There is problem with my Galaxy Note 3.
The Google Play store is not loading the apps and search results.
I'm sure it's not a problem of Internet speed rate.
Please help me.
re: play store issue
amazadfar said:
There is problem with my Galaxy Note 3.
The Google Play store is not loading the apps and search results.
I'm sure it's not a problem of Internet speed rate.
Please help me.
Click to expand...
Click to collapse
Go into settings>application manager and click on the "ALL" tab then
find "Google Play Store" and click on it, then scroll down and click on
"Clear Cache" and "Clear Data".
After doing the above, reboot the phone and the play store should work properly.
Good luck!
Related
Just when you think you have this cursed tablet at least stable, something else happens. So the Google Market app decided to update itself to the Google Play Store. Now it force closes every time it's opened. Anyone getting the same (not getting the same?)? Any solutions? I tried manually side-installing another copy of the Play Store that I found online, but that made no difference.
I was able to fix this. I went into the Application Settings and cleared the data for the Google Play Store app. I then pressed the button to force stop the Google Play Store app, which I think caused the whole launcher to close and restart. After that, opening Google Play Store brought the "update" message and license agreement again without force closes. It's been running okay so far.
I was having the same issue with my store after attempting to rent a movie. Play Store and Play movies would FC every time. The clearing data trick didn't work. I had to to restore with a CWR backup.
try wiping 3 times. I have not had one problem since.
Sent from my Full CM9 on ThinkPad Tablet using Tapatalk
Try out this link:
http://forum.xda-developers.com/showthread.php?t=1548459
Found this on a less traveled site: This did the trick for me.
I had this problem and called Google Support. They were very helpful. What I had done is disabled the Download Manager when trying to get rid of the Facebook download notification. Go into Settings...Appplication manager. ..All...then find and click on Download Manager.
**Note: that if it is disabled it will be at the very bottom of the list of apps. Once you click on Download Manager you can click to enable it again. This worked for my problem at least so I'm posting hoping it may help others.
Recently, I tried to manually install some updates for applications on my Nexus 4 running stock and unrooted Android 4.2.1. As soon as I selected "Update All," Google Play immediately closed. There wasn't a fade-out animation like you would see when hitting the home button; it just closed and the home screen appeareared right away. There wasn't a "Google Play is not responding" dialogue, it just closed and wouldn't work.
From then, I tried opening Google Play again, and the app would launch, but then close right away before I get to see any activities. I cannot open Google Play, and I don't know why. I am running Play Store 3.10.10, which I believe is the latest version. I can successfully open Google Play again going to its App Info, selecting 'Force stop' and then 'Clear data'. After that, I am prompted to accept Google Play's terms and services, as if opening it for the first time. I can then use Google Play normally, but it closes again as soon as I try to install or update an app. What's going on?
Update
I contacted Google directly, and the solution to my problem involved these steps:
1. Clear data/cache for Google Play, Google Services Framework, and Download Manager
2. Restart Phone
I then had another issue displaying installed apps in the Play Store (it appeared blank). To solve that issue, I had to remove my Google account, restart the phone, then re-add my Google account, and it works again!
You can try to install the factory version of Play again by using the .apk in system/app. I don't exactly know which app, but Phonesky.apk has the Google Play logo
Sent from my beloved Nexus 4
Remcotjuuh said:
You can try to install the factory version of Play again by using the .apk in system/app. I don't exactly know which app, but Phonesky.apk has the Google Play logo
Sent from my beloved Nexus 4
Click to expand...
Click to collapse
I tried rolling back to the factory default, but my problem persists. I wonder if it's a connection problem; I am in China by the way. I am using a home wifi network. I haven't been experiencing this problem for as long as I have been here, until yesterday. Perhaps when Play Store launches, it tries to connect to google, and then some sort of in-app command forces it to close because it got scared of something!
Since I have updated to 4.2.2 OTA (all Stock) installing Apps using the Google Play website does not seem to really work.
When I click install on play.google.com nothing happens on the phone until I open the Google Play App. Seems like that the service that used to connect to google play regulary does no longer run?
Anyone else seen this?
Related note ... I did the google framework service thing to get it to show the OTA after installing the update my phone did not show up in play.google.com at all until I have installed a random app using the google play app.
Open Play Store and check your auto update settings. Probably you need to enable it.
