Hey guys,
I am in a dilemma.
I really want to root but I'm afraid that I will someday(not due root) will get the RLOD or something else and that I need to RMA it while I'm rooted.
So pretty much, I'm worried about my warranty.
What would you recommend me to do?
And any stories about rooted phones sent to rma?
Thanks in advance!
kpieters5 said:
Hey guys,
I am in a dilemma.
I really want to root but I'm afraid that I will someday(not due root) will get the RLOD or something else and that I need to RMA it while I'm rooted.
So pretty much, I'm worried about my warranty.
What would you recommend me to do?
And any stories about rooted phones sent to rma?
Thanks in advance!
Click to expand...
Click to collapse
Read this:
http://forum.xda-developers.com/showthread.php?t=2367406
you can be stuck on one side of a street, and be affraid to cross the street because there is a possibility that a huge semi truck will go speeding out of control without brakes, and could flatten you while you cross that street. or, you can go on living your life and just cross the street.
simms22 said:
you can be stuck on one side of a street, and be affraid to cross the street because there is a possibility that a huge semi truck will go speeding out of control without brakes, and could flatten you while you cross that street. or, you can go on living your life and just cross the street.
Click to expand...
Click to collapse
Here sir take my thanks!
Sent from my Nexus 4 using xda app-developers app
kpieters5 said:
Hey guys,
I am in a dilemma.
I really want to root but I'm afraid that I will someday(not due root) will get the RLOD or something else and that I need to RMA it while I'm rooted.
So pretty much, I'm worried about my warranty.
What would you recommend me to do?
And any stories about rooted phones sent to rma?
Thanks in advance!
Click to expand...
Click to collapse
Warranties end eventually, and if it has ended already, you might as well root it. And I actually think that rooting the Nexus 4 is easier than rooting a lot of other devices.
tykate said:
Warranties end eventually, and if it has ended already, you might as well root it. And I actually think that rooting the Nexus 4 is easier than rooting a lot of other devices.
Click to expand...
Click to collapse
You should have tried to root a HTC device 3 years ago. It was horrible.
Okay thanks everyone!
But I still have a question:
If I am rooted and my phone gets a problem and it can't turn on anymore or like the RLOD or something similar and I am rooted, how am I suppose to unroot?
That's impossible then since the device can't turn on, so if I sent my device which is rooted to Google or LG for warranty can they know it's rooted and charge me in any possible way? Or is that also impossible for them since the device can't turn on?
Thanks in advance
kpieters5 said:
Okay thanks everyone!
But I still have a question:
If I am rooted and my phone gets a problem and it can't turn on anymore or like the RLOD or something similar and I am rooted, how am I suppose to unroot?
That's impossible then since the device can't turn on, so if I sent my device which is rooted to Google or LG for warranty can they know it's rooted and charge me in any possible way? Or is that also impossible for them since the device can't turn on?
Thanks in advance
Click to expand...
Click to collapse
In many cases, they don't even check if it's rooted or not when they send you a new one.
If the phone doesn't turn on, they can't check if it's rooted or not. To fix it, they usually reset the whole phone, and there's no sign of root.
abaaaabbbb63 said:
Read this:
http://forum.xda-developers.com/showthread.php?t=2367406
Click to expand...
Click to collapse
read or watch this: http://www.xda-developers.com/xda-tv-2/your-warranty-is-not-void-xda-tv/
VoiD_Dweller said:
read or watch this: http://www.xda-developers.com/xda-tv-2/your-warranty-is-not-void-xda-tv/
Click to expand...
Click to collapse
Very interesting video but since I live in Holland I don't know for sure if this also aplay here.
But thanks anyway guys!
Just unlock asap. Later on you can try kernel, then ROM and you will love it. Just unlock, so you so you don't need to mess with data later.
