I had my 64gig note5 for 3 weeks. I treated it like every other phone i have ever had, including pulled it out in a light drizzle for 2 seconds to check a text.
Apparently this phone is not water safe at all.
My screen started acting up and i sent it in, and they say it has water damage, from just having a few dots of rain in it, IN A CASE.
Last Samsung product I ever buy. And I have bought a lot from them.
Be careful. Buy insurance. Or don't buy this phone.
When i get it back i will do a tear down and show you were it is vulnerable.
This says otherwise... https://www.youtube.com/watch?v=kOSS_YeeKRs
2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
Sent from my SM-N920T using Tapatalk
Light drizzle as in when I wiped it off and put it back in my pocket the screen had maybe 8 raindrops on it.
As far as how other phones do in videos, IDK, all I know is my phone and how I treated it and how Samsung denied my repair.
I asked the guy when I called them how he knows there wasn't a failure in manufacture of the glue or whatever and they refused to even talk about that, "It shows water damage inside", that was all the proof he needed that it was not the phone's fault.
I actually added up all the TVs and such I have bought from Samsung, it's over $10k, and I could probably buy that again in future stuff easily. It's too bad they have terrible service, they have lost a lot of future income.
It's not surprising Apple is beating them up again.
If I did something like dropped this phone in water or spilled a big gulp on it, I wouldn't be complaining, that's my fault. But NO $900 phone should be toast from a few rain drops. It's pathetic.
princeasi said:
2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
Sent from my SM-N920T using Tapatalk
It's from Sprint direct.
Is it even water damage? Or is it just Samsung's poor service? IDK.
Yes, it's crazy. Yes, I can't imagine a few drops of rain can destroy a 3 week phone, and that they see "corrosion" inside when it was only a 2 weeks old when I pulled it out in the drizzle.
Yes, I can't imagine it either, but it happened.
What's even worse though, is Samsung didn't even offer to fix it for cost. They say it costs MORE to fix than buy a new one. Which is completely a joke. They can't put a new motherboard in it for less than $900? That's just insane.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a new one?
princeasi said:
Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
Sent from my SM-N920T using Tapatalk
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Click to collapse
DAvid_B said:
Or is it just Samsung's poor service? IDK.
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Click to collapse
Less than 24 hours after I got it I dropped mine from about two feet. It landed half on the grass half on the concrete patio. The back glass cracked. Rather than rant that the back shouldn't have cracked from that particular drop I owned it and called Samsung to get it repaired. It's $76 including them paying roundtrip 2 day shipping. I'd say that's pretty good service. The progress of the repair was available to me step-by-step onine and it was quite detailed. Do you mind posting yours? I'd be curious to see what led to it being beyond economical repair.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a news one?
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Click to collapse
If I put diesel in a two week old gas-powered car not too hard to imagine at all. You admit you got the phone wet so the part that's gray is how wet you got it. I left mine outside face up on the patio table and it got caught in a sudden rain shower. It was fine in every respect afterward. So at least based on my experience it's not that water sensitive. But each drop and water encounter is different so everyone's experience is YMMV.
Yeah samsung will not fix anything at their cost once water damage is confirmed from that little sticker.
Sent from my SM-N920T using Tapatalk
Sounds like your seals are faulty or the drain lane was clogged with dirt.
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app
Anecdotes do not equal facts...
Title of this thread is misleading.
First, Samsung never claim this phone is water resistance or Water proof. Second, You just have the ****tiest luck, Mine was in my jeans the other day, soaking wet from heavy rain and it still working.
What you should have try is turning it off and sat it in front of a fan for a couple hours to see if that fix it.
P.s it not physically possible that a light drizzle can messed up the screen...unless rain got through the ear piece. or you just trolling around.
One drop just got in the wrong place, like through the connector in the bottom or something
a 2 sec rain "drizzle" dropping into the bottom connector, frying the motherboard is an unlikely event lol.
Sent from my SM-N920T using Tapatalk
All I can say is "Murphy's law".
Just bad luck, I had self broken back glass on Z3 and stuck autofocus (constant macro shots lol) which I fixed by shaking the phone, looked like lense was stuck.
And yeah I'm even more impressed by your accident considering all the waterproof tests which S6 passed or lasted for very long till fully dead.
Wysłane z mojego D6603 przy użyciu Tapatalka
Water dots can be activated if you have it in the bathroom while taking a hot shower...
Anyone who damages their note 5 due to him/her taking it into an environment extreme enough to cause water dots is user error. Not the fault of the manufacturer!
Sent from my SM-N920T using Tapatalk
ShannonPricePhoto said:
Water dots can be activated if you have it in the bathroom while taking a hot shower...
