Stock s4 connection with win8 issue - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

I dont think this is an mtp driver issue but might be.
Icharge my phone using my laptop every night and I unfortunately had to get a new laptop and it has win8.1
Every time I connect my phone or my wife's s4 both have never been rooted it keeps cycling saying "connected as a media device" on the phone but the laptop says USB device unrecognized. Every once in a while it will actually say "Samsung 1337(or what ever it is) connected"
It keeps the laptop screen on, and the phones on and I fear it is causing an issue with the phone as it has been acting up lately.
I have done a factory reset, tried a different cable, updated the USB drives for the laptop, reinstalled the driver for the phone off Samsung's site, use debugging on and off no luck. Any other suggestions?
Sent from my SAMSUNG-SGH-I337 using Tapatalk

Related

Driver Installation Issues

I am trying to install the Samsung Intercept (Virgin Mobile) on my Windows 7 netbook. I could never connect the device before to either WinXP or Win7. I recently factory reset my phone and after installing the drivers on WinXP, the phone showed that it was connected. I mounted the SD card to the computer and it never showed the drive. I unmounted and disconnected and since then it never connected. I keep getting that it's not recognized.
On my Win7 computer, I installed the drivers (had to force Windows to find the driver). Now the computer senses that it's connected, but it says "the device cannot be started". So I'm thinking that my P.O.S. phone can't figure out wtf USB mode is. It showed it once and that's it.
I've tried probably 3 or 4 different drivers and now I can't figure out how to just start clean. I don't even think I need to because the computer driver installed fine (It says Samsung USB Android whatever when it's connected). I tried with USB debugging on and off.
I even tried to make a virtual Windows XP to try it on a fresh install, but VM won't take unknown USB devices.
I uninstalled all my drivers, even the USB hub drivers, rebooted after the uninstall. No luck.
Before I reinstalled the hub I tried to force XP to the drivers (different ones not the same driver over and over) and now its saying "the file does not contain any information about this device". WTF?!
I'm so confused with this stupid driver that I can't take it anymore. I'm now considering reformatting my computer, but it's not worth it just to root a phone. I'd rather put up with my phone needing a battery pull at least once a day than to lose all my files.
caderyn19 said:
I am trying to install the Samsung Intercept (Virgin Mobile) on my Windows 7 netbook. I could never connect the device before to either WinXP or Win7. I recently factory reset my phone and after installing the drivers on WinXP, the phone showed that it was connected. I mounted the SD card to the computer and it never showed the drive. I unmounted and disconnected and since then it never connected. I keep getting that it's not recognized.
On my Win7 computer, I installed the drivers (had to force Windows to find the driver). Now the computer senses that it's connected, but it says "the device cannot be started". So I'm thinking that my P.O.S. phone can't figure out wtf USB mode is. It showed it once and that's it.
I've tried probably 3 or 4 different drivers and now I can't figure out how to just start clean. I don't even think I need to because the computer driver installed fine (It says Samsung USB Android whatever when it's connected). I tried with USB debugging on and off.
Click to expand...
Click to collapse
I had the same issue too.
Have you tried using another USB cable? If you're using the cable that came with the phone it wont work (well sometimes). What you can do is find or buy another Micro USB cable for your intercept. You can buy one off amazon for less than $10. I brought mine from Best buy for $20. It works fantastically.
scream4cheese said:
I had the same issue too.
Have you tried using another USB cable? If you're using the cable that came with the phone it wont work (well sometimes). What you can do is find or buy another Micro USB cable for your intercept. You can buy one off amazon for less than $10. I brought mine from Best buy for $20. It works fantastic.
Click to expand...
Click to collapse
I was seriously considering another cable because I read in some other threads pretty much what you just told me, but I guess I was one of those "on the twelth time it finally connects" type of situations. I connected it last night and it worked. Just need to update my SDK stuff, make sure I have all my info for SuperOneClick, and cross my fingers lol!
Thank you for your advice. If it stops working I'm gettilng a new cable.
[EDIT] and it stopped working... I knew I should've just rooted when I had it connected, but I wanted to back my stuff up. Looks like I'm getting a new cable lol.
Sent from my SPH-M910 using Tapatalk
[EDIT] You were totally right! It's the cable. I got a Belkin for $15 at Target. I plugged it in and immediately Windows 7 Pro 32-bit detected the drivers, the handset, and installed it. Now time for rooting
I know it's been a couple of months, but I'm curious if you've had any other problems with connecting?
I was having the same problem and I had a few cables that I tried with no luck. I also tried my wife's Blackberry cable, which is a thicker cable that claims to be a "DATA" cable...no go.
I probably will just go buy the Belkin one you referred to if you've had no other problems.
Thanks!
-- Sent from my Galaxy Tab using Tapatalk
GreyCelt said:
I know it's been a couple of months, but I'm curious if you've had any other problems with connecting?
I was having the same problem and I had a few cables that I tried with no luck. I also tried my wife's Blackberry cable, which is a thicker cable that claims to be a "DATA" cable...no go.
I probably will just go buy the Belkin one you referred to if you've had no other problems.
Thanks!
-- Sent from my Galaxy Tab using Tapatalk
Click to expand...
Click to collapse
I actually have had no problems (on my Win7 PC) since the install. As for my XP computer, I just gave up on trying to get it to work. Try completely uninstalling every instance of the Samsung programs (I went through my registry *dangerous*) and all things Android and reboot to a fresh power cycle (like with the phone) so Windows can update all its important files reguarding the driver removal. Then install and THEN plugin.
It literally randomly worked for me. I had the drivers installed properly, but the charging cord gave me "bad driver install". I didn't change a thing and plugged in wth the Belkin and was good to go.
Hope you can get it working! I know the anticipation of phone modding, and I love it! Lol!
Sent from my SPH-M910 using Tapatalk
Ditto, ditto and ditto! I have the same thing with my intercept, except I started on win7/64, could not get anything going. Then created an XP VM - over my dead body - no go.
Using the same cable, if I plug in my Captivate, everything comes up.
For you guys, when you bought a different cable, what did you buy? micro-to-micro USB? Or something else?
J
I usually use the cables that came with my HTC phones. Also I have better luck if I reboot the phone prior to connecting it to the PC.

