Database Users

Already onto my 2nd Hero. Dead pixels et al

Folks,
After complaining to T-mobile UK about the gap at the top of my G2's screen and a couple of dead pixels (see thread: http://forum.xda-developers.com/showthread.php?t=542534) they kindly sent me another within 3 days. Unfortunately though this one has no gap (thanks) there are now 3 noticable dead pixels on the screen (most noticable on startup at t-mobile splash screen).
I just want to know if anyone else has had this problem and get a bead on what others are doing about it. Problem is now I have already had a swap out these guys are now saying the policy is to bring the phone into a t-mobile store and have it sent off to be checked which to me is TOTALLY unreasonable as the handset is supposed to be brand new.. ARRRGGGHH!!! Am I just being REALLY over the top? Should I just have to put up with the dead pixels??

i suppose it really does just depend on how bad they are.
I know you would just be on the edge of HTC's policy on pixels...they usually won't touch anything under four unless they're really obvious

Hmm.. Well there is one which is REALLY noticable during the startup and less so during operation. The other two are not quite as obvious during startup and practically invisible during normal ops. Thing I really want to know is whether or not this is common among users of this phone and they are just living with it as it doesn't really affect the use of the phone or is it just me that this is happening with?

People. If any of you are out there especially if you are on a UK t-mobile contract could you please try switching off your phone then switching it on and check you screen while the splash screen loads and see if you notice any dead pixels or see if you can get a black background and check.
I would be reluctant but prepared to put up with this if it were something which was the norm for the majority of new G2 handsets and really dont want to keep swapping my phone only for the dead pixels to be more noticable on the replacement. I guess it's just a peace of mind in numbers thing.

with current LCD technology, the odd dead pixel here and there is fairly normal, but thankfully not as wide spread as it used to be.
I've not seen any on the ones i have seen, and never had a dead pixel on the HTC built devices i have personally owned (going back to 2003/4), although my one and only PSP, which i bought the day it was released, had a crap load of them and was sold very soon afterwards!
I don't think it is particularly widespread to be honest, but there will always be one or two devices in a run that get a dodgy pixel or two.
have you checked the market to see if there is a pixel conditioning app? I'm sure i saw one somewhere. They don't always work, but it cant hurt to try...sometimes they come unstuck after a while.
oh, and i also have a t-mobile one. None on mine.

Dude.. Fortunately the only guy responding to this post is a guy who is being as helpful as you I can;t say I am even aware that pixel conditioning apps exist.. I'll have a look.

be lucky, i'm actually in a good mood at the moment! i guess it's the prescription painkillers i'm on (legitimately i might add...i'm not some sort of addict) overriding my natural hatred and grumpiness of being at work on a weekend....god bless opiates!
i've already pissed someone here off this morning before they kicked in!!

I bought a sim free Hero from Mobilefun. I'm now on my THIRD Hero due to replacing the last 2. The current one and first didn't have any screen issues but the second one did. As soon as i swithced it on, big bright spots. Sent it back straight away of course, as this is unacceptable.
The current one has a minor cosmetic flaw but I'm keeping it this time
Don't worry about being OTT about this. You pay a lot of money, you want something top notch.
Edit: Incidentally, Mobilefun customer service is the best I've experienced. Both handsets were replaced and in the palm of my hand again within 48 hours!

kingtendo said:
People. If any of you are out there especially if you are on a UK t-mobile contract could you please try switching off your phone then switching it on and check you screen while the splash screen loads and see if you notice any dead pixels or see if you can get a black background and check.
I would be reluctant but prepared to put up with this if it were something which was the norm for the majority of new G2 handsets and really dont want to keep swapping my phone only for the dead pixels to be more noticable on the replacement. I guess it's just a peace of mind in numbers thing.
Click to expand...
Click to collapse
I have a t-mobile contract hero, I can't see any dead pixels on the splash screen.
There is a tiny gap at the top (ie you can see some copper if you hold it at the right angle to a bright light, but It seems to be the same as all around the rest of the screen and so it doesn't really worry me.

Dude.. As far as the gap in the screen goes there SHOULDN'T be one. I had one on the last handset and changed mine. As I explained this one has some dead pixels but the gap is gone. I repeat it should NOT be there. All manner of dust and debri will eventually get stuck in there and on the underside of the display I am sure. If you can change it I certainly would. I think I will be attempting to change mine again (sigh)

definitely should not be a gap.
my first one does not have one, i'm waiting to see what the state of the second one is when i get home this afternoon. i hope it's ok.

