Hi all
I bought a new samsung S4 i9505 ---without guaranty---
2 days ago the device started restarting and the sound goes dead and there can't be anything to make the device produce any sound neither from the front speaker nor from the main speaker nor even the headphones !!
I did a hard reset and voila -or i thought so- the device finally worked fine completely , until after about an hour when it started freaking out and not responding and the sound went dead again , restarting the device only sent it to a boot loop !
Finally today i installed a complete system using ODIN and it worked fine again for only an hour and then it went to the boot loop
I plugged the phone to the charger and powered it on and it worked smoothly but with no sound at all again :X
So can any guy help me sort this problem out please
Thanks in advance
you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum
No , it is new just without warranty
ryanperez said:
you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum
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raoufn1984 said:
No , it is new just without warranty
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Click to collapse
Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.
Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
GDReaper said:
Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.
Click to expand...
Click to collapse
raoufn1984 said:
Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
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Click to collapse
When did you buy it actually buy it?
I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
GDReaper said:
When did you buy it actually buy it?
Click to expand...
Click to collapse
flash with odin using pit file
raoufn1984 said:
I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
Click to expand...
Click to collapse
I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.
LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
GDReaper said:
I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.
Click to expand...
Click to collapse
raoufn1984 said:
LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
Click to expand...
Click to collapse
Didn't see that info
Anyway. What I am trying to say is that maybe they knew about the phone having issues and that's why they offered only software warranty (A bit paranoic, I know)
once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?
The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
TheAwesomeBit said:
once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?
Click to expand...
Click to collapse
raoufn1984 said:
The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
Click to expand...
Click to collapse
So your bootloader doesnt say anything about knox? What version of android are you running?
KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
TheAwesomeBit said:
So your bootloader doesnt say anything about knox? What version of android are you running?
Click to expand...
Click to collapse
raoufn1984 said:
KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
Click to expand...
Click to collapse
did u try wiping and flashing a custom rom?
No , only using odin with original firmwares
TheAwesomeBit said:
did u try wiping and flashing a custom rom?
Click to expand...
Click to collapse
raoufn1984 said:
No , only using odin with original firmwares
Click to expand...
Click to collapse
try installing a custom rom. be sure to wipe and reset.
just tried a custom rom and had the same issue
TheAwesomeBit said:
try installing a custom rom. be sure to wipe and reset.
Click to expand...
Click to collapse
raoufn1984 said:
just tried a custom rom and had the same issue
Click to expand...
Click to collapse
oh, then i have no idea bro. visit a service centre, and dont explain them much, just ask them to check the speaker. make sure to go with a stock rom
Related
Hello everyone,
Down below you will see the attachments, it's from my phone Samsung Galaxy S4 GT-I9500. I still have problem with it... can't make any call... though the easiest solution that Samsung service told me is to change the board, but...paying 200 US.Dollars is not a happy moment I think...so, I just wanna make sure that there is no other solution for this problem... so please, give me some more info...
The phone is root now... on stock firmware, can connect to WiFi but can't make any call... will pop-up "Not registered on network" the Samsung technician told me that one of the shop that I sent my phone to repair must have erased the EFS from my phone. He said in that EFS there's a thing he call "CAL" which can make the phone can make call normally. I'm not sure what this "CAL" is and I don't know if there's anything can build new "CAL" for my phone...
I searched on my phone and found this "cal_data.bin" in folder data with RootExplorer... which I really don't know what it is... is it something relevant to the "CAL" the Samsung guy told me???...
If you know what this means please, share with me... Thank you so much for your interests. :good:
Best regards,
Angel S.
Have you tried a stock ROM? Or on what ROM are you on?
What I suggest (if everything else fails) is to install a stock ROM (maybe use Triangle Away to clear all signs of 'underground' installs), and send the phone for repair. I don't see why they ask you to pay, as the phone should be in warranty..
okty2k said:
Have you tried a stock ROM? Or on what ROM are you on?
What I suggest (if everything else fails) is to install a stock ROM (maybe use Triangle Away to clear all signs of 'underground' installs), and send the phone for repair. I don't see why they ask you to pay, as the phone should be in warranty..
Click to expand...
Click to collapse
Dude 9500 has no triangle away and his phone is rooted, so obviously he must pay because no warranty left
Sent from my iPotato
You are right, I did not knew 9500 has no working TA.
Anyway, as far as I know, if you download and install any official firmware, this will reset the binary counter. You can find your exact firmware on sammobile.com
okty2k said:
You are right, I did not knew 9500 has no working TA.
