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18/12/13
Hello all, there are some people pm me with problem of fake imei or not registered on network. I'd like to tell you who have these problems try to search through the site first. If there is no way you can do to retrieve your original imei back then please, pm me your email address or else I won't answer your message. I must look after my daughter full time now so please be patience if I reply your mail late. Thank you
Angel S.
Wait a minute!!!
Hello all,
Down below you will see the original thread of this topic and the help from many people who are very kind to me. Anyway, I just wanted to update that I found a way to get my original IMEI back now. But... still can't make any call...
So, for everyone who has the problem of "Error mount efs" just wait a minute before try to do anything with your phone... I have posted the new thread about the problem of my phone but seems like people like to come and post in this thread more...
First Issue!!!!! for people who have efs corrupt...
Your problem started at the same point as mine... If you need me to help please, kindly explain all the details to me to my private message box... and please leave your e-mail so, I can mail you back in case I don't have time to come and answer you here... Normally when your efs corrupt, your phone can't boot up normally. You will stuck on Bootloop... which is softbrick... so, don't panic... be calm... everything's gonna be fine... I was panic at that time and ended up that... there must be some mistake been made to my phone when I sent it to repair... So I suggest you who have this efs corrupt problem to take a deep breath and search through internet a lot... learn more about your phone first before you do anything...
Second Issue!!!!! for people who have imei changed...
For the phone that has problem about imei changed only...(no error mount efs) I strongly suggest you to... restore your efs backup first... If you don't have efs backup... Then I suggest you to go back to the last firmware you are on... if that's not help... let's try the stock firmware of your phone... If the single file is not enough let's do it separately with PDA, MODEM and CSC...
I have learned new thing about the Samsung firmware that... they are not prefect... many firmware of Samsung can harm your efs folder and make your imei change... even though your phone never been root, never been on custom firmware, never installed infected apps, doesn't mean you will never ever have this imei problem... Again...people, be clam... everything's gonna be fine... There are tools and methods that can fix your situation... but as I said...you must know your phone first before you do anything...
BEWARE!!!!!
I must tell you the truth that I'm not an expert... I'm just the girl who has the problem with my very first Samsung phone, and I'm trying real hard to find a way out from this situation... with help from good friends of mine all around the world... They all are so kind and so helpful to me so, my phone can boot up normally again but...not completely fix yet!!! My problem is harder, tougher... and more difficult to fix... there's a tool that may fix my phone's problem now...but I just wanna try to do something else first to see what exactly is the problem of my phone... so I can give you all the details about it later, clear and true. Including the solution of these problem also...
Down below is the beginning of my problem...
Original thread:
Hello everyone,
My name is Angel from Thailand, I have problem with my S4 GT-I9500 two weeks ago about "error mount efs" anyway, after a week of searching for solution I've finally made my phone boot up normally.
But the IMEI is a fake one "004999010640000" I'm trying to find a solution for this problem but so, far...going nowhere... tried many methods from this site and many other sites but still can't fix it... the phone right now can connect to wi-fi, I can use social app and connect internet as usual but can't call out or accept call...
The phone is on latest stock firmware I9500XXUBMEA root already... I try to look in the files from efs folder, open nv_data.bin in Hex Editor but can't see IMEI anywhere... I'm not sure if it's the right place to look for or not but after search through internet for week I found some picture of nv_data.bin in Hex Editor, it's from the good phone with good IMEI, I can see that in text field it has IMEI there...but mine is not!!!
Then I found article about EEPROM, that it contains the real IMEI permanently. So, I'm trying to find a way to read or pull out that file from EEPROM but...there's none can answer this...
So, I'm back to search for IMEI repair service, but no one can guarantee that it supports model GT-I9500...
So, I'd like to ask...if anyone has idea of how to fix this IMEI problem?? I'm so exhausted now... I just bought this phone for only one month...now it can't make any call... I really need help for this issue... so, please...if anyone has idea for a way out, please point me direction...(not SAMSUNG Service...my phone is not in service...) Thank you so much for your time...
Angel S.
666.NightAngel said:
Hello everyone,
My name is Angel from Thailand, I have problem with my S4 GT-I9500 two weeks ago about "error mount efs" anyway, after a week of searching for solution I've finally made my phone boot up normally.
