Database Users

Vega LCD panel cracked but not the covering glass

I am still confused as to how this could happen. I had left my Vega on charge yesterday when the Wife and I went out for the day. We don't have kids or pets. When I got back in the evening I went to use my vega and when I switched it on the LCD went funny as in one of the pics below. How could this be cracked and withno sign of any damage to the outer casing or front glass at all!!
I am at a loss as to how this could have happened unless we have ghosts that like messing with technology. . Luckily I haver gadget insurance so can claim on that!

Dropped on edge maybe.shock could have cracked it.heat?
Sent from my HTC Desire using XDA App

hello all
My vega sometimes gets super hot when charging.
I notiiced it recently. Screen was left on too. So, could be heat?
a complte guess btw.

orlok said:
hello all
My vega sometimes gets super hot when charging.
I notiiced it recently. Screen was left on too. So, could be heat?
a complte guess btw.
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Click to collapse
It could have been heat. I did leave it on the bed charging.

serialkillazzs said:
Dropped on edge maybe.shock could have cracked it.heat?
Sent from my HTC Desire using XDA App
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Click to collapse
It was fine when I left it on charge but cracked when I got home. No-one else was home so couldn't have been from a drop. If it was heat the only thing I can think of is that it was on the bed so maybe got too hot. But then that is a poor design issue. I tried explaining that to pcworld but they said it could have only been caused by damage and is therefore not warranty. So gadget insurance claim here I come.

Hello there,
Will you have to send the vega off to insurers to be analysed? or is it simply just a claim?
Wouuld be interesting to find the cause.
Rgds
L

Anyone heard of this happening to any other smartphone?
I have desire HD and have noticed it can get quite hot while charging and the same if on the bed. Seems like we shouldn't leave our phones on a bed. Can only guess it has to do with residual heat that the bed covers hold, add to that the extra heat from charging. Unlucky mate.
However I've never heard of lcd screen cracking, although a cheap watch (lcd) can look like that if the pressure gets too much, as in if you go diving past its rating. Maybe something similar from the expansion of liquid inside display due to heat...
Either way good luck
Sent from my Desire HD using XDA App

[Q] Glass back shattered

Having just come off the phone to my Network, I'm worried about my choice of Nexus 4. My first one I have had less than a week and this morning the back glass went ping whilst it was sitting on the sofa doing nothing, the entire back just shattered all on its own.
The Network operator advised there are issues with leaving the phone on charge for long periods and the battery overheating causing the glass to shatter. I was offered an alternate phone, but I actually like the Nexus so am giving it another go. Has anyone else experienced anything similar?
I'm used to charging my phone overnight whilst in bed as I don't feel this is excessive over charging????

This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..

It's the heat, do you live in a child country, or keep the ac low? Since the glass is thick, the temperature gradient between the two sides causes expansion like in a bi metallic strip, causing it to bend, and eventually crack as strain goes beyond the critical point of elasticity. 11th grade physics
Sent from my GT-I9100
If I helped you, please hit the thanks button!
---------- Post added at 12:10 AM ---------- Previous post was at 12:09 AM ----------
Long story short, don't subject the phone to a temperature gradient of more than 7-10 degrees Celsius, the glass will break, gorilla or no gorilla
Sent from my GT-I9100
If I helped you, please hit the thanks button!

euki69 said:
This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..
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No such thing as all modern phones/batteries have circuitry built in to prevent overcharging. The phone will tell the AC adapter to stop supplying power and as such it does. You can keep devices plugged in for days without any current reaching the battery. If your phone is still charging past 100% then that's a faulty AC adapter which should be replaced.
It's -20C outside now while inside being 20C so that's a 40 degree difference and I have no issues with my phone just cracking out of no where. Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).

shotta35 said:
No such thing as all modern phones/batteries have circuitry built in to prevent overcharging. The phone will tell the AC adapter to stop supplying power and as such it does. You can keep devices plugged in for days without any current reaching the battery. If your phone is still charging past 100% then that's a faulty AC adapter which should be replaced.
It's -20C outside now while inside being 20C so that's a 40 degree difference and I have no issues with my phone just cracking out of no where. Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).
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I can only go by what my Network told me, I was placed on hold whilst they contacted the Nexus Team whoever they are. When he came back he stated that I had left my phone charging for too long which would have likely caused the glass to fail.
Even I was shocked when I saw the shattered glass and thought they're going to think I dropped it. But then dropping the phone with the special glass shouldn't cause it to shatter, maybe a crack or two, but as per the picture this is an all over shatter.
Maybe I just had a one off duff phone, time will tell as I've ordered a replacement as I actually love the phone itself. Had a HTC for 2 years with not a scratch as I look after my things.

