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Ok I have been using the nexus 7 for a few months now, flashing roms no problems. Now all the sudden, ONLY when connected to WIFI, I can browse the internet fine, but once I go to stream video from youtube or download app updates from google play, it hangs indefinitely and either times out or says cant connect to server.. I am also experiencing this on my Galaxy S3 phone. BUT, I am not having ANY problems whatsoever on my laptop (also connected via WIFI) I have all port forwarding to my router for google play, and still no go. Reset router, no go. Turned off all devices and restart them, no go. This is the by far the weirdest problem I think I ever had. Oh I also on both devices cleared the cache of google play and even uninstalled updates so it had to redo itself. STILL, no go. I have stock rom on the phone, and SmoothRom v5.0 on the nexus 7. My girlfriends S3 is untouched in the rooting aspect at all and she is even having update problems... Someone PLEASE help !!!!!
I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
mrkmpn said:
I wasn't sure where to put this, but the issue started with the nexus player, so I figured I'd try here.
My girlfriend and I were watching a TV series on netflix, on my nexus player, when it started having a connection problem. I've had my nexus for about 6 months and have never had an issue with it before.
I can get onto netflix on the nexus player, and browse the titles, but as soon as I try to play something, it tells me my device may not be connected to the internet. If I do the network test, it shows a good test for all 3 netflix servers, and the internet connection. I can watch netflix on my laptop just fine over wifi, but of course, if I try to stream the tab.... it opens the netflix app which says it can't connect. (I tried uninstalling the netflix app and streaming the tab, but it just tells me I need to install the netflix app)
Finally I tried installing netflix on my galaxy S5, and it also wouldn't stream anything, until I turned off wifi.... then it worked fine. I have tried everything I can think of and have read to try to fix this. I've changed my router to send default ISP DNS servers to devices, I've tried setting google DNS servers, I've checked time zone settings, I've cleared netflix app data, I've uninstalled and reinstalled, I've done a factory reset.... nothing will work.
If it's an issue with router settings, I don't understand why it works fine on my laptop. I had made no changes to my network or any of my devices' configuration when it stopped working.
Does anyone have any idea why this would only affect android devices, and only over my wifi? I have no idea what else to try.
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Click to collapse
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
sask3m said:
You cleared app data, what about the app cache? Also do you happen to be using a vpn service like unblock-us, I had a similar issue one time when my region had been changed from usa to uk on the website and then it was telling me I couldn't connect. Good luck.
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Click to collapse
Yeah when you clear data, it also clears the cache. I also uninstalled and reinstalled, and even did factory reset. I'd never had it on my phone until today and no go there... .and like I said, only on WiFi. Yet it works fine on my laptop over WiFi. On my Galaxy S5 it works on cellular fine. This is the weirdest issue I've ever run into.
I've worked as a computer/network tech since 2005, and while I may not be the most knowledgeable guy around, I can usually figure out any network related issue... but I don't know what the difference would be between the android apps and the browser app. I figure if it's not the app it would have to be something with my router/firewall... but I have no idea what.
UPDATE
It's definitely something to do with my router config. I have the same router/access point set up at home as we have at work, and we also have the same internet plan aside from this being a business account. But it's the same ISP, and same Up/Down speed. I just tried it at work over wifi on my phone and it works fine.
It could also be your ISP. Business account traffic is treated differently than residential account.
Ok I got it fixed. I still have no idea what the hell the problem was. I couldn't find any firewall rules that could have caused the issue. Nothing had changed in my set up and it just suddenly stopped working in the middle of watching one day. I considered the ISP being an issue, but my girlfriend also has COX internet, and she had no issues at her house on her blue ray player or phone on her wifi, and like I said before... it still worked on my laptop at home.
I think some kind of bug just popped up in pfsense. I did a factory reset on it and now everything's working fine. Still the weirdest issue I've ever encountered. It still worked fine on my laptop, but not on any android (on wifi), or maybe mobile and not android was the factor? I don't own apple products so I couldn't test that.
Can anyone help.....I'm having this weird issue with my new GS7 Edge. I cannot download google play apps over Wifi but I can over my network. I thought this may just be a home network issue but I am able to browse the web over Wifi on my new phone.
Any ideas?