But the IMEI is a fake one "004999010640000" I'm trying to find a solution for this problem but so, far...going nowhere... tried many methods from this site and many other sites but still can't fix it... the phone right now can connect to wi-fi, I can use social app and connect internet as usual but can't call out or accept call...
The phone is on latest stock firmware I9500XXUBMEA root already... I try to look in the files from efs folder, open nv_data.bin in Hex Editor but can't see IMEI anywhere... I'm not sure if it's the right place to look for or not but after search through internet for week I found some picture of nv_data.bin in Hex Editor, it's from the good phone with good IMEI, I can see that in text field it has IMEI there...but mine is not!!!
Then I found article about EEPROM, that it contains the real IMEI permanently. So, I'm trying to find a way to read or pull out that file from EEPROM but...there's none can answer this...
So, I'm back to search for IMEI repair service, but no one can guarantee that it supports model GT-I9500... I want to buy box or dongle to fix it but since no one can tell for sure if it supports GT-I9500 then it's a waste of money...
So, I'd like to ask...if anyone has idea of how to fix this IMEI problem?? I'm so exhausted now... I just bought this phone for only one month...now it can't make any call... I really need help for this issue... so, please...if anyone has idea for a way out, please point me direction...(not SAMSUNG Service...my phone is not in service...) Thank you so much for your time...
Angel S.
Click to expand...
Click to collapse
Hi,
Please, use GalaxSim Unlock to export your EFS and send it to me. Depending on how it's been damaged/lost, I might be able to help recovering your GT-i9500 imei.
Here it is....
spocky12 said:
Hi,
Please, use GalaxSim Unlock to export your EFS and send it to me. Depending on how it's been damaged/lost, I might be able to help recovering your GT-i9500 imei.
Click to expand...
Click to collapse
Hello,
First of all... Thank you... and I should tell you that I've ever delete the efs folder before...because I found the thread on this site about how to recover the real IMEI so I follow the instruction...but it's not work... The IMEI still be the fake one...
So, here's the efs...
666.NightAngel said:
Hello everyone,
My name is Angel from Thailand, I have problem with my S4 GT-I9500 two weeks ago about "error mount efs" anyway, after a week of searching for solution I've finally made my phone boot up normally.
But the IMEI is a fake one "004999010640000" I'm trying to find a solution for this problem but so, far...going nowhere... tried many methods from this site and many other sites but still can't fix it... the phone right now can connect to wi-fi, I can use social app and connect internet as usual but can't call out or accept call...
The phone is on latest stock firmware I9500XXUBMEA root already... I try to look in the files from efs folder, open nv_data.bin in Hex Editor but can't see IMEI anywhere... I'm not sure if it's the right place to look for or not but after search through internet for week I found some picture of nv_data.bin in Hex Editor, it's from the good phone with good IMEI, I can see that in text field it has IMEI there...but mine is not!!!
Then I found article about EEPROM, that it contains the real IMEI permanently. So, I'm trying to find a way to read or pull out that file from EEPROM but...there's none can answer this...
So, I'm back to search for IMEI repair service, but no one can guarantee that it supports model GT-I9500... I want to buy box or dongle to fix it but since no one can tell for sure if it supports GT-I9500 then it's a waste of money...
So, I'd like to ask...if anyone has idea of how to fix this IMEI problem?? I'm so exhausted now... I just bought this phone for only one month...now it can't make any call... I really need help for this issue... so, please...if anyone has idea for a way out, please point me direction...(not SAMSUNG Service...my phone is not in service...) Thank you so much for your time...
Angel S.
Click to expand...
Click to collapse
Buy an Octopus box www.octopusbox.com
They support the i9500
They're $78 and fixing your IMEI is as simple as plugging in your phone and clicking a few buttons!
Read it already...
Obagleyfreer said:
Buy an Octopus box
They support the i9500
They're $78 and fixing your IMEI is as simple as plugging in your phone and clicking a few buttons!
Click to expand...
Click to collapse
Hello there,
Well, I've read about the Octopus Box already... it can read/write efs but no support for repair IMEI yet... No box & dongle can repair IMEI for model GT-I9500 as far as I know... but if there's one that confirm it can repair my phone's IMEI please, let me know...
Thank you so much for your help... :good:
Angel S.
