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Hi all,
I've now seen two HTC Touch devices with the same "smudge" on the screen. It appears in the centre, underneath the top layer of screen, and is roughly 3cm long. It's almost as if dust has collected in the middle of the screen or something.
I'd have thought nothing of it until I saw another device with the same thing. Has anyone else experienced this? It's not always visible - with the screen off, or in direct sunlight you can see it, but otherwise it's not noticeable.
Anyone?
I have the same **** right in the center of my device
i've the same probleme on my screen
it's very boring
After how long did you begin to see this problem? I have only had my Touch a short amount of time and haven't had this issue but its not great that many people are dealing with it.
Damn, I hope this doesn't turn into another "my black Trinity is peeling" issue that affects all or most Touch users. Why don't you guys run a poll to get an idea how wide spread this is? Perhaps HTC needs to be made aware of this if it's not just some isolated defects.
Igor01 said:
Damn, I hope this doesn't turn into another "my black Trinity is peeling" issue that affects all or most Touch users. Why don't you guys run a poll to get an idea how wide spread this is? Perhaps HTC needs to be made aware of this if it's not just some isolated defects.
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Click to collapse
I was one of the few that never had paint peeling issue on my black Trinity so hopefully I can dodge this smudge issue too....
I think u will find that it is an inherent part of the hard touch screen. Device off on all touches should display what some call a blur. I have to put mine at an angle and I can see a small 1cm max. aboration. otherwise quite unnoticeable.
Had mine almost 8 weeks and not any hint of any smudge / blur or anything unusual
Guess what, I also have this blur at the center of my screen, I thought nothing of it at first because it is barely noticable and second I thought that maybe I accidently pressed on the screen to hard at one point while carrying in my pocket; However now I am more concerned due to the fact that others have this same issue...??
Same problem with mine.
to all that have the problem. Do you have an original Touch ore a branded version (XDA, MDA etc.)?
Well, i have that little piece of htc touch since about one week, the branded version XDA. don´t got that smudge on my screen, and i hope i never will. ... otherwise i will get it back to the shop and try to get a new one ... have got the experience that O2 (i´m having the htc from that privider in Germany) turned out to be quite nice in such things.
just something that you migh like to consider. Coming from unverified source:
http://www.pocketpcthoughts.com/forums/viewtopic.php?p=440676
see post by hamishmacdonald
...Unfortunately, my Touch has developed a patch of fog or dust under the screen, and HTC have confirmed they've had several reported cases of this. They were very helpful on the phone, though, and sound like they're going to be good about getting me a replacement quickly
can someone post a screenshot, that the other users
know, what you are talking about?
thanxs in advance
red.schumi
i see a big patch while starting the device where it says "smart mobility" but after that never noticed it :-/
i will try to take a pic of it ........
are you talking about that submarine or something below smart mobility?
Seed123 said:
are you talking about that submarine or something below smart mobility?
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Click to collapse
yeah yeah its kinda submarine .....is it same with ur mobile ?? i guess the background they have used is not perfect black :-/
I'll try to get a photo of it tonight. It's basically a smudge that's 2cm high, and half a centimetre wide, right in the centre of the display. It's beneath the external covering on the screen, and almost looks like a neatly arranged collection of dust right in the middle.
I may have someone who can look into this for me, so I'll investigate and post here if anything turns up. It does sound like this is a problem with the device though, and is more widespread than I expected.
rahulkool said:
yeah yeah its kinda submarine .....is it same with ur mobile ?? i guess the background they have used is not perfect black :-/
Click to expand...
Click to collapse
Yeah but I only noticed it when soft resetting and when someone posted it here so I looked below the smart mobility text carefully.. haven't noticed it otherwise..
Smudge
I had this problem just days after getting my Touch. I sent it back and got another... I have a smudge again... even though it isnt as bad. I will contact HTC again and see if I can send it back again. Not sure I will have a Touch after sending this one back.
