[Q] LG G2 screen problem - yellow spots - G2 Q&A, Help & Troubleshooting

After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?

lexloci said:
After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
Click to expand...
Click to collapse
I have the same problem, I'm going to send it away, I still have warranty, I hope they'll fix it soon.
I just hate this...

I have the exact same issue in the exact same spot. I'm still under warranty, thing is I rooted my phone, went back to original room which was suppose to unroot my phone but when I go to the isis app, it says this is a rooted phone blah blah, so I'm scared I'm going to get an out of warranty fee. Tf do I do?

I read that some tablets have the same problems which are caused by the adhesive under the display. Turning on for some hours the display at full brightness can help in this situation. But I only know abaut this problem abaout new tablets. You have the problem with an few month old mobile...

Yellow Spot no garantee??
Same here,
Yellow spots in the middle after a few minutes use. The spot gets bigger after intensive use and there is a small faint yellow line going from the spot to the bottom of the phone.
Went back to the shop with it, waited 4 weeks just to learn that LG does NOT think this is a fault of theirs so no garantee!!! My vendor is contacting them to find out what exactly makes them think this a is not a production flaw.
I'm gonna try and send it back to them anyway. This time i'll say its an overheating cpu in the description.
I had nothing but trouble with this LG phone. So if you'r planning to buy one I hope you read my posts before making a decission.
I'll keep you posted

I got mine changed with a new one, after they tried to change the display and it didn't work. So, I suggest you to insist.
Good luck!

I have the exact same problem. Yellow line on the top right of the screen. Looks just like your photos. I think it got there after some of the updates, the phone started to get really warm. Could it be some kind of burn? Melted glue? Guess I will have to take it to the shop, but not looking forward having it in the shop for a couple of weeks or more. Really annoying screen problem though.

moonroy said:
I have the exact same problem. Yellow line on the top right of the screen. Looks just like your photos. I think it got there after some of the updates, the phone started to get really warm. Could it be some kind of burn? Melted glue? Guess I will have to take it to the shop, but not looking forward having it in the shop for a couple of weeks or more. Really annoying screen problem though.
Click to expand...
Click to collapse
The yellow line issue has occurred on other devices. On the Surface pro it develops due to heat damaging the screen, you'll need to have yours replaced.
Transmitted via Geass

Ace42 said:
The yellow line issue has occurred on other devices. On the Surface pro it develops due to heat damaging the screen, you'll need to have yours replaced.
Click to expand...
Click to collapse
Yeah, will repair it later on, need it too much right now.

Hi guys, just have this yellow spots when my phone is warm while playing COC, just notice it when I opened new tab in google chrome. Then what I did is I power off the phone and fan it then power on, the yellow spots disappeared. Should I replace it? Or should throw my happiness?

Hwy guys, FYI, we've established in another forum that it's the glue from (probably) only the first batch. Since then (probably) LG has started using better glue for the screen and thus no yellow spots. When it gets warm it gets yellower, when cold, it's back to uncolored.

inedev said:
Hwy guys, FYI, we've established in another forum that it's the glue from (probably) only the first batch. Since then (probably) LG has started using better glue for the screen and thus no yellow spots. When it gets warm it gets yellower, when cold, it's back to uncolored.
Click to expand...
Click to collapse
Would they replace my G2 if I have this problem?

Hi All,
I am planning to buy LG G2 D802 for $399 with 7days replacement option & one yr international warranty.
I saw various complains regarding screen damage after few weeks/months use.
As the warranty claim is expensive & hard for me, due to non availability of LG service center in my country.
Please suggest me, whether I buy it or not?

LG G3 yellow spots
I have a new LG G3.
I recently noticed a yellow streak parallel with the shorter power connection side of the phone, quite visible when the background color is supposed to be white. If it's a glue issue, they've not upgraded the glue to prevent the problem.
I now do believe that it's an issue when the phone gets fairly warm. After coming into a cool air conditioned office and waiting a few minutes, the streak goes away (if I'm not constantly using the phone). You'd think they'd figure out how to avoid the problem. Someone's not doing enough homework, or they just don't consider the issue that important.

coowkeee said:
Would they replace my G2 if I have this problem?
Click to expand...
Click to collapse
They did replace mine, I specifically stated it as an "overheating problem". Had to get back to stock before returning it, such a hassle to do so .