I have a dead pixel as well in the top left corner but it's only noticeable on the startup screen so I don't mind. It's actually quite common with LCDs, my girlfriends iPhone has a couple and I've had phones in the past with some. You can google nearly any phone and find people dead pixels..palm pre, iphone 3gs, blackberry etc. You can return it but then you run the risk of getting a phone with other issues or more dead pixels.

my HTC Hero has 3 dead pixels but they dont bother me at all .

rhedgehog said:
be lucky, i'm actually in a good mood at the moment! i guess it's the prescription painkillers i'm on (legitimately i might add...i'm not some sort of addict) overriding my natural hatred and grumpiness of being at work on a weekend....god bless opiates!
i've already pissed someone here off this morning before they kicked in!!
Click to expand...
Click to collapse
Don't worry rhedgehog, I've already forgiven your faux pas this morning.
Sorry, post completely irrelevant to your issue!

kingtendo said:
Hmm.. Well there is one which is REALLY noticable during the startup and less so during operation. The other two are not quite as obvious during startup and practically invisible during normal ops. Thing I really want to know is whether or not this is common among users of this phone and they are just living with it as it doesn't really affect the use of the phone or is it just me that this is happening with?
Click to expand...
Click to collapse
You know i thought i had dead pixels at startup under the hero word, but when i loaded a pixel fixer app to check the dead pixes by cycleing different colours on the screen nothing showed im convinced the start up animation is glitched and makes it look like dead pixels!! get the app and check!!

I have a dead pixel too and mailed to the company from where i bought it. I mean, did pay a lot of money for it, 440€, so i expect a device wich has no dead pixels or gaps at all!! .
Let you know how things go.
cheers

I have 3 dead pixels on the startup screen one in the very top right. I don't notice them when the phone is in normal operation. if I get anymore I will be tempted to send. it back.

yrreP said:
Don't worry rhedgehog, I've already forgiven your faux pas this morning.
Click to expand...
Click to collapse
shut up Yrrep, or im snapping your SIM again!!! see you at work in the morning
Sorry, now back to the topic....
second g2 arrived and no gap or dead pixels on that one either.

Right, I've decided to ring T mobile about replacing my Hero due to the gap. Will it be an issue that it's more than 7 days since I recieved my phone?

T-Mobile will usually try and be funny with anyone requesting the return of a handset after 7 days but just stick to your guns.. The item is faulty but not instantly noticable. If you catch the rigt person you will be ok.. Just try calling back a few times if necessary. I think half the time I get stuff from them I because i hassle them so much.
By the way.. Can anyone recommend a good pixel testing/fixing app??

New Sensor or What? Help need!

Dear all, please dont kick me so hard, but can anybody explain me what is window (sensor, device???) on the top of htc logo and between calldynamic! What is this, proximity sensor NO?! IRda - NO?! In manuals i couldnt find this place explanation. Sorry didnt read all threads to find thruth!

DTNT said:
Dear all, please dont kick me so hard, but can anybody explain me what is window (sensor, device???) on the top of htc logo and between calldynamic! What is this, proximity sensor NO?! IRda - NO?! In manuals i couldnt find this place explanation. Sorry didnt read all threads to find thruth!
Click to expand...
Click to collapse
First off, welcome to XDA
Secondly, do you mean the 3G Camera or earpiece or the light sensor?
Can you provide image of what you are describing?
Check out page 25 of manual

Thank you Spartan for you hospitality, no this sensor in the left side, it is not camera and light sensor! you can see it only in some angle, stright look will not show you this place. later i will try to highlight in pic.

DTNT said:
Thank you Spartan for you hospitality, no this sensor in the left side, it is not camera and light sensor! you can see it only in some angle, stright look will not show you this place. later i will try to highlight in pic.
Click to expand...
Click to collapse
No sensor, just your imagination, scratch or build defect.

I dont mention that it is sensor, but what is this? please see in the angle to your apparatus and you will see it, maybe something that producers did for future uses? just take a look!

