Vega LCD panel cracked but not the covering glass - Vega General

I am still confused as to how this could happen. I had left my Vega on charge yesterday when the Wife and I went out for the day. We don't have kids or pets. When I got back in the evening I went to use my vega and when I switched it on the LCD went funny as in one of the pics below. How could this be cracked and withno sign of any damage to the outer casing or front glass at all!!
I am at a loss as to how this could have happened unless we have ghosts that like messing with technology. . Luckily I haver gadget insurance so can claim on that!

Dropped on edge maybe.shock could have cracked it.heat?
Sent from my HTC Desire using XDA App

hello all
My vega sometimes gets super hot when charging.
I notiiced it recently. Screen was left on too. So, could be heat?
a complte guess btw.

orlok said:
hello all
My vega sometimes gets super hot when charging.
I notiiced it recently. Screen was left on too. So, could be heat?
a complte guess btw.
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It could have been heat. I did leave it on the bed charging.

serialkillazzs said:
Dropped on edge maybe.shock could have cracked it.heat?
Sent from my HTC Desire using XDA App
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It was fine when I left it on charge but cracked when I got home. No-one else was home so couldn't have been from a drop. If it was heat the only thing I can think of is that it was on the bed so maybe got too hot. But then that is a poor design issue. I tried explaining that to pcworld but they said it could have only been caused by damage and is therefore not warranty. So gadget insurance claim here I come.

Hello there,
Will you have to send the vega off to insurers to be analysed? or is it simply just a claim?
Wouuld be interesting to find the cause.
Rgds
L

Anyone heard of this happening to any other smartphone?
I have desire HD and have noticed it can get quite hot while charging and the same if on the bed. Seems like we shouldn't leave our phones on a bed. Can only guess it has to do with residual heat that the bed covers hold, add to that the extra heat from charging. Unlucky mate.
However I've never heard of lcd screen cracking, although a cheap watch (lcd) can look like that if the pressure gets too much, as in if you go diving past its rating. Maybe something similar from the expansion of liquid inside display due to heat...
Either way good luck
Sent from my Desire HD using XDA App