Daniellogic said:
They did replace mine, I specifically stated it as an "overheating problem". Had to get back to stock before returning it, such a hassle to do so .
Click to expand...
Click to collapse
Did they replace the G2 only or the whole package? My charger cable is a bit damaged. :/

coowkeee said:
Did they replace the G2 only or the whole package? My charger cable is a bit damaged. :/
Click to expand...
Click to collapse
Just the phone, but I think that's up to your carrier.

I had a yellow spot show up far left middle of screen when the phone got real hot and now its at the top of the screen to the left. But its only there if the phone gets real hot. I also have garbage gps locking that loses signal a lot. But im affraid of rmaing and getting someone else's issues instead lol.

so there is some thing we can do?

Overheating screen burn - yellow stains - LG G2
lexloci said:
After two months of use I suddenly discovered yellow spots on display, which can be seen in the light background.
Do you have any idea what can I do with it?
Click to expand...
Click to collapse
Hello!
I have the same problem with my LG G2 D802.
I am trying to get i fixed by LG portugal.
I'll post the evolution and a few pictures soon.
If they don't fix it I'll expose this issue on my youtube channel because this is an obvius case of overheting devices that lead to screen burn.
My smartphone only start to increse its temperature when I use 4G

Related

[i9023] SLCD screen bends under glass -> yellow stain

last night i was surfing some pages, when i noticed a yellow stain/spot at the right side, near to the top of my screen.
this morning when i looked at it again, i frist thought it was gone, but after some usage, it came back.
taking a closer look, i saw, that the slcd foil(?) under the glass has bend a little bit, what seems to be the reason for this yellow stain. i think it might be a heat problem, since it was gone this morning, but came back after some usage.
i also think it might have to do with using navigation, since my nexus really gets hot while using that.
anyway i will bring it to the shop, but i'd like to know if there were others experiencing this..
here two pics attached (the stain can't be seen that good on a picture).
You sure it wasn't dropped?
Sent from my Nexus S 4G using xda premium
Rem3Dy said:
You sure it wasn't dropped?
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
yeah, in all those 6 months, that i have it, i never dropped it.
I've also 2 yellow stains,on the left and the right of the lcd on my slcd i9023.I guess it has something to do with heat,because in winter when I've bought it ,it was ok,now in summer the yellow stains appeared.Next week I;ll send the phone to Vodafone service in my country,and I hope it will be exchanged.
Best Regards
eGozelle said:
yeah, in all those 6 months, that i have it, i never dropped it.
Click to expand...
Click to collapse
That sucks. I hate dealing with hardware issues. Good luck getting it fixed.
After 1 week in service,today I've received back my Nexus S i9023 with a new slcd fitted.No more yellow staints,I hope it will remain the same a few month at least.
Cheers
hello, I am also having the same problem, the same yellow stain has appeared on my right side but i don't have the "warped" lcd as in the first photo... It is definitively a heat problem because i noticed the "stain" when i was downloading on wifi while plugged in and that part of the screen was far hotter then the rest of the screen...maybe some chip under it running hot.
The thing is i got the phone new 6 months ago from ebay so no warranty and my concern is, what guarantee do i have that after i change the screen, that the problem won't appear again? Does anybody know if there is a fix eighter for the screen now or something to prevent it from happening again to my new screen? Could it be a manufacturing problem of the screen itself?
It doesn't seem that this issue is common..Also does the spot spread?
Thanks for taking the patience to read and for any answers.
Today I noticed the exact same problem in the same part of the screen, and I also noticed the foil being bent at that part of the screen. Its perfectly visible under a certain light angle. Being on the exact same spot as your problem, I suppose that it is some chip under that part of the screen causing the problem. I think I also has to do with the fact that the screen is curved... anyway, I cannot return mine for a new one, I hope people in the local service shops will be able to provide me with a fix. Too bad that such a cool phone like the Nexus S suffers from so much problems (I also had the proximity sensor problem that caused screen to remain black sometimes when the phone rings without a way to see who is calling). I will go for one of the new nokia handsets.
Another one here with the same problem on the upper right corner...
I have the phone 8 months now and I am sure that yellow stain wasn't there from the beggining but now it's quite visible especially with white font for ex. when browsing... Also in a specific angle the foil of the screen in that place is visible too...
Same problem on the right corner on top. If its in guarantee they will fix it for free?
Sent from my Nexus S
now after having my display fixed last october for free, since it's a known issue, i actually got a new stain after a couple of months..
but this time, it's on the left side and much bigger.. time to send it in again, warranty till next february..
I have the same issue, I am planning on getting it fixed as well. Good to know that it's a known issue and it's covered.
Same here, upper left corner...
Disappointed to read replacement parts are defective too...
exactly the same issue on right top corner, I sent my phone to warranty repair currently...
Top left corner here. Just hope i can find my warranty or else Im screwed..
Sent from my Nexus S using xda app-developers app
Unfortunately i have just seen the same thing that's happened on our nexus s on my friends galaxy nexus.. i was planning to get one after my nexus s developed the spot but now i'm not so sure anymore..
Center left... the same problem!
upper right corner here. Noticed it in some very hot days that are passing now in my country. should I send it to warranty?
My worries, I got the phone in a promotion (huge discount) afraid that if I returned it they will give my money back and I can't get any similar phone for the same money (I really like/need this device)... in the other hand, it might get worse than it is and unusable
Are you guys running custom kernels?
Nope