Related
Hey guys. New around here. I know you guys are the ones to ask and just want to say thanks to everyone for all the help I've received off this site. Anyways... My Atrix is having that notorious random reboot problem. About 3 times a day and factory reset did nothing to help it. I am going to take it in tomorrow to exchange it for a new one and my question is do I have to unroot it before I take it in? Does it void the warranty? Or will they even know to look for the SuperUser app to see if it is rooted? Help would greatly be appreciated and I'm curious if anyone else has exchanged or got a refund for a rooted phone from ATT.
Thanks guys!
My first reaction would be to say that it will probably void your warranty if they catch it. Then, however, I remember the time when I returned a Captivate to AT&T for a warranty replacement which was completely modded to hell and back. I never heard anything about it.
ewawr1 said:
Hey guys. New around here. I know you guys are the ones to ask and just want to say thanks to everyone for all the help I've received off this site. Anyways... My Atrix is having that notorious random reboot problem. About 3 times a day and factory reset did nothing to help it. I am going to take it in tomorrow to exchange it for a new one and my question is do I have to unroot it before I take it in? Does it void the warranty? Or will they even know to look for the SuperUser app to see if it is rooted? Help would greatly be appreciated and I'm curious if anyone else has exchanged or got a refund for a rooted phone from ATT.
Thanks guys!
Click to expand...
Click to collapse
Just run the aRoot "unroot" script. It should unroot it and remove SU
ewawr1 said:
Hey guys. New around here. I know you guys are the ones to ask and just want to say thanks to everyone for all the help I've received off this site. Anyways... My Atrix is having that notorious random reboot problem. About 3 times a day and factory reset did nothing to help it. I am going to take it in tomorrow to exchange it for a new one and my question is do I have to unroot it before I take it in? Does it void the warranty? Or will they even know to look for the SuperUser app to see if it is rooted? Help would greatly be appreciated and I'm curious if anyone else has exchanged or got a refund for a rooted phone from ATT.
Thanks guys!
Click to expand...
Click to collapse
I did unroot it but wipe the phone in store for an exchange due to the LED flash light flickering problem.
if you're within the return / exchange policy window, i wouldn't bother unrooting.
i'm about 75% sure I'm returning mine for a tbolt back on vzw on thursday. I'm not unrooting / untethering / unmodding mine.. they can reflash it easily enough.
Why don't you just run that nifty program that someone made here to unroot it? I did it before returning mine; it took about 5 minutes.
Sent from my Nexus One using XDA Premium App
Well I just returned my phone after unrooting with Super One Click and exchanged it for another one. The guy there didn't ask any questions and didn't even touch my phone except to swap SIM cards. They seemed pretty keen on the reboot problem with the Atrix. But I have my new one and it works flawless. No issues to report as of yet. Thanks for your replies guys.
i exchanged my first atrix a week ago rooted and they didnt care. rooting doesn't void your warranty...unlocking the bootlader does
apolloms said:
i exchanged my first atrix a week ago rooted and they didnt care. rooting doesn't void your warranty...unlocking the bootlader does
Click to expand...
Click to collapse
You are incorrect. You have installed software and modified the OS outside of what is allowed. A factory reset will not restore, so the phone is no longer at a state it was in when delivered to the customer.
Rooting voids the warranty on phones with already unlocked bootloaders - this is no different.
Nevermind...
alphadog00 said:
You are incorrect. You have installed software and modified the OS outside of what is allowed. A factory reset will not restore, so the phone is no longer at a state it was in when delivered to the customer.
Rooting voids the warranty on phones with already unlocked bootloaders - this is no different.
Click to expand...
Click to collapse
If the phone must be in the same state it was delivered to the customer in, then technically you couldn't install any updates or software for yourself.
ratkid2271 said:
If the phone must be in the same state it was delivered to the customer in, then technically you couldn't install any updates or software for yourself.
Click to expand...
Click to collapse
Stop making it more complicated than it really is; you can return the phone after ddoing work to the phone. I have also read of people returning rooted ans jailbroken phones with no problem.
Sent from my Nexus One using XDA Premium App
Returning it will always vary by the person who you are dealing with.
