Database Users

Problem with my new galaxy s4 freezing and rebooting

Hi all
I just bought a new galaxy s4 since the first start the screen freeze and the device reboot it self, I didn't install any app on it, I didn't even finish configuring the device, I was able to finish first startup configuration after 15 time of freezing and rebooting on me at different steps or times, I did hard reset and I downloaded the latest software update, nothing seems to fix it
I'm sure it's a software issue since I tested it's hardware
can anyone help me with a possible solution to that problem ?!?!?!

EngASM said:
Hi all
I just bought a new galaxy s4 since the first start the screen freeze and the device reboot it self, I didn't install any app on it, I didn't even finish configuring the device, I was able to finish first startup configuration after 15 time of freezing and rebooting on me at different steps or times, I did hard reset and I downloaded the latest software update, nothing seems to fix it
I'm sure it's a software issue since I tested it's hardware
can anyone help me with a possible solution to that problem ?!?!?!
Click to expand...
Click to collapse
Which firmware are you in?
try to flash a MGA firmware using odin and then reset the device from ur setting and all should be fine
For firmware see my signature it has a link
.

123hiten said:
Which firmware are you in?
try to flash a MGA firmware using odin and then reset the device from ur setting and all should be fine
For firmware see my signature it has a link
.
Click to expand...
Click to collapse
That would avoid the warranty wouldn't it ?!?!

No flashing firmware doesn't void warranty.
Sent from my GT-I9505 using xda premium

gee2012 said:
No flashing firmware doesn't void warranty.
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
so if I flashed this room
http://www.hotfile.com/dl/237225103/ac00952/I9500XXUBMG9_I9500OJVBMG9_KSA.zip.html
using odin
that would solve the problem and doesn't avoid warranty?!

EngASM said:
so if I flashed this room
http://www.hotfile.com/dl/237225103/ac00952/I9500XXUBMG9_I9500OJVBMG9_KSA.zip.html
using odin
that would solve the problem and doesn't avoid warranty?!
Click to expand...
Click to collapse
nope, you should be fine.

im4eversmart said:
nope, you should be fine.
Click to expand...
Click to collapse
isn't there any other link than the Hotfile link to download the firmware !!

EngASM said:
isn't there any other link than the Hotfile link to download the firmware !!
Click to expand...
Click to collapse
No, takes about 1,5 hrs to download unless you get a premium hotfile acccount.

Get it exchanged.. I cant remember a time where I purchased and started rebooting on its own that quickly.

I have the same problem. Phone freezes then restarts around 15 times a day. Help !
PS :I'm still on official software. I tried reflashing its official firmware via odin and the problem persists.

zahix said:
I have the same problem. Phone freezes then restarts around 15 times a day. Help !
PS :I'm still on official software. I tried reflashing its official firmware via odin and the problem persists.
Click to expand...
Click to collapse
did you try to wipe data and cache??

I'm pretty sure you both have a hardware issue. Freezing and rebootung sounds like probs with the CPU. As the problem where since first start, there sholdn't be a hindering getting it exchanged...

I agree. If it's happening straight out of the box send it back for replacement. Seems like hardware fault to me.
Sent from my GT-I9000 using XDA Premium HD app

samersh72 said:
did you try to wipe data and cache??
Click to expand...
Click to collapse
Yes I tried to wipe data and cache multiple times.
I bought it from a store 2 months ago and I don't think they offer warranty like Samsung stores. I will try to tell the seller that the phone has manufacturing defect and maybe he would replace it .

zahix said:
I have the same problem. Phone freezes then restarts around 15 times a day. Help !
Click to expand...
Click to collapse
Same thing. This is a replacement for the first phone that suddenly died (didn't power on anymore). First one before it died, worked flawlessly. I didn't reboot it for weeks. This new one reboots 10 times a day on it own.

