[Q] G2 802 Screen doesnt show anything [HELP] - G2 Q&A, Help & Troubleshooting

Hello everyone,
I got this problem with my LG G2 that it fell in the water once, I directly put off the phone. (It was still intact after falling in water).
Later I turned it on but the screen did not show up. Sound works, Vibration works, TOUCH screen works (no graphical stuff) and even if I call my self with another phone the LG goes off, vibrates, plays the ringtone and everything.
I sent my phone to Dynafix which is the repair center, they said it's not available for warranty, because its water damage and they declared the phone as "Unrecoverable". Which I think is pretty weird. I have thought of repairing it myself by buying and new LCD and Digitalizer.
(w w w . etradesupply . com/lg-g2-d800-lcd-screen-and-digitizer-assembly.html)
I have never done that though but with a good tutorial on YouTube and the right tools I should be able to do it. But before I take any action which may not work I want more info about this problem.
I made a video of my phone but can't post any links here, the name is: "LG G2 screen doesnt go on? [HELP!]"
Thanks:good:

Don't waste your time or money on this. If it was completely immersed in water, it is in fact unrecoverable. The water might not have an effect on the device the first couple of hours, but after a short while it will corrode it's way trough the device, rendering it useless. The repair center won't touch it because they know that no matter what they do, there is a huge risk that the corrosion will come back. You're better off with a new device.
Sent from my LG-D802 using XDA Premium 4 mobile app

Really?
se1988 said:
Don't waste your time or money on this. If it was completely immersed in water, it is in fact unrecoverable. The water might not have an effect on the device the first couple of hours, but after a short while it will corrode it's way trough the device, rendering it useless. The repair center won't touch it because they know that no matter what they do, there is a huge risk that the corrosion will come back. You're better off with a new device.
Sent from my LG-D802 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The phone in on the charger and on, Everyday I still hear sounds and such. The phone hasnt been in water more then 1 sec though. And afterwards I left it drying in dry rice for 1 week. I know i am a bit selfish but I think there could be a chance of making it work.
The phone comes with a subscription for 2 years and it's not even a year old ;/

se1988 said:
Don't waste your time or money on this. If it was completely immersed in water, it is in fact unrecoverable. The water might not have an effect on the device the first couple of hours, but after a short while it will corrode it's way trough the device, rendering it useless. The repair center won't touch it because they know that no matter what they do, there is a huge risk that the corrosion will come back. You're better off with a new device.
Sent from my LG-D802 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not exactly the same but a friend was skipping lessons at school when we were like 10 (10ish years ago) and using Gameboy Advance SP in the toilets... you can guess what happened... Any way i took it apart and left it in a closet for a few days, gave it back to him fully working after. So it's not necessarily un-fixable.

WPG2 said:
The phone in on the charger and on, Everyday I still hear sounds and such. The phone hasnt been in water more then 1 sec though. And afterwards I left it drying in dry rice for 1 week. I know i am a bit selfish but I think there could be a chance of making it work.
The phone comes with a subscription for 2 years and it's not even a year old ;/
Click to expand...
Click to collapse
How fast until you took it apart? Also, did he remove the batteries quickly after water exposure? I'll bet that's not the case with the phone here...
Sent from my LG-D802 using XDA Premium 4 mobile app

Didn't remove battery, just the back cover
se1988 said:
How fast until you took it apart? Also, did he remove the batteries quickly after water exposure? I'll bet that's not the case with the phone here...
Sent from my LG-D802 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well yeah, I just turned it off got the back cover off but not got the battery out. and let it dry.
Is there any way to acces the phone's screen through my PC? The phone is rooted.

Fixed the phone!
I removed the main board from the phone and brushed the connections with a toothbrush. Re-assembled the phone and it worked!
The only money I spent is for a plastic opening tool and a philips screwdriver.
pho . to/5mF1y <- link for pics

Related

Phone power shuts off when tapped or bumped.