[Q] USB device not recognized

I can't connect my phone to laptop it always shows it as unknown device .I have uninstalled it couple of in device manager and plugged it still same even its in USB debugging enabled .keep rebooting my laptop and keep trying still the same
Turn my off plug it to laptop them turn on still Its window 7. Tell me what to do ????? I think! It was rooted then I got OTA update (I was new I didn't know that I shouldn't install that I was happy to install on my rooted phone ) that's from where problem started I think.now I want to root my phone but it's not connecting .HELPPP
binsalamat said:
I can't connect my phone to laptop it always shows it as unknown device .I have uninstalled it couple of in device manager and plugged it still same even its in USB debugging enabled .keep rebooting my laptop and keep trying still the same
Turn my off plug it to laptop them turn on still Its window 7. Tell me what to do ????? I think! It was rooted then I got OTA update (I was new I didn't know that I shouldn't install that I was happy to install on my rooted phone ) that's from where problem started I think.now I want to root my phone but it's not connecting .HELPPP
Click to expand...
Click to collapse
Try reinstalling the drivers and/or use a different usb cable or different jack.
Believe me I have done all that different cable and PC reset my phone reset my PC .just because I have rooted my phone I can't send it for replacement and I can't unroot it without connect to PC and that is the problem .I'm here because this is my last hope .
Sent from my Nexus 4 using xda app-developers app
any updates on this?
i'm having the same problem. my n4 is not recognized - i've tried three different computers and i can't even get it to show up so i can move files in/out of the phone.
i bought this n4 used from kijiji. i just want to get it back to complete stock form with locked bootloader.
i've tried three different machines all windows 7 x64 - might try an xp machine but i think it's the phone
factory reset the phone
tried with and without usb debugging
tried 4 different cables
phone has unlocked bootloader
cannot get into recovery, i get an triangle with robot lying down
phone shows up as unrecognized usb device
binsalamat said:
Believe me I have done all that different cable and PC reset my phone reset my PC .just because I have rooted my phone I can't send it for replacement and I can't unroot it without connect to PC and that is the problem .I'm here because this is my last hope .
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
If you have an unlocked bootloader use this tool to lock it: https://play.google.com/store/apps/details?id=net.segv11.bootunlocker
To unroot use the permanent unroot feature in SuperSU.
Order is important since the Bootloader tool requires root.
Sent from my Nexus 4 using xda app-developers app
binsalamat said:
I can't connect my phone to laptop it always shows it as unknown device .I have uninstalled it couple of in device manager and plugged it still same even its in USB debugging enabled .keep rebooting my laptop and keep trying still the same
Turn my off plug it to laptop them turn on still Its window 7. Tell me what to do ????? I think! It was rooted then I got OTA update (I was new I didn't know that I shouldn't install that I was happy to install on my rooted phone ) that's from where problem started I think.now I want to root my phone but it's not connecting .HELPPP
Click to expand...
Click to collapse
SeraldoBabalu said:
any updates on this?
i'm having the same problem. my n4 is not recognized - i've tried three different computers and i can't even get it to show up so i can move files in/out of the phone.
i bought this n4 used from kijiji. i just want to get it back to complete stock form with locked bootloader.
i've tried three different machines all windows 7 x64 - might try an xp machine but i think it's the phone
factory reset the phone
tried with and without usb debugging
tried 4 different cables
phone has unlocked bootloader
cannot get into recovery, i get an triangle with robot lying down
phone shows up as unrecognized usb device
Click to expand...
Click to collapse
Try following these directions to properly install the Google drivers.
http://forum.xda-developers.com/showthread.php?t=1830108
Thanks for your response!
Do still have that problem ?
How did slove it?
Sent from my Nexus 4 using xda app-developers app
thanks. i installed the android sdk and java jdk but still have the problem. i believe the problem is with the phone 100%