gee2012 said:
No, takes about 1,5 hrs to download unless you get a premium hotfile acccount.
Click to expand...
Click to collapse
U are wrong. HOTFILE is offline and TERAFILE.CO is online
---------- Post added at 01:52 AM ---------- Previous post was at 01:50 AM ----------
EngASM said:
so if I flashed this room
http://www.hotfile.com/dl/237225103/ac00952/I9500XXUBMG9_I9500OJVBMG9_KSA.zip.html
using odin
that would solve the problem and doesn't avoid warranty?!
Click to expand...
Click to collapse
If u need any firmware pls:
1. Tell me model of phone (i9500, i9505)
2. If is branded or no to one phone company
3. Android 4.2.2 or 4.3
4. Where are u from?

If you get random reboots the phone freezes up without no reason and while booting the phone it hangs on the samsung logo get your Battery exchanged asap.
Samsung acknowledged to have shipped a bad series of batteries serial starting with BD
you can exchange them under waranty
other symptoms you can encounter is that the phone is rebooting during incomming calls/sms and a huge battery drain before reboot you are at 80% after you only have 20% or less left
you can also check if the battery is swells up.
replace this battery asap because it can explode and for your sake I hope this does not happen to you and especially when the phone is in one pf the pockets of your pants (have to be carefull for your childsupport )
goodluck

[Q] No Audio

Hello, a few days ago, my brother rooted his galaxy S4 with Odin, then he decided to go back to the stock version without root permission. But during the installation of the firmware, the computer is turned off. So I decided to try again to install the firmware with Odin. The installation went fine, but the audio and the wi-fi didn't work. So I decided to install a recovery (jflte cwm 6.0.5.0) and install the latest nightly of CyanogenMod 11 Now the wi-fi works perfectly, but the audio doesn't work. I have done many tests reading on the forum, I also changed kernel but nothing.
Can anyone help me? Thanks in advance!

Costantinus said:
Hello, a few days ago, my brother rooted his galaxy S4 with Odin, then he decided to go back to the stock version without root permission. But during the installation of the firmware, the computer is turned off. So I decided to try again to install the firmware with Odin. The installation went fine, but the audio and the wi-fi didn't work. So I decided to install a recovery (jflte cwm 6.0.5.0) and install the latest nightly of CyanogenMod 11 Now the wi-fi works perfectly, but the audio doesn't work. I have done many tests reading on the forum, I also changed kernel but nothing.
Can anyone help me? Thanks in advance!
Click to expand...
Click to collapse
I am facing the same problem, I've been running CM 11 nightlies for a looong time though.
I hope that we somehow can get an easy fix for this.

All audio
For you guys, does all of your audio don't work, like you can't call, play YouTube or music?

Lakajadiwa said:
For you guys, does all of your audio don't work, like you can't call, play YouTube or music?
Click to expand...
Click to collapse
Yes, the dialer doesn't work, in the audio settings I can't hear the different ring tones. If I raise the volume up you I can't hear the classic " beep " .
So completely without audio.

Thank god, I thought I was the only one, no fix either as far as i know. Looked on the internet for one for an hour yesterday too

Costantinus said:
Yes, the dialer doesn't work, in the audio settings I can't hear the different ring tones. If I raise the volume up you I can't hear the classic " beep " .
So completely without audio.
Click to expand...
Click to collapse
Yea same here.. Hopefully we will find a fix soon.
My sound came back yesterday, but disappeared this morning again, sadly.

FOUND IT!
Neo3000x said:
Yea same here.. Hopefully we will find a fix soon.
My sound came back yesterday, but disappeared this morning again, sadly.
Click to expand...
Click to collapse
Its a modem file that is responsible for it,
http://forum.xda-developers.com/showthread.php?p=50786512#post50786512
If you cannot find your modem file just type in your model name with modem to goodle, install with ODIN good luck!