Anyway, as far as I know, if you download and install any official firmware, this will reset the binary counter. You can find your exact firmware on sammobile.com
Click to expand...
Click to collapse
Its reset the device status from custom the official, but sadly samsung has an binary counter reader to read the hidden partition that an end user can't read ~_~
Sent from my iPotato
end of story then...
Well, just like that... So, my phone is not in warranty... means I have to pay if there is really no solution...
Now... anyone has some idea to save my money??...
was just wondering... since G900I and G900F have the same specs would it work if i flash the G900I firmware onto a G900F handset? just asking because i live in australia and i have the european handset G900F
p2nv said:
was just wondering... since G900I and G900F have the same specs would it work if i flash the G900I firmware onto a G900F handset? just asking because i live in australia and i have the european handset G900F
Click to expand...
Click to collapse
I think you have to take the lead, bro. Try it and share us with your result as it seems to me noone has done this before.
babygau said:
I think you have to take the lead, bro. Try it and share us with your result as it seems to me noone has done this before.
Click to expand...
Click to collapse
im just a little worried if anything could go wrong. i mean i have backed up everything... EFS, nandroid backup etc.
So worst case scenario it just wont boot yeh? i can install a G900F stock rom back on through odin and everything will be ok?
You will never know mate. The worst case is your device will be bricked ? it all depends on your nerve mate. There are still chances you could restore your bricked phone to normal by using odin, make sure you have a back up of your stock rom
My advice is to use custom rom
babygau said:
You will never know mate. The worst case is your device will be bricked ? it all depends on your nerve mate. There are still chances you could restore your bricked phone to normal by using odin, make sure you have a back up of your stock rom
My advice is to use custom rom
Click to expand...
Click to collapse
I tried it tonight. wouldnt allow the installation. must detect a different variant through odin. I did restore my backup.
Sent from my SM-G900F using Tapatalk
p2nv said:
I tried it tonight. wouldnt allow the installation. must detect a different variant through odin. I did restore my backup.
Sent from my SM-G900F using Tapatalk
Click to expand...
Click to collapse
only thing that is pissing me off is that I think my handset got shipped with a faulty gps module and now that my knox counter is 1 my warranty is void. so basically everything on my phone works except for gps
Sent from my SM-G900F using Tapatalk
That sucks. I feel for you bro. But just to make sure it is defective. Flash the original region of your phone brand to test before jumping to that unfortunate conclusion
I live in australia and I bought a g900f which I believe is for uk or europe. For australia its g900i and I cannot install the firmware onto g900f. But when I installed gps toolbox it didn't even give me anything. I can understand its one thing to take a long time to get a lock but not seeing any satellites at all is another thing. Ive tried around 10 different gps.conf files designed for australia satellites
Sent from my SM-G900F using Tapatalk
p2nv said:
I live in australia and I bought a g900f which I believe is for uk or europe. For australia its g900i and I cannot install the firmware onto g900f. But when I installed gps toolbox it didn't even give me anything. I can understand its one thing to take a long time to get a lock but not seeing any satellites at all is another thing. Ive tried around 10 different gps.conf files designed for australia satellites
Sent from my SM-G900F using Tapatalk
Click to expand...
Click to collapse
Ok, you can do it.
I intended to test it myself first coz I wanted to flash G900F on my G900I in reverse.
Now it's impossible for me coz unfortunately I have been ended up with downloading corrupted firmware due to unreliable internet connection (5 times 2day so far)
If you're desparate to flash G900I, you MUST back up your current firmware PIT file. In case you fail to flash G900I firmware, that PIT file will be used along with your stock firmware to recover your phone to its pristine state.
To do it, please follow this guide , if you're using G900I 16Gb, you could download the PIT file from the OP immediately.
Hope it could help you, please let me know with your attempt. I'd like to help you out in case any thing goes wrong with your phone
babygau said:
Ok, you can do it.
I intended to test it myself first coz I wanted to flash G900F on my G900I in reverse.
Now it's impossible for me coz unfortunately I have been ended up with downloading corrupted firmware due to unreliable internet connection (5 times 2day so far)
If you're desparate to flash G900I, you MUST back up your current firmware PIT file. In case you fail to flash G900I firmware, that PIT file will be used along with your stock firmware to recover your phone to its pristine state.
To do it, please follow this guide , if you're using G900I 16Gb, you could download the PIT file from the OP immediately.
Hope it could help you, please let me know with your attempt. I'd like to help you out in case any thing goes wrong with your phone
Click to expand...
