[Q] Motherboard failure? Phone wont turn on. - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Galaxy S4 I purchased brand new, probably about 6 months ago. I managed to shut it in the door of my truck, and broke the lcd about a month ago. Got the lcd and glass replaced at a repair shop, and it worked fine up until two days ago. Phone was mysteriously off. Upon turning it on the screen filled up with green fuzz. Turned it off, and it wouldn't turn on until several tries later, when it worked perfectly fine for 5 minutes. Tried again, graphical gltiches like bars of fuzz etc and the phone wouldn't fully boot.
I brought it back to repair store, they tried a new screen in my phone, which worked for about 5 minutes until it shut off and wont turn again. The screens work fine in other S4's. They've looked at the port etc and say there is no damage. The phone has no water damage.
I've had a liquid smooth rom running on the phone fine for 6 months. They claim it's bricked because of my rom suddenly crapping out or something. But this seems like a hardware issue to me.
Anyone have a similar problem ever? Any way to diagnose? I can't get the phone to power on to factory reset it. :/
Thinking of buying a S4 with broken lcd to harvest the mobo out of.
Is this really a firmware problem?

I'm sure the rom didn't do it. Sounds like hardware to me
Sent from my Nexus 5

That's what I was thinking... So if the motherboards hooped there's no saving it?

Try getting a recovery jig to see if it will boot to recovery that way. If not, it either will most likely need a jtag or the hardware is shot.

Related

White screen - is my Wizard dead.

my first for ages.
I recently purchased a wizard which looks to be virtually brand new.
now the other day I updated it the the o2 uk latest rom as it was running a really old rom.
and it has been running perfectly, i have not looked into running any other rom or performance upgrades etc.
now I was using the device in landscape and after closing the unit my screen went bright white and my pride and joy is now not usable.
I can still acept calls, the touch screen still works but the screen is pure white.
Ive contact a few places and they all say the screen has died and needs replacing
Does this sound right.
its a £80 fix if this is right. im so gutted.
any advice is great before i pack it up and send it off.
anyone please....
Can you put it into bootloader mode? If not i would say you have a loose connection on the screen to the mainboard i had the same problem with my old phone the screen disconnected for the main board so no display! If you cant get it replaced take it apart and carefully check the connections if still doesnt work i would try another screen or buy one.
even when i reset it, it stays whits so cant see anyhting on screen,
ive had someone take it apart and re-seat the cables and still just a white screen
so im off to purchase another one in hope this is all thats gone
as your phone is booting up press and hold the camera button, is the screen still white?
cant tell now. ive sent if off for repair.
Im gutted.
bleep said:
cant tell now. ive sent if off for repair.
Im gutted.
Click to expand...
Click to collapse
I had a similar issue, the keyboard sliding in and out must have worn out the switch that detects when it is open/closed. I had had my wizard a year and the screen started flickering, i dealt with it for a while, then the scree was stuck blank white unless if i pressed on the area of the phone that had the contact.
I had to send it back and got a refurb.
sounds like thats what happened to you too. Hopefully when you get it back it will be good as new
ive sent mine for a screen replacement tho not a repair.
now im worrying that its gonna come back in the same state.
Gulp
got my wizard back after having the screen replaced.
2 days later when ever i touch the bottom of the screen with pen, finger or even breath on it.
the screen goes off and the phone locks up and dies.
I have to take battery out and restart it and it then works great till i touch the bottom again.
Sound like a dodgy screen or something else.
Seems like a flexi strip(The one conecying the display to the mother board) sometimes if the strip develops a tear or is not properly connected this issue usually happens.
the shop doing the repair have said there is the following issues
1- padding issue on the screen (either too much or not enough)
2- Problems with the main board. (something on there is failling, hardware wise)
How the hell could this be happening on a device that was working perfectly
apart from the screen had died.
have they done more damage attempting the repair... I think so .!
I had the white screen 6 months ago. Luckily still under warranty period so got it repaired. It was the flexo-cable. since the fix no problem so far despites using the phone (also in landscape mode) daily.
when i got it back after the screen was replaced my xda worked great but as stated as soon as some preasure was applied to the bottom of the screen it would just die there and then.
I would have to take the battery out and then it would power on as normal
but again if i put presure on the bottom of the screen.. bang DEAD !
so sent it back to them and they told me what I stated above !
now waiting 2wks to hear what they are gonna do about it
not a happy bunny
still nothing back from the company thats doing the repair.
i dont know why they do this.
Im now thinking of getting my Xda back, selling it either on here or ebay and purchasing a new one.
Should i quit now or wait out for the miracle that they fix it completly.
Anyone in the uk reconmend a good repair company please im pulling my hair out.
http://forum.xda-developers.com/showthread.php?t=303872
theres your answer