Lakajadiwa said:
Its a modem file that is responsible for it,
http://forum.xda-developers.com/showthread.php?p=50786512#post50786512
If you cannot find your modem file just type in your model name with modem to goodle, install with ODIN good luck!
Click to expand...
Click to collapse
Hmm I just installed the latest modem on my phone today, trying to fix it - But it didn't work.
I installed XXUGNH8 (latest) - Which one did you install?

Match
You need one to match your phone my was a sgh-i377m modem so an mvlufnc1

Lakajadiwa said:
You need one to match your phone my was a sgh-i377m modem so an mvlufnc1
Click to expand...
Click to collapse
Well, I just have the international GT-I9505, so I think I have the right one installed?

Neo3000x said:
Well, I just have the international GT-I9505, so I think I have the right one installed?
Click to expand...
Click to collapse
Well if it doesn't work it probably is the wrong one.

Lakajadiwa said:
Well if it doesn't work it probably is the wrong one.
Click to expand...
Click to collapse
As I have the international model, I am quite sure that it is the right one, and sammobile.com agrees with me.
PDA: I9505XXUFNB9
CSC: I9505NEEFNB2
MODEM: I9505XXUFNB9

Neo3000x said:
As I have the international model, I am quite sure that it is the right one, and sammobile.com agrees with me.
PDA: I9505XXUFNB9
CSC: I9505NEEFNB2
MODEM: I9505XXUFNB9
Click to expand...
Click to collapse
damn, maybe try different modems idk..... Cause I think that the modem is the problem, we'll at least for me it was.

I tried to flash different modem with Odin, but nothing.
I tried:
XXUGNG2
XXUGNE5
XXUBMF8
But no, the audio doesn't work!

Hi,
Yes the problem is related to modem! But to get it working again it's not necessary to go to the latest modem, actually it may not be the solution! Try installing the Galaxy Info app from Play Store ( https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo) and check your bootloader version, with it you'll have to flash the same version of modem as the bootloader you have.
If that doesn't solve the problem, you'll have to upgrade your modem, just change one version above and keep trying until it works. I know it's tedious, but that's the method I use and always worked .
~Lord

XxLordxX said:
Hi,
Yes the problem is related to modem! But to get it working again it's not necessary to go to the latest modem, actually it may not be the solution! Try installing the Galaxy Info app from Play Store and check your bootloader version, with it you'll have to flash the same version of modem as the bootloader you have.
If that doesn't solve the problem, you'll have to upgrade your modem, just change one version above and keep trying until it works. I know it's tedious, but that's the method I use and always worked .
~Lord
Click to expand...
Click to collapse
I've installed the Galaxy info app, and my bootloader was equal to XXUGNG2.
So, I've flashed with Odin the GNG2 modem first, then the 4 and the 8. But the audio still doesn't work.
So, I've flashed with the GNG8 modem his correlated bootloader, but the problem still persists. Any ideas?

Costantinus said:
I've installed the Galaxy info app, and my bootloader was equal to XXUGNG2.
So, I've flashed with Odin the GNG2 modem first, then the 4 and the 8. But the audio still doesn't work.
So, I've flashed with the GNG8 modem his correlated bootloader, but the problem still persists. Any ideas?
Click to expand...
Click to collapse
Hi,
Not many ideas here. But anyway, just in case you want to try I'm using XXUFNB8 bootloader with the XXUFNB8 modem. If you are running a bootloader newer than mine don't even consider changing your bootloader, but maybe the modem may help.
If you are sure you tried as many possible combinations of BL and MDM, then try flashing another zip, as this one may be corrupted...
~Lord
"Dream On! Dream Until Your Dreams Come True!" - Dream On (Aerosmith)
Sent from my GT-I9505

My sound still comes and goes as it pleases.. It seems like it is having its own life - Sometimes it stays for hours, then goes away for 10 minutes and sometimes it's the other way around.
Anyway, I've tried the phone-info app, and my bootloader (as expected) is: I9505XXUFNB9.
My Baseband version is also I9505XXUFNB9. PDA and CSC are both blank.
It still bugs me a lot I must say...

up, same problem here.
I've tried everything.. Any news?

