Database Users

Screen shattered

Just a quick warning, I dropped my streak from a height of about 2ft onto my floor at work, picked it up and put it in my pocket.
When I unlocked it, to my absolute horror, I noticed the LCD has cracked underneath the glass (which is undamaged).
Gutted.

msx999 said:
Just a quick warning, I dropped my streak from a height of about 2ft onto my floor at work, picked it up and put it in my pocket.
When I unlocked it, to my absolute horror, I noticed the LCD has cracked underneath the glass (which is undamaged).
Y
Gutted.
Click to expand...
Click to collapse
RIP. Insured ?

Pictures?

i would say one downfall of the streak is that its so slim and smooth it is very easy to drop,
i wish they had put a lanyard strap hole like on the psp so you could have it around your wrist

not insured
no pictures - took it straight back to o2 after work - they said they will make an assessment on whether it was my fault or not....

Note to self; don't drop dell streak

wondercoolguy said:
Note to self; don't drop dell streak
Click to expand...
Click to collapse
LOL can you send me one of them notes please
Sent from my Dell Streak using XDA App

That is extremely unfortunate, at least the glass held up
But in reality, any smartphone device owner is extremely lucky when they drop a device on a hard floor above 1 foot and it survives. Carpet helps a lot, but wood/cement/tiles just destroys gadgets. I would not even consider dropping my main monitor even 4 inches above ground, why would I treat my phone any different?
The only solution is to never drop your device!
.

....i just dont understand people who dont take care of their gadgets, my G1 is still in perfect condition, not a single mark. the same gos for all my other gadgets too. i wrap them in microfiber cloths, treat them like new born babies.
i just dont get it, i was watching techzilla the other day and they were both saying how they already dropped their brand new iphone 4s multiple times. i mean, you have in your possession and extremely expensive device yet you STILL treat them like there some old nokia brick from 10years ago.
my streak cost me £450..to me thats a hell of allot of money for something so small, it is at this moment in time completely irreplaceable and if anything ever happened to it id need happy pills just to avoid hanging myself..

The problem with the Streak is that while the Gorilla Glass allows some flexibility, the LCD screen behind it does not and is extremely rigid. Pair that with a case which is too thin to prevent bending, the size of the phone which means it's going to be stressed in a pocket when you move around, and you have a real design weakness.The G1 had a big chunky case round it to protect it - and of course the LCD was much smaller.
There are several reports of this happening to the Streak, and you don't have to abuse the phone for the LCD glass to fail. Sounds to me that they haven't made any shock absorbtion or flexible mounts for the screen in the the drive to keep size down, so any impact or distortion to the case is instantly transmitted to the LCD panel. It's happened to those who cosset their devices with kid gloves, even [email protected] (who got it replaced by the O2 store)
http://android.modaco.com/content/d...-com/312203/my-streak-screen-self-destructed/
http://android.modaco.com/content/dell-streak-streak-modaco-com/313359/broken-screen-after-4-days/
Moral - don't drop it, sit or bend down with it in your trouser pocket, and make sure it's insured!

Ineedtoys said:
The problem with the Streak is that while the Gorilla Glass allows some flexibility, the LCD screen behind it does not and is extremely rigid. Pair that with a case which is too thin to prevent bending, the size of the phone which means it's going to be stressed in a pocket when you move around, and you have a real design weakness.The G1 had a big chunky case round it to protect it - and of course the LCD was much smaller.
There are several reports of this happening to the Streak, and you don't have to abuse the phone for the LCD glass to fail. Sounds to me that they haven't made any shock absorbtion or flexible mounts for the screen in the the drive to keep size down, so any impact or distortion to the case is instantly transmitted to the LCD panel. It's happened to those who cosset their devices with kid gloves, even [email protected] (who got it replaced by the O2 store)
http://android.modaco.com/content/d...-com/312203/my-streak-screen-self-destructed/
http://android.modaco.com/content/dell-streak-streak-modaco-com/313359/broken-screen-after-4-days/
Moral - don't drop it, sit or bend down with it in your trouser pocket, and make sure it's insured!
Click to expand...
Click to collapse
Droped mine today,
I was going out to the car and it was in the Dell case which was not closed.
It fell out of the Dell case onto the concrete floor face down (just like a buttered peice of toast) sods law.
But its insured and O2 are sending me one out in two days.
Note to self, close case properly, get a new case and just be more careful.
Never done this to a phone before in 15 years. Perhaps too much glass.

