I have a stock phone, updated with the OTA update. I have this problem where the Home and Search softkeys will stop working all of a sudden. When you press them, they seem to flash so I dont believe this is hardware. Also when I restart the phone, the problem goes away, at least for a little while. When this is happening, to get to the homescreen I basically have to use the back soft key to go all the way back. I thought that maybe this was due to some updates I did so I uninstalled NoLed and TaskSwitcher and I was fine for a few days but it just happened again. Has anyone else experienced this? Thanks, this is my first Android.
If I were, I'd exchange the phone. Sounds like the sensor for those buttons is defective.
Sent from my SCH-I500 using XDA App
It's not the sensor as a reboot will immediately fix this issue. Some say that doing a reset will fix it. Thinking about trying that.
Most of us here love our Nexus S phones. We love Android 2.3's speed and the neat little TV effect when we lock our screens. Since Friday morning, (Feb. 11th) my Nexus S seems to be having another TV effect: nightly "sign offs."
It does not matter if I was charging the phone or not, the phone would just stop working. The strip of touch buttons along the bottom of the phone could be lit or unlit, but the screen would just turn off and no button presses would wake the phone. If I plugged it in to a computer, you could hear a "device connect" noise and see the Android hard drive appear under the Device Manager in Windows.
All of this means that the Nexus S was powered, but not responding. It would not reboot itself, and yes, I have experienced the reboot issue. This seems to be a separate issue. This only seems to happen after midnight.
The only solution is to pull out the battery and reboot it manually.
If my Nexus S is still on when this silent crash occurs overnight, my battery could be completely drained by the time I wake up, making me plug it in AND requiring a battery pull.
Has anyone else had this issue occur? According to the Android Market, I've only updated a few programs recently, one of them being Twitter.
Some Recently Updated Programs: (most recent first)
T-Mobile My Account (to 5.0.15)
Google Authenticator (installed, 0.54)
Google Goggles (to 1.3.1)
Twitter (to 2.0.0)
Amazon MP3 (to 1.8.30)
Google Books (to 1.1.4)
System Info:
Stock, unrooted Nexus S
Launch day unit
T-Mobile USA
Android 2.3.2
Baseband I9020XXJK8
Kernel 2.6.35.7-g7f1638a [email protected] #1
Build GRH78C
When I woke up on Friday, I called Samsung and they did note the issue under my phone number. I will call them again Monday and let them know I'm still having issues.
Any help/suggestions from the XDA community would be appreciated.
Thank you!
Just checked this morning, (Monday) and I had to pop out the battery to turn the phone back on. Before I went to sleep, my battery was at 100%. When I woke up and booted the phone up, it was around 30%. A 70% drop in 8 hours. Time to call Samsung again.
No one else is having this issue?
Sent from my Nexus S using XDA App
Sounds like either a defective unit, or messed up software.
Try doing a factory reset and use don't install many apps and see if that resolves for problems for a day or 2.
Well I had a strange issue that I had never seen before... at around midnight last night both my NS and my gf's went into bootloop at the same time, it was freaky. We're both on CM7 but hers is an older build and mine has netarchy's but it's never happened before... pulling the battery and powering back on fixed both phones but it's still very weird.
I have never actually called the manufacturer before about any issues with a device. Do they do anything for you? Or help you in any way?
Sent from my Nexus S using XDA App
Samsung suggested that I do a factory reset and then if that does not fix the issue, then I'll have to send the phone into them. The tech I got on Friday was more knowledgeable than the one I got today. I'm going to backup my data and then do a factory reset, making sure not to "pull" my data from Google's servers.
Man, not doing that is going to suck.
I am also using Google Voice for my voicemail. Just wanted to throw that out there in case any running services or something is causing all of this. I'm thinking that the new version of Twitter is causing this, as it's baked into Android now and there was an update recently. Thoughts?
Here's a small update on my issue: it seems to be software-related. My Nexus S crashes during the day as well, requiring a battery pull as described above. Disabling sync does not solve the issue, so it doesn't seem like it's coming from that area. What would you guys suggest my next place to look be?
Thanks!
Well, have been having almost the same issue for the past two days. Go to bed with 57 & 63%. Get up in the morning and the phone is dead. Not sure of the exact time it.passes away, but yeah.
Can't understand why the phone has to drink while I sleep.