666.NightAngel said:
Hello there,
Well, I've read about the Octopus Box already... it can read/write efs but no support for repair IMEI yet... No box & dongle can repair IMEI for model GT-I9500 as far as I know... but if there's one that confirm it can repair my phone's IMEI please, let me know...
Thank you so much for your help... :good:
Angel S.
Click to expand...
Click to collapse
Soorry I cant help you out..but just wanted to know how you lost Your IMEI No. so just to make sure i dont do the Same..
Once upon a time... lol.....
manu44 said:
Soorry I cant help you out..but just wanted to know how you lost Your IMEI No. so just to make sure i dont do the Same..
Click to expand...
Click to collapse
Hello,
Well, very easy..lol... I never use custom rom before..so my S4 always be on stock rom.. Last update that I did I updated through Kies.. all was well.. my phone is root..and I decided to find out which app will suits me best so I did install and uninstall many apps and usually after uninstall I'll do wipe cahe and dalvik.. so I did the same as I did everytime.. the last app that I used was swapper2.. but I don't think it's the app that make my phone down..or maybe it is..I'm not sure.. all I did is I'm about to uninstall the app swapper2..but since I did re-partition my extSdCard..and use it as swap for ram I think I should unmount the extSD. first.. then reboot the phone and will come back to uninstall the app.. and that's when it happened..I didn't make any back up...the last one that I had I just delete it earlier of that day...but well, since the normal backup can't backup the efs folder...I'm still wonder what's the difference it could be...
After I unmount the extSD. from swapper2 I reboot the phone..then it stuck on Samsung logo..and go nowhere since then.. I used the swapper2 for 2 days already and the phone was fine.. so, I'm not sure if it's the app or me did something wrong.. after that the S4 stuck and can't boot up normally...
A week passed...after visit the shop that I bought the phone from and another shop..there's no one there can make my phone boot up...then they said..maybe something inside broke down..need to change..when I asked "Oh...what is broke down?" none can't tell...so, I decided to get my phone back from them..and started searching on internet.. many people have problem with efs corrupted.. then I found the article on a web call DroidView... the guy there.. Mr.Rakesh helped me out... actually on this site has threads about the code to mount efs also.. but that time my phone can't boot...there's no way to install Terminal Emulator app from Google Play...
At last...the hero appeared...^_^ The tool that I used to enter the code that Mr.Rakesh gave me was the Terminal Emulator...which I used it through the Aroma File Manager that I opened in recovery mode of PhilZ Touch Recovery... so, must give PhilZ and his friends the full credit for that...without his recovery...I can do nothing... I tried to connect my phone through adb shell but it said the status of device is off all the time...there's no way that can use any code to force the efs to mount without the PhilZ tool...
After that... the phone works just fine... except...the IMEI is lost...(well..not lost..it's the fake one...some say it's a default IMEI that your phone will use if the efs files corrput and the system can't find your IMEI data...) so I can't make any call... when I check the details of the phone it shows the firmware..it shows the baseband..it shows the kernel...it shows everything the phone must show you except the IMEI. !!! when I check the files in efs folder...the serial data there also be all zero... now I'm stuck with this phone for two weeks... eat less...sleep less... and still can't find a way to fix the IMEI... I search on many sites...some forum have members that have IMEI problem like mine also.. some decided to sent it back to Samsung Service...but even the Samsung Service can't fix the problem... they changed the motherboard instead!!! my phone is not in service...it's a phone from outside country...the csc code shows XME, means it's the phone for sell in Malaysia... so...what I can do now is keep on searching for solution... I'm not intend to give up til I find one... I never fix the phone before...in fact...I have no idea about the android phone... but if I can fix one problem of it...then I may fix another problem too... with all the help from many people who share their good details in those articles and threads...(God bless them all...)
So, that's my story... I hope nothing will happen to your phone... It's such a heartache for me...coz this phone is a gift from my boyfriend... he works so hard to bought it for me..just because of my curiosity...I broke my gift in less than a month!!! (stupid me!!!)
At last... just so you know...again... there's no one...and nothing...as far as I know by now that can fix the IMEI problem of the model GT-I9500 of Galaxy S4. I'm so curious again...that who's gonna be the first... but not me...for sure...the Hex Editor made me sick already...since yesterday...like my eyeballs gonna pop out from my head...lol... ^_^
Very long story huh?... just wanna make sure no one made mistake like me again... so, please after make full back up of your system and datas... just hit the button to backup the efs too!!!