I just noticed a moment ago that when I tap my phone hard enough it turns off. For example sliding the kb open or setting it down on a table hard enough. I have to be real gentle with it now. And I have never been very rough with it its in great condition. I dropped it once on carpet a few months ago. But that's it. I have 2 batteries and I switch them out every other day. Could that have something to do with it? I really do not want to goto the sprint store and have the look at it because ill have to flash back to stock and deal with their lines and annoying staff. Anyone know what I can do to fix this issue?
Sent from my SPH-D700 using XDA App
Is it possible that you thumped it hard enough to knock it unconscious? Just kidding, sounds like you have a short somewhere.
Sent from my SPH-D700 using XDA Premium App
screw that. flash it back to stock and take it in. i wouldnt be able to deal with that.
^^ I agree
However, take a look at your battery contacts. One of my 3 is noticeably bent "differently" but not necessarily broken than the other 2 (although it's NEVER lost contact even in a fall). Maybe it's not maintaining the tension it needs to keep the connection.
kycrop44 said:
I just noticed a moment ago that when I tap my phone hard enough it turns off. For example sliding the kb open or setting it down on a table hard enough. I have to be real gentle with it now. And I have never been very rough with it its in great condition. I dropped it once on carpet a few months ago. But that's it. I have 2 batteries and I switch them out every other day. Could that have something to do with it? I really do not want to goto the sprint store and have the look at it because ill have to flash back to stock and deal with their lines and annoying staff. Anyone know what I can do to fix this issue?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Happens to me when I close the keyboard too hard so I put a piece of thin cardboard between the cover and battery to secure it even more and no more problem.
kennyglass123 said:
Happens to me when I close the keyboard too hard so I put a piece of thin cardboard between the cover and battery to secure it even more and no more problem.
Click to expand...
Click to collapse
doesnt paper heat up the battery more? and i think the OP should place a claim on the phone (you should too). you people paid a lot for your phone and it should work (without putting cardboard)
alexnaoumi said:
doesnt paper heat up the battery more? and i think the OP should place a claim on the phone (you should too). you people paid a lot for your phone and it should work (without putting cardboard)
Click to expand...
Click to collapse
your right I did pay alot for this phone and it should work properly without ghetto rigging it. It actually stopped for now idk what did it, I tried a number of things including pressing the battery in harder and that may of solved it, but I bet it does it again one day. plus I wouldnt mind having a brand new one if thats what they would do to fix it lol
That happened to me a couple times, but it was the extended batteries and thus generic cover that doesn't fit well to begin with.
alexnaoumi said:
doesnt paper heat up the battery more? and i think the OP should place a claim on the phone (you should too). you people paid a lot for your phone and it should work (without putting cardboard)
Click to expand...
Click to collapse
Then don't cover the whole battery. Use a small strip runnin diagionaly and fasten it to back cover is it don't move around when u drop your phone again.
Try a little peice of paper in between the batt and the wall of batt hole.
Epoxy your battery in place.
Or u can stop abusing your phone.
Tell your phone your sorry..
Sent from my SPH-D700 using XDA App
alexnaoumi said:
doesnt paper heat up the battery more? and i think the OP should place a claim on the phone (you should too). you people paid a lot for your phone and it should work (without putting cardboard)
Click to expand...
Click to collapse
Not anymore than sitting on my hip. Paper is an insulator so actually would help in Florida sun. But my issue is a $21 extended battery and extended back, not stock. So a small piece of cardboard helps to keep it really tight. Also probably because I have dropped my phone a few times.
keith5039756827 said:
Then don't cover the whole battery. Use a small strip runnin diagionaly and fasten it to back cover is it don't move around when u drop your phone again.
Try a little peice of paper in between the batt and the wall of batt hole.
Epoxy your battery in place.
Or u can stop abusing your phone.
Tell your phone your sorry..
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
LMAO!!!! Nice...think I will download a flowers jpg for my phone now.
My first epic did this. It's a manufacturing problem. I took it back and sprint replaced it. (I returned it the day after I bought it, though).
I have had this happen to me and all I did was flash a different rom. It seemed to be a had flash or the rom I was using. That is assuming you are rooted and running a custom rom. Give it a try. Flash something else and see if the problem goes away. Mine did.
I was on my way into the sprint store as I was restoring a different rom and after restoring i could not reproduce the power down when bumping or sliding keyboard. That's how I figured out it had to be the rom. I have not had it happen since, that was 5 months ago.
desire s turns off
Ive had my desire s for less than 2 months and ive had to leave it back for this reason. The slightest of taps to the bottom right corner and off it goes.
Estimated return time from the car phone warehouse is 1 month. whahahahah....
Mine does the same thing, bougt mine off ebay, esy fix I just took a very small piece of electrical tape, made it so its sticky on both sides and stuc it behind the battery
Sent from my SPH-D700 using XDA App
I had this problem also. Mine was one of the three contacta on the phone broke. The brass contacts that touch the battery.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
But my issue is a $21 extended battery and extended back, not stock
Click to expand...
Click to collapse
Same here! With the stock battery it works fine, but with the extended to hard of a jolt will reset it.

