Database Users

[Q] Dust under the screen

Does anyone else have any issues with dust being trapped between the layers of glass on their screen?
I've actually been waiting for a replacement phone since day one (due to a scratch on the screen from the factory), but today I noticed a new problem that wasn't there before. There is now some dust that is trapped between the layers of glass.
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Sorry about the crummy picture. I'm not sure if you can tell but if you're looking at the phone itself, it's obvious the dust is on some middle layer, due to the way the shadows fall. Since it's not on the outermost layer, I see no way of getting rid of this.
Has anyone else had this problem?

maybe try a burst or two of canned air at the edge of the screen?

bbowman said:
maybe try a burst or two of canned air at the edge of the screen?
Click to expand...
Click to collapse
No workey. I'm not sure how in the world it managed to get there, but I'm pretty sure that dust isn't going anywhere now.

bbowman said:
maybe try a burst or two of canned air at the edge of the screen?
Click to expand...
Click to collapse
That is a bad idea, I did that once on a Nexus one.
It had two spec of dust under the screen, i removed the battery and used canned air. When I turned the phone over the lower half of the screen was filled with dusts.
My suggestion is to get a replacement.
E

I woke up today and noticed dust under my screen as well. I have no idea how it got under there, or when, I just noticed it today.
Has anyone done any replacement due to this issue? I'm afraid I'm going to get a refurbished phone if it gets exchanged. For those who bought at the microsoft store, do you get your exchanges there or are they sent to you?

just noticed dust inside my screen today

This has me a bit nervous because I noticed a bit of lint under the screen today. The point of entry appears to be the speaker above the screen, which has tiny holes which may allow dust to get trapped (permanently?) underneath. With that in mind I certainly wouldn't recommend blowing air on it which probably would just push more dust through the holes.

noticed a large quantity of dust under the glass today. I have been loving this phone really, but this is disappointing-especially since if I send it back I will likely get a refurb.
I did attempt a fix myself, slid out the keyboard and turned over the phone to remove the 2 screw covers and screws. Popped off the top plastic cap and attempted to slide the glass up and off. Glass wouldn't budge.

i could be wrong but most of the replacement DVPs that have been sent out are brand new units. if the dust is really annoying I'd go for a replacement.

has anyone written to dell?
did they correct this issue in the production?

I asked about this a while ago.. I got a new one from Dell.
I THINK looking at the phone and screen, the lint is getting in via the speaker hole at the top.
Also it looks like fine denim pocket lint.. how many of you with the complaint, wear denim and stick the phone in your front pocket?

Both my initial DVP from the WP7 launch (11/8) and my current one have dust under the screen. I tried getting a replacement from Dell last week, but the replacement locked up frequently. For now I'm sticking with dust rather than lockups.
I'm interested to know if others who have had their's for a few months are experiencing the same.

cdgoin said:
I asked about this a while ago.. I got a new one from Dell.
I THINK looking at the phone and screen, the lint is getting in via the speaker hole at the top.
Also it looks like fine denim pocket lint.. how many of you with the complaint, wear denim and stick the phone in your front pocket?
Click to expand...
Click to collapse
Not sure, but it could also be getting in from the back. There is tons of dust/lint from my pocket underneath the battery cover and battery.

the evidence is compelling
dell should stick to computers, where they have excellent service
if they want to manufacture phones then research first
i dont think they forgot about sealing the screen

Has anybody tried casings etc? Do these help keeping dust away? I have heard of invisible shield and otter box.anybody tried them?
Sent from my HD7 T9292 using Board Express

I have the otterbox and a screen protector and still got dust under my screen, kind of annoying but I can deal with it. Itd not making or breaking my phone at this time, but it would be better if the dust wasnt there.

937dytboi said:
I have the otterbox and a screen protector and still got dust under my screen, kind of annoying but I can deal with it. Itd not making or breaking my phone at this time, but it would be better if the dust wasnt there.
Click to expand...
Click to collapse
that sux.
I was planning to buy otter box hoping that'd help..
What now? I have to visit many dusty places:-S
Sent from my HD7 T9292 using Board Express

My second DVP has sucummbewd to DUst under the screen again, and this time its owrse than the one I sent back.. Hmm.. :-/
Shoudl I send it back again..?

cdgoin said:
My second DVP has sucummbewd to DUst under the screen again, and this time its owrse than the one I sent back.. Hmm.. :-/
Shoudl I send it back again..?
Click to expand...
Click to collapse
I think it's just a flaw in the design. It happened on my original MS Store DVP and the December replacement.