my nexus always shows that it's charging on AC whenever plugged in. doesn't matter if it even is to AC or USB. the phone shows up as unrecognized device with a bang in the USB section of the device manager. on some computers it doesn't even show up.
i tried on my macbook pro and it doesn't even show up there but in every case, the phone charges.
wondering if there's a switch or toggle somewhere that will turn it on and get it working
i'm going to install a windows xp VM as a last ditch resort and see if it at least shows up there.
SeraldoBabalu said:
thanks. i installed the android sdk and java jdk but still have the problem. i believe the problem is with the phone 100%
my nexus always shows that it's charging on AC whenever plugged in. doesn't matter if it even is to AC or USB. the phone shows up as unrecognized device with a bang in the USB section of the device manager. on some computers it doesn't even show up.
i tried on my macbook pro and it doesn't even show up there but in every case, the phone charges.
wondering if there's a switch or toggle somewhere that will turn it on and get it working
i'm going to install a windows xp VM as a last ditch resort and see if it at least shows up there.
Click to expand...
Click to collapse
Make sure your device is on MTP and try an other data cable which has no missing/broken data wires inside.
Sent from my Nexus 4 using xda app-developers app
yep it tried on mtp and ptp with 4 different cables. two original nexus 4 cables, one nexus 7 cable and a blackberry cable. they all work with my other nexus 4... just not this one.
the windows VM didn't work unfortunately.
SeraldoBabalu said:
yep it tried on mtp and ptp with 4 different cables. two original nexus 4 cables, one nexus 7 cable and a blackberry cable. they all work with my other nexus 4... just not this one.
the windows VM didn't work unfortunately.
Click to expand...
Click to collapse
That is strange, it should work with the Windows Virtual Machine.
Maybe it is to do with the standalone machine using it in the same time.
Sent from my Nexus 4 using xda app-developers app
Same problem here. USB is not recognized using my Nexus 4 ( it used to be recognized on two PCs, but no longer), but another Nexus 4 connects perfectly. I can only charge a USB rate on chargers that used to charge at ac rate. I've tried everything, and more than mentioned in this thread.
LG-E960, Tapatalk b4
I've ordered a replacement USB port via Amazon for $23. Once I install it, I'll update this thread.
LG-E960, Tapatalk b4
Hi guys,
Seems that I've got the same trouble. Got my N4 (stock ROM, 4.2.2) a couple of weeks ago and everything was ok - connection as MTP, connection for debug and so on. But yesterday I connected it to my PC and found that the device indicates charging but not USB connexion. So I've tried to reboot PC and N4, tried other cables and 2 other PCs (my with Win8, and those with Win7 and Linux Mint if matters). Other devices are ok (Huawei Honor, N7, Milestone2).
The phone just doesn't detect USB connection - in both MTP and PTP. Then I tried to plug in wall charger and connect back again to USB. AND IT WORKED! The phone detected the connection so I was able to mount it and detect with adb. I thought that the problem was solved but when I connected it next time - same ****. This time nothing helps (most likely that there wasn't any casual relationship between wall charger connection and temporary fix...)
What options I've got now? Try to root the device and look into syslog to detect if it's a software issue or disassemble the device and try to find any defects on USB port?
Thank you,
Alex
allookin said:
Hi guys,
Seems that I've got the same trouble. Got my N4 (stock ROM, 4.2.2) a couple of weeks ago and everything was ok - connection as MTP, connection for debug and so on. But yesterday I connected it to my PC and found that the device indicates charging but not USB connexion. So I've tried to reboot PC and N4, tried other cables and 2 other PCs (my with Win8, and those with Win7 and Linux Mint if matters). Other devices are ok (Huawei Honor, N7, Milestone2).
The phone just doesn't detect USB connection - in both MTP and PTP. Then I tried to plug in wall charger and connect back again to USB. AND IT WORKED! The phone detected the connection so I was able to mount it and detect with adb. I thought that the problem was solved but when I connected it next time - same ****. This time nothing helps (most likely that there wasn't any casual relationship between wall charger connection and temporary fix...)
