Screen damaged, touchscreen not working - Nexus 7 Q&A, Help & Troubleshooting

Ok, I'm a complete idiot and let my Nexus 7 fall and now I have a hairline crack. At first I thought it would be fine, since it is a very fine crack - almost unnoticeable, and the Nexus didn't even turn off. The screen looks fine but, alas, the touchscreen is not. I get no response at all. This does not appear to be the first time this has happened (a quick search on Ebay turns up several damaged Nexuses being sold for the exact same reason - A shame no-one is selling a damaged one which still had a working screen).
My question is (since I know you cannot simply replace the touchscreen elements, you have to replace the whole screen which is probably not worth the time and effort compared to buying a new one) is it possible that the touchscreen controls came loose or something such that it could be fixed, or is it tied into the screen so since I have an image it must mean that the digitizer is ruined. I hope something can be done, especially since something similar happened to my Galaxy Note a month ago and it has a shattered screen (way worse than the Nexus) but it's touchscreen still works just fine (maybe someone should keep me away from tech, this keeps happening...). Or do I have to accept my fate and lay my Nexus to rest.

Ekreed said:
Ok, I'm a complete idiot and let my Nexus 7 fall and now I have a hairline crack. At first I thought it would be fine, since it is a very fine crack - almost unnoticeable, and the Nexus didn't even turn off. The screen looks fine but, alas, the touchscreen is not. I get no response at all. This does not appear to be the first time this has happened (a quick search on Ebay turns up several damaged Nexuses being sold for the exact same reason - A shame no-one is selling a damaged one which still had a working screen).
My question is (since I know you cannot simply replace the touchscreen elements, you have to replace the whole screen which is probably not worth the time and effort compared to buying a new one) is it possible that the touchscreen controls came loose or something such that it could be fixed, or is it tied into the screen so since I have an image it must mean that the digitizer is ruined. I hope something can be done, especially since something similar happened to my Galaxy Note a month ago and it has a shattered screen (way worse than the Nexus) but it's touchscreen still works just fine (maybe someone should keep me away from tech, this keeps happening...). Or do I have to accept my fate and lay my Nexus to rest.
Click to expand...
Click to collapse
Corning FIT Glass is a new product that is rather interesting. It's a much thinner section of glass with high scratch resistance and is pretty strong in respect to it's thickness/thinness. A product spec sheet shows it close to but not the same as Gorilla Glass and likely due to the thinness in comparison, but deffinetly superior to the standard Soda-Lime Glass formula used by many.
The key features of Fit is that the digitizer and glass are bonded together and is then bonded to the display for an complete "airless" display. I'm suprised Google doesn't make more of this as the Kindle Fire HD is making a big deal about their display tech. Pretty much the only difference is the display "cemented" to the back of the Corning Fit Glass/Digitizer product.
So when it all works, it provides a display result and responsiveness you didn't experience with the older technologies.
BUT.. When it does break, the digitizer being directly bonded to the glass is also broken. So you see the trade off for the new technology. No air gaps between the components prevents the possibility of a screen protector to "hold it together" and allow you to still use it even after the display is broken. So once broken, the display is useless. I believe the technology is sound, but the application used by ASUS in the manufacturing of their tablet may be exposing the edge of the display as that seems to be called out in the spec sheet. I'd push ASUS support hard on this as a manufacturing defect and try to get a replacement.
Some examples of the technology:
Specs: http://www.corning.com/WorkArea/showcontent.aspx?id=43401
Comparison to discrete glass technologies (including Gorilla Glass).
http://www.corning.com/specialtymaterials/products_capabilities/iox/ioxvsdiscrete.aspx