So.. Just wanted to update you guys..
I've now been "with sound" for about 20 hours, which is a new record, and I think that it will stay.
What I did:
Wiped EVERYTHING - Internal SD, External SD, Data, etc.
Flashed EuroSkank 22-10-2014
Crossed my fingers
...
Payoff!

I9505 - No sound, no calls, no video

Hi,
I've had som rough weeks with my GS4 I9505. Hopefully some of you can help me.
I'm running CM11 nightlies, which was doing pretty great, until 3 weeks ago, where the media sound disappeared.
Well actually, I found out that the media sound WAS playing, but it was SUPER low. I had to put the volume at max and lay my ear directly on the speaker to hear it just a bit.
I read that a couple of others had the same problem, or at least I thought so, but now I tend more to think that my problem is/was hardware related.
Anyway, I tried flashing a lot of different firmwares, to match the bootloader and so on.
I am currently on:
Bootloader: I9505XXUFNB9
Baseband: I9505XXUFNB9
PDA/CSC: BLANK
The latest stock Samsung firmware I flashed, was: I9505XXUFNB9_I9505NEEFNB2_NEE
I am from Denmark and my phone is unbranded.
When I did that, the phone got VERY slow and wifi didn't work. Then I flashed CM11 again and wifi worked.
But now I am totally unable to make calls, it just freezes up and finally makes the call, but the call-speaker, media-speaker and microphone doesn't work.
When I try playing video (and some games) the specific app freezes and crashes too.
If I at least could get back to where my call-speaker/microphone worked and I had super-low audio I'd be ever so happy, 'cause then I can go and get a new media-speaker.
I hope someone can help me, otherwise I'll have to trash this phone, which I've been pretty happy to use for a while now.
Any pointers will do!
Thank you in advance.

Do you have an all working backup?
"If someone helps, never forget to hit thanks ? "

DeepankarS said:
Do you have an all working backup?
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
That's what I'm running on now - A backup before all this..
But, as the bootloader and modem has changed, it still isn't working, sadly.

Neo3000x said:
That's what I'm running on now - A backup before all this..
But, as the bootloader and modem has changed, it still isn't working, sadly.
Click to expand...
Click to collapse
@Lennyz1988 @MAX 404 Any ideas?
"If someone helps, never forget to hit thanks ? "

Nobody?
I guess I'll have to go back to my faithfull SIII

DeepankarS said:
@Lennyz1988 @MAX 404 Any ideas?
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
Neo3000x said:
Nobody?
I guess I'll have to go back to my faithfull SIII
Click to expand...
Click to collapse
Hi mate , hi DeepankarS
Seem like two different problems here.....
the low volume may be a hardware problem , the speaker gone bad , if you can hear fine with your earphones i would say is a speaker problem...really easy to replace btw.
the other problems showed up after flashing so i asume they come from bad flashing........backup , also efs folder , do a factory reset and flash stock again.......what recovery you have ? the important thing is to leave the phone clean before you flash with Odin

MAX 404 said:
Hi mate , hi DeepankarS
Seem like two different problems here.....
the low volume may be a hardware problem , the speaker gone bad , if you can hear fine with your earphones i would say is a speaker problem...really easy to replace btw.
the other problems showed up after flashing so i asume they come from bad flashing........backup , also efs folder , do a factory reset and flash stock again.......what recovery you have ? the important thing is to leave the phone clean before you flash with Odin
Click to expand...
Click to collapse
Hi MAX 404
Yea, they started when flashing new bootloader and modem.
I'll try that in the morning (again) - It's quite late here.
I'm on Philz at the moment.
So, the phone should be totally clean before flashing with Odin? I don't think I did that last time actually
What firmware should I flash? The same as last time?

