Touchscreen doesn't work on 1cm band - Nexus 4 Q&A, Help & Troubleshooting

Hi,
My N4 fell today, and unfortunatly, since then, there is a 1cm high band, which takes all the screen on horizontal, that doesn't react to any touch. There is only this band that is "dead", all the screen is working. I flashed the rom again, just to be sure it was not a software problem, but it didn't change anything.
So, is there any way to fix it ? DO I have to buy a new LCD screen ? Is it a problem with the motherboard ?
Thanks for your help

AutruiP said:
Hi,
My N4 fell today, and unfortunatly, since then, there is a 1cm high band, which takes all the screen on horizontal, that doesn't react to any touch. There is only this band that is "dead", all the screen is working. I flashed the rom again, just to be sure it was not a software problem, but it didn't change anything.
So, is there any way to fix it ? DO I have to buy a new LCD screen ? Is it a problem with the motherboard ?
Thanks for your help
Click to expand...
Click to collapse
Very common problem. Unfortunately its not software, Its hardware problem,
Your phone's digitizer is not working. You need to replace the screen. Costs around US 90-100$

Sadly, that's what I thought it was... So I'm going to buy the One Plus One... Thanks for your answer

Related

Touch screen problem ?

Hello, I bought a second hand prophet. But I have a problem with the screen : the screen does not respond exactly where I put the pen. For exemple, on the keyboard, if I put the pen on the "E" key, it is the "D" wich is pressed ...
This only happen in the middle of the screen. No problems on the top or the bottom of it.
Of course I tried to re-calibrate the screen many times but it does not solve the problem.
Does anyone know where does this problem come from ?
Thanks a lot !
hello
do the screen alignement , it helped for me
grtzzz
you can find this in settings___system ___ screen and choose align
Like I said, I already did the re-alignement. But it didn't solve my problem.
touchscreen problem
hello,
u can try to update the rom , maybe that could be a solution , you find it in the wiki of the prophet on how to do it
grtzzz
grey
dizzy33 said:
Hello, I bought a second hand prophet. But I have a problem with the screen : the screen does not respond exactly where I put the pen. For exemple, on the keyboard, if I put the pen on the "E" key, it is the "D" wich is pressed ...
This only happen in the middle of the screen. No problems on the top or the bottom of it.
Of course I tried to re-calibrate the screen many times but it does not solve the problem.
Does anyone know where does this problem come from ?
Thanks a lot !
Click to expand...
Click to collapse
Well it is very likely that your touchscreen is damaged but not your LCD. There is actually 2 portions to the screen which most ppl assume there was only one(well I did initially until finding out later when my screen broke and got it replaced). Anyway, if you've tried re-calibrating it and doesn't work..maybe your screen protector (if you do use one) maybe be at fault? Other than that, worse case scenario, it is your touchscreen that is physically damaged. FYI it is not really expensive to replace compared to the LCD part.
Speak to njbridges if you need to get it replaced.
http://forum.xda-developers.com/showthread.php?t=323981
I already upgraded the ROM to latest french version ... It didn't help in that.
Anyway, thanks a lot for your answers !
I had the same problem. Unfortunately it was a problem with the touch screen which was fixed under warranty.
the simply answer is
try to change ur screen protector, or just remove and re-put it on again
just try...
beer2nd said:
the simply answer is
try to change ur screen protector, or just remove and re-put it on again
just try...
Click to expand...
Click to collapse
Hello.
I tried to do that, because I had problems to align screen.
I changed the touchscreen with another from a broken LCD. But now all I can get is a white screen, then a sound (like the starting sound when you make a hard reset or remove batery) and after black screen again.
What can I do to bring it back.
I've noticed that the touchscreen had some white glue where is the connection with the LCD. Do I need to replace that glue, maybe is a special glue with small voltage conductibility ? Or ? Help!
Anyone changed the touchscreen ?
PS: I think I will start a new post, maybe I will get some answers!
i haved thar problem... like you.... i just bought an ney TOUCH SCREEN new... and it was solved.... ATENTION only the touchscreen... not the lcd!
P4k1t0 said:
i haved thar problem... like you.... i just bought an ney TOUCH SCREEN new... and it was solved.... ATENTION only the touchscreen... not the lcd!
Click to expand...
Click to collapse
When you buy a new touch screen you buy with some conectors or only the plastic rectangle ?
saxxen said:
When you buy a new touch screen you buy with some conectors or only the plastic rectangle ?
Click to expand...
Click to collapse
well... i have to cut with a scissors the conecters to conect right on lcd screen... and it worked
P4k1t0 said:
well... i have to cut with a scissors the conecters to conect right on lcd screen... and it worked
Click to expand...
Click to collapse
When you say cut it means that a part of the conectors still remain on the touchscreen (under the touchscreen). Or no conectors at all on the touchscreen and that means you removed the connectors (pulled out).
Do you know if I have any chance to take another touchscreen from a defect device and work ?

