Database Users

Be warned. Heat damage.

I think people should know about this, including that Sony do not cover it at all in warranty, nor do insurers.
I left my phone on the dashboard of the work van for around 4 hours whilst out on site. It was a baking hot day and I never considered the heat to be a concern.
Come back 4 hours later to find a crack, yes a crack, in the top right corner of my screen. It certainly wasn't there before I left the van, I changed the screen protector on the drive down, as I was in the passenger seat before anyone says something
The crack is roughly two inches long and has affected the panel beneath the screen, push on the crack and the screen goes all funky.
Having spoken to various shops and Sony themselves. They all agree it's the heat. It was only about 25° Celsius, scorching for the UK, so for you in the hot countries, heed this... DON'T leave the phone exposed to direct sunlight. Sony don't give a rats ass if the screen breaks.
Sent from my C6603 using XDA Premium 4.
Ride it like you downhill it.

I doubt they would honor the warranty because it's not factory damage. The obvious is that you left it in an extreme condition. Many electronic devices have advise that do not leave them under direct sunlight. Especially, Z is black which absorbs a lot of heat when compare to other colors.
Sent from my C6603 using Tapatalk 4

I've had CDs warp when left on the dash in direct sunlight.
I know it was only 25°C outside, but consider that the windscreen will magnify the sun's rays and the heat is also trapped in what is basically an enclosed metal shed.
Sent from my C6603 using Tapatalk 4

ngvuanh said:
I doubt they would honor the warranty because it's not factory damage. The obvious is that you left it in an extreme condition. Many electronic devices have advise that do not leave them under direct sunlight. Especially, Z is black which absorbs a lot of heat when compare to other colors.
Sent from my C6603 using Tapatalk 4
Click to expand...
Click to collapse
My Z is white though and was back facing up, still lesson learnt on this one.

kingvortex said:
I've had CDs warp when left on the dash in direct sunlight.
I know it was only 25°C outside, but consider that the windscreen will magnify the sun's rays and the heat is also trapped in what is basically an enclosed metal shed.
Sent from my C6603 using Tapatalk 4
Click to expand...
Click to collapse
Yeah, I got unlucky on this, It didn't seem warm due to the wind but silly me didn't think of that.

In my country, the Nederlands, there is a instance which helps customers get in contact with companies like Sony. It's called the 'Consumentenbond'. They wrote and article about these cracks and asked everyone with a crack to contact them. Sony gave a reaction and should now be working on the issues people claimed.
I definitely think Sony does actually care.
My Z is to repair for a loose back panel now, but I also contacted this instance about this. Sony would get in contact with me in a few days to solve the problems and complains.
Sent from my LG-E430 using xda app-developers app

Kirkymole said:
My Z is white though and was back facing up, still lesson learnt on this one.
Click to expand...
Click to collapse
cars easily get over 140 fahrenheit inside on hot days. of course it's going to get heat damage. i destroyed an ipod several years ago leaving it in a car glovebox. it would only work when it was refrigerated.

nbell13 said:
cars easily get over 140 fahrenheit inside on hot days. of course it's going to get heat damage. i destroyed an ipod several years ago leaving it in a car glovebox. it would only work when it was refrigerated.
Click to expand...
Click to collapse
There has been some days here in portugal that got over 45C and just leaving the phone for 10minutes on the passenger seat would make the glass extremely hot, it's like a sun-magnet. I reckon that 10 more minutes and something realy realy bad would happen like a glass crack.

Other than accidently placing the phone in the car on a hot day, I am more worried that the phone overheats itself when I'm using it to play games. What more living in a country that's has tropical weather all year long
Sent from my C6603 using Tapatalk 2

You are lucky.
I did the same worth my bb9900 and the battry expanded inside the phone opening the back cover of the phone.
If it happened to XZ then the whole phone will crack.
Ps temp was that day close to 40c
Sent from my C6602 using xda app-developers app

All I know is that I have left it for 5+ hours in the car under direct sunlight in mid summer (40°C in Greece) several times while GPS, bluetooth, 4G was on and Google maps was running, the battery reached 58°C and my phone is still alive! No cracks, no melt downs, no back cover unglued etc.

