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A bit of an OCD question here, but is anyone elses front speaker grill slightly lopsided? I noticed it when i tried to view my phone flat. Seems like you can push the grill in a bit to straighten it, but it slowly moves it way back to being lopsided again.
kenny326 said:
A bit of an OCD question here, but is anyone elses front speaker grill slightly lopsided? I noticed it when i tried to view my phone flat. Seems like you can push the grill in a bit to straighten it, but it slowly moves it way back to being lopsided again.
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Click to collapse
Yup...
I admit it is pretty annoying to look at, what with the rest of the device being perfectly straight and all..
Sent from my GT-I9505 using xda app-developers app
kenny326 said:
A bit of an OCD question here, but is anyone elses front speaker grill slightly lopsided? I noticed it when i tried to view my phone flat. Seems like you can push the grill in a bit to straighten it, but it slowly moves it way back to being lopsided again.
Click to expand...
Click to collapse
Its made by Fisher Price what do you expect?
My S4 is perfect. I had an International Note 2 last year that was like that though. If I had bought it local, I would have returned it. It didn't cause any issues, but bothered me everytime I looked at it.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Mines perfect too.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Just obtained a few more, all of them were lopsided too. I'm starting to think its a batch problem with the phones in the UK.
Hi, I had my phone for a few days before I noticed that it was raised on one side. I got mine form affordable mobiles in the UK sim-free. I'm contacting them regarding a replacement and they are saying that I should have contacted them in 72 hours to report damage. I told them that the phone is not damaged and that it is a manufacturing fault. After quoting the Sales of Goods Act to them they have said that I could send them the phone if I want and they will inspect it but if it is deemed to be cosmetic error that it won't be deemed faulty and they will send it back to me and not replace the handset.
Do you think the store should replace the handset? I received the phone on the 3rd of June, but I didn't use it straight away as I was waiting for cases to come.
Anyone had any success in replacing the handset because of the lopsided speaker grill? can it cause future problems?
Is there anyway to fix it? I tried to slightly push it down but that didn't work and I don't want to break anything. How is this part attached to the phone?
jg213 said:
Hi, I had my phone for a few days before I noticed that it was raised on one side. I got mine form affordable mobiles in the UK sim-free. I'm contacting them regarding a replacement and they are saying that I should have contacted them in 72 hours to report damage. I told them that the phone is not damaged and that it is a manufacturing fault. After quoting the Sales of Goods Act to them they have said that I could send them the phone if I want and they will inspect it but if it is deemed to be cosmetic error that it won't be deemed faulty and they will send it back to me and not replace the handset.
Do you think the store should replace the handset? I received the phone on the 3rd of June, but I didn't use it straight away as I was waiting for cases to come.
Anyone had any success in replacing the handset because of the lopsided speaker grill? can it cause future problems?
Is there anyway to fix it? I tried to slightly push it down but that didn't work and I don't want to break anything. How is this part attached to the phone?
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Click to collapse
Mine is aligned correctly too.. Maybe a bad batch or a China made batch? Mine is one made in Korea
Sent from my WICKED AT&T S4
Mine is AT&T phone and its perfectly even. Made in korea version.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
I have three Korean made phones in my possession. One is completely lopsided, one is slightly lopsided and the last is perfectly even (although it has a lopsided camera).
I have had six of the Korean made models in my hand since launch and I have been EXTREMELY disappointed with quality control. From the lopsided speaker grills, lopsided cameras, yellow tinted screens, visible capacitive buttons, to faint white lines noticeable on dim white/grey backgrounds.
It is very clear that Samsung did whatever they had to in order to meet demand/deadlines. Don't get me wrong, I love the phone and cannot bring myself to exchange it for an HTC One. The hardware and software seem to be consistent across the board but all these careless defects will leave me thinking twice before purchasing another Samsung phone.
Hi everyone. Today, I noticed that something is covering my front camera lens.
Do you know what is that piece covering the camera? Anyone encounter this situation?
I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.
P.S. The camera is able to take pictures normally.
I have a SM-N9005.
Thanks
Go exchange it... Looks like a faulty device. It could be a piece of electrical tape in the wrong position.
Sent from my SM-N900W8 using Tapatalk
bogdan2603 said:
Hi everyone. Today, I noticed that something is covering my front camera lens.
Do you know what is that piece covering the camera? Anyone encounter this situation?