[Q] little screen issues

my problem is that when i received my device i found a small bend (like if a small ball hit the screen )on the down button of the screen , it wasn't noticeable even if you move you`re finger across it , then several days a go I was working hard on the device and it got really hot and suddenly i noticed a yellow thing on the screen same place as the bends locate ,
the yellow thing will go after the screen cools down
any idea what is that yellow thing
if any one have any idea how to fix it I would appreciate that
Thank you allot
note: at the moment am not in us or any country that google play support :crying:.​
Looks like the glue that sometimes shows up on the N4/iPhone when they overheat. If it is, it isn't a huge deal
Sent from my Nexus 4 using Tapatalk 2
is it going to disappear ?​
Do you want to risk waiting? Get Google to replace it asap. You paid hundreds for the device, it should be *perfect*.
RevoBass said:
my problem is that when i received my device i found a small bend (like if a small ball hit the screen )on the down button of the screen , it wasn't noticeable even if you move you`re finger across it , then several days a go I was working hard on the device and it got really hot and suddenly i noticed a yellow thing on the screen same place as the bends locate ,
the yellow thing will go after the screen cools down
any idea what is that yellow thing
if any one have any idea how to fix it I would appreciate that
Thank you allot
note: at the moment am not in us or any country that google play support :crying:.​
Click to expand...
Click to collapse
Dude I have the exact thing wrong with mine. When its hot I get a really ugly yellow ring there too. Rest of the screen is fine but hasn't dissipated in two weeks.
The bad news is that either you play the play store lottery and end up with a worse device or you do the same with lg. I was going to get mine repaired, or rather have the screen replaced by lg rather than get yet another exchange but another person said that lg charged the repair cost and shipped a new phone. I don't know if the replacement is a refurb but it would make sense. The whole point for me with lg doing the warranty repair is to not get a different phone. Everything about my phone is awesome. I think we might have no choice unless you just want to keep it. I was going to but the ring drives me nuts. It is very visible in a sea of white.
Sent from my 5th and final Nexus 4
Jayrod1980 said:
Dude I have the exact thing wrong with mine. When its hot I get a really ugly yellow ring there too. Rest of the screen is fine but hasn't dissipated in two weeks.
The bad news is that either you play the play store lottery and end up with a worse device or you do the same with lg. I was going to get mine repaired, or rather have the screen replaced by lg rather than get yet another exchange but another person said that lg charged the repair cost and shipped a new phone. I don't know if the replacement is a refurb but it would make sense. The whole point for me with lg doing the warranty repair is to not get a different phone. Everything about my phone is awesome. I think we might have no choice unless you just want to keep it. I was going to but the ring drives me nuts. It is very visible in a sea of white.
Sent from my 5th and final Nexus 4
Click to expand...
Click to collapse
it is hard to ignore the problem , the device is fantastic
but what is that yellow spot
is it glue ?
how does glue reached the middle of the screen :silly:
Well the whole screen is glued to the touchscreen. The glue is thicker in that area because of the deformation in the glass. The person or robot pushed too hard when the panel was installed or glued and thus it dried unevenly. I got an order in for yet another RMA but the situation really pisses me off. My last is faster binned, perfect speaker and battery and everything else. Hardly any rattle, etc. When the RMA replacement ships I'm still going to call the lg warranty number and see if there's an option to replace my actual screen rather than getting a replacement. I seriously doubt they will scrutinize a device, even one they have repaired through refurbishment, as much as an anal retentive owner like myself will. I'll let you know if I find anything out. Knowing my abysmal record with the play store, my next will be worse than this one.
Sent from my 5th and final Nexus 4
Jayrod1980 said:
Well the whole screen is glued to the touchscreen. The glue is thicker in that area because of the deformation in the glass. The person or robot pushed too hard when the panel was installed or glued and thus it dried unevenly. I got an order in for yet another RMA but the situation really pisses me off. My last is faster binned, perfect speaker and battery and everything else. Hardly any rattle, etc. When the RMA replacement ships I'm still going to call the lg warranty number and see if there's an option to replace my actual screen rather than getting a replacement. I seriously doubt they will scrutinize a device, even one they have repaired through refurbishment, as much as an anal retentive owner like myself will. I'll let you know if I find anything out. Knowing my abysmal record with the play store, my next will be worse than this one.
Sent from my 5th and final Nexus 4
Click to expand...
Click to collapse
if LG would replace our screen I think that would be PERFECT .
ahhhhh
my friend I hope that you would be able to fix your problem , yet in my case I am outside usa at the moment so i think LG would charge me for a new device (or screen) .
if you were able to resolve your problem please don`t forget me :crying:
best wishes

