Hardware / Software issue? - Nexus 4 Q&A, Help & Troubleshooting

I have a N4 that does something that I cannot fix and I wondered if anyone could point me where to look next. The phone works fine but then randomly opens the keyboard app and types some stuff (random characters) then opens up a few apps closes them and turns off. When I turn it back on the phone has 0% battery. I have tried several stock roms but still no joy.
It is on 4.4.2 currently.
Any help is greatly appreciated!
Adam

Have you tried a complete factory reset? Doesn't seem like a hardware failure would cause such strange happenings.
Sent from my Nexus 4 using XDA Free mobile app

Related

[Q] DX Touch Screen Stops Responding

The touch screen on my DX stops responding several times a day. It very random, it can be during a text, answering a call, etc. If I lock and unlock the screen, its back to normal. Its running the OTA 2.3.340 and is rooted, but this started prior to rooting. The "tech" at VZW said to do a factory reset but I'd rather not have to re-setup everything. Anyone else have this problem and have you found a fix? Any help appreciated. Thanks.
I have this exact same problem
Are you using a rom? It happens to me every once in a while, maybe every other day or so, sometimes twice in a day. I thought it might be the rom I'm using. I'm on liberty but everything else works fine for me so I was just waiting it out till they get version 1.5 released.
Beamed from my robot X using the XDA app
No other ROM, it is stock other than rooting and removing a few bloatware packages. It did this before removing any of that though.
My phone just started doing this recently as well. I think a program running in the background might be at fault. I'm still trying to find out which one
Sent from my DROIDX using XDA App
It happens to me while trying to use lock screen... I'm on apex and it always happened while using apex and on liberty until i switched to the rotary lock slide
Sent from my DROIDX using XDA App
Same issue here.I think this is a documented bug, and I haven't seen anyone post a fix for it anywhere

Lockups since installing stock ICS upgrade

Ever since installing the ICS upgrade, my tab freezes randomly, about once a day, usually when starting an app or interacting with an app. This appears to be random and has happened with a variety of apps. When it happens, my only option is to soft reset by holding down the power button until the tablet shuts off.
Has anyone else experienced this? Any thoughts on what I should do to try to fix it? This almost never happened prior to installing the upgrade.
Sent from my GT-P7510 using xda app-developers app
levman said:
Ever since installing the ICS upgrade, my tab freezes randomly, about once a day, usually when starting an app or interacting with an app. This appears to be random and has happened with a variety of apps. When it happens, my only option is to soft reset by holding down the power button until the tablet shuts off.
Has anyone else experienced this? Any thoughts on what I should do to try to fix it? This almost never happened prior to installing the upgrade.
Sent from my GT-P7510 using xda app-developers app
Click to expand...
Click to collapse
No problems here at all.
I did a reset on mine first, then did the update via OTA. I feel doing a reset first gives a nice clean install of the update.
I really don't mind reinstalling my apps and setting up my home screen, etc.
My tab is running like a rocket with no issues.
I used it from about 10am this morning till after 5 this afternoon without a single hiccup.
Maybe try a factory reset?
levman said:
Ever since installing the ICS upgrade, my tab freezes randomly, about once a day, usually when starting an app or interacting with an app. This appears to be random and has happened with a variety of apps. When it happens, my only option is to soft reset by holding down the power button until the tablet shuts off.
Has anyone else experienced this? Any thoughts on what I should do to try to fix it? This almost never happened prior to installing the upgrade.
Sent from my GT-P7510 using xda app-developers app
Click to expand...
Click to collapse
these are common when u update a rom only way to correct is factory reset ur tab
CHEERS