Angel S.
แวะมาให้กำลังใจ :good:
Holy **** .. Thanxs for writing such a detailed Overview if the Issue.
Well i hope your phone works fine.. I can understand how u feel when the phone is faulty and you cant do anything to fix the same
I had read about EFS backup and restore in the SGS3 forum.. Maybe You can Give a Try there.. Create a Post there maybe they are able to help you out. As SGS4 has less devs here then SGS3 forum.
All the Best
666.NightAngel said:
Hello there,
Well, I've read about the Octopus Box already... it can read/write efs but no support for repair IMEI yet... No box & dongle can repair IMEI for model GT-I9500 as far as I know... but if there's one that confirm it can repair my phone's IMEI please, let me know...
Thank you so much for your help... :good:
Angel S.
Click to expand...
Click to collapse
i dont know if this will help, take a look here http://forum.xda-developers.com/showthread.php?t=1264021
Did you try a factory reset and reflash of the original firmware?
Verstuurd van mijn GT-P5100 met Tapatalk
eejee said:
Did you try a factory reset and reflash of the original firmware?
Verstuurd van mijn GT-P5100 met Tapatalk
Click to expand...
Click to collapse
Won't help.
Sent from my GT-I9505 using xda app-developers app
Your IMEI is listed on your original box as well as on the back of your phone under the battery. If you were able to enter a fake IMEI, could you not just enter your IMEI that's printed on the back of your phone?
Thank you...
mr.beery said:
แวะมาให้กำลังใจ :good:
Click to expand...
Click to collapse
จ้ะ... ขอบคุณค่ะ.. ^_^
Searched everywhere...
manu44 said:
Holy **** .. Thanxs for writing such a detailed Overview if the Issue.
Well i hope your phone works fine.. I can understand how u feel when the phone is faulty and you cant do anything to fix the same
I had read about EFS backup and restore in the SGS3 forum.. Maybe You can Give a Try there.. Create a Post there maybe they are able to help you out. As SGS4 has less devs here then SGS3 forum.
All the Best
Click to expand...
Click to collapse
Well...I've read lots of articles and threads...in many websites and forums...no matter what kind of phone or model...I need information...lots of information... I know that the SG4 is quite new...so it's gonna take some time for us all to get to know it and find a way out to solve the phone's problem... I still believe that at last...someone's gonna figure it out... when it is "WE" who created it then it must be "WE" who can fixing it now...don't "WE"?...lol... anyway...thank you so much... I'll keep looking...
Did it already...
samersh72 said:
i dont know if this will help, take a look here http://forum.xda-developers.com/showthread.php?t=1264021
Click to expand...
Click to collapse
Hello,
Thank you for the link... it's one of the way I've tried since the first day that my phone lost IMEI... but didn't work for me... actually.. I did erase the efs many times..hoping that when the phone reboot it can remember who it is at last...but no luck... but thanks anyway...it's good to know that there always be someone who care and wanna help...makes me feel better... ^_^
Angel S.
Also did that too...
eejee said:
Did you try a factory reset and reflash of the original firmware?
Verstuurd van mijn GT-P5100 met Tapatalk
Click to expand...
Click to collapse
Hello,
Well..just like the next topic said... it didn't help... I did fatory reset..wipe cahe..wipe dalvik...flash rom again...and again...and again... not work... but thank you...
Angel S.
I didn't do that...
bill1clinton said:
Your IMEI is listed on your original box as well as on the back of your phone under the battery. If you were able to enter a fake IMEI, could you not just enter your IMEI that's printed on the back of your phone?
Click to expand...
Click to collapse
Hello,
errr... well, I didn't put in that fake IMEI to my phone...it bacame like that after I forced the efs to mount...to make the phone boot up normally... trust me...if I know how to enter those IMEI into my phone then you will definitely not see my thread asking for help here...
Thanks anyway... I'll try to figure out how to enter my original IMEI back into my phone...
666.NightAngel said:
Hello,
errr... well, I didn't put in that fake IMEI to my phone...it bacame like that after I forced the efs to mount...to make the phone boot up normally... trust me...if I know how to enter those IMEI into my phone then you will definitely not see my thread asking for help here...
Thanks anyway... I'll try to figure out how to enter my original IMEI back into my phone...
