Database Users

Possibly trashed my G1

Hey.
I'm wondering if someone can lend me a hand here. I was rock climbing last weekend, left my phone in my jacket pocket, and I suspect someone may have stepped on / thrown my jacket.
In any case... it's not working right now. It doesn't start up, and there's no light when I plug it into the USB/wall chargers. Any hints on whether this thing is totally trashed? The phone was in its case the whole time, and its exterior looks completely undamaged as far as I can tell, with no scratches, etc. Another possibility is that it got rained on, but I highly doubt that the water penetrated the outside of the phone (especially given that it was in the case the whole time).
If anyone can help me getting my phone working again I would be eternally grateful.

you're kidding me,right? your phone doesn't start,no led comes on when you plug it in,and you want someone to tell you if it's trashed? did you check that the battery is properly seated?

hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.

>did you check that the battery is properly seated?
Yes. I also wiped the contacts on the battery and the device.

mikesx4911 said:
hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.
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Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?

sorrofix said:
Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?
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You're gonna need some technical know how. Open the phone and check the mobo for any disconnected cable and/or water damage. There is really nothing you can do that you haven't already done from the outside of the phone. If possible, find a local repair shop and have them take a look at it.

Update: so basically I took out the battery, waited a day or so, put it back in, and all the buttons lit up on the phone (but the LCD remained blank and so did the charging light).
Took the battery back out, waited another day, put it back in, and the phone suddenly turned on and has been working fine since. Anyway, thank you everyone for your help.

Flakey Wizard

Hello.
My Wizard (8125) will load fine some times, but most of the time it just shows lines down the screen, mostly blue, some darker than others.. You can't make anything out. It will work fine other than the screen.. and sometimes I will turn the screen off and back on and it will display perfectly fine. The screen connections are fine, they aren't loose. I have had the phone apart several times, and always make sure everything is good before I put it back together. It started doing this after the last time I gave it a bath in the dish water. I bought a new battery, and it booted up fine.. but now gives me this problem again. I can't figure it out.. I'm about ready to retire it.
Oh, I also replaced the screen with a spare.
EDIT: I have wm6 and TNT on it...

BUMP.......

B...U...M...P

Hi homelessduck,
Did you said you let your phone fall on water?
That hurts x.x
Does the phone work? Can you receive calls, SMS, etc, apart from being unable to see anything? Or nothing works?
If you can "use" it, then I guess your LCD may be goin' down, or some video controller. Would be good to take your screen off and put on another Wizard, if you have that possibility.
Good luck man,
Cheers

Everything works. The screen works , but if I let the battery get too low the screen gets screwed up and you can't see anything. So I have to wait, and it randomly fixes itself. I have submerged it several times, and it has flown across parking lots, my house, etc. multiple times. I think it may be time to retire it.. but every time I start to, it starts working again..lol.

Water Damaged G1?

I spilled water on my phone they other night in my sleep. When I awoke the phone was still on but had frozen up. Upon a reboot it locked up on the splash screen and with a couple more tries it locked up on a black screen. Eventually I got it to boot to home but the touch screen isn't working and I'm getting force closes when I try to open any apps. I tried leaving it in uncooked rice to absorb the moisture overnight but I'm still getting the same problems. Anything I can do?

There are two very important rules when electrical equipment is soaked.
1: take the battery out as quickly as possible so it shuts down and doesn't short.
2: LEAVE IT OFF UNTIL COMPLETELY DRY! This can not be stressed enough. Having it turned on with water inside is like trying to kill yout phone intentionally.
I find the best way to dry it is to take of any covers, batteries, sd-cards, sim cards ad anything else you can easily dissasemble, and then leaving it in an oven on 40-50 degrees overnight. Electrical stove is kind of neccessary for this though, unless you have a gas stove with good temp adjustment.

If I bought a cracked LCD G1 and replaced the digitizer with the one on my broken phone (touch screen isn't working) it should be fine right? There are no actual electronics to the digitizer screen, right?

Snakebear said:
If I bought a cracked LCD G1 and replaced the digitizer with the one on my broken phone (touch screen isn't working) it should be fine right? There are no actual electronics to the digitizer screen, right?
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Theoretically, that should work. Haven't done it so I cant account for it.
However, how will that stop the FC's?

No, you misunderstood. I plan to buy a functional G1 with a cracked digitizer and use my old digitizer from the water damaged phone to fix it.

Nevermind, just found out the glass has some electrical parts to it and that's probably what I shorted out. Guess that's out.

I had my phone in my pocket when i went on a drunken creek walk. Long story short I pulled my battery had the same problems as you. So for my fix I wiped flashed a new rom then wipe again for good measure. Stopped force closes and works like a charm now.

read my post here for water damage if it happens again....
http://forum.xda-developers.com/showthread.php?t=616213

Well I did a Nand backup to no avail but I havn't tried a full wipe/format. Maybe I will give that a go and see if it helps. Did your touch screen also fail?

I'm currently using the G1 my brother dropped in a toilet. It accidentally turned on when he was removing the battery. It's really odd that the phone is working 100% at the moment.
Give it a few days before you rule it dead.

My sister dropped a RAZR in the toilet one day (Stoopit!) so my dad took it out (no pee in derp), hair dryer, rice, window, BAM!

