Hi guys, wife got her note 4 today, worked fine, just updated to 5.01 and now the touch screen only works with s pen not finger, tried factory reset and not helped, any help would be much appreciated.
Anybody, really need help on this guys.
legend_of_chaos said:
Anybody, really need help on this guys.
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Eww, I'm sorry, I don't have any thoughts for that issue... I've not come across this before, so sorry.
Well it could be a software/driver problem. When you do a "BIG"update in android versions a factory reset is recomended. If a factory reset does not do the trick it may be best to flash the rom with odin.
If none of those things work it's probably a hardware defect and you would have to send it for warranty
legend_of_chaos said:
Hi guys, wife got her note 4 today, worked fine, just updated to 5.01 and now the touch screen only works with s pen not finger, tried factory reset and not helped, any help would be much appreciated.
Click to expand...
Click to collapse
Certain parts of a firmware is not installed, there's a service code to update remaining part, we need to search in xda.
Related
Hi all, I have had my galaxy s4 I9500 for 4 weeks now and running completely on stock rom I9500UBUAMDK. Only recently I have been having problems with the phone rebooting 3-4 times a day in my pocket! This is getting very frustrating and need an urgent fix! I have already factory reset the phone and there's no warranty as I purchased my phone online and unlocked. If anyone else is having the same problem or could give me advice, please share. Thanks!
There is a known problem , with too many apps open, and when camera is launched, the phone will reboot.
sunish said:
There is a known problem , with too many apps open, and when camera is launched, the phone will reboot.
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Click to collapse
Thanks for the reply, and yes i've had reboot problems when camera app is opened, however my phone is rebooting 3-4 times a day without doing anything
B3AstLyBLitZ said:
Hi all, I have had my galaxy s4 I9500 for 4 weeks now and running completely on stock rom I9500UBUAMDK. Only recently I have been having problems with the phone rebooting 3-4 times a day in my pocket! This is getting very frustrating and need an urgent fix! I have already factory reset the phone and there's no warranty as I purchased my phone online and unlocked. If anyone else is having the same problem or could give me advice, please share. Thanks!
Click to expand...
Click to collapse
there is a new update which u can install and will have no issue at all
get the firmware from below link for ur unlocked i9500 and flash using ODIN
http://samsung-updates.com/device/?id=GT-I9500
Note after flashing the new firmware do a complete reset from ur device and u ll have all the issues gone
123hiten said:
there is a new update which u can install and will have no issue at all
get the firmware from below link for ur unlocked i9500 and flash using ODIN
http://samsung-updates.com/device/?id=GT-I9500
Note after flashing the new firmware do a complete reset from ur device and u ll have all the issues gone
Click to expand...
Click to collapse
Thanks for the advice, sorry I'm a bit confused if I need root to install this new firmware?
B3AstLyBLitZ said:
Thanks for the advice, sorry I'm a bit confused if I need root to install this new firmware?
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Click to collapse
No u dont have to root to install this update just get the firmware use odin 3.07 / 04 and flash it
Hello!
I recently bought s4 and everything was OK until now my Spenser doesn't work... Should I take it back for repair or is this just some software issue? I already did factory reset and itse didn't solve that.
Heke120 said:
Hello!
I recently bought s4 and everything was OK until now my Spenser doesn't work... Should I take it back for repair or is this just some software issue? I already did factory reset and itse didn't solve that.
Click to expand...
Click to collapse
Have you made any modifications to your phone since you bought it???? Applied root/custom recovery/ROM??
If not, then I would return it for repair/replacement!
N910 g touch is not working but working fine with spen. What to do ??
Funny Sykes said:
N910 g touch is not working but working fine with spen. What to do ??
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Somebody please help. This might be some kernel and recovery issue right?> I hope it is. What needs to be done in this case? I'm a noob and trying to learn this stuff. Please help!!
Funny Sykes said:
Somebody please help. This might be some kernel and recovery issue right?> I hope it is. What needs to be done in this case? I'm a noob and trying to learn this stuff. Please help!!
Click to expand...
Click to collapse
my SM-N910U (TGY) Note 4 was also has this problem, i did hard reset, soft reset, update firmware but still unsolved. it is very disappointing.. i'm also hoping to see a solution for this
I had that problem with my note 3 some time ago.. Was hardware issue.
Skickat från min SM-N910F via Tapatalk
*#2663# TSP FW update (General)
Yesterday i installed a new Samsung Official Update on my GALAXY NOTE 4(SM-N910g) and after installing it,i was facing with certain issues like my phone is crashing while trying to make calls or while trying to receive calls,Volume is not working though vibration mode is working fine,Music player and video player are crashing with the message " can't play this audio/video format", not being able to play online videos like in Youtube,Video recording isn't working and redirecting to camera mode with the message "recording failed" etc.Everything else is working fine like the sensors,touch response,third-party apps like whatsapp,camera etc.Now the thing is,i took it to a Samsung's authorised service centre and after inspecting the phone from the outside they told me that there is a problem in the motherboard and i need to replace it with a new one.So,upon hearing this i took back my phone and came hope as i have a doubt on whether this really is a Motherboard Issue.I'm not a developer so have got no idea about what kind of problem i'm actually facing and how to solve it.Furthermore,do i really need to replace the motherboard due to such issues? So,a bit of help will be highly appreciated!!