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Click to collapse
I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.
HNIC215 said:
I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.
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Click to collapse
he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.
bfilipowski said:
he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.
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Click to collapse
I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.
HNIC215 said:
I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.
Click to expand...
Click to collapse
Understood. I was just stating an all to common issue based on my experience as a service and repair technician for Samsung devices. There is no wiggle room when the water indicator is tripped. Only option is insurance replacement.
Do whatever you want with your phone. I'll continue to use my waterproof Bluetooth speaker in damp areas.
Related
GUYS,
PLEASE BEWARE, the Galaxy S3 is no where as sturdy as the S1 which i previously owned or a S2.
Today it just fell off from my pocket and see what happened to the screen :-(
I had dropped my previous S1 a million times in the period of 2 years and not a single scratch
I am going to give it in on warranty, pathetic stuff from samsung
please everyone take care and use a casing.
Yikes
That's annoying. Hope you get it fixed mate.
I wonder if Samsung does that dirty trick of logging out the G sensor to detect whether it's been dropped or not and not accept warranty repairs based on it.
It was all fine after the drop. I used it for about 30 min. Then when i woke up in the morning, the screen was like this
it was a very subtle drop, this is pathetic quality and should be covered under manufacturer defect
Warranty don't cover clumsiness
G-sensor isn't a dirty trick to see if phone is dropped its proof
Sending back for warranty repairs saying you didn't drop it is a dirty trick
If you drop your phone a million times I strongly suggest phone insurance and a otter box case
Sent from my GT-I9100 using XDA
then they should say that this phone is made out of glass.
ITs a phone its supposed to be able to take such small hicups
Suck it up man.
Don't drop so much money on something so epic if you can't take care of it.
Phone aren't made for dropping.
Sent from my GT-I9300 using Tapatalk 2
To be fair, its pretty reasonable to expect that someone would at some point in a two year period drop a device that they will likely be carrying about with them ALL the time and removing it from and replacing it in their pocket frequently.
Just yesterday my s3, having only got it on monday, slid off the arm of my sofa because every surface of it is glassy smooth and bounced off the edge of a wooden table. Luckily it was unscathed but it is not unreasonable to expect a device of this nature to be able to withstand such an accident.
There is a certain amount of luck involved here though because obvioisly even the lightest tap at the right angle and position could shatter a screen.
Sent from my GT-I9300 using xda premium
manemzjum said:
Warranty don't cover clumsiness
G-sensor isn't a dirty trick to see if phone is dropped its proof
Sending back for warranty repairs saying you didn't drop it is a dirty trick
If you drop your phone a million times I strongly suggest phone insurance and a otter box case
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
Agree with the last line if you are prone to dropping the phone alot you should definitely get a otterbox.
Joshnz said:
Suck it up man.
Don't drop so much money on something so epic if you can't take care of it.
Phone aren't made for dropping.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
If i am paying this amount of money for a phone i would expect it to survive a fall or 2.
hefonthefjords said:
To be fair, its pretty reasonable to expect that someone would at some point in a two year period drop a device that they will likely be carrying about with them ALL the time and removing it from and replacing it in their pocket frequently.
Just yesterday my s3, having only got it on monday, slid off the arm of my sofa because every surface of it is glassy smooth and bounced off the edge of a wooden table. Luckily it was unscathed but it is not unreasonable to expect a device of this nature to be able to withstand such an accident.
There is a certain amount of luck involved here though because obvioisly even the lightest tap at the right angle and position could shatter a screen.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
In the 6 months that i had my S2 i dropped it twice and Thank GOD nothing happened to it.. i am careful with my phone but in the end i am just human and it is quite possible for the phone to fall.
Do you want a slim sexy phone that is fragile, or do you want a sturdy phone like this?
zondakaka said:
it was a very subtle drop, this is pathetic quality and should be covered under manufacturer defect
Click to expand...
Click to collapse
only if the manufacturer dropped it.
Tachikoma_kun said:
Do you want a slim sexy phone that is fragile, or do you want a sturdy phone like this?
Click to expand...
Click to collapse
LOL was gonna reply with teh same
Also try playing cricket and catching ball you'll develop better grip and control over things you hold in your hands
sak500 said:
LOL was gonna reply with teh same
Also try playing cricket and catching ball you'll develop better grip and control over things you hold in your hands
Click to expand...
Click to collapse
With today's technology and what it costs is the minimum that can withstand drops of at least 50 cm like my RAZR .........
