Database Users

Google Play Store Problems

Not sure if this is the right place to post or not.
I just purcahsed a new Samsung Galaxy Tab 10.1. Set it up and noticed the Android Market Icon was still there??? Went to download some apps and it prompted me to download Playstore. After Playstore was downloaded imediatly started freezing up and forcing close. Uninstalled, re-booted, reinstalled again and same problem. Unistalled, did master reset, did another initial set-up, went to Playstore and same problem. Wasted an hour of my life on the phone with T-mobile customer care and tech support then wasted another 35 minutes with Samsung tech support with no positive outcome. So this moring I turn to the internet and the real experts. Doing a quick google search I see that in the past week or two there have been a huge influx of Playstore complaints that sound similar to mine and it appears they are not device or carrier specific. Has Google come out an said there is a problem? Anyone else on here having any issues? FYI, I did confirm that I am running the most recent updates.
I checked and I do have the most recent system update on my device. I am not a "geek" but have been using Android devices since before they were availabel to the public and this Samsung is my 6th Android device so I am not a newb, that being said I am ready to throw my new Tab through a wall because I can usually work my way through glitches and get them corrected on my own. I was using a crappy old Viewsonic G-Pad before this, I thought I was upgrading but thet old rooted G-Pad is far better than this garbage.
Thanks in advance.

so are you saying you are on android version 4.0.4? that version should have come with the "play store".
I haven't had any issues myself, but you can try going into settings-applications, and then select the market/play store and clear data and cache. You can also uninstall updates if it still acts up.

laiyarme any
mike-y said:
so are you saying you are on android version 4.0.4? that version should have come with the "play store".
I haven't had any issues myself, but you can try going into settings-applications, and then select the market/play store and clear data and cache. You can also uninstall updates if it still acts up.
Click to expand...
Click to collapse
Yes, it is version 4.0.4 yet it has an Android Market icon not a play store icon, I was very suprised when I saw that icon, I have not seen it in months on my other devices, i thought it was a thing of the past. Once I go into android market and try to install an app it then tells me I need to upgrade to Play Store, I click continue, download play store and that is when all hell breaks lose. Once I unistall the Play Store update it runs fine until I try to download another app through the market.

Not sure if this could help, but have you tried, instead of the factory reset, clearing data on Play Store and Google Services Framework, restarting and trying again? Ran into some Play Store trouble this past week and this seemed to solve it

I am having the same problem. I just got this 10.1 t-mobile tablet. I can't do anything because it is constantly popping up saying play store has stopped unexpectedly. I have uninstalled the update, cleared the data and cache. Nothing is working. I am essentially dead in the water as this pops every 30 seconds.

Saw the same problem on my friend tab

My only solution was to root and put cm9 on it. Works great now.
Sent from my SPH-L710 using xda premium

[Q] Blank Play Store

Hi all, First of all I have CM10.1 20130210 on my phone. (Had 20130208 when I noticed the problem, But I dont think thats the cause)
I normally check for CM updates & Play Store every night. Yesterday I wanted to check the Play Store but when I opened it it took me straight to the Categories page (It normally takes me to some "General Featured" page).
When I go into any of the categories it takes me to more categories into that one (Games>Racing/Action/Puzzle/etc) it didnt do that before.
After I go into one of those its just a grey screen, The store is blank.
I tried going into My Apps & Its blank. If I go into the All tab though they all show, Clicking on one of those apps does take me to its page & If I try to download a previously uninstalled app it does download and work properly.
Something very weird: The same thing happens in the Webstore, No app shows when going into Editor's Choice & When manually going into the categories its just blank. Going into app pages via my own apps do work.
Ive tried clearing the data of the Play Store (Settings>Apps>All>Google Play Store>Clear Data)
Ive tried reflashing my phone (Thats why I went from 20130208 to 20130210)
Ive tried Force Stopping, Clearing data & Rebooting
Ive tried unsyncing & Resyncing my Google Account
Ive tried uninstalling & Reinstalling Gapps (goo.im/gapps)
Any ideas on how I can fix this? I ran out of ideas myself...