Neo3000x said:
Hi MAX 404
Yea, they started when flashing new bootloader and modem.
I'll try that in the morning (again) - It's quite late here.
I'm on Philz at the moment.
So, the phone should be totally clean before flashing with Odin? I don't think I did that last time actually
What firmware should I flash? The same as last time?
Click to expand...
Click to collapse
Download the latest 4.4.2 for your phone and then in odin, uncheck auto reboot.
After flashing keep the phone off for 30seconds plus and then turn it on
"If someone helps, never forget to hit thanks ? "

DeepankarS said:
Download the latest 4.4.2 for your phone and then in odin, uncheck auto reboot.
After flashing keep the phone off for 30seconds plus and then turn it on
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
Well actually I don't know which one is the latest.
I'm from Denmark, which isn't listed on sammobile.com - Anyway, the last firmware I flashed was I9505XXUFNB9_I9505NEEFNB2_NEE
Should this be fine to try again (again...) or is there a new one for my phone?

Neo3000x said:
Well actually I don't know which one is the latest.
I'm from Denmark, which isn't listed on sammobile.com - Anyway, the last firmware I flashed was I9505XXUFNB9_I9505NEEFNB2_NEE
Should this be fine to try again (again...) or is there a new one for my phone?
Click to expand...
Click to collapse
Dowbload any october/september build without carrier locking.
AFAIK, there was this UK one of October. You can try that
Also there is an Ireland one without carrier locking
AND IF YOU ARE ROOTED AS OF NOW, BACKUP EFS BEFORE FLASHING.
Use a good rated efs backup app from the playstore.
"If someone helps, never forget to hit thanks ? "

Neo3000x said:
Hi MAX 404
Yea, they started when flashing new bootloader and modem.
I'll try that in the morning (again) - It's quite late here.
I'm on Philz at the moment.
So, the phone should be totally clean before flashing with Odin? I don't think I did that last time actually
What firmware should I flash? The same as last time?
Click to expand...
Click to collapse
Hi ,
you have two options , factory reset and clean to install a new rom , try them both
Also would not hurt to mounts and storage menu/ format data and /datamedia ( /sdcard) that is your internal SDcard so is really clean....but after that you need to have a custom rom in the externalSD or go to download mode and flash with odin ....
Same rom as before should be fine....or download it again just to make sure is ok
BAckup first!! efs folder also.

DeepankarS said:
Dowbload any october/september build without carrier locking.
AFAIK, there was this UK one of October. You can try that
Also there is an Ireland one without carrier locking
AND IF YOU ARE ROOTED AS OF NOW, BACKUP EFS BEFORE FLASHING.
Use a good rated efs backup app from the playstore.
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
The only one I see as "unbranded" is from Ireland, as you're saying.
Should I try flashing this?
http://www.sammobile.com/firmwares/download/38024/I9505XXUGNG8_I9505TSIGNG1_TSI.zip/
The only thing I'm worried about is this: CSC: I9505TSIGNG1, as it looks kinda branded to me.
MAX 404 said:
Hi ,
you have two options , factory reset and clean to install a new rom , try them both
Also would not hurt to mounts and storage menu/ format data and /datamedia ( /sdcard) that is your internal SDcard so is really clean....but after that you need to have a custom rom in the externalSD or go to download mode and flash with odin ....
Same rom as before should be fine....or download it again just to make sure is ok
BAckup first!! efs folder also.
Click to expand...
Click to collapse
I'll just format "everything" when it comes to it - And backup first ofc.