25 degrees is not what your dashboard's temperature is. You should be aware that the dashboard is on a whole other level of freaking hotness under the sun. I don't think any company would honor warranty for cooked gear.

sandrin0 said:
In my country, the Nederlands, there is a instance which helps customers get in contact with companies like Sony. It's called the 'Consumentenbond'. They wrote and article about these cracks and asked everyone with a crack to contact them. Sony gave a reaction and should now be working on the issues people claimed.
I definitely think Sony does actually care.
My Z is to repair for a loose back panel now, but I also contacted this instance about this. Sony would get in contact with me in a few days to solve the problems and complains.
Sent from my LG-E430 using xda app-developers app
Click to expand...
Click to collapse
Leaving your phone in the car on its dashboard, on a hot day has nothing to do with warranty or any faults of the manufacturer! This is his own fault not sony's..
The cracks you're thinking are build-quality problems.
Sent from my C6603 using xda app-developers app

i got a crack in my screen i dont know why as i've been very careful with it i had to replace the device from service else i would have had to pay about 400 euro for service or 3000 sek (im Swedish), i got a replacement device and still had to pay 1500 sek (about 150 or 200 euro) this all happened before x-mas and i had to be with a temp old ****ty phone till after new year

[rooted users] Show off your slow-mo (or 4K) videos here!

With the huge interest in the 4K and Timeshift Video mod, I figured now's better than ever to open a thread for sample footage either slow-motion or in 4K for those who are still in doubt whether or not to root their Xperia Z1 [Compact], or those who already have the mod installed and want to see what others can do with it. (those of you who have an Xperia Z1 [Compact] version that cannot be rooted - I recommend you don't watch these videos. You will get jealous and I do feel sorry for you)
To start this thread off, there's the amateuristic video I made:
Disclaimer: the mod does not work with the Xperia Z as far as I know - I've seen this question too many times all over the interwebz so don't even bother here. Other questions about the mod are welcome as long as it's not about the installing or flashing procedure.
Disclaimer 2: don't bother commenting about my fingerboarding skills either, I'm seriously not serious about this.

Xperia Z1 slow motion 120fps: http://youtu.be/HSysMJfkLEM
The water is very foggy I know
Sent from my C6903 using Tapatalk

Wow cool! Both videos look great!

ak800i said:
Xperia Z1 slow motion 120fps: http://youtu.be/HSysMJfkLEM
The water is very foggy I know
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
You have some guts taking this phone underwater. I will never do that esp after seeing so many people cry as their warranty was denied bcoz of waster insertion.

Water is the best cooling agent
Sent from my C6903 using Tapatalk

I put my phone two times in water, I washed it two times also. No problems at all. Just the sound is a little lower when the water touch the phone.
But, after 10-15 min. it's all the same.
I don't wanna lose warranty with rooting and putting these features, but I'm eager to get them...

Putting your phone under water has higher risk of voiding your warranty rather than rooting your phone.
Sent from my C6903 using XDA Free mobile app

ak800i said:
Xperia Z1 slow motion 120fps: http://youtu.be/HSysMJfkLEM
The water is very foggy I know
Click to expand...
Click to collapse
You shouldn't put it under water, I was like that when watching: yes, yes ,yes, then under water, No, No, NO, then up, yes, yes....LOL....

eclyptos said:
You shouldn't put it under water, I was like that when watching: yes, yes ,yes, then under water, No, No, NO, then up, yes, yes....LOL....
Click to expand...
Click to collapse
Hahaha, I did it a few times now, we'll more than a few let's say about 20 and no problems. the sound is lower because it clogs the speaker and mic but it's back to normal as soon as it dries out. this is my second Z1 (the first had some headphone problem and they replaced it) and both have survived numerous submersions
I just make sure all the ports are properly sealed
Sent from my C6903 using Tapatalk

First test I did was this:
https://www.youtube.com/watch?v=C52YIUnO43k
W. default settings, I think it's like 1/4 but you can slow even more with the apps, at 1/8
Gotta film more things, pretty sweet thing!

ravi_buz said:
You have some guts taking this phone underwater. I will never do that esp after seeing so many people cry as their warranty was denied bcoz of waster insertion.
Click to expand...
Click to collapse
My phone got drowned with water, and covered under warranty. Because if the water damage was not for the users own fault, eg not closing flaps or something caught in them breaking the seal.
If Sony finds the phone has had water inside, the first thing they do is ensure that the flaps etc are closed and clear of debris, then conduct a pressure test, submerge the phone in water. If water is detected inside, then you have warranty because it is obviously a manufacturing or repair (if applicable) defect.