Related

So called build quality

A thought just ran through my head in regards to build quality. In short drop a feather & a brick from about chest high & see what happens.
Sent from my SPH-D700 using XDA Premium App
what is this I don't even.......
Wildheathen0341 said:
A thought just ran through my head in regards to build quality. In short drop a feather & a brick from about chest high & see what happens.
Sent from my SPH-D700 using XDA Premium App
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Well, you'll have to understand that build quality can vary greatly when comparing feathers to bricks. Although it would seem that the feather escapes the drop test completely unharmed, you'll notice that there are thousands of micro-fractures from the force of the trauma. The brick, too, will suffer severe cracks and possible breaks, but you'll notice that once you put both subjects under an electon microscope, you'll see that the brick has fewer micro-fractures for a sum of less damage (even though fractured).
That is assuming, of course, a solid surface such as concrete or asphalt.
/Plus, what the heck are you talking about? lol. I want what you're smoking; my stuff doesn't seem that strong.
So our epic's build quality is strong, however its weight doesn't compensate its strength?
othan1 said:
I want what you're smoking; my stuff doesn't seem that strong.
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This.
/10char
This is not the Mechanical Engineering thread is it? I knew I should have taken that left turn at Albuquerque.
wait, what???
i hope you don't think you were being deep
My epic dropped dozens of times
All i got is a scuff mark from when it landed on a corner
The epic may be plastic, but its some nice engineering
Sent from my SPH-D700 using XDA Premium App
A_Flying_Fox said:
My epic dropped dozens of times
All i got is a scuff mark from when it landed on a corner
The epic may be plastic, but its some nice engineering
Sent from my SPH-D700 using XDA Premium App
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+1 to that. I dropped it on tile 2weeks ago, about 3feet, sounded soo harsh. I thought it would shutoff or something. was perfect, no scuffs or anything =)
othan1 said:
what the heck are you talking about? lol. I want what you're smoking; my stuff doesn't seem that strong.
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He's probably on this new drug called Sheen. I hear it gives you tiger blood.
Sent from my Samsung Epic
Its like comparing titanium and steel,titanium is lighter,yet stronger given you use the same weight not thickness; Say if you had a 1" thick steel wall and a 1" thick titanium wall,the steel wall would be stronger in say a penetration test; But use the same material in weight and that 1" wall of titanium becomes a 3" thick wall,which would easily be stronger then a 1" thick steel wall. But seriously anything lighter will have less impact on case and components on the inside,physics 101,and a feather wouldnt get damaged from a drop on the ground.
Ok Im done thinking...
Sent from my MyFrankenstein EC05OCE using XDAP App...
Shoulon said:
+1 to that. I dropped it on tile 2weeks ago, about 3feet, sounded soo harsh. I thought it would shutoff or something. was perfect, no scuffs or anything =)
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Dropped mine onto a hard concrete floor about 4 feet. Back popped off, battery popped out, my dad gasped as I said "don't worry, I'm insured" and noticed some minor scuffs/pitting in one corner. I put the phone back together and it's like nothing ever happened.
Samsung physically builds their phones great. I've had 3 of them including my Epic.
If you don't know what I'm talking about then how could you possibly have an answer yet you've offered up one still. Smoking huh? ;-)
Sent from my SPH-D700 using XDA Premium App
Simple, drop a galaxy S device from about chest high Vs. an iPhone from the same height & what do you think the result would be? Now of course I don't mean on a mattress or any thing like that I mean a surface with very little give, what do you think the outcome would be?
Sent from my SPH-D700 using XDA Premium App
One weekend a few months ago I had my phone sitting on my desk charging, and it rang right as I was walking by. I grabbed the phone as I walked by so that I could answer it, but hadn't noticed it was plugged in to the wall two feet down.
As I grabbed the phone and turned to walk away, the cord caught, actually bending around a knob on my desk making a tight point and slipping the phone right out of my hands.
'Oh crap' I thought, and I quickly reached back to snatch it, but my lightning reflexes were not expecting the spring-loaded return the charge cable had initiated, and only the tips of my fingers hit the phone... hard... in an upward motion away from me.
In that moment my phone went from a 3 foot free fall to a high speed projection 7 feet above floor level and landing, cable now detached by force, about 15 feet away. On the floor. Which is tile.
As if that wasn't enough to make a bad situation worse, about 2 hours before I had taken my hard case off as well to swap memory cards and had not put the case back on.
In those 5 seconds from fingertips to floor I had already started wondering how good the insurance policy I had paid in advance for was going to be, but when I picked the phone up off the ground it was 100% intact, not even a scratch on it.
A far cry from any previous phones I have dropped, where a drop from 24" (falling off my lap getting out of a car, etc) would result in the phones exploding every loose panel, battery, etc, scuffing the crap out of the plastics. With the size of the screen on this phone I thought for sure if nothing else the screen would blow up, but not even that.
I was close then =P well my Dad own's a 3GS and dropped it off a Scaffold at 25ft. It worked fine, no scratch since it had invisiShield. Also on a lift at about 45ft. the outer rim bended abit though.
i think the epic's pretty well built
I accidentally launched mine from my pocket to about 10 feet away across the bar on my birthday. Fell screen down on a sandy floor. Digitizer shattered, but worked fine. Best Buy replaced the deigitizer. Fine now.
+1 to bestbuys awesome warranty's.
Sent from a Epic 4G