DTNT said:
I dont mention that it is sensor, but what is this? please see in the angle to your apparatus and you will see it, maybe something that producers did for future uses? just take a look!
Click to expand...
Click to collapse
I have check on my girlfriend's TouchHD and there is....... NOTHING!

There is nothing there. Your phone might have some kind of minor manufacturing flaw that makes you think there is something there. I have had my HD for a year and have never heard of anything being there. I looked at it from all angles, and compared it to the right side. My phone shows nothing. Both the left and the right side look the same.

Thank you all for your attempts, but I will tru to put pic of it (if camera will capture it), and maybe than you can explain me this place usebility. Will try to give a pix on monday!!!

DTNT said:
Thank you all for your attempts, but I will tru to put pic of it (if camera will capture it), and maybe than you can explain me this place usebility. Will try to give a pix on monday!!!
Click to expand...
Click to collapse
I highly doubt there's anything. I've recently opened up my phone to replace the screen and had to mess around in there with the camera/speaker/light sensor and there was nothing else.

Please see attached photoes, can anybody explain this window dedication? Waiting for your replyes.

looks like a air bubble under the screen protector.

Oh common guys, it is not bubble, not scratch, please look on top of htc logo untill calldynamic, this thing placed between them. Mayby mine is special, super-assembled!!!

ok, i was doubtful but i checked anyway and couldnt see anything, then i saw your pics and thought id give it another try and nope, nada, then i figured id pull it to bits and have a gander and inside and still nothing.
Whilst this was slightly entertaining im affraid to say you have probably got a bubble under the first layer of screen.
That is the most likely explination, the chances you have a one off device that no one else has which has some mystical new sensor is so small you'd be better off putting your life savings and the money you made selling your house on the lottery in the hope you'll hit the big one!

Ok, if accept the version that it is bubble under first layer, can you explain why this bubble has so right geometric forms? The guy next to me has an IPhone, and even him thought that it is porximity sensor like his apple has. Strange and Mistyc!!!

I agree that the shape is very geometrical, and I can understand how it would make you think there is something special there. It is unique, but I still don't think it's related to any functions or features the phone has. Look at the letters "htc". You have a slight frame around each letter that is the same shade/color as the "window" you are referring to. My "htc" letters have no such frame around them. The black of the phone comes up directly to where the white letters start.
So, I think it's some kind of strange manufacturing effect.
I'll even attach the service manual for you to look at.
Download service manual here

To be truthfully honest I thought you were seeing things until you posted your 3 pics. Yes, it does look geometrical in shape, but I can assure you that this is not a sensor, button or anything else intended by HTC. As stated by others previously is looks like a flaw in some way, either on the device itself or caused by the skin protector. If you take your device to any retail shop and compare it with another HD this may ease your concerns and I'm sure the staff in the shop would also say as everyone else here has.

Absolutely agree with htc letter, before your post i don't even see this feat, well, i think i should agree with that this window has no any function. Besides i saw off. manual, no-nothing. OK, waiting for another variants of reply.

Fallen Spartan said:
To be truthfully honest I thought you were seeing things until you posted your 3 pics. Yes, it does look geometrical in shape, but I can assure you that this is not a sensor, button or anything else intended by HTC. As stated by others previously is looks like a flaw in some way, either on the device itself or caused by the skin protector. If you take your device to any retail shop and compare it with another HD this may ease your concerns and I'm sure the staff in the shop would also say as everyone else here has.
Click to expand...
Click to collapse
Well, first of all device was bought not in EU, second, in my country very hard to find even person who owns device, too much expensive for our market, i'm even not talking about shops to compare my apparatus with others. By the way, does anybody know, whether in this forum chats somebody from HTC. i would asked him directly.

DTNT said:
Well, first of all device was bought not in EU, second, in my country very hard to find even person who owns device, too much expensive for our market, i'm even not talking about shops to compare my apparatus with others. By the way, does anybody know, whether in this forum chats somebody from HTC. i would asked him directly.
Click to expand...
Click to collapse
I would just ask HTC directly on their contact site:
http://www.htc.com/europe/CS_Mail.aspx

Looks like something trapped under the screen protector, did you peel it back and check?

