[q] defy+ mb526.. - Defy Q&A, Help & Troubleshooting

hello all..i just bought my defy+ mb526..about a month ago in moscow..i was just curious..my new phone was already rooted..have superuser and 2ndinit installed...is that normal in eu version??OR i just got conned??

aceng_87 said:
hello all..i just bought my defy+ mb526..about a month ago in moscow..i was just curious..my new phone was already rooted..have superuser and 2ndinit installed...is that normal in eu version??OR i just got conned??
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Click to collapse
I think the latter. No company would give a phone which is factory prerooted or apps like 2init preloaded.

Did you buy a second hand phone?

nsm1234 said:
I think the latter. No company would give a phone which is factory prerooted or apps like 2init preloaded.
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soo..hmm..what do u suggest?should i use the warranty??or just proceed with the phone coz i think it works perfectly..

kadavil said:
Did you buy a second hand phone?
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nope..i bought it first hand(the price was 1st hand)....in a shop..defy+ is really hard to find in russia..

aceng_87 said:
soo..hmm..what do u suggest?should i use the warranty??
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Motorola's standard policy is that rooting the phone voids the warranty.
You definitely were not sold a brand new, unused phone. You could take it back to the shop for a refund - but then you wouldn't have a Defy+, and you say they are difficult to get. You might be able to negotiate a partial refund, but keep the phone, on the grounds that you understood you were buying a brand new phone. You say the phone works fine so that might be a good choice for you.
If, however, the phone ever did develop a fault, then the fact that it is rooted would mean that you couldn't get it fixed under warranty (although Motorola might agree to fix it, for a fee). Before deciding to keep the phone it might be worth checking whether you can unroot it - although that might depend on how it was rooted in the first place. The other thing to bear in mind is that Motorola's warranty only applies to the original purchaser - it doesn't transfer with the phone. So if it's already been registered with Motorola by whoever rooted it (you should be able to check that by entering the IMEI number on Motorola's support web site), you might still have no warranty, as a second user.

Related

Unroot Atrix to return it?

