Our son inherited my Axon 7 earlier this year, but dropped the phone. It doesn't even really look damaged... outside of a few hairline cracks. We know it boots up because he can connect his bluetooth headset and kick off a playlist, but you simply cannot see anything because the screen is dead.
I ended up just getting him a Moto G5 for a good price, but we'd like to recover any pictures he has on the phone. I've checked both of the google accounts he has setup through a web browser, but neither of them have any synced pictures.
Is there anything I can do to get these off the phone? I am 99.9% certain I enabled debugging mode, as well as unlocked the bootloader/rooted the phone, but without being able to enter in a pin at boot, I can't seem to get it to show up with an: adb devices.
I dropped my phone too a few months ago, the screen has one crack across the screen, screen went black too but still worked. You can try pressing hard on the screen, maybe the connector is loose when you dropped it. That's all I did apart from not using it for a few hours and screen is working again.
Did you have a PC or laptop to plug the phone into?
I'd use some data recovery software to retrieve the pics etc.
Nicz14 said:
I dropped my phone too a few months ago, the screen has one crack across the screen, screen went black too but still worked. You can try pressing hard on the screen, maybe the connector is loose when you dropped it. That's all I did apart from not using it for a few hours and screen is working again.
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Click to collapse
I tried all that. I even left it on the charger for a few days.
Syberclone said:
Did you have a PC or laptop to plug the phone into?
I'd use some data recovery software to retrieve the pics etc.
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Click to collapse
What kind if recovery software will let you unlock a phone from the PC? Like I mentioned above, I can't even get it to show up with adb devices
I use Easeus file recovery app, install it to your PC or laptop, then plug your phone into the PC or laptop.
Open Easeus and let it scan, next choose the drive that is your phone usually D:, E: or F: sometimes then tap raw recovery.
Let the app scan again till it stops then check the folders for the pics you wish to keep.
---------- Post added at 05:38 AM ---------- Previous post was at 05:38 AM ----------
I use Easeus file recovery app, install it to your PC or laptop, then plug your phone into the PC or laptop.
Open Easeus and let it scan, next choose the drive that is your phone usually D:, E: or F: sometimes then tap raw recovery.
Let the app scan again till it stops then check the folders for the pics you wish to keep.
Related
Sorry if I'm not putting this in the right spot but, my friend got a Droid Incredible and some how his screen broke and he has no clue how. He gave it to me to try to get his data off, like pictures and so on but since nothing comes up on the screen I can't. Is there any command I can put in ADB to mount the phone? It didn't put his pictures on the SD Card, which I thought was odd, so I'm hoping it put them on the main phone storage, is there any way I can get into that so I can copy the pictures for him, they're from a family vacation he went on and really wants them. I know the phone still works because the soft buttons light up and when you hold the volume button and let go it beeps letting you know it's turned up, holding down it eventually vibrates letting you know it is now in vibration only. Could anyone help?
You don't need to use the touch screen to choose the mounting behavior if it's not saved in the settings.
If you plug the phone in, hit menu twice (to unlock the phone) and then scroll down twice on the optical pad(if screen was on you would be selecting the mount as disk drive option) click the optical pad (to select the option) then scroll down three times more on the optical pad( highlighting the done button) and click down.
If you did it correctly the phone should be mounted as a disk drive and you can get the data off. I tested this and the instruction is correct, this is assuming that you have not previously selected a behavior for the phone when it is mounted.
Hope it helps.
Or you could just hook up the phone and cd in to an empty folder on your comp then run "adb pull /emmc ." and yes that is a <space> then a period after /emmc.
I tested and this worked fine pulling my whole internal storage info off and on to my comp.
You could technically do this for any partition you wanted if he wanted to get his /data/data info off he could run it for that too.
kseunder84 said:
Sorry if I'm not putting this in the right spot but, my friend got a Droid Incredible and some how his screen broke and he has no clue how. He gave it to me to try to get his data off, like pictures and so on but since nothing comes up on the screen I can't. Is there any command I can put in ADB to mount the phone? It didn't put his pictures on the SD Card, which I thought was odd, so I'm hoping it put them on the main phone storage, is there any way I can get into that so I can copy the pictures for him, they're from a family vacation he went on and really wants them. I know the phone still works because the soft buttons light up and when you hold the volume button and let go it beeps letting you know it's turned up, holding down it eventually vibrates letting you know it is now in vibration only. Could anyone help?