Weird spot on the screen

Hi guys,
Today I noticed a very weird looking spot on the screen, or better just below it. It seems like there is some fluid just beneath the surface of the screen. I am always very careful with my HTC's, so I really don't believe I caused it... There was no pressure, I didn't drop it, I carry it in my shirt breast pocket or inside pocket of my jacket, without any other items. I really really dont know what happened - I pulled it out of it's leather sleeve, and it was there. This morning it wasn't.
Any idea if this is covered under warranty? Any idea what caused it?
Best Regards,
Lukas

Lukasss said:
Any idea if this is covered under warranty?
Click to expand...
Click to collapse
I'd be STRAIGHT on to my supplier if mine looked like that! How does it look when the screen is on, cos let's face it, that's when it really matters, and probably how they'll view it when it comes to the warranty.

It's difficult to capture on a picture, but it's VERY visible when screen is on. Colors beneath the spot (wallpaper) seem washed out a little, so you get a very small color difference...

Something to do with cold weather and heating leading to condensation? I have no idea but I would ake a photo and email HTC AND your place of purchase ASAP to see if you could get a replacement, even if it doesnt bother you when the screen is on. It would bother me though, I think I havean almost OCD like quality when it comes to devices being perfect...
On a second thought, the leather case that comes with it is extremely tight, I couldn't remove my phone from it for the first few days till it stretched out! Do you think that might be enough pressure to do that to a screen?

I'd definitely get on to whoever you got this from then. That's not good!

call the waranty service ...

Mine had a weird spot as well right in the middle (and it appeared out of nothing like yours). Doesn't quite look like yours though (maybe you just caN't see it in the photo). Only noticeable at certain angles, and it looks like a colorful smudge. With the screen on it's even harder to notice it. When you press on it the "puddle" moves and shifts.
It looks like there is humidity under it. I went to the shop where I bought it, and they said that happens with some other touch screen phones, and is bound to disappear. The guy said it was due to the heat getting trapped bellow the screen.
In my opinion looks more like a humidity condensation thing.
Take it to the shop where you bought it, ask for an opinion. You still have loads of time to use the warranty, and if in 3 or 4 months it is still there or if that bothers you, just activate the warranty.

Thnx for the replies guys!
Something to do with cold weather and heating leading to condensation? I have no idea but I would ake a photo and email HTC AND your place of purchase ASAP to see if you could get a replacement, even if it doesnt bother you when the screen is on. It would bother me though, I think I havean almost OCD like quality when it comes to devices being perfect...
Click to expand...
Click to collapse
I don't think it's cold/warm/cold issue... Today I got up, put my phone in my inside jacket pocket, went down to my garage, got in the car, drove to work, into an underground garage and took the elevator into the office - phone wasn't exposed to cold today AT ALL. And it doesn't seem to be water, it's not very fluid, and there is no damp.
even if it doesnt bother you when the screen is on
Click to expand...
Click to collapse
It bothers me massively - even when I'm NOT looking at it. The spot is also very visible when the screen is turned on.
I'd definitely get on to whoever you got this from then. That's not good!
Click to expand...
Click to collapse
Did that immediatly after noticing the spot - my supplier asked me to e-mail him the pictures which I did, but he seemed reluctant to promise a replacement... He said that quote mechanical damage is not covered by HTC warranty unquote. This sucks - I didn't do anything wrong!
Grtz
Lukas

CyberClaw said:
Mine had a weird spot as well right in the middle (and it appeared out of nothing like yours). Doesn't quite look like yours though (maybe you just caN't see it in the photo). Only noticeable at certain angles, and it looks like a colorful smudge. With the screen on it's even harder to notice it. When you press on it the "puddle" moves and shifts.
It looks like there is humidity under it. I went to the shop where I bought it, and they said that happens with some other touch screen phones, and is bound to disappear. The guy said it was due to the heat getting trapped bellow the screen.
In my opinion looks more like a humidity condensation thing.
Take it to the shop where you bought it, ask for an opinion. You still have loads of time to use the warranty, and if in 3 or 4 months it is still there or if that bothers you, just activate the warranty.
Click to expand...
Click to collapse
Thnx for the reply.
The spot on my phone is really visible, doesn't matter at which angle you look. Screen off is worse than with screen on. There is no color in the spot whatsoever and it doesn't seem to be movable (if I press hard I can make it bigger, but it returns to original size after release)... I'll keep it warm for the night, and I'll see tomorrow... I could measure it, and see if dimensions are changing when temperature rises or drops.
Grtz
Lukas

Have you flown with it recently?

