n910g touch doesnt work but s pen works fine - Galaxy Note 4 Q&A, Help & Troubleshooting

N910 g touch is not working but working fine with spen. What to do ??

Funny Sykes said:
N910 g touch is not working but working fine with spen. What to do ??
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Somebody please help. This might be some kernel and recovery issue right?> I hope it is. What needs to be done in this case? I'm a noob and trying to learn this stuff. Please help!!

Funny Sykes said:
Somebody please help. This might be some kernel and recovery issue right?> I hope it is. What needs to be done in this case? I'm a noob and trying to learn this stuff. Please help!!
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Click to collapse
my SM-N910U (TGY) Note 4 was also has this problem, i did hard reset, soft reset, update firmware but still unsolved. it is very disappointing.. i'm also hoping to see a solution for this

I had that problem with my note 3 some time ago.. Was hardware issue.
Skickat från min SM-N910F via Tapatalk

*#2663# TSP FW update (General)

Related

note 4 screen problem

Hi guys, wife got her note 4 today, worked fine, just updated to 5.01 and now the touch screen only works with s pen not finger, tried factory reset and not helped, any help would be much appreciated.
Anybody, really need help on this guys.
legend_of_chaos said:
Anybody, really need help on this guys.
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Eww, I'm sorry, I don't have any thoughts for that issue... I've not come across this before, so sorry.
Well it could be a software/driver problem. When you do a "BIG"update in android versions a factory reset is recomended. If a factory reset does not do the trick it may be best to flash the rom with odin.
If none of those things work it's probably a hardware defect and you would have to send it for warranty
legend_of_chaos said:
Hi guys, wife got her note 4 today, worked fine, just updated to 5.01 and now the touch screen only works with s pen not finger, tried factory reset and not helped, any help would be much appreciated.
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Click to collapse
Certain parts of a firmware is not installed, there's a service code to update remaining part, we need to search in xda.

Note4c touchscreen problems..

