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Hey guys. New around here. I know you guys are the ones to ask and just want to say thanks to everyone for all the help I've received off this site. Anyways... My Atrix is having that notorious random reboot problem. About 3 times a day and factory reset did nothing to help it. I am going to take it in tomorrow to exchange it for a new one and my question is do I have to unroot it before I take it in? Does it void the warranty? Or will they even know to look for the SuperUser app to see if it is rooted? Help would greatly be appreciated and I'm curious if anyone else has exchanged or got a refund for a rooted phone from ATT.
Thanks guys!
My first reaction would be to say that it will probably void your warranty if they catch it. Then, however, I remember the time when I returned a Captivate to AT&T for a warranty replacement which was completely modded to hell and back. I never heard anything about it.
ewawr1 said:
Hey guys. New around here. I know you guys are the ones to ask and just want to say thanks to everyone for all the help I've received off this site. Anyways... My Atrix is having that notorious random reboot problem. About 3 times a day and factory reset did nothing to help it. I am going to take it in tomorrow to exchange it for a new one and my question is do I have to unroot it before I take it in? Does it void the warranty? Or will they even know to look for the SuperUser app to see if it is rooted? Help would greatly be appreciated and I'm curious if anyone else has exchanged or got a refund for a rooted phone from ATT.
Thanks guys!
Click to expand...
Click to collapse
Just run the aRoot "unroot" script. It should unroot it and remove SU
ewawr1 said:
Hey guys. New around here. I know you guys are the ones to ask and just want to say thanks to everyone for all the help I've received off this site. Anyways... My Atrix is having that notorious random reboot problem. About 3 times a day and factory reset did nothing to help it. I am going to take it in tomorrow to exchange it for a new one and my question is do I have to unroot it before I take it in? Does it void the warranty? Or will they even know to look for the SuperUser app to see if it is rooted? Help would greatly be appreciated and I'm curious if anyone else has exchanged or got a refund for a rooted phone from ATT.
Thanks guys!
Click to expand...
Click to collapse
I did unroot it but wipe the phone in store for an exchange due to the LED flash light flickering problem.
if you're within the return / exchange policy window, i wouldn't bother unrooting.
i'm about 75% sure I'm returning mine for a tbolt back on vzw on thursday. I'm not unrooting / untethering / unmodding mine.. they can reflash it easily enough.
Why don't you just run that nifty program that someone made here to unroot it? I did it before returning mine; it took about 5 minutes.
Sent from my Nexus One using XDA Premium App
Well I just returned my phone after unrooting with Super One Click and exchanged it for another one. The guy there didn't ask any questions and didn't even touch my phone except to swap SIM cards. They seemed pretty keen on the reboot problem with the Atrix. But I have my new one and it works flawless. No issues to report as of yet. Thanks for your replies guys.
i exchanged my first atrix a week ago rooted and they didnt care. rooting doesn't void your warranty...unlocking the bootlader does
apolloms said:
i exchanged my first atrix a week ago rooted and they didnt care. rooting doesn't void your warranty...unlocking the bootlader does
Click to expand...
Click to collapse
You are incorrect. You have installed software and modified the OS outside of what is allowed. A factory reset will not restore, so the phone is no longer at a state it was in when delivered to the customer.
Rooting voids the warranty on phones with already unlocked bootloaders - this is no different.
Nevermind...
alphadog00 said:
You are incorrect. You have installed software and modified the OS outside of what is allowed. A factory reset will not restore, so the phone is no longer at a state it was in when delivered to the customer.
Rooting voids the warranty on phones with already unlocked bootloaders - this is no different.
Click to expand...
Click to collapse
If the phone must be in the same state it was delivered to the customer in, then technically you couldn't install any updates or software for yourself.
ratkid2271 said:
If the phone must be in the same state it was delivered to the customer in, then technically you couldn't install any updates or software for yourself.
Click to expand...
Click to collapse
Stop making it more complicated than it really is; you can return the phone after ddoing work to the phone. I have also read of people returning rooted ans jailbroken phones with no problem.
Sent from my Nexus One using XDA Premium App
Returning it will always vary by the person who you are dealing with.
If the Unroot script is there, I'd say use it just to cover all bases.
It takes 10 seconds to use, and gives you one less thing to worry about...
hello all..i just bought my defy+ mb526..about a month ago in moscow..i was just curious..my new phone was already rooted..have superuser and 2ndinit installed...is that normal in eu version??OR i just got conned??
aceng_87 said:
hello all..i just bought my defy+ mb526..about a month ago in moscow..i was just curious..my new phone was already rooted..have superuser and 2ndinit installed...is that normal in eu version??OR i just got conned??