[Q] Glass back shattered

Having just come off the phone to my Network, I'm worried about my choice of Nexus 4. My first one I have had less than a week and this morning the back glass went ping whilst it was sitting on the sofa doing nothing, the entire back just shattered all on its own.
The Network operator advised there are issues with leaving the phone on charge for long periods and the battery overheating causing the glass to shatter. I was offered an alternate phone, but I actually like the Nexus so am giving it another go. Has anyone else experienced anything similar?
I'm used to charging my phone overnight whilst in bed as I don't feel this is excessive over charging????
This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..
It's the heat, do you live in a child country, or keep the ac low? Since the glass is thick, the temperature gradient between the two sides causes expansion like in a bi metallic strip, causing it to bend, and eventually crack as strain goes beyond the critical point of elasticity. 11th grade physics
Sent from my GT-I9100
If I helped you, please hit the thanks button!
---------- Post added at 12:10 AM ---------- Previous post was at 12:09 AM ----------
Long story short, don't subject the phone to a temperature gradient of more than 7-10 degrees Celsius, the glass will break, gorilla or no gorilla
Sent from my GT-I9100
If I helped you, please hit the thanks button!
euki69 said:
This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..
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No such thing as all modern phones/batteries have circuitry built in to prevent overcharging. The phone will tell the AC adapter to stop supplying power and as such it does. You can keep devices plugged in for days without any current reaching the battery. If your phone is still charging past 100% then that's a faulty AC adapter which should be replaced.
It's -20C outside now while inside being 20C so that's a 40 degree difference and I have no issues with my phone just cracking out of no where. Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).
shotta35 said:
No such thing as all modern phones/batteries have circuitry built in to prevent overcharging. The phone will tell the AC adapter to stop supplying power and as such it does. You can keep devices plugged in for days without any current reaching the battery. If your phone is still charging past 100% then that's a faulty AC adapter which should be replaced.
It's -20C outside now while inside being 20C so that's a 40 degree difference and I have no issues with my phone just cracking out of no where. Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).
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I can only go by what my Network told me, I was placed on hold whilst they contacted the Nexus Team whoever they are. When he came back he stated that I had left my phone charging for too long which would have likely caused the glass to fail.
Even I was shocked when I saw the shattered glass and thought they're going to think I dropped it. But then dropping the phone with the special glass shouldn't cause it to shatter, maybe a crack or two, but as per the picture this is an all over shatter.
Maybe I just had a one off duff phone, time will tell as I've ordered a replacement as I actually love the phone itself. Had a HTC for 2 years with not a scratch as I look after my things.
Hantslad said:
I was placed on hold whilst they contacted the Nexus Team whoever they are. When he came back he stated that I had left my phone charging for too long which would have likely caused the glass to fail.
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Sorry but this is utter nonsense. If this is really what they said, then either they were winding you up for a laugh, or they didn't know what they were talking about.
Sent from my Nexus 4 using xda premium
steviewevie said:
Sorry but this is utter nonsense. If this is really what they said, then either they were winding you up for a laugh, or they didn't know what they were talking about.
Sent from my Nexus 4 using xda premium
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Maybe they thought it was funny and were winding me up then. I guess they just replace phones for no reason?
I'm pretty sure if there were no known faults they wouldn't just offer a free exchange or an alternate phone if they thought I'd smashed the thing myself.
Mine broke by being in my pocket just the other day. It's on it's way to LG right now for possible Warranty work.
shotta35 said:
Glass surely will crack under drastic temp changes but definitely not that easy, especially tempered glass on (like such on cars).
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Its not the glass affected by temperature changes, rather the metal components and frame that are. This "can" cause glass to crack.
Did your phone have any kind of skin or protector on the back?
I have heard stories of cracking from temp changes.
I have a front and back protector and have not had any trouble with mine going from zero degrees outside to 70 inside or vice versa.
euki69 said:
This.. this is making me concerned for my phone.. I've never left it charging over night intentionally as it wears down battery health but I have forgotten with my other phones..
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Leaving it charging over night has absolutely no ill effects on the battery.
Sent from my Nexus 4 using Tapatalk 2
Hantslad said:
The Network operator advised there are issues with leaving the phone on charge for long periods and the battery overheating causing the glass to shatter.
