I have a stock phone, updated with the OTA update. I have this problem where the Home and Search softkeys will stop working all of a sudden. When you press them, they seem to flash so I dont believe this is hardware. Also when I restart the phone, the problem goes away, at least for a little while. When this is happening, to get to the homescreen I basically have to use the back soft key to go all the way back. I thought that maybe this was due to some updates I did so I uninstalled NoLed and TaskSwitcher and I was fine for a few days but it just happened again. Has anyone else experienced this? Thanks, this is my first Android.
If I were, I'd exchange the phone. Sounds like the sensor for those buttons is defective.
Sent from my SCH-I500 using XDA App
It's not the sensor as a reboot will immediately fix this issue. Some say that doing a reset will fix it. Thinking about trying that.
Related
Lately my menu button has not been registering when i touch it. i have to touch it several times to get it to register. Also some times it brings up the search option.
Either this just started today or i just started to notice it. Its annoying.
Is anyone else having this problem?
Yes the Home button has quit working unless it is pressed a dozen times or so. Any fix???
My home is getting harder to use... Yes there is a fix and it sucks, exchange it.
No problems here. Picked up the phone on launch day and my buttons are working the same as they were out of the box.
My phone did the same, the home button stopped working had to click it multiple times for it to register.just exchange the phone. My new one had been great, every button registers on the first click
Sent from my SGH-T959 using XDA App
All I noticed is if the bottom buttons are off I have to touch them once to turn them on, then after they are on they register the first time.
Sent from my SGH-T959 using XDA App
The only time my buttons don't register is when the phone is doing something else at the same time (and that's very rare). It feels kind of like when my computer is doing a backup and it slows everything else down.
Can anyone confirm that these button issues happen when nothing else is running in the background?
Pneumatic said:
The only time my buttons don't register is when the phone is doing something else at the same time (and that's very rare). It feels kind of like when my computer is doing a backup and it slows everything else down.
Can anyone confirm that these button issues happen when nothing else is running in the background?
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Click to collapse
Yes I can. I can take my phone in an awake but not busy and apply the same pressure to each key... All buttons except the home key vibrate and cause an action to occur. The home key I have to push much harder.
I noticed the home button lagging or you have to press it harder when running the Samsung widget Buddies now. If you have that widget running, delete it and the home works like a champ again.
I actually find the widget helpful for a favorites contacts so I'll continue to run it and just press home a little harder.
Here we go... video taken with a Vibrant of a vibrant showing the home button issue. When I hold the phone the problem is not as bad as the vid makes out. Vid makes it look like the button never works. It does but it takes some effort.
One thing to note. Home button action on home screen should bring up preview of all home screens.
Don't forget to watch in stunning 720p
http://www.youtube.com/watch?v=erCVddGkHLE
Well the home buton issue started with me just now. Worked fine until then on my unrooted, non screen protected vibrant. Other soft keys work fine, but all the sudden home is not working half the time.
Just wanted to let other know that its not an out of the box issue but a developing problem.
Update: after ranting about the issue and showing several people my broken phone, I enabled the GPS and the issue disappeared while trying to show another person my issue. I disabled the GPS and the issue is still not present. SO I don't know if its was just coincidence but maybe its just a software bug. Keep in mind that a power cycle of the handset did not affect the home key working.
Thanks for everyone that posted. Looks like the majority is having issues w the home button. My Home button is working totally fine.
Anyway, my menu button started working again for a while, but its back to being buggy.
It seems to me to be a software issue.
What a pain, i already done a ton of customizations. I'm going to see what happens over the weekend. If the problem continues, i guess i'll unroot it and return it.
My home button works perfectly fine... but the search button doesn't work 1/2 the time @[email protected] I hope it's a software problem >.>; don't feel like going to the store to exchange
*edit* Okay I really think it's a software problem now because when the backlight is on for the search button, it would not respond 1/2 of the time. When the backlight is off, the search button works perfectly fine. I hope they fix this ^^;
When I first got the phone I had issues with the menu button. I had to use the whole pad of my thumb instead of the tip of my finger like the other buttons. The second day I had the phone it all worked fine and had continued to work. Definitely seems like software issue to me.