i am on erobot v15 rom and Simplicity Kernel.yesterday touchscreen stop respond.the screen works only with spen.i reboot to TWRP and again only the spen works,but only if you hover it over the screen,not touch it. i wipe my phone i install even stock rom and after that i clean install again erobot with Simplicity Kernel. after some hours the same thing.touchscreen stop respond with naked hands. only works with spen.i reboot the phone and works some minutes but again after that touchscreen stop respond with naked hands. works only with spen.
any help appreciate.thank you
Try *#2663# and rest touchscreen firmware
Same happed with me on s3 when recent and back button (soft buttons) not responding i reset it and it worked again for me
junejo46726 said:
Try *#2663# and rest touchscreen firmware
Same happed with me on s3 when recent and back button (soft buttons) not responding i reset it and it worked again for me
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Click to collapse
i already do that and the screen still says "Now Updating...warning! do not turn off!"
if the touchscreen was bricked then why is able to work sometimes? :/ i dont understand the problem :/
edit: after i install stock rom phone found one update and reboot it self.now touch works but i dont know how long..before the problem with *#2663# command the TSP threshold was 0. now is 368. i dont know what is this. if i install again or recover my nandroid backup you think i can have again the same problem?
yep. so i found before 1 minute my touchscreen fail to respond again and i open immediately *#2663# and i check that the TSP threshold says fail. i dont know what that means. please help me guys
edit: touchscreen works at random times. some times even 2663 not open...
*#2663# unfortunately devicekeystring has stopped...
solved.
skordilis said:
solved.
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How did you fix it? Im having the same problem
I sell the solution
wEaKlY27 said:
How did you fix it? Im having the same problem
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all the problems started from the moment i install one rom from some thread.the phone [email protected] up after many days.after 1 day with that rom i remove it and install only roms from erobot and work flawless. on phone info is not n910c.is n920c now after ditto rom.if some developer know speak about this matter
pre7dator said:
I sell the solution
Click to expand...
Click to collapse
Not on xda you don't
skordilis said:
all the problems started from the moment i install one rom from some thread.the phone [email protected] up after many days.after 1 day with that rom i remove it and install only roms from erobot and work flawless. on phone info is not n910c.is n920c now after ditto rom.if some developer know speak about this matter
Click to expand...
Click to collapse
Sent from my SM-N920C using Tapatalk
skordilis said:
all the problems started from the moment i install one rom from some thread.the phone [email protected] up after many days.after 1 day with that rom i remove it and install only roms from erobot and work flawless. on phone info is not n910c.is n920c now after ditto rom.if some developer know speak about this matter
Click to expand...
Click to collapse
Ok try flashing a stock rom with a pit file included. Hit Sapphire999 up and he'll link you the firmware. If you flash stock rom and stay on it does the touchscreen stay working
Sent from my SM-N920C using Tapatalk
sawdoctor said:
Ok try flashing a stock rom with a pit file included. Hit Sapphire999 up and he'll link you the firmware. If you flash stock rom and stay on it does the touchscreen stay working
Sent from my SM-N920C using Tapatalk
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i will try it today. thank you very much
Sapphire999 help me with a stock rom already included the pit file. but after one day of use again random stops on touchscreen. i dont understand wtf is going on. first time i see that problem. in the past i was have all the notes...
I'd take your device to a Samsung Service Center and ask them to take a look it! It maybe a hardware problem that can be easily fixed.
skordilis said:
Sapphire999 help me with a stock rom already included the pit file. but after one day of use again random stops on touchscreen. i dont understand wtf is going on. first time i see that problem. in the past i was have all the notes...
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If it's still happening while you are on stock rom and stock kernel after flashing that rom from Sapphire999 I'm guessing your digitiser is goosed
Sent from my SM-N920C using XDA-Developers mobile app
DarkGuyver said:
I'd take your device to a Samsung Service Center and ask them to take a look it! It maybe a hardware problem that can be easily fixed.
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but the warranty is affected. how i go to a samsung service.
sawdoctor said:
If it's still happening while you are on stock rom and stock kernel after flashing that rom from Sapphire999 I'm guessing your digitiser is goosed
Sent from my SM-N920C using XDA-Developers mobile app
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if the digitizer have problem then why it works the most of the time. when touchscreen stop response i push power button and open again with home key and immediately works :/
skordilis said:
if the digitizer have problem then why it works the most of the time. when touchscreen stop response i push power button and open again with home key and immediately works :/
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No idea just trying to think of things
PROBLEM SOLVED. is 100% hardware problem
the weird thing is why touchscreen works the most of the time.
thank you all guys
skordilis said:
but the warranty is affected. how i go to a samsung service.
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You could contact Samsung directly and ask them if they have a Service Center near you. Or ask them to send you a free post baggy to send your device to them for repairs.

Note 3 N9005 GPS locking problem.

Hello friends. How are you all?
In last 2, 3 weeks I have been experimenting with my note 3. I was on stock rooted, TWRP recovery installed and debloated lollipop. Everything was working extra smooth and flawlessly until one day I went out. I noticed that my phone was unable to lock on a gps satellite.
I searched the forum and tried different codes provided in different threads to fix my note 3 but all went useless. After trying everything I flashed the rom using odin. But still no luck.
Please help me to get this issue resolved. I have not flashed modem yet. I thought before flashing something that I don't understand, I must ask experts on this forum to help me.
GPS is hardware or Kernel .
Even after downgrading to kitkat GPS is not working. I still remember that It used to work perfectly on note 3 without any issues.
And no help from XDA yet.
JJEgan said:
GPS is hardware or Kernel .
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Click to collapse
SO? How should I fix it?
Flash kernel.
Or take to service centre.
Sent from my SM-N920C using XDA-Developers mobile app
JJEgan said:
Flash kernel.
Or take to service centre.
Sent from my SM-N920C using XDA-Developers mobile app
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What kernel? can you please explain?
waqar bukhari said:
What kernel? can you please explain?
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If you try different kernels and roms and still have no luck.
You might have to open the back cover and follow this video.
If you are a novice, please take your phone to a repair shop.
The above procedure voids your warranty, you have been warned.,
Now Proceed.
https://www.youtube.com/watch?v=iUsXU28IDdM
Cheers.
Thank me if it works.
No I have not done anything other than downgrading and trying ussd codes. Right now I m on kitkat. Can you suggest me what modem should I Flash?