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Click to collapse
I am experiencing a very similar issue. The screen often remains black, but the 'buttons' and screen touch seem to respond still. (Getting haptic feedback on the buttons and from some random-ish on-screen swiping.)
Sometimes I can get it to bootload screen. First time I wiped phone storage and rebooted, it worked for a few hours, then conked out again. Since then it has remained pretty much unusable. Occasionally I get the HTC screen to come up, or the bootload, and the next screen is a dim version of that screen with a bright horizontal bar across it.
One thing that makes me wonder a bit about battery here: the few times I've got it to come back up is usually when it's plugged in by USB and charging, and when I unplug it, the screen goes dim except for that same bright horizontal bar I mentioned previously.
Samsung Intercept
I have the exact same problem, but with the Intercept. Can anyone post a step by step guide to mounting or maybe post a video so I could follow blindly on my blackedout screen? Thanks.
Out of nowhere (I was actually using the device at the time), my Focus thinks that the power button is stuck down. The only way I can get the phone to turn on is when I boot into download mode (Vol up + camera) when I pop the battery in, and I have no way to turn my phone or screen off.
Once I have power, I can use the camera button to turn it on, just a minor annoyance.
So, I've got a new device coming under warranty this week, but I still want to try and fix it (or find a way to port my data). Anyone have any ideas? Spent a good portion of the weekend troubleshooting it so far, and I'm sure it is the power button. It's not physically stuck, either, so I'm not sure if an internal connection came loose or something.
I'm starting to become more interested in finding a way to port my data, as I'm out of ideas on how to fix/troubleshoot it. And by data, I mean Isolated storage for apps, and XAPs present on my device (not just Zune stuff, that's easy).
From what you're describing, the spring that pops up the power button is damaged.
This should be covered by warranty.
Another way to turn on the phone is to connect the charger (remove the battery, put it back and connect the charger). Should start straight away.
There are several threads here about backup from IsolatedStorage. But there's no straightforward method to port all your data from one phone to another. Not yet, anyway.
EnderPsp said:
From what you're describing, the spring that pops up the power button is damaged.
This should be covered by warranty.
Another way to turn on the phone is to connect the charger (remove the battery, put it back and connect the charger). Should start straight away.
There are several threads here about backup from IsolatedStorage. But there's no straightforward method to port all your data from one phone to another. Not yet, anyway.
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Click to collapse
Honestly, I'm not sure if it is stuck or just some circuitry that is screwed up. Was actually using the device at the time, and all of a sudden it gave me the "Goodbye.." message and that's the last time I was able to properly turn it off. I tried your boot method, with no luck.
As for the Isolated Storage, are you saying that there's actually a way for me to pull it off my old device and onto my new one? (even if it is one by one). I've tried searching a little bit, are there specific threads/utilities you're aware of? I'm supposed to get my warranty replacement device tomorrow, and was just planning on wiping my old one. If there is something I can do, that's great.
Thank you VERY much!!!!
---------- Post added at 07:32 PM ---------- Previous post was at 06:54 PM ----------
And to follow up to my earlier comment, I've found a few utilities, but none of them can seem to copy IsolatedStorage from apps downloaded from marketplace, only sideloaded XAPs.
So my Note 3 went into the toilet few days ago.
It was unfortunate, but that stuff happens, and it was a company phone anyway.
What is more important are the pictures and the videos on it.
Here is the deal.
The phone boots obviously. My pc discovers it as a samsung galaxy note media player. If i try to browse, it says there is nothing on it.
I can see the ip adress of the phone on my home router, and i can ping that ip adress. So the phone boots, connects to the wifi, but the screen is dead.
It lights up white, i can get the vibrating response when i press where i think the keys are , but i do it blind. I dont know if it only vibrates on touch, or i am actually doing something.
Is there any way to force myself into the memory and pull the files off, the phone is only pin protected at the start, no encryption or anything like that.
Did you enable USB Debugging at some point before this happened? If so, you can try to use adb to copy the entire internal memory to your pc.
zeleni said:
So my Note 3 went into the toilet few days ago.
It was unfortunate, but that stuff happens, and it was a company phone anyway.
What is more important are the pictures and the videos on it.
Here is the deal.
The phone boots obviously. My pc discovers it as a samsung galaxy note media player. If i try to browse, it says there is nothing on it.
I can see the ip adress of the phone on my home router, and i can ping that ip adress. So the phone boots, connects to the wifi, but the screen is dead.