Related

[Q] LCD replacement

SO, my brother dropped the phone and slammed the car door shut. the phone still works and the glass (yay gorilla glass, lol) is fine. but the inside lcd screen is cracked. so i need a new screen and digitizer. i looked at the the steps and the replacement seems fairly simple.
the problem is finding the right vendor. all the replacement parts say "LCD" screen. but isn't ours super amoled.
the 2 places that have replacement parts are
http://www.repairsuniverse.com/samsung-fascinate-i500-lcd-touch-screen-replacement.html
but i read some reviews and they are quite sketchy.
and the other is ebay.
i know these both of these aren't OEM but i guess i just need the phone to work.
does anyone recommend where to buy the screen. price and reliability wise.
I would definitely stick with an amoled screen replacement...even if you have to get samsung to do it because I wouldn't think that you can just replace the amoled screen with an LCD one willy nilly and it work as intended... especially considering the amoled is a completely different screen type... im in no way an expert on this though its just my 2 cents on what i would personally do.
the problem is that i dont know where i can buy the oem part from samsung. and the screen on repairs universe says super amoled (LCD).
i looked on craigslist and the cheapest fascinate was 260 dollars.
i guess i will try the repairs universe product.
Things like this make me glad I have insurance.
Sent from my Super Clean Voodoo Fascinate
replacing the screen
So I was in the same boat until about 2 hours ago. Last Saturday I dropped my phone on the ground when I was getting out of my car and did not notice it. I was visiting my friend and noticed i did not have my phone so I thought i left it at home. Long story short, either i or the person who parked in the spot i was parked in afterward ran over my phone when it was screen down on the pavement. to make things worse by the time i backtracked far enough and found the phone it had snowed about a quarter inch. I thought everything was okay until i noticed that the top left hand corner was extremely cracked. Surprisingly enough though the phone still worked. Heart broken because one of the things i love to do is to put my friends quality of screens to shame with the quality of the fascinates screen.
The link you posted to repairsuniverse.com is the same place I ordered my screen from on Saturday night. I was worried that I would not get the screen I needed or just the glass and not the LCD.... yada yada yada... In my hasty research i did before I bought the replacement screen, I seen somewhere that it was the super-amoled touch screen that came originally with the phone. So after looking for any competitive pricing and finding none, i bought it.
I got the replacement screen today and it took me about 2 hours to replace it. It feels like the same screen, the touch response is the same and the amazing clarity is there as well. I don't know if you can order the glass of the screen separate or not. It took me 2 hours to replace the screen because it was a pain in the arse getting the old cracked screen all out. It came out in like 100 pieces. Not like the you tube video that was essential to my successful transplant. When I was examining the new screen, I did notice some samsung markings on some of the hardware on the back of it. I do think the screen that I got from them is an OEM part. Not only because of the samsung markings but of how the screen was matching up color wise everywhere with the old screen. But I did not see how it could be sold as 2 different items. Everything matched up great when installing as well. And it does have the verizon and samsung logos just like my original screen.
The price was worth it to me since i scored the phone off amazon for a penny. I am very impressed that the damn thing was even usable after being ran over by car. My htc touch pro would have never survived
Needless to say that I have working almost like it as good as new. The bottom buttons are all persnickity now, I might have missed taking off the back plastic on the screen in that area. I don't know. the buttons were more responsive on the cracked screen than they are now, so i don't think that it is the side effect of being run over by car. So I might have to take it off and check that out, the rest of the screen is just like new with looks and response. I may just be blowing the buttons out of proportion because i am looking for anything that I may have done wrong with the install.
I would go with this screen if i was in your shoes. Good luck I hope it works out.
and
I guess they are separate parts, I just looked at the sight and noticed this
Full Screen Assembly. Both super AMOLED (LCD) and Glass touch screen digitizer pre-installed.
after switching them out I know i don't have the expertise to put them together, unless another handy you tube how to video was done!
thanks turtle, your post encouraged me to buy the part from repair universe.
i was worried because i read reviews and they were really shady (screen comes broken in shoddy packaging and they refuse to give you a refund.)
how in the world did you get the screen to stick to the phone. did you use your own adhesive glue or use the stuff already on the phone. i kind of ripped it all off when i was taking off the screen.
wow thanks for the very informative post, I'm not in this issue right now but I have had friends crack a screen. Good to know its pretty straightforward.

