Database Users

Google Play does not show all installed apps

When selecting My Apps on Google Play web site I can only see half of my apps.
I have about 250 apps installed from Google.

You able to fix market links using Titanium backup?
Sent from my GT-N7000 using Xparent ICS Tapatalk 2

i encountered this problem once...
i forgot how i fixed it, probably by rebooting or logging in different google account...

Try to delete data of Google play in setting - application
then restart phone

This is on the Google Play web site, not on the phone.
I just noticed this problem too.

If you install apps via apk (eg. applications you got on xda) that Google has no record of on the play store, they won't show up.

Hey guys,
I'm having the same issues with my stock Galaxy S III. A couple of hours ago, I became 4 fresh devices directly from the Authorized dealer here where I live. I wanted to update them and set them up properly for my co-workers. I've installed 4.1.1 on all 4, with kernel 3.0.31-256827. Everything went smooth on all devices and I was really fascinating what a wonderful device that is. Afterwards I've created 4 Gmail accounts for all of them (from the same IP address) to install the needed apps from GooglePlay. But one, somehow, someway didn't show any pre-installed apps in GooglePlay, such as GoogleMaps, Gmail, Google+, which should appear, because they're installed same procedure in each case (every device has got the same versione, same firmware,..).
..to focusing back on little-vince's post;
I hope that's not true.
I don't know the way these apps were installed or cooked into, but 3 of 4 phones went smoothly in my case.
All 4 were before the update on the same version, which I did not wrote down. The problem also is, that on another device I had the problem to update the apps via GooglePlay which were shown. There basically was an *update* sign, but when I clicked it there was the text that it's not available in my area.
I somehow think, that the problem is somewhere in the language/locales.
I've switched between the default language on the phone, rebooted it, and somehow I made it work on the second device to run updates,
but on the first device, not even a single installed app shows up, which is funny :silly:
I've also tried to clear cache, wipe everything, factory reset etc.., but it didn't worked out.
If you find a solution, I'd be glad to know.

Sir, you stated Galaxy S III, you do know this is the GNote >>Galaxy Note GT-N7000. Unless you are ref to the GNote 7000.
But I glad you used the Search button to bring this thread up...from June - Sept.

I had this problem once and it was because I changed the screen resolution (lcd density). Google play understands this modification as a "not compatible device", so some apps doesnt´t show at "My apps".
Before that I tried a lot of solutions, like cleaning the google play cache, etc., but nothing worked.

bigjoe2675 said:
Sir, you stated Galaxy S III, you do know this is the GNote >>Galaxy Note GT-N7000. Unless you are ref to the GNote 7000.
But I glad you used the Search button to bring this thread up...from June - Sept.
Click to expand...
Click to collapse
I know that, I'm sorry. I just wasn't able to find more proper topic on the web

Third party app installation are not displayed there.
Sent from my GT-N7000 using xda app-developers app

[Q] Blank Play Store

Hi all, First of all I have CM10.1 20130210 on my phone. (Had 20130208 when I noticed the problem, But I dont think thats the cause)
I normally check for CM updates & Play Store every night. Yesterday I wanted to check the Play Store but when I opened it it took me straight to the Categories page (It normally takes me to some "General Featured" page).
When I go into any of the categories it takes me to more categories into that one (Games>Racing/Action/Puzzle/etc) it didnt do that before.
After I go into one of those its just a grey screen, The store is blank.
I tried going into My Apps & Its blank. If I go into the All tab though they all show, Clicking on one of those apps does take me to its page & If I try to download a previously uninstalled app it does download and work properly.
Something very weird: The same thing happens in the Webstore, No app shows when going into Editor's Choice & When manually going into the categories its just blank. Going into app pages via my own apps do work.
Ive tried clearing the data of the Play Store (Settings>Apps>All>Google Play Store>Clear Data)
Ive tried reflashing my phone (Thats why I went from 20130208 to 20130210)
Ive tried Force Stopping, Clearing data & Rebooting
Ive tried unsyncing & Resyncing my Google Account
Ive tried uninstalling & Reinstalling Gapps (goo.im/gapps)
Any ideas on how I can fix this? I ran out of ideas myself...