Sent from my Nexus S using XDA App
Same prob, only intermitant though. Im using rc1 now, with no custom kernel.
Sent from my Nexus S using XDA App
I've been having the same issue since the 13th of Feb. At first it would freeze only overnight. Now, since the 14th it freezes while asleep 4-5 times a day, and the only way to get it working is to do a battery pull. I've tried to remove recently installed apps and widgets, but that has made no difference. I really don't want to have to do a factory reset, especially after I've been reading on google forums about other users not noticing a difference after a factory reset. This is getting ridiculous.
Unrooted Nexus S
Android 2.3.2
Baseband I9020XXJK8
Kernel 2.6.35.7-g7f1638a [email protected] #1
Build GRH78C
T-Mobile US
Agreed. Mine started to freeze during the day as well, requiring a battery pull. Do you have the new Twitter installed? Do you use Google Voice for voicemail? I'm trying to pull together some common threads. It's definitely software related.
Edit: OK, now this is just stupid. It seems like I'm freezing up every half an hour by now. I pull the phone from my pocket to check on something and I push the power button. The lockscreen shows, but the screen and touch buttons don't respond. Battery pull is the only option.
Yes, I do have the new Twitter installed, and yes, I do use Google Voice.
It seems to be happening more often now for me as well. Sometimes it takes two to three times for it to fully restart and get to the home screen, or the lock screen, and sometimes it will wake and then freeze on my pattern lock which also requires a battery pull.
I've starred a few forums on this same issue on the Google support forums, I hope others do the same to show support for a quick fix.
Last night I had the battery at 90. Switched of Wifi, Data and Sync.
Got up this morning and ... no probs The battery dropped to just 88!
BTW. I have got a stock unrooted phone with no Google Voice or twitter so, could not really be a problem related to that.
I use the app addin timer to run stuff at particular times. Other apps that I downloaded are calcbuddy, barcode scanner (which I think is pointless and going to remove), pure messenger, calwidget, appbrain (again, did not like the new updated one), aTakephone, Flip4Silence, CoPilot, Fast Reboot, Docs to Go, Skype, Remote Desktop, StockIndia, Tunein Radio and Widgetsoid.
Thanks for letting me know the apps you have installed. The only common ones between us are:
Barcode Scanner
Skype
Barcode scanner is actually useful. (QR Codes, etc.) Skype may have something to do with it as it does integrate itself with data sync. Thoughts?
In order for this theory to hold water, your phone must:
Crash and require a battery pull to be responsive
Have Skype installed
Edit: My phone was crashing so much that the "first time/welcome" wizard was coming up. Swype, Facebook and GMail were crashing left and right. Time for another Factory Reset....
Edit 2: The phone has SOMEHOW survived a Factory Reset from the normal phone menu AND the Recovery menu! WHAT?!
My Nexus S is going back to Samsung for repair. *sigh* I wonder what they'll say caused the issues?
Sent from my Nexus One using XDA App
Now, today, the phone doesn't get passed the initial "Google" screen. No matter how many times I pull the battery, plug it into a charger or usb port, it does not go past the first google screen. Very disappointing.
Can you get into the bootloader menu? (Volume Up + Power)
Yes, that allowed me to get to the bootloader menu, but I couldn't do a factory reset, it just sat at the screen with the android and an exclamation point inside a triangle. I then did a battery pull, tried a normal restart and got to my home screen.
Glad to hear that you got in. By the way, once you get to the exclamation point screen, you can push Power while holding the Volume Up button to bring up a menu.
Cool, thanks for the help!!
My capacitive back button is going crazy!!! I figured it was just the rom or a program running in the background. So I rebooted into recovery and it happened then too!!! Definitely a hardware issue. I didn't drop the phone and I wiped the screen clean. So I'm not sure what the problem is. Is there any way I can disable the back button completely and remap it to the Search button? I never use the Search button, so this would work for me. Please help!
I have had this happen to me, it would randomly act up. After two weeks or so, it just stopped happening.
I have seen reports on forums that some people have tightened the screws on the back of the phone and had luck with that fixing the problem.
Sorry I can't be more helpful.
Yeah happened to me too when I first rooted it, found out it wasn't the root that did it but an application that I put on there that was not compatible with the phone.