I'm fearing the worst, but I thought I'd come and see if anyone had the same problem or a possible fix...
Basically a few times I have absent mindedly put my phone in my back pocket and then sat on it! The screen has not broken or cracked, however when I have removed it from my pocket there is a dark black mark that gradually grows smaller and then disappears. I thought nothing more of it until the phone was rebooting the next time, when I noticed on the brilliant white HTC loading screen a small white spot. As I mentioned before, I've accidentally done this a few times and now have a number of these white spots that are only noticeable when the screen is white.
Is anyone familiar with this issue? And more importantly is it fixable?
cheers
ClownShoes
if it's LCD screen, could be permanent... I dunno.
could be damaged lcd
lucky u havnt cracked it when sitting on it like what i did to my ipod. but on my old omnia i also have bright white spot on the screen
I had the same problem and I think is not because of you sat on it. I got it too but without miss treat the phone, so I went to HTC and they changed a new lcd for me.
i have the same marks on my bootscreen also thought it comes from pressure..
If it is the LCD that is damaged, does anyone know if it will be expensive to get replaced? I've just bought the Galaxy S and this is killing my chances of selling my HD2 for much
ClownShoes said:
If it is the LCD that is damaged, does anyone know if it will be expensive to get replaced? I've just bought the Galaxy S and this is killing my chances of selling my HD2 for much
Click to expand...
Click to collapse
depends on how you define "expensive".
yea, LCD is one of the most expensive components of a phone, I'm afraid.
Pressure damage
Yo Peeps
Same happened to mine. Back pocket idiocy.
I fly quite often and when the plane reaches 30000 feet the mark disappears completely. I tried opening mine but I't not worth the risk since the screen still works perfectly (touch as well) and I live in South Africa where the HD2 is barely available (I bought mine in Germany). Also when you twist the screen the mark grows/shrinks.
If anyone finds some smart solution please post. Although the phone works perfectly it's rather sad to have such a beautiful screen stained.
Ive also got this problem. I've had it for the last 2 months. I can only notice it on white screens and its barely noticable then. I can't be bothered sending it off because its so mild. I keep my phone in my front pocket and im miffed as to how it happened though.
JudicatorDex said:
I fly quite often and when the plane reaches 30000 feet the mark disappears completely.
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Click to collapse
There's a smart solution!
ive also got 2 white spots and its visible in white background.
Never dropped it or sat on it.
Its always taken care of and kept in leather case.
Like above poster, i cant be bothered sending it back as im fromi australia and bought it from Handtec UK.
i also have 3 white spots visible on white screens... its really anoying seing this white spots...
I had it on mine too!They replaced the LCD.I've waited 1 mounth.
Damaged
HTC state that my phone is damaged and I have to pay for repair
HTC want £178.68 to replace the MB and send it back to me.
I haven't paid yet as I spent £500 on the phone when it was launched.
When you pay that much you look after it.
It's in my jeans front pocket ( not tight ) most of the time, on a glass bedside table when home and if I take it into the bathroom I wrap it in a towel to ensure no moisture damage.
Look at my phone screen ( image was taken on a webcam not good quality )
The screen was like this from as early as I can remember but put up with it until now.
I have the same problem as U guys. those spots really annoy me. If you find out how to fix it it would be awesome. I woluld send it to htc but i bought mine on polish ebay and i found out that its blocked in uk (report as stolen and sell) i have got a buying proof but i dont know they will accept this. what you guys think?
Hello!
I have the same problems. A few white marks on the screen. I don't have warranty and i hope's to fix that problem by myself.If anyone have an answer please post it!!! Tnx guys, this is my first message on this forum.
Have the same.. It actually seems like the backlight led underneath the spot (on the bottom of the screen) is actually brighter than the rest..
I also started noticing a white spot on the middle of my screen as of a month now. Had the phone as of november last year, and really, this annoys me.
Nothing bad happened to my phone.