Some screens of what happens, the one with the categories is what the store opens to, the other one is what happens if i go anywhere else.
Ive been trying to fix this all day & Most things Ive found seem to be fixed by wiping the cache or returning the DPI to its default state.
Thing is, I already tried option 1 & I never changed the DPI on my phone. (I dont even know how to do it)

Just tried changing the DPI & Nothing...
I installed Best Apps Market on my phone (Had to google it & Make it directly lead me to the Play Store page coz the Play Store doesnt work)
Basically you can browse apps through there & When you want to dowmload it takes you to the Play Store (Native app) page.
It did work & Display apps properly but they all said that they werent available in my country. I tried a VPN on my PC & Bam, Play Store works.
That seems to be the problem, Somehow my country got messed up but I cant seem to change it. I did manage to change it on Google Account>Settings>Email Edit>Country but that did nothing. Any help?

Did you get any help on this? did you resolve this problem ? i have the save the same problem. did the same things you did, but no solution
LiNcKz said:
Just tried changing the DPI & Nothing...
I installed Best Apps Market on my phone (Had to google it & Make it directly lead me to the Play Store page coz the Play Store doesnt work)
Basically you can browse apps through there & When you want to dowmload it takes you to the Play Store (Native app) page.
It did work & Display apps properly but they all said that they werent available in my country. I tried a VPN on my PC & Bam, Play Store works.
That seems to be the problem, Somehow my country got messed up but I cant seem to change it. I did manage to change it on Google Account>Settings>Email Edit>Country but that did nothing. Any help?
Click to expand...
Click to collapse

Nope, But I am 100% sure that it has to do with country settings.
I tried 1 last thing today: Completely wiping EVERYTHING off my phone & Reinstalling everything. Nothing.
I also noticed a few "Market Unlocker/Enabler stopped working!" threads these past 3 days, So basically Google did something.
I contacted support & This is an email I got yesterday:
Thanks for this valuable information. We really appreciate it, and it's because of people like you that we can improve the Google Play experience for all users.
We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know.
I really appreciate you taking the time to let us know about the details of your specific case; each time we hear more details, it helps us make a better solution. I hope that despite this, you will keep using the Google Play Store app and keep sending us valuable feedback when things don’t go as expected.
I’ll be sure to update you as soon as I have more information about this issue, but in the meantime, feel free to contact me if you have any other questions. I’ll be in touch!
Click to expand...
Click to collapse
So yeah, Nothing you or I can do about it.
What Imma do next is install a 3rd party app market that doesnt use the Play Store at all (Anybody got any recommendations?)

I have the same issue, when i first start play store it opens categories and then blank page...
the only way i can download apps from play store is from my pc.
I tried all of the above "tips" but got no solution.

kasske said:
I have the same issue, when i first start play store it opens categories and then blank page...
the only way i can download apps from play store is from my pc.
I tried all of the above "tips" but got no solution.
Click to expand...
Click to collapse
Uhmm, That seems more like a phone related problem than anything else. You sure you tried all the things possible? (Even completely reinstalling everything?)

LiNcKz said:
Uhmm, That seems more like a phone related problem than anything else. You sure you tried all the things possible? (Even completely reinstalling everything?)
Click to expand...
Click to collapse
Yes i did. Installed a new custom rom too, "Alliance Jelly Bean ROM" latest version but the same issue happens...

LiNcKz said:
Nope, But I am 100% sure that it has to do with country settings.
I tried 1 last thing today: Completely wiping EVERYTHING off my phone & Reinstalling everything. Nothing.
I also noticed a few "Market Unlocker/Enabler stopped working!" threads these past 3 days, So basically Google did something.
I contacted support & This is an email I got yesterday:
So yeah, Nothing you or I can do about it.
What Imma do next is install a 3rd party app market that doesnt use the Play Store at all (Anybody got any recommendations?)
Click to expand...
Click to collapse
On which Email id you contacted Google ??