Edit:
I'm able to download apps fine from my old phone over Wifi
Hi Friends,
Hi guy's i'm facing problem with slow download speed in play store in WI-FI while downloading any app from play store it's downloading very slow on the same WI-FI my another device download it app very fast i don't know what's the problem with my phone
sorry for my bad english
My Phone :- Mi A1
ROM :- Stock
Thanks in advance,
Shivam
Try clearing your play store data and play services data and see if it helps. No problem here. I usually get 5MBps(equivalent to 40Mbps) on my 50Mbps connection.
guy_infinity said:
Try clearing your play store data and play services data and see if it helps. No problem here. I usually get 5MBps(equivalent to 40Mbps) on my 50Mbps connection.
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Not working stills slow
is there no solution for this?
Me too facing this problem and I can be sure that the problem is with my phone and not router or internet connection as I simultaneously checked with 2 other devices on my same WiFi it's super fast only mi a1 lags behind on 600 KBps. I even tried factory data reset but no luck. Hoping some kind of solution from the developers.
Vighneswar said:
Me too facing this problem and I can be sure that the problem is with my phone and not router or internet connection as I simultaneously checked with 2 other devices on my same WiFi it's super fast only mi a1 lags behind on 600 KBps. I even tried factory data reset but no luck. Hoping some kind of solution from the developers.
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Click to collapse
no one is providing any solution for this they said this not a problem:crying:
cuz it's not related to the device as far as i know.play store just crap out sometimes . its more related to your ISP. try your friend's wifi.
try changing DNS to google (8.8.8.8, 8.8.4.4) and clearing play store cache.
anshu945 said:
cuz it's not related to the device as far as i know.play store just crap out sometimes . its more related to your ISP. try your friend's wifi.
try changing DNS to google (8.8.8.8, 8.8.4.4) and clearing play store cache.
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Click to collapse
I already tried this DNS but unfortunately not working if I'm going to use this DNS my play store doesn't open sad
And I tried my office WiFi and some other same and I also clear data of play store
what about mobile data?
did u try opendns, change dns in your router settings and restart .
also forget all wifi on mobile and reconnect.
this is all i can think of , for me it was dns server used by my isp creating problems.
are you on latest oreo with latest play store and play services my opo behaves like this when its not up to date.
anshu945 said:
what about mobile data?
did u try opendns, change dns in your router settings and restart .
also forget all wifi on mobile and reconnect.
this is all i can think of , for me it was dns server used by my isp creating problems.
are you on latest oreo with latest play store and play services my opo behaves like this when its not up to date.
Click to expand...
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On mobile date play store working normal well speed
I tried to reset my phone and my router as well
and also tried with changing open dns and google dns
my play store is latest and i'm running on android 8.0 with arpil security patch
if its working fine on mobile data then problem most probably is with your isp try contacting them.
try different smartphone with ur wifi and see if its working normally ?
anshu945 said:
if its working fine on mobile data then problem most probably is with your isp try contacting them.
try different smartphone with ur wifi and see if its working normally ?
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Click to collapse
in different smartphone play store working fine in same wifi this mi a1 is just waste phone
try clearing play services cache , are u connected to 2.4g or 5g network.i have seen this happening to my friends op3t on 2.4g wifi then he upgraded to newer router it fixed the problem.
do u get normal speed on speed test app.
try this
Go to settings>storage>apps>google play services>manage space >clear data.
Settings>storage>apps>google play store>clear data.
Settings>storage>apps>download manager>clear data.
Settings >storage>cached data>clear cached data.
dont just clear cache, clear data.
anshu945 said:
try clearing play services cache , are u connected to 2.4g or 5g network.i have seen this happening to my friends op3t on 2.4g wifi then he upgraded to newer router it fixed the problem.
do u get normal speed on speed test app.
try this
Go to settings>storage>apps>google play services>manage space >clear data.
Settings>storage>apps>google play store>clear data.
Settings>storage>apps>download manager>clear data.
Settings >storage>cached data>clear cached data.
dont just clear cache, clear data.
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Click to collapse
i already tried this all step and failed not working still yes i have 2.4g wifi tp-link router which work perfectly in my all all phone i'm facing problem with mi a1 and only play store app and other apps working well in mi a1 and with my other phone play store and everything working well no issue
[email protected] said:
in different smartphone play store working fine in same wifi this mi a1 is just waste phone
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Click to collapse
Try to disable Bluetooth, sometimes Bluetooth active connections slow down wifi.
sipollo said:
Try to disable Bluetooth, sometimes Bluetooth active connections slow down wifi.