Hey guys. New around here. I know you guys are the ones to ask and just want to say thanks to everyone for all the help I've received off this site. Anyways... My Atrix is having that notorious random reboot problem. About 3 times a day and factory reset did nothing to help it. I am going to take it in tomorrow to exchange it for a new one and my question is do I have to unroot it before I take it in? Does it void the warranty? Or will they even know to look for the SuperUser app to see if it is rooted? Help would greatly be appreciated and I'm curious if anyone else has exchanged or got a refund for a rooted phone from ATT.
Thanks guys!
My first reaction would be to say that it will probably void your warranty if they catch it. Then, however, I remember the time when I returned a Captivate to AT&T for a warranty replacement which was completely modded to hell and back. I never heard anything about it.
ewawr1 said:
Hey guys. New around here. I know you guys are the ones to ask and just want to say thanks to everyone for all the help I've received off this site. Anyways... My Atrix is having that notorious random reboot problem. About 3 times a day and factory reset did nothing to help it. I am going to take it in tomorrow to exchange it for a new one and my question is do I have to unroot it before I take it in? Does it void the warranty? Or will they even know to look for the SuperUser app to see if it is rooted? Help would greatly be appreciated and I'm curious if anyone else has exchanged or got a refund for a rooted phone from ATT.
Thanks guys!
Click to expand...
Click to collapse
Just run the aRoot "unroot" script. It should unroot it and remove SU
ewawr1 said:
Hey guys. New around here. I know you guys are the ones to ask and just want to say thanks to everyone for all the help I've received off this site. Anyways... My Atrix is having that notorious random reboot problem. About 3 times a day and factory reset did nothing to help it. I am going to take it in tomorrow to exchange it for a new one and my question is do I have to unroot it before I take it in? Does it void the warranty? Or will they even know to look for the SuperUser app to see if it is rooted? Help would greatly be appreciated and I'm curious if anyone else has exchanged or got a refund for a rooted phone from ATT.
Thanks guys!
Click to expand...
Click to collapse
I did unroot it but wipe the phone in store for an exchange due to the LED flash light flickering problem.
if you're within the return / exchange policy window, i wouldn't bother unrooting.
i'm about 75% sure I'm returning mine for a tbolt back on vzw on thursday. I'm not unrooting / untethering / unmodding mine.. they can reflash it easily enough.
Why don't you just run that nifty program that someone made here to unroot it? I did it before returning mine; it took about 5 minutes.
Sent from my Nexus One using XDA Premium App
Well I just returned my phone after unrooting with Super One Click and exchanged it for another one. The guy there didn't ask any questions and didn't even touch my phone except to swap SIM cards. They seemed pretty keen on the reboot problem with the Atrix. But I have my new one and it works flawless. No issues to report as of yet. Thanks for your replies guys.
i exchanged my first atrix a week ago rooted and they didnt care. rooting doesn't void your warranty...unlocking the bootlader does
apolloms said:
i exchanged my first atrix a week ago rooted and they didnt care. rooting doesn't void your warranty...unlocking the bootlader does
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You are incorrect. You have installed software and modified the OS outside of what is allowed. A factory reset will not restore, so the phone is no longer at a state it was in when delivered to the customer.
Rooting voids the warranty on phones with already unlocked bootloaders - this is no different.
Nevermind...
alphadog00 said:
You are incorrect. You have installed software and modified the OS outside of what is allowed. A factory reset will not restore, so the phone is no longer at a state it was in when delivered to the customer.
Rooting voids the warranty on phones with already unlocked bootloaders - this is no different.
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Click to collapse
If the phone must be in the same state it was delivered to the customer in, then technically you couldn't install any updates or software for yourself.
ratkid2271 said:
If the phone must be in the same state it was delivered to the customer in, then technically you couldn't install any updates or software for yourself.
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Click to collapse
Stop making it more complicated than it really is; you can return the phone after ddoing work to the phone. I have also read of people returning rooted ans jailbroken phones with no problem.
Sent from my Nexus One using XDA Premium App
Returning it will always vary by the person who you are dealing with.
If the Unroot script is there, I'd say use it just to cover all bases.
It takes 10 seconds to use, and gives you one less thing to worry about...

Latest and greatest for atrix?