Carrying mine in my hand (in the Dell leather case) the other day it knocked against a post , I didn't notice until later that there's a tiny chip on the glass below the on/off button and the casing has raised a bit so that the button is now slightly inset. The Dell leather case does not offer any protection on three edges and it's the edges that need it most. I'm lucky, only a small chip and the device still works perfectly, it's taught me a lesson in how fragile it is, my next case will be better designed if I have to do it myself.

flumps said:
....i just dont understand people who dont take care of their gadgets, my G1 is still in perfect condition, not a single mark. the same gos for all my other gadgets too. i wrap them in microfiber cloths, treat them like new born babies.
i just dont get it, i was watching techzilla the other day and they were both saying how they already dropped their brand new iphone 4s multiple times. i mean, you have in your possession and extremely expensive device yet you STILL treat them like there some old nokia brick from 10years ago.
my streak cost me £450..to me thats a hell of allot of money for something so small, it is at this moment in time completely irreplaceable and if anything ever happened to it id need happy pills just to avoid hanging myself..
Click to expand...
Click to collapse
+1
I agree, all my devices have been wrapped in either silicone case or invisible shield at the very least. Usually, I wrap em with both cause sometimes the dust gets in between the case and the phone and it scratches the surface of the device. Maybe its overkill, but the amount I paid for my devices (especially the Streak) is also overkill.

SCREEN Broken. BE careful.

So, I`m trying to find the topic that guy posted on where he broke his screen twice in a few weeks. Saying that its a very easy to brake screen.
Well guess what, I dropped my phone from bed. Fell with the screen I guess onto something hard ... BROKEN. The proper protection screen has no marks or anything on it, the lcd behind it (i guess) when I turn it on is smashed. I`d say it was ... 40 cm`s.
So watch out, the screen is very easily broken.
P.S. I have insurance on another phone with a bank account. If I want to change the phone , will they do it if the new phone I want to ensure has an empty battery ?
Edit : Exactly my problem : http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19337854/19730927.aspx
I think they use a gorilla screen for a very poor quality 5" lcd.

jonikah said:
I dropped my phone from bed
Click to expand...
Click to collapse
Well of coarse depending on what surface it fell unto it will break. Anything above a 1-2 foot drop will more than likely break the Streak.
Sorry for your loss, but why does it become a Dell/O2 problem if it was due to user error?

I wouldn't say the screen is fragile. I've put my Dell through a massive amount of pain and it has survived pretty much everything thrown at it (It always slides out of my pocket when I sit down!). Unfortunately there is a tiny crack in the internal LCD from where I dropped it yesterday but it's hardly noticeable and fully functional.
The Streak is a big phone so to drop it will cause damage. The design protects the external screen from scratching which I personally find far more reliable than having an external screen that shatters when you drop it.
P.s. I am a little bit sad that I almost killed my Streak, but It's my fault and not Dells I take full responsibility and should really try and get my hands on a decent case in future... wooops!

Mine's been down the stairs twice now (too big to fit in my 'comfy' pant's pocket so it often falls out ><) and everything's fine here.
The second time it took quite a bad knock against the glass door and it rebooted itself, but no external damage thus far

How durable is our HD2?