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Hmm I charge my phone during night since november and still perfect
Are you making this story up mate? I don`t believe a word of it and it sounds like troll language to me Damage like that seems to be caused by a fall (flat on it`s back) rather than a overheated battery imo. It would take a sudden 40-50 degrees Celsius increase and most probably the glas would melt rather than break. Breakage is caused by temperature differences between the inner and outer side off the glas. And you don`t have it fixed allthough they offered it too you?
Hi
It looks like a typical stress fracture of the glass.
I'm not convinced normal changes in temperature is the cause as otherwise we'd not be using glass for windows!
Charging overnight is perfectly safe and doesn't harm the battery. Lithium batteries explode if constantly charged so the charging circuitry is carefully designed to monitor the charge and stop it when the battery is full. There are also safe guards in place, which likely the red flashing LED issue is an indicator of a fail-safe being triggered.
Sometimes lithium batteries go wrong. The lithium batteries in the Nexus are not in a rigid metal can like most but a different technology that allows them to be in a soft foil packet, much like you might find food in. This means a fault can cause the battery to expand, this would deform the back, stressing the glass and breaking it. Typically with such a fault there will be heat, so 1st line support on hearing of customers finding a hot phone with a smashed back may be coming to the wrong conclusion that heat is the cause.
The only people that know the truth are LG who will find these phones winging their way back to them, and unless this is a huge problem where a recall is required, we will probably never know or be told of a confirmed cause of these "Unexplained Spontaneous Back Shattering" events or USBS, and there probably isn't one single cause anyway.
Regards
Phil
gee2012 said:
Are you making this story up mate? I don`t believe a word of it and it sounds like troll language to me Damage like that seems to be caused by a fall (flat on it`s back) rather than a overheated battery imo. It would take a sudden 40-50 degrees Celsius increase and most probably the glas would melt rather than break. Breakage is caused by temperature differences between the inner and outer side off the glas. And you don`t have it fixed allthough they offered it too you?
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Why would I make it up? I asked the question if anyone else has had similar issues as when my replacement arrives on Tuesday, if it happens again, I would like to know if it is infact a common issue.
Had I have dropped the phone I would be asking if anyone knows how I could get it fixed. Why would anyone waste time posting a load of lies?
As it happens 3 Network have advised they are aware of over charging causing the back glass to break, although I don't see any warnings or advice over how long you should keep a phone on charge.
I fail to see how what I have stated has given you reason to think I am trolling. I am happy with the phone itself and feel it's worth another go as it's fast and to be honest is one of the best handsets I have had.
Hantslad said:
As it happens 3 Network have advised they are aware of over charging causing the back glass to break, although I don't see any warnings or advice over how long you should keep a phone on charge.
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Sounds like 3's support staff don't know what they are taking about.
Sent from my Nexus 4 using xda premium
steviewevie said:
Sounds like 3's support staff don't know what they are taking about.
Sent from my Nexus 4 using xda premium
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Now, this I can agree with. The reason I have given the phone a second chance is that I believe I had a duff phone. I was offered a different phone, but stuck with the Nexus as I actually love it so far.
When I contacted 3, they placed me on hold for a few minutes and came back to advise they had spoken to the Nexus Team, wether that be at 3 or Google, I have no idea. The conversation was almost accusing me of over charging, but being an average phone user I do not know what over charging is. I just plug the phone in and leave it as I always have with previous phones.
The phone itself was not in any pocket, but just sitting on the sofa when it shattered and I too find it hard to believe it just shattered by itself, but in all honesty it did! I have no reason to come on here and say otherwise.
Let's hope the replacement will give me many hours of use, I've ordered a 2 cases to ensure if I do drop it, I get some protection.
Overdose1986 said:
Hmm I charge my phone during night since november and still perfect
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+1
I have charged overnight every night since November with no ill effects. I've used various nexus and non-nexus chargers.
I've also never used a screen protector and have had no scratches. I have a 3 quid S tpu for the back and sides.
Sent from my Nexus 4 using xda premium
I've never not charged a phone all night. If I had to wake up at 1 or 2 in the morning to unplug this phone I would sell it today, that is ridiculous. I can't believe that LG or any company would think that this would be acceptable in 2013. Maybe back in the stone age but not today. With that being said, my phone is still in perfect condition with a protector on the front and back. The only thing that drives me crazy is the creakiness of the phone. I hope this crap gets straightened out.
Sent from my Nexus 4 using xda premium