[Q] LG G2 Screen Flickering - Where can I buy parts?

I have this flickering problem few days ago, and it looked like this: https://www.youtube.com/watch?v=Q49Yf7inuiw
I think the cause is the heat. Been searching all posts/thread on Google and many says it's the motherboard and/or the connectors to the display.
So can somebody tell me where to buy these part? Where I can trust the seller? Thanks!
Really sad this happens to my G2, I've never thought it will be this weak. My old note 2 and S4 heats like the G2, but it survived many years. Really can't believe that this is happening to my G2.
Btw, the first problem before this is having yellow spot on the lower right corner of the screen and I think if you have that, stop making the phone from heating cause the next problem will be the flickering which starts from the bottom also.
BUMP
Hello,
I have the same problem, I changed the screen but the problem still there. I read the problem is with the motherboard. Now I have to buy a new phone
UPDATE
I just noticed when my phone is at extreme warm, it does not flicker -_-

What went wrong with my Nexus 6p?

Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
View attachment 4102327
View attachment 4102328
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
ozo012 said:
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
View attachment 4102327
View attachment 4102328
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
Click to expand...
Click to collapse
My phone is under extended warranty and I had the same/similar issue.
I didn't see it happen but my screen was dark and I could not get it to display anything.
I shipped in and they sent a replacement.
ozo012 said:
Hey Guys,
I noticed something strange with my phone this morning and it has gotten progressively worse throughout the day. Has anyone encountered something like this? Originally this started off with a large set of vertical green pixels (as seen in the first picture). Then a further degrading of this with purple blotches as seen in the 2nd pic, and I'm pretty sure my display is dead now as I can swipe up and feel the haptic feedback but can't see anything on the screen.
The phone isn't bent in any way so I'm guessing that the connection inside the phone went bad. I know a repair guy who is pretty handy but I want to see if anyone knows what I am up against.
Thanks!
Click to expand...
Click to collapse
Hello definitely a hardware issue. At least I already seen this before and the screen was dead. My wife used to have an LG G2 and it displayed those weird purple smudges all over the screen after one of our daughter crushed it walking on the device.
Do you eventually sit on chairs with your phone in your back pocket?
Good luck...
tech_head said:
My phone is under extended warranty and I had the same/similar issue.
I didn't see it happen but my screen was dark and I could not get it to display anything.
I shipped in and they sent a replacement.
Click to expand...
Click to collapse
I'm definitely not under warranty as I bought this 2nd hand off eBay. Was someone's phone that had the Google Account lock on it that I bypassed.
ozo012 said:
I'm definitely not under warranty as I bought this 2nd hand off eBay. Was someone's phone that had the Google Account lock on it that I bypassed.
Click to expand...
Click to collapse
I wouldn't buy a phone 2nd hand off Ebay. I hear to many bad things. Use Swappa in the future brotha!
That is most certainly a defective digitizer. I'm guessing a stress was placed to the digitizer at some point or heat/cold maybe?
Eric214 said:
I wouldn't buy a phone 2nd hand off Ebay. I hear to many bad things. Use Swappa in the future brotha!
That is most certainly a defective digitizer. I'm guessing a stress was placed to the digitizer at some point or heat/cold maybe?
Click to expand...
Click to collapse
Bought it for $400 in Jan 2016 when it was 3-4 months old since someone didn't know how to bypass the Google Factory reset lock. Most other 128GB were going for $650+ at the time. Ebay/ Swappa would have ended up in the same place regardless. I don't blame Ebay for this experience but I have not bought many phones from them regardless. At least 6+ purchases on Swappa and all have been great. Taking to my local repair guy who I trust very much who quoted me for $195 to do the work and replace the board which is worth it to me.
5.1 said:
Hello definitely a hardware issue. At least I already seen this before and the screen was dead. My wife used to have an LG G2 and it displayed those weird purple smudges all over the screen after one of our daughter crushed it walking on the device.
Do you eventually sit on chairs with your phone in your back pocket?
Good luck...
Click to expand...
Click to collapse
This ironically has been in a Supcase Unicorn Beetle case since day 1. I am guessing that the phone being on the larger side of my front right pocket definitely has pressure put on it which likely caused this.

screen retention (ghosting)