My phone has been half broken for the better part of 3 months because i partitioned the internal sd and lost half my touch screen and the buttons on the bottom of the phone. So i got it fixed thanks to kermit and bongd and now im on 4.1.5.7 and I didn't do the newer update yet. My question is now what's the latest and greatest for the atrix as far as roms go. I used gingerblur in the past but its been 3 months so im wondering what you guys are using now
Sent from my MB860 using XDA App
moto 2.3.4
+1
lsxrx7 said:
moto 2.3.4
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Click to collapse
Sent from my MB860 using XDA App
Start here:
http://forum.xda-developers.com/showthread.php?t=1142674
I just can't see losing the warranty on my phone..
They never said it would. Just that it MAY.
ChumleyEX said:
I just can't see losing the warranty on my phone..
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Lol, sux to be you then.
Sent from rooted Atrix on 2.3.4 with unlocked bootloader using xda premium app.
Can always go stock if u need to have the phone fixed through moto. I thought I read that the leaked 2.3.4 wasn't necessarily made for atrix and alot of things didn't work fully? And thanks for the info
Sent from my MB860 using XdA App
4.1.83 is the last official build for att, has been out for awhile and is very stable, no reason not to go to that.
Soon the 2.3.4 update will be out officially, tell then we can just wait.
and the same players are pretty much the same, higher version numbers but gingerblur, grayblur, gladiatrix are still the favorites.
My thoughts on warranty are that unless its obvious that its been tampered with (specifically that it says unlocked when first powered on), then warranty would not be an issue. All reports ive seen say that when flashing back to a stock 1.8.3 sbf, that unlocked disappears, even though the bootloader may still be partially unlocked. On top of that, in most cases, if the phone is damaged beyond the ability to repair with a sbf flash, its probably not going to be functional enough for the unlocked status of the bootloader to be determined in the first place. there is always a chance, but imo its very minimal.
In regards to "whats best" 1.8.3 with gingerblur imo is the best option if you arent willing to do some tweaking and play with the unlocked bootloader and 2.3.4. If you are however, then unlocked, rooted, 2.3.4 is the shiznit.
Conversation is winding up on the Motorola forums, and one of the forum managers, Mark, has indicated a survey will go out very soon, (soon being in the next few days), for soak testing the 2.3 update.
Looks like they may aim for very early July, if not end of this week, to start pushing out soak test beta updates.
pyro254750 said:
My thoughts on warranty are that unless its obvious that its been tampered with (specifically that it says unlocked when first powered on), then warranty would not be an issue. All reports ive seen say that when flashing back to a stock 1.8.3 sbf, that unlocked disappears, even though the bootloader may still be partially unlocked. On top of that, in most cases, if the phone is damaged beyond the ability to repair with a sbf flash, its probably not going to be functional enough for the unlocked status of the bootloader to be determined in the first place. there is always a chance, but imo its very minimal.
Click to expand...
Click to collapse
Unlock does disappear when you flash back, but where do you think all the refurb phones come from?
They go back to Moto, who run diagnostic software and tools to determine what, if anything, needs to be repaired before they send the phones back out as refurbs. They will see right away it is unlocked, and if it voids your warranty, expect a bill from them, or your carrier, after the fact. This happened to an ex of mine a couple of years ago where she was billed the full value of the replacement phone by AT&T after they found she had messed with the one she sent back. That was a Moto phone also.
Sure, if you run over your phone with your car you will be ok, but what if it's something simple like the screen goes out, power button stops working, etc.?
If people are worried about voiding their warranties, they have every right to not risk their warranties, and also to not listen to stupid advice telling them they, (Moto, AT&T, whoever), will probably never know!
CaelanT said:
Unlock does disappear when you flash back, but where do you think all the refurb phones come from?
They go back to Moto, who run diagnostic software and tools to determine what, if anything, needs to be repaired before they send the phones back out as refurbs. They will see right away it is unlocked, and if it voids your warranty, expect a bill from them, or your carrier, after the fact. This happened to an ex of mine a couple of years ago where she was billed the full value of the replacement phone by AT&T after they found she had messed with the one she sent back. That was a Moto phone also.
Sure, if you run over your phone with your car you will be ok, but what if it's something simple like the screen goes out, power button stops working, etc.?
If people are worried about voiding their warranties, they have every right to not risk their warranties, and also to not listen to stupid advice telling them they, (Moto, AT&T, whoever), will probably never know!
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Click to collapse
As i stated in my post, that was just my opinion, i never deemed it to be fact. Id also like to add, that i was referring to att tech support, and replacement being done under att insurance, NOT motorola direct.
pyro254750 said:
As i stated in my post, that was just my opinion, i never deemed it to be fact. Id also like to add, that i was referring to att tech support, and replacement being done under att insurance, NOT motorola direct.