Click to expand...
Click to collapse
Well,You said that ur BF gifted u and this phone is from a different Country So why not send it Back to Ur BF and Ask him to Give to Samsung Center and get it covered under warranty?
Basically,send the Phone back from whichever country it was bought from and get the Board replaced under warranty?
mmm...
manu44 said:
Well,You said that ur BF gifted u and this phone is from a different Country So why not send it Back to Ur BF and Ask him to Give to Samsung Center and get it covered under warranty?
Basically,send the Phone back from whichever country it was bought from and get the Board replaced under warranty?
Click to expand...
Click to collapse
Well,, let me explain it to you like this my friend... In Thailand..we have 3 major kinds of mobile market...1. we buy the original real phone from the authorized seller.. just like from the Samsung mobile shop or the provider of your baseband...(mine is DTAC) 2. we buy the original real phone that been imported from another country...which sell through the small mobile shops that you can see all over the country...there are many of them... 3. we buy copy phone from any mobile shop that sell copy phone...
Now... the 1.group...you'll get warranty from the shop you bought the phone from...software&hardware...for a year at least... but as you know that..if the service know you root the phone..flash custom firmware..or drop it real hard..or accidentally make it wet...the service will not fix it for you...if you want them to fix...you have to pay...
2.group...you'll get warranty from the shop where you bought the phone from...mostly...they'll support you with software for a year...maybe less... in my case...they gave me support for software 1 year...problem is...when I asked for help...they can't help me...and they try to make it easier for them by told me that there's some hardware in my phone broke...if I want to use my phone again...I need to pay for the hardware and the mechanic man who fix it... so, I decided not to accept that choice unless I really have no choice left...
3.group...usually you'll get nothing... but some shop will give you support for software also... as you know that the copy phone is much more cheaper...but...break down so easy also...
My phone was bought in Thailand...from a shop that import the phone from outside the country...the price of this kind if phone is cheaper than the one in Samsung shop... but it's the original one too... only you won't get the service from Samsung...that's all...
So, I guess I can't send it back to its birthplace... coz the shop that bought the phone from won't send it for me...
That's why I'm here...
Hi,
So I have this very much annoying problem which I have made a thread about it before and it's that I have always to choose either to use Touchwiz Home or Touchwiz easy home or knox, and even though I always choose Touchwiz home and make sure to check ALWAYS, it will come back asking me the same question when I hit home button.
The only solution to this problem was to reset the phone which helps, but the problem will appear again after few days or weeks.
I called Samsung Support and I spoke to a very nice person and I was told that the cause of this problem has to do with the kernel and some corrupted files there.
He said, my only solution is to change the motherboard, because if they put a new software, the problem will come back and the cost of the motherboard is 90% of the device value and since my phone was rooted before, I will have to pay the full price.
I told the guy that in status it shows now original and not custom, is there is a way that they can find out that my phone was once rooted before? He said yes, they will find it out because there is something that will show them history of the phone, something like that.
My question is, how can I clean up those files, how can I trick Samsung into thinking that my phone was never rooted before.
Thanks a lot guys in advance
clouds73 said:
Hi,
So I have this very much annoying problem which I have made a thread about it before and it's that I have always to choose either to use Touchwiz Home or Touchwiz easy home or knox, and even though I always choose Touchwiz home and make sure to check ALWAYS, it will come back asking me the same question when I hit home button.
The only solution to this problem was to reset the phone which helps, but the problem will appear again after few days or weeks.
I called Samsung Support and I spoke to a very nice person and I was told that the cause of this problem has to do with the kernel and some corrupted files there.
He said, my only solution is to change the motherboard, because if they put a new software, the problem will come back and the cost of the motherboard is 90% of the device value and since my phone was rooted before, I will have to pay the full price.
I told the guy that in status it shows now original and not custom, is there is a way that they can find out that my phone was once rooted before? He said yes, they will find it out because there is something that will show them history of the phone, something like that.
My question is, how can I clean up those files, how can I trick Samsung into thinking that my phone was never rooted before.
Thanks a lot guys in advance
Click to expand...
Click to collapse
just clear ur binary using triangle away(by chainfire)
if u have Knox,well,bad luck,there is not a way yet to reset it..
To check Knox,go to download mode,there should be something like Knox warranty there...