Lol at the people afraid of putting their phone under water. I've lost count of the times I've washed my phone or gone in the pool with it.
Sent from my Xperia Z1 using XDA Free mobile app

I wish service center here do the same test. Once I went there for touch issue and another guy brought his phone. The service center reception guy just told him that his warranty is void as water has entered and told his to pay 50% of the actual price to get a new one.
For my touch issue he told that I have enabled "show touch" in developer option and that's why I have it ?
Sent from my C6902 using XDA Premium HD app

Couple of Dog Videos
I shot these at a friend's house.
https://www.youtube.com/watch?v=pmVG5RkrU4Y
https://www.youtube.com/watch?v=ia8uQKTE4gA

Apologise if this isn't the correct thread to ask this but can the slow motion effects be applied to 120fps video after saving?
Sent from my C6903 using Tapatalk

Lol same here, I got my phone damaged somehow maybe after taking a shower with it( started flickering right after), and all flaps were closed etc but the screen started flickering and eventually died, sent it to sony, got it back with a new screen and outer housing, now the question is, is it still waterproof?
Have not rooted it yet, i got lazy to downgrade my firmware then root, then upgrade to keep root, currently the latest and greatest firmware cannot be rooted on the c6916

-Cries after seeing the videos because I'm on a non-Sony rom-
:crying:

Here is my YouTube Playlist for the same, hope you enjoy.
https://www.youtube.com/playlist?list=PLc1lDW7QCh-eGciLiNvdTI0TJ4yEegcBZ

peterkip said:
Apologise if this isn't the correct thread to ask this but can the slow motion effects be applied to 120fps video after saving?
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Yes, in the album, you will see movie creator icon on the bottom when you open up the 120fps video.
from there you can edit speed of any selected part again

It's more like who doesn't put their phone under water. 1 of the main selling points for this phone at the time anyway. I have done it countless times and no issues at all. I paid for a water proof phone it will take a dip with me when i want it to.

Underwater failure .... Z3C is no waterproof

Yesterday I used my z3c underwater for 15 min around; in starting it works well but after some time screen gone black shut down with 1 blink .Now its not starting on; tried dry up but no luck.Finally in morning I called sony customer care with hope of replacement but they only logged a job for fonebiz service provider and asked me to despatch my phone to their mentioned address via post.I did trust on Sony that phone is waterproof that i used underwater but failed.Even before use underwater i double check my flap and did pressure test.
Now i am sending my phone to fonebiz guys; god know what they will do assessment.Anyone face this issue??
Anyone got replacement or money back?

Imo you should change your title (not possible, but still).
Your Z3C isn't waterproof, many other people had no problems whatsoever.
Sent from my C6603

You made sure all the flaps were shut right?...

I took mine down a waterside on video
Worked beautifully
Sent from my D5803 using XDA Free mobile app

Dsteppa said:
Imo you should change your title (not possible, but still).
Your Z3C isn't waterproof, many other people had no problems whatsoever.
Sent from my C6603
Click to expand...
Click to collapse
Agreed, should read "Underwater failure ... My Z3C is not waterproof
Everyone should do the pressure test (http://forum.xda-developers.com/showpost.php?p=56153139&postcount=46) before taking in water and sending it for warranty if it fails the test.

I followed the all guided instruction before went underwater; Pressure test, flap covered check n all.
there was no human error; this case is totally failure of underwater test of z3c. I took phone underwater on trusting on the big brand name SONY but totally upset

[email protected] said:
I followed the all guided instruction before went underwater; Pressure test, flap covered check n all.
there was no human error; this case is totally failure of underwater test of z3c. I took phone underwater on trusting on the big brand name SONY but totally upset
Click to expand...
Click to collapse
Yr fault for not obviously checking problem
All I can say is shame

muzab a said:
Yr fault for not obviously checking problem
Click to expand...
Click to collapse
Why should it be his fault?

