Screen Scratches & Breaks == Touch Fail - Xperia Z3 Compact General

Hi everybody especially Z3C Owners,
I am one of those who cracked their phone.
The Height of the fall is less than half a meter. less than 1.7 feet for NA members.
The touch is working ONLY in the bottom half of the screen >>> recognized but not always accurate.
I assume that any damage on the screen will result on unresponsive or at least a malfunction in touch sensor.
Fortunately the LCD itself is okay but local Sony service said it will at least cost 99GBP = 173.5$ which is waaaaaaaaay too expensive :crying:
Please is you have a damaged screen contribute on the survey

Related

You must see my Touch! Broken screen!!

Well, When I arrived to my home to lunch today I was to check my Touch to send a message and I saw this! (See attachment)
I really don't know what happened! the phone doesn't suffered a hit or drop! the screen surface doesn't have any scratch.
Oh well, I will order a new screen from here...
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=290160074209
What do you think?
Ouch..sorry
i've drop mine few month back, puting my touch between my lap while i step out from my car. #@#$%!
send back to HTC Distributor cost me couple of hundred. LCD broken is Touch weakness. my previous 838pro drop twice doesnt even break the lcd.
ouch. that's a broken touch
Same happend with mine too... Some where I must have put a pressure on my touch while I had it on my pant pocket... Screen cracked in to pices... Had to spend 100$ to get it changed by HTC... I dont know how to protect, it was inside the pouch which came along with touch...
It does state in HTCs documents with the phone not to keep it in your pocket, but this is the first time I heard of damage as a result!
I have almost had the same things.... the screen cracked but without having any pressure.. I have always the touch in my pocket in the pouch but everything is still working fine there is just a crack in the screen but it looks like a 1cm long scratch .. and if I put a little pressure it's like moving (left part move apart from the right part) but I can't use it normally .. I have been so lucky !
how can we be responsible for having to press hard to use it but the screen is easy broken .... it's really baaaaad !! it's not our fault if they did something conflicting !
ohh I'm so sorry man, because of that I'm still thinking to choose between a HTC Elf or the Kaiser one, I have read some german test about the Elf and other pocket phones and they warned specially about carrying the Elf on your pocket. Anyway the price and the shipping price are OK, but don't you have an authorized distributor for HTC's produtcs in Venezuela? If you do the work by yourself you will loose the warranty.
In Venezuela they will say "que coñazo"
i bet this will happen more often w/ touch & touch slider. the screen is even w/ housing unlike other htc pda's which have the screen recessed into housing. just look at all the broken iphone's on ebay already.
daniel_rh said:
I really don't know what happened! the phone doesn't suffered a hit or drop! the screen surface doesn't have any scratch.
Click to expand...
Click to collapse
Keys in the same pocket? happend once to my MP3 plyer
I had the same experience. Turned my touch off and placed it on my desk, the next morning there was a tiny crack in the bottom left corner and the entire screen was shining Whit e(like a screen full of dead pixels).
I could still use the PDA on my PC using mymobiler. HKD$500 to get repaired even though I tried to prove that I never dropped it or scratched the screen.
I suspect some of the Touch's have faulty manufacturing, but with screen cracks its impossible to prove that you didn't damage it yourself.
@ #6
Not a dig at you, but that document
Hahahaha so where do they suppose you keep your phone when your out? hold it in full view of the public?
Damn, is there an application/software that can fix that? Just teasing. Seriously though, that's tragic. I believe the more advance devices become, the more sensitive it is. I think way off in the distant future, high tech devices will come with a metal casing or something. I lent my girlfriend, of four years, my unlocked sony ericsson p910i phone. She shattered the lcd by accident by having keys in her pocket. She then asks me, can I fix it, lol.!!!
Bummer Dude,
but you can get a cheaper screen at cnn.cn
http://cnn.cn/shop/touch-screen-p-1900.html
cheers
Ok, The new screen arrived, before to try to replace the screen somebody have any tip, advice and/or manual?
huemedia said:
Bummer Dude,
but you can get a cheaper screen at cnn.cn
http://cnn.cn/shop/touch-screen-p-1900.html
cheers
Click to expand...
Click to collapse
Thanks, I'll try this for the next one
pressure
this looks like a pressure problem. and although im not sure how it may of happened to you folks, but my girlfriends laptop did the exact same thing when we went to tibet.
tibet is so high up that the air pressure is quite low, like half of normal if not less, its really tough to breathe and canned foods almost explode when the pressure gets that low.
Now for you, and i'm just guessing here, but by any chance was it raining the day or the day before your screen broke? i mean low pressure system could of done it if its a really touchy device to begin with. have to remember, these things are made at or near sea level. if you live in high altittude, and a storm comes through it may just be enough to blow it out. I only say this because what i see on your screen and what happened to my girls ibook are nearly identical. Does the black blob move? she had three of them, and they would shift across the screen, not fast enough to watch, but noticeable over the course of a day or so.
that and combing it with a weaker screen with a error in it
as, i heard before from people having tach screens, is that it can crack very easlie, i have a friend how has the same problem with his Iphone, he just charge it, and when he wookup he found it all cracked and broken.
so from now on he need to charge it over work only
Ok, I replaced the screen, very easy to disarm the phone