Another screen broken advice needed

Hello all,
I bought a Galaxy S4 for my partner, and stupidly didn't get it insured.
The screen got cracked quite badly, so fr £120 a local lad put a new screen on. Later that week it got dropped onto mud on the way to nursery and smashed entirely.
I now have a predicament, either give up the phone and go back to my sluggish s3, or ask you guys this question:
Where is the best and most value for money place to get a smashed screen fixed (you can't see anything just a rim of light) somewhere reputable that will use genuine parts and guarantee their work? I really don't want to just leave it on the shelf and am worried that without good advice I will end up with another shabby repair.
Your input would be greatly appreciated.
Many thanks and Happy Christmas,
Ric
If you only break the front glass like what happened to mine, you can get new glass for £5 and DIY. (If you're confident working on things like that - it is a bit of a nightmare of a job to separate the glass from the touch sensor)
But if there's no picture on the screen at all then you've killed it completely. A new full screen assembly is about £90 on eBay I think, so £120 is about the right price for someone to do it for you.
BTW, the first time you broke your screen, if you could still see the picture on the screen was fine, then the guy probably charged you £120 to change the £5 front glass. I've heard of people getting ripped off like that.
Most of the time it is just the front glass that is broken. Unfortunately this latest time, it sounds like you've been unlucky.
You could always take out phone insurance, leave it a couple of months, and then the screen breaks.
knuckles1978 said:
If you only break the front glass like what happened to mine, you can get new glass for £5 and DIY. (If you're confident working on things like that - it is a bit of a nightmare of a job to separate the glass from the touch sensor)
But if there's no picture on the screen at all then you've killed it completely. A new full screen assembly is about £90 on eBay I think, so £120 is about the right price for someone to do it for you.
BTW, the first time you broke your screen, if you could still see the picture on the screen was fine, then the guy probably charged you £120 to change the £5 front glass. I've heard of people getting ripped off like that.
Most of the time it is just the front glass that is broken. Unfortunately this latest time, it sounds like you've been unlucky.
You could always take out phone insurance, leave it a couple of months, and then the screen breaks.
Click to expand...
Click to collapse
ha, the first time the phone broke, my misses threw it against a metal door obliterating the top and matrix thingy so an extensive repair was required. I'm well aware of the £5 DIY jobby hairdryer thing but this second breaking is again both screens, and I don't want a shabby repair I want the original screen part so that it is as strong as it can possibly be. I paid this guy £120, but the screen was so weak it broke dropping on mud! SO I still need to know, where can I get it fixed with genuine Samsung parts? Samsung only? Are the any reputable companies members would use to have their £500 phones repaired?
Thanks to the guy that replied I can't see your name now I'm replying somehow...
In pretty sure there aren't any fake AMOLED screens, not like phones that use LCD - there are hundreds of fake LCD's for those phones. But there are fake front glass panels.
If I wanted to make sure that genuine parts were used I'd order the screen assembly up from eBay myself. You can order it up as a complete front assembly from eBay, and it's a very easy job to change the whole thing over yourself, if you're reasonably confident about tackling things like that. Just make sure it's described as 'Genuine Samsung', and not 'Samsung panel genuine for i9505' or suchlike. If it's described as 'Genuine Samsung', then you have comeback of its not.
I've fixed a good few phones though, and all the times I've ordered parts as I've described above, it has been the real deal. It's pretty easy to tell the fake front glass panels.
Changing the front glass only with hairdryer etc is a sh!tty job, but changing a whole front panel which has the chrome effect plastic trim piece, AMOLED, touch sensor, and front glass already assembled is a piece of p!ss...
I would totally recommend just getting it fixed... plenty of tutorials online to follow. Watch a few of them and see if it is something you are comfortable doing yourself. I've done it and found it to be quite simple. But, it all depends on your comfort level with repairing things...
I think getting it fixed is the idea, yes lol
I was saying though that since it's the whole thing that is broken and needs changed, and not just the front glass, the job is much easier. It's just a case of taking a few screws out and swapping the whole front assembly. On a difficulty rating out of 10 I give it a 4
If you watch a couple of videos on YouTube first, and you take it nice and carefully, I'd say this is a job that most people could handle.

[Q] Replace digitizer or whole screen?