Anyone having issues with ghosting on there v20?? Any fix if so r is it Rom related. In on vs995 weta Rom 5.0.7 7.0
I'm starting to have issues with image retention on mine.
I'm stock unrooted.
I wonder if this is covered under warranty.. it's not super annoying but still.
I am having a curious issue with the second screen. Under bright light or sunlight, the top right corner of my screen starts to flicker. Well, the brightness increases and decreases. At the beginning quite slowly and then at a higher pace. However, when I'm indoors it doesn't seem to happen, or at least not too foten.
I've tried with and without automatic brightness. I have also tried installing Lux and the issue still persists.
What I realised is that the flickering comes from the backlight of the second screen, and if I disable it, problem solved. I might Have to give it a hard reset and hope is not a hardware problem.
Has anyone experienced the same?
I posted something similar a while ago on this topic. On my left side of the screen I could see what seemed to be screen burn or something. It would be a yellowish tint that would display the keyboard and part of a screen from the app. But it seemed to be the same app everytime. I never found a solution, I had to turn the phone in for a different reason. The ffc just stopped working and would freeze my phone up.
Screen Retention\Ghosting
kbrn said:
I'm starting to have issues with image retention on mine.
I wonder if this is covered under warranty...
Click to expand...
Click to collapse
Datblkbro said:
Anyone having issues with ghosting on there v20?? Any fix if so r is it Rom related.
Click to expand...
Click to collapse
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
yurasik_687 said:
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
Click to expand...
Click to collapse
I haven't tried to take the phone to see if it can be fixed, but I have done some research and after reading many posts of people having either the G4,V10 and V20 most have been honored under warranty having their screens replaced but the problem comes back, some people claim having their screens more than one time.
I think I can live with it.. I don't wanna risk having the phone scratched or damaged somehow by the person making repairs (I like to keep my phones in mint condition) and I have a Huge OCD problem lol
I think joining XDA is an indicator of having a degree of OCD
Although I'd class mine as low I'd not be happy with the retention exhibited in those pics.
Thankfully my V20 hasn't presented any inherrent problems so far, just the odd temporary ones that happen when modding, but they're soon remedied.
Since @emdroidle gave us root for the H990ds its been great having the chance to open it up and explore more of its potential.
yurasik_687 said:
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
Click to expand...
Click to collapse
As far as I've read this is just a quirk of these LCD screens that LG uses on their phones. It should go away pretty quick as the only time mine shows up like that is when the screen brightness is all the way or very bright for like 5 or 10 minutes. Mine goes away after 5 or 10 minutes.
Download sfilter from play store activate it at 10 % and image ghosting will go away ?
https://www.youtube.com/watch?v=mpmiowtPh_A&feature=youtu.be
Here's my retention.
kbrn said:
I haven't tried to take the phone to see if it can be fixed, but I have done some research and after reading many posts of people having either the G4,V10 and V20 most have been honored under warranty having their screens replaced but the problem comes back, some people claim having their screens more than one time.
I think I can live with it.. I don't wanna risk having the phone scratched or damaged somehow by the person making repairs (I like to keep my phones in mint condition) and I have a Huge OCD problem lol
Click to expand...
Click to collapse
I was looking into the Warranty as well and just read that it can take up to 4 weeks to inspect and repair a unit, so no mobile for maybe 4 weeks or more and I'm not even sure they will accept the retention as a fault of the mobile itself, but give me the blame for it as there are some minor surface scratches from normal daily use.