If im not mistaken it seems as if all the white ones are the ones with the faulty issues... the cracked screens, the exploding phone, dead screen... dont you think that might be the reason they're releasing the white at a later time? to perfect it a lil more...i read something where that they had to redo the pebble blue because of some issues and maybe they're redo'ing the white version...hmmm makes sense....:good:
Unlucky mate, hope it gets fixed. I am fairly certain that my phone is going to get dropped sooner or later, simply because it's so big (even more so in a case) that I can't hold it securely in one hand and operate it properly at the same time.
Tbh I'm going to keep hold of it until the rumoured multiple Nexuses come out later in the year and then maybe sell it on to get something slightly smaller.
Slicktune said:
If im not mistaken it seems as if all the white ones are the ones with the faulty issues... the cracked screens, the exploding phone, dead screen... dont you think that might be the reason they're releasing the white at a later time? to perfect it a lil more...i read something where that they had to redo the pebble blue because of some issues and maybe they're redo'ing the white version...hmmm makes sense....:good:
Click to expand...
Click to collapse
no. I think since the pebble blue was delayed due to Samsung's color issue, the bulk of what was immediately available were the white phones. Then when a few units had problems, they happened to be white.
My white one fell out of my hoody jacket as I was running for the bus, I was lucky that it landed on the cement, not the grass or I wouldn't have noticed it. Three corners have massive damage and there paint scraped off, it really did hit the ground hard. But the screen is perfect
Sent from my GT-I9300 using XDA
Tachikoma_kun said:
Do you want a slim sexy phone that is fragile, or do you want a sturdy phone like this?
Click to expand...
Click to collapse
looks like some alien robot
Tachikoma_kun said:
Do you want a slim sexy phone that is fragile, or do you want a sturdy phone like this?
Click to expand...
Click to collapse
...or how about something that does both like the Galaxy S2
I agree that if you drop your phone you only have yourself to blame if it breaks but having said that i also believe a device like this should be able to withstand some drops, they managed it with the S1 & the S2.
My advice would be to get it insured and get a case of any description, something is better than nothing, even if it's only a pouch!
giftedgiggsy11 said:
...or how about something that does both like the Galaxy S2
I agree that if you drop your phone you only have yourself to blame if it breaks but having said that i also believe a device like this should be able to withstand some drops, they managed it with the S1 & the S2.
My advice would be to get it insured and get a case of any description, something is better than nothing, even if it's only a pouch!
Click to expand...
Click to collapse
Did you even read two comments above yours?
Sent from my MB860 using XDA
Having just come off the phone to my Network, I'm worried about my choice of Nexus 4. My first one I have had less than a week and this morning the back glass went ping whilst it was sitting on the sofa doing nothing, the entire back just shattered all on its own.
The Network operator advised there are issues with leaving the phone on charge for long periods and the battery overheating causing the glass to shatter. I was offered an alternate phone, but I actually like the Nexus so am giving it another go. Has anyone else experienced anything similar?
I'm used to charging my phone overnight whilst in bed as I don't feel this is excessive over charging????
This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..
It's the heat, do you live in a child country, or keep the ac low? Since the glass is thick, the temperature gradient between the two sides causes expansion like in a bi metallic strip, causing it to bend, and eventually crack as strain goes beyond the critical point of elasticity. 11th grade physics
Sent from my GT-I9100
If I helped you, please hit the thanks button!
---------- Post added at 12:10 AM ---------- Previous post was at 12:09 AM ----------
Long story short, don't subject the phone to a temperature gradient of more than 7-10 degrees Celsius, the glass will break, gorilla or no gorilla
Sent from my GT-I9100
If I helped you, please hit the thanks button!
euki69 said:
This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..
Click to expand...
Click to collapse
No such thing as all modern phones/batteries have circuitry built in to prevent overcharging. The phone will tell the AC adapter to stop supplying power and as such it does. You can keep devices plugged in for days without any current reaching the battery. If your phone is still charging past 100% then that's a faulty AC adapter which should be replaced.
It's -20C outside now while inside being 20C so that's a 40 degree difference and I have no issues with my phone just cracking out of no where. Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).
shotta35 said:
No such thing as all modern phones/batteries have circuitry built in to prevent overcharging. The phone will tell the AC adapter to stop supplying power and as such it does. You can keep devices plugged in for days without any current reaching the battery. If your phone is still charging past 100% then that's a faulty AC adapter which should be replaced.
It's -20C outside now while inside being 20C so that's a 40 degree difference and I have no issues with my phone just cracking out of no where. Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).
Click to expand...
Click to collapse
I can only go by what my Network told me, I was placed on hold whilst they contacted the Nexus Team whoever they are. When he came back he stated that I had left my phone charging for too long which would have likely caused the glass to fail.