"Unfortunately Google Search Has Stopped"

Hello,
I just received my new GS4 last night. Google Now crashes repeatedly. It will run OK if I don't add a sports team or a stock ticker but once I "customize" it, it will crash every time I start it.
The error message is "Unfortunately, Google Search Has Stopped".
I have cleared data and then I go through the opt-in process. It will run fine but as mentioned as soon as I change a setting, it will crash and then crash every time after that.
It's Google Search 2.4.10. I can't update it via the Play Store since it's a built-in app. Software version is L720VPUAMDC.
Any help would be appreciated.
Thanks,
Erick

ErickE said:
Hello,
I just received my new GS4 last night. Google Now crashes repeatedly. It will run OK if I don't add a sports team or a stock ticker but once I "customize" it, it will crash every time I start it.
The error message is "Unfortunately, Google Search Has Stopped".
I have cleared data and then I go through the opt-in process. It will run fine but as mentioned as soon as I change a setting, it will crash and then crash every time after that.
It's Google Search 2.4.10. I can't update it via the Play Store since it's a built-in app. Software version is L720VPUAMDC.
Any help would be appreciated.
Thanks,
Erick
Click to expand...
Click to collapse
Google search is updated via the Google Play store. That's where I always get the notification to update. Sometimes it is a manual update. Check there for an update. Google Play > Menu Button > My Apps > See if it has an update available.

Vanakatherock said:
Google search is updated via the Google Play store. That's where I always get the notification to update. Sometimes it is a manual update. Check there for an update. Google Play > Menu Button > My Apps > See if it has an update available.
Click to expand...
Click to collapse
Thanks for the suggestion. I had checked that option and there was nothing. I checked the version number there 2.4.10 and that appears to be the most current build.
I just wiped my phone this morning (factory reset from recovery) and signed in. I did nothing else, didn't install any apps, nothing. Went to Google Now, added a sports team and the app crashed as I backed out of the screens. If I press the google button (to the left of the search bar) on the home screen, it hangs. Sometimes it comes up for a sec and then disappears but most of the time I get the "Unfortunately, Google Search has stopped".
This is really odd. I would be very surprised if I am the only user having this issue

ErickE said:
Thanks for the suggestion. I had checked that option and there was nothing. I checked the version number there 2.4.10 and that appears to be the most current build.
I just wiped my phone this morning (factory reset from recovery) and signed in. I did nothing else, didn't install any apps, nothing. Went to Google Now, added a sports team and the app crashed as I backed out of the screens. If I press the google button (to the left of the search bar) on the home screen, it hangs. Sometimes it comes up for a sec and then disappears but most of the time I get the "Unfortunately, Google Search has stopped".
This is really odd. I would be very surprised if I am the only user having this issue
Click to expand...
Click to collapse
Although my sports teams setup in Google Now carried over from my GS3, I decided to try adding another team. I was successful in adding one and backing out of the app without it crashing. I also hit the google button and still didn't have an issue. Not sure what's going on with yours, unfortunately. I'm running 100% stock MDC Android that came on the phone out of the box one week ago.

ErickE said:
Hello,
I just received my new GS4 last night. Google Now crashes repeatedly. It will run OK if I don't add a sports team or a stock ticker but once I "customize" it, it will crash every time I start it.
The error message is "Unfortunately, Google Search Has Stopped".
I have cleared data and then I go through the opt-in process. It will run fine but as mentioned as soon as I change a setting, it will crash and then crash every time after that.
It's Google Search 2.4.10. I can't update it via the Play Store since it's a built-in app. Software version is L720VPUAMDC.
Any help would be appreciated.
Thanks,
Erick
Click to expand...
Click to collapse
I have not tried this but I have read of others apparently solving this issue but uninstalling Google Search using Titanium Backup (requires root) then re-installing via Google Play.