I've got a few specks of dust under my screen as well. Super frustrating because I don't even use the DVP daily, it just sits at home for testing usually. Now I keep it in a ziplock bag because I'm a freak.
My brother's first unit had a ton of dust under it, but for the moment his new one is fine. He actually uses his everyday and it spends tons of time in his pocket.
Definitely a design flaw/ quality control issue but I won't send it in just to get a refurb back, I don't trust Dell enough.

Screen crack.

I love my x10 and today at work I noticed to scratches on my screen protector at an angle were really two long cracks. I can't see them easily unless I tilt the phone or turn the screen off. Its going to annoy me, I'm afraid the cracks will grow. Its an excuse to get an sg2, but I love my x10
Anyone else ever get a scratch or crack that was enough to have you waste money on a new phone?
Sent from my X10i using XDA App

Windst said:
I love my x10 and today at work I noticed to scratches on my screen protector at an angle were really two long cracks. I can't see them easily unless I tilt the phone or turn the screen off. Its going to annoy me, I'm afraid the cracks will grow. Its an excuse to get an sg2, but I love my x10
Anyone else ever get a scratch or crack that was enough to have you waste money on a new phone?
Sent from my X10i using XDA App
Click to expand...
Click to collapse
Remove your screen protector to see if it's a ''crack'' and not a very deep scratch.

Windst said:
I love my x10 and today at work I noticed to scratches on my screen protector at an angle were really two long cracks. I can't see them easily unless I tilt the phone or turn the screen off. Its going to annoy me, I'm afraid the cracks will grow. Its an excuse to get an sg2, but I love my x10
Anyone else ever get a scratch or crack that was enough to have you waste money on a new phone?
Sent from my X10i using XDA App
Click to expand...
Click to collapse
I haven't had it(knock on wood) but I've seen people reporting weird cracks

PlayGunsta said:
Remove your screen protector to see if it's a ''crack'' and not a very deep scratch.
Click to expand...
Click to collapse
I did. It could be a deep scratch but it glares. I feel like its my girlfriend who just gained 200 pounds.
Sent from my X10i using XDA App

Windst said:
I love my x10 and today at work I noticed to scratches on my screen protector at an angle were really two long cracks. I can't see them easily unless I tilt the phone or turn the screen off. Its going to annoy me, I'm afraid the cracks will grow. Its an excuse to get an sg2, but I love my x10
Anyone else ever get a scratch or crack that was enough to have you waste money on a new phone?
Sent from my X10i using XDA App
Click to expand...
Click to collapse
Have you removed the factory applied screen protector?
It is VERY thick, so if you haven't, they are probably just scratches,
your screen should be intact.
In my experience the screen itself is very durable.
Are you by any chance looking for an excuse to buy the SGS II?
I feel for you, I played with it yesterday and it is great!
EDIT: Just read your above post. Sorry, I understand how you feel...
Maybe you could replace the digitiser but they are expensive and quite a hassle to do it right.
There's a disassembly guide here, maybe it will help you if you decide to do so.
Good luck!

Windst said:
I did. It could be a deep scratch but it glares. I feel like its my girlfriend who just gained 200 pounds.
Sent from my X10i using XDA App
Click to expand...
Click to collapse
Who cares, just buy the SGS2 now your x10 is messed up
Now serious:
You should do what Immortal says if you want or else the non-serious advice from me in this reply.

scratch/cracks not covered by warranty unless you have the insurance option. You can talk them out of the $50 fee, I did.

I too have a crack in my screen which runs from the the mid left of the screen arcing down towards the middle where the words Xperia are written
To me this seems like the crack is actually underneath the screen, as it cannot be felt or scratched at,
Here is a photo (apologies for the poor quality) my x10 is the only camera i have =P
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speeee said:
I too have a crack in my screen which runs from the the mid left of the screen arcing down towards the middle where the words Xperia are written
To me this seems like the crack is actually underneath the screen, as it cannot be felt or scratched at
Click to expand...
Click to collapse
WOW...
How did this happen, if I may ask?

Mine looks the same but the digitizer is cracked on mine and the touchscreen doesn't work any more
If yours is still working, count yourself lucky?
Or take it apart and see if its the screen, lcd or screen protector?