DVP sudden weird behaviour

Hi,
I have a DVP 16 GB. It's been 1 year. A few days back it got wet in the rain. When I took it out of my leather case, the back button and search button lights were on and the camera was continuously blinking. I took apart everything and dried it in a bowl of uncooked rice. After that, it was working fine. No problems. Then suddenly from yesterday, it has started to act very weirdly. Whenever I switch it on, it works for a few seconds and then freezes. If I lock it, it freezes. But it remains switched on. The touch just doesn't seem to work. I have even hard reset it but to no avail.
At times, it works, i.e., after a few shut downs and reboots, but very slowly. The touch takes ages to respond. Please help.
cheerfulari said:
Hi,
I have a DVP 16 GB. It's been 1 year. A few days back it got wet in the rain. When I took it out of my leather case, the back button and search button lights were on and the camera was continuously blinking. I took apart everything and dried it in a bowl of uncooked rice. After that, it was working fine. No problems. Then suddenly from yesterday, it has started to act very weirdly. Whenever I switch it on, it works for a few seconds and then freezes. If I lock it, it freezes. But it remains switched on. The touch just doesn't seem to work. I have even hard reset it but to no avail.
At times, it works, i.e., after a few shut downs and reboots, but very slowly. The touch takes ages to respond. Please help.
Click to expand...
Click to collapse
Sorry can't really help man. But what it's worth, I haven't read anything like that appearing on the DVP, so it might not be a usual failure on this phone and rather related to the swim it took? If you grab a parts DVP off ebay, maybe you can swap parts until you isolate the prob... at least you might be able to find a cracked screen phone and place your screen on that puppy? Good luck. Phone probs suck :crying:
aleunge said:
Sorry can't really help man. But what it's worth, I haven't read anything like that appearing on the DVP, so it might not be a usual failure on this phone and rather related to the swim it took? If you grab a parts DVP off ebay, maybe you can swap parts until you isolate the prob... at least you might be able to find a cracked screen phone and place your screen on that puppy? Good luck. Phone probs suck :crying:
Click to expand...
Click to collapse
I got a touch screen, took it to a shop, got it replaced and it still is dead.The shop person told that the touchscreen strip is faulty. That needs to be replaced. Any idea on where I might get it?
cheerfulari said:
I got a touch screen, took it to a shop, got it replaced and it still is dead.The shop person told that the touchscreen strip is faulty. That needs to be replaced. Any idea on where I might get it?
Click to expand...
Click to collapse
Can anyone tell if it is the problem with the whole strip or just the ic?:fingers-crossed:

Nexus 4 Touchscreen Problem Please Help!

Hey fellas ,
I cracked the screen of my Nexus 4 and installed a replacement.
It's been approximately a month now.
Sometimes when i restart the device the touchscreen doesn't work and i have to restart it again and again until it starts to work. I noticed that when i put one of my fingers anywhere on the touchscreen (around the display not the bezels) , it starts to work and recognizes only one finger whereas i have two on the display , when i remove one the touchscreen doesn't work again. So , i have to restart sometimes just once sometimes a lot of times to get it to work.
I have intricate knowledge of the touchscreens and how they work but i can't put my finger on this problem. It looks like a capacitance issue because when i put two fingers it recognizes one , sometimes it needs 3-4 fingers on the screen to recognize only one.
My original one still works but has a bad lcd (colors are all messed up) because my clumsy attempt to repair it resulted in failure , i tried it and the original one works without a hitch. The only thing i haven't tried is to remove the battery. I installed everything when the battery was still on , the screws are too flat for any of my screwdrivers. But i hotplugged the original one and it worked. So , that's probably not the problem. I just shut it down with 3 of my fingers on the screen. Waited for it cool down and then reopened it , it worked. Whether this is a thermal issue or not , it needs further testing on my part. I'm currently not willing to find out because i just had to restart 5-6 times to get it to work and i need it to work constantly for the next couple of days.
I can't return this because i already got a full refund and the seller didn'T ask for a return , he said to keep it. He advertised it as genuine but it was aftermarket. So , this assembly was free folks. I broke it and got away with it. We gotta get this working without any problems so i can sell it when nexus 6 comes out.
disconnect touch,power on phone without touch,disconnect battery.After that connect touch and power on your phone:good::good::good:
same problem here...
And I see the problem at a lot of other forums too... no sollution... have you found a workaround?
I'm too late to ask for a refund...