Marty said:
I have not tried this but I have read of others apparently solving this issue but uninstalling Google Search using Titanium Backup (requires root) then re-installing via Google Play.
Click to expand...
Click to collapse
Thanks. I saw that too. My only concern was if I should just bring it into the Sprint store first for them to have a look at it. I was worried that if I went the root route to correct it (and I do intend to root anyways), if that didn't correct the problem, then I would need to bring it into the store for them to look at.
Will the restore OS/Wipe Disk option (from stock recovery) bring it back to 100% "original" in case I needed to take it in?
Thanks for the reply. I may just go that route

Unfortunately, Google search has stopped... followup
Did you go with the Titanium backup route an deleted the Google Search app (actually, as I understand it, from the actual ROM... not only as a regular installed app) and re-installed from the Play Store? if so, what are the results?
Both my N4 and my N7 started showing "Unfortunately, Google search has stopped" messages after I edited one sports card in Google Now. Since its happening in both devices it is clearly either an app related issue, a Google related issue or something in between but, definitely NOT a hardware issue...
Your comments are welcome, thanks in advance.
ErickE said:
Thanks. I saw that too. My only concern was if I should just bring it into the Sprint store first for them to have a look at it. I was worried that if I went the root route to correct it (and I do intend to root anyways), if that didn't correct the problem, then I would need to bring it into the store for them to look at.
Will the restore OS/Wipe Disk option (from stock recovery) bring it back to 100% "original" in case I needed to take it in?
Thanks for the reply. I may just go that route
Click to expand...
Click to collapse

piensa said:
Did you go with the Titanium backup route an deleted the Google Search app (actually, as I understand it, from the actual ROM... not only as a regular installed app) and re-installed from the Play Store? if so, what are the results?
Both my N4 and my N7 started showing "Unfortunately, Google search has stopped" messages after I edited one sports card in Google Now. Since its happening in both devices it is clearly either an app related issue, a Google related issue or something in between but, definitely NOT a hardware issue...
Your comments are welcome, thanks in advance.
Click to expand...
Click to collapse
I tested with a friend who got the GS4 last week from Sprint also. I walked him through all of the steps and his search application did not hang at all after adding a sports team or stock ticker. He was on firmware version MDL.
I took it to the Sprint store (even though I bought it from Costco) and they agreed 100% that something was wrong with it. They didn't want to work on it since I just got it from Costco. They said to just take it back since it's so new.
This morning, I received the MDL update. I applied it but unfortunately, it didn't fix the problem
I called Wireless Advocates this morning (the company that sells for Costco) and they suggested that I go back to the store to return it (even though their instructions that arrived with the phone specifically says Do Not Return To Costco In Case Of A Problem.
So, I'm kind of at a loss. If I root it and try to Titanium to delete it, I'm worried that I will lose any recourse with Costco. Once it's rooted, I am out on my own. I am thinking that I will try and return it tonight and if I am unsuccessful, then I will root it and delete the app.