Does anyone know whether this is covered by warranty or not? I'd say once more white spots appear something must be wrong in the design/hardware of the phone and HTC should fix it. For free.
isnt it a dead pixel or something ?
like with computer/tv screens.
and a lcd screen with digitizer inc shipping costs something like 87 euro.
its pretty easy to replace by yourself if you use the step by step movie from HTC
ive done it last week and was working again in 20 minutes
(screen cracked btw)
Where do you buy the LCD screen with digitizer? Because now I have white spot marks + my touchscreen isn't even working. I think my digitizer is broken..
i have bought mine on ebay.com
most of them comming from hongkong , its not listed anymore in my ebay account because i bought it more then 60 days ago.
i know i was lazy to fit it earlyer haha
htc hd2 screen or htc hd2 lcd etc
you will find them, just watch for the shipping costs.
they have a custom to rip you off with it
goodluck
After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
lexloci said:
After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
Click to expand...
Click to collapse
I have the same problem, I'm going to send it away, I still have warranty, I hope they'll fix it soon.
I just hate this...
I have the exact same issue in the exact same spot. I'm still under warranty, thing is I rooted my phone, went back to original room which was suppose to unroot my phone but when I go to the isis app, it says this is a rooted phone blah blah, so I'm scared I'm going to get an out of warranty fee. Tf do I do?
I read that some tablets have the same problems which are caused by the adhesive under the display. Turning on for some hours the display at full brightness can help in this situation. But I only know abaut this problem abaout new tablets. You have the problem with an few month old mobile...
Yellow Spot no garantee??
Same here,
Yellow spots in the middle after a few minutes use. The spot gets bigger after intensive use and there is a small faint yellow line going from the spot to the bottom of the phone.
Went back to the shop with it, waited 4 weeks just to learn that LG does NOT think this is a fault of theirs so no garantee!!! My vendor is contacting them to find out what exactly makes them think this a is not a production flaw.
I'm gonna try and send it back to them anyway. This time i'll say its an overheating cpu in the description.
I had nothing but trouble with this LG phone. So if you'r planning to buy one I hope you read my posts before making a decission.
I'll keep you posted
I got mine changed with a new one, after they tried to change the display and it didn't work. So, I suggest you to insist.
Good luck!
I have the exact same problem. Yellow line on the top right of the screen. Looks just like your photos. I think it got there after some of the updates, the phone started to get really warm. Could it be some kind of burn? Melted glue? Guess I will have to take it to the shop, but not looking forward having it in the shop for a couple of weeks or more. Really annoying screen problem though.
moonroy said:
I have the exact same problem. Yellow line on the top right of the screen. Looks just like your photos. I think it got there after some of the updates, the phone started to get really warm. Could it be some kind of burn? Melted glue? Guess I will have to take it to the shop, but not looking forward having it in the shop for a couple of weeks or more. Really annoying screen problem though.
Click to expand...
Click to collapse
The yellow line issue has occurred on other devices. On the Surface pro it develops due to heat damaging the screen, you'll need to have yours replaced.
Transmitted via Geass
Ace42 said:
The yellow line issue has occurred on other devices. On the Surface pro it develops due to heat damaging the screen, you'll need to have yours replaced.
Click to expand...
Click to collapse
Yeah, will repair it later on, need it too much right now.
Hi guys, just have this yellow spots when my phone is warm while playing COC, just notice it when I opened new tab in google chrome. Then what I did is I power off the phone and fan it then power on, the yellow spots disappeared. Should I replace it? Or should throw my happiness?
Hwy guys, FYI, we've established in another forum that it's the glue from (probably) only the first batch. Since then (probably) LG has started using better glue for the screen and thus no yellow spots. When it gets warm it gets yellower, when cold, it's back to uncolored.
inedev said:
Hwy guys, FYI, we've established in another forum that it's the glue from (probably) only the first batch. Since then (probably) LG has started using better glue for the screen and thus no yellow spots. When it gets warm it gets yellower, when cold, it's back to uncolored.