What options I've got now? Try to root the device and look into syslog to detect if it's a software issue or disassemble the device and try to find any defects on USB port?
Thank you,
Alex
Click to expand...
Click to collapse
I got mine to work by using a 2 into 1 usb plug. The kind that comes with portable CD writers. Once I got it working I reflashed stock 422 and the problem is gone. Turns out it was a bad flash from the previous owner.
Sent from my Nexus 4 using Tapatalk 2
SeraldoBabalu said:
I got mine to work by using a 2 into 1 usb plug. The kind that comes with portable CD writers. Once I got it working I reflashed stock 422 and the problem is gone. Turns out it was a bad flash from the previous owner.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for advice. During this day it worked properly twice - the phone just started detecting connection. No obvious reasons for that... I got a new device with stock 422 from amazon and haven't flashed or event rooted it. How do you think, should I try to flash it with official 4.2.2? Now I can say that it's most likely a software issue.
allookin said:
Thanks for advice. During this day it worked properly twice - the phone just started detecting connection. No obvious reasons for that... I got a new device with stock 422 from amazon and haven't flashed or event rooted it. How do you think, should I try to flash it with official 4.2.2? Now I can say that it's most likely a software issue.
Click to expand...
Click to collapse
I'd say try a factory reset first and see how that works.
Sent from my Nexus 4 using Tapatalk 2
SeraldoBabalu said:
I'd say try a factory reset first and see how that works.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Tried it out - the result is the same. Now I can not even unlock the bootloader to reflash 422... Btw I didn't managed to find a 2into1 cable but checked if the same trick would work with USB hub with external power - it works really better. The device can detect the connection almost all the times and I can see it listed in adb devices and as a mounted storage. Though in fastboot mode this doesn't help. Device remains unrecognized.
allookin said:
Tried it out - the result is the same. Now I can not even unlock the bootloader to reflash 422... Btw I didn't managed to find a 2into1 cable but checked if the same trick would work with USB hub with external power - it works really better. The device can detect the connection almost all the times and I can see it listed in adb devices and as a mounted storage. Though in fastboot mode this doesn't help. Device remains unrecognized.
Click to expand...
Click to collapse
well if you're getting a connection to the computer but not in fastboot, your drivers might just need removal/reinstallation.
once you get it going, reflash the stock 4.2.2 from google and see how it goes.
if that doesn't work and you can get it going, get it replaced by Google.
if you can, try it on a mac.. they don't need the drivers installed. just run it all from terminal.
Okay, I've managed to track down the issue...
Once I got it available for fastboot I've unlocked bootloader and then flashed with Cyanogen. The problem remained but I could get dmesg output for plug-in event. I've managed to get logs for problematic case (doesn't detect USB data connexion) and for correct behavior case (when Android detects USB data connection).
No sense to put the whole log pieces here just a brief quotes.
For correct case:
Code:
Avail curr from USB = 500
For incorrect case:
Code:
Avail curr from USB = 1500
USB module firmware tells the system that it has detected data-connection and enabled low-power mode (500mA). In this case Android initiates mtp and adb:
Code:
<6>[62539.001178] adb_open
<6>[62539.001269] mtp_bind_config
<6>[62539.001422] adb_bind_config
And in problematic case USB module firmware incorrectly indicates for the OS that there are only power-connection (5V/ground). I cant say exactly where the issue is but there are only two options - bug in USB module firmware or physical fault of connection (pins, bus or whatever else). Anyway I've to replace USB module or just go with it and use adb over network (the matter is that sending the device back to Amazon seller from my country would cost me 1/3 of the purchase total so I consider that just unreasonable).
Thanks to LG - for my money I got not only a box with device but also whole lotta fun =)