Goodbye Vibrant board

My vibrant gave up the ghost 2 days ago. Turned itself off and now it won't fully boot without turning itself off unless I leave it undisturbed on a table.
Something on/under the ringer/speaker is loose or corroded, because tapping on that part of the phone makes it cut itself off.
Been using a Galaxy Tab as my phone for the past day and a half. Galaxy Nexus should arrive at home this afternoon.
Goodbye vibrant and Bionix. I would have liked to keep you as a media player, but I guess it is not to ever be. You worked well... except for your wonky GPS and tendency to 'forget' custom ring tones for contacts.... and your shrinking battery life (I have 4 spare batteries).... and taking 2 minutes to read the SD cards during boot up.... but you sure had a nice screen.
You could still use it as a media player. Odin it back to stock then flash a rom. There's one that's design just for that.
You said when you tap it on the side it cuts its self, do you mean it shuts down?
Sent from my SGH-T959 using Tapatalk 2
When I tap it on the back surface of the phone, close to the top (basically where the ringer/speaker-phone is) then it shuts itself off (power goes off)
Other things can cause it to shut off, but that seems to be the problem area.
you may can fix it
well, if you have a soldering iron and a oven proceed, if not but you want to fix it go and buy one.
**Do it only as last resource and if you dont have an soldering station.**
take out the board of you vibrant, solder a small piece of any wire you have on an insignificant par of the board (like the gold border around it) put the board in the oven nearly at 200ÂșC and wait a bit of time till the solder you have done got liquid an the wire goes down.Turn off the oven and let the door open in order to cool ,wait till it got fresh enough to test.
Be happy!
Obs.:the board will get damage if you let it got more hot than necessary.
Good luck!
Are you suggesting that I connect the board to an electrical ground?
Did you have insurance on the phone? If so I'd get it replaced and then sell the new phone.
Sent from my SGH-T959 using xda premium
No. Phone insurance is mostly a rip off unless you lose it in the first ~4 months of ownership.
It was worth a shot.
I have it on mine, but I wonder what they would replace it with on a claim if I was to break it since they stopped selling the vibrant quite a while ago.
Sent from my SGH-T959 using xda premium
Tarzanman said:
Are you suggesting that I connect the board to an electrical ground?
Click to expand...
Click to collapse
no, only to you resolder you board without the full equipment needed.
Sorry for my bad english, it's not my natural language.
***BUT, if you still on warranty,wipe all,odin a stock rom and let they replace your phone.
Could you sell it for parts? I'm in need of a few vibrant parts at the moment.
acseazzu said:
Could you sell it for parts? I'm in need of a few vibrant parts at the moment.
Click to expand...
Click to collapse
Which parts are you interested in?
Im interested in phone mine has
Sent from my SGH-T959 using XDA

[Q] Back glass completely broken - but it has not falled :| - warranty?