Sent from my SGH-T959 using XDA App
I concur about it being software related. I have the home button problem, and when it isn't working right (comes and goes), it always seems to have different quirks, including the one where it doesn't respond while the light is on and does as soon as it turns off. One thing is for sure...it's ruining my otherwise almost perfect experience with this phone. --and it worries me, because if it's software, getting it replaced isn't going to solve the problem. --and if I wait until the problem is discovered and fixed, I'll be past the return period for the phone, I'm afraid. I think all the people returning the phones are not addressing the real problem, and it may delay the process of finding a real fix. Does anyone know if Samsung is aware of this issue and have addressed it like they have for the gps? If not, how does one clue them in?
Sent from my SGH-T959 using XDA App
DesignDawg said:
I concur about it being software related. I have the home button problem, and when it isn't working right (comes and goes), it always seems to have different quirks, including the one where it doesn't respond while the light is on and does as soon as it turns off. One thing is for sure...it's ruining my otherwise almost perfect experience with this phone. --and it worries me, because if it's software, getting it replaced isn't going to solve the problem. --and if I wait until the problem is discovered and fixed, I'll be past the return period for the phone, I'm afraid. I think all the people returning the phones are not addressing the real problem, and it may delay the process of finding a real fix. Does anyone know if Samsung is aware of this issue and have addressed it like they have for the gps? If not, how does one clue them in?
Sent from my SGH-T959 using XDA App
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Click to collapse
I think its a ground issue. Put phone down and search is hard to get to respond, pick it up works everytime....
Also have you a link to samsungs statement on GPS?
Yeah they have a lot of bugs to work out when they update this, lol.
temperbad said:
I think its a ground issue. Put phone down and search is hard to get to respond, pick it up works everytime....
Also have you a link to samsungs statement on GPS?
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Click to collapse
I sure hope it isnt a ground issue. That would be hard to fix with software. I am afraid you are right though as my issue came back.
I'm not so sure about a ground issue. No problem whatsoever for 5 days in any situation, and then it hardly works in any situation? Seems like software. And no, sorry I don't have a link to Samsung re: gps. I just know I've seen a couple times in a few places that they have acknowledged the issue and are working on a fix.
Sent from my SGH-T959 using XDA App
DesignDawg said:
I'm not so sure about a ground issue. No problem whatsoever for 5 days in any situation, and then it hardly works in any situation? Seems like software. And no, sorry I don't have a link to Samsung re: gps. I just know I've seen a couple times in a few places that they have acknowledged the issue and are working on a fix.
Sent from my SGH-T959 using XDA App
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Cool thanks. Yea I hope they send a update soon there a few minor things they need to get ironed out..
Hopefully it is software... heck maybe a bad apparently installed?
My capacitive back button is going crazy!!! I figured it was just the rom or a program running in the background. So I rebooted into recovery and it happened then too!!! Definitely a hardware issue. I didn't drop the phone and I wiped the screen clean. So I'm not sure what the problem is. Is there any way I can disable the back button completely and remap it to the Search button? I never use the Search button, so this would work for me. Please help!
I have had this happen to me, it would randomly act up. After two weeks or so, it just stopped happening.
I have seen reports on forums that some people have tightened the screws on the back of the phone and had luck with that fixing the problem.
Sorry I can't be more helpful.
Yeah happened to me too when I first rooted it, found out it wasn't the root that did it but an application that I put on there that was not compatible with the phone.
I had the same problem too -- I posted this a few days ago on another thread dealing with this problem. I'm not sure why it's happening but it many people think it's a software incompatibility issue. I did five hard resets and the problem went away. Most people who tried the hard resets only did it once, and the problem persists. It'll even persist in recovery. I think you need to do enough hard resets until the problem disappears. Mine now is glitch-free -- good luck.
http://forum.xda-developers.com/showthread.php?t=952535&highlight=back+button+issue&page=2
Nexus S
Rooted Stock 2.3.1
T-mobile unlocked
Try installing the stock 2.3.4 just for trial. The new update fixed all my issues with the back button
Sent from my Nexus S using XDA App
I had this happened on a recently purchased nexus s. It was on 2.3 stock, and the back button just went crazy, the screen would flicker on and off, and no matter how many factory resets I performed, the problem was still there. I eventually returned it and the new nexus s has been problem free.