Pagnell said:
Have you flown with it recently?
Click to expand...
Click to collapse
Nope... so no pressure changes either. Good thinking though...

WTF???
When I heat it for about ten minutes with a blow dryer it disapears. When I stop heating it, it reappears @ room temperature... WTF is this thing?

Lukasss said:
When I heat it for about ten minutes with a blow dryer it disapears. When I stop heating it, it reappears @ room temperature... WTF is this thing?
Click to expand...
Click to collapse
WTF indeed!?! When it dissapears does the display show correctly where it used to be?

Yes, you don't see anything wrong. For about two minutes. Then the spot reappears exactly in the center of the screen (where the 'wait' cursor/hourglass appears) and starts to grow until it has it's "original" dimensions.
???

Lukasss said:
Thnx for the reply.
The spot on my phone is really visible, doesn't matter at which angle you look. Screen off is worse than with screen on. There is no color in the spot whatsoever and it doesn't seem to be movable (if I press hard I can make it bigger, but it returns to original size after release)... I'll keep it warm for the night, and I'll see tomorrow... I could measure it, and see if dimensions are changing when temperature rises or drops.
Click to expand...
Click to collapse
Looking at the placement, it seems it's similar to mine, which is right in the center. Mine returns to the center if I press it as well.
The heat test you just did made me believe it has something to do with heat like the guy where I bought it said...
Here is another thread on the same subject (different phone)
http://forum.xda-developers.com/showthread.php?t=293311

I kept reading around, there are reports of the duct tape method.
Basically it works in the presumption the problem is both screens not keeping space between themselves. Just use duct tape over the wet patch, and pull it 20 or 30 times, and the screen should lift and the patch disappear. I'll try it and tell you if it worked.

Thank you! I'll try it as well.

Didn't work...

lol... I had to look for tape, but the tape method was unsuccessful as well on mine.
thnx anyways.

this is a capacitive touch screen so all are glass and the tape method won't work as there isn't anything to lift up unlike the resistive screen where there is a gap between the top plastic and the actual screen

CDMA Hero Bugs and Manufacturer Defects

I'm starting this thread as a central database for CDMA Hero owners to share defects and bugs in Hardware and Software.
My apologies if this has been addressed else-where.
Found with my Girlfriend's and my "with Google" Heros that we both have a noticeable amount of dust under the screen (glass). I thought this was addressed with rev. 2 of the phone?
Anyone one else with the same issue?

paint on case is VERY easy to chip...

I agree the finish seems a little delicate. I've been using a cheap hard plastic case since I got mine in dec. Helps alot with wear and tear, and isn't too bulky or hard to get out of my pocket.

i agree with the paint issue.
my end button is totally red not silver and red

I had a dust issue with my first (unbranded).
The first thing I did with my replacement (with google) hero was to apply an invisible shield to it. I have not noticed any dust under the screen whatsoever.
Also, although it isn't exactly pretty, I found while applying the invisible shield that it did not cover the gap between screen and button pad. As a quick fix to this I cut a thin piece of invisible shield material that was left over and applied it over the crack/screen protector/button pad protector. Just for some extra protection.
For shocks, I have the phone in the HTC silicone case. My phone has taken a number of falls/skids across the ground and stuff and this combo has protected it completely.
Edit:
Almost forgot, my original also seemed to develop a wear mark on the metal button pad finish. It was as if a part of the layer had rubbed off and tarnished in a circular pattern.

about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit

justinisyoung said:
about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit
Click to expand...
Click to collapse
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?

mrinehart93 said:
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?
Click to expand...
Click to collapse
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
I understand how frustrating it can be for dust to collect under the screen of your device. We have recently learned that Sprint has a process in place to resolve this issue. Please contact Sprint for the location of your nearest Sprint Service and Repair facility. They are equipped to clean your device, and in doing so will be able to keep the issue from recurring in the future. I apologize for any inconvenience you may have experienced.
Click to expand...
Click to collapse
which pretty much means that the sprint store should be able to repair it for free.

justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....