So it seems the warranty is pretty much to the bin and reading stories from others about sending there phones with issues does not really make me want to send it back either. Who knows how long, and if declined giving me the blame, what a waste of time it has been. feel like iv Wasted enough time already.
They told me to make a full factory reset, which would of cause not solve the issue at all as I already knew - but I did it and sent the video of the retention afterwards - then I was told to look for scratches and I send them a video and 2 pics of what I could find and now being pointed out that maybe if they find out it is from damage that it just might be send back. Damage... Got to give me a break.
I'm not even sure what they would do with it if they accept the fault - would they begin to toy around with it or would they send me a new phone out of the box.
Is it worth it or not... I'm thinking...
For a +500 Euro phone - retention/ghosting should not happen and yet it does. First phone I ever experiences this issue.
I think I'm on the Whine wagon at the moment, sorry guys - just a little annoyed.
Jesus is God Almighty said:
I was looking into the Warranty as well and just read that it can take up to 4 weeks to inspect and repair a unit, so no mobile for maybe 4 weeks or more and I'm not even sure they will accept the retention as a fault of the mobile itself, but give me the blame for it as there are some minor surface scratches from normal daily use.
So it seems the warranty is pretty much to the bin and reading stories from others about sending there phones with issues does not really make me want to send it back either. Who knows how long, and if declined giving me the blame, what a waste of time it has been. feel like iv Wasted enough time already.
They told me to make a full factory reset, which would of cause not solve the issue at all as I already knew - but I did it and sent the video of the retention afterwards - then I was told to look for scratches and I send them a video and 2 pics of what I could find and now being pointed out that maybe if they find out it is from damage that it just might be send back. Damage... Got to give me a break.
I'm not even sure what they would do with it if they accept the fault - would they begin to toy around with it or would they send me a new phone out of the box.
Is it worth it or not... I'm thinking...
For a +500 Euro phone - retention/ghosting should not happen and yet it does. First phone I ever experiences this issue.
I think I'm on the Whine wagon at the moment, sorry guys - just a little annoyed.
Click to expand...
Click to collapse
I did ended up replacing my phone, not under LG warranty though I paid 60 bucks to Sprint to get it swapped. I thought it was better than sending out my phone to LG and wait weeks..
Convenience was the what made me toss the 60 bucks for a new unit.
Though a month later I switched to T-Mobile and upgraded to the V30+
They paid the rest of my installments with Sprint which was half the cost of 2 V20's and also got to keep them.
I use my V20 as a multimedia device now.
kbrn said:
I did ended up replacing my phone, not under LG warranty though I paid 60 bucks to Sprint to get it swapped. I thought it was better than sending out my phone to LG and wait weeks..
Convenience was the what made me toss the 60 bucks for a new unit.
Though a month later I switched to T-Mobile and upgraded to the V30+
They paid the rest of my installments with Sprint which was half the cost of 2 V20's and also got to keep them.
I use my V20 as a multimedia device now.
Click to expand...
Click to collapse
Nice - seems like I'm not going to get much from the warranty on the screen issue and still not sure if I should send it back as I'm afraid they do something stupid to it. Well, if my phone melted down at some point I would still buy an V20 in replacement. Battery and SD card is just a win for me even with all the phones faults. Just so sad that LG did not fix a better screen for the V20 in regards of getting Ghosting/Retention.