Or,if u ever installed samsung's 4.3 update u will have Knox..
if u have Knox and its tripped,install a custom rom and enjoy.
btw,be confident in front of Samsung care executives,they will most likely try to convince that u did mess up and u will have to pay.they did this to me,but at end they had to take my phone under full warranty...
Sent from my GT-I9500
anu.cool said:
just clear ur binary using triangle away(by chainfire)
if u have Knox,well,bad luck,there is not a way yet to reset it..
To check Knox,go to download mode,there should be something like Knox warranty there...
Or,if u ever installed samsung's 4.3 update u will have Knox..
if u have Knox and its tripped,install a custom rom and enjoy.
btw,be confident in front of Samsung care executives,they will most likely try to convince that u did mess up and u will have to pay.they did this to me,but at end they had to take my phone under full warranty...
Sent from my GT-I9500
Click to expand...
Click to collapse
Thanks man.
Actually just few minutes ago, I found a thread about Triangle away and I did reset that counter. It shows now original.
I'm heading to Samsung services and see what crap they will pull on me now!! hehe
cheers
It all depends if the technician cares or not.In other threads, they say that Samsung use a special cable to reset knox.
theunderling said:
It all depends if the technician cares or not.In other threads, they say that Samsung use a special cable to reset knox.
Click to expand...
Click to collapse
Talking about knox, I really don't know if it's official or not!!
Can you tell from the photo attached?
Knox warranty void: 0x1
So it is tripped and the warranty is void
Gesendet von meinem GT-I9505 mit Tapatalk
clouds73 said:
Talking about knox, I really don't know if it's official or not!!
Can you tell from the photo attached?
Click to expand...
Click to collapse
You already void your warranty .... It shows Knox warranty Void 0x1 and you might end up paying them for repair. But if your country is part of EU .. then no need to worry about Knox crap.
It all comes down to Samsung warranty policy and your countrys consumer laws; and if Samsung cares about it.
Youll soon find out lol.
how about if I downgrade to 4.2.2? There was no knox back then.
Is it possible?
A downgrade is not possible afaik
Gesendet von meinem GT-I9505 mit Tapatalk
hi there.
first of all couple weeks ago my phone went into a boot loop. went to phone shop and the guy fobbed me off because i didnt have insurance. so i went online to look for some help. discovered odin and used bootloader to get it out of loop. which wiped my imei number! now phone is useless, i have stalked forums and net for a while trying to get over this flashing new firm ware on my phone and trying to root it etc, but to be honest i try to follow guides but never seems to happen with me as something in the process is missing or not happening for me even with flashing the counter so i could send it to samsung( discovered i voided warranty not long after trying to DIY fix) wish i never botherd and stood my ground in phones 4 u to get them to send it away in first place!
i have gave up on me trying to do this as i dont think i have the know how to do this properly and i was wondering if theres anyone with the right knowhow here that i could send my phone to for recover the imei number so i can use it or atleast get it back to warranty worthiness as i desperately just want it working now
more than happy to cover the beer token fee ofcourse!
forgot to add i am uk based (cumbria at the moment tho i am from glasgow)
phone is a samsung s3 gt i9300
This is better suited for the Q/A section.
Uh, if your IMEI's gone then I don't think there's anything you can do to fix it... IMEI's are personal, not universal and if it's gone and you have no backup, well..... then you're SOL I'm afraid..
ahhh ok if an admin could move it to the right thread then sorry?
what does SOL mean? am sure i seen a thread where someone could change it tho?
as i said i dont know and i wish i never attempted this now.
turbonuts said:
ahhh ok if an admin could move it to the right thread then sorry?
what does SOL mean? am sure i seen a thread where someone could change it tho?
as i said i dont know and i wish i never attempted this now.
Click to expand...