Neo3000x said:
The only one I see as "unbranded" is from Ireland, as you're saying.
Should I try flashing this?
http://www.sammobile.com/firmwares/download/38024/I9505XXUGNG8_I9505TSIGNG1_TSI.zip/
The only thing I'm worried about is this: CSC: I9505TSIGNG1, as it looks kinda branded to me.
I'll just format "everything" when it comes to it - And backup first ofc.
Click to expand...
Click to collapse
@MAX 404 meant do backup the EFS folder.
And you can select the area of firmware from here
http://www.sammobile.com/firmwares/database/
"If someone helps, never forget to hit thanks ? "

DeepankarS said:
@MAX 404 meant do backup the EFS folder.
And you can select the area of firmware from here
http://www.sammobile.com/firmwares/database/
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
Yea I know
I searched for Ireland, there's one from October, should this be fine?
This one: http://www.sammobile.com/firmwares/download/38024/I9505XXUGNG8_I9505TSIGNG1_TSI.zip/
I see that the one I flashed last time is for Nordic countries (where Denmark is) - But it is from February, so pretty old...

Neo3000x said:
Yea I know
I searched for Ireland, there's one from October, should this be fine?
This one: http://www.sammobile.com/firmwares/download/38024/I9505XXUGNG8_I9505TSIGNG1_TSI.zip/
I see that the one I flashed last time is for Nordic countries (where Denmark is) - But it is from February, so pretty old...
Click to expand...
Click to collapse
You can flash any
I am from India on a russian firmware with a turkish CSC
So it really doesnt matter till it isnt carrier locked.
"If someone helps, never forget to hit thanks ? "

Okay... I flashed I9505XXUGNG8_I9505TSIGNG1_TSI.zip
Currently on Stock Samsung 4.4.2, but it is running slow, without wifi, the vibration is all wrong (small, random bursts of vibration all the time).
Should I try flashing CM11, or just give up?

Neo3000x said:
Hi,
I've had som rough weeks with my GS4 I9505. Hopefully some of you can help me.
I'm running CM11 nightlies, which was doing pretty great, until 3 weeks ago, where the media sound disappeared.
Well actually, I found out that the media sound WAS playing, but it was SUPER low. I had to put the volume at max and lay my ear directly on the speaker to hear it just a bit.
I read that a couple of others had the same problem, or at least I thought so, but now I tend more to think that my problem is/was hardware related.
Anyway, I tried flashing a lot of different firmwares, to match the bootloader and so on.
I am currently on:
Bootloader: I9505XXUFNB9
Baseband: I9505XXUFNB9
PDA/CSC: BLANK
The latest stock Samsung firmware I flashed, was: I9505XXUFNB9_I9505NEEFNB2_NEE
I am from Denmark and my phone is unbranded.
When I did that, the phone got VERY slow and wifi didn't work. Then I flashed CM11 again and wifi worked.
But now I am totally unable to make calls, it just freezes up and finally makes the call, but the call-speaker, media-speaker and microphone doesn't work.
When I try playing video (and some games) the specific app freezes and crashes too.
If I at least could get back to where my call-speaker/microphone worked and I had super-low audio I'd be ever so happy, 'cause then I can go and get a new media-speaker.
I hope someone can help me, otherwise I'll have to trash this phone, which I've been pretty happy to use for a while now.
Any pointers will do!
Thank you in advance.
Click to expand...
Click to collapse
Unroot ur phone and send for service
Sent from my GT-I9505 using XDA Free mobile app

PR3DATOR Aaron said:
Unroot ur phone and send for service
Sent from my GT-I9505 using XDA Free mobile app
Click to expand...
Click to collapse
Probably not.. KNOX is broken and the phone had a... rough life

Now on CM11 nightly.. Smooth as always, but still without sound - But with wifi..