Even I was shocked when I saw the shattered glass and thought they're going to think I dropped it. But then dropping the phone with the special glass shouldn't cause it to shatter, maybe a crack or two, but as per the picture this is an all over shatter.
Maybe I just had a one off duff phone, time will tell as I've ordered a replacement as I actually love the phone itself. Had a HTC for 2 years with not a scratch as I look after my things.
Hantslad said:
I was placed on hold whilst they contacted the Nexus Team whoever they are. When he came back he stated that I had left my phone charging for too long which would have likely caused the glass to fail.
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Click to collapse
Sorry but this is utter nonsense. If this is really what they said, then either they were winding you up for a laugh, or they didn't know what they were talking about.
Sent from my Nexus 4 using xda premium
steviewevie said:
Sorry but this is utter nonsense. If this is really what they said, then either they were winding you up for a laugh, or they didn't know what they were talking about.
Sent from my Nexus 4 using xda premium
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Click to collapse
Maybe they thought it was funny and were winding me up then. I guess they just replace phones for no reason?
I'm pretty sure if there were no known faults they wouldn't just offer a free exchange or an alternate phone if they thought I'd smashed the thing myself.
Mine broke by being in my pocket just the other day. It's on it's way to LG right now for possible Warranty work.
shotta35 said:
Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).
Click to expand...
Click to collapse
Its not the glass affected by temperature changes, rather the metal components and frame that are. This "can" cause glass to crack.
Did your phone have any kind of skin or protector on the back?
I have heard stories of cracking from temp changes.
I have a front and back protector and have not had any trouble with mine going from zero degrees outside to 70 inside or vice versa.
euki69 said:
This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..
Click to expand...
Click to collapse
Leaving it charging over night has absolutely no ill effects on the battery.
Sent from my Nexus 4 using Tapatalk 2
Hantslad said:
The Network operator advised there are issues with leaving the phone on charge for long periods and the battery overheating causing the glass to shatter.
Click to expand...
Click to collapse
Hmm I charge my phone during night since november and still perfect
Are you making this story up mate? I don`t believe a word of it and it sounds like troll language to me Damage like that seems to be caused by a fall (flat on it`s back) rather than a overheated battery imo. It would take a sudden 40-50 degrees Celsius increase and most probably the glas would melt rather than break. Breakage is caused by temperature differences between the inner and outer side off the glas. And you don`t have it fixed allthough they offered it too you?
Hi
It looks like a typical stress fracture of the glass.
I'm not convinced normal changes in temperature is the cause as otherwise we'd not be using glass for windows!
Charging overnight is perfectly safe and doesn't harm the battery. Lithium batteries explode if constantly charged so the charging circuitry is carefully designed to monitor the charge and stop it when the battery is full. There are also safe guards in place, which likely the red flashing LED issue is an indicator of a fail-safe being triggered.
Sometimes lithium batteries go wrong. The lithium batteries in the Nexus are not in a rigid metal can like most but a different technology that allows them to be in a soft foil packet, much like you might find food in. This means a fault can cause the battery to expand, this would deform the back, stressing the glass and breaking it. Typically with such a fault there will be heat, so 1st line support on hearing of customers finding a hot phone with a smashed back may be coming to the wrong conclusion that heat is the cause.
The only people that know the truth are LG who will find these phones winging their way back to them, and unless this is a huge problem where a recall is required, we will probably never know or be told of a confirmed cause of these "Unexplained Spontaneous Back Shattering" events or USBS, and there probably isn't one single cause anyway.
Regards
Phil
gee2012 said:
Are you making this story up mate? I don`t believe a word of it and it sounds like troll language to me Damage like that seems to be caused by a fall (flat on it`s back) rather than a overheated battery imo. It would take a sudden 40-50 degrees Celsius increase and most probably the glas would melt rather than break. Breakage is caused by temperature differences between the inner and outer side off the glas. And you don`t have it fixed allthough they offered it too you?
Click to expand...
Click to collapse
Why would I make it up? I asked the question if anyone else has had similar issues as when my replacement arrives on Tuesday, if it happens again, I would like to know if it is infact a common issue.
Had I have dropped the phone I would be asking if anyone knows how I could get it fixed. Why would anyone waste time posting a load of lies?
As it happens 3 Network have advised they are aware of over charging causing the back glass to break, although I don't see any warnings or advice over how long you should keep a phone on charge.
I fail to see how what I have stated has given you reason to think I am trolling. I am happy with the phone itself and feel it's worth another go as it's fast and to be honest is one of the best handsets I have had.
Hantslad said:
As it happens 3 Network have advised they are aware of over charging causing the back glass to break, although I don't see any warnings or advice over how long you should keep a phone on charge.