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Click to collapse
Would they replace my G2 if I have this problem?
Hi All,
I am planning to buy LG G2 D802 for $399 with 7days replacement option & one yr international warranty.
I saw various complains regarding screen damage after few weeks/months use.
As the warranty claim is expensive & hard for me, due to non availability of LG service center in my country.
Please suggest me, whether I buy it or not?
LG G3 yellow spots
I have a new LG G3.
I recently noticed a yellow streak parallel with the shorter power connection side of the phone, quite visible when the background color is supposed to be white. If it's a glue issue, they've not upgraded the glue to prevent the problem.
I now do believe that it's an issue when the phone gets fairly warm. After coming into a cool air conditioned office and waiting a few minutes, the streak goes away (if I'm not constantly using the phone). You'd think they'd figure out how to avoid the problem. Someone's not doing enough homework, or they just don't consider the issue that important.
coowkeee said:
Would they replace my G2 if I have this problem?
Click to expand...
Click to collapse
They did replace mine, I specifically stated it as an "overheating problem". Had to get back to stock before returning it, such a hassle to do so .
Daniellogic said:
They did replace mine, I specifically stated it as an "overheating problem". Had to get back to stock before returning it, such a hassle to do so .
Click to expand...
Click to collapse
Did they replace the G2 only or the whole package? My charger cable is a bit damaged. :/
coowkeee said:
Did they replace the G2 only or the whole package? My charger cable is a bit damaged. :/
Click to expand...
Click to collapse
Just the phone, but I think that's up to your carrier.
I had a yellow spot show up far left middle of screen when the phone got real hot and now its at the top of the screen to the left. But its only there if the phone gets real hot. I also have garbage gps locking that loses signal a lot. But im affraid of rmaing and getting someone else's issues instead lol.
so there is some thing we can do?
Overheating screen burn - yellow stains - LG G2
lexloci said:
After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
Click to expand...
Click to collapse
Hello!
I have the same problem with my LG G2 D802.
I am trying to get i fixed by LG portugal.
I'll post the evolution and a few pictures soon.
If they don't fix it I'll expose this issue on my youtube channel because this is an obvius case of overheting devices that lead to screen burn.
My smartphone only start to increse its temperature when I use 4G
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
View attachment 4102327
View attachment 4102328
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
ozo012 said:
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
View attachment 4102327
View attachment 4102328
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
Click to expand...
Click to collapse
My phone is under extended warranty and I had the same/similar issue.
I didn't see it happen but my screen was dark and I could not get it to display anything.
I shipped in and they sent a replacement.
ozo012 said:
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
Click to expand...
Click to collapse
Hello definitely a hardware issue. At least I already seen this before and the screen was dead. My wife used to have an LG G2 and it displayed those weird purple smudges all over the screen after one of our daughter crushed it walking on the device.
Do you eventually sit on chairs with your phone in your back pocket?
Good luck...
tech_head said:
My phone is under extended warranty and I had the same/similar issue.
I didn't see it happen but my screen was dark and I could not get it to display anything.
I shipped in and they sent a replacement.
Click to expand...
Click to collapse
I'm definitely not under warranty as I bought this 2nd hand off eBay. Was someone's phone that had the Google Account lock on it that I bypassed.
ozo012 said:
I'm definitely not under warranty as I bought this 2nd hand off eBay. Was someone's phone that had the Google Account lock on it that I bypassed.
Click to expand...
Click to collapse
I wouldn't buy a phone 2nd hand off Ebay. I hear to many bad things. Use Swappa in the future brotha!
That is most certainly a defective digitizer. I'm guessing a stress was placed to the digitizer at some point or heat/cold maybe?
Eric214 said:
I wouldn't buy a phone 2nd hand off Ebay. I hear to many bad things. Use Swappa in the future brotha!
That is most certainly a defective digitizer. I'm guessing a stress was placed to the digitizer at some point or heat/cold maybe?