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Click to collapse
My Bluetooth is off
[email protected] said:
My Bluetooth is off
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Click to collapse
Did you try using play store on custom rom.
you can contact google play support directly, see if they can pin point the exact problem.
try using your phone on safe mode. it's a long shot but might help in diagnosing the problem.
I think no solution for mi A1 is just ****
the problem lies with the google servers in your area. I tried every solution here, and many others, none worked. my android boxes did not have a problem with updates, youtube or any google services. looking to see what was different on the boxes, I was using a VPN, and the server was located in NY, I live in Illinois. ran the VPN on my phone and tablet, changed the server to NY, and both now download as fast as ever, and youtube buffering is gone.
I think Xiaomi do it to make people use Xiaomi's app store. I saw a message on my phone said that I can use their app store to download apps faster than I do it via Play Store. The message was shown to me when I used Play Store.
Hi everyone,
I've got a Samsung M30s a month ago, and I never had issues until now.
Google Play Store and Youtube started working very very slowly maybe a week ago, and now they literally do not load anything whenever I am connected to the Wifi.
Both the apps work fine on mobile data, and Youtube works fine when I open it on the Google Chrome app.
I've tried every troubleshooting I found:
-Clearing cache and data from both apps and Google Play Services;
-Resetting the phone;
-Changing the WiFi DNS to Google's parameters (8.8.8.8 and 8.8.4.4);
-Logging in and out of my Google account numerous time, and relogging directly from the Play Store,
-Turning off all data savers option;
-Turning off all battery saving options;
-Disabling IPv4 or IPv6 on the WiFi.
About my wifi: I am using a router that does not belong to me, but it is an hotspot of my home provider (Vodafone) that i can use for free since I am their client on another WiFi at my parents house.
I tried connecting both to the wifi with my log in details directly or using my computer hotspot as a middle point.
I cannot currently go to my parents house to see if the issue persist using a personal wifi connection (as we are on a strict lockdown here in Italy).
The phone is not rooted nor it has the bootloader unblocked, I like modding and have experience with a lot of Samsung devices but I like the Samsung One interface and I don't want to void the warranty so soon.
My current software version is PPR1180610011M307FNXXU2ASL2.
The phone model is SM-M307FN (European version with the Exynos chip).
I am writing here because everything I tried literally hasn't worked and I really don't know what else to do.
Has anybody else experienced this issue?
Try on wifi from another Internet provider
I do not think it is a matter of phone itself
But: how does Youtube work on a laptop connected to same wifi ?
pabgar said:
Try on wifi from another Internet provider
I do not think it is a matter of phone itself
But: how does Youtube work on a laptop connected to same wifi ?
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Click to collapse
That's my question too. For what's worth i tried connecting to a phone hotspot (so internet passing through mobile data) and things still don't work.
Youtube works fine on all laptops i know connected to the wifi.
Also worth nothing: when I change DNS to 8.8.4.4. And 8.8.8.8, the situation goes back to normal for a few minutes and then it slows down again.
Question: does the same issue persist even while using a VPN?
nobody_nowhere said:
Question: does the same issue persist even while using a VPN?
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Yes to a certain degree. I tried a couple of a vpn with different location (namely USA and other parts of Europe), and the apps did work faster but the issue appeared after a scrolling down the page for a couple of times. I contacted Samsung Support and they told me it is a known issue for a good number of people and that Google is working on it (here's the link to the support Google forum:https://support.google.com/googleplay/thread/40380785?hl=en ).
I guess there'ss nothing to do but to wait.
Martiz said:
Yes to a certain degree. I tried a couple of a vpn with different location (namely USA and other parts of Europe), and the apps did work faster but the issue appeared after a scrolling down the page for a couple of times. I contacted Samsung Support and they told me it is a known issue for a good number of people and that Google is working on it (here's the link to the support Google forum:https://support.google.com/googleplay/thread/40380785?hl=en ).
I guess there'ss nothing to do but to wait.
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Have never come across such a weird and specific issue, hope they fix it soon
i have a similar issue with google play store.....also i noticed one thing is that even though i have turned on auto updates & am connected to the wifi the entire time(literally) the apps never update on their own....at one point when i checked the apps i had over 30+ apps to update(some of them were system apps)......& yes youtube is lagging for me as well...