Long story short, I have a LG G2 VS980W with a busted digitizer and glass. The LCD screen is fine, as there is no discoloration or dead pixels.
If I get it working, it will be used as a toy. I don't want to make a huge investment in it, hence not getting it done by someone else, but I would like it to be as easy as possible. I have no issue going into the components and swapping things within the phone itself, and I have looked up a number of dissemble replacement guides and videos and deal comfortable doing it myself.I have no issue opening the phone, but I never swapped out a digitizer or screen.
Would it be better for me to try and swap out just the digitizer, or get an already assembled screen, digitizer, and glass to replace it all at once?
I'd say you should get a new screen. I got one for pretty cheap Ebay and it's working great.
The screen is pretty easy to break/crack while removing the digitizer.
I bought a Z3 to do this but the screen was shattered (my father, who did this fixes phones/laptops)
Even for experienced people, it is a tough job.
There's a high chance of cracking the glass and ending up wasting your time and money.
I am typing this as I wait for a whole LCD + digitizer assembly for the Z3 lol
Changing this kind of digitizers takes a LOT of patience, a good heater, and the correct tools.
I personally opened like 10 phones already and always perfect, thoug I know my limits and know that I don't have what it takes. ( the phone whould end up smashing the wall for sure )
Seems like spending a little more for the set is easier and safer in terms of me damaging something with this little repair.
Just ordered a replacement LCD, digitizer, glass, and frame off E-Bay for the LG G2!
It was $55, $5 more then without the frame. Having the frame not only makes installing it easier & I don't need to worry about the cracks that are on the current one!
It's coming from China, so hopefully in about two or three weeks I'll have a brand new toy!
Thanks for the input sjk971005 and Chonwey!

Be careful! The touch sensor can break easily!

Hi all!
A couple of weeks ago, my phone slipped from my laps. I was sitting in a couch and tried to reach the table with the phone resting outside my pants and the inclination of the body made it slip to the floor, hitting it on the side (left side if I remember well) and a bit inclined like this: /_ (the / is the phone and the _ is the floor ). The fall heigth was very low, like 40 cms.
The external glass break in a single line and the touch sensor doesn't work higher than that line
The weird thing is that the glass didn't broke directly when hitting the ground, it broke less than one minute later while using it (checking if it worked correctly). I sensed it in the hand while using the screen, so it seems that the glass got weakened and broke after a ver small amount of pressure.
In the store where I took it to be repaired they told me that Sony tends to put the touch sensor very close to the glass to improve the sensivity, making it very typical to break when the glass breaks like this.
I'm writing this to encourage you all to buy a case, because altough I don't like cases, I was planning to buy it just after the new year because the phone is too slippy, and it broke before that
I'm attaching a picture of the phone.
P.S: Remember that if the touch sensor breaks, you can always plug a USB mouse using a USB OTG adapter and reboot the phone, and at least you will be able to save everything
So pretty fragile it seems..
I can't remember how many times I dropped my sg note 4, and after every drop I was sure I'll buy a case (well I did) but the point is, now I realize how durable was this device...
My z5p is with front/back glass protectors + ugly tpu alum like case.. (Seems Sony and all case manufacturers can't find out how badly this device needs a pretty nexus 4 like boarder bumper)
Sorry to hear that, but as you say, your cautionary tale proves the benefits of having Tempered Glass screen protectors and a case. Not sure if the Tempered Glass would be good in that situation since your phone impacted at a sideways angle but always good to have fitted, just in case.
I typically always buy Glass screen protectors and wallet cases, the case serves a purpose and also adds some extra protection.
ifilgud said:
Hi all!
A couple of weeks ago, my phone slipped from my laps. I was sitting in a couch and tried to reach the table with the phone resting outside my pants and the inclination of the body made it slip to the floor, hitting it on the side (left side if I remember well) and a bit inclined like this: /_ (the / is the phone and the _ is the floor ). The fall heigth was very low, like 40 cms.
The external glass break in a single line and the touch sensor doesn't work higher than that line
The weird thing is that the glass didn't broke directly when hitting the ground, it broke less than one minute later while using it (checking if it worked correctly). I sensed it in the hand while using the screen, so it seems that the glass got weakened and broke after a ver small amount of pressure.
In the store where I took it to be repaired they told me that Sony tends to put the touch sensor very close to the glass to improve the sensivity, making it very typical to break when the glass breaks like this.
I'm writing this to encourage you all to buy a case, because altough I don't like cases, I was planning to buy it just after the new year because the phone is too slippy, and it broke before that
I'm attaching a picture of the phone.
P.S: Remember that if the touch sensor breaks, you can always plug a USB mouse using a USB OTG adapter and reboot the phone, and at least you will be able to save everything
Click to expand...
Click to collapse
Today it happened to me as well unfortunately. The phone slipped from my grip as I entered in my car. Just like yours, a line appeared and it ****ed up the touch sensor. Have you changed your display after that? If so, did you use the Sony service or some random repair shop?
asilviug said:
Today it happened to me as well unfortunately. The phone slipped from my grip as I entered in my car. Just like yours, a line appeared and it ****ed up the touch sensor. Have you changed your display after that? If so, did you use the Sony service or some random repair shop?
Click to expand...
Click to collapse
Hi!
Yesterday I forgot to answer, sorry.
I took it to the store where I bought it, which takes all the Z series directly to Sony official service because they do not have the ability to fix them.
It costs 200€ :s, but I wanted an official repair because it is still under warranty, and as it happened at Christmas and the phone was very new in the market, there were no other alternatives than taking it to the official service. The store didn't even have a pre-calculated price for this model, just up to Z3.
At least, as the accident happened in a friends house, his assurance company finally paid for the repair