Click to collapse
SOL = Sh*t Out of Luck
Yeah just report it and a mod will move it buddy :good:
turbonuts said:
hi there.
first of all couple weeks ago my phone went into a boot loop. went to phone shop and the guy fobbed me off because i didnt have insurance. so i went online to look for some help. discovered odin and used bootloader to get it out of loop. which wiped my imei number! now phone is useless, i have stalked forums and net for a while trying to get over this flashing new firm ware on my phone and trying to root it etc, but to be honest i try to follow guides but never seems to happen with me as something in the process is missing or not happening for me even with flashing the counter so i could send it to samsung( discovered i voided warranty not long after trying to DIY fix) wish i never botherd and stood my ground in phones 4 u to get them to send it away in first place!
i have gave up on me trying to do this as i dont think i have the know how to do this properly and i was wondering if theres anyone with the right knowhow here that i could send my phone to for recover the imei number so i can use it or atleast get it back to warranty worthiness as i desperately just want it working now
more than happy to cover the beer token fee ofcourse!
forgot to add i am uk based (cumbria at the moment tho i am from glasgow)
phone is a samsung s3 gt i9300
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Which version of Android were you on when bootloop occurred and which version did you flash which led to corrupted IMEI?
What IMEI do you see now?
i have no idea mate i got the phone on contract from phones 4 u (orange) 13 months ago and i am not sure what i bootloaded it with but then flashed it with the orange firm ware from sammoblie imei number was a generic iirc one cant remember what it was but i gave it to someone local to try sort the other day and now it is 355829058952634/01 when i type *#06# but on back it should be 355829/05/895263/4 as on the back. it still comes up with the screen on front with lots of yellow text(details)
Load the correct firmware with Kies. Sometimes when you load the incorrect firmware, the IMEI goes missing. It happened to me once too. Kies can revive the IMEI if it was an incorrect firmware flash.
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You want to find out the firmware version that was recently flashed and your phone model number which is indicated underneath the battery.
This is really ridiculous that counter boy refused to have the phone back. Though you may get solution to your phone. But you should have gone to the consumer forum for such kind of thing or share this thing on social media sites as well as the issue get highlighted and this won't happen to someone else as well.
Hi all
I bought a new samsung S4 i9505 ---without guaranty---
2 days ago the device started restarting and the sound goes dead and there can't be anything to make the device produce any sound neither from the front speaker nor from the main speaker nor even the headphones !!
I did a hard reset and voila -or i thought so- the device finally worked fine completely , until after about an hour when it started freaking out and not responding and the sound went dead again , restarting the device only sent it to a boot loop !
Finally today i installed a complete system using ODIN and it worked fine again for only an hour and then it went to the boot loop
I plugged the phone to the charger and powered it on and it worked smoothly but with no sound at all again :X
So can any guy help me sort this problem out please
Thanks in advance
you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum
No , it is new just without warranty
ryanperez said:
you mean you bought a used samsung s4 with no warranty? and this is a wrong thread. it should be moved to q&a forum
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raoufn1984 said:
No , it is new just without warranty
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Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.
Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
GDReaper said:
Stores usually offer warranty.
So there's something odd at the middle.
Maybe you bought it from some dealer on the street..and those usually never sell you anything good.
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raoufn1984 said:
Well the store did give me a warranty but only for software issues , and he said this must be a hardware issue.
So is this true ?
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When did you buy it actually buy it?
I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
GDReaper said:
When did you buy it actually buy it?
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flash with odin using pit file
raoufn1984 said:
I am in turkey , and i bought it from a small mobile shop
Anyway , is there a way to fix it ?
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I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.
LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
GDReaper said:
I asked WHEN, not WHERE.
When is time related. Where is location related.
Also, warranties usually are all-rounders. Meaning they offer service to software and hardware related issues.
So why did they offer only software?
Anyway. If it is hardware related then there is nothing you can do, except to change the parts.
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raoufn1984 said:
LOL
My bad , i read it like where , and was like what difference does it make where i got it , my mistake
anyway as i said it is not a big firm or anything like that is just a small shop only providing software warranties
and as i said in the first post i got it about a month ago
i will try flashing with pit file
thanks for the advice
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Didn't see that info
Anyway. What I am trying to say is that maybe they knew about the phone having issues and that's why they offered only software warranty (A bit paranoic, I know)
once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?
The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
TheAwesomeBit said:
once the phone boots up try dialing *#0*# and let us know how that goes. This MAY be a kernel issue. happens when they probably have given you an S4 with a different model number, with a different firmware flashed. (sometimes i9505 vs. i9515 due to different chips) What is the model number shown in the download mode? i9505? And Knox Status?
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raoufn1984 said:
The service tests all OK except both speaker tests
The download mode shows i9505
i don't know what this Knox is
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So your bootloader doesnt say anything about knox? What version of android are you running?
KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
TheAwesomeBit said:
So your bootloader doesnt say anything about knox? What version of android are you running?
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raoufn1984 said:
KNOX cernerl lock : 0x0
KNOX warranty void: 0x1
i was on latest jellybean , tried flashing it with odin and the problem didn't go away
tried lollipop and it is just the same
when i turn the phone on it gives the booting sound hangs about a min or tow boots up , sometimes doesn't even complete booting, sometimes the sound stays functional for a few mins then stops sometimes it instantly after the boot stops
could it be some minor issue like battery malfunction maybe ?
or is it a big issue ?
i don't want to take it to samsung and pay the fix if i can fix it my self because i am not good at turkish and they speak so little english that i will not be able to make them understand the problem
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did u try wiping and flashing a custom rom?
No , only using odin with original firmwares
TheAwesomeBit said:
did u try wiping and flashing a custom rom?
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raoufn1984 said:
No , only using odin with original firmwares
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try installing a custom rom. be sure to wipe and reset.
just tried a custom rom and had the same issue
TheAwesomeBit said:
try installing a custom rom. be sure to wipe and reset.
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raoufn1984 said:
just tried a custom rom and had the same issue
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oh, then i have no idea bro. visit a service centre, and dont explain them much, just ask them to check the speaker. make sure to go with a stock rom
Hey guys, I have a "little" problem . I was downgrading My Galaxy A5 (SM-A500FU) to 4.4.4 from 5.0.2 and somehow the result was hard bricked phone ? I have done a few downgrades before on the same phone with the same ODIN files and everything was fine, but now it wasn't, still searching the reason why. But that's not important now. Important is that my phone is in warranty. My phone wasn't rooted and Knox state was always 0x0 after every ODIN procedure. I always flashed with stock ROM from sammobile. About the warranty, my provider accepted the phone for repairing, but I'm confused will they fix it or return it as non-warranty-allowed actions like downgrading and ODIN manipulations. What do you think ? Thanks and sorry for my low english. :angel:
Please look in question answer for my thread about my repair, knox 1/0 no problem here, lol.
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-CALIBAN666- said:
Please look in question answer for my thread about my repair, knox 1/0 no problem here, lol.
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Dude let me tell you my experience... I had my phone taken in and it was clearly warranty void.. But i told them everything ,but not the part i was messing with kernels and recoverys, so they didnt check for the knox logs ... they just changed my mobo.. it was in warranty as well.. If you told them that you indeed downgraded then i guess there's a slight chance that they won't fix it.
Hope you don't have to pay for anything good luck
XperiaNoobie said:
Dude let me tell you my experience... I had my phone taken in and it was clearly warranty void.. But i told them everything ,but not the part i was messing with kernels and recoverys, so they didnt check for the knox logs ... they just changed my mobo.. it was in warranty as well.. If you told them that you indeed downgraded then i guess there's a slight chance that they won't fix it.
Hope you don't have to pay for anything good luck
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No, I didn't. I told them only that I put my phone to charge and when I checked it after 15 min I only had black screen and no reaction at all whatever I do.
MrYoan said:
No, I didn't. I told them only that I put my phone to charge and when I checked it after 15 min I only had black screen and no reaction at all whatever I do.
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Then i guess you are cool. Good Luck
Ok, the results: I got my phone back without any problems, as far as I know the whole motherboard is replaced. But I have another question: Can I remove this notification about this software update (which was the reason to reinstall my phone, it completely buged my phone, now I don't want to do the same mistake) ? It's very annoying. Pics:
1. http://i.imgur.com/2lHfu0p.png
2. http://i.imgur.com/d8ftSCZ.png
XperiaNoobie said:
Dude let me tell you my experience... I had my phone taken in and it was clearly warranty void.. But i told them everything ,but not the part i was messing with kernels and recoverys, so they didnt check for the knox logs ... they just changed my mobo.. it was in warranty as well.. If you told them that you indeed downgraded then i guess there's a slight chance that they won't fix it.
Hope you don't have to pay for anything good luck
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I never told them what ive done before the camera was broken, i only reported the error and thats all, 8 days later my phone was back with new camera, all runs perfect, in germany you loose waranty only when its 100% sure that the software you have installed the reason is that your phone is broken. In 99% its not software related so it was no problem.
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