Is the digitizer part still intact? you can try to disassemble them and look the crack if it's in the outer glass or worse, and if you're lucky you may only need to replace to housing. I've seen many OEM housing in online hk store that sold complete housing (excluding the buttons and usb cover cap) for about US$ 23 and it may cost less than having to buy a full new phone like SGS II

speeee said:
I too have a crack in my screen which runs from the the mid left of the screen arcing down towards the middle where the words Xperia are written
To me this seems like the crack is actually underneath the screen, as it cannot be felt or scratched at,
Here is a photo (apologies for the poor quality) my x10 is the only camera i have =P
Click to expand...
Click to collapse
just like mine, mine ended up going all the way accross. cant be felt, and not noticable at the right angle, but ver noticable at angles or when the screen is off

eBay new digitizer and swap it over only like $70 thats with full front housing and all tools

my screen still works surprisingly well considering how graphic the crack looks, as i said I think its whatever is underneath the screen that has cracked, im quite thankful that i recently took out insurance on the phone before the crack happened so i guess I'm safe if it gets any worse
the crack was caused by a brief trip down the stairs which my X10 took =/

buy a screen replacement from ebay
buy a screen replacement from ebay

Yeah change the digiticer part done that my self its absolutly doable (dont read easy)

I scratched my phone's screen :(

So I bought my phone one month ago, and boom, scratch. It just happened for putting it in and taking it of my pants pockets, so I guess our screen sucks balls.
Anyway, what should I do? I mean, that thing that got scratched is a protective piece of plastic that's over the real screen, right? Should I try the toothpaste method? Should I send it to Sony for repair (is it expensive?)?

if it's just a protector, then don't worry I have the same issue, I have 2 scratches over my screen protector, just change it from the markete, its pretty cheap, no need to be worry mate.

orangzeb said:
if it's just a protector, then don't worry I have the same issue, I have 2 scratches over my screen protector, just change it from the markete, its pretty cheap, no need to be worry mate.
Click to expand...
Click to collapse
I'm not sure it is the protector. Upon further reading, I think that the thing I called "plastic" is in fact the digitizer...

Dexter_prog said:
I'm not sure it is the protector. Upon further reading, I think that the thing I called "plastic" is in fact the digitizer...
Click to expand...
Click to collapse
There's no preinstalled screen protector. So you have scratched plastic screen directly... however touches will still be recognized OK since actual digitizer is about 1mm under that plastic

Blagus said:
There's no preinstalled screen protector. So you have scratched plastic screen directly... however touches will still be recognized OK since actual digitizer is about 1mm under that plastic
Click to expand...
Click to collapse
yeah, but the problem is that now I have a 1mm blurry square (the scratch) in the middle of my screen, which is annoying because everything displayed under it becomes blurry and darkened . Is it expensive to repair?
Goddamit, this is depressing me

you could've used a leather case, but now it will cost you ..

I guess you should have bought a gorilla glass device . My x8 once felt to the ground and I got the pieces of it, but didn´t make anything to the screen . But screens can be replaced, you just need to buy a new one, I changed the screens of two of older phones I had on past

My LCD screen itself is damaged. There is a small spot near the upper right of the screen that is slightly brighter if a pure white image is shown. It is definitely lcd damage. We're in the same boat .

SpyderX said:
My LCD screen itself is damaged. There is a small spot near the upper right of the screen that is slightly brighter if a pure white image is shown. It is definitely lcd damage. We're in the same boat .
Click to expand...
Click to collapse
No, I think it's not a screen damage. My phone has got this too. I think it's a factory fault. (I see when it sould be a homogene black "colour")

Asycid said:
No, I think it's not a screen damage. My phone has got this too. I think it's a factory fault. (I see when it sould be a homogene black "colour")
Click to expand...
Click to collapse
Now I feel better. It is quite slight such that usually it is quite hard to spot it unless there is a pure white background. One more thing, does your spot have a pressure distortion (the grey coloured waves that appear when you press the screen too hard) when you are pressing another part of the screen too hard?

Maybe you get lucky and get a cypress one
http://www.ebay.co.uk/itm/GENUINE-S...K_Replacement_Parts_Tools&hash=item1c1d4b9835
Anyway, our screen is harder to scratch compared to a normal one.. Were you wearing jeans, i'm asking this because they usually have some metal pins in the pockets?
And the reason why i don't have a single scratch on my phone is: http://www.orkio.com/db/pictures/modules/PDT/PDT060207001/201031016115830195.jpg