Click to expand...
Click to collapse
Sounds like 3's support staff don't know what they are taking about.
Sent from my Nexus 4 using xda premium
steviewevie said:
Sounds like 3's support staff don't know what they are taking about.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Now, this I can agree with. The reason I have given the phone a second chance is that I believe I had a duff phone. I was offered a different phone, but stuck with the Nexus as I actually love it so far.
When I contacted 3, they placed me on hold for a few minutes and came back to advise they had spoken to the Nexus Team, wether that be at 3 or Google, I have no idea. The conversation was almost accusing me of over charging, but being an average phone user I do not know what over charging is. I just plug the phone in and leave it as I always have with previous phones.
The phone itself was not in any pocket, but just sitting on the sofa when it shattered and I too find it hard to believe it just shattered by itself, but in all honesty it did! I have no reason to come on here and say otherwise.
Let's hope the replacement will give me many hours of use, I've ordered a 2 cases to ensure if I do drop it, I get some protection.
Overdose1986 said:
Hmm I charge my phone during night since november and still perfect
Click to expand...
Click to collapse
+1
I have charged overnight every night since November with no ill effects. I've used various nexus and non-nexus chargers.
I've also never used a screen protector and have had no scratches. I have a 3 quid S tpu for the back and sides.
Sent from my Nexus 4 using xda premium
I've never not charged a phone all night. If I had to wake up at 1 or 2 in the morning to unplug this phone I would sell it today, that is ridiculous. I can't believe that LG or any company would think that this would be acceptable in 2013. Maybe back in the stone age but not today. With that being said, my phone is still in perfect condition with a protector on the front and back. The only thing that drives me crazy is the creakiness of the phone. I hope this crap gets straightened out.
Sent from my Nexus 4 using xda premium
I think people should know about this, including that Sony do not cover it at all in warranty, nor do insurers.
I left my phone on the dashboard of the work van for around 4 hours whilst out on site. It was a baking hot day and I never considered the heat to be a concern.
Come back 4 hours later to find a crack, yes a crack, in the top right corner of my screen. It certainly wasn't there before I left the van, I changed the screen protector on the drive down, as I was in the passenger seat before anyone says something
The crack is roughly two inches long and has affected the panel beneath the screen, push on the crack and the screen goes all funky.
Having spoken to various shops and Sony themselves. They all agree it's the heat. It was only about 25° Celsius, scorching for the UK, so for you in the hot countries, heed this... DON'T leave the phone exposed to direct sunlight. Sony don't give a rats ass if the screen breaks.
Sent from my C6603 using XDA Premium 4.
Ride it like you downhill it.
I doubt they would honor the warranty because it's not factory damage. The obvious is that you left it in an extreme condition. Many electronic devices have advise that do not leave them under direct sunlight. Especially, Z is black which absorbs a lot of heat when compare to other colors.
Sent from my C6603 using Tapatalk 4
I've had CDs warp when left on the dash in direct sunlight.
I know it was only 25°C outside, but consider that the windscreen will magnify the sun's rays and the heat is also trapped in what is basically an enclosed metal shed.
Sent from my C6603 using Tapatalk 4
ngvuanh said:
I doubt they would honor the warranty because it's not factory damage. The obvious is that you left it in an extreme condition. Many electronic devices have advise that do not leave them under direct sunlight. Especially, Z is black which absorbs a lot of heat when compare to other colors.
Sent from my C6603 using Tapatalk 4
Click to expand...
Click to collapse
My Z is white though and was back facing up, still lesson learnt on this one.
kingvortex said:
I've had CDs warp when left on the dash in direct sunlight.
I know it was only 25°C outside, but consider that the windscreen will magnify the sun's rays and the heat is also trapped in what is basically an enclosed metal shed.
Sent from my C6603 using Tapatalk 4
Click to expand...
Click to collapse
Yeah, I got unlucky on this, It didn't seem warm due to the wind but silly me didn't think of that.
In my country, the Nederlands, there is a instance which helps customers get in contact with companies like Sony. It's called the 'Consumentenbond'. They wrote and article about these cracks and asked everyone with a crack to contact them. Sony gave a reaction and should now be working on the issues people claimed.
I definitely think Sony does actually care.
My Z is to repair for a loose back panel now, but I also contacted this instance about this. Sony would get in contact with me in a few days to solve the problems and complains.
Sent from my LG-E430 using xda app-developers app
Kirkymole said:
My Z is white though and was back facing up, still lesson learnt on this one.
Click to expand...