Hantslad said:
I was placed on hold whilst they contacted the Nexus Team whoever they are. When he came back he stated that I had left my phone charging for too long which would have likely caused the glass to fail.
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Sorry but this is utter nonsense. If this is really what they said, then either they were winding you up for a laugh, or they didn't know what they were talking about.
Sent from my Nexus 4 using xda premium

steviewevie said:
Sorry but this is utter nonsense. If this is really what they said, then either they were winding you up for a laugh, or they didn't know what they were talking about.
Sent from my Nexus 4 using xda premium
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Maybe they thought it was funny and were winding me up then. I guess they just replace phones for no reason?
I'm pretty sure if there were no known faults they wouldn't just offer a free exchange or an alternate phone if they thought I'd smashed the thing myself.

Mine broke by being in my pocket just the other day. It's on it's way to LG right now for possible Warranty work.

shotta35 said:
Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).
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Click to collapse
Its not the glass affected by temperature changes, rather the metal components and frame that are. This "can" cause glass to crack.

Did your phone have any kind of skin or protector on the back?
I have heard stories of cracking from temp changes.
I have a front and back protector and have not had any trouble with mine going from zero degrees outside to 70 inside or vice versa.

euki69 said:
This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..
Click to expand...
Click to collapse
Leaving it charging over night has absolutely no ill effects on the battery.
Sent from my Nexus 4 using Tapatalk 2

Hantslad said:
The Network operator advised there are issues with leaving the phone on charge for long periods and the battery overheating causing the glass to shatter.
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Click to collapse
Hmm I charge my phone during night since november and still perfect

Are you making this story up mate? I don`t believe a word of it and it sounds like troll language to me Damage like that seems to be caused by a fall (flat on it`s back) rather than a overheated battery imo. It would take a sudden 40-50 degrees Celsius increase and most probably the glas would melt rather than break. Breakage is caused by temperature differences between the inner and outer side off the glas. And you don`t have it fixed allthough they offered it too you?

Hi
It looks like a typical stress fracture of the glass.
I'm not convinced normal changes in temperature is the cause as otherwise we'd not be using glass for windows!
Charging overnight is perfectly safe and doesn't harm the battery. Lithium batteries explode if constantly charged so the charging circuitry is carefully designed to monitor the charge and stop it when the battery is full. There are also safe guards in place, which likely the red flashing LED issue is an indicator of a fail-safe being triggered.
Sometimes lithium batteries go wrong. The lithium batteries in the Nexus are not in a rigid metal can like most but a different technology that allows them to be in a soft foil packet, much like you might find food in. This means a fault can cause the battery to expand, this would deform the back, stressing the glass and breaking it. Typically with such a fault there will be heat, so 1st line support on hearing of customers finding a hot phone with a smashed back may be coming to the wrong conclusion that heat is the cause.
The only people that know the truth are LG who will find these phones winging their way back to them, and unless this is a huge problem where a recall is required, we will probably never know or be told of a confirmed cause of these "Unexplained Spontaneous Back Shattering" events or USBS, and there probably isn't one single cause anyway.
Regards
Phil

gee2012 said:
Are you making this story up mate? I don`t believe a word of it and it sounds like troll language to me Damage like that seems to be caused by a fall (flat on it`s back) rather than a overheated battery imo. It would take a sudden 40-50 degrees Celsius increase and most probably the glas would melt rather than break. Breakage is caused by temperature differences between the inner and outer side off the glas. And you don`t have it fixed allthough they offered it too you?
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Why would I make it up? I asked the question if anyone else has had similar issues as when my replacement arrives on Tuesday, if it happens again, I would like to know if it is infact a common issue.
Had I have dropped the phone I would be asking if anyone knows how I could get it fixed. Why would anyone waste time posting a load of lies?
As it happens 3 Network have advised they are aware of over charging causing the back glass to break, although I don't see any warnings or advice over how long you should keep a phone on charge.
I fail to see how what I have stated has given you reason to think I am trolling. I am happy with the phone itself and feel it's worth another go as it's fast and to be honest is one of the best handsets I have had.

