Database Users

touchscreen does not "untouch"

Hi Folks,
I'm reading this forum since about 1,5 weeks, as I got my first smartphone then. Unfortunaly I sent it back today, as it got broken yesterday. It has the problem, that the touchscreen doesn't untouch. I made a picture:
I can get rid of this touched area by pressing on it with my fingernail and move it to the bottom.
I think it's from that lether case. Anybody else ever had a problem like that? Probably with another phone type?

Looks like condensation under the screen to me.

Reapply screen protector... That's it..

I thought about water also, but under the microscope we have seen that it wasn't water. I was able to remove it restless until I touched it next.
I removed the screenprotector, but that wasn't a solution.
Unfortonaly I had to send it back today, as I'll get a brandnew one within the first 14 Days after delivery

Wow that's new. Mebe condensation.
Maybe since the touch part is 2 layers, Glass and Plastic screen hovering on top of that, that it got too hot somehow and that the plastic part got stuck to the glass. mebe if you had let it cool or something it woulda unstuck.
Was the phone near any heat or in direct sunlight?\

This looks like a cracked digitizer, a touch sensitive layer above the screen itself. The screen underneath usually seems to be fine, but it doesn't have the touch capabilities anymore. It has a look of spilled liquid and you should be able to see dots of the touch grid, you can't see them normally. It happened to me on my Orbit2. I think whole screen has to be changed...

cassper1 said:
This looks like a cracked digitizer, a touch sensitive layer above the screen itself. The screen underneath usually seems to be fine, but it doesn't have the touch capabilities anymore. It has a look of spilled liquid and you should be able to see dots of the touch grid, you can't see them normally. It happened to me on my Orbit2. I think whole screen has to be changed...
Click to expand...
Click to collapse
I thought about something like that too. Has the digitizer a "spazial" filling, so that you have a "soft feeling" when you tab it with the penzil?
HTC Touch Freak said:
Wow that's new. Mebe condensation.
Maybe since the touch part is 2 layers, Glass and Plastic screen hovering on top of that, that it got too hot somehow and that the plastic part got stuck to the glass. mebe if you had let it cool or something it woulda unstuck.
Was the phone near any heat or in direct sunlight?\
Click to expand...
Click to collapse
I had the phone in my trouser pocket every day. No sunlight or heat. I tried cooling down...no chance. I had a Cassiopeia once and had a waterdamage to it. There I was able to get the water out of the touchpad by having it on my heating for a few days. But it looked not like this here.

HI
i have the same problem with my diamond2.. i have on screen brando ultra clear ,i have called assistance and i must ship to them
now what i do, i must try to remove screenprotector before carry the phone to assistance or no?
help me
excuse for my bad english

tornado75 said:
HI
i have the same problem with my diamond2.. i have on screen brando ultra clear ,i have called assistance and i must ship to them
now what i do, i must try to remove screenprotector before carry the phone to assistance or no?
Click to expand...
Click to collapse
I had the same screen protector...strange. I removed it before i sent it back. After removing I tried, but the error wasn't gone. I think better remove it before sending it back, but you should also try if this fixes the problem. Tell us if or if not

Sqoerk said:
I had the same screen protector...strange. I removed it before i sent it back. After removing I tried, but the error wasn't gone. I think better remove it before sending it back, but you should also try if this fixes the problem. Tell us if or if not
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Click to collapse
i have removed the screenprotector but is the same error, i have sended it to assistance center this afternoon...
i wouldn't pay for damage why the phone is never fall
i hope well

Just had the same problem with my Td2. Not impressed. The phone was fine one minute as listening to my music on it, popped it in my pocket went upstairs ang got this blob right in the centre of the screen.
Glad I took the insurance now as this is going to have to get sent back. Not overly impressed as only had the phone for 6 weeks and having a problem with the build.