Duplicate thread in Q&A section
http://forum.xda-developers.com/z3-...-failure-z3c-waterproof-t2934843/post56630493
So THREAD CLOSED

A friendly warning about the waterproofness of the Z3C

Hi guys,
These forums has helped me a lot so here I am trying to give something back. So here's what happened.
I have just received my Z3C from the Sony service centre as the waterproofness of this phone is sadly, not that reliable. I went swimming in a river with this phone while taking pictures and shooting videos, and the next thing I know. Bam, the screen goes dark and the phone was dead. I did not submerge it for a long period of time either. I took underwater videos for around 2-3 minutes and I resurface it again. It worked flawlessly for the first 2 videos but the third time is really not the charm. I thought the battery was dead at first but later that night when i tried to charge it, i saw water vapours inside the lens and that was when I realised the horror that I am in.
I did secure the two flaps many times before diving into the water so its not an issue of carelessness. The incident also happened after 1 and a half months after I owned the phone so I don't think the integrity of the rubber flaps would have been compromised by constant opening and closing for charging by then. If it is, then it is another thing that we should be worried about.
What I think happened was the current in the river (although not strong) might have had an effect on the integrity of the rubber flaps and caused the leak. I have submerged my Z3C in the bath tub a couple of times before and it was fine. However, the currents of the river might not be that forgiving towards the phone. THEREFORE, I urge caution towards my fellow Z3C users when taking it towards watery places as you might taste the same tears of disappointment just as I had.
Don't get me wrong, the phone is awesome, and I still love it very much, but lets just say that I will not be putting it even near a glass of water next time around. Hope this post can help save a few people from suffering the same fate as I am in the future.
Thank You.

Curious if you're going to make a warranty claim. The waterproof feature is a Catch-22: there's no way to substantiate the user's claim that the flaps were all properly sealed, so Sony will say that water intrusion was due to carelessness.

I washed my phone under tap and screen went after 20 min black.
Then I vacuumed the hell out of it, both flaps open, one connected to the vacuum cleaner.
Flap markers were white btw.
After vacuuming screen was alive again, but digitizer was dead.
Warranty service accepted the phone, no problem with that, but they couldn't fix it.
At first after the screen change, the vol up didn't work.
So I sent it back, when I got it mic didn't work: my calls had noise and voice wasn't audible, plus other party got his own echo back. Without noise supression It was usable.
Sent it back, but after returning mic was still broken, vibrator didn't work and pressure test showed only +-1mbar (it should be about +-10mbar) so it wasn't waterproof anymore.
I made a complaint and got a new phone.
All that back and forth took about 6 weeks.

This is just bad luck. You have a faulty unit. Mine is working fine after some movies into the pool, soda spilled all over it, etc. Thanks for the friendly warning

waterPOOF
A friendly reminder:
Just don't use the phone on any type of water, though it can survive on the rain but as far as i concern, i don't trust the waterproof/water resist of xperia. Don't also use water to cooloff your phone if it overheats. Remove any protective case and cool it down for a minute.
For more protection, you can look for a waterproof pouch with double zip lock if you want to use the phone in watery place. I always use that kind of pouch and i can still shoot nice photos.
Some Info regarding Waterproof and Water Resistant [HERE]

hey,
i got my phone when it came out and washed it every other week with tap water. last week it suddenly turned itself off 20 minutes after i washed it. it kept turning off with three vibrations. after a day i could start it again. two days later the touchscreen didn't work in the center stripe. i sent it in and got a new phone after 3 days. just setting it up right now
i'm disappointed but also happy. anyway, just ordering two new phones for my family which makes it #3 and 4.
so yes, it's not perfectly water proof, but the service was ok (after 3 calls).
cheers,
thobi

kentaurest said:
I washed my phone under tap and screen went after 20 min black.
Then I vacuumed the hell out of it, both flaps open, one connected to the vacuum cleaner.
Flap markers were white btw.
After vacuuming screen was alive again, but digitizer was dead.
Warranty service accepted the phone, no problem with that, but they couldn't fix it.
At first after the screen change, the vol up didn't work.
So I sent it back, when I got it mic didn't work: my calls had noise and voice wasn't audible, plus other party got his own echo back. Without noise supression It was usable.
Sent it back, but after returning mic was still broken, vibrator didn't work and pressure test showed only +-1mbar (it should be about +-10mbar) so it wasn't waterproof anymore.
I made a complaint and got a new phone.
All that back and forth took about 6 weeks.
Click to expand...
Click to collapse
Oh wow, to think that someone had actually suffered the same fate as I am. For the warranty claim, I did sent it back for repairs but after I got back, it just came back with more problems. As a result I had to send and resend the phone for a total of 3 times. In the end, I also requested a new phone and they did agree to it (After countless phone calls and arguments). However, the overall process took me over 4 months (no kidding) and god knows how I feel during that time. Not every country's Sony service centre was excellent and mine was particularly bad. Still, I'm glad you could get a new one for your troubles as well .

