Database Users

[Q] Google Play Remote install problems

Since I have updated to 4.2.2 OTA (all Stock) installing Apps using the Google Play website does not seem to really work.
When I click install on play.google.com nothing happens on the phone until I open the Google Play App. Seems like that the service that used to connect to google play regulary does no longer run?
Anyone else seen this?
Related note ... I did the google framework service thing to get it to show the OTA after installing the update my phone did not show up in play.google.com at all until I have installed a random app using the google play app.

Open Play Store and check your auto update settings. Probably you need to enable it.

The autoupdate setting has nothing to do with it; I'm experiensing the same issue, the download starts, but it takes 1 minutes before it starts, even if I have Google Play opened on my phone
csantiviago said:
Open Play Store and check your auto update settings. Probably you need to enable it.
Click to expand...
Click to collapse

csantiviago said:
Open Play Store and check your auto update settings. Probably you need to enable it.
Click to expand...
Click to collapse
It is enabled but not sure how this is related ... I am talking about install / remove didn't test update yet.

OK I have fixed it.
Did Settings -> Apps -> All and Cleared the Data for Google Play and Google Play Services.
Rebooted the phone. Opened Play Store once and now thinks work like as expected.

dgn4 said:
Since I have updated to 4.2.2 OTA (all Stock) installing Apps using the Google Play website does not seem to really work.
When I click install on play.google.com nothing happens on the phone until I open the Google Play App. Seems like that the service that used to connect to google play regulary does no longer run?
Anyone else seen this?
Related note ... I did the google framework service thing to get it to show the OTA after installing the update my phone did not show up in play.google.com at all until I have installed a random app using the google play app.
Click to expand...
Click to collapse
This is what worked for me:
Go into your device's app manager. Select Google Play app. Click on uninstall updates. This will take it back to the factory setup state. I then had to reboot the device as I initially got a message that Google Play has stopped working when I tried to open the app. After reboot, open Google Play and accept the terms and conditions. This got the install from website issue fixed.

Nexus 4 - You don't have any devices - Google Play website

Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!

same issue with Galaxy Note II
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
chrisgtl said:
Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!
Click to expand...
Click to collapse

joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.

Titanium Backup "market doctor"
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
admiralspeedy said:
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.
Click to expand...
Click to collapse

joni1101 said:
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
Click to expand...
Click to collapse
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.

spoke to google
I spoke to google for a long while: while I was not able to to see my phone listed under "my devices" they were able to see it on their end. All I could see was 4 devices that I have long ago stopped using.
They speculate that it could be an error with a recent update to the Play.google.com site....
here is what they recommend:
Uninstall updates to
GOOGLE PLAY SERVICES
GOOGLE SERVICES FRAMEWORK
GOOGLE PLAY STORE
They also asked me to wipe data.
They asked me to reboot - and - now I'm still waiting for the auto play-store update. Currently does not seem to have solved the problem.
Anyone else having these issues?
<<hangouts will require the updated play-store in order to work>>
admiralspeedy said:
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.
Click to expand...
Click to collapse

Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update

nzkiwiman said:
Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update
Click to expand...
Click to collapse
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.

yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
trying this now.....

try changing your google account password or just delete the account and relogin, yes its safe.
also try deleting data and cache for play store , play service and google service framework. and reboot
it shud work after a few minutes

I have the same problem and nothing above worked. Btw I'm all stock and this happened after 4.3 update. Any news on this?

Same problem
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well

badhri said:
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well
Click to expand...
Click to collapse
PERFECT!
working now!!!

Very useful tip. Thanks a lot.
yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
Thanks a million. This worked on my device. Samsung S3 4G i9305

aleksandar0475 said:
Thanks a million. This worked on my device. Samsung S3 4G i9305
Click to expand...
Click to collapse
Thanks! This worked for me :highfive:

joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
Yes, that's happen after i flashed DN3.
Any one can help?

[Q][i9500] Google play - no result

Hello my friend
I have problem with google play when I try to search I got no result
but when I use vpn service and search I get the result
why is that ? Not my my friend's here where I live too have same problem with google play , so any suggestions to fix this
Screen shots in attachment
and thanks for all

d34dlym4n said:
Hello my friend
I have problem with google play when I try to search I got no result
but when I use vpn service and search I get the result
why is that ? Not my my friend's here where I live too have same problem with google play , so any suggestions to fix this
Screen shots in attachment
and thanks for all
Click to expand...
Click to collapse
http://www.androidpolice.com/2013/08/13/download-latest-google-play-store-4-3-11-teardown/ install this might help

jaythenut said:
http://www.androidpolice.com/2013/08/13/download-latest-google-play-store-4-3-11-teardown/ install this might help
Click to expand...
Click to collapse
Thanks but my google store is updated to 4.3.11
ans still I cleared cache and data and same thing

d34dlym4n said:
Hello my friend
I have problem with google play when I try to search I got no result
but when I use vpn service and search I get the result
why is that ? Not my my friend's here where I live too have same problem with google play , so any suggestions to fix this
Screen shots in attachment
and thanks for all
Click to expand...
Click to collapse
it is related to some area restriction by google play store, dont know why.
i faced same issue last week, clear data, flash stock, delete then add account, change account = not fixed
then after a couple of days it worked by its own

samersh72 said:
it is related to some area restriction by google play store, dont know why.
i faced same issue last week, clear data, flash stock, delete then add account, change account = not fixed
then after a couple of days it worked by its own
Click to expand...
Click to collapse
Yap I did that and it's not working what I say I'll wait

Play store apps reamain on 100% downloaded but don't install

I have a problem with play store: if i download an app from it, it remains stuck at 100% downloaded but it doesn't install... it needs sometimes even 3 or 4 minutes to start installation. Same thing for uninstall... I have just tried to clear play store memory (cache + memory) and play services memory but it doesn't help...