It lights up white, i can get the vibrating response when i press where i think the keys are , but i do it blind. I dont know if it only vibrates on touch, or i am actually doing something.
Is there any way to force myself into the memory and pull the files off, the phone is only pin protected at the start, no encryption or anything like that.
Click to expand...
Click to collapse
Install Kies 3 and see if it can recognize your phone? If it does, you can copy all data using Kies 3.
vndnguyen said:
Install Kies 3 and see if it can recognize your phone? If it does, you can copy all data using Kies 3.
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Click to collapse
Why didnt i think of that. Since the phone was locked it wouldnt display anything in Keys either, took me a few times to remember the positioning of the keys. Luckily the touch still works.
I have downloaded everything to my pc
Waiting now for Nexus 6.
Thank you sir.
Long and short of it is a company replaced a shattered screen. Then, the new screen began to peel away and then the connection became so bad that the screen is not functional. I just get a blank screen. I need to rip all of that data off the old phone so I can back it up and put it on a new phone (courtesy of the company that replaced the screen).
Here's where it gets tricky. The USB connection mode is charge only. I need to set it to MTP, but can't because the screen has lost all functionality. Without MTP, neither Android File Transfer nor Smart switch can't connect to the phone. I think Sidesync would work, but I can't install it on my phone.
An MHL cable won't help because it mirrors what is on the screen, but I can't select anything....
Are there any tricks out there that can help me before I have to send the old phone back in?
Thanks in advance!
You'll have to try fixing it temporarily . youtube has some good info
andyking33 said:
Long and short of it is a company replaced a shattered screen. Then, the new screen began to peel away and then the connection became so bad that the screen is not functional. I just get a blank screen. I need to rip all of that data off the old phone so I can back it up and put it on a new phone (courtesy of the company that replaced the screen).
Here's where it gets tricky. The USB connection mode is charge only. I need to set it to MTP, but can't because the screen has lost all functionality. Without MTP, neither Android File Transfer nor Smart switch can't connect to the phone. I think Sidesync would work, but I can't install it on my phone.
An MHL cable won't help because it mirrors what is on the screen, but I can't select anything....
Are there any tricks out there that can help me before I have to send the old phone back in?
Thanks in advance!
Click to expand...
Click to collapse
You can try and take a phone with the same os. If you have 2 computers its best (maybe one laptop or something). Turn both the phones off and connect them both to the computers and turn them both on. Look at the one that you see his screen and press the same places on your phone..
Sent from my OnePlus3 using XDA Labs
I'm in the same boat, have you found a way?
A few days ago my girlfriend who has a J5 (J500M) accidentally let her phone fall into the washing machine and she turned on and put it on charge after little time and her screen burned. The cellphone works but I can't see anything in the screen (I know he works because the phone vibrates when receiving calls/messages), so the thing is: she have a lot of important pictures she took with the smartphone and she didn't wanna lose it all, but I tried a lot of things and none of them really worked:
Tried to put the phone in Download Mode and pull the images with ADB but the USB Debugging is not enabled, so it wont recognize the device.
Tried to put her password in the screen but I'm pretty sure the touch isn't working too.
Tried some programs that promises to recover my files but they didn't work.
I was thinking about flashing CWM and try to mount the storage partition but I couldn't find, I only found TWRP which is touchscreen only (I guess).
So anyone have any ideas to try?
PS:The screen is off so I can't see anything and USB Debugging is off.
Thanks guys,
Aytreon said:
A few days ago my girlfriend who has a J5 (J500M) accidentally let her phone fall into the washing machine and she turned on and put it on charge after little time and her screen burned. The cellphone works but I can't see anything in the screen (I know he works because the phone vibrates when receiving calls/messages), so the thing is: she have a lot of important pictures she took with the smartphone and she didn't wanna lose it all, but I tried a lot of things and none of them really worked:
Tried to put the phone in Download Mode and pull the images with ADB but the USB Debugging is not enabled, so it wont recognize the device.
Tried to put her password in the screen but I'm pretty sure the touch isn't working too.
Tried some programs that promises to recover my files but they didn't work.
I was thinking about flashing CWM and try to mount the storage partition but I couldn't find, I only found TWRP which is touchscreen only (I guess).
So anyone have any ideas to try?
PS:The screen is off so I can't see anything and USB Debugging is off.
Thanks guys,
Click to expand...
Click to collapse
The only way is to find some with j500m LCD and pay a little amount to just put the LCD and copy all your files and remove the LCD done. Someone like phone repair