People,
I have an old z3c, second hand, with back cover replaced by my self and a shabby flap.
Trust me, I am a perfect unconscious without care for his own things.
This to say that I'm used to clean my phone under tap water, and during these holidays, I make some videos under river and waterfall, and also a lot of photo and video under the sea!
Yes, I'm unconscious and luky, but just to say that not all z3c are defective in waterproof

When a phone or anything says ''water proof'' to me that means ''Slightly better than water resistant''
I dont ever intend to submerge my Z3C in water. To me it just adds a little bit of peace of mind when it comes to spills or accidental submersion and a quick pull out of water.

thobi3 said:
hey,
i got my phone when it came out and washed it every other week with tap water. last week it suddenly turned itself off 20 minutes after i washed it. it kept turning off with three vibrations. after a day i could start it again. two days later the touchscreen didn't work in the center stripe. i sent it in and got a new phone after 3 days. just setting it up right now
i'm disappointed but also happy. anyway, just ordering two new phones for my family which makes it #3 and 4.
so yes, it's not perfectly water proof, but the service was ok (after 3 calls).
cheers,
thobi
Click to expand...
Click to collapse
Why wash it every week? haha..

I also met this problem last week. It was not really water-proof.
I only washed it for 30 seconds and the screen went dead. I send it to the support to repair it, after they check it they found it is impossible to repair. Hopeful they send me a new one back. I swear this time I will never trust its water proof.

One thing i have noticed about the seals under the flaps. They need to be carefully cleaned BEFORE you close up the flap. Not a problem for the one over the SIM card as its rare to open this.
Major issue i think for the one over the USB port. I have usually found that after opening there are "bits" in there where they can interfere with the seal. They accumulate on the phone and case in normal use, and then drop in when you open the flap.
I use a magnetic charger and really only use the USB for large file transfers from or to the PC, and under my PC screen i have a good quality paintbrush and i check to make sure no hairs get left behind.
The seal just slides in much like a lot of "tough" cameras. Pressing the flap in hard makes no difference. The seal and mating surface must be clean and smooth.

Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway: https://www.youtube.com/watch?v=dZRAL7Tcln0
Just use your phone... :good:

Wew
Foxhunter123 said:
Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway:
Just use your phone... :good:
Click to expand...
Click to collapse
The fact that you have read countless post about this phone being not waterproof just proved my point. I did not post this just so I can diss the Z3C. It is a great phone and I have submerged and wash it under the tap water before and it worked fine. But with time (1 moth and a half) that is not so anymore. However, the purpose of this post is only to serve as a friendly WARNING for fellow Z3C users. If you have read my post and you still feel confident about its waterproofness when some commercial tells you so, then by all means submerge it as you please. I'm just here to exercise caution as I do not want others to suffer the same fate as I did. When your phone is breached by water, and your screen goes completely dark, dead and the warranty no longer covers it....Well, I hope you are a rich person :fingers-crossed:

Wew...
Gh0stzer0 said:
The fact that you have read countless post about this phone being not waterproof just proved my point. I did not post this just so I can diss the Z3C. It is a great phone and I have submerged and wash it under the tap water before and it worked fine. But with time (1 moth and a half) that is not so anymore. However, the purpose of this post is only to serve as a friendly WARNING for fellow Z3C users. If you have read my post and you still feel confident about its waterproofness when some commercial tells you so, then by all means submerge it as you please. I'm just here to exercise caution as I do not want others to suffer the same fate as I did. When your phone is breached by water, and your screen goes completely dark, dead and the warranty no longer covers it....Well, I hope you are a rich person :fingers-crossed:
Click to expand...
Click to collapse
Well my point is that there are many threads (not countless... ) about this phone not being waterproof and that is just WRONG!
This phone is build to be waterproof, it is commercialized to be waterproof (and yes!!! when Sony focuses that much on how you can use this phone under water then you should also expect the phone to actually be waterproof...) and it is sold to be waterproof...
As long as the flaps are closed properly it is waterproof!
Every post about the phone not being waterproof is a warranty issue because it's a faulty unit.
It's very nice of you to come with this friendly warning but it's almost the same as saying to people, that they should not drive around on their bicycle because they might risk to get a puncture...
So far my phone has been under water many times - also in rivers with strong water - and there hasn't been any problems what so ever and if it should ever come to the day, that my phone breaks due to this usage then it will be a warranty issue because the phone is supposed to be waterproof... :good:

As long as the flaps are closed properly it is waterproof!
Click to expand...
Click to collapse
The problem is imo in the rear glass or screen sealing which starts leaking over time.
Markers under the flaps were white when my phone died after washing under the tap.