Hi,
Got my HD2 couple months back and using it with silicon cover since beginning but now I want to take the cover off and show the real beauty of the phone to everyone but I am too scared to take the silicon cover off because I am clumsy and I drop my phone way too frequently.
I know the phone looks very durable but exactly how durable is it??? can people share some experiences like oh I dropped it from 5ft and it was intact or oh I dropped it from 2ft and the screen broke etc etc.
I used to have HTC Kaiser/tilt and I dropped it way too my times without any covers but it never gave up on me.
PS: I know there is no real way to define durability of a cellphone but u know there are some cellphones which are really delicate and u have to handle them with extra extra care. While there are some like the kaiser who are made for rough use. Just want to know which category our HD2 belongs to?
Sorry for the double post, by mistake i posted it in accessories section!

Hey, i droped it many times and nothing happens.
Sometimes from 150 cm and a bit more and less.

I have thrown my Diamond down the street many times on a night out, but I would never want to drop my HD2 outside of a case, the entire front of the phone is glass, so you may get lucky a couple of times you may not. I wouldn't want to take the chance, it's expensive to replace.

I've dropped my HD2 a few times, most recent was when my mate rugby tackled me on a night out and broke my hand in the process, the HD2 survived almost unscathed due to it being in its case, although there is now a tiny chip on the front-facing bezel above the headphone socket where it meets the glass.
I never bothered with a screen protector and the screen looks as good as new and I've had mine since Nov2009. It's a tough little phone. As long as you keep it in its case when its not being used you will be fine.

hardik119 said:
Hi,
Got my HD2 couple months back and using it with silicon cover since beginning but now I want to take the cover off and show the real beauty of the phone to everyone but I am too scared to take the silicon cover off because I am clumsy and I drop my phone way too frequently.
I know the phone looks very durable but exactly how durable is it??? can people share some experiences like oh I dropped it from 5ft and it was intact or oh I dropped it from 2ft and the screen broke etc etc.
I used to have HTC Kaiser/tilt and I dropped it way too my times without any covers but it never gave up on me.
PS: I know there is no real way to define durability of a cellphone but u know there are some cellphones which are really delicate and u have to handle them with extra extra care. While there are some like the kaiser who are made for rough use. Just want to know which category our HD2 belongs to?
Sorry for the double post, by mistake i posted it in accessories section!
Click to expand...
Click to collapse
If you're that clumsy, I'd suggest you keep it in it's case Hardik119 as Murphys law says you'll drop it as soon as you take that cover off?

Hulmeman said:
If you're that clumsy, I'd suggest you keep it in it's case Hardik119 as Murphys law says you'll drop it as soon as you take that cover off?
Click to expand...
Click to collapse
hehe, i can see tomorrows post already
'so last night i fumbled whilst taking the case off and the phone exploded into 900 pieces'

hardik119 said:
Hi,
Got my HD2 couple months back and using it with silicon cover since beginning but now I want to take the cover off and show the real beauty of the phone to everyone but I am too scared to take the silicon cover off because I am clumsy and I drop my phone way too frequently.
I know the phone looks very durable but exactly how durable is it??? can people share some experiences like oh I dropped it from 5ft and it was intact or oh I dropped it from 2ft and the screen broke etc etc.
I used to have HTC Kaiser/tilt and I dropped it way too my times without any covers but it never gave up on me.
PS: I know there is no real way to define durability of a cellphone but u know there are some cellphones which are really delicate and u have to handle them with extra extra care. While there are some like the kaiser who are made for rough use. Just want to know which category our HD2 belongs to?
Sorry for the double post, by mistake i posted it in accessories section!
Click to expand...
Click to collapse
It's great, I dropped it several times from 0.5m-1.0m and it's working perfectly ATM.

Had mine for 9 months now, never put a silicon case or it or screen protector. Only use the leather-ish case that came with it, have dropped my HD2 loads of times. I am litterally the worst person with phones, i had four new phones in a 2 year contract before this because i am so clumbsy, including the kaiser and tp2. HD2 is far more resilient and mine has not noticable marks on it.
Maybe i'm lucky with this phone, but i have seen videos of hd2 and iphone being pushed together screen to screen and the iphone breaks way earlier and considering the screen is that much smaller more pressure would be technically be being applied to the HD2.
Dust in your HD2's USB port is more likely to break your phone than dropping it.