Just a quick question for those that had this problem. Was the damaged screen visible under all types of light?
I ask this because taking into different rooms in my house and different types of light it seems to disappear, then reappears under other light sources. I will test in the daytime tomorrow but am now starting to wonder exactly how long it has been there...

db_darryl said:
Just a quick question for those that had this problem. Was the damaged screen visible under all types of light?
I ask this because taking into different rooms in my house and different types of light it seems to disappear, then reappears under other light sources. I will test in the daytime tomorrow but am now starting to wonder exactly how long it has been there...
Click to expand...
Click to collapse
My "blob" couldn't be seen when I looked straight from above. As on my pictrue I had to look from a angle to see it. Also it was hard to see under bright daylight. Hope that helps.
But I have a question also: You all used the leather bag shipped with the phone? I think the case isn't plain enought inside. I think there is a higher pressure one the display while wearing it in my trouser pocket. Anybody else who can tell more about that?

I've the same problem, at least I think it is the same. Touch still works fine, but it seems like there is some condensation underneath the screen.
I can confirm that it has nothing to do with the screenprotector.
If I put my finger on it, it moves to the sides. Sometimes it seems to be gone, but after a while I notice it again.
It's a very colourful stain. Can I claim warranty for this kind of 'errors'?

dlarge said:
It's a very colourful stain. Can I claim warranty for this kind of 'errors'?
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As you are the 4th in this thread I think so

It's not under warranty of HTC, at least that's what they told me...
Did somebody else contacted HTC about this problem?

dlarge said:
It's not under warranty of HTC, at least that's what they told me...
Did somebody else contacted HTC about this problem?
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Click to collapse
too bad it seems like they classify it under 'cracked display' - and according to the user manual it is not covered by warranty.

Probably, but I think it's just an error of HTC. The way they treat their loyal customers is, in my opinion, verry disappointing. It was the same with the problems everyone had with the TytnII.

Today I got my phone back from my provider...the same broken one. In the letter they told my I sent it back too later
Now I'm dissapointed from o2 Germany, cause the customer support told me what to do and I did it.

guys i had the same problem (http://forum.xda-developers.com/showthread.php?t=519441) and i got a replacement. but i tell you.. this is caused because one time the phone got hit by pressure on the screen and the screen itself kinda felt into the phonecase. check out from the side.. you probably will see that the screen is lowered - then when you use fingers on the touchscreen this blob appears. in my case the screen didnt work anymore as soon the blob appeared... but was able to get it out with some tissue and rubbing.
also i saw some oil liquid under de screen - depending on the light outside.
so.. just take care.. this phone is very sensitive to any pressure on the screen and using it in a trouser pocket is already dangerous!

LCD problems

Hi, I have a problem with my HD2. After having my phone for a few weeks it developed a mark underneath the LCD screen right down the middle. It didn't affect the touch screen, but was clearly visible. I informed HTC, they took the phone and replaced the LCD. Now, after having it back for for about 2 weeks the same has happened again (a mark underneath the screen, right in the middle about the size of a penny wide). I'm wondering if any one else has had this problem and whether it is my fault. I keep the phone in the back pocket of my jeans, and therefore put some weight on it on occasion. I'm not overly fat (12 stone) and have always kept all my phones in my back pocket. What do you guys think ? thanks

tobycgraham said:
Hi, I have a problem with my HD2. After having my phone for a few weeks it developed a mark underneath the LCD screen right down the middle. It didn't affect the touch screen, but was clearly visible. I informed HTC, they took the phone and replaced the LCD. Now, after having it back for for about 2 weeks the same has happened again (a mark underneath the screen, right in the middle about the size of a penny wide). I'm wondering if any one else has had this problem and whether it is my fault. I keep the phone in the back pocket of my jeans, and therefore put some weight on it on occasion. I'm not overly fat (12 stone) and have always kept all my phones in my back pocket. What do you guys think ? thanks
Click to expand...
Click to collapse
Kind of like an oily mark? There are several threads about it, some people find using a suction cup to suck the screen a little helps. Have a dig through the forum. (personally id send it back, if it happens AGAIN then id start looking at how i was carrying it around, for example, tight jeans pocket, , , , , )
EDIT - just reread the bit about back pocket,, ,there's your culprit!

Hello
There is no way you should be sitting down with the phone in your back pocket or even leaning on it ... the screen wasnt meant for that type of pressure

thanks for the reply, i've gone through the other threads.. Looks like another htc repair job. Having my phone in my back pocket is just much more comfortable (and doesnt affect the shape of your jeans/trousers) than having it in my front pocket. Oh well.. wont do it again after this.