Foxhunter123 said:
Enough!!!
I have read so many different posts about this phone not being waterproof and it really has to stop!
I have had my Sony Xperia Z3 Compact since november last year and I have no idea about how many times it has been under water...
This phone is sold to be waterproof!
There are countless of commercials from Sony showing the phone used under water!
If the phone gets damaged because it has been under water it is a warranty issue (if you have not closed the flaps... ) because you have a faulty unit - they do exist you know, but that does not mean that all Z3C are faulty...
You can use this phone down to 1,5 meters depth for 30 minutes without being afraid of anything - the phone is WATERPROOF...
I have many underwater videos and photos - what's else to do when you get bored when you are out fishing...?
This is taken with my Z3 Compact in Norway: https://www.youtube.com/watch?v=dZRAL7Tcln0
Just use your phone... :good:
Click to expand...
Click to collapse
Well, so much for SONY standing behind the waterproof claim:
http://www.xperiablog.net/2015/09/10/sony-changes-stance-on-waterproof-phones-do-not-use-underwater/
This is technically the right thing for Sony to do, but it sure is complete BS that they wait until after they sell millions of these under false pretenses.

:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Well I will still continue using my phone under water... Sony sold this phone to be waterproof and just because a tech site brings an article about problems it doesn't mean that the normal user should have heard about it...

Foxhunter123 said:
:laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Well I will still continue using my phone under water... Sony sold this phone to be waterproof and just because a tech site brings an article about problems it doesn't mean that the normal user should have heard about it...
Click to expand...
Click to collapse
I agree, but the tech site is doing what Sony isn't, and that's being transparent with this new info. Song is basically making changes to its warranty and support policy without informing the customer. If something does happen to our phones, then Sony will say it's not covered because of this fine print.
If HTC ever makes another compact flagship, Sony would lose me as a customer.
Sent from my D5803 using XDA Free mobile app

well, add me to the list of people who lost their phone to water damage.
I made the pressure test before entering in a small lake and it all looked alright. after taking some pictures the screen started switching itself on and off.. I immediately switched the phone off, took out the memory and sim cards, left the flaps open and put in in a dry place. Once I got home I put it in a bowl of rice (which is supposed to absorb the remaining humidity) but after a night it still wouldn't switch on.
I have used the phone under water on several occasions before, so it's not that it was faulty from the beginning. What I noticed is that on the inside of the flaps there is a small rubber sealing, which came off almost by itself when I opened the flap to get the water out.. I guess that could be the issue.
Farewell to the z3c forums, I won't spend another 400 bucks on a z3c so for the time being, I'll revert my old s4 mini..

The note5 can't handle ANY water

I had my 64gig note5 for 3 weeks. I treated it like every other phone i have ever had, including pulled it out in a light drizzle for 2 seconds to check a text.
Apparently this phone is not water safe at all.
My screen started acting up and i sent it in, and they say it has water damage, from just having a few dots of rain in it, IN A CASE.
Last Samsung product I ever buy. And I have bought a lot from them.
Be careful. Buy insurance. Or don't buy this phone.
When i get it back i will do a tear down and show you were it is vulnerable.