I need some suggestions(not software related)

I have an Att Note 3 running stock 5.0
The screen has been cracked but it works, last week the phone just shut off and will not come. I tried a new battery and same thing, it is also not being recognized when hooked to my pc. Any ideas on what to try?
Maybe the most obvious suggestion... bring to a service center.
The cracked screen should be enough for you to do that. Now that it doesn't work anymore -- not much you can do unless you know how to repair hardware yourself.
My friend had the same issue. He threw the phone down while he was drunk. He cracked the display and it was working well.
And all of a sudden after few weeks, it wont turn on. The LED will blink though.
and that how I got it for free...
I took it to the service centre and said that I dropped my phone and asked for a Screen Replacement.
and things are good after that.

Note 4 screen locking up intermittently

Hi all
[Originally posted this in the Verizon Note 4 forum accidentally, so apologies if you've seen it already]
My Note 4 screen has started locking up (i.e. continuing to work in the background and the screen is still responding to system events (SMS notifications etc) but it is not responding to touch.
I have tried several factory resets, after which the screen stays responsive for about 3 or 4 pages, then locks up again.
Background: the phone was rooted about a year ago, to get around the SD card restriction, and has worked fine up until the last week. I gave the phone to a friend who put CWM-based recovery manager and the latest Samsung Android 5.1.1 on it. After setting the phone up successfully and downloading all my apps on to it and getting everything running perfectly, I used CWM to back up the OS image onto the SD card.
Phone worked great for about a day, then started freezing. Wiping the caches / restoring / factory resets and all permutations of these have so far proved ineffective...
I took the phone in to a repair shop last night, the guy reckoned the problem was down to a poor screen replacement, and they hadn't used the correct bonding cement, and that the screen had separated from the LCD such that capacitance couldn't do its thing.
However if this were the case, the screen would not work at all, even briefly after a system reset.
The repairer is simply dismantling and rebuilding the phone to see if it's a loose/dirty connector somewhere. He's not going to try to fix it with firmware/software.
Any pointers or suggestions gratefully received
Vaughan
I was getting stutters like this, and after a month my phone started shutting down when I hit 50% or so. I replaced the battery off eBay, and that cleared the problem up. I think sine quickcharge 2.0 batteries fail faster than they should, but a Sammy battery is only $6.50 or so, so I don't mind buying one more often fir the quickcharge benefits.
Maybe try a new battery?
Samsung original screen replacements always come with AMOLED+Touchscreen.
If the guy only replaced the touchscreen you have a fake one and yeah i don't need to tell you about chinese replica's quality.
I myself work at a smartphone repair shop and we only use original products to get the best quality for our customers. It's more expensive that way i know but thats better than putting sh*t in there ands the customer needs to come back with the phone.
SquirtingCherry said:
Samsung original screen replacements always come with AMOLED+Touchscreen.
If the guy only replaced the touchscreen you have a fake one and yeah i don't need to tell you about chinese replica's quality.
I myself work at a smartphone repair shop and we only use original products to get the best quality for our customers. It's more expensive that way i know but thats better than putting sh*t in there ands the customer needs to come back with the phone.
Click to expand...
Click to collapse
Thanks for that Mr Cherry..
So it's the dodgy glass doing it? It's definitely not the genuine Samsung part as it gets covered in grease as soon as you touch it.
The weird thing is, if it was the glass then I'd assume it wouldn't work at all; whereas when I do a factory reset it works for a short while then stops...
Baffling.

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