LG V20 screen replacement!!!!!

Hey guys. I recently broke my LG V20 (AT&T varient.) It is just the top screen and not tbe LCD Digitizer. The 2nd screen is completly fine and its the main screen that's broken. Does anybody know a good tutorial and a good source to get tbe part ASAP?
Thanks in advanced.
velezj.att said:
Hey guys. I recently broke my LG V20 (AT&T varient.) It is just the top screen and not tbe LCD Digitizer. The 2nd screen is completly fine and its the main screen that's broken. Does anybody know a good tutorial and a good source to get tbe part ASAP?
Thanks in advanced.
Click to expand...
Click to collapse
Dude YouTube
Look up Jerry rig everything his YouTube channel has it all
velezj.att said:
Hey guys. I recently broke my LG V20 (AT&T varient.) It is just the top screen and not tbe LCD Digitizer. The 2nd screen is completly fine and its the main screen that's broken. Does anybody know a good tutorial and a good source to get tbe part ASAP?
Thanks in advanced.
Click to expand...
Click to collapse
As someone else said,youtube.
In the amount of time waiting for a reply, you could have just Googled the question.
And, the second screen, I do believe, is a single physical screen, partitioned by software. If one is trashed, both are I believe.
Thank you. I understand Youtube and Google. The problem with that is there are only like 3 videos, and each video the process is slightly different. When I try and search for the part, I find the glass/LCD digitizer ranging in price from $100-130. This is fine but the problem is I don't want to wait a few weeks to receive it, since all of the places I've found that sell it can't do expedited shipping, and if they do, they are all sold out. Lastly, I also found JUST the top layer of glass (no not a tempered glass protector, the actuall replacement) for only around $10-$20 in price, but there are ZERO videos on Youtube for that process, and a few people in the comments have even asked about this, with no luck.
A combo of multiple things....
This is a relatively new phone. Won't be lots of how tos available for one.
Second, what you are asking about is not a simple fix.
It requires either extreme cold such as, liquid nitrogen or 90% alcohol and dry ice cold. Or extreme heat. You either embrittle the glue with cold and peel it off in pieces or soften via heat and pull it loose in pieces. You run risk of killing your digitizer. Plan ahead accordingly.
You also *will* kill the polarizing layer in between digitizer and glass. Be prepared to replace this as well. Anyone who says otherwise is fibbing, IMO.
Then, you need something to remove the bubbles from the LOCA glue and gorilla glass sandwich.
Then reassemble.
Again: with the phones age, and a small supply chain in place due to the devices age, don't expect much in the way of how tos, or parts.
tl;dr
Not a simple fix. Chances are high you wont get it back to stock without a good technique and some moderately expensive tools.
Edited to add... There's a reason you find very few glass sellers, and lots of people selling digitizer/glass combos. .. The odds of a ****ed job are sky high, esp with phones with curved glass, like Samsung garbage.
On my V10 my front screen had cracked. Rather than try to replace just the digitizer I bought a dead V10 on eBay and replaced the full screen housing from that phone with my motherboard. Much easier to replace full screen assembly if you can find that way.
Sent from my LG-H918 using Tapatalk
I have a v20 Sprint..My Screen Is Cracked Some What At The Top..Will That Crack Cause The Phone To Freeze Up?
like Sometimes The Phone FREEZE BAD but when i press the screen I can still Hear The Sounds from the apps
velezj.att said:
Hey guys. I recently broke my LG V20 (AT&T varient.) It is just the top screen and not tbe LCD Digitizer. The 2nd screen is completly fine and its the main screen that's broken. Does anybody know a good tutorial and a good source to get tbe part ASAP?