N4 - Sliding Off Surfaces Falling Onto Floor

Ok guys - weird happenings, i use a usb cable from my desktop pc to charge my N4 at times. I had been sitting it on top of the pc tower & it has fallen onto the laminate floor 3 times and came out without injury. So i thought it was vibration from my pc tower, so i have been sitting the phone on my pc desk surface, today i found the phone hanging half way across the edge of the desk. There is no serious vibration to mention from my pc or desk, the phone has not been ringing for the phone vibrate to cause it either. So does anyone else have any paranormal activity with their N4 strangely falling off surfaces??
only thing i notice is the glass bottom surface is very slidey
This has been a problem since day one. Put a rear screen protector on. That'll fix you up.
this is the reason I bought a bumper when I ordered mine
Yeah, that's not paranormal I'm afraid, the back is very slippery, the device can and does slide even with no vibrations at all. Just make sure to place something in the surroundings of the phone when you leave it charging that can block random slides.
cheers guys, this is surely a bad design, im so lucky no serious damage occurred. Ill buy and try the rear screen protector as im not a fan of phone covers etc, Fingers crossed this does the trick. Many thanks guys for the feedback :good::good: :laugh::laugh:
mystic.bertie said:
cheers guys, this is surely a bad design, im so lucky no serious damage occurred. Ill buy and try the rear screen protector as im not a fan of phone covers etc, Fingers crossed this does the trick. Many thanks guys for the feedback :good::good: :laugh::laugh:
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You are charging it with your PC on top of the tower with a cable tugging on it... And you are saying it is bad design? Give me a break.
Try using your charger and maybe put it someplace where the cable will not pull it. This is not rocket science.
Sent from my Nexus 4 using xda app-developers app
Richieboy67 said:
You are charging it with your PC on top of the tower with a cable tugging on it... And you are saying it is bad design? Give me a break.
Try using your charger and maybe put it someplace where the cable will not pull it. This is not rocket science.
Sent from my Nexus 4 using xda app-developers app
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stop being such a forum ****.
I never said i was charging it on top of the pc tower, i sat it there. When its charging its on a flat desk surface as is the charge cable. I have sat the phone on my desk and sat it on top of my wallet and it falls off. So with this phone i will need to be careful how i place it. Of course its a bad design, i should be able to sit my phone flat on a flat surface and not worry about it falling onto the floor. Nexus aint gonna give me a new one if it were to get broken and no warning came with the phone.
oh and you know what, common manners to fellow humans, that aint rocket science :silly:
Wrong forum for this discussion really
Sent from my Nexus 7 using Tapatalk 2
estallings15 said:
This has been a problem since day one. Put a rear screen protector on. That'll fix you up.
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can you give me a pointer to finding one, all i can find on ebay is front screen covers and gel covers etc , thanks
mystic.bertie said:
can you give me a pointer to finding one, all i can find on ebay is front screen covers and gel covers etc , thanks
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Search for Zagg. Also do not search for screen protector. Try searching "skin" or back protector.
grubbster said:
Search for Zagg. Also do not search for screen protector. Try searching "skin" or back protector.
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ok thanks matey, the zagg ones are very expensive so i bought one of these from germany only £2.55. :good:
http://www.ebay.co.uk/itm/360592861179?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
simms22 said:
my n4 has the same problem, its constantly trying to cut its life early. ive considered taking it in for therapy, but i havent found a doctor that specializes in nexuscide. yesterday morning, i woke up to it dangling by a chord besides me, about an inch above my hard ceramic tile floor