You keep the phone in your back pocket...I think there's your answer! The screen is waay big on this phone as you know, you should keep it else where.

Same happened to me - got it replaced under warranty,

OK. How fragile is the screen, really?

Hello everyone.
I got my HD2 a couple of weeks ago and as usual with new toys, am still taking some extra care with it. I had a Touch HD before that withstood quite a few bumps and two small drops. I saw people carying iPhones in pants pockets, back and front. Given that HD2 screen is significantly larger, how fragile is it, really? I usually carry my phones in jacket pocket, screen towards the body, without any case or sleeve. Do I need to take so much care for it or is it actually more resilient than it seems? Yes, I've seen the threads with broken screens. Anything can break, given enough force.
Any serious feedback is welcomed. Thanks.
Cheers, R

Well I have had mine since it was released in the UK and have had it in my right hand side front pocket in my jeans/trousers etc, sat on floors etc and all sorts and nothing has ever happened to it at all. Its a pretty tough screen I think, as long as when its in you pocket its not at an odd angle, I cant see any problems keeping it in there. I certainly have no problems.

Scratch test
There is a YouTube video of a scratch test of the screen of an HD2, its in foreign but gives a good idea of its screen tolerances (those of a nervous disposition may wish to look away towards the end)
http://www.youtube.com/watch?v=NcEaehKWr2s

Hmm I can only speak for myself and my HD2... but my screen has 2 (really small) scratches..
I think these are from a keychain or maybe a lighter in my pocket. I don't really know where the came from - but not from dropping it.
I would recommend to use a (thin - not that thick vikuti) foil to protect it against scratches.
--> Question: What would you recomment regarding a foil to cover the screen? I bought 1 Vikuti foil and really disliked it - it is sooo thick
Edit: I think the knife in the video would be able to scratch the screen... only a matter of right angle an pressure

I dropped mine on new years eve - drunk and the only thing i noticed the following day was that i had lost the backplate lol
Someone on here very kindly gave me a replacement.
Other than that - no scratches so far

Had mine three weeks, using front trouser pocket though I am very conscious of checking the pocket for keys etc first.
I have a full body invisibleSHIELD skin, and i'm extremely happy with it.
I've knocked it a few times on the edge of tables and chairs, once on the metal hand grip on a bus seat, and theres not a mark on it anywhere.

I have a screen protector that covers the entire screen, and carry the phone in my pants pocket in the leather case that came with the phone (I'm waiting on a holster from eBay).
The screen is in perfect condition, however, I did scuff the corner of the HD2 by dropping it (in its leather case) as I went to put it in my pocket coming out of a movie theatre...dropped onto cement.
: /

I use a screen protector and have a very nice silicone case for it that fits very snug, but I'm just being careful.
I believe that common sense is enough to keep this device from being damaged. As you can see from the linked video above, the screen is very resiliant, but it's not scratchproof. Also, why on earth anyone would put it in the back pocket of their trousers and sit down is totally beyone me, but people have done it (and probably still do), but they end up on here asking how to fix their damaged screen. (My advice to them is to hook up a flex capacitor to their car, drive at 88mph, go back in time to before they broke it and slap themselves round the face and say "STOP BEING SILLY!!!")
It's tough, but not unbreakable. Just treat it with respect, look after it sensibly, and DO NOT PUT IT IN YOUR BACK TROUSER POCKET OR FRONT SHIRT POCKET!!!
As the meerkats say... simples
(I hate those adverts, but I do like Back To The Future )

johncmolyneux said:
FRONT SHIRT POCKET!!!
Click to expand...
Click to collapse
Why not...I put it in there all the time?
So it won't fall out or...?

Spike15 said:
Why not...I put it in there all the time?
So it won't fall out or...?
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Click to collapse
lol - I've NEVER seen anyone on this forum say that that has happened to them <sarc mark>

johncmolyneux said:
lol - I've NEVER seen anyone on this forum say that that has happened to them <sarc mark>
Click to expand...
Click to collapse
Just making sure I wasn't missing something.
Personally I don't bend over when I need to get something on the floor et cetera...I bend my knees...I've heard that bending like that is bad for your back.