Click to collapse
cars easily get over 140 fahrenheit inside on hot days. of course it's going to get heat damage. i destroyed an ipod several years ago leaving it in a car glovebox. it would only work when it was refrigerated.
nbell13 said:
cars easily get over 140 fahrenheit inside on hot days. of course it's going to get heat damage. i destroyed an ipod several years ago leaving it in a car glovebox. it would only work when it was refrigerated.
Click to expand...
Click to collapse
There has been some days here in portugal that got over 45C and just leaving the phone for 10minutes on the passenger seat would make the glass extremely hot, it's like a sun-magnet. I reckon that 10 more minutes and something realy realy bad would happen like a glass crack.
Other than accidently placing the phone in the car on a hot day, I am more worried that the phone overheats itself when I'm using it to play games. What more living in a country that's has tropical weather all year long
Sent from my C6603 using Tapatalk 2
You are lucky.
I did the same worth my bb9900 and the battry expanded inside the phone opening the back cover of the phone.
If it happened to XZ then the whole phone will crack.
Ps temp was that day close to 40c
Sent from my C6602 using xda app-developers app
All I know is that I have left it for 5+ hours in the car under direct sunlight in mid summer (40°C in Greece) several times while GPS, bluetooth, 4G was on and Google maps was running, the battery reached 58°C and my phone is still alive! No cracks, no melt downs, no back cover unglued etc.
25 degrees is not what your dashboard's temperature is. You should be aware that the dashboard is on a whole other level of freaking hotness under the sun. I don't think any company would honor warranty for cooked gear.
sandrin0 said:
In my country, the Nederlands, there is a instance which helps customers get in contact with companies like Sony. It's called the 'Consumentenbond'. They wrote and article about these cracks and asked everyone with a crack to contact them. Sony gave a reaction and should now be working on the issues people claimed.
I definitely think Sony does actually care.
My Z is to repair for a loose back panel now, but I also contacted this instance about this. Sony would get in contact with me in a few days to solve the problems and complains.
Sent from my LG-E430 using xda app-developers app
Click to expand...
Click to collapse
Leaving your phone in the car on its dashboard, on a hot day has nothing to do with warranty or any faults of the manufacturer! This is his own fault not sony's..
The cracks you're thinking are build-quality problems.
Sent from my C6603 using xda app-developers app
i got a crack in my screen i dont know why as i've been very careful with it i had to replace the device from service else i would have had to pay about 400 euro for service or 3000 sek (im Swedish), i got a replacement device and still had to pay 1500 sek (about 150 or 200 euro) this all happened before x-mas and i had to be with a temp old ****ty phone till after new year
hello everyone,
I notice in some youtube demo hands on that the Galaxy S 5 has a removable battery and its back cover can be removed without screws.
I was curious on how effective its Waterproof claims leaving the battery prone for water penetration unlike the Galaxy S 4 Active.
Sent from my SAMSUNG-SGH-T959 using xda app-developers app
You freakn people needa learn how to read and stop with this WATER PROOF stuff. IT'S NOT WATER PROOF.... WATER RESISTANT damn dude, read better!
Joe0113 said:
You freakn people needa learn how to read and stop with this WATER PROOF stuff. IT'S NOT WATER PROOF.... WATER RESISTANT damn dude, read better!
Click to expand...
Click to collapse
ok, its water resistant.
why does Samsung made it vulnerable for the water to get in Galaxy S 5 with a non-screw back cover ?
it is IP67....
meaning dust cannot get in at all, regardless how fine it is (6)
and you can submerge it in water and have water jets fired at it (7)
i dont see any reason to doubt the waterproofing.
the phone has to be tested before getting an IP certification.
spazzy1912 said:
it is IP67....
meaning dust cannot get in at all, regardless how fine it is (6)
and you can submerge it in water and have water jets fired at it (7)
i dont see any reason to doubt the waterproofing.
the phone has to be tested before getting an IP certification.
Click to expand...
Click to collapse
Im fairly sure that those certification numbers are mostly an estimate, I highly doubt your phone will be destroyed if you go a couple inches over the 1m mark. Sure, there is more pressure and its a risk you are willing to take but it should be fine.
Plus its better for Samsung to under-report the waterproof rating than to exaggerate and have to deal with the backlash of people with damaged devices.
Sent from my SGH-I337M using Tapatalk
msavic6 said:
Im fairly sure that those certification numbers are mostly an estimate, I highly doubt your phone will be destroyed if you go a couple inches over the 1m mark. Sure, there is more pressure and its a risk you are willing to take but it should be fine.
Plus its better for Samsung to under-report the waterproof rating than to exaggerate and have to deal with the backlash of people with damaged devices.
Sent from my SGH-I337M using Tapatalk
Click to expand...