The screen is gorilla glass, check out youtube for some videos of guys trying to break or scratch it, not easy! As for the case, I dropped it a couple of times on asphalt, and while the case looked fine, there is a rubbery edging around the screen that did get gouged. You can't really tell by looking, but you can feel it.

Such a classy device needs to be treated elegantly!!
A screen protector is a must have.
And to show off with ur sexy phone use a OEM leather pouch (slim and rich looking) that can be bought from ebay with a reasonable price.
http://cgi.ebay.com/NEW-Leather-pou...389855?pt=PDA_Accessories&hash=item415267839f

for such a big screen with lots of glass, its pretty tough, im a bit clumsy with phones, like some, i dropped by LG BL40, good job, it was ****e, but screen shatterd, chucked it in the bin and got this...always used the pouch, but had it out playing music, a broom(yes a broom) fell over and i have a c shaped scratch, drives me mad...but did scratch easier i thought..the case marks pretty easy to. But for such a large phone, thumbs up.

sevoflurane said:
Such a classy device needs to be treated elegantly!!
A screen protector is a must have.
And to show off with ur sexy phone use a OEM leather pouch (slim and rich looking) that can be bought from ebay with a reasonable price.
http://cgi.ebay.com/NEW-Leather-pou...389855?pt=PDA_Accessories&hash=item415267839f
Click to expand...
Click to collapse
not sure I agree with the screen protector. I can never keep one on the phone, it will be on for a couple of months, then start annoying me and I take it off. The screen is very scratch resistant and I don't tend to drop phones. It stays in it's bodyglove kickstand case (which adds a little lip to the edges) and goes in a leather beltclip case.

hardik119 said:
I know the phone looks very durable but exactly how durable is it???
Click to expand...
Click to collapse
The screen is very durable. Over the 9 months I've owned my HD2 the screen hasn't had one scratch on it despite no screen protector.
Drop it and one of two things will happen: nothing or total destruction of the screen.
Unfortunately, after 9 months of being careful I recently dropped my phone onto concrete from about 2 feet and the screen is totalled
The problem lies with the thinness of the bezel where it meets the screen (it deforms easily) and the tight tolerances of the join between the bezel and glass.
The combination is deadly and any design engineer ought to have noticed that at pre-production.
Someone at HTC sacrificed how the phone felt in the hand to how the glass screen reacts to side on pressure as a result of the bezel deforming on impact.
I'd be happy to have a chunkier bezel with just a few more mm of metal on the bezel if it prevents deformation on impact.
The phone is insured but I'll probably get reamed at policy renewal time next year.

the hd2 is durable as far as drops go (i don't use a case) - i've dropped mine twice, once on a wooden floor from about 5 ft up,no damage, and once onto concrete from the same height,only damage a very tiny dent/scratch on the corner of the case where it hit the street.
however, do NOT believe the bull**** about the screen being super scratch resistant !! after only two weeks of GENTLE use,and only being kept in my back pocket with nothing else,there was a one inch scratch across the front. i know,i saw the videos as well, but the fact remains. it scratches,and it scratches pretty damn easy.
GET A SCREEN PROTECTOR IMMEDIATELY !!!!

Neither case nor screen protector has (or will) ever touched the perfect curves of my hd2. Furthermore, it has seen a heavy ammount of abuse.
As far as dropping it goes... I wouldn't reccomend it. Mine has survived chest high (I'm 6'4") drops on to concrete (landing screen first) and not broken. However, many a sad story has been told by users with falls from lesser heights. The unlucky folks notwithstanding, I have to say that the screen is certainly well-made. In the 6+ months I've owned it, the screen remains conspicuously scratch-free. It should be noted that I often take out my car keys and and aggressively assault the screen with them (to the horror of onlookers). I also regularly lay my device down face-first. Still can't seem to find a single scratch.
As previously mentioned, I do not have or use a case of any kind. I keep my phone on me at all times in my front pocket (screen facing my leg). This includes when I am at work. I work... at a warehouse. Which means my hd2 gets to enjoy pallets, boxes, and various other blunt-force trauma slamming against it in my pocket. Here's what I have found.
The parts that are NOT so tough:
1) Battery cover.
I have noticeable scratches and marks on the battery cover. There is a thin coating on it that will flake off after a certain ammount of abuse.
2) The flash.
My led flash was dislodged slightly (some time while at work) and pressed up against the vibration motor. Although it was easy enough to fix by popping the phone open and remounting it.
The parts that ARE tough:
So far... everything else.