Spike15 said:
Just making sure I wasn't missing something.
Personally I don't bend over when I need to get something on the floor et cetera...I bend my knees...I've heard that bending like that is bad for your back.
Click to expand...
Click to collapse
Yes, and even moreso if you have a hernia! Good to see that xda is also responsible for good health advice too

I can't wait for mine to arrive next week. I can tell you from experience that the IPHONE has cracked 3 times in pocket when I put too much pressure. Apple does replace them on a regular basis. They allow for what they call a hairline. If it spiders they won't replace it but a hairline is within their tolerance and is common enough for them to replace it without question. That is how I ended up with a new replacement recently. I wasn't using the phone much but my HD battery died on site so I put the time into the IPHONE to use it. I squatted with the IPHONE in backpocket and CRACK. I probably should check my beltline while I am at it..
They replaced it and that worked out anyways as I am going to sell it. Keep my HD and Bold as backup.
The glass looks pretty solid and as many people reported it a good solid piece of hardware.

i keep mine in the case it comes with when i am carrying it around... any pocket really.
i just make sure i dont sit on it! lol
the screen itself is extremely resilient when it is out and in use.
I leave mine lying around all of the time out of the case and it still looks brand new.
I dont use any screen protector.

screen strength
being a kapasitive screen it uses a propper glass cover instead of ****ty plexi glass or resistive glass as most phones use, this naturally gives it a more scratch proof serface but makes it less resilient to actually breaking. like one guy said it all has to do with angle and preshure.. and abit of bad luck when it comes to screen protection i recomend invisiShield. they are nice and thin, VERY clear plastic so it doesnt disturb teh screen quality. and last but not least, the fabric its made of is teh same as teh stuff that they use to cover helicopter rotor blades with, so it comes with a 30 year waranty.

Thanks for all the replies so far. I suspected as much, but it sure is nice to hear other people's experience
Cheers, R

Impunitus said:
Thanks for all the replies so far. I suspected as much, but it sure is nice to hear other people's experience
Cheers, R
Click to expand...
Click to collapse
I had the same fear with its screen .. i posted a poll on the screen
see this
http://forum.xda-developers.com/showthread.php?t=618978

Help, Newton's Rings! (Oily rings appearing beneath screen)

I've heard of this problem happening on other devices (see here, here, here, and although not what mine looks like, here), but I was wondering what I can do about this problem. This is called Newton's Rings, I believe, and there's a nice wikipedia article about it. Apparently it's a problem under the screen.
It's an oily smudge. It appears to be made up of asymmetric rainbow-colored rings and is apparently under the screen. It is only visible in indoor lighting in certain angles, and is less visible when the screen is on. When pressure is applied around this spot, it appears to shift slightly. It's been present for over a week on my device without much change.
The HD2 has a capacitive screen, so the method to correct these spots (the "duct tape method") is said not to work. How can I fix this problem? I'm pretty sure I didn't cause it since I was careful with my device--it could have been there (most likely) from the time of purchase.
Should I ask for an exchange at my local T mobile store? Should I try duct tape or a vacuum cleaner to suck the screen forward, or should I try to open the device up and detach the screen, or should I beg for a return?
Help!
PS: You might want to check your HD2's as well...

*deleted*
*deleted*

I think you would have to have a resistive screen to even have this problem. A capacitive screen doesn't have these "layers." And, it requires a curvature to induce the inference rings which a hard glass screen with no layers doesn't have.

I followed a couple of them threads some time ago, and if I remember correctly some users which had this problem you're postin' about have had their hd2 replaced by htc cause it should fall under warranty terms. Return it to your local t-mo store and ask for a replacement. Should they deny that, try calling htc customer care and see if you can send it in to corporate for repair/exchange. I'd recommend that you try official ways first before attempting to disassemble it or to fix it by yourself as you may end up voiding your warranty..

Since you have a US T-Mobile HD2, and it has been less than 14 days and within the return period, you should be able to get it replaced at the store.