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close call mate, i can vouch that it is well made after 3 falls and coming out unscaved.
my daughter found mine yesterday half hanging off the edge of my desk :silly:
grubbster said:
You seem very angry. This is just an internet forum. Not much to get worked up over.
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your right thats why im perfectly calm, im just fed up with idiots spoiling the forums i use. It just puts me off using that particular forum again.
mystic.bertie said:
close call mate, i can vouch that it is well made after 3 falls and coming out unscaved.
my daughter found mine yesterday half hanging off the edge of my desk :silly:
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my n4 has probably fallen/jumped at least 50 times over the past 5 weeks, and its still in perfect condition(no cases or screen guards). luckily, the far majority of falls have been on a carpet, but some have been pretty scary
I can also say that I find mine sliding. It's quite weird actually, from the tests I've done I've noticed that it usually occurs when I have it on my leather couch or my ottoman. Yes, I know it's not a desk but the phone is sitting there rather level. It has also done it on my home desk as well, but not at my work desk (yes, both desks are level). It kind of reminds me of an air hockey table type situation. If you have it on your desk and push it, it doesn't require as much work as lets say an SGS3, Galaxy Nexus, or Blackberry to move. Basically the way it's designed causes it to not create much friction between it and the surface it is on.
Although, none of this bothers me since the phone is a fricken beaut.
crecsky said:
I can also say that I find mine sliding. It's quite weird actually, from the tests I've done I've noticed that it usually occurs when I have it on my leather couch or my ottoman. Yes, I know it's not a desk but the phone is sitting there rather level. It has also done it on my home desk as well, but not at my work desk (yes, both desks are level). It kind of reminds me of an air hockey table type situation. If you have it on your desk and push it, it doesn't require as much work as lets say an SGS3, Galaxy Nexus, or Blackberry to move. Basically the way it's designed causes it to not create much friction between it and the surface it is on.
Although, none of this bothers me since the phone is a fricken beaut.
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man this means no where can be trusted to sit your phone. what puzzles me is it always slides off to danger, not further onto my desk .
minieod said:
everyone is MAKING FUN OF YOU
do you not see that?
wow.
if you have something on top of a flat surface...unless there is something acting upon it...there is no way for it to "slide off" ... how can you perceive that even possible?
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im not making fun of him. and there is something acting on it, its called gravity. it does mean that the surfaces arent perfectly flat, but even the slightest non perceivable slant cause it to slide.
mystic.bertie said:
your right thats why im perfectly calm, im just fed up with idiots spoiling the forums i use. It just puts me off using that particular forum again.
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Better get a thicker skin quicker as you're dealing with a lot of teenagers in these forums. Its like playing WoW, way too many prepubescent teens.
guys, it's not the phone. It's the surfaces you're placing it on. Most tables/desks are nice, smooth and shiny. Combine that with the glass and a NOT SO PERFECTLY FLAT SURFACE and you get falls
Trust me...it's not voodoo or non-Newtonian physics
Just get any cheap gel case and you're set. I actually got a brilliant one for 2 GBP Really nice looking and with really really grippy sides.
Thread clean. It's really not nice to make fun from someone, especially here - on a biggest tech forum in the world
@OP Private messages are meant to be PRIVATE, so please don't post them here.
Now let's back on topic, please.

[Q] Back glass completely broken - but it has not falled :| - warranty?

