse
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
robproctor said:
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
Click to expand...
Click to collapse
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
luckyfate said:
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
Click to expand...
Click to collapse
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
robproctor said:
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
Click to expand...
Click to collapse
Should be on top of the folder that your extracted...​
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
By the way, I also have usb debugging on and usb configuration WAS set to MTP, but I just changed it to try the different variations, but now its stuck on charging and wont change to MTP, but I think its because the phone isnt being recognized by the computer because this morning at the office I was able to change the usb type to mtp and the others, but that computer recognized the phone... AGHHHH WTF
robproctor said:
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
Click to expand...
Click to collapse
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
Click to expand...
Click to collapse
Hey Lucky, I really appreciate you helping me out here, but just so you know I am no newb with this kinda stuff. I have went through this process on a couple other computers with no problem, so when I say its not showing up in device manager I mean its literally not there. Its not there and just under some other name or with a problem icon, its literally not in the device list. Also, I do have usb debugging on
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
Click to expand...
Click to collapse
Please go to YouTube and type "install usb driver on nexus 6p" search and then follow instructions from the video... Good luck.
WAIT! I got it... Wow I would of never thought this, but apprently my Wacom was the problem. As soon as I unplogged my wacom tablet the phone picked right up... Strange... Anyways, case closed... freaking conflicts!
Okay hold on, still having problems. Well, now the computer dings when I plug it in, but it still doesnt show up. However when I change the phone usb to PTP the phone becomes visible on the pc in windows explorer (but still not in device manager) and when I put it to MTP it disconnects and I cant see it in windows explorer anymore, and still cant find it in device manager... Ugh...
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
robproctor said:
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
Click to expand...
Click to collapse
Did you figure out the problem? I'm having the exact same problem with mine and with USB mode not switching from Charging and the PC not even recognizing a USB device was plugged in.
I found using a different cable solved my problem. Don't really know why cause the first one I used seemed fine and worked to charge it, but by using a different one, Win 10 recognized it and got me in the game.

If MTP, PTP does not work (If you can't acces phone storage with PC)

My Win10 Insider Preview machine did not recognize the phone. Nothing happened when I connected the phone and I could not access storage of the phone.
Below is the solution for it:
Go to Control Panel - Device Manager - LeMobile Android Device (could be under a different name. Choose the one that is your phone) - Update Driver - Manually Install a Driver - Let me pick a list of available drivers on my computer - MTP USB .
4K2K said:
My Win10 Insider Preview machine did not recognize the phone. Nothing happened when I connected the phone and I could not access storage of the phone.
Below is the solution for it:
Go to Control Panel - Device Manager - LeMobile Android Device (could be under a different name. Choose the one that is your phone) - Update Driver - Manually Install a Driver - Let me pick a list of available drivers on my computer - MTP USB .
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Click to collapse
Uhm ... when you connected the phone to computer you changed the mode on phone from USB charging to MTP mode ?
In my Win10 x64 build 14392.447 not problem to see the phone in MTP mode after changing mode on phone.
Alternative solution is to use KDE Connect app over Wifi. Bonus is that once set up, it is possible to push files from the phone to the PC without any interaction on the PC side - e.g. useful if the PC doubles as a file server.
losteagle said:
Uhm ... when you connected the phone to computer you changed the mode on phone from USB charging to MTP mode ?
In my Win10 x64 build 14392.447 not problem to see the phone in MTP mode after changing mode on phone.
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Click to collapse
Both of my home & works computer (Win10 14959) failed to detect it as MTP or PTP drive. Might have been due to those having previous phone's drivers.
But I faced same problem with fresh out of the box Win8 laptop.
No issue with the MTP, however I can't seem to get adb to work. list of devices attached is showing empty.
ksj0823 said:
No issue with the MTP, however I can't seem to get adb to work. list of devices attached is showing empty.
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Click to collapse
I had the same issue, i reinstalled minimal ADB and removed the drivers from my pc, rebooted my pc. Plugged the phone into a different USB port and voilá ADB could see it
Citroon said:
I had the same issue, i reinstalled minimal ADB and removed the drivers from my pc, rebooted my pc. Plugged the phone into a different USB port and voilá ADB could see it
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Click to collapse
Wanted to add my voice here too that I did the same - I had to clean up previous drivers I had installed over time for varios phones and different ADB versions like the one from clockworkmod - once I cleaned that out and installed google drivers from SDK PTP worked and I was able to do Helium restores
I had issue on my Win10 PC, but I found that after I disabled USB debugging, it would work as MTP/PTP, but not for ADB of course. So apparently, I have to toggle USB debugging ON/OFF to switch back and forth from MTP and ADB.
Small pain in the butt.
Solution.
I had the same issue. Drove me NUTS for about an hour. In the end, simply unchecked the USB DEBUGING in developer settings. This will make it pop up immediately.
Update:
I clearly should have read the post above mine first.

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