[Q] Phone shutting off randomly

Have had my nexus 4 for 2-3 weeks and it has shutdown on me 2 times so far. Both occasions the phone was untouched and was shut off without me knowing, how long and when I have no clue but on power up my wallpaper is reset to default. I don't notice anything else besides that being changed. Anyone have a clue to a fix?
What ROM u have? I'm having same issues. I'm using Xylon. I'm bout to flash Franco #28 kernel and see if it helps.
U should try flashing a new kernel too.
Sent from my Nexus 4 using xda app-developers app
bone stock. haven't done anything to it.
I also get something similar. It happens when I lock my screen. Once the screen goes off, it sometimes won't come back on until I restart my phone by holding down the power button till it's off, and then booting it. I'm not sure about my wallpaper changing, but it has happened on every rom I've used. Also, It didn't happen on stock, but I don't think I was even on stock for a week.
This never happened when I had stock...it started happening when I flashed the ROM. Hope Franco's Kernel helps.
Sent from my Nexus 4 using xda app-developers app
this happens to me from time-to-time. It's not a hardware issue, it think it's a glitch with this version of the os.
misfits9095 said:
this happens to me from time-to-time. It's not a hardware issue, it think it's a glitch with this version of the os.
Click to expand...
Click to collapse
Well, I called and got an RMA. Seems like a known issue as well as a battery life issue some others seem to be having. Maybe they are connected in some way. Rep said this new batch they are sending out (RMA's) do not have these issues. I hope so...
Put me down as someone having this issue, Happen 3 time now, On stock rooted os.
I read that Google have confirmed there is an issue with the latest OS that can result in random reboots. I think it has to do with location services.
I also read that turning off any options for emergency broadcasts can help with random reboots.
Some widgets that use weather can result in reboots (due to them using location services to get correct weather), and since I disabled all emergency broadcasts and stopped using widgets that show weather, I have not had a random reboot (and I was having at least one every two days before). I am still using widgets that have the ability to show weather, but I just do not show weather and this seems to help.
Random reboots was causing a major battery drain for me and since I stopped getting these reboots, my battery lasts much longer.
I am on stock ROM, rooted.
Sent from my Nexus 4 using xda premium

[Q] 4.3 Back button bug

So I recently updated to 4.3 on my N4. I'm running stock, no root, kernel changes, or build adjustments.
I've looked through the forums and browsed google to see if this might be a Nexus 4 issue or a 4.3 bug.
I've noticed that if I'm in any app (most noticeable in the stock messaging app) and the screen times out, the next time I unlock the device and attempt to hit the back button it will not do anything. If I hit the home button or the "multi-task window" button I can back out or close the app I'm in.
Going back into the app shows no sign of any issue. Doesn't appear to be any rhyme or reason to the issue.
Just wanted to see if anyone had any advice on a fix or ran into the same issue.
At this point the only thing I can think of is a factory reset, and it's more of an annoyance at this point.
I recognize your problem. Had this in a particular app (flitsmeister) myself.
Pushing the back button won't exit the app or app is unresponsive.
This bug sometimes showed up, but not constantly.
I had this problem in 4.2.2 already and haven't found a fix.
Send from my Nexus 4
Pretty much sums up the issue I'm having. That at least tells me it's an Android based issue although isn't exclusive to 4.3. Thanks for the reply.
Same issue... Why isnt google acknowledging the issue?
I had same problem in PA 8/3 trying to back out of phone app or contacts tab even after just opening. fixed in 8/06 PA. idk what change was made though to fix it
+1
This happens on my phone, but only on Whatsapp.
+1
Happens on whatsapp, Google play, messaging, Tapatalk..
+1
Happens to me in Play Store and some other apps and parts of the system like settings etc.