jamima69 said:
it scratches,and it scratches pretty damn easy.
GET A SCREEN PROTECTOR IMMEDIATELY !!!!
Click to expand...
Click to collapse
No. It really doesn't. Whatever happend to your phone to cause a scratch is unfortunate... but it is the exception, not the rule. When I am unable to INTENTIONALLY scratch something, aforementioned "thing" can not be considered "easily scratchable".

I dropped mine from 4-5 feet high a few times (a couple onto concrete) and it was fine.
Then yesterday I dropped it from 2 feet high onto a wood floor and the screen was totally destroyed. Must have just hit at the right (wrong) angle...
Also, my screen has several scratches on it, so saying it is EXTREMELY scratch resistant is BS. However, now that my screen is destroyed anyway, I tried scratching it with a key, and knife, a pushpin, and a couple other things (haven't tried my wife's diamond ring, heh) and cannot for the life of me scratch it. But it DID get scratched somehow... and one of them was there after only a few days of use.

jamima69 said:
however, do NOT believe the bull**** about the screen being super scratch resistant !! after only two weeks of GENTLE use,and only being kept in my back pocket with nothing else,there was a one inch scratch across the front. i know,i saw the videos as well, but the fact remains. it scratches,and it scratches pretty damn easy.
GET A SCREEN PROTECTOR IMMEDIATELY !!!!
Click to expand...
Click to collapse
the one inch scratch on your HD2 is very unfortunate, but does not mean at all that it scratches "pretty damn easy". At this point I totally disagree. I have my HD2 now for more than 1 year and I'm a heavy user, but after all this time there is not one single scratch to detect on the screen. I must say though, that I always have my HD2 in a leather belt case when not in use, but never used a screen protector on my HD2.
So in conclusion: the HD2 does not scratch easlly at all, but you have just been unfortunate and very unlucky.
regards, Kuzibri

I've recently replaced the screen in my HD2 because the old one had sustained some serious damage through an unfortunate encounter with asphalt. The device can handle some serious punishment, but the screen can crack quite easily when dropped just the wrong way. I've heard the screen can handle 400 newton of force which is quite a lot, but a 1 meter drop and slide across asphalt was too much.
Also, the screen is almost scratch-free except for sand! Sand can scratch the screen easily (had it in my pocket when working on the beach) so use a screenprotector when in a sandy environment.

While the phone is durable, it is always a good idea to to have the phone in a gell case to keep it from getting mangled when dropped. having owned several touch phones I have not found a need for a screen protector as I do not put my phone face down or in a pocket with other things...

[Q] is it really so fragile?!

I'm thinking of buying a GS2 and what scares me the most are the threads by people who cracked the screen.
All my phones fall, from the first siemens (back in the '90) to my my last htc hero.
At least once a month it makes a flight off the sofa, off the table, on the cement ... at most the back cover comes off, the battery flies away and the body (not the display) reports some scratches.
My hero also shows signs of bites and scratches by a cat, but nothing more!
(try to control a cat a let me know ...)
I read the last post of a poor guy whose s2 fell to less than one meter on the gravel and the display cracked!
But is it really so fragile?!
Is there someone whose s2 has been dropped from a reasonable height and the screen survived ?
L.

volpe71 said:
I'm thinking of buying a GS2 and what scares me the most are the threads by people who cracked the screen.
All my phones fall, from the first siemens (back in the '90) to my my last htc hero.
At least once a month it makes a flight off the sofa, off the table, on the cement ... at most the back cover comes off, the battery flies away and the body (not the display) reports some scratches.
My hero also shows signs of bites and scratches by a cat, but nothing more!
(try to control a cat a let me know ...)
I read the last post of a poor guy whose s2 fell to less than one meter on the gravel and the display cracked!
But is it really so fragile?!
Is there someone whose s2 has been dropped from a reasonable height and the screen survived ?
L.
Click to expand...
Click to collapse
at the right angle anything can crack
buy this
youtube

You have a 4.3 inch screen, 8mm phone, ofcourse it's fragile. All of them are. Like ^ said, buy a nice case, and you'll have some protection against small falls.