Hantslad said:
As it happens 3 Network have advised they are aware of over charging causing the back glass to break, although I don't see any warnings or advice over how long you should keep a phone on charge.
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Click to collapse
Sounds like 3's support staff don't know what they are taking about.
Sent from my Nexus 4 using xda premium

steviewevie said:
Sounds like 3's support staff don't know what they are taking about.
Sent from my Nexus 4 using xda premium
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Click to collapse
Now, this I can agree with. The reason I have given the phone a second chance is that I believe I had a duff phone. I was offered a different phone, but stuck with the Nexus as I actually love it so far.
When I contacted 3, they placed me on hold for a few minutes and came back to advise they had spoken to the Nexus Team, wether that be at 3 or Google, I have no idea. The conversation was almost accusing me of over charging, but being an average phone user I do not know what over charging is. I just plug the phone in and leave it as I always have with previous phones.
The phone itself was not in any pocket, but just sitting on the sofa when it shattered and I too find it hard to believe it just shattered by itself, but in all honesty it did! I have no reason to come on here and say otherwise.
Let's hope the replacement will give me many hours of use, I've ordered a 2 cases to ensure if I do drop it, I get some protection.

Overdose1986 said:
Hmm I charge my phone during night since november and still perfect
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+1
I have charged overnight every night since November with no ill effects. I've used various nexus and non-nexus chargers.
I've also never used a screen protector and have had no scratches. I have a 3 quid S tpu for the back and sides.
Sent from my Nexus 4 using xda premium

I've never not charged a phone all night. If I had to wake up at 1 or 2 in the morning to unplug this phone I would sell it today, that is ridiculous. I can't believe that LG or any company would think that this would be acceptable in 2013. Maybe back in the stone age but not today. With that being said, my phone is still in perfect condition with a protector on the front and back. The only thing that drives me crazy is the creakiness of the phone. I hope this crap gets straightened out.
Sent from my Nexus 4 using xda premium

Be warned. Heat damage.

I think people should know about this, including that Sony do not cover it at all in warranty, nor do insurers.
I left my phone on the dashboard of the work van for around 4 hours whilst out on site. It was a baking hot day and I never considered the heat to be a concern.
Come back 4 hours later to find a crack, yes a crack, in the top right corner of my screen. It certainly wasn't there before I left the van, I changed the screen protector on the drive down, as I was in the passenger seat before anyone says something
The crack is roughly two inches long and has affected the panel beneath the screen, push on the crack and the screen goes all funky.
Having spoken to various shops and Sony themselves. They all agree it's the heat. It was only about 25° Celsius, scorching for the UK, so for you in the hot countries, heed this... DON'T leave the phone exposed to direct sunlight. Sony don't give a rats ass if the screen breaks.
Sent from my C6603 using XDA Premium 4.
Ride it like you downhill it.

I doubt they would honor the warranty because it's not factory damage. The obvious is that you left it in an extreme condition. Many electronic devices have advise that do not leave them under direct sunlight. Especially, Z is black which absorbs a lot of heat when compare to other colors.
Sent from my C6603 using Tapatalk 4

I've had CDs warp when left on the dash in direct sunlight.
I know it was only 25°C outside, but consider that the windscreen will magnify the sun's rays and the heat is also trapped in what is basically an enclosed metal shed.
Sent from my C6603 using Tapatalk 4

ngvuanh said:
I doubt they would honor the warranty because it's not factory damage. The obvious is that you left it in an extreme condition. Many electronic devices have advise that do not leave them under direct sunlight. Especially, Z is black which absorbs a lot of heat when compare to other colors.
Sent from my C6603 using Tapatalk 4
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Click to collapse
My Z is white though and was back facing up, still lesson learnt on this one.

kingvortex said:
I've had CDs warp when left on the dash in direct sunlight.
I know it was only 25°C outside, but consider that the windscreen will magnify the sun's rays and the heat is also trapped in what is basically an enclosed metal shed.
Sent from my C6603 using Tapatalk 4
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Yeah, I got unlucky on this, It didn't seem warm due to the wind but silly me didn't think of that.