This says otherwise... https://www.youtube.com/watch?v=kOSS_YeeKRs

2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
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Light drizzle as in when I wiped it off and put it back in my pocket the screen had maybe 8 raindrops on it.
As far as how other phones do in videos, IDK, all I know is my phone and how I treated it and how Samsung denied my repair.
I asked the guy when I called them how he knows there wasn't a failure in manufacture of the glue or whatever and they refused to even talk about that, "It shows water damage inside", that was all the proof he needed that it was not the phone's fault.
I actually added up all the TVs and such I have bought from Samsung, it's over $10k, and I could probably buy that again in future stuff easily. It's too bad they have terrible service, they have lost a lot of future income.
It's not surprising Apple is beating them up again.
If I did something like dropped this phone in water or spilled a big gulp on it, I wouldn't be complaining, that's my fault. But NO $900 phone should be toast from a few rain drops. It's pathetic.
princeasi said:
2 seconds of light drizzle will not damage this phone in that manor. Maybe we need to define what "light drizzle" is. our definitions may be different!
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Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
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It's from Sprint direct.
Is it even water damage? Or is it just Samsung's poor service? IDK.
Yes, it's crazy. Yes, I can't imagine a few drops of rain can destroy a 3 week phone, and that they see "corrosion" inside when it was only a 2 weeks old when I pulled it out in the drizzle.
Yes, I can't imagine it either, but it happened.
What's even worse though, is Samsung didn't even offer to fix it for cost. They say it costs MORE to fix than buy a new one. Which is completely a joke. They can't put a new motherboard in it for less than $900? That's just insane.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a new one?
princeasi said:
Sorry I just can't imagine 8 raindrops damaging a phone like that........$900 for a Note 5? That's crazy. Where'd you buy it for that price?
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DAvid_B said:
Or is it just Samsung's poor service? IDK.
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Less than 24 hours after I got it I dropped mine from about two feet. It landed half on the grass half on the concrete patio. The back glass cracked. Rather than rant that the back shouldn't have cracked from that particular drop I owned it and called Samsung to get it repaired. It's $76 including them paying roundtrip 2 day shipping. I'd say that's pretty good service. The progress of the repair was available to me step-by-step onine and it was quite detailed. Do you mind posting yours? I'd be curious to see what led to it being beyond economical repair.
Imagine if you bought a new car and blew up the engine and it cost more to put in a new engine than to buy a news one?
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If I put diesel in a two week old gas-powered car not too hard to imagine at all. You admit you got the phone wet so the part that's gray is how wet you got it. I left mine outside face up on the patio table and it got caught in a sudden rain shower. It was fine in every respect afterward. So at least based on my experience it's not that water sensitive. But each drop and water encounter is different so everyone's experience is YMMV.

Yeah samsung will not fix anything at their cost once water damage is confirmed from that little sticker.
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Sounds like your seals are faulty or the drain lane was clogged with dirt.
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Anecdotes do not equal facts...
Title of this thread is misleading.

First, Samsung never claim this phone is water resistance or Water proof. Second, You just have the ****tiest luck, Mine was in my jeans the other day, soaking wet from heavy rain and it still working.
What you should have try is turning it off and sat it in front of a fan for a couple hours to see if that fix it.
P.s it not physically possible that a light drizzle can messed up the screen...unless rain got through the ear piece. or you just trolling around.

One drop just got in the wrong place, like through the connector in the bottom or something

a 2 sec rain "drizzle" dropping into the bottom connector, frying the motherboard is an unlikely event lol.
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All I can say is "Murphy's law".
Just bad luck, I had self broken back glass on Z3 and stuck autofocus (constant macro shots lol) which I fixed by shaking the phone, looked like lense was stuck.
And yeah I'm even more impressed by your accident considering all the waterproof tests which S6 passed or lasted for very long till fully dead.
Wysłane z mojego D6603 przy użyciu Tapatalka

Water dots can be activated if you have it in the bathroom while taking a hot shower...

Anyone who damages their note 5 due to him/her taking it into an environment extreme enough to cause water dots is user error. Not the fault of the manufacturer!
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ShannonPricePhoto said:
Water dots can be activated if you have it in the bathroom while taking a hot shower...
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I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.

HNIC215 said:
I know this is anecdotal but I've been doing this (playing music while taking a shower, shaving etc...) for years with all my phones. I have never had a problem, ever, not even once.
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he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.

bfilipowski said:
he didn't say you would have problems. However, bringing this, or most other devices into a steamy room can trigger the water damage indicators.
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I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.

HNIC215 said:
I never suggested he said anything...
I said "I know this is anecdotal but..."
Basically giving my own opinion based on my own experiences with smartphones.
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Understood. I was just stating an all to common issue based on my experience as a service and repair technician for Samsung devices. There is no wiggle room when the water indicator is tripped. Only option is insurance replacement.
Do whatever you want with your phone. I'll continue to use my waterproof Bluetooth speaker in damp areas.