Hi guys.
This morning I woke up as every other morning and did my breakfast on a glass table.
I always gently put the N4 on the glass table, with the bottom speaker just slightly out of the table's surface for being able to hear its sounds...I'm sure you know what I mean!
Fact is that this simple, standard and fair operation completely broke the back glass of the phone. I didn't even understand at first what all that creaky sounds were...then I felt like much dust was under the phone, but it was its back in millions of little parts. I posted a photo on G+ here https://plus.google.com/u/0/104235829819528805196/posts/dgbDjvAtGjM
Now...as I ask there...do you think warranty will cover this? It's a big hassle because I live in Italy and I bought it in an online shop in Germany with a re-shipment from there just because, as you know, the device wasn't much available elsewhere back in January (it's not available here in Italy even today). Do you think I take a risk if I send it back, like the device coming to LG and they refusing to repair it, so I just burnt lot of money of shipments and repair service for no reason? I see I could buy a replacement back for around 60 EUR but I will void the warranty opening it...and seeing how fragile it is....who knows what happens in the next 19 months....
In short, I need some advice
I'm not sure about warranty in Europe, so I'm not going to touch on that, however that break was caused by rapid temperature change, like if you run hot water on an iced over windshield on your car
Sent from my Galaxy Nexus using xda app-developers app
mrmidnight said:
however that break was caused by rapid temperature change, like if you run hot water on an iced over windshield on your car
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This makes sense. The glass table is particularly cold at the touch, and thick. Even if I could also note that the phone was previously just in my bedroom at ambient temperature and no sun was on it, so, well, if the back of the phone was made of -some- part of simil-glass too, it was somehow cold too!
If you look close, the pattern comes from the camera, which doesn't sit flush, my guess is heat off the battery "vents" there, it was warm there, touched cold glass, and shattered
Sent from my Galaxy Nexus using xda app-developers app
That looks pretty cool. I would give google a call, but if anything you can always hide it with a skin.
mrmidnight said:
If you look close, the pattern comes from the camera, which doesn't sit flush, my guess is heat off the battery "vents" there, it was warm there, touched cold glass, and shattered
Sent from my Galaxy Nexus using xda app-developers app
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Thinking more about it, I remember I had just detached the phone from charge. But something weird happened! When I woke up, and the phone was still under charge from the night, I noticed the battery was still at 99% and charging, after 7/9 hours!!! I just let it complete the charge to 100% before detaching it. It could be it was particularly how and I did not notice it....
won't lie, that is by far the prettiest cracked back i've ever seen for a n4. hahaha
@ErgMeglio Well, you weren't dancing on it, so I'd say Google and/or LG would cover it with an International Warranty. I'm no lawyer, and bought mine through Google Play ... So I'd simply go back to them for a repair.
Sent from my Nexus 4 using Tapatalk 2
I've sent it under warranty after so many headaches with the shop.
Now I am awaiting for their investigation to know if they are going to cover it as they should.. imho...
Cross your fingers for me please
Inviato dal mio Desire HD con Tapatalk 2

Be warned. Heat damage.