If the Unroot script is there, I'd say use it just to cover all bases.
It takes 10 seconds to use, and gives you one less thing to worry about...
Help Please!! I rooted my galaxy s 2 a couple of days ago, the screen got damaged. Still fully functional but need to unroot, any help please
And I know I sound like the biggest idiot ever, but im no rooting expert.
Sent from my GT-I9100 using XDA App
peterfiile said:
Help Please!! I rooted my galaxy s 2 a couple of days ago, the screen got damaged. Still fully functional but need to unroot, any help please
And I know I sound like the biggest idiot ever, but im no rooting expert.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
how did you root it? Use superoneclickroot to unroot it..
I havent rooted mine yet, so i may not be 100% sure.
i used http://forum.xda-developers.com/showthread.php?t=1056334, so yes essentially i must just be able to unroot and reflash the secure rom i guess
is there a secure wxdd kernel avaialbe
ive got a link to the xwkdd, but its hotfile and really slow, are there any alternatives?
You will have a counter to say you flashed a non-samsung kernel. Unknown if Samsung check this, but it might be a good idea to get a USB jig and reset it. Guide in the Dev subsection.
im banking they dont. anyhow it will not be with samsung ittl be with mobiles.co.uk or ittl be insurance so im not worried about that. ive gone stock now all data deleted even with the widespread gradual blacking out of the phone screen. thanks for help.
What happened with your phone if you dont mind me asking?
it fell on the kitchen floor... kinda silly realy but it got nocked out of my hand, just one of those things. the screen then had a thin vertical purpleish bar and then it went all blue/black. basically completely unuseable now
peterfiile said:
it fell on the kitchen floor... kinda silly realy but it got nocked out of my hand, just one of those things. the screen then had a thin vertical purpleish bar and then it went all blue/black. basically completely unuseable now
Click to expand...
Click to collapse
You broke your phone by dropping it, I hope you're not going to try and warranty it. I assume this is why you're asking about un root.
Sent from my MB860 using XDA App
insurance.
Well, dropped my g2 from like 2 feet hit perfect and shattered and screen doesnt work. Is there anyway I can unroot without actually being able to use my touch screen. Also if anyone knows how/where I can fix this without LG, let me know, im sure they will charge me to hell. Thanks!
CaptainHairySack said:
Well, dropped my g2 from like 2 feet hit perfect and shattered and screen doesnt work. Is there anyway I can unroot without actually being able to use my touch screen. Also if anyone knows how/where I can fix this without LG, let me know, im sure they will charge me to hell. Thanks!
Click to expand...
Click to collapse
You gotta return to stock using a computer. There is no other way to do it other than this method. Hope it works out for you!
Surely you will be paying for the repair anyway?
Could he not just use the LG tool to flash the stock image, or do you have to accept something on the touch screen?
Sent from my LG-D802 using Tapatalk
chronicfathead said:
Surely you will be paying for the repair anyway?
Could he not just use the LG tool to flash the stock image, or do you have to accept something on the touch screen?
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
That would be the revert to stock method I was referring to. He could then get an insurance claim on it and pay no more than $100, assuming the OP has insurance.
Far as I know he doesnt have to use the touch screen to revert back, its all done with the tools given in the revert methodology, but correct me if im wrong on this.
Walter21026 said:
You gotta return to stock using a computer. There is no other way to do it other than this method. Hope it works out for you!
Click to expand...
Click to collapse
Sorry for being a pest but can you lead me towards a post or thread that can guide me through this? Im new to all of this, Ive only had android for 2 weeks.
CaptainHairySack said:
Sorry for being a pest but can you lead me towards a post or thread that can guide me through this? Im new to all of this, Ive only had android for 2 weeks.
Click to expand...
Click to collapse
Sure can but we need to know what carrier your with.
Walter21026 said:
Sure can but we need to know what carrier your with.
Click to expand...
Click to collapse
AT&T
CaptainHairySack said:
AT&T
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2432476
Walter21026 said:
http://forum.xda-developers.com/showthread.php?t=2432476
Click to expand...