My Galaxy S4 won't stay connected to the computer via USB

Hey all. Just got my Galaxy S4 today and I was loving everything about it until... right now. For some reason, the darn USB won't stay connected to the computer. It doesn't matter if it's simply plugged into the computer as an "installer" or as a media device. It'll constantly disconnect and reconnect itself, even when I'm not transferring any files.
It's not the my computer/USB ports, either, since I can transfer files between my HTC Thunderbolt and Nexus 7 fine. I've also tested 2 other USB cables and they all behave the same way.
Anyone know what's going on? Did I get a lemon?
No im in the same boat. Was trying ti connect in today. I reinstalled and un installed the drivers about 4 times. Tried un selecting usb debugging in developers menu. Installed kies and used the drivers from it still no good. Used 3 different usb leads. Phone will still charge from pc and even when im installing the drivers again and connect the phone it will say that your new device is ready to use but still cant access phone, it simply does not show up.
Wouldn mind was working 2 days ago fine. Same usb port and all. And the port is fine cause my old s3 still reads from the same port.
snwman said:
No im in the same boat. Was trying ti connect in today. I reinstalled and un installed the drivers about 4 times. Tried un selecting usb debugging in developers menu. Installed kies and used the drivers from it still no good. Used 3 different usb leads. Phone will still charge from pc and even when im installing the drivers again and connect the phone it will say that your new device is ready to use but still cant access phone, it simply does not show up.
Wouldn mind was working 2 days ago fine. Same usb port and all. And the port is fine cause my old s3 still reads from the same port.
Click to expand...
Click to collapse
same problem with me!
every thing ok with s3 but the problem only with s4
please we need help to solve this problem!
Same problem
I have also been dealing with this for a while now. I have Windows 7 64bit and I have reinstalled the drivers many times through Kies and manually. It seems like the problem is getting worse since initially I could do some file transfer through usb if i fiddled with the device (changing usb ports, unplugging it, etc). Now I am hard pressed to get it to show up on the computer through MTP at all.
This is quite annoying since I am developing an android app and I need a usb connection in order to test it. A fix would be awesome.
I just tested on my sister's laptop and it doesn't have this problem. I clicked around the phone, transferred a 10gb movie, and left it plugged in to see if there were any signs of disconnects. None whatsoever. Odd. Maybe Galaxy S4 just doesn't like something with our computers. This is quite annoying.
I have a fresh Windows 7 64-bit partition I installed the other day so I'll test it out on that and report the results later today.
retsnom said:
I just tested on my sister's laptop and it doesn't have this problem. I clicked around the phone, transferred a 10gb movie, and left it plugged in to see if there were any signs of disconnects. None whatsoever. Odd. Maybe Galaxy S4 just doesn't like something with our computers. This is quite annoying.
I have a fresh Windows 7 64-bit partition I installed the other day so I'll test it out on that and report the results later today.
Click to expand...
Click to collapse
I do same thing, it is worked in another computer.
I am already put fresh win 7 but still same problem..
im on xp(retro yeah ha ha) but just a pc i have for my phones and stuff. But i got it working again by flashing my firmware through odin and its back working. Im blaming when i rooted it that it broke but ill see if it happens again
edit: Can confirm pc is now picking up phone. I just flashed the most recent stock rom for my carrier through odin and as soon as it finished updating its prefect now. Might wait another while to root it now and wait for more devs to jump aboard for more roms
snwman said:
im on xp(retro yeah ha ha) but just a pc i have for my phones and stuff. But i got it working again by flashing my firmware through odin and its back working. Im blaming when i rooted it that it broke but ill see if it happens again
edit: Can confirm pc is now picking up phone. I just flashed the most recent stock rom for my carrier through odin and as soon as it finished updating its prefect now. Might wait another while to root it now and wait for more devs to jump aboard for more roms
Click to expand...
Click to collapse
I'm on stock, no root.
Hi
I don't know if it may help but i noticed the usb doesn't work when the phone is locked.