This is obviously a problem with the screen and you shouldnt try to fix it in any way. If you have installed or modded it in any way then return it to stock condition and take it back to your store. They are obliged to give you a replacement as it is a faulty unit. do not accept anything less.
Mark.

First of all, why in the hell would you buy such a device with incredible screen real-estate... and NOT place a screen protector on it?
My screen hasn't even been touched by human hands. Let me guess, the next thing you're going to tell us is your device has a scratch on the battery cover...
Having a case on the device would have prevented such an incident from occurring in the first place. Problem solved.
Take better care of your investments folks...

Reignzone said:
First of all, why in the hell would you buy such a device with incredible screen real-estate... and NOT place a screen protector on it?
My screen hasn't even been touched by human hands. Let me guess, the next thing you're going to tell us is your device has a scratch on the battery cover...
Having a case on the device would have prevented such an incident from occurring in the first place. Problem solved.
Take better care of your investments folks...
Click to expand...
Click to collapse
I seem to be confused about why you need a screen protector when the screen is glass? I was under the impression that glass screens won't scratch. I can't see how a screen protector would protect a glass screen from pressure, so what's the point?

LOL TRUE!!!!!!!! ^

chrys9989 said:
I seem to be confused about why you need a screen protector when the screen is glass? I was under the impression that glass screens won't scratch. I can't see how a screen protector would protect a glass screen from pressure, so what's the point?
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Click to collapse
dbriese said:
LOL TRUE!!!!!!!! ^
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Click to collapse
Alright, well... I'm not even going to dignify myself a response to your first question... for obvious reasons.
As for pressure... what PRESSURE could you possibly be applying to your device that is apparently going to render the screen useless? It's a ****ING Pocket PC, don't mistreat it. Protect your investments... it's common sense.
Seriously though, your first question... RETHINK exactly what it was that you had asked me... and then I'm pretty sure you'll realize the stupidity.

Reignzone said:
Alright, well... I'm not even going to dignify myself a response to your first question... for obvious reasons.
As for pressure... what PRESSURE could you possibly be applying to your device that is apparently going to render the screen useless? It's a ****ING Pocket PC, don't mistreat it. Protect your investments... it's common sense.
Seriously though, your first question... RETHINK exactly what it was that you had asked me... and then I'm pretty sure you'll realize the stupidity.
Click to expand...
Click to collapse
I don't get the attitude, I simply asked you, or anyone else who seems to think they need a screen protector on a glass screen; why they feel that way. As far as I know, it's like next to impossible to scratch it, (unless you carry loose diamonds in your pocket) and the pressure comment was me trying to understand why you feel the need to get a protector. With all that said, I wasn't knocking you wanting one (somebody's got to buy them) I was simply trying to see if I was misinformed about the durability of glass screens.

Heh, my bling-bling may scratch my phone screen That's how you can tell they are real diamonds . Though, you make a good point, glass screen shouldn't scratch, and if anything, a crappy thicker screen protector may hinder the conductivity of your fingers? Just my guess. On a side note, had my ipod touch in the same pocket as my keys once (hate the thing, but it was free) The back got scratched to hell, but the screen was nice and unscathed.

chrys9989 said:
I don't get the attitude, I simply asked you, or anyone else who seems to think they need a screen protector on a glass screen; why they feel that way. As far as I know, it's like next to impossible to scratch it, (unless you carry loose diamonds in your pocket) and the pressure comment was me trying to understand why you feel the need to get a protector. With all that said, I wasn't knocking you wanting one (somebody's got to buy them) I was simply trying to see if I was misinformed about the durability of glass screens.
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Click to collapse
rickyzone said:
Heh, my bling-bling may scratch my phone screen That's how you can tell they are real diamonds . Though, you make a good point, glass screen shouldn't scratch, and if anything, a crappy thicker screen protector may hinder the conductivity of your fingers? Just my guess. On a side note, had my ipod touch in the same pocket as my keys once (hate the thing, but it was free) The back got scratched to hell, but the screen was nice and unscathed.
Click to expand...
Click to collapse
Alright. Well, my apologies for the "disrespect".
I'm merely saying that a screen sleeve, protector, or WHATEVER is how someone could go about preventing the oil corrosion that occurs from natural skin oils on the screen.