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Click to collapse
Yup, and AT&T doesn't just junk them. They return them for evaluation/repair. Doesn't matter if your replacement is through insurance. They still repair and sell as refurbs if possible.
ceo.mtcl said:
Lol, sux to be you then.
Sent from rooted Atrix on 2.3.4 with unlocked bootloader using xda premium app.
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Click to collapse
How so, I love my phone? I won't suffer in the least from whatever I'm not doing.. lol
I don't have to have the latest and greatest hack or mod that's going around so that I can impress people.. My phone does everything I've needed of it so far (with rooting) and saving whatever money I can if it breaks within the warranty period is a no brainer.. Yes maybe it could look cooler or run just a tiny bit faster (I also can wait for the official at&t update for some of that) but nothing looks cooler than a working phone and $400 in my pocket..
CaelanT said:
Yup, and AT&T doesn't just junk them. They return them for evaluation/repair. Doesn't matter if your replacement is through insurance. They still repair and sell as refurbs if possible.
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Click to collapse
im sure they do. My opinion is based on my experiences with insurance in the past, specifically a phone that was returned due to water damage, but the water sensors did not trip (clearly damage that voids warranty), and yet it was replaced and i never heard anything from HTC or att regarding the water damage. It was inspected by a low level tech support representative to determine it could be replaced under warranty, the inspection consisted of removing the back panel and checking the water markers and determining the phone wouldnt power on. a more thorough investigation by htc would have revealed water damage, so either they did not inspect it, but rather just junked it, or they did not pursue reimbursement for the phone once they determined it was not warrantable. two different comanies, two different problems, but same concept. Just because its not warrantable, doesnt mean it wont be replaced under warranty. I would never suggest someone rely on this happening of course, just pointing out that it DOES happen.
Warranty claims are handled by the carrier. If the phone is deemed to be abused/damaged/hacked during the replacement process, you will be billed for the replacement handset's cost. If they don't find the cause during this process, the phone is grouped according to the level of damage and sent off to be refurbished/parted out/recycled, and you are in the clear.
The insurance process is handled by a third party, and covers pretty much ANYTHING that you could do to your phone. They don't care what you've done to it, because by that time you've already paid for the refurbished replacement via your monthly fee & deductible.
That being said.. I'm not encouraging anyone to commit fraud, nor do I guarantee results, but I work in the industry and have a lot of experience with thes issues. IMO, if you're trying to get a warranty replacement for your bricked phone, you're abusing the system. You knew what you were getting into when you started flashing/hacking/modding, and therefore the problem is clearly not a 'manufacturer's defect', which is what warranties cover.
Insurance on the other hand, is there to cover anything. If you're allowed to plunge your phone into the toilet, or toss it out of a moving vehicle, and still get a replacement, then flashing & bricking are certainly deserving of coverage as well. I have a feeling with all these manufacturers releasing unlocked bootloaders we'll see some more fine print added to our policies in the near future.
Just my experience & 2 cents. Personally i'm waiting for the official GB att release, because at least then when I unlock my phone I'll be doing it with the blessing (and testing) of the manufacturer, and therefore much less likely to screw myself with an incompatible version of GB
zoso28 said:
Personally i'm waiting for the official GB att release, because at least then when I unlock my phone I'll be doing it with the blessing (and testing) of the manufacturer, and therefore much less likely to screw myself with an incompatible version of GB
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Not to mention the 30+ threads at the moment with people complaining about problems with their Hong Kong 2.3.4 build, and looking for solutions!
CaelanT said:
Not to mention the 30+ threads at the moment with people complaining about problems with their Hong Kong 2.3.4 build, and looking for solutions!
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Click to collapse
Exactly!! I'm just beginning to learn about android development and definitely not ready for such an experimental build. It amazes me how many people are willing to mess with their ROMs without knowing what they're doing. I'm taking the time to read everything I can find on here before I start experimenting with adb/rsd/fastboot/etc.. Hopefully i'll be ready to go when the official build is released.
zoso28 said:
Exactly!! I'm just beginning to learn about android development and definitely not ready for such an experimental build. It amazes me how many people are willing to mess with their ROMs without knowing what they're doing. I'm taking the time to read everything I can find on here before I start experimenting with adb/rsd/fastboot/etc.. Hopefully i'll be ready to go when the official build is released.
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Click to collapse
One can always flash back to 4.1.8.3. Are you willing to mess with CWM on Froyo?