Click to collapse
It isn't an estimate. It was tested at those condition and passed it. Although there are no guarantees on what it will do beyond those conditions
spazzy1912 said:
It isn't an estimate. It was tested at those condition and passed it. Although there are no guarantees on what it will do beyond those conditions
Click to expand...
Click to collapse
It was tested at those specific conditions to gain certification but it wasn't tested until the device completely failed.
Hence why I say its an estimate, I highly doubt that 1m of submersion is the maximum threshold for the device and anything above that will result in spontaneous failure. The phone can probably handle quite a bit more than that but Samsung chooses to not advertise it as such.
Samsung left themselves a safety gap since they know customers will go above and beyond the rated limits and they don't want to have to deal with all the pissed off customers.
Sent from my SGH-I337M using Tapatalk
souleater11 said:
hello everyone,
I notice in some youtube demo hands on that the Galaxy S 5 has a removable battery and its back cover can be removed without screws.
I was curious on how effective its Waterproof claims leaving the battery prone for water penetration unlike the Galaxy S 4 Active.
Sent from my SAMSUNG-SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
The active didn't use screws either, if you close the back properly there shouldn't be an issue.
Check this post
http://forum.xda-developers.com/showthread.php?p=50782722
It doesn't matter if its unibody or not Samsung or Sony. Rules for waterRESISTANT phones are the same. You cant dive with them.
Wysłane z mojego GT-I9295 przy użyciu Tapatalka
Is Salt water really that harmful to the phone if you rinse it in fresh water immediately after its exposure to the salt water.
I mean if your going to dump it underwater to capture a couple images, I dont see why the Salt water should bother the phone.
Sent from my SGH-I337M using Tapatalk
msavic6 said:
It was tested at those specific conditions to gain certification but it wasn't tested until the device completely failed.
Hence why I say its an estimate, I highly doubt that 1m of submersion is the maximum threshold for the device and anything above that will result in spontaneous failure. The phone can probably handle quite a bit more than that but Samsung chooses to not advertise it as such.
Samsung left themselves a safety gap since they know customers will go above and beyond the rated limits and they don't want to have to deal with all the pissed off customers.
Sent from my SGH-I337M using Tapatalk
Click to expand...
Click to collapse
Guess we'll find out when it hits the market and everyone goes underwater to take photos. I'm sure then we will find the "threshold," lol.
deeznuts said:
Guess we'll find out when it hits the market and everyone goes underwater to take photos. I'm sure then we will find the "threshold," lol.
Click to expand...
Click to collapse
Samsung is going to advertise the phone as water resistant and to a consumer's ears that will mean waterproof. People will take the phone way below 1m under water and will probably complain if it gets damaged, the thing I'm wondering is will the warranty cover water damage?
Sent from my Galaxy Nexus using Tapatalk
msavic6 said:
Samsung is going to advertise the phone as water resistant and to a consumer's ears that will mean waterproof. People will take the phone way below 1m under water and will probably complain if it gets damaged, the thing I'm wondering is will the warranty cover water damage?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Doubtful, this is why i also get a third party insurance on my devices. Cover everything except loss/stolen phone. I'm sure the youtube videos will be entertaining though! Really stuck between getting the S5 as my first Samsung device, the Z2, or the new HTC but have yet to see what they offer. I'm really liking the water resistant feature though and doubt HTC will have it to offer a hell of a lot for my personal interest. Seems HTC is always 6-8mths behind everyone else. Upgrade is soon for me.
Hey everyone,
My Xperia Z1 Compact has been sent in to the repair center now because of a waterdamage caused by a leaking backcover / frame whick killed the camera button first and then the mainboard. All flaps and so were closed and no water got in that way. 2-3 weeks and I'll have my Z1 Compact again.
Anyone else who've been sending in their phones on warranty because of waterdamage? How did it go? Did they replace the phone or did they just repair it?
Sent from my LT18i using Tapatalk 2
devstaff said:
Hey everyone,
My Xperia Z1 Compact has been sent in to the repair center now because of a waterdamage caused by a leaking backcover / frame whick killed the camera button first and then the mainboard. All flaps and so were closed and no water got in that way. 2-3 weeks and I'll have my Z1 Compact again.
Anyone else who've been sending in their phones on warranty because of waterdamage? How did it go? Did they replace the phone or did they just repair it?
Sent from my LT18i using Tapatalk 2
Click to expand...
Click to collapse
thats scarry. even if waterproof, i wont risk my z1c in the pool anytime. heard lots of storys about the z1c damaging itself with water even with flaps closed...
profyler said:
thats scarry. even if waterproof, i wont risk my z1c in the pool anytime. heard lots of storys about the z1c damaging itself with water even with flaps closed...