The autoupdate setting has nothing to do with it; I'm experiensing the same issue, the download starts, but it takes 1 minutes before it starts, even if I have Google Play opened on my phone
csantiviago said:
Open Play Store and check your auto update settings. Probably you need to enable it.
Click to expand...
Click to collapse
csantiviago said:
Open Play Store and check your auto update settings. Probably you need to enable it.
Click to expand...
Click to collapse
It is enabled but not sure how this is related ... I am talking about install / remove didn't test update yet.
OK I have fixed it.
Did Settings -> Apps -> All and Cleared the Data for Google Play and Google Play Services.
Rebooted the phone. Opened Play Store once and now thinks work like as expected.
dgn4 said:
Since I have updated to 4.2.2 OTA (all Stock) installing Apps using the Google Play website does not seem to really work.
When I click install on play.google.com nothing happens on the phone until I open the Google Play App. Seems like that the service that used to connect to google play regulary does no longer run?
Anyone else seen this?
Related note ... I did the google framework service thing to get it to show the OTA after installing the update my phone did not show up in play.google.com at all until I have installed a random app using the google play app.
Click to expand...
Click to collapse
This is what worked for me:
Go into your device's app manager. Select Google Play app. Click on uninstall updates. This will take it back to the factory setup state. I then had to reboot the device as I initially got a message that Google Play has stopped working when I tried to open the app. After reboot, open Google Play and accept the terms and conditions. This got the install from website issue fixed.
I can't install any thing from paly store
when i click install downloding so slow and no progress
and sorry for my bad english
:angel:
youcef29 said:
I can't install any thing from paly store
when i click install downloding so slow and no progress
and sorry for my bad english
:angel:
Click to expand...
Click to collapse
First of all try to restart phone and then test Google Play.
If this didn't help try switch connection WiFi/Mobile data and then test Google Play.
If this didn't help you could try to go to settings - apps - Google Play - Clear Cache. Then test Google Play.
If all this didn't help and you have a proper data connection you might have to go to settings - apps - Google Play - Clear Data. After doing so you will have to re-establish / re-connect to the same Google Account currently use on your phone!
Mittaa said:
First of all try to restart phone and then test Google Play.
If this didn't help try switch connection WiFi/Mobile data and then test Google Play.
If this didn't help you could try to go to settings - apps - Google Play - Clear Cache. Then test Google Play.
If all this didn't help and you have a proper data connection you might have to go to settings - apps - Google Play - Clear Data. After doing so you will have to re-establish / re-connect to the same Google Account currently use on your phone!
Click to expand...
Click to collapse
still not work i can't update any thing //i did all what u say
thanks bro
youcef29 said:
still not work i can't update any thing //i did all what u say
thanks bro
Click to expand...
Click to collapse
Stock Official Samsung Firmware or are you using a custom firmware?
Hi Everyone,
I just bought a note 3 and i facing one issue
When i open the play store and it mention that no connection, but i already connect to the wifi and i can facebook + Web searching, only can open google play store.
May i know reason why ?
and how to solves it ?
grandcity89 said:
Hi Everyone,
I just bought a note 3 and i facing one issue
When i open the play store and it mention that no connection, but i already connect to the wifi and i can facebook + Web searching, only can open google play store.
May i know reason why ?
and how to solves it ?
Click to expand...
Click to collapse
Happened to me once. Factory reset resolved it
Rosli59564 said:
Happened to me once. Factory reset resolved it
Click to expand...
Click to collapse
Hi
I had try factory reset from the recovery mode...
but still same ... sometime can connect to play store but sometime can't
Anyone help me please...
grandcity89 said:
Hi Everyone,
I just bought a note 3 and i facing one issue
When i open the play store and it mention that no connection, but i already connect to the wifi and i can facebook + Web searching, only can open google play store.
May i know reason why ?
and how to solves it ?
Click to expand...
Click to collapse
hello, by any chance, do you turn on the 'restrict background data' on play store in data management setting? happened to me too if i restrict the data, had to swipe away 'play store' in task manager, then open it back to be able to use it.
among4239bulan said:
hello, by any chance, do you turn on the 'restrict background data' on play store in data management setting? happened to me too if i restrict the data, had to swipe away 'play store' in task manager, then open it back to be able to use it.
Click to expand...
Click to collapse
what do you mean by restrict background data? Where to turn it on ?
i had tried to force close the play store but still can't...
when i use hotspot , it worked...