In my country, the Nederlands, there is a instance which helps customers get in contact with companies like Sony. It's called the 'Consumentenbond'. They wrote and article about these cracks and asked everyone with a crack to contact them. Sony gave a reaction and should now be working on the issues people claimed.
I definitely think Sony does actually care.
My Z is to repair for a loose back panel now, but I also contacted this instance about this. Sony would get in contact with me in a few days to solve the problems and complains.
Sent from my LG-E430 using xda app-developers app

Kirkymole said:
My Z is white though and was back facing up, still lesson learnt on this one.
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cars easily get over 140 fahrenheit inside on hot days. of course it's going to get heat damage. i destroyed an ipod several years ago leaving it in a car glovebox. it would only work when it was refrigerated.

nbell13 said:
cars easily get over 140 fahrenheit inside on hot days. of course it's going to get heat damage. i destroyed an ipod several years ago leaving it in a car glovebox. it would only work when it was refrigerated.
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There has been some days here in portugal that got over 45C and just leaving the phone for 10minutes on the passenger seat would make the glass extremely hot, it's like a sun-magnet. I reckon that 10 more minutes and something realy realy bad would happen like a glass crack.

Other than accidently placing the phone in the car on a hot day, I am more worried that the phone overheats itself when I'm using it to play games. What more living in a country that's has tropical weather all year long
Sent from my C6603 using Tapatalk 2

You are lucky.
I did the same worth my bb9900 and the battry expanded inside the phone opening the back cover of the phone.
If it happened to XZ then the whole phone will crack.
Ps temp was that day close to 40c
Sent from my C6602 using xda app-developers app

All I know is that I have left it for 5+ hours in the car under direct sunlight in mid summer (40°C in Greece) several times while GPS, bluetooth, 4G was on and Google maps was running, the battery reached 58°C and my phone is still alive! No cracks, no melt downs, no back cover unglued etc.

25 degrees is not what your dashboard's temperature is. You should be aware that the dashboard is on a whole other level of freaking hotness under the sun. I don't think any company would honor warranty for cooked gear.

sandrin0 said:
In my country, the Nederlands, there is a instance which helps customers get in contact with companies like Sony. It's called the 'Consumentenbond'. They wrote and article about these cracks and asked everyone with a crack to contact them. Sony gave a reaction and should now be working on the issues people claimed.
I definitely think Sony does actually care.
My Z is to repair for a loose back panel now, but I also contacted this instance about this. Sony would get in contact with me in a few days to solve the problems and complains.
Sent from my LG-E430 using xda app-developers app
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Click to collapse
Leaving your phone in the car on its dashboard, on a hot day has nothing to do with warranty or any faults of the manufacturer! This is his own fault not sony's..
The cracks you're thinking are build-quality problems.
Sent from my C6603 using xda app-developers app

i got a crack in my screen i dont know why as i've been very careful with it i had to replace the device from service else i would have had to pay about 400 euro for service or 3000 sek (im Swedish), i got a replacement device and still had to pay 1500 sek (about 150 or 200 euro) this all happened before x-mas and i had to be with a temp old ****ty phone till after new year

[Q] G2 802 Screen doesnt show anything [HELP]

Hello everyone,
I got this problem with my LG G2 that it fell in the water once, I directly put off the phone. (It was still intact after falling in water).
Later I turned it on but the screen did not show up. Sound works, Vibration works, TOUCH screen works (no graphical stuff) and even if I call my self with another phone the LG goes off, vibrates, plays the ringtone and everything.
I sent my phone to Dynafix which is the repair center, they said it's not available for warranty, because its water damage and they declared the phone as "Unrecoverable". Which I think is pretty weird. I have thought of repairing it myself by buying and new LCD and Digitalizer.
(w w w . etradesupply . com/lg-g2-d800-lcd-screen-and-digitizer-assembly.html)
I have never done that though but with a good tutorial on YouTube and the right tools I should be able to do it. But before I take any action which may not work I want more info about this problem.
I made a video of my phone but can't post any links here, the name is: "LG G2 screen doesnt go on? [HELP!]"
Thanks:good:

Don't waste your time or money on this. If it was completely immersed in water, it is in fact unrecoverable. The water might not have an effect on the device the first couple of hours, but after a short while it will corrode it's way trough the device, rendering it useless. The repair center won't touch it because they know that no matter what they do, there is a huge risk that the corrosion will come back. You're better off with a new device.
Sent from my LG-D802 using XDA Premium 4 mobile app

Really?
se1988 said:
Don't waste your time or money on this. If it was completely immersed in water, it is in fact unrecoverable. The water might not have an effect on the device the first couple of hours, but after a short while it will corrode it's way trough the device, rendering it useless. The repair center won't touch it because they know that no matter what they do, there is a huge risk that the corrosion will come back. You're better off with a new device.
Sent from my LG-D802 using XDA Premium 4 mobile app
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Click to collapse
The phone in on the charger and on, Everyday I still hear sounds and such. The phone hasnt been in water more then 1 sec though. And afterwards I left it drying in dry rice for 1 week. I know i am a bit selfish but I think there could be a chance of making it work.
The phone comes with a subscription for 2 years and it's not even a year old ;/

se1988 said:
Don't waste your time or money on this. If it was completely immersed in water, it is in fact unrecoverable. The water might not have an effect on the device the first couple of hours, but after a short while it will corrode it's way trough the device, rendering it useless. The repair center won't touch it because they know that no matter what they do, there is a huge risk that the corrosion will come back. You're better off with a new device.
Sent from my LG-D802 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not exactly the same but a friend was skipping lessons at school when we were like 10 (10ish years ago) and using Gameboy Advance SP in the toilets... you can guess what happened... Any way i took it apart and left it in a closet for a few days, gave it back to him fully working after. So it's not necessarily un-fixable.

WPG2 said:
The phone in on the charger and on, Everyday I still hear sounds and such. The phone hasnt been in water more then 1 sec though. And afterwards I left it drying in dry rice for 1 week. I know i am a bit selfish but I think there could be a chance of making it work.
The phone comes with a subscription for 2 years and it's not even a year old ;/
Click to expand...
Click to collapse
How fast until you took it apart? Also, did he remove the batteries quickly after water exposure? I'll bet that's not the case with the phone here...
Sent from my LG-D802 using XDA Premium 4 mobile app

Didn't remove battery, just the back cover
se1988 said:
How fast until you took it apart? Also, did he remove the batteries quickly after water exposure? I'll bet that's not the case with the phone here...
Sent from my LG-D802 using XDA Premium 4 mobile app
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Click to collapse
Well yeah, I just turned it off got the back cover off but not got the battery out. and let it dry.
Is there any way to acces the phone's screen through my PC? The phone is rooted.

Fixed the phone!
I removed the main board from the phone and brushed the connections with a toothbrush. Re-assembled the phone and it worked!
The only money I spent is for a plastic opening tool and a philips screwdriver.
pho . to/5mF1y <- link for pics

The note5 can't handle ANY water

I had my 64gig note5 for 3 weeks. I treated it like every other phone i have ever had, including pulled it out in a light drizzle for 2 seconds to check a text.
Apparently this phone is not water safe at all.
My screen started acting up and i sent it in, and they say it has water damage, from just having a few dots of rain in it, IN A CASE.
Last Samsung product I ever buy. And I have bought a lot from them.
Be careful. Buy insurance. Or don't buy this phone.
When i get it back i will do a tear down and show you were it is vulnerable.