The weirdest problem ever !!

I just had very weired problem and I need your help !!
My note 3 N9005 just stopped recognizing touches on the screen ! And only respond to S pen !!
I was on magma mx note7 port rom but I don't think it is rom related because even in the TWRP it is the same
Is that a hardware fault? Or There is a hope that it is a software related to modem or firmware?
I flashed RR but still the same issue!
Seeking your experience opinions
Thank you
Usual answer .
Restore to stock firmware first .
JJEgan said:
Usual answer .
Restore to stock firmware first .
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Can you provide me a link to stock firmware??!
Google didn't help
aymahalawa said:
I just had very weired problem and I need your help !!
My note 3 N9005 just stopped recognizing touches on the screen ! And only respond to S pen !!
I was on magma mx note7 port rom but I don't think it is rom related because even in the TWRP it is the same
Is that a hardware fault? Or There is a hope that it is a software related to modem or firmware?
I flashed RR but still the same issue!
Seeking your experience opinions
Thank you
Click to expand...
Click to collapse
Yep. Try restoring do stock, change bootloader too... And also, fix partitions and download an app to test hardware!
My first try would be to flash a bootloader. I think you flashed a broken one or the wrong on! Be sure it really flashed, because sometimes even when Odin says everything went ok, iit may have failed. You have to take off your battery, go into download mode and do it.
In the old days, that happened to Brazilian Galaxy S1 and was related to bootloader!
Keep us updated, friend! Best of luck
aymahalawa said:
Can you provide me a link to stock firmware??!
Google didn't help
Click to expand...
Click to collapse
This forum .
Sammobile dot com
samsung-updates dot com .
OK , so now i have downloaded the latest official firmware and flashed it with odin .
Still the same problem persisted . the phone doesn't recognise the finger touch and only SPen is recognized!!!
Any thoughts guys ?
Sent from my Nexus 7 using Tapatalk
Service Repair center .
@sauliiin can you confirm the bootloader version is correct or i need to upgrade
Product Code: SM-N9005ZWEXSI
PDA: N9005XXUGBOEA
CSC: N9005OJVGBOE4
Baseband: N9005XXUGBOD3
Bootloader: N9005XXUGBOK9
Sent from my Nexus 7 using Tapatalk
i have this problem too but screen touch by it self some times and some time is ok
aymahalawa said:
@sauliiin can you confirm the bootloader version is correct or i need to upgrade
Product Code: SM-N9005ZWEXSI
PDA: N9005XXUGBOEA
CSC: N9005OJVGBOE4
Baseband: N9005XXUGBOD3
Bootloader: N9005XXUGBOK9
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Hi mate! Are you using an international sm N9005, right?
You are using an old bootloader. Try this one... I think is the latest: https://drive.google.com/open?id=0BwT0le3Vxg5OQ1VmakNkc19Od2c
Btw, have you tried a clean install of a stock Rom and no luck? Have you changed kernel?
sauliiin said:
Hi mate! Are you using an international sm N9005, right?
You are using an old bootloader. Try this one... I think is the latest: https://drive.google.com/open?id=0BwT0le3Vxg5OQ1VmakNkc19Od2c
Btw, have you tried a clean install of a stock Rom and no luck? Have you changed kernel?
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Click to collapse
Yes , the N9005 version .
I did clean install through odin for the firmware but the problem persist , i will try to update the bootloader through Odin and check , thanks for sharing the file
I don't want to give up because it doesn't make any sense for me , if the touch driver is damaged, how the Spen works like a charm ?!!!
aymahalawa said:
Yes , the N9005 version .
I did clean install through odin for the firmware but the problem persist , i will try to update the bootloader through Odin and check , thanks for sharing the file
I don't want to give up because it doesn't make any sense for me , if the touch driver is damaged, how the Spen works like a charm ?!!!
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Click to collapse
Yep! I agree with you! Best of luck!
Most likely the digitizer is faulty, get it replaced. As for the S Pen, it has nothing to do with the digitizer as it uses the S Pen sensor film which lies behind the screen AFAIK..
waqaswasil said:
Most likely the digitizer is faulty, get it replaced. As for the S Pen, it has nothing to do with the digitizer as it uses the S Pen sensor film which lies behind the screen AFAIK..
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Click to collapse
Do you think this could be related to root? I remember when I rooted my Sm-n900w8 on lollipop, after I rooted, the soft keys stopped responding and only S-PEN work, but the touchscreen itself was fine.