Snakebear said:
Well I did a Nand backup to no avail but I havn't tried a full wipe/format. Maybe I will give that a go and see if it helps. Did your touch screen also fail?
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The left side of my screen did not work for about 5 hours after I placed it in rice. Some say you need to keep it in rice for a full day or so. Basically take out the SD card, sim card, and battery and place the rest of the phone submerged in rice for at least 8 hours or so. Then try the phone.
BTW, my phone was acting sluggish ever since then so this morning, I did a factory wipe of the phone and things seem to be working normally. I also copied the SD contents and formated the card.

Lower part of screen stopped responding

After 4 months of flawless work, the lower part of the screen (a strip several millimeters from the edge) suddenly stopped responding properly!
E.g., all buttons in this area (including launcher/phone/+ on home screen) either don't work at all, or sometimes activate after a while when strongly pressed with the thumb (orientation doesn't matter).
Just two hours before they responded fine to the index finger.
Also, I've noticed that when I "multi-touch" the lower line in a file browser with two fingers, it works nice! Buttons are too small for that, however
I first tried to restore backup, but it didn't help, of course.
Has anybody had the same problem?? I guess it's a warranty case ...

I would agree, it's probably a hardware problem that you'll have to bring your phone in for service to get fixed.

I'm having that same problem my self, but just now and then. What helped with me is that I press the upper left corner of the phone with my other hand and then the lower part works fine, so i think i should get a new digitizer or its just loose connector.

im having the same problem , i have put up with it for the past few weeks and its driving me nuts now. today i did a factory reset which made no difference , i called htc who didnt sound a bit suprised by my phone call it gets picked up tomorrow morning to go for repair so the question is ... is this a common fault? and how the hell am i gonna cope without my hero in my pocket ?

Yeah happened to mine last week, a few have had the same issue where it's just the launcher bit not responding. Although the good news is that I'm getting it back tomorrow though so it's good times!

I had the same problem with my touchscreen (after a month or so!)
Mine got picked up thursday by HTC and I just checked the tracking site and they just recieved it.
I wonder how long it's going to take

Visited their service center last week.
They've immediately replaced my screen with a new one without any ado. Now everything works as before!
BUT a friend of mine who bought his Hero in January is having similar problems now...

It is a common problem according to HTC.
Mine was repaired in just 10 days.

Same problem here, did htc said anything about this problem? is it a common fault?
thank you

I said it in the post above yours.

ah yes, right, thank you

mach2005 said:
It is a common problem according to HTC.
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If they acknowledge it officially, couldn't you provide a link please?

i gave mine last week to repair, they returned to me unfixed. on the paper stated that they only updated the software, what a dumb this htc guys. need to go back and tell them again the same story. im wasting my time only for this. wtf

I recently had this problem. The 3 buttons at the bottom of the screen wouldn't respond, took it into T-Mobile who said I'd have it back within about 7 to 10 days... 3 weeks later I got a text saying I could collect my phone...
On the paper sheet it says they've replaced the lens.. Which I can see they have as before I had a miniscule hairline scratch near the top.
They also mention a software update (1.0.0.A6288)
Either way it works nicely now.

I've recently experienced the same issue - the lower part of the screen, the one where the LauncherPro icons usually are stopped responding to touch. If I press really hard it works sometimes, but it's pretty annoying. I didn't sit on the phone or drop it recently, it just stopped working all of a sudden.
Is there anything I can do, as the phone is out of warranty ?

HTC South Africa gave me a new hero after I took mine in for the 3rd time. Hardware problem. Very happy with their service.

i have this exact same problem, is the only solution to send to htc? >_> Cuz my warranty's out already unfortunately... i flashed my hero to CyanogenMod 7 and it seems to have helped, but still not completely responsive... I also have a problem where at times i completely lose control of my touch screen where the spots i touch seem to respond to opposite sides of the screen... anyone else?

Remove battery, Remove sim card. put a dryer on the htc logo for about 40 mins. put the phone under a heavy object. Let it dry for about 15 mins and your fixed.

^ wtf do u mean?... are u just being a gimp...

VillainRocks said:
Remove battery, Remove sim card. put a dryer on the htc logo for about 40 mins. put the phone under a heavy object. Let it dry for about 15 mins and your fixed.
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i am having the same problem and i badly need to solve it please could u tell me that what do you exactly mean by put a dryer on the htc logo
thanks

Touchscreen only working sometimes.

My HTC Magic is acting very weird. It started when i had it in my pocket when it was raining. So i tried to use the phone it didn't respond when i tapped the phone. It's just odd that when i turn off the phone and boot it up some hours later, it works. But only for a couple of minutes, then it's not responding again.
One time i was playing teeter and suddently the G-sensor didn't work. The ball didn't roll and the touchscreen didn't work either.
Also, sometimes the charging led does not respond when i charge the phone.
The trackball switches between not responding roll and not responding to being pressed. Sometimes both things work, sometimes they don't.
The phone has been exposed to water before, about 3 weeks ago, but back then i used a hairdryer and it was good to go after that.
Here is what i have tried so far:
Opened the phone and cleaned the screen.
Made sure that the cables were plugged in.
Installed the stock rom from HTC.
Used a hairdryer.
None of these things had any effect
Could somebody please tell me whats wrong with it.

Check the other boards in the phone for water damage and clean. Hope it'll help.

lookitzloy said:
Check the other boards in the phone for water damage and clean. Hope it'll help.
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Right now i have put the phone into a bowl with rice. I've heard that it might help removing the moisture. If it doesn't work, i'll try your method.