SphericalPuma said:
I had this happened on a recently purchased nexus s. It was on 2.3 stock, and the back button just went crazy, the screen would flicker on and off, and no matter how many factory resets I performed, the problem was still there. I eventually returned it and the new nexus s has been problem free.
Click to expand...
Click to collapse
Your new nexus s are using latest version or not?
I have this issue sometimes too. Mine doesn't go crazy though, it just becomes unresponsive and dark. I have to wait a couple of seconds and then it comes back. Kinda of like the phone freezing while the damn button come back.
Running Nexus S4G 2.3.4
Hey,
I got a i9500 and i have a problem with the home button.
Sometimes when i push the home button it opens the multitasking windows although i didnt do a long push. It happes sometime and it really annoys me.
If someone knows how to solve it please tell me.
Thanks,
Eden
By the way, dont tell i dont know to push a short push beause this is NOT the problem. I gave it to some friends and it happened to them too.
Your button is sticking. When you press it it does not come up fast enough.
Did you get any juice or sweat in the button ?
Sent from my GT-I9500 using Tapatalk 2
Gillion said:
Your button is sticking. When you press it it does not come up fast enough.
Did you get any juice or sweat in the button ?
Sent from my GT-I9500 using Tapatalk 2
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Click to collapse
Absoultely not. Anyway, what can i do?
eden1108 said:
Absoultely not. Anyway, what can i do?
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Click to collapse
If it is trutly a physical defect with the home button your best but most annoying option is to take back the phone and have it changed with a new one.
Another thing to do is to do a factory reset (just in case there is a software bug causing the button to act this way)
Sent from my GT-I9500 using Tapatalk 2
This are my last options. I dont want to replace my phone neither to wipe it.
If you someone encounter this problem please help me.
Thanks
I have the same problem with my phone. Runing stock ROM.
The home button will trigger the task manager upon waking up the phone. This is driving me absolutly crazy. I hate lock screens and passwords just to get to the home screen.
Once the home screen is up this behavior stops.
I just tested the time it takes to hold the home button and launch the task manager alongside with my old Galaxy S2 and the latter needs a longer hold on the button.
The home button is not sticky, it has a normal feel and click.
Please help
Actually my problem i not at the waking up of the phone but in the home screen or in any app.
HELP
Just made an account because I'm having the exact same issue and was wondering if you were able to fix it at all because this happened to my phone very suddenly so I'm wondering if it's a software issue.. Please reply.
One thing I noticed is that this never happens when I'm on the home screen, only when have an app open. Also, it doesn't feel like the button is sticking by any means. My phone is a week old..
Mrtnd said:
Just made an account because I'm having the exact same issue and was wondering if you were able to fix it at all because this happened to my phone very suddenly so I'm wondering if it's a software issue.. Please reply.
One thing I noticed is that this never happens when I'm on the home screen, only when have an app open. Also, it doesn't feel like the button is sticking by any means. My phone is a week old..
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Click to collapse
I'm having this same issue. When I'm at the home screen it doesn't "stick", but only when I'm in an application. What's up with this behavior? It's a recent development. Could this be a software issue? I have a Verizon S4 and it hasn't had a software update at all yet.
Any solutions, or maybe there's an app we all have that is causing this?
UPDATE
I've made this happen on the home screen, usually by pressing near the middle of the home button, however this only starts happening after the phone has been on for a while. I'm so confused as to whether this is a hardware or software issue, or maybe a combination of both.
kmedeiros said:
I'm having this same issue. When I'm at the home screen it doesn't "stick", but only when I'm in an application. What's up with this behavior? It's a recent development. Could this be a software issue? I have a Verizon S4 and it hasn't had a software update at all yet.