[HOWTO] Warranty Service for US Owners

I am a US owner of a i9300 that recently needed warranty service. Here is a guide on how to obtain warranty work and some tips from my experience. I have a feeling we're going to see a surge in people who will need it.
PhoneLand
http://www.freesamsungrepairs.com/
My phone's touchscreen wasn't responding so I contacted PhoneLand in the Bicester area. They asked me to email them my IMEI and serial number to verify that the phone was a EU phone. I guess non-EU phones from places like Dubai or Australia won't work. They got back to me telling me mine was from Germany. After printing out the repair form, I sent it USPS Priority which wasn't the best idea. If sending by USPS, try International Express because it guarantees delivery with a tracking number and you can pay for return shipping also (return shipping saves a lot of trouble and time, trust me on this). It got to the UK in about a week or so. I called them up and confirmed that they received it and they replaced it rather quickly. Paying for return shipping in advance saves a lot trouble because they're not that quick to contact you. I'd say that the whole process took 3 weeks total. I am very satisfied with their warranty service but correspondence with them was difficult because of the time zone difference.
hi, i'm very interested in send my phone to claim warranty service, but i lost my recipt... they need any form to be sure when and were i bought the smartphone?
Sorry for my english, it's very rusty xD
OP, why do think there will be a surge in people that will need to make a warranty claim?
BLeaCHeR said:
hi, i'm very interested in send my phone to claim warranty service, but i lost my recipt... they need any form to be sure when and were i bought the smartphone?
Sorry for my english, it's very rusty xD
Click to expand...
Click to collapse
No receipt is required. All EU phones still have warranty left.
I would just like to thank jinosong for this great info. My GSIII crapped out on me and send it to phone land. Repaired in one week and in the process of being shipped back to me.
lburrowes said:
I would just like to thank jinosong for this great info. My GSIII crapped out on me and send it to phone land. Repaired in one week and in the process of being shipped back to me.
Click to expand...
Click to collapse
Sure thing. I'm confident your repairs will be satisfactory like mine was. :good:
henrybravo said:
OP, why do think there will be a surge in people that will need to make a warranty claim?
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Click to collapse
It's because of two things. SDS, which has been resolved for the most part; and the fact that most users are on their second year of the two year warranty. The longer the phone has been in use, the greater the chance of a breakdown and the S3 is not the most reliable phone out there.
Others may disagree with me but I love that fact that I have a European warranty, not a US one. With European warranties, we are given TWO years, not the standard US one year warranty. It may take a while longer to get it fixed but it's better than paying to repair a crapped-out phone out of pocket.
?!
jinosong said:
It's because of two things. SDS, which has been resolved for the most part; and the fact that most users are on their second year of the two year warranty. The longer the phone has been in use, the greater the chance of a breakdown and the S3 is not the most reliable phone out there.
Others may disagree with me but I love that fact that I have a European warranty, not a US one. With European warranties, we are given TWO years, not the standard US one year warranty. It may take a while longer to get it fixed but it's better than paying to repair a crapped-out phone out of pocket.
Click to expand...
Click to collapse
I dont know what to do, samsung usa said i have a uk phone with uk warranty but when i emailed your guys at phoneland the said they couldnt help me because its a us phone.... :crying:
---------- Post added at 08:16 PM ---------- Previous post was at 08:11 PM ----------
troublesome1 said:
I dont know what to do, samsung usa said i have a uk phone with uk warranty but when i emailed your guys at phoneland the said they couldnt help me because its a us phone.... :crying:
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Click to collapse
o yeah sorry, noob here, ive got the i9300. Its my wifes, ive got the N4
troublesome1 said:
I dont know what to do, samsung usa said i have a uk phone with uk warranty but when i emailed your guys at phoneland the said they couldnt help me because its a us phone....
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Click to collapse
Samsung USA is probably wrong. They probably mean that the I9300 is an international version not made for the U.S. You probably have a non-EU version (somewhere like Saudi or India) which means only a 1 year warranty anyways. SDS or faulty screen?
jinosong said:
Samsung USA is probably wrong. They probably mean that the I9300 is an international version not made for the U.S. You probably have a non-EU version (somewhere like Saudi or India) which means only a 1 year warranty anyways. SDS or faulty screen?
Click to expand...
Click to collapse
im thinking sds, just constant freezes for like 20 minutes. Ive rooted it, flashed different roms, even flash cm 9 to no avail. cm 9 seems to have stopped much of it but it started other problems like no mms at times and other media related things. the funny part is that it seems to have started after the 4.1.2 update. According to USA samsung it is a UK phone.
troublesome1 said:
im thinking sds, just constant freezes for like 20 minutes. Ive rooted it, flashed different roms, even flash cm 9 to no avail. cm 9 seems to have stopped much of it but it started other problems like no mms at times and other media related things. the funny part is that it seems to have started after the 4.1.2 update. According to USA samsung it is a UK phone.
Click to expand...
Click to collapse
That really doesn't sound like a hardware issue at all. In fact, most of the current kernels are SDS-proof now. My guess is you're not wiping correctly. Ever try super wipe?
EDIT: I'm very sure it's due to incorrect wiping. You stated that issues came after the 4.1.2 update. It's probably the old 4.1.1 sources that are causing incompatibilities.
jinosong said:
That really doesn't sound like a hardware issue at all. In fact, most of the current kernels are SDS-proof now. My guess is you're not wiping correctly. Ever try super wipe?
EDIT: I'm very sure it's due to incorrect wiping. You stated that issues came after the 4.1.2 update. It's probably the old 4.1.1 sources that are causing incompatibilities.
Click to expand...
Click to collapse
hmmm... funny thing is that i just thought about the super wipe thing too, just read about it on another site. Ive never tried it but its seems like the next best thing to do. I rooted and flashed my phones for a a while but only nexus devices and og droid so it wasnt very difficult.
That's the answer for sure.
jinosong said:
That really doesn't sound like a hardware issue at all. In fact, most of the current kernels are SDS-proof now. My guess is you're not wiping correctly. Ever try super wipe?
EDIT: I'm very sure it's due to incorrect wiping. You stated that issues came after the 4.1.2 update. It's probably the old 4.1.1 sources that are causing incompatibilities.
Click to expand...
Click to collapse
sounds reasonble....im going to try it in the morning sometime when i can. ill let u know whats up tomorrow bud, thanks.:fingers-crossed:
---------- Post added at 09:38 PM ---------- Previous post was at 09:14 PM ----------
troublesome1 said:
sounds reasonble....im going to try it in the morning sometime when i can. ill let u know whats up tomorrow bud, thanks.:fingers-crossed:
Click to expand...
Click to collapse
... any idea where or how to super wipe!?...
Of course. Download it from here and load with recovery.
http://forum.xda-developers.com/showthread.php?t=1832326
Watch out for megawipe which I use. It will delete your internal memory so back all your stuff up. Otherwise, just go for super.
jinosong said:
Of course. Download it from here and load with recovery.
http://forum.xda-developers.com/showthread.php?t=1832326
Watch out for megawipe which I use. It will delete your internal memory so back all your stuff up. Otherwise, just go for super.
Click to expand...
Click to collapse
hmm.. maybe i should do the mega wipe. After the mega do i just boot it up and just let it receive the ota update to 4.1.2?
After meg wipe, install a rom, custom or stock.
update: okay..... so i really screwed it up here. Did the wipe and flashed stock rom.... but it turned out to be a rom for a different region. Now phone will not even power on much less get into boot loader. Man I hate samsung. Im going to stick to nexus. :crying:
---------- Post added at 01:51 PM ---------- Previous post was at 01:47 PM ----------
jinosong said:
After meg wipe, install a rom, custom or stock.
Click to expand...
Click to collapse
update: okay..... so i really screwed it up here. Did the wipe and flashed stock rom.... but it turned out to be a rom for a different region. Now phone will not even power on much less get into boot loader. Man I hate samsung. Im going to stick to nexus. :crying:
Just wanted to bump this thread because our phone is still under warranty and anyone can get their efs repaired here.
First do you have the serial number?
Second get Kies http://www.samsung.com/uk/support/usefulsoftware/KIES/JSP Samfirmware has instruction viedo
Third Open Kies,
Fourth put phone in download mode. Make sure it is recognized by Kies
Fifth go to tools/Firmware Upgrade and Installation and enter the information asked. Kies will install newest program for the phone from original area the phone was made in.
I also find that I had to go back to the original importer to get the phone serviced. I bought mind threw Newegg and the importer was http://www.ct-miami.com/