Broken Screen

Dear all,
anybody already experienced a broken touch screen?
My Leo fell from 50cm to the ground (tiles), just on the edge. The sound it hit the ground already let me knew - bad suprise...
If you have already some experiences with broken screens: Is there a way to repair it? Is it be affordable?
The device itself seems to work as usual. Even in the upper right corner, the sensitivity seems fair. But I fear a breaking screen as already some glassy bits drissel out...
Thx for tipps
TC
i belive its called digitizer on most touch screens.
not sure if HD2 has different technology.
but the LCD screen is separate from the touchscreen part(thats what you broke)
search ebay for HTC HD2 digitizer
heres the ebay link i bought a camera LCD display from them few times
http://compare.ebay.com/like/220603...fb0fe93&itemid=220603974499&ff4=263602_263632
http://electronics.howstuffworks.com/ipod-touch2.htm
Hey dude,
Check out this thread
forum.xda-developers.com/showthread.php?t=613954&page=20
I broke my glass on my screen and ordered a new digitizer, stripped it apart, broke the LCD in the process (a common occurrence as the glass/LCD glue is STRONG), ordered a new LCD, repaired and it works.. didn't quite go back together as it started (slight gap in case, buttons don't come through as much as they used to). Now have the problem of the 'bubble wrap' showing on the screen in a few places.
In short, yes it can be done but if you want it doing right get a professional to do it..
Any one else with there own experiences?
heat it up so the glue is soft and comes off easier, between the screen and digitizer.
if you have sun leave it in the sun to get it up to good temperature.
safest way since it will not get too hot where it melts.