Some screens of what happens, the one with the categories is what the store opens to, the other one is what happens if i go anywhere else.
Ive been trying to fix this all day & Most things Ive found seem to be fixed by wiping the cache or returning the DPI to its default state.
Thing is, I already tried option 1 & I never changed the DPI on my phone. (I dont even know how to do it)

Just tried changing the DPI & Nothing...
I installed Best Apps Market on my phone (Had to google it & Make it directly lead me to the Play Store page coz the Play Store doesnt work)
Basically you can browse apps through there & When you want to dowmload it takes you to the Play Store (Native app) page.
It did work & Display apps properly but they all said that they werent available in my country. I tried a VPN on my PC & Bam, Play Store works.
That seems to be the problem, Somehow my country got messed up but I cant seem to change it. I did manage to change it on Google Account>Settings>Email Edit>Country but that did nothing. Any help?

Did you get any help on this? did you resolve this problem ? i have the save the same problem. did the same things you did, but no solution
LiNcKz said:
Just tried changing the DPI & Nothing...
I installed Best Apps Market on my phone (Had to google it & Make it directly lead me to the Play Store page coz the Play Store doesnt work)
Basically you can browse apps through there & When you want to dowmload it takes you to the Play Store (Native app) page.
It did work & Display apps properly but they all said that they werent available in my country. I tried a VPN on my PC & Bam, Play Store works.
That seems to be the problem, Somehow my country got messed up but I cant seem to change it. I did manage to change it on Google Account>Settings>Email Edit>Country but that did nothing. Any help?
Click to expand...
Click to collapse

Nope, But I am 100% sure that it has to do with country settings.
I tried 1 last thing today: Completely wiping EVERYTHING off my phone & Reinstalling everything. Nothing.
I also noticed a few "Market Unlocker/Enabler stopped working!" threads these past 3 days, So basically Google did something.
I contacted support & This is an email I got yesterday:
Thanks for this valuable information. We really appreciate it, and it's because of people like you that we can improve the Google Play experience for all users.
We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know.
I really appreciate you taking the time to let us know about the details of your specific case; each time we hear more details, it helps us make a better solution. I hope that despite this, you will keep using the Google Play Store app and keep sending us valuable feedback when things don’t go as expected.
I’ll be sure to update you as soon as I have more information about this issue, but in the meantime, feel free to contact me if you have any other questions. I’ll be in touch!
Click to expand...
Click to collapse
So yeah, Nothing you or I can do about it.
What Imma do next is install a 3rd party app market that doesnt use the Play Store at all (Anybody got any recommendations?)

I have the same issue, when i first start play store it opens categories and then blank page...
the only way i can download apps from play store is from my pc.
I tried all of the above "tips" but got no solution.

kasske said:
I have the same issue, when i first start play store it opens categories and then blank page...
the only way i can download apps from play store is from my pc.
I tried all of the above "tips" but got no solution.
Click to expand...
Click to collapse
Uhmm, That seems more like a phone related problem than anything else. You sure you tried all the things possible? (Even completely reinstalling everything?)

LiNcKz said:
Uhmm, That seems more like a phone related problem than anything else. You sure you tried all the things possible? (Even completely reinstalling everything?)
Click to expand...
Click to collapse
Yes i did. Installed a new custom rom too, "Alliance Jelly Bean ROM" latest version but the same issue happens...

LiNcKz said:
Nope, But I am 100% sure that it has to do with country settings.
I tried 1 last thing today: Completely wiping EVERYTHING off my phone & Reinstalling everything. Nothing.
I also noticed a few "Market Unlocker/Enabler stopped working!" threads these past 3 days, So basically Google did something.
I contacted support & This is an email I got yesterday:
So yeah, Nothing you or I can do about it.
What Imma do next is install a 3rd party app market that doesnt use the Play Store at all (Anybody got any recommendations?)
Click to expand...
Click to collapse
On which Email id you contacted Google ??