This isn't oil corrosion. No disrespect from me either, but this unit actually had a screen protector. And a case. So thanks, but no thanks.

curiousGeorge said:
This isn't oil corrosion. No disrespect from me either, but this unit actually had a screen protector. And a case. So thanks, but no thanks.
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I had exactly the same situation with my old Hermes (going back quite a few years). I got it through the post from Tmobile and was playing happily with it for about half an hour until I noticed an oily patch exactly as you describe. Rang up Customer Support and they asked me if I had sat on the phone or knocked it in any way.. And this was after having the phone in my possession for 30 minutes HAHA in the end they told me to take the phone to the nearest store to confirm the problem and I got a straight replacement.
I think its caused by a leak in the LCD. You can try, as sugested on other threads to get some tape and try to pull the glass away from the liquid but this would only really be worth trying if your phone was out of manufacturers warranty. Since you have not had your phone long at all you are entitled to a direct replacement under the Sale of Goods Act.
Going back to earlier posts, too much pressure could cause this sort of problem but as stated with a good quality glass which the HD2 has this is very unlikely unless you had an elephant sit on it
More likely the LCD is defective and if the oily patch is noticeble to you then the seller has no other recourse. If I was you I would deal with this matter as soon as possible though so that you get a stisfactory result.
Mark.

Hey guys.
looking at your device, you have the same problem i have on my HTC TOUCH HD, mine had a small point in the middle, and after a few months it become bigger and now my screen wont work properly.
it means when i perss lets say "START" button, it reacts at the X button in the right of the screen.
adter looking over the net and reading about it, i can see a lot of devices from HTC has this problem, guess its a bad building quality who knows.
maybe it got hit a few times at the screen, maybe pressure who knows.
the thing is, CHANGE THE DEVICE before your screen wont react anymore, mine is Resistive screen. so i took a small niddle and lifted the screen from the left (the volume side) and squeezd it a bit, it went out, but a bit more came back after, that means something or some fluid is between tha screen, the Gap maybe i dont know.
ive also tried with a DUCT TAPE - worked for a few minutes than it came back again, but even when the oily part was gone the screen still was reacting not as before.
also there is a bad sound from the place you have the oily part under it' like if you press it with the Stylus or just your finger.
BE CAREFUL with thos devices!
Also ive heard something about PRESSURE differents between cities / countries and simillar can cause the screen defect.
for example - i live NOW in Eilat, its in Israel, and its a very very low place, i go home once a month, to a higher place (300M above), and it happaned since i moved here. it can be one more of the reasons to cause this defect.
well, my device is ruind, it can barely work now sometimes, if i press the screen from all of the sides or lifting it up with a niddle!
and that sucks!
BTW USE YOUR WARRENTY.
dont let HTC run away from their defaults and defects with thos devices, why do we have to pay on their mistakes of not making a good resistance materials for thos devices...its stupid.
specialy when it happanes to a lot of people with the same Devices!
i dont see any APPLE users having thos peoblems with IPOD / IPHONE!