Click to expand...
Click to collapse
Bought it for $400 in Jan 2016 when it was 3-4 months old since someone didn't know how to bypass the Google Factory reset lock. Most other 128GB were going for $650+ at the time. Ebay/ Swappa would have ended up in the same place regardless. I don't blame Ebay for this experience but I have not bought many phones from them regardless. At least 6+ purchases on Swappa and all have been great. Taking to my local repair guy who I trust very much who quoted me for $195 to do the work and replace the board which is worth it to me.
5.1 said:
Hello definitely a hardware issue. At least I already seen this before and the screen was dead. My wife used to have an LG G2 and it displayed those weird purple smudges all over the screen after one of our daughter crushed it walking on the device.
Do you eventually sit on chairs with your phone in your back pocket?
Good luck...
Click to expand...
Click to collapse
This ironically has been in a Supcase Unicorn Beetle case since day 1. I am guessing that the phone being on the larger side of my front right pocket definitely has pressure put on it which likely caused this.
I'm seating at my desk with my phone on my side over the mousepad and after hearing a very faint "pop" sound I notice there is a very clean single crack running from the top to the bottom of the screen. The phone was bought a month ago, never dropped, and it was not even being touched when it cracked. What could be the reason? Some type or thermal stress or just a manufacturing defect?
At the moment I'm living in a country without official Xiaomi support (Japan), is there anything I can do about it?
I'm quite surprised by what happened and I have never heard of a screen on a new phone cracking for no apparent reason.
Pictures:
imgur .com/a/Q5Lon
I once put a Sony MP3 player at the window, in winter. At the morning it was cracked. I gotowe beating from my dad for breaking the christmas gify a dat after receiving it. Still wish these days came back though.
It's probably a manufacturing defect. Where did you buy the phone? You could try explaining the situation, but I think it would be a huge hassle, just take your loss and spend $30 on a new display.
https://www.aliexpress.com/wholesale?catId=0&initiative_id=SB_20171205083915&SearchText=mi+5x+lcd
tinyXperia said:
It's probably a manufacturing defect. Where did you buy the phone? You could try explaining the situation, but I think it would be a huge hassle, just take your loss and spend $30 on a new display.
https://www.aliexpress.com/wholesale?catId=0&initiative_id=SB_20171205083915&SearchText=mi+5x+lcd
Click to expand...
Click to collapse
Replacement screens usually look rubbish and have ghost touches in the digitalizer
Thank you for the suggestions.
xabierd said:
Replacement screens usually look rubbish and have ghost touches in the digitalizer
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Click to collapse
I need only the digitizer, the LCD itself looks fine. Would it still not work well? I have never replaced a digitizer (or a screen) by myself, but on such a cheap phone I may as well try. Or is it an almost impossible task and I should just replace the whole screen assembly?
Also,isn't there a software setting for calibrating the digitizer? Using it can't I get the original performance?
I bought a €20 full hd screen for my Ascend P7 and it looked the same as the original. $30 is a normal price for a phone LCD, only OLED displays are much more expensive (another reason to avoid OLED screens on phones)
---------- Post added at 09:43 AM ---------- Previous post was at 09:40 AM ----------
xabierd said:
Replacement screens usually look rubbish and have ghost touches in the digitalizer
Click to expand...
Click to collapse
nexflatline said:
Thank you for the suggestions.
I need only the digitizer, the LCD itself looks fine. Would it still not work well? I have never replaced a digitizer (or a screen) by myself, but on such a cheap phone I may as well try. Or is it an almost impossible task and I should just replace the whole screen assembly?
Also,isn't there a software setting for calibrating the digitizer? Using it can't I get the original performance?
Click to expand...
Click to collapse
Not recommended, you save maybe 20$, but you still risk breaking your screen and having to wait another 3 weeks on a new one.
watch this to see how it works and decide for yourself: https://www.youtube.com/watch?v=z9drzO9hO_U