I did check 'stay active while charging' in dev parameters and i never got disconnected again.
Sent from my GT-I9505 using xda app-developers app
Tested it out on a fresh copy of Windows 7 and it still continuously disconnect. What gives?
taargaa said:
Hi
I don't know if it may help but i noticed the usb doesn't work when the phone is locked.
I did check 'stay active while charging' in dev parameters and i never got disconnected again.
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Oops, missed your post. Unfortunately, it disconnects regardless of the phone's state.
My friend's S4 was doing the same thing on his desktop. Every time he would try to transfer pics the phone would disconnect after a few files.
I tried different things from reinstalling drivers to trying to only copy over a couple of files at a time, nothing worked.
Finally I plugged his phone into one of the back usb ports and transferred over 2gb with no problem and no disconnects since.
My guess is the S4 is a power hog and some usb ports just don't supply enough juice. Try plugging it in to a usb port that comes off a motherboard. Don't use the front ports or usb hubs. Hope this helps someone.
dirrtpoor said:
My friend's S4 was doing the same thing on his desktop. Every time he would try to transfer pics the phone would disconnect after a few files.
I tried different things from reinstalling drivers to trying to only copy over a couple of files at a time, nothing worked.
Finally I plugged his phone into one of the back usb ports and transferred over 2gb with no problem and no disconnects since.
My guess is the S4 is a power hog and some usb ports just don't supply enough juice. Try plugging it in to a usb port that comes off a motherboard. Don't use the front ports or usb hubs. Hope this helps someone.
Click to expand...
Click to collapse
I've been trying all kinds of different combinations of USB leads, phone settings and ports all morning and was just about getting ready to start a new Olympic sport of S4 hurling when I came across this post and plugged my USB straight into the back of my machine and it finally works!! Thank you dirrtpoor for your input - a simple fix, but nevertheless it worked.:good:
I suppose it makes sense that a quad core 1.9Ghz phone would be a power hog.
It wouldn't work on my home PC whatever I tried. Front or back USB ports.
On my dads PC sometimes it would display OK and other times "usb device has malfunctioned" (didn't try the rear USB port)
On my work PC it works fine on the rear ports.
I was having the same problem a few days ago, but then I reformatted the SD card, now everything seems OK.
Even the stock gallery app works now...?!
Guys I was having the same problem. For the life of me I couldn't figure out why suddenly my S4 wasn't being recognized by my computer. I finally went into developer options and noticed a "USB Debugging - Debugging mode launches when USB is connected" was turned on. I de-selected that, connected my phone and now my computer recognizes it again. I hope that helps guys, it helped me.
Samsung S4 sync problem
mgrisan1 said:
Guys I was having the same problem. For the life of me I couldn't figure out why suddenly my S4 wasn't being recognized by my computer. I finally went into developer options and noticed a "USB Debugging - Debugging mode launches when USB is connected" was turned on. I de-selected that, connected my phone and now my computer recognizes it again. I hope that helps guys, it helped me.
Click to expand...
Click to collapse
This may be laughably obvious but I'm a former Apple user, which has it's own dedicated USB connector, so I forget sometimes with the Samsung S4, which has a standard (looking) micro USB connector that I need a USB cable that is enabled for syncing as well as charging...not all USB cords with micro connectors on the phone end will carry the data because I imagine Samsung has made their phone's connector require a different wiring in the cable.
I was pulling my hair out yesterday trying to figure out why the computer wouldn't see the phone..then looked at the USB cable and realized I'd plugged a non-syncing cable in. I tried the cable that came with the phone and bingo, worked like it was supposed to.
Hope this helps, sometimes it's the little things we overlook that drive us nuts.
Any way to connect in master storage with out root.
Sent from my GT-I9500 using Tapatalk 4
Use a different usb cable and usb port. I know it sounds stupid but there has definitely been phantom problems which were solved this way, even with something as simple as adb commands
i have same problem. trying all the way but always with the same result...