Click to collapse
Thank you so much for the help!
If you're using insurance don't waste your time. Neither care about root whether it's warranty or insurance but call and ask if you want. Insurance will straight up tell you they don't care. You're paying anyway.
06stang said:
If you're using insurance don't waste your time. Neither care about root whether it's warranty or insurance but call and ask if you want. Insurance will straight up tell you they don't care. You're paying anyway.
Click to expand...
Click to collapse
Yupp, same thing here, they very rarely give a rats ass.
I dropped my phone today and now the volume up button is completely busted, it's stuck in the up position. I need to send it in for warranty work from Samsung but I can't even get it into Download Mode to unroot it, and even if I could, I couldn't hit the rocker up key to continue. How can I get it unrooted so I can send it to Samsung? I'm on Verizon.
Whitechapel420 said:
I dropped my phone today and now the volume up button is completely busted, it's stuck in the up position. I need to send it in for warranty work from Samsung but I can't even get it into Download Mode to unroot it, and even if I could, I couldn't hit the rocker up key to continue. How can I get it unrooted so I can send it to Samsung? I'm on Verizon.
Click to expand...
Click to collapse
Just bring it into Verizon (btw wrong forum also ) - Carriers tend to deal with their own repairs/replacements in house, especially US carriers :good:
radicalisto said:
Just bring it into Verizon (btw wrong forum also ) - Carriers tend to deal with their own repairs/replacements in house, especially US carriers :good:
Click to expand...
Click to collapse
The phone is ROOTED! That is the whole point.
Whitechapel420 said:
The phone is ROOTED! That is the whole point.
Click to expand...
Click to collapse
Actually, the phone was DROPPED! That is the whole point. Why should anyone repair it under warranty?
Bulbous said:
Actually, the phone was DROPPED! That is the whole point. Why should anyone repair it under warranty?
Click to expand...
Click to collapse
Do you know what rooted means?
Please read this information here regarding Samsung Mobile Phone warranty,
http://www.samsung.com/in/support/warranty/warrantyInformation.do?page=POLICY.WARRANTY
It clearly says,
THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES:
5.Defects caused by improper use, as determined by the Authorised Service Centre / Company personnel.
Off course you will get your phone repaired but not under warranty,
only after paying for it
What if I took it to Verizon? Either way rooting my phone is technically voiding the warranty, which is why I am freaking out.
I'm not real smart so I'll just ask....couldn't you do that adb thing to send signal to phone to reboot into download mode. Then Odin back to stock???
Sent from my SM-N900V using Tapatalk
Bern612 said:
I'm not real smart so I'll just ask....couldn't you do that adb thing to send signal to phone to reboot into download mode. Then Odin back to stock???
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
I don't know but maybe someone else does. I am curious to know...
Bern612 said:
I'm not real smart so I'll just ask....couldn't you do that adb thing to send signal to phone to reboot into download mode. Then Odin back to stock???
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
Whitechapel420 said:
I don't know but maybe someone else does. I am curious to know...
Click to expand...
Click to collapse
I just found this... seems possible.
http://forum.xda-developers.com/showthread.php?t=1695552
Cool ,just remember I don't think you can boot into recovery because of safestrap. I think it will boot into the other recovery but sounds like your half way there
Sent from my SM-N900V using Tapatalk
Bern612 said:
Cool ,just remember I don't think you can boot into recovery because of safestrap. I think it will boot into the other recovery but sounds like your half way there
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
If I can get it to boot into Download Mode, that should be all I need.
Verizon won't care if its rooted.. They probably won't even check
Sent from my CM11 Kitkat powered N9005
Whitechapel420 said:
If I can get it to boot into Download Mode, that should be all I need.
Click to expand...
Click to collapse
Just tried it.
adb reboot-bootloader
indeed puts the device into Download Mode (without needing the Vol-Up button).