Screen damaged, touchscreen not working

Ok, I'm a complete idiot and let my Nexus 7 fall and now I have a hairline crack. At first I thought it would be fine, since it is a very fine crack - almost unnoticeable, and the Nexus didn't even turn off. The screen looks fine but, alas, the touchscreen is not. I get no response at all. This does not appear to be the first time this has happened (a quick search on Ebay turns up several damaged Nexuses being sold for the exact same reason - A shame no-one is selling a damaged one which still had a working screen).
My question is (since I know you cannot simply replace the touchscreen elements, you have to replace the whole screen which is probably not worth the time and effort compared to buying a new one) is it possible that the touchscreen controls came loose or something such that it could be fixed, or is it tied into the screen so since I have an image it must mean that the digitizer is ruined. I hope something can be done, especially since something similar happened to my Galaxy Note a month ago and it has a shattered screen (way worse than the Nexus) but it's touchscreen still works just fine (maybe someone should keep me away from tech, this keeps happening...). Or do I have to accept my fate and lay my Nexus to rest.
Ekreed said:
Ok, I'm a complete idiot and let my Nexus 7 fall and now I have a hairline crack. At first I thought it would be fine, since it is a very fine crack - almost unnoticeable, and the Nexus didn't even turn off. The screen looks fine but, alas, the touchscreen is not. I get no response at all. This does not appear to be the first time this has happened (a quick search on Ebay turns up several damaged Nexuses being sold for the exact same reason - A shame no-one is selling a damaged one which still had a working screen).
My question is (since I know you cannot simply replace the touchscreen elements, you have to replace the whole screen which is probably not worth the time and effort compared to buying a new one) is it possible that the touchscreen controls came loose or something such that it could be fixed, or is it tied into the screen so since I have an image it must mean that the digitizer is ruined. I hope something can be done, especially since something similar happened to my Galaxy Note a month ago and it has a shattered screen (way worse than the Nexus) but it's touchscreen still works just fine (maybe someone should keep me away from tech, this keeps happening...). Or do I have to accept my fate and lay my Nexus to rest.
Click to expand...
Click to collapse
Corning FIT Glass is a new product that is rather interesting. It's a much thinner section of glass with high scratch resistance and is pretty strong in respect to it's thickness/thinness. A product spec sheet shows it close to but not the same as Gorilla Glass and likely due to the thinness in comparison, but deffinetly superior to the standard Soda-Lime Glass formula used by many.
The key features of Fit is that the digitizer and glass are bonded together and is then bonded to the display for an complete "airless" display. I'm suprised Google doesn't make more of this as the Kindle Fire HD is making a big deal about their display tech. Pretty much the only difference is the display "cemented" to the back of the Corning Fit Glass/Digitizer product.
So when it all works, it provides a display result and responsiveness you didn't experience with the older technologies.
BUT.. When it does break, the digitizer being directly bonded to the glass is also broken. So you see the trade off for the new technology. No air gaps between the components prevents the possibility of a screen protector to "hold it together" and allow you to still use it even after the display is broken. So once broken, the display is useless. I believe the technology is sound, but the application used by ASUS in the manufacturing of their tablet may be exposing the edge of the display as that seems to be called out in the spec sheet. I'd push ASUS support hard on this as a manufacturing defect and try to get a replacement.
Some examples of the technology:
Specs: http://www.corning.com/WorkArea/showcontent.aspx?id=43401
Comparison to discrete glass technologies (including Gorilla Glass).
http://www.corning.com/specialtymaterials/products_capabilities/iox/ioxvsdiscrete.aspx

Touchscreen broken : any experience with replacements ?

Hi,
First i am sorry if there is already a topic like this one but i was unable to find it. Feel free to just point at it and be approprately mean with me.
My N4 fell on the back and the touchscreen does not respond correctly anymore (a 2cm high band in the middle is unresponsive, jsut where i should validate my pin code). I would like to know if you know fair prices, high quality screen replacements. The original part from LG is 120 EUR according to my local retailer, but i see replacements on amazon and ebay around 50 eur. I know i could replace the touchscreen only but it seems very risky, so i'd prefer to replace the whole screen instead.
Thanks !
jdefaver said:
Hi,
First i am sorry if there is already a topic like this one but i was unable to find it. Feel free to just point at it and be approprately mean with me.
My N4 fell on the back and the touchscreen does not respond correctly anymore (a 2cm high band in the middle is unresponsive, jsut where i should validate my pin code). I would like to know if you know fair prices, high quality screen replacements. The original part from LG is 120 EUR according to my local retailer, but i see replacements on amazon and ebay around 50 eur. I know i could replace the touchscreen only but it seems very risky, so i'd prefer to replace the whole screen instead.
Thanks !
Click to expand...
Click to collapse
The two ebay screens I've ordered were both blems with air bubbles trapped in the film. They worked though. I've got pictures of them somewhere.
So I just bought and installed this one a week ago:
etradesupply dot com/oem-lg-nexus-4-e960-lcd-screen-and-digitizer-assembly-with-front-housing.html
And it was worth every penny. My digitizer had cracked in the bottom corner, but was fully functional. What I didn't realize was how scratched up the glass was and how much the oleophobic coating had worn off. The new screen, digitizer, and frame from etradesupply was perfect. No bubbles, the glass was curved on the sides, and it is just as responsive as the stock screen. I was really worried about it not being up to OEM standard. The installation was very easy. I have read some replacements not having a filter over the LED and light bleeds out, but this one has the filter. 5 stars, would buy again. I did alot of research before hand, and have heard many horror stories of Ebay replacements, but this one really worked out well.