Well, to be honest with you... as annoying and pissing it is to have the "Unfortunately Google Search Has Stopped" problem and Google Now not working properly on its last update, the problem seems not to be as bad to return your shiny new phone to Costco or where you bought it.
This is actually a software problem that Google should be fixing very soon and releasing an update to do so. Bear in mind, also that this very week Google I/O conference will take place in San Francisco and most probably they will release a new Android version 4.3 or 5.... which should include most probably a fix to this.
In the meantime, go to your Play Store, search fo "Google Search" and un-install all upgrade to this app, also disable auto-updates for this app and that should work. I have done it and it is OK (not the latest Google Now..but it works, at least doesn't crash).
During the lifetime of your phone you will encounter bugs in software, as long as they are repaired quickly and there are not impeding the usage of the phone and its critical functions, those are not reasons to return it. My 2 cents.
Good luck.
ErickE said:
I tested with a friend who got the GS4 last week from Sprint also. I walked him through all of the steps and his search application did not hang at all after adding a sports team or stock ticker. He was on firmware version MDL.
I took it to the Sprint store (even though I bought it from Costco) and they agreed 100% that something was wrong with it. They didn't want to work on it since I just got it from Costco. They said to just take it back since it's so new.
This morning, I received the MDL update. I applied it but unfortunately, it didn't fix the problem
I called Wireless Advocates this morning (the company that sells for Costco) and they suggested that I go back to the store to return it (even though their instructions that arrived with the phone specifically says Do Not Return To Costco In Case Of A Problem.
So, I'm kind of at a loss. If I root it and try to Titanium to delete it, I'm worried that I will lose any recourse with Costco. Once it's rooted, I am out on my own. I am thinking that I will try and return it tonight and if I am unsuccessful, then I will root it and delete the app.
Click to expand...
Click to collapse

piensa said:
Well, to be honest with you... as annoying and pissing it is to have the "Unfortunately Google Search Has Stopped" problem and Google Now not working properly on its last update, the problem seems not to be as bad to return your shiny new phone to Costco or where you bought it.
This is actually a software problem that Google should be fixing very soon and releasing an update to do so. Bear in mind, also that this very week Google I/O conference will take place in San Francisco and most probably they will release a new Android version 4.3 or 5.... which should include most probably a fix to this.
In the meantime, go to your Play Store, search fo "Google Search" and un-install all upgrade to this app, also disable auto-updates for this app and that should work. I have done it and it is OK (not the latest Google Now..but it works, at least doesn't crash).
During the lifetime of your phone you will encounter bugs in software, as long as they are repaired quickly and there are not impeding the usage of the phone and its critical functions, those are not reasons to return it. My 2 cents.
Good luck.
Click to expand...
Click to collapse
Thanks Piensa. I appreciate your detailed response.
I am right there with you. I can deal with it as long as I know that it's a software issue and not a hardware issue. The more and more I have been reading (and your reply also) indicates that it is a software issue. The weird part is why my friend's Sprint GS4 doesn't have this problem and the Sprint Store also said that it was a definite bug. That's the part I don't get. Why does his Google Search work and mine is crashing?
Good point about Google I/O (excited to see what they announce this week) and maybe an update will be released. Unfortunately, the version of Google Now included with the GS4 is the very latest (ver 2.4.10.626027) and I am unable to back out any updates (thanks for the suggestion).
I guess I will ride it out this week and see what comes out of Google I/O.
Question. Do you know if I root the phone without installing a custom recovery, can I back it out simply by factory resetting the phone and will Costco/Sprint know that it was rooted at one point?
Thanks again for your help.

Thanks for your comment.
Well, we are all here to help each other...that's the beauty of the Internet !
It seems to my that because of your phone's use pattern the bug got hit and appeared... your friend may not be enjoying his phone as you are...so, no bugs have appeared. Or, he may not have the latest version of Google Search (so he is using an outdated phone!
Pretty much the same happened to me... since few days ago, my Google Now worked perfectly, actually I had no sports card...suddenly, I wanted to check what the heck people was watching on public TV (a sports event) in a restaurant I went to...so I asked Google Now to search..and it came with the names of the playing teams...and decided to add them as my favorite sports in the sports card....everything went down from there when I tried deleting those "favorite teams" from the sports card...everything Google Now started crashing.....
On the other hand, my wife's smartphone, another Android, still works flawlessly... no crashing of G-Now, no weird messages...and she has the exact same Android version as I do.... so, well, we both got lucky finding that SOFTWARE bug.... let us hope that Google will fix it very soon. There are MANY people experiencing this annoyance so, I am confident Google will not let it pass too long...(I understand they may be a little busy with their 2013 I/O event...so, I can wait a few days....).
Again, just downgrade to a previous version of Google Search, by deleting the upgrades of it in the Play Store and don't let it self upgrade Google Searh, for now... if you do that, you will be fine.
ErickE said:
Thanks Piensa. I appreciate your detailed response.
I am right there with you. I can deal with it as long as I know that it's a software issue and not a hardware issue. The more and more I have been reading (and your reply also) indicates that it is a software issue. The weird part is why my friend's Sprint GS4 doesn't have this problem and the Sprint Store also said that it was a definite bug. That's the part I don't get. Why does his Google Search work and mine is crashing?
Good point about Google I/O (excited to see what they announce this week) and maybe an update will be released. Unfortunately, the version of Google Now included with the GS4 is the very latest (ver 2.4.10.626027) and I am unable to back out any updates (thanks for the suggestion).
I guess I will ride it out this week and see what comes out of Google I/O.
Question. Do you know if I root the phone without installing a custom recovery, can I back it out simply by factory resetting the phone and will Costco/Sprint know that it was rooted at one point?
Thanks again for your help.
Click to expand...
Click to collapse