Seems i have found the problem... i have uninstalled and re installed nova launcher and now it seems to work perfectly... i think that's something related to "add shortcuts in home pages" in play store settings...

It already happened to me on my former phone. But I solved the problem by rebooting the phone

Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...

Same problems here. Noticed the same when requesting system update for the gear s3 from the phone. Also happening on my tab s3...
Enviado desde mi SM-G950F mediante Tapatalk

renton82 said:
Problems persist... i've done a factory reset but nothing: sometimes it's impossible to install/uninstall applications from Play Store, the progress bar of download stuck at 100% but the app won't install... sometimes it needs some minutes, sometimes it's just instantly... it's something play store server related? If i try to uninstall app from touchwiz it's simply instantly even if however, if go to app list in play store, the app i've just uninstalled is still present in the apps list... .
I noticed that sometimes even the manual update of phone firmware doesn't work and the "checking update page" appears sometimes instantly ans sometimes after some minutes...
Click to expand...
Click to collapse
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.

callumbr1 said:
Have you tried to update Google play services? And play store to the latest version. Do both of these then boot to recovery and wipe cache and reboot.
Click to expand...
Click to collapse
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:

renton82 said:
I've just done another factory reset from recovery menu and now seems to works well, i don't know what triggers this thing... it's a little bit annoying... :crying:
Click to expand...
Click to collapse
Hmmm strange? See how it goes from now...

callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
Fingers crossed

Some apps have permissions to draw over screen and we need to disable this permission for apps to install correctly. I had a similar issue on my previous phone where the apps were stuck at 99% installation and then just dropped off. I had to literally disable 'Screen overlay' for almost each app for play store to install correctly.
Also, If you are able to sideload apks without any issues then it may be a play store related issue.

Hiya.
I have the same issue, and have for around 1 week now. Only with PlayStore, sideloading works fine

Has someone found a solution for this? I have noticed that sometimes it installs apps without any problems and sometimes remains stuck also for minutes! I can't realize what causes these slow down... maybe is something related to play store servers?

I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.

Blonti said:
I have the same problem with 100% download and no install afterwards.
But at the same time I noticed two other problems:
- Badge Notification is not working - I don't see the "badge" on app's icon, when I receive messages.
- boon payment app is not working; when I touch screen to activate payment process (NFC chip), it supposed to countdown 60 s, but nothing happens.
I don't know if this is part of same problem. However I've tried - without success:
- reboot phone
- clear data/cache Google Play Store
- clear data/cache Google Play Services
- clear data Badge Provider
- clear data/cache TouchWiz
- reboot to recovery and clear cache
I think there is some process that should be reset (clear)... Any other suggestions? I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
Has anybody tried to update play store and google play services?

callumbr1 said:
Has anybody tried to update play store and google play services?
Click to expand...
Click to collapse
Yes, but doesn't work...

renton82 said:
Yes, but doesn't work...
Click to expand...
Click to collapse
What version of play services do you have?

callumbr1 said:
Hmmm strange? See how it goes from now...
Click to expand...
Click to collapse
callumbr1 said:
What version of play services do you have?
Click to expand...
Click to collapse
11.0.56
7.8.36 (but i have tried yesterday 7.9.52 without any benefit)

Same issue going on with my T-Mobile S8+.

Blonti said:
I'd try factory restore as very, very, very last option.
Click to expand...
Click to collapse
I've tried factory reset (2 times), but didn't help...

Having same issue with S8 and Tab S3. Also notifications are delayed for random amount of time. Some lag and connection timeouts with different applications, not all though.
Tried factory reset couple times, it fixed the problems for a while but after 1-2 hours they came back. Checked with safe mode if some 3rd party app is causing this. Issues remained in safe mode too.
Got it to work for now by clearing cache and data from Google Framework Services and Google Play Store. Lastly removed and re-added my Google account, rebooted device and wiped cache partition.
Notifications are now on time, Play store starts install instantly.
Still afraid that this is only a temporary fix, waiting to see if these problems arise again after few hours of usage.
Seems there is an issue with Google services on some Samsung devices, mainly running Nougat 7.0

Google play store -Checking for updates

Had this problem before. When going to my apps and games, instead of showing them it just shows Checking for updates.
Had this problem before but cant get it works now.
Tried enabling disable before and after reboot, try to delete data both in this and in services, doesnt work. Tried download new versions.

saar17 said:
Had this problem before. When going to my apps and games, instead of showing them it just shows Checking for updates.
Had this problem before but cant get it works now.
Tried enabling disable before and after reboot, try to delete data both in this and in services, doesnt work. Tried download new versions.
Click to expand...
Click to collapse
Did you tried to reconnect your Google account?

Ive removed it turn off and on the device and logged in again

Similar thing happened to me today. I uninstalled Google Play Store updates in the app manager to get my list of installed apps to show again. Then I had to reboot my phone once to keep any detached apps from accidentally updating in the Play Store (YouTube). After finally updating Play Store, I haven't had any issues so far.

Revenant Ghost said:
Similar thing happened to me today. I uninstalled Google Play Store updates in the app manager to get my list of installed apps to show again. Then I had to reboot my phone once to keep any detached apps from accidentally updating in the Play Store (YouTube). After finally updating Play Store, I haven't had any issues so far.
Click to expand...
Click to collapse
Thanks a lot man it fixed the problem

saar17 said:
Thanks a lot man it fixed the problem
Click to expand...
Click to collapse
No problem.