Nexus 4 - You don't have any devices - Google Play website

Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!

same issue with Galaxy Note II
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
chrisgtl said:
Anyone help with this annoying problem I'm recently experiencing?
I've never had this problem before, but for no reason (i've not installed any apps recently or changed ROM) I am unable to install apps to my phone via my PC google play browser.
All I get is 'You don't have any devices' - and when I try install an app it says 'You haven't accessed the Google Play Store app (the white shopping bag icon) on your device with this email account.
Clearly I have because I just installed a free game from my phone and I can the see the game installed from the PC play store browser in my apps list.
I have tried forcing the Google Play app to stop and clearing data, logging out of my PC browser and trying again but no luck, I have reinstalled GAPPS and my ROM with a cache/davlic wipe but same results.
All I can think of is because my original email was c......... @googlemail.com and one day it asked me if I wanted c........ @gmail.com and to merge the two accounts together, which I clicked yes to. So when setting my phone up for the first time I use c........ @googlemail.com but then it shows up as c......... @gmail.com when I look at my account settings....
Really annoying problem!!
Click to expand...
Click to collapse

joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.

Titanium Backup "market doctor"
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
admiralspeedy said:
I don't know if it's the ROM. I've tried many ROMs on my Nexus 7, Nexus 4, and Galaxy Ace, sometimes even switching everyday of the week and I've never one had this issue.
I'd talk to Google support if I were you. The only thing I have issues with is my device list. It shows two Nexus 7s because my first one died after 7 days and I had to exchange it for a new one, which also activated... and you can't remove devices from your account.
Click to expand...
Click to collapse

joni1101 said:
Could it be Titanium Backup's market doctor? Perhaps this problem started when I linked all system and user apps to the market.
It also shows a really old nexus 7 that I've sold long ago. Notwithstanding, I can still use Google play on my device without any issue.
Click to expand...
Click to collapse
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.

spoke to google
I spoke to google for a long while: while I was not able to to see my phone listed under "my devices" they were able to see it on their end. All I could see was 4 devices that I have long ago stopped using.
They speculate that it could be an error with a recent update to the Play.google.com site....
here is what they recommend:
Uninstall updates to
GOOGLE PLAY SERVICES
GOOGLE SERVICES FRAMEWORK
GOOGLE PLAY STORE
They also asked me to wipe data.
They asked me to reboot - and - now I'm still waiting for the auto play-store update. Currently does not seem to have solved the problem.
Anyone else having these issues?
<<hangouts will require the updated play-store in order to work>>
admiralspeedy said:
I've never used TB market doctor because all of my backups linked properly to the market when I restored them. I would guess that isn't the issue though, because all it does is repair link to the market so apps show up as downloaded and can be updated.
It sounds like it could be an account issue with the email/merging thing you did.
Click to expand...
Click to collapse

Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update

nzkiwiman said:
Did you find a solution to this?
I am searching for all threads relating to this issue has it has just happened to me after an OTA update
Click to expand...
Click to collapse
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.

yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
trying this now.....

try changing your google account password or just delete the account and relogin, yes its safe.
also try deleting data and cache for play store , play service and google service framework. and reboot
it shud work after a few minutes

I have the same problem and nothing above worked. Btw I'm all stock and this happened after 4.3 update. Any news on this?

Same problem
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well

badhri said:
I'm also having the same problem. I'm running stock 4.3 with root.. and this is the first time it has happened to me. Going to try out the things suggested in this thread.. I'm from India and not sure how to contact Google over here..
EDIT:
Followed the instructions over here and it worked for me Now Nexus 4 is getting shown up in the Web- Google Play
http://www.svartling.net/2013/08/this-is-how-to-fix-don-have-any-devices.html
PS: It is not very different from what is posted over here, but it worked for me, may be it'll work for you as well
Click to expand...
Click to collapse
PERFECT!
working now!!!