If you cannot afford the Case Mate Tough Case , then Amazon has some reasonably cheap gel cases , do not buy a silicone case as they attract dirt/dust like a magnet

OP, I dropped mine from 1 meter height a number of times, but always on wooden or carpeted floor. Never dropped on concrete or gravel. But I bet most modern smart phones with large touchscreens will crack if dropped on hard surface landing on the screen or even not on the screen but at a proper angle like someone already mentioned.
Either buy a good case, or buy a tough weather and impact proof phone.

dropped mine 100 times.....apart from a few cosmetic scratches, been fine

volpe71 said:
Is there someone whose s2 has been dropped from a reasonable height and the screen survived ?
My hero also shows signs of bites and scratches by a cat, but nothing more!
(try to control a cat a let me know ...)
L.
Click to expand...
Click to collapse
I dropped mine the first day from about 1.7 meters/5.6 feet(?) (I guess that's the height my ear is at) on the pavement. It's fine, just scratches and scuffs on the corners and the back, but nothing bad.
Bought the CaseMate Tough Case though, just to be sure.
PS. Damn cats! mine keeps battling my remote, it lights up as he touches it... chews through the lcd screens

I have just a full-body screen protector on mine and have dropped it a couple of times and its been fine. What part of the phone that hits the ground first is going to make a big difference too. If it hits the ground vertically on a corner than yes, you're more likely to have the screen crack. A couple of the reported cracks were from stress where the screen was in someones pocket and either pressed against something or sat on. Also, consider how many are out there now and the cracked screen reports are less than a dozen. I was afraid of it when I first got it but less so now.

qwerty warrior said:
at the right angle anything can crack
buy this
youtube
Click to expand...
Click to collapse
Gonna get one of those. Looks good.
Sent from my GT-I9100 using Tapatalk

Having come from Nokia phones and Htc phones.. this is as light as a feather and just slipped through my hands quiet a few times.. but you get used to it..
Once it dropped of the table but no harm done. yes it is very light and I would suggest getting it a case or something to make it feel more in the HAnds although I never used cases on any of my phones leave alone screen protectors.
But yeah you get used to it after a while so go GET one

i threw mine, it still works. Buy a big leather case. Top tip of the day, it saves you ££££'s

You guys just need to be more careful with your phones.

DVC1985 said:
You guys just need to be more careful with your phones.
Click to expand...
Click to collapse
http://youtu.be/lcepWNOuUuM

LOL at "iPhone Dropped in Slow Motion"
Tinderbox (UK) said:
If you cannot afford the Case Mate Tough Case , then Amazon has some reasonably cheap gel cases , do not buy a silicone case as they attract dirt/dust like a magnet
Click to expand...
Click to collapse
600€ for the phone so the price of the case would not be a problem.
A must have accessory (for my use) is an active car holder; one you put the phone in without having to plug cables, to put the phone out from the case, etc. ( like the original samsung one )
Anyway, thanks to everybody.
At the end I think I'll go for the phone, some "invisible skin" protector and an insurance.
L.

I am really a bit confused about this entire thread. Maybe I just haven't seen the flood of threads complaining about cracked screens, but the only ones I've seen even remotely related are:
1) Some dude dropped a dumb bell on his phone. You be the judge of whether or not that is indicative of the screen's robustness.
2) Some dude dropped his phone into the toilet for a swim with some poo and water. And, it still survived.
So, I guess if you want a phone that is impervious to heavy metal weights being dropped directly on it, then yes, I would be wary of this phone. The good news is, if you're the type to possibly have your mobile phone go for a **** swim every once in a while, you're in luck.
All joking aside, get a decent case for it, screen protectors, and the phone is as well built as any other well built phone. Plus, the phone in its "naked state" is a bit too thin for me anyway.