[Q] Note 3 hanged

Hi guys,
Anyone encountered your Note 3 hanged and you unable to swipe or press the back button.
The only way to swipe again is to press off and on and you be able to do that.
My phone is brand new and even after I factory reset it still hanged.
Same Hangups with me
The same happens to me with an unchanged Note 3 9005, Vodafone Germany branded; Suddenly the especially the screen freezes.
some buttons still work. Sometimes it works again, sometimes only a reboote works.
johrub said:
The same happens to me with an unchanged Note 3 9005, Vodafone Germany branded; Suddenly the especially the screen freezes.
some buttons still work. Sometimes it works again, sometimes only a reboote works.
Click to expand...
Click to collapse
And i thought it was a launcher that causing this. Seems like I'm not the only one.
Note 3 hanged
I use the Nova Launcher ...
Anyone facing the same issue?
anyone? no one having this issue?
My T-Mobile Note 3 did it once, so far.
NOT rooted, stock launcher and browser.
Sent from my Nexus 10 using xda app-developers app
Yes, same problem here with a completely stock and non-rooted international (Germany) Note 3. I have had the device now for a little over a week, and the problem occurs quite frequently several times a day. Very annoying, so any fix would be VERY appreciated!
German Unbranded LTE... Apex Launcher, no such issue so far.
Try cleaning your system cache in Recovery.
I get the same problem.
No response to back, menu, home or power button.
If I wait about 10-20 seconds, it will start responding again.
It happens several times a day.
Very annoying. Never had this problem with the Note 2.
N900 in Thailand, not rooted using Nova launcher.
Sent from my SM-N900 using xda app-developers app
Its happened to me, Stock and No root, Its look like touchwiz is suck.
Sent from my GT-I9300 using XDA Premium 4 mobile app
I have the same problem. My situation is described in my thread:
http://forum.xda-developers.com/showthread.php?t=2473622
Do have a look and see if it's similar!
I've yet found a solution.. =(
DesmondL said:
I have the same problem. My situation is described in my thread:
http://forum.xda-developers.com/showthread.php?t=2473622
Do have a look and see if it's similar!
I've yet found a solution.. =(
Click to expand...
Click to collapse
Seems like I still have that issue.
ShadowLea said:
German Unbranded LTE... Apex Launcher, no such issue so far.
Try cleaning your system cache in Recovery.
Click to expand...
Click to collapse
I tried this yesterday, but I'm afraid it didn't fix the problem. A couple of hours after cleaning the cache partition I got the next hang.
I gave up on this and decided to ask for a replacement phone. Bummer.
Sent from my SM-N900T using Tapatalk
My non-rooted N9005 crashed several times as described below. However I can't replicate them on purpose. It just happened randomly.
On boot-up, when the lockscreen is shown, the device keeps restarting on its on, non-stop. To resolve, I'll need to quickly unlock the phone when the lockscreen is shown. Sometimes it would just keep restarting before the locksreen is shown. When this happens, I'll need to remove the SIM card and the phone would start normally. Then turn it off, reinsert the SIM card, boot-up and quickly unlock the lockscreen. This occurs randomly, but when it occurs, the would keep restarting. Else, phone would boot-up with no issue.
Recorded a video and stopped the recording. Camera hang. From then onwards, can't use camera until reboot.
Enabled the "one-handed operation - use for all screens". Switched to one-handed mode. Not sure what happened, but camera was started when I exit camera, screen is reverted to fullscreen. It should remain in "one-handed" mode. Touch responded to area where the "one-handed operation" window should be. No response to area outside this area. To resolve, re-enter "one-handed" mode and exit.
Phone just hang when games are started which the audio loop playing repeatingly.
My Note3 got hang when I was using facebook...
I m curious it related with RAM... when I check the RAM (after it responds again) it was 2,4 GB of 2,66 (max available)..
After I clear the Memory, then problem stops...
Same issue here..
i'll be scrolling facebook or browsing and i cannot click on links or scroll
weird thing is i can press the back button to close the app or the home button..
there are some other major glitches as well such as Gallery opening VERY SLOWLY.. quick pic is my work around..
waking up the phone with the power button takes longer then expected as well..
coming from a Z10 with less specs and listening to people bash it.. the 3GB quadcore Snapdragon 800 chip with 4.3 jelly bean is deeming to be disappointing..
don't get me wrong i love the device.. just didn't expect so many glithces and slow downs and hangups
Same issue on exynos.
Sent from my SM-N900 using xda app-developers app
I tried something new today, I've been clearing the Ram memory every 15-30 minutes of constant usage and every time I start using the phone and it seems that I haven't had that problem yet. Makes me think it is related to a process.
Sent from my SM-N900T using Tapatalk

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