Any solutions, or maybe there's an app we all have that is causing this?
UPDATE
I've made this happen on the home screen, usually by pressing near the middle of the home button, however this only starts happening after the phone has been on for a while. I'm so confused as to whether this is a hardware or software issue, or maybe a combination of both.
Click to expand...
Click to collapse
The home button problem was gone for a while, but a week ago, it came back and I decided to call T-Mobile. They immediately said it was a software issue and recommended me to do a factory reset. So I did and it seems to be working perfect now, haven't had the home button sticking or giving any problems for about a week now.you should definitely give that a try.hope it helps.
hey guys.
I switched some ROMs after that and it solved the problem. I can only assume it is a software bug.
try upgrading to the newest version(I use 4.3)
Hope you will all solve it as i did.
Hello guys,
I expose my problem. I have the phone since a while and the button tactile Menu and Back stop to respond sometimes when i try to go back to the homescreen from a app. It's like the stop to work sometimes for 2-3 secondes or sometimes i need to reboot the phone... If anyone have a idea to fix this please?
Vanhai said:
Hello guys,
I expose my problem. I have the phone since a while and the button tactile Menu and Back stop to respond sometimes when i try to go back to the homescreen from a app. It's like the stop to work sometimes for 2-3 secondes or sometimes i need to reboot the phone... If anyone have a idea to fix this please?
Click to expand...
Click to collapse
I'm having the same problem. It has happened twice now. It seemed to resolve itself after about a day last time it happened. I messed with a lot of settings but I am not sure it was anything I did that fixed it. I'm having the problem again today and I don't know how to fix it.
kinggheedora said:
I'm having the same problem. It has happened twice now. It seemed to resolve itself after about a day last time it happened. I messed with a lot of settings but I am not sure it was anything I did that fixed it. I'm having the problem again today and I don't know how to fix it.
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Click to collapse
Yes, it happen when i'm using 2 apps in background. Happen today using skype and whatsapp.... i don't know what happen
Hey guys,
In the last two weeks i've noticed that my Knock On feature stopped working completely. It will Knock Off but it will not knock on. Also, my pull down notification menu will have issues. i will start to pull down and it will "catch" and then stop. It appears to pull down still as long as I stop at the spot it is having problem.
I am running Scott's Clean ROM with no other Mods. Uninstalled all apps since the problem, still nothing. Also, I have tried wiping cache and davlik cache. Still nothing.
Any one else having this issues or a solution? Thanks!
BUMP
ThKA said:
Hey guys,
In the last two weeks i've noticed that my Knock On feature stopped working completely. It will Knock Off but it will not knock on. Also, my pull down notification menu will have issues. i will start to pull down and it will "catch" and then stop. It appears to pull down still as long as I stop at the spot it is having problem.
I am running Scott's Clean ROM with no other Mods. Uninstalled all apps since the problem, still nothing. Also, I have tried wiping cache and davlik cache. Still nothing.
Any one else having this issues or a solution? Thanks!
Click to expand...
Click to collapse
Yeah I have that problem, I had to send my phone to LG for repair.I'm due to get it back this week.
Sounds like a hardware problem to me.
I received my phone back on Saturday, on the return docs it just said 'replaced touch screen'. It's working fine but I'm surprised they replaced the screen, I expected it to be a software issue to be honest.
Had the same issue att sent me a new one
Sent from my LG-D800 using XDA Premium 4 mobile app
This just started happening for me too. It's a bar across the screen near the top, which happens to be in line with the power button on back. Considering the knock on stops working, and it being right in line with the power button I feel like it would be software related, but updating to Kit Kat / factory reset did nothing for me. Also I did nothing to my phone to suddenly cause a hardware failure. Hopefully LG is trying to resolve. I am giving it a couple weeks before I try a warranty repair -- a friend of mine had the same issue and it suddenly went away.
I had the same issue for a day then and went away and now its back again.
I don't know if that is hardware or software issue.
Anyone got some info about it? I don't got any warranty so I would like to know more about this issue before paying for screen replacement.