Did you try doing a full factory reset yet?
Rohit151993 said:
Yesterday i installed a new Samsung Official Update on my GALAXY NOTE 4(SM-N910g) and after installing it,i was facing with certain issues like my phone is crashing while trying to make calls or while trying to receive calls,Volume is not working though vibration mode is working fine,Music player and video player are crashing with the message " can't play this audio/video format", not being able to play online videos like in Youtube,Video recording isn't working and redirecting to camera mode with the message "recording failed" etc.Everything else is working fine like the sensors,touch response,third-party apps like whatsapp,camera etc.Now the thing is,i took it to a Samsung's authorised service centre and after inspecting the phone from the outside they told me that there is a problem in the motherboard and i need to replace it with a new one.So,upon hearing this i took back my phone and came hope as i have a doubt on whether this really is a Motherboard Issue.I'm not a developer so have got no idea about what kind of problem i'm actually facing and how to solve it.Furthermore,do i really need to replace the motherboard due to such issues? So,a bit of help will be highly appreciated!!
Click to expand...
Click to collapse
Yes just go to recovery and do wipe cache & factory reset
Kinsman-UK said:
Did you try doing a full factory reset yet?
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Click to collapse
Yeah,I have already tried master reset and wiping out the cache partition,but still the problem persists..
Trex888 said:
Yes just go to recovery and do wipe cache & factory reset
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Click to collapse
I have already tried it out but still no luck..:/ I'm thinking of downgrading the firmware.So,will that be of any help? Apart from that,is this really a motherboard issue? As the other functionalities are working fine..
Download this repair firmware and flash with odin and do factory reset after flash fi
Rohit151993 said:
I have already tried it out but still no luck..:/ I'm thinking of downgrading the firmware.So,will that be of any help? Apart from that,is this really a motherboard issue? As the other functionalities are working fine..
Click to expand...
Click to collapse
https://www.androidfilehost.com/?fid=24411628330025773
Trex888 said:
https://www.androidfilehost.com/?fid=24411628330025773
Click to expand...
Click to collapse
Thanks for the reply.Could you please provide me with a link which can actually guide me on how to flash the firmware as i'm completely new to all these things..
Rohit151993 said:
Thanks for the reply.Could you please provide me with a link which can actually guide me on how to flash the firmware as i'm completely new to all these things..
Click to expand...
Click to collapse
Links below will guide you how to do it
http://updato.com/how-to/how-to-install-an-official-samsung-stock-firmware-using-odin
Watch video
https://youtu.be/1_CuzZlzt3k
Trex888 said:
Links below will guide you how to do it
http://updato.com/how-to/how-to-install-an-official-samsung-stock-firmware-using-odin
Watch video
https://youtu.be/1_CuzZlzt3k
Click to expand...
Click to collapse
Thanks a lot!! I'll try it and let you know if it works..
I just had very weired problem and I need your help !!
My note 3 N9005 just stopped recognizing touches on the screen ! And only respond to S pen !!
I was on magma mx note7 port rom but I don't think it is rom related because even in the TWRP it is the same
Is that a hardware fault? Or There is a hope that it is a software related to modem or firmware?
I flashed RR but still the same issue!
Seeking your experience opinions
Thank you
Usual answer .
Restore to stock firmware first .
JJEgan said:
Usual answer .
Restore to stock firmware first .
Click to expand...
Click to collapse
Can you provide me a link to stock firmware??!
Google didn't help
aymahalawa said:
I just had very weired problem and I need your help !!
My note 3 N9005 just stopped recognizing touches on the screen ! And only respond to S pen !!
I was on magma mx note7 port rom but I don't think it is rom related because even in the TWRP it is the same
Is that a hardware fault? Or There is a hope that it is a software related to modem or firmware?
I flashed RR but still the same issue!
Seeking your experience opinions
Thank you
Click to expand...
Click to collapse
Yep. Try restoring do stock, change bootloader too... And also, fix partitions and download an app to test hardware!
My first try would be to flash a bootloader. I think you flashed a broken one or the wrong on! Be sure it really flashed, because sometimes even when Odin says everything went ok, iit may have failed. You have to take off your battery, go into download mode and do it.
In the old days, that happened to Brazilian Galaxy S1 and was related to bootloader!
Keep us updated, friend! Best of luck
aymahalawa said:
Can you provide me a link to stock firmware??!
Google didn't help
Click to expand...
Click to collapse
This forum .
Sammobile dot com
samsung-updates dot com .
OK , so now i have downloaded the latest official firmware and flashed it with odin .
Still the same problem persisted . the phone doesn't recognise the finger touch and only SPen is recognized!!!
Any thoughts guys ?
Sent from my Nexus 7 using Tapatalk
Service Repair center .