Very useful tip. Thanks a lot.
yadavjpr said:
Go into settings > apps > all, and select Google Play Store
Force stop and clear data.
Then open the play store again on your device and accept the terms and conditions.
Wait 15 minutes or 30 minutes or 1 hour, you will see your device.
Click to expand...
Click to collapse
Thanks a million. This worked on my device. Samsung S3 4G i9305

aleksandar0475 said:
Thanks a million. This worked on my device. Samsung S3 4G i9305
Click to expand...
Click to collapse
Thanks! This worked for me :highfive:

joni1101 said:
No, it's not because of changing email addresses. It has to do with changing ROM.
I changed my ROM from samsung note II, to CM10, and this problem started occurring. I'm also thinking it has something to do with titanium backup breaking market links
Click to expand...
Click to collapse
Yes, that's happen after i flashed DN3.
Any one can help?

N4 missing from My Devices since OTA 4.3

I updated to OTA 4.3 a couple of days ago, having cleared Google Services Framework to trigger it. (N4 is totally stock BTW)
Seemingly this has the side effect of flushing the N4 from the My Devices list at Google play https://play.google.com/settings?hl=en
After the update I had to Remove my Google Acc from the N4 and log back into it again to get the play store functioning again. Over twenty four hours later and still no sign of my N4 back in My Devices though.
Q. Will my N4 eventually return to the My Devices list spontaneously, or is there something else I must do, to have this happen?

Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...

Broooooook said:
Have you tried to install an app from google play on your N4 ? Just my guess, maybe that would "tell" google that you've got a new device. I could be wrong though...
Click to expand...
Click to collapse
Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.

logger said:
Yes I have. I can successfully install apps from Play on the N4. I cannot of course from the PC because my N4 is not listed any more ;-(
Still no sign of my N4 in the same google account when accessed from a web browser on my desktop. In there I can see my Nexus 1, My Xoom and old HTC desire . But no N4.
Click to expand...
Click to collapse
I have the same problem,after I cleared Google Services Framework,both my nexus 7 and nexus 4 disappeard from the "My Devices" list at Google play,but after logging back,only my nexus 7 returned to the "My Devices" list at Google play.I tried to install apps in my nexus 4,but still no sign of my nexus 4 in the "My Devices" list

Good to see I am not Robinson Crusoe at least.
Seems it is an artifact of clearing Google Services Framework on the N4 only. Wonder why it is only seemingly effecting the N4 and when and if it will sort itself out. Perhaps after the individual device number is due for its OTA in the rollout.

I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device

nzkiwiman said:
I have the same issue, went to download something from the play store via the desktop (easier to search and read about the app) and I don't have any devices listed. I did clear the Framework to try and force the update but that did not work
Can still download from the play store on the device
Click to expand...
Click to collapse
Remove your Google account in settings, then re-add it.

lopezk38 said:
Remove your Google account in settings, then re-add it.
Click to expand...
Click to collapse
As mentioned in post #1 this does not fix the problem. If only it did the issue would not exist.
From time to time I see the following dialog on my N4...
"Unfortunately the process com.google.android.gsf.login has stopped."
I guess this is related somehow. Any other suggestions (other than hard reset)?

Well, rather than removing my account, I did a factory reset on phone,
Booted with 4.3 already installed and after several hours of my first app install via my phone, I still don't have a device when looking via my Chrome on the desktop.
Will check in the morning (approx 12 hours) and see what happens.

I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.

It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC

EddyOS said:
It's strange as my phone (fresh install of 4.3 using the Google images) appears fine in Google Play on my PC
Click to expand...
Click to collapse
In my case I was on 4.3, decided to root the device, so backed it up and then put 4.3 on. Then I restored the backup I had. It could be the restore that caused me issues rather than 4.3...

Still no luck for me ... Been more than 12 hours since I did a fresh install and have used the play store many times on the phone and my device does not appear. Rather annoying

Seems this issue is not going to get fixed any time soon. After several days no sign of my N4 with 4.3 re-appearing in Google Play. I dont think it will get fixed until Google get their Sh1t together and fix it their side.

Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.

nzkiwiman said:
Managed to log a support case with Google Play last night, the person I spoke said she had seen the issue as well but 4.3 solved for her.
Click to expand...
Click to collapse
That doesn't sound very promising. Are they going to get back to you with a fix any time soon?
Wonder if it would help if more of us log the same fault and cross reference your support case number. So they can see it is not isolated.

Hey there [name],
Thanks for calling Google today to ask about your issue with your device missing from play.google.com. I'm always happy when I get to hear directly from our customers. As promised, I'll be consulting our team of specialists to begin working to resolve your issue as soon as possible.
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
Thanks again for your patience and understanding,
[name]
The Google Play Support Team
Click to expand...
Click to collapse
24 hours later I got the same email back with the following line in purple
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email.
Click to expand...
Click to collapse
Not sure if that means they want even more information that what I provided.
Reference Number (I think): 0-9537000001445

Not just N4 it's my N7 MIA
Found this thread when looking for almost the same problem. For me it's my Nexus 7 that is AWOL after the 4.3 OTA update. My Nexus 4 is still there.
My Nexus 4 received the update first, and was still there after the update as I used the play site to find and install the Privacy manager app.
A few days later my Nexus 7 updated, and it is now missing from My Devices and the symptoms seem to be the same as everyone here is reporting with their N4.
So it seems that it's not just the N4 that is affected.

Reply from Google - is your phone rooted?
My reply - no
Back to waiting.

clansley said:
I've had the same issue for a few days now, so I decided to use Market Helper (usually used to fake your device model) to tell the store that I have a nexus 4 (which it is). This placed it back into the play store instantly.
Click to expand...
Click to collapse
Can you explain further i downloade market helper but it does nothing, not even a icon for the app

System dump?

Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Sent from my Nexus 6P using Tapatalk

gjkrisa said:
Hi so been on 7.0 for at least a month and just last two days phone was being really buggy so I turned the phone off and back on phone didn't prompt for password to boot.
Is there a way I can save the whole phone on to drive to send to someone to take a closer look to see what virus is on here Im guessing it's a rootkit some how also what way would you run packet capture to see things that way?
Click to expand...
Click to collapse
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A

Well I think I have a virus I figure people here are going to would want to take a look at that
Sent from my Nexus 6P using Tapatalk

Hii, i would love to take closer look into your phone ? contact me

Viper-GT said:
Hii, i would love to take closer look into your phone contact me
Click to expand...
Click to collapse
let me know what i need to do i did adb backup-full but i doubt it has everything you need.
also couldnt wait so i manually flashed full image downloading the newest beta again.

kornklown69 said:
I would just grab the latest software image from google and start all over....by the way this doesn't belong here...it belongs in Q&A
Click to expand...
Click to collapse
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.

gjkrisa said:
doing this still didnt work even tried another rom manually flashed everything on week 3 my phone started acting buggy restarted phone everything is fine next week i get message that someone has saved new device from my bank bank account if my bank didnt have this feature i would probably not know this happend along with seeing the txt messages showing the second factor authentication.
please tell me how i can get this phone fully backed up with the virus in it to have it sent to someone to review what virus it has?
im going to try emailing other security firms, and google and also look at probably using an iphone for awial.
Click to expand...
Click to collapse
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well

