Note 3 into the toilet, recover pictures and videos - Galaxy Note 3 Q&A, Help & Troubleshooting

So my Note 3 went into the toilet few days ago.
It was unfortunate, but that stuff happens, and it was a company phone anyway.
What is more important are the pictures and the videos on it.
Here is the deal.
The phone boots obviously. My pc discovers it as a samsung galaxy note media player. If i try to browse, it says there is nothing on it.
I can see the ip adress of the phone on my home router, and i can ping that ip adress. So the phone boots, connects to the wifi, but the screen is dead.
It lights up white, i can get the vibrating response when i press where i think the keys are , but i do it blind. I dont know if it only vibrates on touch, or i am actually doing something.
Is there any way to force myself into the memory and pull the files off, the phone is only pin protected at the start, no encryption or anything like that.

Did you enable USB Debugging at some point before this happened? If so, you can try to use adb to copy the entire internal memory to your pc.

zeleni said:
So my Note 3 went into the toilet few days ago.
It was unfortunate, but that stuff happens, and it was a company phone anyway.
What is more important are the pictures and the videos on it.
Here is the deal.
The phone boots obviously. My pc discovers it as a samsung galaxy note media player. If i try to browse, it says there is nothing on it.
I can see the ip adress of the phone on my home router, and i can ping that ip adress. So the phone boots, connects to the wifi, but the screen is dead.
It lights up white, i can get the vibrating response when i press where i think the keys are , but i do it blind. I dont know if it only vibrates on touch, or i am actually doing something.
Is there any way to force myself into the memory and pull the files off, the phone is only pin protected at the start, no encryption or anything like that.
Click to expand...
Click to collapse
Install Kies 3 and see if it can recognize your phone? If it does, you can copy all data using Kies 3.

vndnguyen said:
Install Kies 3 and see if it can recognize your phone? If it does, you can copy all data using Kies 3.
Click to expand...
Click to collapse
Why didnt i think of that. Since the phone was locked it wouldnt display anything in Keys either, took me a few times to remember the positioning of the keys. Luckily the touch still works.
I have downloaded everything to my pc
Waiting now for Nexus 6.
Thank you sir.

Related

Omnia II dead donĀ“t boot

Friends, I have a big problem with the Omnia II that because everything happens normally, connect to the pc to spend some pictures and tell me that an update was found and they will say yes, everything was going well but when 80% had no wanted more there was left, drive an hour and nothing, and I had to disconnect the cel, now will not start anything, and the screen or the power button did nothing soft and hard reset and nothing and when I connect to pc sounds like when you connect a device, but not long or 20 seconds and sounds like the sound of disconnection, I need someone to help me and drop everything for the flash but nothing, the pc detects it as yet not any suggestions?
I think manually flashing with any rom should work, there are plenty of tutorials out there.
Can you give any link to do that?? i am new in this phone

Help recover data from malfunctioning note3

My screen has been shattered but still functional for months now, but the phone finally gave up on me. The phone currently does the following
I took the battery out and put back in. I try starting the phone and the at&t tune plays as usual, as well as the notification LED fading from light blue to dark blue over and over and the two touch keys light up but the screen never comes on or lights anything at all. Also, the blue notification LED continues to fade in and out and the touch keys stay lit up as if the phone is constantly trying to boot.
I plug it into my laptop but it does not appear in the device and drive folder. One thing I did discover is that when I open up Computer Management (Windows 8) and go to the Device Manager tab, and then the Portable Devices tab and it does appear as "samsung mobile mtp device". So I know the phone is making connection with the computer and vice versa but I need help trying to copy all the data to my laptop. Any help will be greatly appreciated.
Try RECUVA freeware works on Note 3 dont know about AT&T , Try AT&T forum if it does not work .
JJEgan said:
Try RECUVA freeware works on Note 3 dont know about AT&T , Try AT&T forum if it does not work .
Click to expand...
Click to collapse
Thanks a lot bud will give it a try.
blehhh, no go wit Recuva. I can't select the device from the drop down box nor does the program find it on it's own. and yes I can still see the device in the device manager and also in the control panels printers and devices tab.
Anyone else have any suggestions?
yojaronimo said:
Anyone else have any suggestions?
Click to expand...
Click to collapse
Try to make a backup using Kies 3 software.
vndnguyen said:
Try to make a backup using Kies 3 software.
Click to expand...
Click to collapse
No dice, the Kies software is constantly "connecting" until it finally gives up almost 5 minutes later.

[Black Screen] S3 neo, READ and suggestions are welcome.

Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Crazeh said:
Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Click to expand...
Click to collapse
I think you can boot to download mode or revovery. The LED notifi and backlight buttons won't turn on if you boot to download mode or recovery.
Just try to boot to...
1. download mode. Just press and hold for 2-3 seconds power + home + volume down
2. then wait 3 seconds. After that press volume up.
3. Connect your phone to pc, open odin and check if a device is connected.
4. If a device was found by odin - flash a ROM (stock or something else) and hope that this will fix the black screen problem.
Good luck!!
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Anyone has any ideas ?
So what all i tried is
Remove battery, hold power button for 1-2 mins, let phone for few mins and turn it on. didn't work
I tried with adb,but usb debugging not on so cmd cant find my device
Only thing left i guess if someone has idea how to get in download mode in some other way or some program that doesnt reguire download mode but can flash rom and etc.
@Crazeh
Take it back to the nearest service center and act the dumb ("I don't know what is wrong with it")
I have done that many times
They are prob gonna call me and tell me to pay for fix
No one has any idea what else should i try ?
try link2sd app form play store. it has the option to boot to download mode. I think titanium backup has the feature also.
My screen is black so i can't do anything on it.....
try to disable ambient screen. report if problem persist
How should i disable ambient screen ? While i can't see anything on phone cause of black screen ?thanks for reply Rox
Anyone?
Crazeh said:
Anyone?
Click to expand...
Click to collapse
ok so i think your problem isn't due to any rom but hardware problem
power off your phone remove the back , look on the left you see a little trap , open it , now you see connector it is the one of the screen try to see if you can disconnect and reconnect it
power on your phone and see if it work :fingers-crossed:
Where is that little trap?
btw if i do this will i loose my warranty completely ?
Crazeh said:
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Click to expand...
Click to collapse
If Odin recognizes it, it means it's in Download mode. The device has different interaction with the host over USB when it's not in Download mode.
I don't see the screenshot of the failure. It may be that something got broken in your hardware, so the flashing fails. There's a known issue with the S3 called "Sudden death syndrome", I don't know if it applies also to the S3 Neo, where some of the memory of the ROM fails suddenly. If that is the case (I'm not saying it is, but it might be), there's no fix other than replacing the hardware.
Odin doesnt go over setup connection. cant post screenshot bc im new to the site. btw im sure the phone is on but recognized in odin...

Samsung S8 screen gone black and unusable

Hi,
My girlfriend has a Samsung s8 and the screen has gone black and we can not see the screen. We are still getting notifications but no screen.
The thing is she needs to access the phone to retrieve images and videos of our 5 month old. Also to access texts to access her bank account and Facebook gmail etc.
I have looked on net and been told to put in debugging mode and connect to pc but I can't see the screen so I can't do that, I have been told to put it in download mode to use some software to do it but I can't put in download mode.
Anyone any ideas to wither mirror the phone to pc and use on pc or put in download mode without using the buttons or screen of the phone.
Thanks
Sounds like the digitiser is broken.
Don't think there's a way to mirror the screen without downloading an app or changing system settings I'm afraid. Your girlfriend should still have warranty on the phone though, so I'd say send it to Samsung for them to fix it. Unless the device was dropped or tampered with and/or there's visible damage that's the way to go I guess.
Jaffabfc said:
Hi,
My girlfriend has a Samsung s8 and the screen has gone black and we can not see the screen. We are still getting notifications but no screen.
The thing is she needs to access the phone to retrieve images and videos of our 5 month old. Also to access texts to access her bank account and Facebook gmail etc.
I have looked on net and been told to put in debugging mode and connect to pc but I can't see the screen so I can't do that, I have been told to put it in download mode to use some software to do it but I can't put in download mode.
Anyone any ideas to wither mirror the phone to pc and use on pc or put in download mode without using the buttons or screen of the phone.
Thanks
Click to expand...
Click to collapse
James160103 said:
Sounds like the digitiser is broken.
Don't think there's a way to mirror the screen without downloading an app or changing system settings I'm afraid. Your girlfriend should still have warranty on the phone though, so I'd say send it to Samsung for them to fix it. Unless the device was dropped or tampered with and/or there's visible damage that's the way to go I guess.
Click to expand...
Click to collapse
My thoughts exactly

Dropped phone/screen dead - Any way to recover pictures?

Our son inherited my Axon 7 earlier this year, but dropped the phone. It doesn't even really look damaged... outside of a few hairline cracks. We know it boots up because he can connect his bluetooth headset and kick off a playlist, but you simply cannot see anything because the screen is dead.
I ended up just getting him a Moto G5 for a good price, but we'd like to recover any pictures he has on the phone. I've checked both of the google accounts he has setup through a web browser, but neither of them have any synced pictures.
Is there anything I can do to get these off the phone? I am 99.9% certain I enabled debugging mode, as well as unlocked the bootloader/rooted the phone, but without being able to enter in a pin at boot, I can't seem to get it to show up with an: adb devices.
I dropped my phone too a few months ago, the screen has one crack across the screen, screen went black too but still worked. You can try pressing hard on the screen, maybe the connector is loose when you dropped it. That's all I did apart from not using it for a few hours and screen is working again.
Did you have a PC or laptop to plug the phone into?
I'd use some data recovery software to retrieve the pics etc.
Nicz14 said:
I dropped my phone too a few months ago, the screen has one crack across the screen, screen went black too but still worked. You can try pressing hard on the screen, maybe the connector is loose when you dropped it. That's all I did apart from not using it for a few hours and screen is working again.
Click to expand...
Click to collapse
I tried all that. I even left it on the charger for a few days.
Syberclone said:
Did you have a PC or laptop to plug the phone into?
I'd use some data recovery software to retrieve the pics etc.
Click to expand...
Click to collapse
What kind if recovery software will let you unlock a phone from the PC? Like I mentioned above, I can't even get it to show up with adb devices
I use Easeus file recovery app, install it to your PC or laptop, then plug your phone into the PC or laptop.
Open Easeus and let it scan, next choose the drive that is your phone usually D:, E: or F: sometimes then tap raw recovery.
Let the app scan again till it stops then check the folders for the pics you wish to keep.
---------- Post added at 05:38 AM ---------- Previous post was at 05:38 AM ----------
I use Easeus file recovery app, install it to your PC or laptop, then plug your phone into the PC or laptop.
Open Easeus and let it scan, next choose the drive that is your phone usually D:, E: or F: sometimes then tap raw recovery.
Let the app scan again till it stops then check the folders for the pics you wish to keep.

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