liav12 said:
Hey guys.
looking at your device, you have the same problem i have on my HTC TOUCH HD, mine had a small point in the middle, and after a few months it become bigger and now my screen wont work properly.
it means when i perss lets say "START" button, it reacts at the X button in the right of the screen.
adter looking over the net and reading about it, i can see a lot of devices from HTC has this problem, guess its a bad building quality who knows.
maybe it got hit a few times at the screen, maybe pressure who knows.
the thing is, CHANGE THE DEVICE before your screen wont react anymore, mine is Resistive screen. so i took a small niddle and lifted the screen from the left (the volume side) and squeezd it a bit, it went out, but a bit more came back after, that means something or some fluid is between tha screen, the Gap maybe i dont know.
ive also tried with a DUCT TAPE - worked for a few minutes than it came back again, but even when the oily part was gone the screen still was reacting not as before.
also there is a bad sound from the place you have the oily part under it' like if you press it with the Stylus or just your finger.
BE CAREFUL with thos devices!
Also ive heard something about PRESSURE differents between cities / countries and simillar can cause the screen defect.
for example - i live NOW in Eilat, its in Israel, and its a very very low place, i go home once a month, to a higher place (300M above), and it happaned since i moved here. it can be one more of the reasons to cause this defect.
well, my device is ruind, it can barely work now sometimes, if i press the screen from all of the sides or lifting it up with a niddle!
and that sucks!
BTW USE YOUR WARRENTY.
dont let HTC run away from their defaults and defects with thos devices, why do we have to pay on their mistakes of not making a good resistance materials for thos devices...its stupid.
specialy when it happanes to a lot of people with the same Devices!
i dont see any APPLE users having thos peoblems with IPOD / IPHONE!
Click to expand...
Click to collapse
All touchscreens suffer from defects (yes even ipdods and iphones lol). The trick is to send it back the moment you spot it and not sit on it and wait, hoping it will go away. It wont. You can use the tape method to pull the screen away from the bleed but the liquid will still be there and sooner or later it will just come back.
I noticed a bleed on my OLD hermes the day I got it from brand new, rang up the shop (tmobile uk) and they tried to tell me that I must have sat on it or dropped it. Everyone who purchases a device has a right that it will work for a 'reasonable' amount of time without defects appearing so you have to push your rights and get it changed (not fixed) for a new device.
If your device is out of warranty and you have a bleed on the screen the only thing you can really do is change the screen. These can be found on ebay and not that hard to do. For your Touch HD you can get one *HERE* but you have to weigh up whether its cheaper to just buy a new device or fix the one you have.
And I dont really think atmospheric pressure between different places would have any affect as lcd screens are built to work pretty much anywhere and if that was the case every time someone got on a plane their device would go capput.
Mark.

i know! that sounds not reasonable, but i looked at someone's Thread about that he went out of a plane and he noticed a huge spot in the middle of the screen, and few days later after going back on the flight it was gone.
that thing is very strange.
btw thank you for the link..

liav12 said:
i know! that sounds not reasonable, but i looked at someone's Thread about that he went out of a plane and he noticed a huge spot in the middle of the screen, and few days later after going back on the flight it was gone.
that thing is very strange.
btw thank you for the link..
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Click to collapse
Ur welcome
Mark.

HD2 is TOUGH!

A few days ago, I managed to drop my HD2. This would normally be a bad situation at the best of times, but this was from the top of my stairs at home. The phone fell through a gap in the bannisters and fell SCREEN DOWN on a stack of CAST IRON weights that were stacked on the floor below! I would've bet a lot of money that the phone would've been very badly damaged and was FULLY expecting to find the screen totally smashed with tiny splinters of glass everywhere. I trudged downstairs and, fearing the worst, picked the phone up and turned it over........ the screen wasn't smashed... it wasn't even cracked. I put the battery back in (which had been fired across the room from the impact) and turned it on... PERFECT. The case wasn't even marked or scratched.
Don't get me wrong, I count myself freakishly lucky, but I was truly staggered the phone survived that fall in the WORST of circumstances and didn't even get a scratch.
Just thought I'd share!

did u have any case on it ?
show a Pic of ur phone with its case
thanks

No case. Phone was naked.

astonishing..

I am amazed as well at the durability of the hd2. Dropped a 3 month old iphone about 15cm off the ground and shattered the screen. Annoying cause of the $ but was an iphone so didn't really concern me greatly. Someone got a used ipod as the phone part died. Anyway so when i was putting stuff in a cupboard with the hd2 in hand inside the stock leather pouch, i tipped the phone upside down by accident trying to keep the pile of junk in the cupboard from crashing down and out of the pouch she slid. This dropped almost 2 metres onto concrete tiled flooring on the top right corner of the phone in what i can describe as an almost vertical fall. I was thinking that the screen was long gone too but to my amazement she was still running fine with only a very slight warping of the hard plastic shell in the corner from where it hit. You have to be looking for it to see the warp that is how minute the damage is but i think i tempted fate once too much also. But hey... a really good phone that has survived a bit already. The only downfall so far is it turns on easily when in your pocket on the plane.

