I have an Att Note 3 running stock 5.0
The screen has been cracked but it works, last week the phone just shut off and will not come. I tried a new battery and same thing, it is also not being recognized when hooked to my pc. Any ideas on what to try?
Maybe the most obvious suggestion... bring to a service center.
The cracked screen should be enough for you to do that. Now that it doesn't work anymore -- not much you can do unless you know how to repair hardware yourself.
My friend had the same issue. He threw the phone down while he was drunk. He cracked the display and it was working well.
And all of a sudden after few weeks, it wont turn on. The LED will blink though.
and that how I got it for free...
I took it to the service centre and said that I dropped my phone and asked for a Screen Replacement.
and things are good after that.
Related
my first for ages.
I recently purchased a wizard which looks to be virtually brand new.
now the other day I updated it the the o2 uk latest rom as it was running a really old rom.
and it has been running perfectly, i have not looked into running any other rom or performance upgrades etc.
now I was using the device in landscape and after closing the unit my screen went bright white and my pride and joy is now not usable.
I can still acept calls, the touch screen still works but the screen is pure white.
Ive contact a few places and they all say the screen has died and needs replacing
Does this sound right.
its a £80 fix if this is right. im so gutted.
any advice is great before i pack it up and send it off.
anyone please....
Can you put it into bootloader mode? If not i would say you have a loose connection on the screen to the mainboard i had the same problem with my old phone the screen disconnected for the main board so no display! If you cant get it replaced take it apart and carefully check the connections if still doesnt work i would try another screen or buy one.
even when i reset it, it stays whits so cant see anyhting on screen,
ive had someone take it apart and re-seat the cables and still just a white screen
so im off to purchase another one in hope this is all thats gone
as your phone is booting up press and hold the camera button, is the screen still white?
cant tell now. ive sent if off for repair.
Im gutted.
bleep said:
cant tell now. ive sent if off for repair.
Im gutted.
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I had a similar issue, the keyboard sliding in and out must have worn out the switch that detects when it is open/closed. I had had my wizard a year and the screen started flickering, i dealt with it for a while, then the scree was stuck blank white unless if i pressed on the area of the phone that had the contact.
I had to send it back and got a refurb.
sounds like thats what happened to you too. Hopefully when you get it back it will be good as new
ive sent mine for a screen replacement tho not a repair.
now im worrying that its gonna come back in the same state.
Gulp
got my wizard back after having the screen replaced.
2 days later when ever i touch the bottom of the screen with pen, finger or even breath on it.
the screen goes off and the phone locks up and dies.
I have to take battery out and restart it and it then works great till i touch the bottom again.
Sound like a dodgy screen or something else.
Seems like a flexi strip(The one conecying the display to the mother board) sometimes if the strip develops a tear or is not properly connected this issue usually happens.
the shop doing the repair have said there is the following issues
1- padding issue on the screen (either too much or not enough)
2- Problems with the main board. (something on there is failling, hardware wise)
How the hell could this be happening on a device that was working perfectly
apart from the screen had died.
have they done more damage attempting the repair... I think so .!
I had the white screen 6 months ago. Luckily still under warranty period so got it repaired. It was the flexo-cable. since the fix no problem so far despites using the phone (also in landscape mode) daily.
when i got it back after the screen was replaced my xda worked great but as stated as soon as some preasure was applied to the bottom of the screen it would just die there and then.
I would have to take the battery out and then it would power on as normal
but again if i put presure on the bottom of the screen.. bang DEAD !
so sent it back to them and they told me what I stated above !
now waiting 2wks to hear what they are gonna do about it
not a happy bunny
still nothing back from the company thats doing the repair.
i dont know why they do this.
Im now thinking of getting my Xda back, selling it either on here or ebay and purchasing a new one.
Should i quit now or wait out for the miracle that they fix it completly.
Anyone in the uk reconmend a good repair company please im pulling my hair out.
http://forum.xda-developers.com/showthread.php?t=303872
theres your answer
Hey.
I'm wondering if someone can lend me a hand here. I was rock climbing last weekend, left my phone in my jacket pocket, and I suspect someone may have stepped on / thrown my jacket.
In any case... it's not working right now. It doesn't start up, and there's no light when I plug it into the USB/wall chargers. Any hints on whether this thing is totally trashed? The phone was in its case the whole time, and its exterior looks completely undamaged as far as I can tell, with no scratches, etc. Another possibility is that it got rained on, but I highly doubt that the water penetrated the outside of the phone (especially given that it was in the case the whole time).
If anyone can help me getting my phone working again I would be eternally grateful.
you're kidding me,right? your phone doesn't start,no led comes on when you plug it in,and you want someone to tell you if it's trashed? did you check that the battery is properly seated?
hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.
>did you check that the battery is properly seated?
Yes. I also wiped the contacts on the battery and the device.
mikesx4911 said:
hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.
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Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?
sorrofix said:
Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?
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You're gonna need some technical know how. Open the phone and check the mobo for any disconnected cable and/or water damage. There is really nothing you can do that you haven't already done from the outside of the phone. If possible, find a local repair shop and have them take a look at it.
Update: so basically I took out the battery, waited a day or so, put it back in, and all the buttons lit up on the phone (but the LCD remained blank and so did the charging light).