kornklown69 said:
a virus would be software related...if you did a full wipe and installed fresh software and it continues it might be an app you keep installing...do you get your apps from the playstore or side load as well
Click to expand...
Click to collapse
playstore only before my phone was locked boot loader and encrypted to have to use pin to boot device.
AS SOON as i get the buggy phone and reboot when it boots up it no longer request pin to boot. on stock rom i was rebooting phone every week to see how long it would take and usually nothing odd until phone got buggy for reason of the reboot.
the buggy issue is shortly opening an app the app will freeze so i hit home nothing happends try to turn the screen off nothing happends until a minute later sometimes phone will reboot its self or i hold power to make it reboot but both take about same amount of time when phone goes into full freeze.
so it being a playstore app and the virus not getting detected google needs to look into how they can patch this...
so im putting this out there so this person or group doesnt forever have a backdoor into peoples phones.
this issue i have had since november last year but havent been so aware about the issue till august. since august ive been dealing with know some how they are getting in and must be an app but i got rid of all games and weird apps that are not nessisary
abs workout, esfile explorer, google+,mint personal finance,tapatalk,accuweather,alaskausafcu,amazon kindle, android auto, android device manager, android pay, calculator, chrome browser, chrome remote desktop, clock, cloud print, contacts, es task manager, facebook, family locator, favorite frequencies, fing, garmin connect, gci my usage, gmail, google, google calendar, google camera, google docs, google drive, google goggles, google keep, google keyboard, google news, google now launcher, google opinion, google photos, google play games, google play music, google txt to speech, hulu, keeper, look out, malwarebytes, maps, messenger, eset mobile security, pandora, playstation phone, phone, shazam, sixaxis controller, skype, speed test, usaa mobile, vlc for android, wifi analyzer, xbox, youtube, zombies run
these are all the apps ive had since ive had this issue.
i was hopping that esfiles exploreres new feature of being notified of new files would help solve this but some folders it doesnt detect like youtube or google music even though in es files explorer i unlocked ability to view the .nomedia

Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.

Double post

RoyJ said:
Drop ES File Explorer, to start. Read this article, or do some googling about it on your own;
https://www.androidpit.com/this-is-why-you-should-not-use-es-file-explorer
I have to agree with the article when it says Solid Explorer is a great replacement. I've used it for years now and it's never let me down.
The fact of the matter is, if you manually wiped all of your phone and formatted your internal storage, nothing remains from pre-wipe. If your issue is coming back it can only be a hardware issue (if applicable) or some app you are using, as previously mentioned.
Furthermore, after googling your exact issue I came to find that certain apps that require 'Accessibility Services' can and will disable your pin/password/pattern on boot. Check if any of your apps fit the bill in 'Settings > Accessibility > Services'
Disable any apps which are enabled and reboot. You may have to set up pin, etc., again, but leave the services disabled and see if the issue returns. Let us know!
Edit: Upon more googling, I've found reports of people who had the issue return after disabling & uninstalling the apps in question as well. You may need to flash stock images again and do not install any apps that require accessibility services, or don't grant any of them permission even once.
Edit2: Just another link to check out;
https://blog.g3rt.nl/android-lollipop-encryption-user-interface-flaw.html
Edit3: Issue tracker link; https://code.google.com/p/android/issues/detail?id=219498
Edit4: If you logged into your bank app and factory reset or flashed factory images, logging in again after the wipe/flash will show as a new device. Same goes for having login alerts set for Google / Facebook, etc. Your same phone shows as a new device after the flash or wipe. Guaranteed not a virus.
Click to expand...
Click to collapse
Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk

gjkrisa said:
Thank you! I tried googling but guess I wasn't doing it properly.
I turned off keeper nothing.
I un installed it nothing.
I dont know how to re enable boot encryption pin.
the phone says it is so I'll try clean install again and just not allow keeper anymore I think the issue has come up just after turning keeper on to allow the accessibility features.
Thank you I will keep you informed give it till February if nothing odd happened.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Also thanks I know about the added devices I cleaned the one to my bank account and I look at my other accounts every once in awial and make sure nothing odd wish my bank account showed what devices instead of only having clean on Facebook I've had things look suspicious ips from another states but the device listed was same as mine so don't know if they are able to spoof that.
I always assumed that some how the cell tower was saying it is relayd to Cali or something.
I live in Fairbanks Alaska.
Sent from my Nexus 6P using Tapatalk

Well turns out it was keeper I switched to last pass uninstalled keeper before uninstall It was telling me 8 hrs of battery life. Now 21 more hrs with already being on for 5 hrs at 78%.
Phone hasn't had any weird issues. Except I had lost the encryption anyways and only after having the new image for one week now been going for three weeks.
Sent from my Nexus 6P using Tapatalk

https://technet.microsoft.com/en-us/library/jj200124(v=ws.11).aspx
Sent from my Nexus 6P using Tapatalk