Click to expand...
Click to collapse
I think the latter. No company would give a phone which is factory prerooted or apps like 2init preloaded.
Did you buy a second hand phone?
nsm1234 said:
I think the latter. No company would give a phone which is factory prerooted or apps like 2init preloaded.
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Click to collapse
soo..hmm..what do u suggest?should i use the warranty??or just proceed with the phone coz i think it works perfectly..
kadavil said:
Did you buy a second hand phone?
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Click to collapse
nope..i bought it first hand(the price was 1st hand)....in a shop..defy+ is really hard to find in russia..
aceng_87 said:
soo..hmm..what do u suggest?should i use the warranty??
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Click to collapse
Motorola's standard policy is that rooting the phone voids the warranty.
You definitely were not sold a brand new, unused phone. You could take it back to the shop for a refund - but then you wouldn't have a Defy+, and you say they are difficult to get. You might be able to negotiate a partial refund, but keep the phone, on the grounds that you understood you were buying a brand new phone. You say the phone works fine so that might be a good choice for you.
If, however, the phone ever did develop a fault, then the fact that it is rooted would mean that you couldn't get it fixed under warranty (although Motorola might agree to fix it, for a fee). Before deciding to keep the phone it might be worth checking whether you can unroot it - although that might depend on how it was rooted in the first place. The other thing to bear in mind is that Motorola's warranty only applies to the original purchaser - it doesn't transfer with the phone. So if it's already been registered with Motorola by whoever rooted it (you should be able to check that by entering the IMEI number on Motorola's support web site), you might still have no warranty, as a second user.
Hey guys,
I am in a dilemma.
I really want to root but I'm afraid that I will someday(not due root) will get the RLOD or something else and that I need to RMA it while I'm rooted.
So pretty much, I'm worried about my warranty.
What would you recommend me to do?
And any stories about rooted phones sent to rma?
Thanks in advance!
kpieters5 said:
Hey guys,
I am in a dilemma.
I really want to root but I'm afraid that I will someday(not due root) will get the RLOD or something else and that I need to RMA it while I'm rooted.
So pretty much, I'm worried about my warranty.
What would you recommend me to do?
And any stories about rooted phones sent to rma?
Thanks in advance!
Click to expand...
Click to collapse
Read this:
http://forum.xda-developers.com/showthread.php?t=2367406
you can be stuck on one side of a street, and be affraid to cross the street because there is a possibility that a huge semi truck will go speeding out of control without brakes, and could flatten you while you cross that street. or, you can go on living your life and just cross the street.
simms22 said:
you can be stuck on one side of a street, and be affraid to cross the street because there is a possibility that a huge semi truck will go speeding out of control without brakes, and could flatten you while you cross that street. or, you can go on living your life and just cross the street.
Click to expand...
Click to collapse
Here sir take my thanks!
Sent from my Nexus 4 using xda app-developers app
kpieters5 said:
Hey guys,
I am in a dilemma.
I really want to root but I'm afraid that I will someday(not due root) will get the RLOD or something else and that I need to RMA it while I'm rooted.
So pretty much, I'm worried about my warranty.
What would you recommend me to do?
And any stories about rooted phones sent to rma?
Thanks in advance!
Click to expand...
Click to collapse
Warranties end eventually, and if it has ended already, you might as well root it. And I actually think that rooting the Nexus 4 is easier than rooting a lot of other devices.
tykate said:
Warranties end eventually, and if it has ended already, you might as well root it. And I actually think that rooting the Nexus 4 is easier than rooting a lot of other devices.
Click to expand...
Click to collapse
You should have tried to root a HTC device 3 years ago. It was horrible.
Okay thanks everyone!
But I still have a question:
If I am rooted and my phone gets a problem and it can't turn on anymore or like the RLOD or something similar and I am rooted, how am I suppose to unroot?
That's impossible then since the device can't turn on, so if I sent my device which is rooted to Google or LG for warranty can they know it's rooted and charge me in any possible way? Or is that also impossible for them since the device can't turn on?
Thanks in advance
kpieters5 said:
Okay thanks everyone!
But I still have a question:
If I am rooted and my phone gets a problem and it can't turn on anymore or like the RLOD or something similar and I am rooted, how am I suppose to unroot?
That's impossible then since the device can't turn on, so if I sent my device which is rooted to Google or LG for warranty can they know it's rooted and charge me in any possible way? Or is that also impossible for them since the device can't turn on?
Thanks in advance
Click to expand...
Click to collapse
In many cases, they don't even check if it's rooted or not when they send you a new one.