Click to collapse
ok, so here is the update. since installing G900I firmware failed through odin due to bootloader incompatibility i managed to install it through mobile odin. worked like a charm and even had the telstra bootanimation lol. wifi, bluetooth and everything seemed to be working fine. however my gps is still not working and the G900I seems to have the same gps.conf file as the euro version. i definately believe my gps module is either faulty or not connected to the board properly. is there any app that can tell if the gps module is even there or turned on as no one else is having this problem.
p2nv said:
ok, so here is the update. since installing G900I firmware failed through odin due to bootloader incompatibility i managed to install it through mobile odin. worked like a charm and even had the telstra bootanimation lol. wifi, bluetooth and everything seemed to be working fine. however my gps is still not working and the G900I seems to have the same gps.conf file as the euro version. i definately believe my gps module is either faulty or not connected to the board properly. is there any app that can tell if the gps module is even there or turned on as no one else is having this problem.
Click to expand...
Click to collapse
I'm glad you could pull it off
I think you should send your phone to your carrier customer service, they will sort out your gps issue
babygau said:
I'm glad you could pull it off
I think you should send your phone to your carrier customer service, they will sort out your gps issue
Click to expand...
Click to collapse
how? my knox counter is 0x1
i rang samsung service centre today and they said no because you have tripped knox. i even offered to pay for them to fix the gps module and they said no. i was like wtf?
p2nv said:
how? my knox counter is 0x1
i rang samsung service centre today and they said no because you have tripped knox. i even offered to pay for them to fix the gps module and they said no. i was like wtf?
Click to expand...
Click to collapse
Call them again, said you don't know anything but GPS is faulty
Try this link as well: http://cybersvc2.samsungcsportal.com/cyberservice/csc/account/login01.jsp?locale_id=au_nz
babygau said:
Call them again, said you don't know anything but GPS is faulty
Try this link as well: http://cybersvc2.samsungcsportal.com/cyberservice/csc/account/login01.jsp?locale_id=au_nz
Click to expand...
Click to collapse
they said i couldnt anyway because i bought phone from kogan. they said i have to go through kogan.
i can't remember if gps was working before i rooted phone. couldn't have been because everyone else running alliance rom said they havent got problems with gps so it must be a fault unit. im going to take it to a phone repair shop and see if they can fix the gps module.
Hey guys, I have a "little" problem . I was downgrading My Galaxy A5 (SM-A500FU) to 4.4.4 from 5.0.2 and somehow the result was hard bricked phone ? I have done a few downgrades before on the same phone with the same ODIN files and everything was fine, but now it wasn't, still searching the reason why. But that's not important now. Important is that my phone is in warranty. My phone wasn't rooted and Knox state was always 0x0 after every ODIN procedure. I always flashed with stock ROM from sammobile. About the warranty, my provider accepted the phone for repairing, but I'm confused will they fix it or return it as non-warranty-allowed actions like downgrading and ODIN manipulations. What do you think ? Thanks and sorry for my low english. :angel:
Please look in question answer for my thread about my repair, knox 1/0 no problem here, lol.
--SIGNATURE--
-CALIBAN666- said:
Please look in question answer for my thread about my repair, knox 1/0 no problem here, lol.
--SIGNATURE--
Click to expand...
Click to collapse
Dude let me tell you my experience... I had my phone taken in and it was clearly warranty void.. But i told them everything ,but not the part i was messing with kernels and recoverys, so they didnt check for the knox logs ... they just changed my mobo.. it was in warranty as well.. If you told them that you indeed downgraded then i guess there's a slight chance that they won't fix it.
Hope you don't have to pay for anything good luck
XperiaNoobie said:
Dude let me tell you my experience... I had my phone taken in and it was clearly warranty void.. But i told them everything ,but not the part i was messing with kernels and recoverys, so they didnt check for the knox logs ... they just changed my mobo.. it was in warranty as well.. If you told them that you indeed downgraded then i guess there's a slight chance that they won't fix it.
Hope you don't have to pay for anything good luck
Click to expand...
Click to collapse
No, I didn't. I told them only that I put my phone to charge and when I checked it after 15 min I only had black screen and no reaction at all whatever I do.
MrYoan said:
No, I didn't. I told them only that I put my phone to charge and when I checked it after 15 min I only had black screen and no reaction at all whatever I do.
Click to expand...