Anyway - I just tried one of the fixes I found without jail breaking the phone and it does help a little but far from solved the issue at all. I have ghosting/retention all over the screen now and most likely just going to get worse over time as it has from the beginning of it.
I think the image retention is a bug. It randomly happens on mine. At first I thought it was a crappy screen but then it went away. It will even show dark image retention like using xda. And most of my retention around the inside 1/4 of the screen.
Sent from my [device_name] using XDA-Developers Legacy app
Aymenitoo said:
Download sfilter from play store activate it at 10 % and image ghosting will go away
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Sadly did not work here. Still have ghosting. 20% won't do either - il try 30%.
Ok I was getting ghosting which has been getting worse and wore the past month but in the past 2 weeks its been getting really bad on both displays, ontop of that my phone was dying in 20-25% range and going up to 100% charge just to drop like 10 minutes later to like 50% probably just the battery idk
I sent my phone in and here is what they marked on the warranty page
Symptom: Software failure
Repair: Download new software
I honestly hope they don't think its because I wasn't on the latest version of android because I kept putting it off or i'm gonna be pissed, especially since my warranty ends 3/18/2018 and these 2 issues have slowly been getting worse.
Hi!
Here is a working fix if your device is rooted.
Link: https://forum.xda-developers.com/v20/how-to/lg-v20-screen-burn-fixed-t3661631
so is this an LG LCD specific issue ? I am just curious when I switch phones should I consider AMOLED / OLED or stick with LCD but maybe a different vendor ?
Jaws4God said:
so is this an LG LCD specific issue ? I am just curious when I switch phones should I consider AMOLED / OLED or stick with LCD but maybe a different vendor ?
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The culprit behind this is low contrast with high blue-output or cooler color temperature. If you are rooted, you can easily tone down the blue channel by a count of 20 (out of 256) and all is good. Also you don't have to use the phone as maximum brightness all the time, the screen itself is way too bright even for the least level.
2ndly, this ghosting is temporary and develops over time of use. It goes away for LCD.
OLED screens suffer from the permanent ghosting aka burn-in, though its coming over time is delayed by quality and improvement of the manufacturing process. Honestly, OLED's have higher saturation, more vibrance, higher contrast which makes them appeal to human eye but it comes at a cost.
dark_prince said:
The culprit behind this is low contrast with high blue-output or cooler color temperature. If you are rooted, you can easily tone down the blue channel by a count of 20 (out of 256) and all is good. Also you don't have to use the phone as maximum brightness all the time, the screen itself is way too bright even for the least level.
Click to expand...
Click to collapse
Oh cool. thanks for explaining that! I am not rooted... 1. too nervous of causing issues after root .. 2. mine isn't rootable (on most recent security patch)..
so is there anything I can do to help with the blue output?
dark_prince said:
2ndly, this ghosting is temporary and develops over time of use. It goes away for LCD.
OLED screens suffer from the permanent ghosting aka burn-in, though its coming over time is delayed by quality and improvement of the manufacturing process. Honestly, OLED's have higher saturation, more vibrance, higher contrast which makes them appeal to human eye but it comes at a cost.
Click to expand...
Click to collapse
yeah that seems to be what i've read too... I just typically keep my phones for a while and burn in or ghosting worries me...

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