[Q] Note 3, Windows 7, USB Device not recognized

Yet another instance of "USB Device not recognized" with the Note 3.
To save both you and me some time, I've tried every possible solution online. Tried reinstalling drivers, with Kies, without Kies, with universal android drivers, with toolkits, with anything. At some point, while having nothing else but Wondershare MobileGO for Android installed, it found it properly. But next time I connected, nothing. The phone doesn't give any sign of being connected to a pc other than charging (so goodbye "pull down the menu and change between mtp/ptp" solutions) and the pc simply says that the device has malfunctioned and cannot be recognized. I've tried 4 different pcs with ~6 ports each, no luck. I randomly tried on my gf's father's laptop, perfect connection, recognition, immediate installation of Samsung's drivers. So it's not Note's problem, it's my pc's. But the only thing the 4 pc's in my house have in common is Kaspersky, which i tried disabling and completely exiting between my tries.
Please help me, I've lost my sleep and my patience...
Looks like a bad usb connector on the phone after all. The phone is at a Samsung service point.

N9005 USB problem

So recently I noticed my PC can't connect to my phone for some reason, it used to work and it still charges it.
The note shows up as SAMSUNG_Android at Devices and Printers and it shows up as SAMSUNG Mobile USB Composite Device and SAMSUNG Mobile MTP Device.
I thought it could be the cable but it still charges my phone, although it looks like that the phone disconnects and reconnects really quickly when I play with it so it could be some connection problem.
I've read that it could be BC 1.1 (fast USB3 charging) but I tried both USB2 and USB3 and it still does this and it did work before.
I've tried removing the drivers and reconnecting it, reinstalling the drivers, disabling antivirus.
If you can help I'd appreciate it!
After installing a new kernel (to use GLTools) the USB started working again, the downside is I can't update the phone through kies (or do anything through kies), if you have a solution to the kies problem post here please.

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