If the phone doesn't turn on, they can't check if it's rooted or not. To fix it, they usually reset the whole phone, and there's no sign of root.
abaaaabbbb63 said:
Read this:
http://forum.xda-developers.com/showthread.php?t=2367406
Click to expand...
Click to collapse
read or watch this: http://www.xda-developers.com/xda-tv-2/your-warranty-is-not-void-xda-tv/
VoiD_Dweller said:
read or watch this: http://www.xda-developers.com/xda-tv-2/your-warranty-is-not-void-xda-tv/
Click to expand...
Click to collapse
Very interesting video but since I live in Holland I don't know for sure if this also aplay here.
But thanks anyway guys!
Just unlock asap. Later on you can try kernel, then ROM and you will love it. Just unlock, so you so you don't need to mess with data later.
Well, dropped my g2 from like 2 feet hit perfect and shattered and screen doesnt work. Is there anyway I can unroot without actually being able to use my touch screen. Also if anyone knows how/where I can fix this without LG, let me know, im sure they will charge me to hell. Thanks!
CaptainHairySack said:
Well, dropped my g2 from like 2 feet hit perfect and shattered and screen doesnt work. Is there anyway I can unroot without actually being able to use my touch screen. Also if anyone knows how/where I can fix this without LG, let me know, im sure they will charge me to hell. Thanks!
Click to expand...
Click to collapse
You gotta return to stock using a computer. There is no other way to do it other than this method. Hope it works out for you!
Surely you will be paying for the repair anyway?
Could he not just use the LG tool to flash the stock image, or do you have to accept something on the touch screen?
Sent from my LG-D802 using Tapatalk
chronicfathead said:
Surely you will be paying for the repair anyway?
Could he not just use the LG tool to flash the stock image, or do you have to accept something on the touch screen?
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
That would be the revert to stock method I was referring to. He could then get an insurance claim on it and pay no more than $100, assuming the OP has insurance.
Far as I know he doesnt have to use the touch screen to revert back, its all done with the tools given in the revert methodology, but correct me if im wrong on this.
Walter21026 said:
You gotta return to stock using a computer. There is no other way to do it other than this method. Hope it works out for you!
Click to expand...
Click to collapse
Sorry for being a pest but can you lead me towards a post or thread that can guide me through this? Im new to all of this, Ive only had android for 2 weeks.
CaptainHairySack said:
Sorry for being a pest but can you lead me towards a post or thread that can guide me through this? Im new to all of this, Ive only had android for 2 weeks.
Click to expand...
Click to collapse
Sure can but we need to know what carrier your with.
Walter21026 said:
Sure can but we need to know what carrier your with.
Click to expand...
Click to collapse
AT&T
CaptainHairySack said:
AT&T
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2432476
Walter21026 said:
http://forum.xda-developers.com/showthread.php?t=2432476
Click to expand...
Click to collapse
Thank you so much for the help!
If you're using insurance don't waste your time. Neither care about root whether it's warranty or insurance but call and ask if you want. Insurance will straight up tell you they don't care. You're paying anyway.
06stang said:
If you're using insurance don't waste your time. Neither care about root whether it's warranty or insurance but call and ask if you want. Insurance will straight up tell you they don't care. You're paying anyway.
Click to expand...
Click to collapse
Yupp, same thing here, they very rarely give a rats ass.
Which one would you prefer in terms of stability and battery saving? I cant figure it out which one is superior.
Best thing to do is use both for a couple of weeks and see what you feel is the best for your needs
Yep exactly. That's we all do.
Yes, I would just take them both for a spin...
True, but I actually have hoped somebody already did this
These type of threads aren't usually allowed to remain open on XDA as they cause people to put down another developers hard work..
They being said there really isn't a right answer here.
I currently use EX and I get around 9-10 hours on average.. But what's good for me may not be for you.
So as other people have said, just try them and see.
Hi guys.
Once I install any kernel, will I lose the warranty and future updates?
engcristiano said:
Hi guys.
Once I install any kernel, will I lose the warranty and future updates?
Click to expand...
Click to collapse
No ..
Warranty on this device is a grey area, you are allowed to unlock the bootloader which is usually where your warranty expires, that's not the case with OnePlus.
dladz said:
No ..
Warranty on this device is a grey area, you are allowed to unlock the bootloader which is usually where your warranty expires, that's not the case with OnePlus.
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Click to collapse
TKS Man!
MY biggest concern is about the updates, but I think it's worthy!
engcristiano said:
TKS Man!
MY biggest concern is about the updates, but I think it's worthy!
Click to expand...
Click to collapse
It's a walk in the park pal..
You'll be fine.