So all you need now is to go through Windows driver hell to get adb working. Either that or use a Mac (/Linxux)!
good luck
radicalisto said:
Verizon won't care if its rooted.. They probably won't even check
Sent from my CM11 Kitkat powered N9005
Click to expand...
Click to collapse
I spoke to VZW, they won't be able to fix it, so they're going to replace the entire device. They're sending me a new device.
I'll work on getting it unrooted when I get home.
Glad everything is working out so far
Sent from my SM-N900V using Tapatalk
Whitechapel420 said:
I spoke to VZW, they won't be able to fix it, so they're going to replace the entire device. They're sending me a new device.
I'll work on getting it unrooted when I get home.
Click to expand...
Click to collapse
If they are already sending you a new device, and all you have to do is return the old device in a pre-paid box, then I wouldn't worry about changing the status of the device. I've done this a few times in phone exchanges back when I had tons of trouble with the Galaxy Nexus. Of course, you could for peace of mind, but I've had experience with sending back a rooted device with no problems. I think they refurb it anyway...
emtownsend said:
If they are already sending you a new device, and all you have to do is return the old device in a pre-paid box, then I wouldn't worry about changing the status of the device. I've done this a few times in phone exchanges back when I had tons of trouble with the Galaxy Nexus. Of course, you could for peace of mind, but I've had experience with sending back a rooted device with no problems. I think they refurb it anyway...
Click to expand...
Click to collapse
OK. That sounds good and would free up some of my time. I'm just curious if anyone else has any experience with it?
But if it doesn't matter then I guess I wouldn't want to spend time on it tonight. I just don't want to get any bills for it or get into a big spat.
Whitechapel420 said:
OK. That sounds good and would free up some of my time. I'm just curious if anyone else has any experience with it?
But if it doesn't matter then I guess I wouldn't want to spend time on it tonight. I just don't want to get any bills for it or get into a big spat.
Click to expand...
Click to collapse
I gave them my rooted S3 back in December for a upgrade and had no problem.
Is there a place I can download the stock firmware for my phone?
What ways is there to brick a device without 'rooting'? I ask this because I need something to come up with to claim on the warranty. Thanks
idonttakedrugs said:
What ways is there to brick a device without 'rooting'? I ask this because I need something to come up with to claim on the warranty. Thanks
Click to expand...
Click to collapse
Some people have reported bricking their phones with the lg flashtool. You can drop it, dunk it, say the ota bricked it or as most people do just say it died on its own. What happened to it?
Art Vanderlay said:
Some people have reported bricking their phones with the lg flashtool. You can drop it, dunk it, say the ota bricked it or as most people do just say it died on its own. What happened to it?
Click to expand...
Click to collapse
Which will be best suited for me? I bricked it using the LG flashtool but I cant really say that due to it being 3rd party, nobody will cover it? I was thinking about saying the OTA was going through and the phoned turned off, i turned it back on to see it wasnt actually turning back on?
idonttakedrugs said:
Which will be best suited for me? I bricked it using the LG flashtool but I cant really say that due to it being 3rd party, nobody will cover it? I was thinking about saying the OTA was going through and the phoned turned off, i turned it back on to see it wasnt actually turning back on?
Click to expand...
Click to collapse
I think you really just need to play dumb and say you don't know what happened. One minute you were using it and the next thing you know it's bricked. Try not to raise too many questions and they'll give you the benefit of the doubt, unless they find that it's rooted.
Art Vanderlay said:
I think you really just need to play dumb and say you don't know what happened. One minute you were using it and the next thing you know it's bricked. Try not to raise too many questions and they'll give you the benefit of the doubt, unless they find that it's rooted.
Click to expand...
Click to collapse
hm yeah, I cant send it back to LG due to not having original receipt im going to have to take it back to where i got it from it says it doesn't cover "firmware changes such as rooting or 3rd party unlocking" thats why i was thinking if i said the phone shut off during the update progress it might seem the battery was faulty or somesort as it was updating and it corrupted everything or something? I know what you mean about acting dumb, hmm