Be careful! The touch sensor can break easily!

Hi all!
A couple of weeks ago, my phone slipped from my laps. I was sitting in a couch and tried to reach the table with the phone resting outside my pants and the inclination of the body made it slip to the floor, hitting it on the side (left side if I remember well) and a bit inclined like this: /_ (the / is the phone and the _ is the floor ). The fall heigth was very low, like 40 cms.
The external glass break in a single line and the touch sensor doesn't work higher than that line
The weird thing is that the glass didn't broke directly when hitting the ground, it broke less than one minute later while using it (checking if it worked correctly). I sensed it in the hand while using the screen, so it seems that the glass got weakened and broke after a ver small amount of pressure.
In the store where I took it to be repaired they told me that Sony tends to put the touch sensor very close to the glass to improve the sensivity, making it very typical to break when the glass breaks like this.
I'm writing this to encourage you all to buy a case, because altough I don't like cases, I was planning to buy it just after the new year because the phone is too slippy, and it broke before that
I'm attaching a picture of the phone.
P.S: Remember that if the touch sensor breaks, you can always plug a USB mouse using a USB OTG adapter and reboot the phone, and at least you will be able to save everything
So pretty fragile it seems..
I can't remember how many times I dropped my sg note 4, and after every drop I was sure I'll buy a case (well I did) but the point is, now I realize how durable was this device...
My z5p is with front/back glass protectors + ugly tpu alum like case.. (Seems Sony and all case manufacturers can't find out how badly this device needs a pretty nexus 4 like boarder bumper)
Sorry to hear that, but as you say, your cautionary tale proves the benefits of having Tempered Glass screen protectors and a case. Not sure if the Tempered Glass would be good in that situation since your phone impacted at a sideways angle but always good to have fitted, just in case.
I typically always buy Glass screen protectors and wallet cases, the case serves a purpose and also adds some extra protection.
ifilgud said:
Hi all!
A couple of weeks ago, my phone slipped from my laps. I was sitting in a couch and tried to reach the table with the phone resting outside my pants and the inclination of the body made it slip to the floor, hitting it on the side (left side if I remember well) and a bit inclined like this: /_ (the / is the phone and the _ is the floor ). The fall heigth was very low, like 40 cms.
The external glass break in a single line and the touch sensor doesn't work higher than that line
The weird thing is that the glass didn't broke directly when hitting the ground, it broke less than one minute later while using it (checking if it worked correctly). I sensed it in the hand while using the screen, so it seems that the glass got weakened and broke after a ver small amount of pressure.
In the store where I took it to be repaired they told me that Sony tends to put the touch sensor very close to the glass to improve the sensivity, making it very typical to break when the glass breaks like this.
I'm writing this to encourage you all to buy a case, because altough I don't like cases, I was planning to buy it just after the new year because the phone is too slippy, and it broke before that
I'm attaching a picture of the phone.
P.S: Remember that if the touch sensor breaks, you can always plug a USB mouse using a USB OTG adapter and reboot the phone, and at least you will be able to save everything
Click to expand...
Click to collapse
Today it happened to me as well unfortunately. The phone slipped from my grip as I entered in my car. Just like yours, a line appeared and it ****ed up the touch sensor. Have you changed your display after that? If so, did you use the Sony service or some random repair shop?
asilviug said:
Today it happened to me as well unfortunately. The phone slipped from my grip as I entered in my car. Just like yours, a line appeared and it ****ed up the touch sensor. Have you changed your display after that? If so, did you use the Sony service or some random repair shop?
Click to expand...
Click to collapse
Hi!
Yesterday I forgot to answer, sorry.
I took it to the store where I bought it, which takes all the Z series directly to Sony official service because they do not have the ability to fix them.
It costs 200€ :s, but I wanted an official repair because it is still under warranty, and as it happened at Christmas and the phone was very new in the market, there were no other alternatives than taking it to the official service. The store didn't even have a pre-calculated price for this model, just up to Z3.
At least, as the accident happened in a friends house, his assurance company finally paid for the repair

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