piensa said:
Again, just downgrade to a previous version of Google Search, by deleting the upgrades of it in the Play Store and don't let it self upgrade Google Searh, for now... if you do that, you will be fine.
Click to expand...
Click to collapse
I can't back out any updates as there have been none to Google Search. The GS4 ships with the most current. The only option for Google Search in the Play Store is "open".
I can uninstall updates to Gmail, etc but not Google Search (see attached pic).
Thanks for your assistance.

"Unfortunately Google Search Has Stopped
Woow. you are correct.
The version of Google Search that your GS4 came with, from factory, is in fact the latest one. My Nexus 4 came with a previous version installed thus I was able to do the downgrade.
So, if you are not rooted, and/or do not want to mess with your firmware, seems you have to wait for Google to fix this issue. Sorry to learn that friend.
Lets hope it gets fixed very soon.
"
ErickE said:
I can't back out any updates as there have been none to Google Search. The GS4 ships with the most current. The only option for Google Search in the Play Store is "open".
I can uninstall updates to Gmail, etc but not Google Search (see attached pic).
Thanks for your assistance.
Click to expand...
Click to collapse

piensa said:
So, if you are not rooted, and/or do not want to mess with your firmware, seems you have to wait for Google to fix this issue. Sorry to learn that friend.
Click to expand...
Click to collapse
Yup. I'm trying to decide what to do now. I went to Costco tonight to look into swapping it out for a new one and they don't carry Sprint products in store. So I would either need to work with Wireless Advocates to ship it back and pay $600 for an advance replacement or just wait it out, hoping that the phone itself is fine and wait for Google to correct it.
If I was still on MDC, I would have used motochopper to root it, uninstall Google Search and then test re-installing it to see if it corrects it. But the MDL upgrade today killed that option.
I think I will wait a couple days, see what comes out of I/O as well as the root exploits for MDL and make a decision. It just sucks because I don't want to spend time customizing the phone to my liking in case I swap it out or wipe it, etc.
Again, many thanks for your help.

This is a know issue http://www.androidpolice.com/2013/0...e-now-currently-causes-it-to-crash-endlessly/
Sent from my SPH-L720

GiantJay said:
This is a know issue http://www.androidpolice.com/2013/0...e-now-currently-causes-it-to-crash-endlessly/
Click to expand...
Click to collapse
Thank you GiantJay. I have been pulling my hair out over this issue since I just got my new phone last week. Piensa helped a lot with it and now this confirms that it's not limited to my phone only.
Thank you for the link.

Here's another http://m.techcrunch.com/2013/05/12/...and-add-or-remove-teams-from-the-sports-card/
Sent from my SPH-L720

GiantJay said:
Here's another http://m.techcrunch.com/2013/05/12/...and-add-or-remove-teams-from-the-sports-card/
Click to expand...
Click to collapse
Thanks. I wish that information like this was more readily available. I have been wiping my phone, making trips to Costco, Sprint, etc and still haven't customized my phone because of this. I thought that my phone was defective but had I seen this, I wouldn't have worried about it and just waited it out.
Thanks.