But there was a fix, you flash this file which fix the touch key. There is an xda thread on this but I'm not allowed to post links. But what I'm saying is, maybe there is a similar method to repair software?
I am afraid, it is gone.
As far as I know brother, the Galaxy Note series uses two digitizers (combined to one) with different voltages (minor difference, but enough the differentiate finger and S-Pen). One of your digitizer is dead.
You now need to try some weird steps for your weird issue.
First thing you can try is Battery Simulation. To perform battery simulation, press and hold the volume down key and power key for 10-20 seconds. Select power down from the menu you see. Turn your phone after 10 minutes and check if problem persists.
Second thing you can try is, take out all your data (backup), switch off your phone, completely charge it and remove battery. To make sure no static current stays inside the phone, while your battery is out, connect headphones, insert a cable with no charger (I repeat, without charger) on the other end and touch your screen with S-Pen. After you have done all this nonsense, remove cable and headphones, re-insert the S-Pen and battery.
After that, from ODIN, do a "Complete flashing" by selecting "Auto Reboot", "F. Reset Time" and "NAND Erase All".
Most threads do not recommend "NAND Erase" for some reaso. I always do it, and have been doing since 2 years without a problem. Rewards? My Note 3 is still blazing fast, though it involves lot of steps while installation which I do not advice to anyone else.
Summary: You need a screen replacement, but before that, give your last attempt, with "NAND Erase All".
Note: It's better to get the latest firmware for your carrier/country. Google SamMobile.
Sorry if nothing helps.
hi! I have the inverted problem. My s pen some times works some times is death, I mean sometime it doest recognize the deattachment of pen sometimes it does. I tried factory reset wipe cache and notting. but some times works..I dont know what is this =S any help?
Mobita said:
hi! I have the inverted problem. My s pen some times works some times is death, I mean sometime it doest recognize the deattachment of pen sometimes it does. I tried factory reset wipe cache and notting. but some times works..I dont know what is this =S any help?
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Click to collapse
That sounds like a hardware issue to me. I think what may have happened is the S-PEN detach sensor inside the phone broke or some connecting circuit broke. Either way it doesn't sound like a software issue to me....
RQYP said:
That sounds like a hardware issue to me. I think what may have happened is the S-PEN detach sensor inside the phone broke or some connecting circuit broke. Either way it doesn't sound like a software issue to me....
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Click to collapse
And could be fixed?
Mobita said:
And could be fixed?
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Click to collapse
Potentially. If it's a hardware issue, watch some YouTube tutorials and then buy the right parts and fix it. If it's a software issue try flashing the latest bootloader/modem/stock rom for your phone and see if it fixes things.

Note 4 (SM-N910F) bricked.

Hello guys someone gave me this phone to repair it,the problem it s he s not booting (mmc_read) problem. The model it's in title. Sorry because i didnt searched first for other threads about this but i need to fix it fast... Can someone help me? Thanks a lot!
No one can really help you if you don't describe how it got bricked. If it was run over by a mac truck, probably not fixable. If you installed a custom rom and/or twrp and things went badly, it probably is fixable. More info needed.
Sheldd said:
Hello guys someone gave me this phone to repair it,the problem it s he s not booting (mmc_read) problem. The model it's in title. Sorry because i didnt searched first for other threads about this but i need to fix it fast... Can someone help me? Thanks a lot!
Click to expand...
Click to collapse
Check this thread and post your queries over there.
https://forum.xda-developers.com/showthread.php?t=3488114
Sent from my SM-N920F using Tapatalk
There is multiple threads on xda with your issue. I know this because I had this issue myself and it comes down to 2 things
Option A its a software glitch in which case the solution is to odin downgrade to stock kit kat and see if the problem still exists
Option B which was the case in my situation its a Hardware issue, in which case you need to change the emmc chip, or what I did change the whole bord which is much easier and quicker then changing that soldered on chip

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