Neo3000x said:
Now on CM11 nightly.. Smooth as always, but still without sound - But with wifi..
Click to expand...
Click to collapse
Then your hardware is dead. You already had low sound.
Get a speaker replacement and google this
Galaxy s4 teardown ifixit.com amd follow the steps to fix your speaker. Hardly takes 10 minutes.
Edit : Wait sound as in no audio in all the speakers?
"If someone helps, never forget to hit thanks ? "

[Q] i9505 Almost Dead

Hi all
I bought a new samsung S4 i9505 ---without guaranty---
2 days ago the device started restarting and the sound goes dead and there can't be anything to make the device produce any sound neither from the front speaker nor from the main speaker nor even the headphones !!
I did a hard reset and voila -or i thought so- the device finally worked fine completely , until after about an hour when it started freaking out and not responding and the sound went dead again , restarting the device only sent it to a boot loop !
Finally today i installed a complete system using ODIN and it worked fine again for only an hour and then it went to the boot loop
I plugged the phone to the charger and powered it on and it worked smoothly but with no sound at all again :X
So can any guy help me sort this problem out please
Thanks in advance

you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum

No , it is new just without warranty
ryanperez said:
you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum
Click to expand...
Click to collapse

raoufn1984 said:
No , it is new just without warranty
Click to expand...
Click to collapse
Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.

Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
GDReaper said:
Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.
Click to expand...
Click to collapse

raoufn1984 said:
Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
Click to expand...
Click to collapse
When did you buy it actually buy it?

I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
GDReaper said:
When did you buy it actually buy it?
Click to expand...
Click to collapse

flash with odin using pit file

raoufn1984 said:
I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
Click to expand...
Click to collapse
I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.

LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
GDReaper said:
I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.
Click to expand...
Click to collapse

raoufn1984 said:
LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
Click to expand...
Click to collapse
Didn't see that info
Anyway. What I am trying to say is that maybe they knew about the phone having issues and that's why they offered only software warranty (A bit paranoic, I know)

once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?

The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
TheAwesomeBit said:
once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?
Click to expand...
Click to collapse

raoufn1984 said:
The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
Click to expand...
Click to collapse
So your bootloader doesnt say anything about knox? What version of android are you running?

KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
TheAwesomeBit said:
So your bootloader doesnt say anything about knox? What version of android are you running?
Click to expand...
Click to collapse

raoufn1984 said:
KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
Click to expand...
Click to collapse
did u try wiping and flashing a custom rom?

No , only using odin with original firmwares
TheAwesomeBit said:
did u try wiping and flashing a custom rom?
Click to expand...
Click to collapse

raoufn1984 said:
No , only using odin with original firmwares
Click to expand...
Click to collapse
try installing a custom rom. be sure to wipe and reset.

just tried a custom rom and had the same issue
TheAwesomeBit said:
try installing a custom rom. be sure to wipe and reset.
Click to expand...
Click to collapse

raoufn1984 said:
just tried a custom rom and had the same issue
Click to expand...
Click to collapse
oh, then i have no idea bro. visit a service centre, and dont explain them much, just ask them to check the speaker. make sure to go with a stock rom

Note4c touchscreen problems..

i am on erobot v15 rom and Simplicity Kernel.yesterday touchscreen stop respond.the screen works only with spen.i reboot to TWRP and again only the spen works,but only if you hover it over the screen,not touch it. i wipe my phone i install even stock rom and after that i clean install again erobot with Simplicity Kernel. after some hours the same thing.touchscreen stop respond with naked hands. only works with spen.i reboot the phone and works some minutes but again after that touchscreen stop respond with naked hands. works only with spen.
any help appreciate.thank you

Try *#2663# and rest touchscreen firmware
Same happed with me on s3 when recent and back button (soft buttons) not responding i reset it and it worked again for me

junejo46726 said:
Try *#2663# and rest touchscreen firmware
Same happed with me on s3 when recent and back button (soft buttons) not responding i reset it and it worked again for me
Click to expand...
Click to collapse
i already do that and the screen still says "Now Updating...warning! do not turn off!"
if the touchscreen was bricked then why is able to work sometimes? :/ i dont understand the problem :/
edit: after i install stock rom phone found one update and reboot it self.now touch works but i dont know how long..before the problem with *#2663# command the TSP threshold was 0. now is 368. i dont know what is this. if i install again or recover my nandroid backup you think i can have again the same problem?

yep. so i found before 1 minute my touchscreen fail to respond again and i open immediately *#2663# and i check that the TSP threshold says fail. i dont know what that means. please help me guys
edit: touchscreen works at random times. some times even 2663 not open...