And it's fixed! (at least it is on my phone).
Google released an update to Google Search today and I can add/remove sports teams and stock tickers w/o a problem!
Many thanks again to the contributors to this thread.

piensa said:
Did you go with the Titanium backup route an deleted the Google Search app (actually, as I understand it, from the actual ROM... not only as a regular installed app) and re-installed from the Play Store? if so, what are the results?
Both my N4 and my N7 started showing "Unfortunately, Google search has stopped" messages after I edited one sports card in Google Now. Since its happening in both devices it is clearly either an app related issue, a Google related issue or something in between but, definitely NOT a hardware issue...
Your comments are welcome, thanks in advance.
Click to expand...
Click to collapse
It worked for me! Thanks!! (GS4 - Hyperdrive v10.1)

[Solution]Android 4.3 update for everybody[Simple]

Everybody waiting for the update on their Nexus device, heres a simple solution that works.
1) Goto settings and remove your google account from the accounts tab.
2) Goto Apps and force stop and clear data for Google Framework Services
3) Go check for update and Voila
4) Add your google account back.
Done :victory:
P.S - This might also work for future OTA updates so remember the idea

Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?

kalda01 said:
Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?
Click to expand...
Click to collapse
You can find it in all apps, and btw seriously, you can't find an app??

tesztelem said:
You can find it in all apps, and btw seriously, you can't find an app??
Click to expand...
Click to collapse
Where was it stated that I can't find an app? did you read my question before quoting it ?

Didn't do a thing
Sent from my Nexus 7 using xda app-developers app

kalda01 said:
Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?
Click to expand...
Click to collapse
I dunno concerninh 4.3 update but I did this 2 times to get the OTA previously on 4.11 and 4.12 update and it just works....

Just tried this and it didn't work

Trick worked for me, cleared data twice before i got the update.
Some people might be having more luck than others, just keep trying.
Im on nexus7 3G btw.

It doesn't work for everyone. I tried it about a dozen times to no avail on both my N7 and my N4. Then the next day both auto updated.
Sent from my Nexus 7 using Tapatalk 4 Beta

jazzyjames said:
Just tried this and it didn't work
Click to expand...
Click to collapse
Try and try and try until it works. (You may have to do this 20 times but it will work eventually)

Does updating like this kill what apps i have? I have like... 400 plus. I'd hate to have to reinstall.

Worked without removing google account, only clearing data for framework app.
I got bored of waiting, and I found necessary files to root, so I gave it a little push. Downloading OTA update as I type this.
Thanks

kalda01 said:
Any risk in clearing data for "Google Framework Services" on my Nexus 7 running stock 4.2.2 ?
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Click to collapse
After just clearing the Google services framework on my stock Nexus 7 it was no longer listed in my Google Play store devices. Subsequently, when I installed new apps on the Nexus 7 they still show up in my 'My Apps' list on Google Play, but the Nexus 7 device did not show so I could not push apps to my tablet using Google Play Store from a browser. Also since the device was no longer listed I could no longer determine, from a browser, if apps were compatible with the Nexus 7. I read elsewhere that the "device" comes back after a few days; I tried a few things to help it along (click on acct name etc....) but after a few days it was still not back. I had installed quite a few apps directly from the Play Store app on the N7 since doing this "data clearing" but it was still missing from my list of devices on Google Play website.
UPDATE: apologies to the OP; I had quickly read his post and skipped over his first step of removing Google account. Following the OP instructions in this thread I got the update right away....AND my N7 "device" is now shown in the Play Store again (thank you). By previously just doing the force stop and clearing data in Google Services Framework, as suggested in many other forums, it seemingly removed my N7 device from the Play Store without getting me the update .