Touch screen not working

Hey guys, I have been so much frustrated about my htc topaz....till now it is working perfectly. Since yesterday all of a sudden touch screen stops working...with ballooning effect on screen ...previously ballooning effect was noticed before 3-4 days,but i did not pay attention on it as touch screen working at that time..
What may be the probable cause is it digitizer or lcd screen gone?
I have uploaded the pictures also..
That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...
I had the same problem, is very usual in this phone. the tecnical changed the screen.
luisitron said:
I had the same problem, is very usual in this phone. the tecnical changed the screen.
Click to expand...
Click to collapse
The problem is that my phone came from China... So I would have to send it there, and that's not an option...
rvrosa said:
That's the Chinese Diamond2?
If so I have the same problem with a Chinese phone... There is a part of the screen that's not working fine (like a balloon on the left side of the screen). I have to press really hard and press more to the side than it should be
I've already considered in opening the phone to try to solve the problem.
Does anyone already opened his phone with success? Any pictures available to help the task?
indresh88, sorry to use your topic but I think we both need the same...
Click to expand...
Click to collapse
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
Please explain that better? I only have to stick some scotch tape on the screen and peel it off?? I have a screen protector, so it's better to take it?
Thanks
indresh88 said:
no definately not...it's factory unlocked asian version...also it is t5353 and official stock rom.
by the way how can we differentiate between chinese and factory unlock phone?
have you solve your problem?
Click to expand...
Click to collapse
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved
rvrosa said:
I have the T5388i dual sim.
I'm no expert on those phones, but I think an easy way to know if the phone is HTC or Chinese version is the front camera side (on HTC is on the right and on the replica is on the left)
Other simple way is if it's dual sim than it's not from HTC.
If I'm telling some mistakes please someone correct me.
Concerning the problem... it's not solved
Click to expand...
Click to collapse
Well according to my research...If you have standard htc phone, you have device name t5353,no dual sim,htc written on left side and front camera on right side....
badari said:
Hi, use some standard scotch tape or tesa film. Stick it over the affected area and peel the tape off. This should unstick the digitizer again, it did the job for me quite often...
Cheers
Click to expand...
Click to collapse
it helped me quite good and temporery, but how to fix it permanently...?
replace the touch screen digitizer.
eBay have many of them...
I have replaced my cracked one last month.
Two fixes for the scotch tape issue
1. Always take along some scotch tape or
2. Replace the digitizer. This can be done faily easily, see some other posts.
Cheers
I've looked at ebay for the digitizer and I've found many... the question is if they work on my phone?
I have a DUAL SIM T5388i, can anyone point me the right digitizer?
I've tried the tape but didn't worked I don't know if I'm doing it right because I've noticed no diference.
Help me!
I also have this problem, It just stopped working. I was calling, 10 minutes later when i took my phone and tried to unlock it, it did nothing, when i connect my phone in windows 7 with mobile center, I installed SOTI pocket controller, to check if it was my screen, and it was because via pocketcontroller it worked good, but how do i have to replace the screen thing, and how does it work with the tape,,
Thanks
i also had the same problem. if im not mistaken it might be due to humidity ...
i might be wrong
is there any way to fix this without replacing digitizer.
by the way i have a TD2 t5353 htc original .
Workign Solution Till Now
Hello Friends,
I have TD2 mobile and today I had same issue. I was thinking it was because of the weather or some.
I remember it did happend several time before, but when I restart the device several time it does work. So I was ignoring.... But today it did not work.. looks like going toward end... So I did soft and hard reset without and that did not helped me.
So I switched off the mobile, "heated" the touch screen gently with my hand for 1 min and started the mobile again and it worked for me .
Not sure if this is a solution, but will work.
May be I will contact Service Center here in Hyderbad and see what is wrong here?
Hope this will help you all...
Thanks.
Well, I've solved the problem... changed the digitizer...
rvrosa said:
Well, I've solved the problem... changed the digitizer...
Click to expand...
Click to collapse
How much that costs you?
prabhat said:
How much that costs you?
Click to expand...
Click to collapse
Take a look at solonomi. That's the place I've bought it.
digitizer for t5388i
Hi, I want to buy digitizer for t5388i, but I didn't find it. I searched at solonomi, ebay, alibaba... Have you any ideas where to buy? Digitizer for t5388i is not same with other t5388 models. Here is picture:
imageshack.us/photo/my-images/263/digitizer2.jpg/
(sorry for incomplete link, but I don't have permision to add images or links)
Many thanks.