SpyderX said:
Now I feel better. It is quite slight such that usually it is quite hard to spot it unless there is a pure white background. One more thing, does your spot have a pressure distortion (the grey coloured waves that appear when you press the screen too hard) when you are pressing another part of the screen too hard?
Click to expand...
Click to collapse
Erm, no. My screen is brigther on the right side when there should be black on the screen. There is no colour disortion when I push harder (and to be honest I never push harder, because it don't need to be pressed harder), and when the phone is on and ready, this brightness difference absolutely not noticable. Only on homogene black screen.
BUT that doesn't mean your phone has been damaged! But if it worries you, then take it back to your local store, and they'll change it with guarantee, I think. Don't worry
@Nikkopt:
I'm using this mobile wallet, and I love it! Even my MW600 headset can be held on it, cause it has got 3 pockets beside the main mobile holding pocket
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Asycid said:
@Nikkopt:
I'm using this mobile wallet, and I love it! Even my MW600 headset can be held on it, cause it has got 3 pockets beside the main mobile holding pocket
Click to expand...
Click to collapse
It's pretty neat

I just pointed to the fact that any person who has a touch-screen mobile should buy a mobile-wallet as soon as possible. They're cheap, I mean much cheeper than repair a broken phone

Well, I got some of it off by using car polisher, haha. It is not completely gone, but at least it doesn't distort what's underneath it anymore. I am buying one of those screen protectors ASAP, but I'm not getting a phone wallet. That's a bit overkill for me.

Cracked internal screen!

So I got the xperia z (C6602) as a gift a month ago. I was happy with the device, till a few days ago I took the phone out of my pocket to find the screen (the inner one) cracked in the middle!! The upper portion of the screen doesn't respond to touch, while the lower portion works fine. I took the phone to SONY repair center over here in Saudi Arabia, and they denied fixing it under warranty. I was told they can't fix the screen, and my only option is to swap it for a new one and the price is 450 US dollars.
I was wearing a pair of Caterpillar Workwear Essentials Trademark Trousers and the phone was inside of right front pocket, didn't drop the phone or anything! I'll upload some pictures.
I had an xtremeguard screen protector on the screen; no cover. I was looking online for a cover a few days ago though
Edit: pics
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I spoke to their manager, and he said that it's possible to break the internal screen without breaking the outer one if you press on it with your finger!!!!!
I'm not accepting NO for this BS! I'll take it up with whoever till I get this resolved. I have a family member who's traveling to the US next month; I think I'll have him take it with him to a US based repair service and have them look at it. If it's anything like APPLE, they'll fix this, right?

Such bad luck :/ BTW have seen many cases now... internal screen breaks but outer glass is not even cracked... maybe internals are more brittle
EDIT : Saw ur pics... well looks like sony should replace your phone.... just say u dont know anything about this ... just touchscreen stopped responding while u were using it... threaten them that u will sue them if they dont replace....

zolo111 said:
So I got the xperia z (C6602) as a gift a month ago. I was happy with the device, till a few days ago I took the phone out of my pocket to find the screen (the inner one) cracked in the middle!! The upper portion of the screen doesn't respond to touch, while the lower portion works fine. I took the phone to SONY repair center over here in Saudi Arabia, and they denied fixing it under warranty. I was told they can't fix the screen, and my only option is to swap it for a new one and the price is 450 US dollars.
I was wearing a pair of Caterpillar Workwear Essentials Trademark Trousers and the phone was inside of right front pocket, didn't drop the phone or anything! I'll upload some pictures.
Click to expand...
Click to collapse
Well that seems to be a Big bad luck for you.. Internal crack cannot be coz of any fall.. Doesn't seem to me of how the external remains intact on falling n just damaging the internal...
Check with any other service center of sony.. just in case..

Sorry to hear That makes me really worry about mine! Do you have a case or anything?
Not sure if this is worth checking to see if there are any spare parts available too? http://rounded.com/xperia-z-l36h/#ty;pagination_contents;/xperia-z-l36h/

You know what you should do right? Take this up their ass. Take it up to court. If there's no problems on the outer screen. You actually have a case.
Tell them you got it like that straight of the box

The glass is flexible. But don't think the innards are as forgiven. Sounds like it has bent ever so slightly stressing the insides. Bad luck either way.
Sent from my C6603 using xda premium

Most of the time a screen is broken (either with or without breaking the glass) it's the user's fault. I've had it only once with my Dell Streak and it was probably my fault considering the enviroment I was in (indoor swimming pool with very high humidity and temperature).
So, just bad luck.

on the left side of the phone, just below the charge pin connectors, almost exactly where your screen is cracked, it appears as if though there is something behind the screen, maybe a mount or something sticking upwards and putting pressure on the panel from behind.
If I apply pressure on the left side of my screen where your phone is cracked, the screen gets those funny colors which lcds get when you apply pressure on them. Not much pressure at all is needed either.
I'm going to assume your crack is due to a design flaw with how they mounted the LCD panel.

zolo111 said:
screen (the inner one) cracked in the middle!!
Click to expand...
Click to collapse
Just to be sure... there is no "inner screen", its only touch screen and LCD but you need to replace both of them, cant be replaced separately.