Hi guys.
This morning I woke up as every other morning and did my breakfast on a glass table.
I always gently put the N4 on the glass table, with the bottom speaker just slightly out of the table's surface for being able to hear its sounds...I'm sure you know what I mean!
Fact is that this simple, standard and fair operation completely broke the back glass of the phone. I didn't even understand at first what all that creaky sounds were...then I felt like much dust was under the phone, but it was its back in millions of little parts. I posted a photo on G+ here https://plus.google.com/u/0/104235829819528805196/posts/dgbDjvAtGjM
Now...as I ask there...do you think warranty will cover this? It's a big hassle because I live in Italy and I bought it in an online shop in Germany with a re-shipment from there just because, as you know, the device wasn't much available elsewhere back in January (it's not available here in Italy even today). Do you think I take a risk if I send it back, like the device coming to LG and they refusing to repair it, so I just burnt lot of money of shipments and repair service for no reason? I see I could buy a replacement back for around 60 EUR but I will void the warranty opening it...and seeing how fragile it is....who knows what happens in the next 19 months....
In short, I need some advice
I'm not sure about warranty in Europe, so I'm not going to touch on that, however that break was caused by rapid temperature change, like if you run hot water on an iced over windshield on your car
Sent from my Galaxy Nexus using xda app-developers app
mrmidnight said:
however that break was caused by rapid temperature change, like if you run hot water on an iced over windshield on your car
Click to expand...
Click to collapse
This makes sense. The glass table is particularly cold at the touch, and thick. Even if I could also note that the phone was previously just in my bedroom at ambient temperature and no sun was on it, so, well, if the back of the phone was made of -some- part of simil-glass too, it was somehow cold too!
If you look close, the pattern comes from the camera, which doesn't sit flush, my guess is heat off the battery "vents" there, it was warm there, touched cold glass, and shattered
Sent from my Galaxy Nexus using xda app-developers app
That looks pretty cool. I would give google a call, but if anything you can always hide it with a skin.
mrmidnight said:
If you look close, the pattern comes from the camera, which doesn't sit flush, my guess is heat off the battery "vents" there, it was warm there, touched cold glass, and shattered
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Thinking more about it, I remember I had just detached the phone from charge. But something weird happened! When I woke up, and the phone was still under charge from the night, I noticed the battery was still at 99% and charging, after 7/9 hours!!! I just let it complete the charge to 100% before detaching it. It could be it was particularly how and I did not notice it....
won't lie, that is by far the prettiest cracked back i've ever seen for a n4. hahaha
@ErgMeglio Well, you weren't dancing on it, so I'd say Google and/or LG would cover it with an International Warranty. I'm no lawyer, and bought mine through Google Play ... So I'd simply go back to them for a repair.
Sent from my Nexus 4 using Tapatalk 2
I've sent it under warranty after so many headaches with the shop.
Now I am awaiting for their investigation to know if they are going to cover it as they should.. imho...
Cross your fingers for me please
Inviato dal mio Desire HD con Tapatalk 2

Water damage!

Hi all..
Saturday(8/3/13) morning I was out by my pool with my five year old daughter and her friend that spent the night making sure they were "ok". I hadn't planned on going swimming but after a while I got bored and hot and decided I was going in. I was wearing my "gym shorts" and didn't mind if they got wet and typically do Not put my phone in the pocket of these shorts except for this particular morning I did have it in there for whatever reason and needless to say my phone was in the pool for over 5 minutes before I noticed. DAMNIT!!! I am really depressed over this as I had tons of photos/emails/texts/passwords/other info stored on it. Basically that phone had been an essential part of my life since I had it and had everything set up JUST the way I want it. I put it in rice as soon as I could but with very little hope. I left it in the rice for over 24 hours before trying to put it back together and of course, No power! =( I figured the warranty was voided so I took it apart to see if I could see visible damage. I didn't notice anything but a little dirt, put it back together and tried it again. It did not come on, But I noticed after a few seconds about the middle of the screen and middle of back started getting warm to the touch. Doesn't this mean power is coming from Somewhere? Is there Any hope here? Thanks for Any information and for reading. Sorry this is so long but I had to tell the story to "someone" and I feel too stupid to tell anyone in real life.
If it still has the ability to use power, the screen may be the only thing damaged, assuming all the chipsets are fine.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4
Most people keep it in rice longer than 24 hours. Sometimes several days is necessary. You could also try pulling it apart and submerging the parts in as near pure isopropyl alcohol as you can find. Then, hit it with a blow dryer for a while. Isopropyl evaporates at a much higher rate than water, it displaces any water that might be there, and it does not corrode parts. Then, put it back in the rice for a day or so to make sure all of the moisture is gone. Of course, it might already be to late, but it might be worth trying.
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Rule of thumb is 3 days in rice. The obove comment is also viable. I personally have had success with using an oven at 200f for about 4 hours, but you have to disassemble the entire device.
It seems that you screwed the pooch by trying to turn it on after 24 hours.
Sent from my SPH-D710 using xda premium
Thanks all for the info. I took the phone apart, cleaned each piece with 91% alcohol + toothbrush, then put it back in rice (sealed) until this afternoon. I have just taken the parts out and put the phone back together. I plugged it in nothing. I put the battery in, pushed power and still nothing.(I didn't really expect anything just small smidgen of hope). When I put battery in and push power button and leave it a few seconds though, it starts getting pretty warm to the right of the rear camera. The battery is not warm at all, does this mean battery is fried? And if there is heat being generated should I still have any hope? It seems if it was totally "dead" no heat would be generated?
It means that it is getting power, but something fried...
Sent from my SGH-I337 using xda premium
K, thanks for info! Guess I will try a different battery. Wish I had a friend with an S4, sadly most of my friends(even my wife) are all part of the apple sheep.
I doubt the battery is the culprit... It can't hurt to try though...
Sent from my SGH-I337 using xda premium
Kilhd said:
K, thanks for info! Guess I will try a different battery. Wish I had a friend with an S4, sadly most of my friends(even my wife) are all part of the apple sheep.
Click to expand...
Click to collapse
I doubt its your battery man. If the phone is heating up, it could only do that if it was drawing power. The heat also means ur CPU has to be working too, i think your screen is shot.
I think you're probably right about screen. I guess I should give up but I just got a new 2-yr contract when I bought the phone (on release day). I really just want to get all my photos(including ones of my now 9 month old, most of her pics were on there). I've never done anything like this to a phone so never bothered to get insurance or anything. Bet I will now!
You could have the screen replaced. Might be a bit pricey, but it's better than spending anywhere from 400 to 650 for a whole new device.
Sent from my SGH-I337 using xda premium
I dropped my phone off at a cell phone repair shop. They called today and said "water damage repair was unsucessful" is there still a chance replacing lcd screen may work?
Sent from my SAMSUNG-SGH-I897 using xda app-developers app
Something could have fried when it was dropped into the water. It could be anything from the battery to the motherboard or even the daughterboard. Also insurance wont help. It doesn't cover water damage. You could try a new battery because it could be just that. You should also let it in rice for a few days. Take it apart as much as you feel comfortable with and put it baggy of rice
Sent from my SGH-I337 using Tapatalk 2