Help screen replacement problem!!!!

Hi guys, i followed all the indictaions on the official videos but i think i broke something! I had an HTC hd2 with a broken digitilizer but the screen worked fine. I bought a screen+digitilzer combo and replaced it but it didnt work.
The screen does not show anything (black screen) but the backlight of it is on!
I tought maybe was a problem of that lcd so i tested the original screen (that was working) and it does the same.
What could be the problem??
Please i need help
come onn, anyone ?
please guys, anyone ??
Sounds like a defective lcd to me. I'd try an RMA asap on getting another unit before your DOA warranty (if the lcd has one) runs out.
it's not the LCD. I had a working LCD but a defective digitizer, i bought the lcd+digitizer replacement and now both screens do the same , just the backlight is on. And before i change the screens the original lcd was working fine.
Could it be because the LCD is not correctly pasted into the chassis ? i really don't know what could it be the problem. The lcd is correctly connected to the mainboard. What could i broke in the process?
Thanks connexion2005 for the help anyways, is nice to see someone finally answered hehe!
zeba5 said:
it's not the LCD. I had a working LCD but a defective digitizer, i bought the lcd+digitizer replacement and now both screens do the same , just the backlight is on. And before i change the screens the original lcd was working fine.
Could it be because the LCD is not correctly pasted into the chassis ? i really don't know what could it be the problem. The lcd is correctly connected to the mainboard. What could i broke in the process?
Thanks connexion2005 for the help anyways, is nice to see someone finally answered hehe!
Click to expand...
Click to collapse
If you were not really gental with the internal parts of the phone, more presisly the ribbons that connect each part to the main board you could have cause micro cracks in the copper strips of the ribbons. Look at the closely with a magnifying. glass if possible.
today i was able to sync it literally with no idea of what i was touching. I also figured that the digitizer works , i was able it dial some numbers. The phone appears to work.
So, Backlight is on, Touch (digitizer) also works, but not showing anything on the LCD.
Could it be a mainboard problem ?? I'm trying to use logic because i don't know anything about cellphones and how do they work in terms of components.
Could it be the ribbon ? I dont think so, i have two screens and both of them do the same (backlight on but not showing anything).
I'm clueless!
Don`t panic. Calm down, watch a demolution tuturial. You probably miss smt. Good luck
But it could be a ribbon...

[Q] No response from, touch the screen

Hi ,
My Touch HD has problem after i talked in rain. Maybe some rain got inside the phone. The problem is no response when i touch the screen. It can properly boot up and I can see the windows screen. I want to know is it the screen problem or another components damage?
Thanks in advance!!
vxxxxx
vxxxxx said:
Hi ,
My Touch HD has problem after i talked in rain. Maybe some rain got inside the phone. The problem is no response when i touch the screen. It can properly boot up and I can see the windows screen. I want to know is it the screen problem or another components damage?
Thanks in advance!!
vxxxxx
Click to expand...
Click to collapse
Nobody can know if that's the problem, maybe some pic's would help? I'm not a masterpiece in hardware talk, but probably the screen digitizer is broken (since there is no response). If you can switch the digitizer, there's some for 30,00 € in e-bay :/
Oh, did you install a ROM recently? Might be a bad flashed one

i9505 - Screen replaced, touch not correctly registered on part of the screen

Hi guys,
I destroyed screen recently in my i9505 so I needed to order a replacement. I bought a cheaper version of the screen with frame on aliexpress, took out the mainboard with all components from the broken phone, and it works (almost) fine. I have an issue with touch on bottom left of the screen. Touch is not correctly recognized there - when tapping, touches are recognized within 0.5 cm or so. When swiping though the region, instead of registering a continuous line, like on other parts of the screen, it is broken.
I'm suspecting hardware issue, but want to hear some opinions. Do you think flashing custom rom might work? I'm still using the original.
I'm attaching screenshots.
summerian said:
Hi guys,
I'm suspecting hardware issue, but want to hear some opinions. Do you think flashing custom rom might work? I'm still using the original.
Click to expand...
Click to collapse
Is your screen completely destroyed, or has the glass broken only?
"I'm still using the original." - meaning original (stock) ROM?
it's Display problem. Hand over this display under warranty and buy another.

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