Thanks in advanced.
Click to expand...
Click to collapse
https://www.fixez.com/store/lg/lg-v-series/lg-v20
Fixez - LG V20 Screen with Frame
Just thought I would "help" other LG V20 owners; but I just finished replacing the screen on mine after dropping it on the concrete floor in the parking garage at work. It actually landed face down and I had a crappy Incipio case, so it was a spiderweb of cracks although it still ran fine for 3 months until the lines got thicker and thicker.
Anyway, I ordered a replacement Screen with Frame from Fixez.com and just know that it is NOT OEM or even close. I got my phone working; but just some notes for anyone else who finds this and tries to replace the screen themselves.
Most YouTube videos out there are NOT accurate and you will end up having to "move" extra parts they do not show.
I got the FRAME replacement; but I think it would have been BETTER without because all the tiny pieces are GLUED onto the frame.
You MUST have the tools, especially that tweezer one and get a Hair Dryer, because the parts are TINY and GLUED so easier to loosen.
I broke the Headphone Jack, because the connectors are basically membranes, which is why I think you should just replace SCREEN.
I forgot to clean my front facing camera; but I cleaned the two rears ones, so just make sure you "alcohol and air spray" clean before closing.
It is beyond blurry and I do not want to take it apart; but it could actually be the "low quality" peephole, which is creating "flare and blur".​
Once I finished and turned it on, I was overjoyed; but after a week I can "see" more problems and just be aware that you really need OEM.
Problems:
Secondary Screen does not "show" when Main Screen is OFF; but it worked with original screen once option enabled.​The top part is not white-white; but just a "hair off" and it is like an "oval thumb circle" and might have been "touched" during manufacture.​Put some Arctic Silver CPU compound; because this "knock off" runs HOTTER and the first few boots felt like a "burn in" sequence.​There is no LG Logo at the bottom of the screen; so if you decide to "sell" it later, then it will be obvious that you are selling "refurbished".​The battery seems to drain faster; but I also noticed it does not "like" a FULL charge and runs nice and cold when lower battery charge.​Headphone jack broken. Does not light up when I look at screen. Sometimes "double tap" (KNOCKON) does not work correctly.​Sometimes I have to press Power Button twice to turn on screen. Sometimes it is once. Basically "sensors or integration" seem to have issues.​I just miss how the "little things" used to work perfectly, even when it was cracked.​
Basically, this screen feels like a cheap Chinese "knock off"; but I went for the "cheapest option" I found out there and you get what you pay for, so it works, but I hope this helps someone else out there to make an informed decision. Remember, Fixez (and ALL OTHERS) have a NO RETURN policy; because basically they state that it must be in NEW RESELLABLE condition and you are going to be sticking things, bending wires and removing plastic tabs. So do not listen to anyone and these repair shops will NOT return your money once you try to DIY.
If I had to do it again, then I would have spent more time looking for a screen with the LG Logo and at least try to get something with some OEM "guarantee or promise"; which Fixez NEVER made and I just went for Low Price and USA Based. Might have been better to get something OEM from Asia; because I got ganked anyway and I suspect this screen is going to shorten the lifespan of what was a beautiful LG V20 - H918 from T-Mobile.
:crying:
Does anyone know how to find a decent quality replacement of the glass and digitizer? I'll certainly keep the ease of 'no frame' in mind. I would like an oem product for sure. But I want my phone back asap, so I'll take what I can get

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