Click to collapse
Then i guess you are cool. Good Luck
Ok, the results: I got my phone back without any problems, as far as I know the whole motherboard is replaced. But I have another question: Can I remove this notification about this software update (which was the reason to reinstall my phone, it completely buged my phone, now I don't want to do the same mistake) ? It's very annoying. Pics:
1. http://i.imgur.com/2lHfu0p.png
2. http://i.imgur.com/d8ftSCZ.png
XperiaNoobie said:
Dude let me tell you my experience... I had my phone taken in and it was clearly warranty void.. But i told them everything ,but not the part i was messing with kernels and recoverys, so they didnt check for the knox logs ... they just changed my mobo.. it was in warranty as well.. If you told them that you indeed downgraded then i guess there's a slight chance that they won't fix it.
Hope you don't have to pay for anything good luck
Click to expand...
Click to collapse
I never told them what ive done before the camera was broken, i only reported the error and thats all, 8 days later my phone was back with new camera, all runs perfect, in germany you loose waranty only when its 100% sure that the software you have installed the reason is that your phone is broken. In 99% its not software related so it was no problem.
--SIGNATURE--
- Cell enters download mode .
- Odim not detect cell.
- Secure download: Enable.
SM-G530H XCU...... 4.4.4....
Wrong device or it's something custom. You need an unlocked bootloader for that
DamienMc said:
Wrong device or it's something custom. You need an unlocked bootloader for that
Click to expand...
Click to collapse
How?
KaioProHawk said:
How?
Click to expand...
Click to collapse
We need more information. What were you doing with your cellphone before this happened? Flashing something? If so, what?
Verify your phone is the model number you stated by removing the battery and checking the label.
Also make sure your pc drivers are good, that's one of the most common issues with Odin detection
u0aol said:
We need more information. What were you doing with your cellphone before this happened? Flashing something? If so, what?
Verify your phone is the model number you stated by removing the battery and checking the label.
Also make sure your pc drivers are good, that's one of the most common issues with Odin detection
Click to expand...
Click to collapse
I was flashing TWRP and it happened .... the model and SM- G530H / DS SSN -G530H / DSGSM / H
KaioProHawk said:
I was flashing TWRP and it happened .... the model and SM- G530H / DS SSN -G530H / DSGSM / H
Click to expand...
Click to collapse
Do you remember the steps you took to install it?
Something had to have gone really wrong for this to happen so I think maybe it's been flashed to the wrong place and has screwed something else up..
I doubt there's a way to repair this without the help of a qualified technician however
u0aol said:
Do you remember the steps you took to install it?
Something had to have gone really wrong for this to happen so I think maybe it's been flashed to the wrong place and has screwed something else up..
I doubt there's a way to repair this without the help of a qualified technician however
Click to expand...
Click to collapse
thanks for the help , but bought another phone
.......
u0aol said:
Do you remember the steps you took to install it?
Something had to have gone really wrong for this to happen so I think maybe it's been flashed to the wrong place and has screwed something else up..
I doubt there's a way to repair this without the help of a qualified technician however
Click to expand...
Click to collapse
thanks for the help , but bought another phone
.......
Hello world. So thing is... Knox is tripped.. No Samsung stuff is working.. As usual.. But once I've read something that said it can be fixed by changing the mainboard (or whatever it's called). Is that true? If so.. How?
What?
I've tripped Knox on so many Samsung Devices, it should work no problem if you don't flash files wrong on the device.
benjamen50 said:
What?
I've tripped Knox on so many Samsung Devices, it should work no problem if you don't flash files wrong on the device.
Click to expand...
Click to collapse
I know.. What I meant was Samsung pay, Samsung health, and these applications are not working. The phone is okay, working like a charm, but I'm curious if changing the mainboard will fix knox or not.
Well yeah, if you obtain a logic board that hasn't had a custom binary (kernel / root / custom rom) flashed to it.
benjamen50 said:
Well yeah, if you obtain a logic board that hasn't had a custom binary (kernel / root / custom rom) flashed to it.
Click to expand...
Click to collapse
Alright. My phone is still "under warranty" but I don't know if they can fix it or not. Last time the company I bought a phone did repair it, even after the phone was rooted. But I don't know how Samsung does its stuff.. Should I try at them before or change it myself?
GalaxyRSR said:
Alright. My phone is still "under warranty" but I don't know if they can fix it or not. Last time the company I bought a phone did repair it, even after the phone was rooted. But I don't know how Samsung does its stuff.. Should I try at them before or change it myself?
Click to expand...
Click to collapse
They will most likely charge you an out of warranty replacement, though replacement logic boards aren't that expensive in my opinion.
benjamen50 said:
They will most likely charge you an out of warranty replacement, though replacement logic boards aren't that expensive in my opinion.
Click to expand...
Click to collapse
Well.. I'll try.. If that doesn't work well.. I don't know..?