Took the battery back out, waited another day, put it back in, and the phone suddenly turned on and has been working fine since. Anyway, thank you everyone for your help.
I have a Desire Z (bell) that i got off the forums to use with AT&T.. everything went great, i love the phone.. about 3 weeks ago i went to check the phone after leaving it on the charger while i slept and the screen was grey with black lines. all the lights work, and i could even answer phone calls by judging where the slider was. pressing on the screen gets haptic feedback. The phone did not fall while i was asleep. I actually havent dropped it once since i got it (around april)
So i called HTC and the phone is within its 1 year warranty but they said since its a canadian phone i will have to call that carrier, so i called bell and they said "call HTC. If you dont live in canada we wont help!"
So when i call HTC back they tell me to call futuretel and they will fix it. I call futuretel and they say no because im in america.
So i call HTC back again and tell them it is ridiculous that the phone is still under 1 year warranty FROM THEM and they wont fix it. they are supposed to be getting in touch with futuretel for an exception or something but i am tried of waiting.
Attached are pictures of the phone in its current state. It is running cm7 and i had not flashed anything on it for atleast a month before it messed up.
Has anyone else had this problem or have any ideas over what has caused it? I've looked online to find images of another screen doing this and haven't been able to.
i forgot to mention that i offered to pay for the repairs from HTC since i was not the original buyer. They still said they won't work on it. It's not that i dont want to pay for the repair, I cant find anyone to do it!!
You need to fix the screen, mine broke two times:
-Dropped once, the screen was OK, then broke in my pants
-Dropped it again on the floor and my screen broke a second times
Seriously, repair your screen by yourself, you will save about 100$ just because you don't pay for the technician.
Just follow this tutorial, it's pretty easy.
http://www.youtube.com/watch?v=u-dR8CHEGjY
Then you may want to buy the screen on ebay with the tools for the phone:
http://www.ebay.com/sch/Replacement...&_dmpt=PDA_Accessories&_trksid=p3286.c0.m1538
Good luck!
thanks. i wanted to get a good idea of what needed replaced to see if i could fix it myself. i didn't know if it was the LCD, or the cable ribbon thing or something else. thank you
bfinch said:
thanks. i wanted to get a good idea of what needed replaced to see if i could fix it myself. i didn't know if it was the LCD, or the cable ribbon thing or something else. thank you
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I cannot garantee it's the LCD, but both times I got those kind of white screen + black lines it was the LCD for me.
Galaxy S4 I purchased brand new, probably about 6 months ago. I managed to shut it in the door of my truck, and broke the lcd about a month ago. Got the lcd and glass replaced at a repair shop, and it worked fine up until two days ago. Phone was mysteriously off. Upon turning it on the screen filled up with green fuzz. Turned it off, and it wouldn't turn on until several tries later, when it worked perfectly fine for 5 minutes. Tried again, graphical gltiches like bars of fuzz etc and the phone wouldn't fully boot.
I brought it back to repair store, they tried a new screen in my phone, which worked for about 5 minutes until it shut off and wont turn again. The screens work fine in other S4's. They've looked at the port etc and say there is no damage. The phone has no water damage.
I've had a liquid smooth rom running on the phone fine for 6 months. They claim it's bricked because of my rom suddenly crapping out or something. But this seems like a hardware issue to me.
Anyone have a similar problem ever? Any way to diagnose? I can't get the phone to power on to factory reset it. :/
Thinking of buying a S4 with broken lcd to harvest the mobo out of.
Is this really a firmware problem?
I'm sure the rom didn't do it. Sounds like hardware to me
Sent from my Nexus 5
That's what I was thinking... So if the motherboards hooped there's no saving it?
Try getting a recovery jig to see if it will boot to recovery that way. If not, it either will most likely need a jtag or the hardware is shot.
Strange one.. I bought a phone today s7 edge lady told me it no longer works I like to play with things and it was dirt cheap so hey thought why not.
It's clearly been dropped at some point as the screen has damage however I got it home stuck it on charge as it didn't turn on apparently.. Hey Presto it charged up a little so I turned it on and it worked.. I messaged the lady to tell her it was working and that she can have it back because I felt bad it was this easy.. However she had now got a new phone and really wasn't bothered she just wants to come and get her stuff off it.. However
In the process of contacting her I turned the phone off put it back on charge and left it m. Came back to it on 11% the lady was going to come and have a look and get all her things off it however it won't turn back on it seems I have the same issue she did.. I've tried different chargers and all the button combination possible for minutes at a time and nothing. No charging is happening no led no nothing.. However plug it into a pc and it dings and flashes up it is setting up exynos8895 I think the numbers were..
Any idea what could be wrong with it? I read it's a safety feature of the battery? That's a new one to me and I have never heard of that before. This has got me stumped and I've searched all around I really want to get this lady her things back now and hopefully can sell the phone and donate to my local kids home as that's what I do in my spare time can anybody please help me
just a quick update as the back glass was damaged i was going ahead and sorting out the glass i got the heat on and got the glass off and low and behold the phone came on . twice now when it has been heated it turns on ... however i tried to disconnect the battery and then reconnect and this didnt work either its now dead again the only way it seems to work is if it is heated up
i am stumped any help please ?