My N7 is listed in the Play store devices same as before.

davion100 said:
Try and try and try until it works. (You may have to do this 20 times but it will work eventually)
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Exactly. Sometimes it works on 1st try, sometimes you have to do it like 30 times...

N4 missing from My Devices since OTA 4.3

I updated to OTA 4.3 a couple of days ago, having cleared Google Services Framework to trigger it. (N4 is totally stock BTW)
Seemingly this has the side effect of flushing the N4 from the My Devices list at Google play https://play.google.com/settings?hl=en
After the update I had to Remove my Google Acc from the N4 and log back into it again to get the play store functioning again. Over twenty four hours later and still no sign of my N4 back in My Devices though.
Q. Will my N4 eventually return to the My Devices list spontaneously, or is there something else I must do, to have this happen?

Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...

Broooooook said:
Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...
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Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.

logger said:
Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.
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I have the same problem,after I cleared Google Services Framework,both my nexus 7 and nexus 4 disappeard from the "My Devices" list at Google play,but after logging back,only my nexus 7 returned to the "My Devices" list at Google play.I tried to install apps in my nexus 4,but still no sign of my nexus 4 in the "My Devices" list

Good to see I am not Robinson Crusoe at least.
Seems it is an artifact of clearing Google Services Framework on the N4 only. Wonder why it is only seemingly effecting the N4 and when and if it will sort itself out. Perhaps after the individual device number is due for its OTA in the rollout.

I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device

nzkiwiman said:
I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device
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Remove your Google account in settings, then re-add it.

lopezk38 said:
Remove your Google account in settings, then re-add it.
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As mentioned in post #1 this does not fix the problem. If only it did the issue would not exist.
From time to time I see the following dialog on my N4...
"Unfortunately the process com.google.android.gsf.login has stopped."
I guess this is related somehow. Any other suggestions (other than hard reset)?

Well, rather than removing my account, I did a factory reset on phone,
Booted with 4.3 already installed and after several hours of my first app install via my phone, I still don't have a device when looking via my Chrome on the desktop.
Will check in the morning (approx 12 hours) and see what happens.

I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.

It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC

EddyOS said:
It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC
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In my case I was on 4.3, decided to root the device, so backed it up and then put 4.3 on. Then I restored the backup I had. It could be the restore that caused me issues rather than 4.3...

Still no luck for me ... Been more than 12 hours since I did a fresh install and have used the play store many times on the phone and my device does not appear. Rather annoying

Seems this issue is not going to get fixed any time soon. After several days no sign of my N4 with 4.3 re-appearing in Google Play. I dont think it will get fixed until Google get their Sh1t together and fix it their side.

Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.

nzkiwiman said:
Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.
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That doesn't sound very promising. Are they going to get back to you with a fix any time soon?
Wonder if it would help if more of us log the same fault and cross reference your support case number. So they can see it is not isolated.

Hey there [name],
Thanks for calling Google today to ask about your issue with your device missing from play.google.com. I'm always happy when I get to hear directly from our customers. As promised, I'll be consulting our team of specialists to begin working to resolve your issue as soon as possible.
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
Thanks again for your patience and understanding,
[name]
The Google Play Support Team
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24 hours later I got the same email back with the following line in purple
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
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Not sure if that means they want even more information that what I provided.
Reference Number (I think): 0-9537000001445

Not just N4 it's my N7 MIA
Found this thread when looking for almost the same problem. For me it's my Nexus 7 that is AWOL after the 4.3 OTA update. My Nexus 4 is still there.
My Nexus 4 received the update first, and was still there after the update as I used the play site to find and install the Privacy manager app.
A few days later my Nexus 7 updated, and it is now missing from My Devices and the symptoms seem to be the same as everyone here is reporting with their N4.
So it seems that it's not just the N4 that is affected.

Reply from Google - is your phone rooted?
My reply - no
Back to waiting.

clansley said:
I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.
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Can you explain further i downloade market helper but it does nothing, not even a icon for the app