I had heard about the dust problem before, and was glad that I didn't have that problem yet... After reading this thread, I decided to look again.... Now I do have dust in the bottom right
It seems to me that the problem is dust entering between the keypad and the screen, and then getting up underneath of the digitizer which doesn't seem to be against the LCD, which is strange, I think. Most handhelds I've taken apart have the digitizer glued around the edges directly to the LCD. Thank god that HTC and Sprint are actually addressing this problem. If someone does know how and where this seal is applied, I'd love to know. I might be taking mine back before too long, and I always would like to know what they're going to do beforehand.

beyondinferno said:
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....
Click to expand...
Click to collapse
OMG i loved the mogul till I realized the CPU was slow the whole thing was slow and in my 2 years i went through 8 of them. That was the best money ever spent on TEP
Seriously you guys should have no problem exchanging that phone in warranty without TEP IF you take it to the shop and they cant resolve your dust issue they will ship you a remanufactured phone.

justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.

clamknuckle said:
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.
Click to expand...
Click to collapse
ffffffffffffuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu-------------
So is HTC actually 'fixing' the problem?

brian2220 said:
i agree with the paint issue.
my end button is totally red not silver and red
Click to expand...
Click to collapse
Same here. Otherwise no issues.

The stock roms sucks.
But seriously, same as everyone else
-Dust under screen
-Button paint chipping off

At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Actually, I'm considering taking my Hero apart and trying to figure out a fix on my own. I think I'll wait just a little longer... just to make sure nothing fails and I can't take it back. Or, is there anywhere I can buy those black stickers for the screw-heads?

I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html

chococrazy said:
I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html
Click to expand...
Click to collapse
OMG they murdered a Heroc!!!

thematrixkid17 said:
At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Click to expand...
Click to collapse
Interesting, I loved my Touch Pro, the only flaking or issues with the aesthetics I had were from where it met pavement once...there's also a .cab file your friend can download that will fix the date issue...I'd post a link but I'm not sure of XDA's linking policies to other sites, just google ".cab fix for touch pro sms date," it's one of the first results.
As far as bugs and manufacturer defects with my Hero go, I've had the phone for a little over a month now and haven't anything to report...it does lag a little at times but I've yet to find a rooting process that works for my Hero for whatever reason, it's the newest version with the "with Google" branding. The "one touch root" or whatever it was titled from unlockr didn't work, nor did the one I found on android forums.
I didn't get stuck in a bootloader or anything for either process, it's simply that neither one had any affect; I did follow both process to a "T." I'll get around to trying the tutorial I found on here (XDA) one day when I have time, although I must say, I kind of prefer the hacks and tricks of WinMo at this point.

Aridon said:
Same here. Otherwise no issues.
Click to expand...
Click to collapse
same, i just removed the foil completely. just have a red button now.

Soft key backlight issue?

I noticed that there's a tiny gap between where the screen ends and where the frame begins. It looks really crappy when the backlight for the soft keys is turned on because the light shows through this gap.
(I used the nexus one camera for this, so it's not very visible. It looks a lot worse in person.)
Does anybody else have this? If not, I'll just go swap mine at the sprint store...

No light leak on mine!

I have the same problem although mine is a lot worse. Maybe I should get it exchanged.

No leak on mine. That would drive me bonkers....but I'm ocd. Bring it back!

Most have this

This goes hand in hand with the glass separation issue. Give it a good press down at the bottom and it will fix it for about 30 seconds. It's a problem with the adhesive. I'll be using my warranty once the evos are more readily available.

Dredge said:
This goes hand in hand with the glass separation issue. Give it a good press down at the bottom and it will fix it for about 30 seconds. It's a problem with the adhesive. I'll be using my warranty once the evos are more readily available.
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Same here..

I think they are all gonna get this at some point. Is it neccecarilly a defect? you cant notice it unless you sit in a pitch black room... also i use the silicon case that overlaps the glass just a little bit all around so i dont really notice anyways.

i like to read at night with dark mode. so just the fact that i can't turn off the menu lights irritates me. i used to use LEDshack on the droid.

scev5 said:
I think they are all gonna get this at some point. Is it neccecarilly a defect? you cant notice it unless you sit in a pitch black room... also i use the silicon case that overlaps the glass just a little bit all around so i dont really notice anyways.
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Well, as it stands, its not a huge deal. The question is, how bad will the problem get? It has potential to be a serious problem if it continues to separate. (ie works it way on up the phone)