Geminiu said:
Just to be sure... there is no "inner screen", its only touch screen and LCD but you need to replace both of them, cant be replaced separately.
Click to expand...
Click to collapse
And why not separately? Sony Design? Cause I have had my digitizer replaced on another phone without changing the LCD panel.

SmallsXD said:
And why not separately? Sony Design? Cause I have had my digitizer replaced on another phone without changing the LCD panel.
Click to expand...
Click to collapse
He doesn't know what he's talking about.

Exactly on the edge below the charge connectors I have a small crack as well! It's really tiny but exactly on the same spot at the edge! Didn't drop the phone as far as I know.. I hope it doesn't develop the same way...
EDIT: FALSE ALARM! It's just a deep scratch, I'm sorry for the panic. It's a perfect straight tiny scratch in the screenprotector...
Sent from my C6603 using xda app-developers app

http://www.etradesupply.com/oem-sony-xperia-z-l36h-lcd-screen-and-digitizer-assembly.html 1 piece according to many spare part sites.
Sent from my C6603 using xda premium

SmallsXD said:
And why not separately? Sony Design? Cause I have had my digitizer replaced on another phone without changing the LCD panel.
Click to expand...
Click to collapse
Please... i have replaced so many touches and LCDs, you cant even imagine the number! And its not about Sony design, its just beacuse the phone is build like that and its not the only one(T, P, S, J, Arc, Active and more) ... In some cases its possible to buy them separatley but still original part is made from one piece...

Geminiu said:
Please... i have replaced so many touches and LCDs, you cant even imagine the number! And its not about Sony design, its just beacuse the phone is build like that and its not the only one(T, P, S, J, Arc, Active and more) ... In some cases its possible to buy them separatley but still original part is made from one piece...
Click to expand...
Click to collapse
T,P,S,J, Arc, Active....so basically...Sony design then?

Put the handbags away. It's 1 part end of story.
Sent from my C6603 using xda premium

The glass under the shatter proof sheet is broken and it contains the touch digitizer on it, that's why you can't use the upper part, the LCD panel cannot break like this, if the LCD panel was broken the upper part would be a single colour or a distorted image, the bad thing is that you have to replace the whole screen....

[Q] Bezel gap normal?

Just got my new black Samsung galaxy s5 on att. I have noticed something that I hope will not become an issue that would cause me to have to exchange the phone. I noticed a small gap at the top of my screen where the screen meets the bezel. There is some dust that has gotten in there and I have only had the phone for a week. The rest of the phone (sides and bottom) are flush with no gaps. Is this normal or should I worry and let my OCD drive me to exchange it? Have any of you experienced this?

same issue
Funny i was wondering if I was over reacting. I saw this gap and thought the same thing. I had a Motorola Atrix that got dusty under the screen due to the same type off thing. I have not put recovery on my phone so that Knox does not trip. I'd like to hear more from people before i think about warranty. I will refuse a refurbished phone.

mapobean said:
Funny i was wondering if I was over reacting. I saw this gap and thought the same thing. I had a Motorola Atrix that got dusty under the screen due to the same type off thing. I have not put recovery on my phone so that Knox does not trip. I'd like to hear more from people before i think about warranty. I will refuse a refurbished phone.
Click to expand...
Click to collapse
Well take it for what it is but at least you are not alone. There are two of us with this issue. As for whether it is normal or not, well I am not sure and that is why I posted here. I am with you on the warranty. I will not take a refurb phone. I will check a couple in the ATT store tomorrow and report back my findings. My 14 days is up thursday so I need to decide quick if this is a real issue. Thank you for replying!!
Nathan

Same issue on both mine and my collegues device.

Please post a picture so we can see.

I will try and post pictures tonight. If anyone else could post picture of theirs we could compare and see if maybe this is just the design of the phone. Again, thank you all for replying!