I had the same problem too -- I posted this a few days ago on another thread dealing with this problem. I'm not sure why it's happening but it many people think it's a software incompatibility issue. I did five hard resets and the problem went away. Most people who tried the hard resets only did it once, and the problem persists. It'll even persist in recovery. I think you need to do enough hard resets until the problem disappears. Mine now is glitch-free -- good luck.
http://forum.xda-developers.com/showthread.php?t=952535&highlight=back+button+issue&page=2
Nexus S
Rooted Stock 2.3.1
T-mobile unlocked
Try installing the stock 2.3.4 just for trial. The new update fixed all my issues with the back button
Sent from my Nexus S using XDA App
I had this happened on a recently purchased nexus s. It was on 2.3 stock, and the back button just went crazy, the screen would flicker on and off, and no matter how many factory resets I performed, the problem was still there. I eventually returned it and the new nexus s has been problem free.
SphericalPuma said:
I had this happened on a recently purchased nexus s. It was on 2.3 stock, and the back button just went crazy, the screen would flicker on and off, and no matter how many factory resets I performed, the problem was still there. I eventually returned it and the new nexus s has been problem free.
Click to expand...
Click to collapse
Your new nexus s are using latest version or not?
I have this issue sometimes too. Mine doesn't go crazy though, it just becomes unresponsive and dark. I have to wait a couple of seconds and then it comes back. Kinda of like the phone freezing while the damn button come back.
Running Nexus S4G 2.3.4
The last few days my non-rooted, all stock Note 3 has been wigging out. Symptoms are as follows. At least once a day the phone power button will NOT allow me to long press to turn phone off. The lock screen will NOT work. The camera app launches but there is no on-screen video. Messaging hangs when trying to send a text. All of these symptoms require a battery pull. I uninstalled Handcent as it was basically the only app I updated recently. The N3 is on the latest VZW firmware. I dont want to factory reset this phone as I have a lot of info on it but googling my issues finds nothing. Anyone see this on a N3?
Sorry to hear that. Have you tried clearing cache in Recovery?
HAZA12D_HYPERDRIVE_NOTE3
Oyeve said:
The last few days my non-rooted, all stock Note 3 has been wigging out. Symptoms are as follows. At least once a day the phone power button will NOT allow me to long press to turn phone off. The lock screen will NOT work. The camera app launches but there is no on-screen video. Messaging hangs when trying to send a text. All of these symptoms require a battery pull. I uninstalled Handcent as it was basically the only app I updated recently. The N3 is on the latest VZW firmware. I dont want to factory reset this phone as I have a lot of info on it but googling my issues finds nothing. Anyone see this on a N3?
Click to expand...
Click to collapse
When I had my first N3 I had a few of those things happen to me but not to that extent. I know you don't want to reset it but backing up all your information and doing that might fix your problem. I wouldn't want to have to deal with all of those things happening all the time. Hopefully you get it straightened out.
Hi folks,
I let my phone (6T, international version, completely stock never rooted), update to Android 11 this morning.
One thing is bugging me so far: at random times, I'll get brief flashes of some other window popping up momentarily (too fast for me to see what it is), and then it goes away. But it throws games into pause mode and takes me out of the flow.
What's causing this and how do I turn it off?
Welll this is not a normal behavior, so noone know why and how. Seems android 11 is not yet stable for us. I rolled back to android 10 on my 6T mclaren
Progress update: this problem seems to have resolved itself. I think it may have had to do with each app gradually settling in. A few reboots and some hours later the phone seems stable, though I'm having a few smaller issues like my phone icon left my home screen, I've now got TWO "Contacts" apps, and other minor stuff.
More update... the popups are back. I think they happen frequently after a reboot then settle down over time. I will keep an eye on it and report back anything I find in case it helps others.
Partial solution: I filmed what was going on in slow motion and despite my hand being in the way I saw the popup said "Gallery kee" presumably "Gallery Keeps Closing" or something like that. I don't use the Gallery app so I disabled it in Settings\Apps. Let's see if the problem keeps up. Maybe other apps are also contributing, and I'll have to address them one by one.
After a full day and another reboot for unrelated reasons, I can confirm that disabling the Gallery app fixed the problem. Not a single popup since I disabled it. Since I never use Gallery, only Google Photos, for me it's no loss. Probably a cache wipe would have sufficed as well. I did a a full cache wipe today to address a Gmail issue, and at some point I'll re-enable Gallery and see if the problem recurs despite the cache wipe.