Click to expand...
Click to collapse
Yes, I was terrified whem my phone broke as I've only had it for 2-3 weeks . I hope that they'll resolves it, otherwise I will just use my insurance.
And this phone, Xperia Arc S, drives me crazy as it's slow and sluggish.
Sent from my LT18i using Tapatalk 2
@OP,
I've been through a similar experience with yours ... more details here .. starting from #12.
Spoilers: happy ending ... at #28
well mine survived the pool, hot sun. used it more than 30 mins in wet conditions, ans 20 mins straight underwater on 2m depth.
2 weeks later, now, no issue at all.
just the sound bug in kitkat my alarm struggles to ring, but its funny
ro_explorer said:
@OP,
I've been through a similar experience with yours ... more details here .. starting from #12.
Spoilers: happy ending ... at #28
Click to expand...
Click to collapse
Did your backcover sound weird when pressing down on it on 2 of the corners?
Sent from my Nexus 7 using Tapatalk
Nope .. no sound. It is solid as a rock ...
ro_explorer said:
Nope .. no sound. It is solid as a rock ...
Click to expand...
Click to collapse
Good, I miss my phone already
Sent from my Nexus 7 using Tapatalk
Man, I don't even want to know how Sony is going to handle warranty claims based on water damage.
It's going to be a nightmare. At least in Germany, where mobile phone companies try a lot of things to avoid a warranty repair / exchange.
How will it be possible for the consumer (and Sony) to determine whether it was an open port or a valid claim....?
How are things going to play out if Sony claims that it was an open port - and I'm sure it wasn't.
Those are the concerns that make me keep my Z1c dry at the moment...
Regards,
Yoko
maybe replace it with a refurbished one
Sent from my iNew V3 using Tapatalk
Yup happened to me.
What happened was, I bought this in Taiwan on my honeymoon and to test the "WaterProof" claim, I threw it in the ocean in Guam, took under water photos with it and it died a few hours later.
Sony said that they it is waterproof only in FRESHWATER but the repair center was nice enough to send me a brand new replacement unit. Since this was a product outside of the USA region, they actually went out of their way to import it and send it to me. The process took a month but I'm happy they made the effort!
yep, my phone is for evetualy rain drops or drops from bath, i dont trust this device in the pool...
soulreaver99 said:
Sony said that they it is waterproof only in FRESHWATER but the repair center was nice enough to send me a brand new replacement unit.
Click to expand...
Click to collapse
WOW!
That would never hapen in Germany, at least I have never heard of such a customer service!
Indeed the Z1c is only rated for fresh water with the explanation that salt water will conduct electricity between the two magnetic charger points...
I don't know about that, but at least they gave an explanation...
Yoko
So there are more people who've been encountering this "issue". Hmm
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Creaky back
devstaff said:
Did your backcover sound weird when pressing down on it on 2 of the corners?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
My fones back is somewhat creaky.. should i be worried about this waterdamage stuff? I use it in water alot and dont want to ruin it but i got a waterproof fone cause i wanted a 'waterproof' one! I want to install the glass back to maby make it more solid.
howdy all,
bought my device early february in germany and took it into a freshwater pool standing and taking a couple of underwater face shots via the camera button.
shortly after that the display startet to get all distorted and i powered it off all the way and took out all cards. i thoroughly airdryed it with the car vents on my way back home and was able to revive it.
a couple of days later i repeated the procedure in the said pool and it killed the device - it shut down and upon restart it got stuck at the battery symbol.
all indicators had turned red even though i am sure i closed all holes correctly and did not exceed the depth limitations!
since there was no saturn in my city i returned it to mediamarkt, who luckily exchanged the device to a brand spanking new one- i doubt they send it to sony care center before that!
lucky me, i guess!
left wondering how far i can go with my new device and what the cause for this dreaded leakage might have been !!!???
greetz
Thanks for sharing your story. Maybe in this way Sony will realize that when they write IPX7 on their specs, people expect that rating to be real.
Sorry folks but I am not going to take a risk to use the phone under water just to take two silly pictures. I think it's nice to have a phone that you can use while it rains, but if I really want to take pics underwater I just buy a camera. Also this 30 minutes limit sounds kinda silly, I never heard a waterproof device that goes by time.
I am not sure how sony got that rating approved, or even if the rating is approved or not.
i put mine under water quite a few times (fresh water) never an issue. be certain your flaps are closed 'n stuff
i even showered with it for the heck of it
Update:
It seems like I will get a new Z1 Compact, as the servivce status has been changed to:
Waiting for technical information from manufacturer
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