*#2663# unfortunately devicekeystring has stopped...

solved.

skordilis said:
solved.
Click to expand...
Click to collapse
How did you fix it? Im having the same problem

I sell the solution

wEaKlY27 said:
How did you fix it? Im having the same problem
Click to expand...
Click to collapse
all the problems started from the moment i install one rom from some thread.the phone [email protected] up after many days.after 1 day with that rom i remove it and install only roms from erobot and work flawless. on phone info is not n910c.is n920c now after ditto rom.if some developer know speak about this matter

pre7dator said:
I sell the solution
Click to expand...
Click to collapse
Not on xda you don't
skordilis said:
all the problems started from the moment i install one rom from some thread.the phone [email protected] up after many days.after 1 day with that rom i remove it and install only roms from erobot and work flawless. on phone info is not n910c.is n920c now after ditto rom.if some developer know speak about this matter
Click to expand...
Click to collapse
Sent from my SM-N920C using Tapatalk

skordilis said:
all the problems started from the moment i install one rom from some thread.the phone [email protected] up after many days.after 1 day with that rom i remove it and install only roms from erobot and work flawless. on phone info is not n910c.is n920c now after ditto rom.if some developer know speak about this matter
Click to expand...
Click to collapse
Ok try flashing a stock rom with a pit file included. Hit Sapphire999 up and he'll link you the firmware. If you flash stock rom and stay on it does the touchscreen stay working
Sent from my SM-N920C using Tapatalk

sawdoctor said:
Ok try flashing a stock rom with a pit file included. Hit Sapphire999 up and he'll link you the firmware. If you flash stock rom and stay on it does the touchscreen stay working
Sent from my SM-N920C using Tapatalk
Click to expand...
Click to collapse
i will try it today. thank you very much

Sapphire999 help me with a stock rom already included the pit file. but after one day of use again random stops on touchscreen. i dont understand wtf is going on. first time i see that problem. in the past i was have all the notes...

I'd take your device to a Samsung Service Center and ask them to take a look it! It maybe a hardware problem that can be easily fixed.

skordilis said:
Sapphire999 help me with a stock rom already included the pit file. but after one day of use again random stops on touchscreen. i dont understand wtf is going on. first time i see that problem. in the past i was have all the notes...
Click to expand...
Click to collapse
If it's still happening while you are on stock rom and stock kernel after flashing that rom from Sapphire999 I'm guessing your digitiser is goosed
Sent from my SM-N920C using XDA-Developers mobile app

DarkGuyver said:
I'd take your device to a Samsung Service Center and ask them to take a look it! It maybe a hardware problem that can be easily fixed.
Click to expand...
Click to collapse
but the warranty is affected. how i go to a samsung service.

sawdoctor said:
If it's still happening while you are on stock rom and stock kernel after flashing that rom from Sapphire999 I'm guessing your digitiser is goosed
Sent from my SM-N920C using XDA-Developers mobile app
Click to expand...
Click to collapse
if the digitizer have problem then why it works the most of the time. when touchscreen stop response i push power button and open again with home key and immediately works :/

skordilis said:
if the digitizer have problem then why it works the most of the time. when touchscreen stop response i push power button and open again with home key and immediately works :/
Click to expand...
Click to collapse
No idea just trying to think of things

PROBLEM SOLVED. is 100% hardware problem
the weird thing is why touchscreen works the most of the time.
thank you all guys

skordilis said:
but the warranty is affected. how i go to a samsung service.
Click to expand...
Click to collapse
You could contact Samsung directly and ask them if they have a Service Center near you. Or ask them to send you a free post baggy to send your device to them for repairs.