I dropped mine from like 1,5M on solid stone. Landed on a corner which now has a little dent other then that there is nothing to see...
I was actually surprised it survived i have seen phones die from less.

1m height to solid stone
Dropped mine from 1m onto solid stone floor. Landed flat on the screen side. 2 or 3 fix points on backcover opened. Other than that, not even a scratch. Back cover was also ok.
I have read these unfortunate threads before and I admit I was scarred to to pick it up lol.

http://www.youtube.com/watch?feature=player_embedded&v=ErXqnQKs-tA

cmd512 said:
I am really a bit confused about this entire thread. Maybe I just haven't seen the flood of threads complaining about cracked screens,
Click to expand...
Click to collapse
XDA is not the only place in the world talking about phones ... anyway, am I free to be scared and ask or not? ;-)
L.

dropped mine 2 days ago ad the screen is chipped and cracked, now on the lookout for a new piece of glass

deleted

deleted

most of your complaint is based round the fact that you broke it.
why should they replace something you broke? crash a car a week after buying and see if the car salesman will replace it for you?
the is insurance for a reason, maybe you google the difference between warranty and insurance.
i dont want hideous screws on the back of my phone because a select few are clumsy
i think its a great phone. fast, great design although i do have 1 complaint, it is a very slippy phone

Blaming Sony for the fact that YOU are clumsy? Seriously?
The reason for you not being able to open the back cover is that you're not supposed
to open the cover on this waterproof phone...
Next time you buy a phone, google for "Rugged" and do some research.
J.F.Y.I.. i'm also clumsy and dropped my Z3 a few times, still no scratches

Aronuser said:
As sold for a premium device which ate up my around 480€ I'm extremely disappointed because even if the phone is "powerful" it's extremely fragile and the quality is just bad!
Since when is it impossible to use just normal screws for the backcover?
If it cracks you need to remove it which is 'glued on' and the glass will make your fingers bleed when it cracks.
All this "DRM key" fuss... and low light this cam is seriously rubbish.
I have had really a lot of Sony products and the quality was always very convincing but this "Sony-Ericsson" (yes it's still ericsson as sony bought that part and then named it both sony) is just very disappointing, not even mid-quality.
So now my device is a cracked back (already the second device the first got replaced by warranty) and a permanent yellow tint on the left half of the screen which i can be happy about the premiumness for the next few years, as i don't have cash for another phone.
And when I sent it to service for replacement "oops we won't pay this, this is your demage" I had this device just around 3 months an the other which got replaced didn't also last longer than ca. 3 months. What a joke!
Just for comparing, I've had a S4 mini Samsung for one year and it even fell on the pavement and nothing happened. The screen ain't got any scratch and I even sold it again for a decent price.
Click to expand...
Click to collapse
So let's put it in clear way, you are a lamer, who broke it's phone and blames manufacturer.
There are things to be said. First of all, the quality of the phone is excellent, compared to other "premium" mobiles like Samsung or LG. The reason why the back cover is glued, is that the phone is sold as waterproof. Service professionals, and people who know what they are doing, have proper knowledge (!) and tools to open it.
My Z3 got yellowish area on right side of the phone around Power button after 1 year of use. I admit I dropped it couple of times, but I use wireless charging case which provides excellent protection against scratches. Display, touchscreen, glass, sides and speakers were exchanged by my provider (1&1) free of charge. Later on I discovered that using flash causes green halo effect on pictures, probably camera lenses got misaligned during repair. Again, the camera part was exchanged free of charge.
The mobile phone, specially with glass front and back, is a precise and delicate device. And you knew it before you bought it. So blaming Sony for your own disability is not fair.

Thread closed as it serves no purpose with an empty OP