@sauliiin can you confirm the bootloader version is correct or i need to upgrade
Product Code: SM-N9005ZWEXSI
PDA: N9005XXUGBOEA
CSC: N9005OJVGBOE4
Baseband: N9005XXUGBOD3
Bootloader: N9005XXUGBOK9
Sent from my Nexus 7 using Tapatalk
i have this problem too but screen touch by it self some times and some time is ok
aymahalawa said:
@sauliiin can you confirm the bootloader version is correct or i need to upgrade
Product Code: SM-N9005ZWEXSI
PDA: N9005XXUGBOEA
CSC: N9005OJVGBOE4
Baseband: N9005XXUGBOD3
Bootloader: N9005XXUGBOK9
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Hi mate! Are you using an international sm N9005, right?
You are using an old bootloader. Try this one... I think is the latest: https://drive.google.com/open?id=0BwT0le3Vxg5OQ1VmakNkc19Od2c
Btw, have you tried a clean install of a stock Rom and no luck? Have you changed kernel?
sauliiin said:
Hi mate! Are you using an international sm N9005, right?
You are using an old bootloader. Try this one... I think is the latest: https://drive.google.com/open?id=0BwT0le3Vxg5OQ1VmakNkc19Od2c
Btw, have you tried a clean install of a stock Rom and no luck? Have you changed kernel?
Click to expand...
Click to collapse
Yes , the N9005 version .
I did clean install through odin for the firmware but the problem persist , i will try to update the bootloader through Odin and check , thanks for sharing the file
I don't want to give up because it doesn't make any sense for me , if the touch driver is damaged, how the Spen works like a charm ?!!!
aymahalawa said:
Yes , the N9005 version .
I did clean install through odin for the firmware but the problem persist , i will try to update the bootloader through Odin and check , thanks for sharing the file
I don't want to give up because it doesn't make any sense for me , if the touch driver is damaged, how the Spen works like a charm ?!!!
Click to expand...
Click to collapse
Yep! I agree with you! Best of luck!
Most likely the digitizer is faulty, get it replaced. As for the S Pen, it has nothing to do with the digitizer as it uses the S Pen sensor film which lies behind the screen AFAIK..
waqaswasil said:
Most likely the digitizer is faulty, get it replaced. As for the S Pen, it has nothing to do with the digitizer as it uses the S Pen sensor film which lies behind the screen AFAIK..
Click to expand...
Click to collapse
Do you think this could be related to root? I remember when I rooted my Sm-n900w8 on lollipop, after I rooted, the soft keys stopped responding and only S-PEN work, but the touchscreen itself was fine.
But there was a fix, you flash this file which fix the touch key. There is an xda thread on this but I'm not allowed to post links. But what I'm saying is, maybe there is a similar method to repair software?
I am afraid, it is gone.
As far as I know brother, the Galaxy Note series uses two digitizers (combined to one) with different voltages (minor difference, but enough the differentiate finger and S-Pen). One of your digitizer is dead.
You now need to try some weird steps for your weird issue.
First thing you can try is Battery Simulation. To perform battery simulation, press and hold the volume down key and power key for 10-20 seconds. Select power down from the menu you see. Turn your phone after 10 minutes and check if problem persists.
Second thing you can try is, take out all your data (backup), switch off your phone, completely charge it and remove battery. To make sure no static current stays inside the phone, while your battery is out, connect headphones, insert a cable with no charger (I repeat, without charger) on the other end and touch your screen with S-Pen. After you have done all this nonsense, remove cable and headphones, re-insert the S-Pen and battery.
After that, from ODIN, do a "Complete flashing" by selecting "Auto Reboot", "F. Reset Time" and "NAND Erase All".
Most threads do not recommend "NAND Erase" for some reaso. I always do it, and have been doing since 2 years without a problem. Rewards? My Note 3 is still blazing fast, though it involves lot of steps while installation which I do not advice to anyone else.
Summary: You need a screen replacement, but before that, give your last attempt, with "NAND Erase All".
Note: It's better to get the latest firmware for your carrier/country. Google SamMobile.
Sorry if nothing helps.
hi! I have the inverted problem. My s pen some times works some times is death, I mean sometime it doest recognize the deattachment of pen sometimes it does. I tried factory reset wipe cache and notting. but some times works..I dont know what is this =S any help?
Mobita said:
hi! I have the inverted problem. My s pen some times works some times is death, I mean sometime it doest recognize the deattachment of pen sometimes it does. I tried factory reset wipe cache and notting. but some times works..I dont know what is this =S any help?
Click to expand...
Click to collapse
That sounds like a hardware issue to me. I think what may have happened is the S-PEN detach sensor inside the phone broke or some connecting circuit broke. Either way it doesn't sound like a software issue to me....
RQYP said:
That sounds like a hardware issue to me. I think what may have happened is the S-PEN detach sensor inside the phone broke or some connecting circuit broke. Either way it doesn't sound like a software issue to me....
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Click to collapse
And could be fixed?
Mobita said:
And could be fixed?
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Click to collapse
Potentially. If it's a hardware issue, watch some YouTube tutorials and then buy the right parts and fix it. If it's a software issue try flashing the latest bootloader/modem/stock rom for your phone and see if it fixes things.