Primenay13 said:
Just got my new black Samsung galaxy s5 on att. I have noticed something that I hope will not become an issue that would cause me to have to exchange the phone. I noticed a small gap at the top of my screen where the screen meets the bezel. There is some dust that has gotten in there and I have only had the phone for a week. The rest of the phone (sides and bottom) are flush with no gaps. Is this normal or should I worry and let my OCD drive me to exchange it? Have any of you experienced this?
Click to expand...
Click to collapse
Pics please, and no its not normal. If dust can get into the phone then so can water and so its not water resistent anymore. I would exchange if it we`re me

Exchange it!!
I would definitely exchange it. That gap would compromise the IP67 that the GS5 has. And what I hear alot is Samsung CS sucks!! So you don't wanna have to deal with them should something happen.

Do you guys actually own a GS5? Could you check yours and see. It is not big, just enough to fit a piece of paper into. And is that confirmed that it would compromise the ip67 certification? I mean do you really know that for sure?
Not trying to be rude but just inquiring.

Yes I do own a GS5. And there is no gap. It's tight all around the bezel. And sorry, I meant to say it COULD, not would. Can't trust autocorrect these days Lol

theewindbags3 said:
Yes I do own a GS5. And there is no gap. It's tight all around the bezel. And sorry, I meant to say it COULD, not would. Can't trust autocorrect these days Lol
Click to expand...
Click to collapse
No problem! Just checking. Alright well it looks like I am going to try and do an exchange. Now my only worry is what will happen if the replacement has the same issue?

Then get a really good cover for it! Lol. But hopefully that won't be the case. Fingers are crossed for you! There's nothing more annoying than getting a faulty looking unit right out of the box :/ @Primenay13

Went to the AT&T store. They had two there a black and a white one. They both look exactly like mine. So I will post the pictures of mine and tell me what you guys think.
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Pictures
Primenay13 said:
Went to the AT&T store. They had two there a black and a white one. They both look exactly like mine. So I will post the pictures of mine and tell me what you guys think.
Click to expand...
Click to collapse
Here are the links for the pictures. They are on my box account:
https://iu.box.com/s/s3nbohrcgfgm7skvu9lx
https://iu.box.com/s/1997kzvtsfaxavp08w8a
https://iu.box.com/s/49oow70cz8mb67l4ubmk
Compare this to your device and let me know if it looks similar. In the meantime, I have requested a replacement from amazon since my 14 day return is almost up.
Also, the second picture shows the issue the best.

Has anyone taken a look and compared yet?

It's normal.

Your phone is extremely linty, so its hard to tell much. Also, you should circle what you're referring to. From the pictures I don't see anything unusual.

nbeebe24 said:
Your phone is extremely linty, so its hard to tell much. Also, you should circle what you're referring to. From the pictures I don't see anything unusual.
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That is the point. For me, the only part that gather lint is in this gap between the screen and top bezel. I have another picture here that will show you the nature of the gap. I used a piece of paper for scale. The piece of paper can fit right in between this gap, even folded.
Picture 1 https://iu.box.com/s/mb4tas4limxxwyrrbecr
Here is a picture circling what I was talking about https://iu.box.com/s/1997kzvtsfaxavp08w8a
Notice how on the right side where I circled, the screen glass is flush with the bezel. There is dust on top of the screen but not inside this gap. However, on the top where I circled, there is a noticeable gap where there is dust INSIDE.
Also some additional information, The replacement phone I got has the same thing!!!! UHHHHH..

Primenay13 said:
That is the point. For me, the only part that gather lint is in this gap between the screen and top bezel. I have another picture here that will show you the nature of the gap. I used a piece of paper for scale. The piece of paper can fit right in between this gap, even folded.
Picture 1 https://iu.box.com/s/mb4tas4limxxwyrrbecr
Here is a picture circling what I was talking about https://iu.box.com/s/1997kzvtsfaxavp08w8a
Notice how on the right side where I circled, the screen glass is flush with the bezel. There is dust on top of the screen but not inside this gap. However, on the top where I circled, there is a noticeable gap where there is dust INSIDE.
Also some additional information, The replacement phone I got has the same thing!!!! UHHHHH..
Click to expand...
Click to collapse
I don't have a gap on mine at all. HTH.
Sent from my SM-G906S using Tapatalk

nutttr said:
I don't have a gap on mine at all. HTH.
Sent from my SM-G906S using Tapatalk
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I have a hard time believing that you guys don't have it considering I have seen 3 phones, all brand new, and they all look like this. When you say you don't have it, are you saying that your phone DOES NOT look like mine in the pictures I posted, or just saying nope without looking.?