I think people should know about this, including that Sony do not cover it at all in warranty, nor do insurers.
I left my phone on the dashboard of the work van for around 4 hours whilst out on site. It was a baking hot day and I never considered the heat to be a concern.
Come back 4 hours later to find a crack, yes a crack, in the top right corner of my screen. It certainly wasn't there before I left the van, I changed the screen protector on the drive down, as I was in the passenger seat before anyone says something
The crack is roughly two inches long and has affected the panel beneath the screen, push on the crack and the screen goes all funky.
Having spoken to various shops and Sony themselves. They all agree it's the heat. It was only about 25° Celsius, scorching for the UK, so for you in the hot countries, heed this... DON'T leave the phone exposed to direct sunlight. Sony don't give a rats ass if the screen breaks.
Sent from my C6603 using XDA Premium 4.
Ride it like you downhill it.
I doubt they would honor the warranty because it's not factory damage. The obvious is that you left it in an extreme condition. Many electronic devices have advise that do not leave them under direct sunlight. Especially, Z is black which absorbs a lot of heat when compare to other colors.
Sent from my C6603 using Tapatalk 4
I've had CDs warp when left on the dash in direct sunlight.
I know it was only 25°C outside, but consider that the windscreen will magnify the sun's rays and the heat is also trapped in what is basically an enclosed metal shed.
Sent from my C6603 using Tapatalk 4
ngvuanh said:
I doubt they would honor the warranty because it's not factory damage. The obvious is that you left it in an extreme condition. Many electronic devices have advise that do not leave them under direct sunlight. Especially, Z is black which absorbs a lot of heat when compare to other colors.
Sent from my C6603 using Tapatalk 4
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My Z is white though and was back facing up, still lesson learnt on this one.
kingvortex said:
I've had CDs warp when left on the dash in direct sunlight.
I know it was only 25°C outside, but consider that the windscreen will magnify the sun's rays and the heat is also trapped in what is basically an enclosed metal shed.
Sent from my C6603 using Tapatalk 4
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Yeah, I got unlucky on this, It didn't seem warm due to the wind but silly me didn't think of that.
In my country, the Nederlands, there is a instance which helps customers get in contact with companies like Sony. It's called the 'Consumentenbond'. They wrote and article about these cracks and asked everyone with a crack to contact them. Sony gave a reaction and should now be working on the issues people claimed.
I definitely think Sony does actually care.
My Z is to repair for a loose back panel now, but I also contacted this instance about this. Sony would get in contact with me in a few days to solve the problems and complains.
Sent from my LG-E430 using xda app-developers app
Kirkymole said:
My Z is white though and was back facing up, still lesson learnt on this one.
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cars easily get over 140 fahrenheit inside on hot days. of course it's going to get heat damage. i destroyed an ipod several years ago leaving it in a car glovebox. it would only work when it was refrigerated.
nbell13 said:
cars easily get over 140 fahrenheit inside on hot days. of course it's going to get heat damage. i destroyed an ipod several years ago leaving it in a car glovebox. it would only work when it was refrigerated.
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There has been some days here in portugal that got over 45C and just leaving the phone for 10minutes on the passenger seat would make the glass extremely hot, it's like a sun-magnet. I reckon that 10 more minutes and something realy realy bad would happen like a glass crack.
Other than accidently placing the phone in the car on a hot day, I am more worried that the phone overheats itself when I'm using it to play games. What more living in a country that's has tropical weather all year long
Sent from my C6603 using Tapatalk 2
You are lucky.
I did the same worth my bb9900 and the battry expanded inside the phone opening the back cover of the phone.
If it happened to XZ then the whole phone will crack.
Ps temp was that day close to 40c
Sent from my C6602 using xda app-developers app
All I know is that I have left it for 5+ hours in the car under direct sunlight in mid summer (40°C in Greece) several times while GPS, bluetooth, 4G was on and Google maps was running, the battery reached 58°C and my phone is still alive! No cracks, no melt downs, no back cover unglued etc.
25 degrees is not what your dashboard's temperature is. You should be aware that the dashboard is on a whole other level of freaking hotness under the sun. I don't think any company would honor warranty for cooked gear.
sandrin0 said:
In my country, the Nederlands, there is a instance which helps customers get in contact with companies like Sony. It's called the 'Consumentenbond'. They wrote and article about these cracks and asked everyone with a crack to contact them. Sony gave a reaction and should now be working on the issues people claimed.
I definitely think Sony does actually care.
My Z is to repair for a loose back panel now, but I also contacted this instance about this. Sony would get in contact with me in a few days to solve the problems and complains.
Sent from my LG-E430 using xda app-developers app
Click to expand...
Click to collapse
Leaving your phone in the car on its dashboard, on a hot day has nothing to do with warranty or any faults of the manufacturer! This is his own fault not sony's..
The cracks you're thinking are build-quality problems.
Sent from my C6603 using xda app-developers app
i got a crack in my screen i dont know why as i've been very careful with it i had to replace the device from service else i would have had to pay about 400 euro for service or 3000 sek (im Swedish), i got a replacement device and still had to pay 1500 sek (about 150 or 200 euro) this all happened before x-mas and i had to be with a temp old ****ty phone till after new year

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