headphones not recognised after phone got dunked

So I accidently dunked my z2 in the bath took it out everything OK used last night when I took it out of the water it said that headphones had been inserted which they hadn't. Anyway today I go to use my noise cancellation headphones and its not recognising anything has been plugged in. So plays through the speaker. Tried headphones elsewhere and they work. Anyone have any ideas ?
Just checked mine it's working. I was washing my phone yesterday to make sure there is no gap issues or problem with waterproofing. Take it back to the shop and tell them headphones are not working.
Sent from my D6503 using XDA Premium 4 mobile app
Use compressed air in the jack. It's most likely just left over moisture or particals
Sent from my D6503 using XDA Premium 4 mobile app
flumps said:
Use compressed air in the jack. It's most likely just left over moisture or particals
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Will look into buying some air thanks
update thanks for all the help cleaned out socket with a coiled up iece of kitchen roll and all working again
Strangeland16 said:
update thanks for all the help cleaned out socket with a coiled up iece of kitchen roll and all working again
Click to expand...
Click to collapse
Awesome. I've had the same issue with other phones after using them in the rain
Sent from my D6503 using XDA Premium 4 mobile app
hey
same problem with me, I washed the phone (didn't even let it sink, just flowing water for a few seconds) meanwhile once it said "headphones recognized" (which it clearly should not lol, it should be secured against shorting the pins out..) and this morning it kept working-notworking (like i was plugging in and out simulteniously) and finally totally stopped working
any ideas? should I try some dry blower ?
--edit
nvm I cleaned it with the little ear-cleaning buds/sticks. It did have some moisture to it. After a few tries it started working again. In my opinion, this is still pretty sad and poor performance from a water proof phone..
Take note that it was almost 12 hours ago I washed it.
Ive never had this problem but you should read the manual
Hey i feel like unpopular opinon penguin here , but two things 1, dont use sound while under water. and dont use sound features (includes mike) 2-4 hours after it been in water. it says it right in your manual their. 2. if you didnt do those things its posible the build of your phone isnt up to standard. Also i Could be wrong BUT DONT USE COMPRESSED AIR TO CLEAN YOUR PHONE. look im not certain about these seals or water proofing done but they may break under strong air pressure plus you may be pushing the water (unlikely) but further into your phone may be into a place where its not meant to be/ ever gotten two without added focused compressed air maybe even forcing the breakage of a seal (unlikely again with the ip rating) but i would not be risking this . ive tested my phone for water proofing and have not once had a single problem so maybe the phone is faulty. take it back and get it tested dont clean it yourself. it also talks about the warrenty in the manual which talks if seals are broken or moisturefound in certain parts breaks the warrenty so be very carefull. soz for my bad grammar

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