[Q] Root Questions

Hi, I'm really thinking about rooting my RAZR M. Before I do though, i just wanted to ask a few questions:
In case of a problem and I need to use warranty to get a new phone, (I have the Asurion Wireless Phone Protection) is it easy to unroot the phone? I tried searching for this and only got something from a while ago, and they said there is a root checker which can say if the phone has been rooted in the past. One person said Asurion would still cover it, another said they wouldn't. Since i've had it for less than a year so it's still covered by Motorola, would Asurion say that I have to go through Motorola's insurance(and I know thats against Motorola's warrantee).
If the root checker is a definite problem, would i just claim that it had been lost/stolen?
Also, I've heard some people say that they've had to delete their user data when rooting. How common does this happen?
Thanks
wholocked10 said:
Hi, I'm really thinking about rooting my RAZR M. Before I do though, i just wanted to ask a few questions:
In case of a problem and I need to use warranty to get a new phone, (I have the Asurion Wireless Phone Protection) is it easy to unroot the phone? I tried searching for this and only got something from a while ago, and they said there is a root checker which can say if the phone has been rooted in the past. One person said Asurion would still cover it, another said they wouldn't. Since i've had it for less than a year so it's still covered by Motorola, would Asurion say that I have to go through Motorola's insurance(and I know thats against Motorola's warrantee).
If the root checker is a definite problem, would i just claim that it had been lost/stolen?
Also, I've heard some people say that they've had to delete their user data when rooting. How common does this happen?
Thanks
Click to expand...
Click to collapse
Asurion will process a warranty claim at any time I believe. I don't know if they do a root check however. Motorola will not help you at all if the root checker reads that it has been "tampered" with,even if its stock software related.. I'm not giving an opinion on your last question, 1st paragraph, sir.
And I haven't lost any user data... Yet. I've been through the process a few times now.
Sent from my XT907 using xda premium
skippid said:
Asurion will process a warranty claim at any time I believe. I don't know if they do a root check however. Motorola will not help you at all if the root checker reads that it has been "tampered" with,even if its stock software related.. I'm not giving an opinion on your last question, 1st paragraph, sir.
And I haven't lost any user data... Yet. I've been through the process a few times now.
Sent from my XT907 using xda premium
Click to expand...
Click to collapse
Thanks.
That last question was because when my brother asked verizon if they would cover something which ended up not being under the insurance, i can't remember what, the person just said "Oh, you can just bury it in your backyard or whatever and claim it's been stolen."

[Q] Do verizon care if I unlock my bootloader and root my Razr m

I wanted to unlock my bootloader and root my razr m but I heard rumors that if you unlock your bootloader, verizon will do something but I don't know what they'll do. I'm just nervous because I don't want to run into any problems
junowhoo said:
I wanted to unlock my bootloader and root my razr m but I heard rumors that if you unlock your bootloader, verizon will do something but I don't know what they'll do. I'm just nervous because I don't want to run into any problems
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Click to collapse
rooting/unlocking bootloader voids the warranty. but that is mostly on the motorola side. essentially, if you root/unlock, and have any software related issues, they may help you, but cannot offer you a replacement device.
if there are any problems with the hardware, then they may replace your device.
verizon is still obligated to give you service - as you are paying a monthly subscription for that.
jco23 said:
rooting/unlocking bootloader voids the warranty. but that is mostly on the motorola side. essentially, if you root/unlock, and have any software related issues, they may help you, but cannot offer you a replacement device.
if there are any problems with the hardware, then they may replace your device.
verizon is still obligated to give you service - as you are paying a monthly subscription for that.
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Click to collapse
so can I still put a rom on my razr and I wouldn't get in trouble or anything
junowhoo said:
so can I still put a rom on my razr and I wouldn't get in trouble or anything
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do you think if people where getting in trouble for doing this that so many would? companies just like to spread lies about rooting to scare people off.
It's taking all of my restraint not to be grammar police right now.
Sent from my Droid Razr M using xda app-developers app
junowhoo said:
so can I still put a rom on my razr and I wouldn't get in trouble or anything
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you own the device, you do whatever you want. you won't get arrested/fined or anything like that. the worst possible scenario is that you brick your device and you have to buy a new one off of e-bay for $200.
however, this device is unbrickable.
jco23 said:
you own the device, you do whatever you want. you won't get arrested/fined or anything like that. the worst possible scenario is that you brick your device and you have to buy a new one off of e-bay for $200.
however, this device is unbrickable.
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Alright then, thank you

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