it is tough. accidentally dropped mine from the dressing table to the hard woord floor. did not find a scratch

you guys are lucky, back in february when I'd only had mine for 5 days I dropped it taking it from my pocket, just over a metre, shattered the whole screen to pieces, still used it for a week or so before the touchscreen failed to, god bless insurance!

i felt it 4 or 5 times on the floor witbout one scratch, to be honest only few ones barely visible on the battery cover like 1 or 2 mm long. probably lucky too.
now ... i use my fixed on my motorcycle (gps), went for a 7 days trip with you can guess, a lot of vibrations and sun heat. nothing

I read on here somewhere that the screens most likely to break if the first contact between the phone and the floor is the bottom corner near the hardware buttons because of the gap for the buttons which makes sense........
I would have just sat at the top of my stairs crying if I was the OP.....
Lucky lucky lucky.....

The center of the screen is the place for it to be hit. It's the strongest part of the display, the further out from the center you go, i.e. the edges, the weaker the display gets.
Try smashing a window hitting it in the center with a bat, it will just bounce right back at you with considerable force, hit the corners and you'll get a lot less recoil and you have a much higher chance of shattering the glass. Of course this is just a very crude example of what I mean.

id say you just got lucky

I wish the crap LCD panels HTC use for the HD2 were tough. I have had to return mine twice since I got the phone in November due to developing white patches on the display.
Strange that my 3 year old 2G iPhone doesn't have the same issue.....

Pagnell said:
I wish the crap LCD panels HTC use for the HD2 were tough. I have had to return mine twice since I got the phone in November due to developing white patches on the display.
Strange that my 3 year old 2G iPhone doesn't have the same issue.....
Click to expand...
Click to collapse
And I am sure that someone with an iPhone is saying the same about HTC phones. It swings in roundabouts, no manufacturing process is perfect.

Kalavere said:
Try smashing a window hitting it in the center with a bat, it will just bounce right back at you with considerable force, hit the corners and you'll get a lot less recoil and you have a much higher chance of shattering the glass. Of course this is just a very crude example of what I mean.
Click to expand...
Click to collapse
You owe me a new kitchen window.

Kalavere said:
And I am sure that someone with an iPhone is saying the same about HTC phones. It swings in roundabouts, no manufacturing process is perfect.
Click to expand...
Click to collapse
I must know about twenty people with iPhones and can't think of one who has had a single hardware issues with them. A couple of them dropped their's which resulted in cracked screens but that applies to any device with capacitive displays. I'm not an iPhone fanboy here, I love my HD2. But despite Crapple being **** when it comes to their obsessive control of what the end user can do (which renders their phones unusable without a jailbreak in my view), they are renowned for the quality of their hardware and for good reason.
I just find it annoying that I have had to return my Leo twice for exactly the same issue without treating it any different to my numerous other phones, and I have no doubt the same thing will happen again within 3-5 months. This points to shoddy materials.

Wish I could say the same for my HD2. Slipped out of my hand the other night and onto concrete from about 4 and a half foot up. Screen is cracked all over, gutted. I've dropped it before but its just scuffed the rubberised edges, made a right meal of it this time.

Pagnell said:
I wish the crap LCD panels HTC use for the HD2 were tough. I have had to return mine twice since I got the phone in November due to developing white patches on the display.
Strange that my 3 year old 2G iPhone doesn't have the same issue.....
Click to expand...
Click to collapse
sorry for possible hijack, but were those patches that bad? I have some, but I am not bothered bout them as I can only see them browsing xda developers. (whiteish background )

Kalavere said:
The center of the screen is the place for it to be hit. It's the strongest part of the display, the further out from the center you go, i.e. the edges, the weaker the display gets.
Try smashing a window hitting it in the center with a bat, it will just bounce right back at you with considerable force, hit the corners and you'll get a lot less recoil and you have a much higher chance of shattering the glass. Of course this is just a very crude example of what I mean.
Click to expand...
Click to collapse
Good to know even the common house thief has knowledge to share with the community

bronx said:
sorry for possible hijack, but were those patches that bad? I have some, but I am not bothered bout them as I can only see them browsing xda developers. (whiteish background )
Click to expand...
Click to collapse
It doesn't stop the phone being usable, but why should I put up with a defective screen on a phone that costs this much?