This says otherwise... https://www.youtube.com/watch?v=kOSS_YeeKRs

2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
Sent from my SM-N920T using Tapatalk

Light drizzle as in when I wiped it off and put it back in my pocket the screen had maybe 8 raindrops on it.
As far as how other phones do in videos, IDK, all I know is my phone and how I treated it and how Samsung denied my repair.
I asked the guy when I called them how he knows there wasn't a failure in manufacture of the glue or whatever and they refused to even talk about that, "It shows water damage inside", that was all the proof he needed that it was not the phone's fault.
I actually added up all the TVs and such I have bought from Samsung, it's over $10k, and I could probably buy that again in future stuff easily. It's too bad they have terrible service, they have lost a lot of future income.
It's not surprising Apple is beating them up again.
If I did something like dropped this phone in water or spilled a big gulp on it, I wouldn't be complaining, that's my fault. But NO $900 phone should be toast from a few rain drops. It's pathetic.
princeasi said:
2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
Sent from my SM-N920T using Tapatalk
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Click to collapse

Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
Sent from my SM-N920T using Tapatalk

It's from Sprint direct.
Is it even water damage? Or is it just Samsung's poor service? IDK.
Yes, it's crazy. Yes, I can't imagine a few drops of rain can destroy a 3 week phone, and that they see "corrosion" inside when it was only a 2 weeks old when I pulled it out in the drizzle.
Yes, I can't imagine it either, but it happened.
What's even worse though, is Samsung didn't even offer to fix it for cost. They say it costs MORE to fix than buy a new one. Which is completely a joke. They can't put a new motherboard in it for less than $900? That's just insane.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a new one?
princeasi said:
Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
Sent from my SM-N920T using Tapatalk
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Click to collapse

DAvid_B said:
Or is it just Samsung's poor service? IDK.
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Less than 24 hours after I got it I dropped mine from about two feet. It landed half on the grass half on the concrete patio. The back glass cracked. Rather than rant that the back shouldn't have cracked from that particular drop I owned it and called Samsung to get it repaired. It's $76 including them paying roundtrip 2 day shipping. I'd say that's pretty good service. The progress of the repair was available to me step-by-step onine and it was quite detailed. Do you mind posting yours? I'd be curious to see what led to it being beyond economical repair.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a news one?
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Click to collapse
If I put diesel in a two week old gas-powered car not too hard to imagine at all. You admit you got the phone wet so the part that's gray is how wet you got it. I left mine outside face up on the patio table and it got caught in a sudden rain shower. It was fine in every respect afterward. So at least based on my experience it's not that water sensitive. But each drop and water encounter is different so everyone's experience is YMMV.

Yeah samsung will not fix anything at their cost once water damage is confirmed from that little sticker.
Sent from my SM-N920T using Tapatalk

Sounds like your seals are faulty or the drain lane was clogged with dirt.
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app

Anecdotes do not equal facts...
Title of this thread is misleading.

First, Samsung never claim this phone is water resistance or Water proof. Second, You just have the ****tiest luck, Mine was in my jeans the other day, soaking wet from heavy rain and it still working.
What you should have try is turning it off and sat it in front of a fan for a couple hours to see if that fix it.
P.s it not physically possible that a light drizzle can messed up the screen...unless rain got through the ear piece. or you just trolling around.

One drop just got in the wrong place, like through the connector in the bottom or something

a 2 sec rain "drizzle" dropping into the bottom connector, frying the motherboard is an unlikely event lol.
Sent from my SM-N920T using Tapatalk

All I can say is "Murphy's law".
Just bad luck, I had self broken back glass on Z3 and stuck autofocus (constant macro shots lol) which I fixed by shaking the phone, looked like lense was stuck.
And yeah I'm even more impressed by your accident considering all the waterproof tests which S6 passed or lasted for very long till fully dead.
Wysłane z mojego D6603 przy użyciu Tapatalka

Water dots can be activated if you have it in the bathroom while taking a hot shower...

Anyone who damages their note 5 due to him/her taking it into an environment extreme enough to cause water dots is user error. Not the fault of the manufacturer!
Sent from my SM-N920T using Tapatalk

ShannonPricePhoto said:
Water dots can be activated if you have it in the bathroom while taking a hot shower...
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I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.

HNIC215 said:
I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.
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he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.

bfilipowski said:
he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.
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I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.

HNIC215 said:
I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.
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Click to collapse
Understood. I was just stating an all to common issue based on my experience as a service and repair technician for Samsung devices. There is no wiggle room when the water indicator is tripped. Only option is insurance replacement.
Do whatever you want with your phone. I'll continue to use my waterproof Bluetooth speaker in damp areas.