I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.
P.S. The camera is able to take pictures normally.
I have a SM-N9005.
Thanks
Click to expand...
Click to collapse
I have the exact same problem. Although mine is worse and i cant take pictures normally. Did you managed to solve this
bogdan2603 said:
Hi everyone. Today, I noticed that something is covering my front camera lens.
Do you know what is that piece covering the camera? Anyone encounter this situation?
I didn't drop my phone not even once and I tried to smack the top of the phone to see if it moves, but no luck.
P.S. The camera is able to take pictures normally.
I have a SM-N9005.
Thanks
Click to expand...
Click to collapse
*boy*racer* said:
I have the exact same problem. Although mine is worse and i cant take pictures normally. Did you managed to solve this
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Click to collapse
Looks like some sort of cover for the camera.
Maybe this site can help understand: http://www.ifixit.com/Teardown/Samsung+Galaxy+Note+3+Teardown/19209
But i think @nicholaschum 's solution will work best.
HanZie82 said:
Looks like some sort of cover for the camera.
Maybe this site can help understand: http://www.ifixit.com/Teardown/Samsung+Galaxy+Note+3+Teardown/19209
But i think @nicholaschum 's solution will work best.
Click to expand...
Click to collapse
Hey you were right. Soon as i posted my issue, i thought i would watch a dismantle video and presto! It was a round rubber like washer that has slipped from around the camera.
All sorted now
Hi....Can you let me know how did you get this fixed as I am also having the same issue....
nelven said:
Hi....Can you let me know how did you get this fixed as I am also having the same issue....
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Click to collapse
Hi,
I didn't
Now, that rubber is covering a lot more and I'm unable to take pictures.
nicholaschum said:
Go exchange it... Looks like a faulty device. It could be a piece of electrical tape in the wrong position.
Sent from my SM-N900W8 using Tapatalk
Click to expand...
Click to collapse
i think its a faulty device or a piece of electrical tape too
3azmeo said:
i think its a faulty device or a piece of electrical tape too
Click to expand...
Click to collapse
I don't think they will consider to be a faulty device and change it, although I would like a new Note 3 :fingers-crossed::fingers-crossed::fingers-crossed:
To me, it seems to be a soft plastic that keeps the front-camera in position and not to touch directly the front-panel (display assembly).
So, probably they will change/remove the soft plastic
GO to your provider an request a NEW device
Do this : Contact 1st Samsung Service in your country and tell to them the problem becouse this a factory fault phone .
After you make some papers and a proove that you contacted already the samsung Service from your country , contact your seller and show him the problem
YOU MUST proove that : you did NOT DROPED your PHONE , DID NOT SHOCKED YOUR PHONE with some other things , like drop with speed in bed trow in the pillow etc etc , proove that you did not used any screwdriver , to have ORANGE WATER SENSOR in the back under the battery STILL ORANGE and NO ROOTED PHONE .
THEY WILL CHANGE YOUR DEVICE , BECOUSE IS IMPOSSIBLE TO FIX THAT IS A PART OF A PLASTIC THAT WAS SLIPPERED FROM HIS PLACE .
Hello, I have Galaxy S4 I9500, and recently my phone was sent for a repair in a lab.
This guy at the lab tried to fix the problem, wiped the phone and changed the rom, and after he didn't managed to fix the problem he sent me the phone back.
The problem is that now the phone's back camera is blurry, and the front camera is fine.
How to fix this problem?
help
where is the lab?
Bring your S4 to official service center. Hope the warranty didnt void yet.
h6x said:
where is the lab?
Bring your S4 to official service center. Hope the warranty didnt void yet.
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Click to collapse
I don't have warranty.
Kildz said:
Hello, I have Galaxy S4 I9500, and recently my phone was sent for a repair in a lab.
This guy at the lab tried to fix the problem, wiped the phone and changed the rom, and after he didn't managed to fix the problem he sent me the phone back.
The problem is that now the phone's back camera is blurry, and the front camera is fine.
How to fix this problem?
Click to expand...
Click to collapse
I too have this problem. As soon as I bought this phone last May 2013, I phoned up Samsung's service centre and after pestering them daily for 6 days straight, I was able to get through to a real samsung executive, not the voice call centre handling people.
This guy told me that the hardware for the camera can be replaced and that this will fix my problems.
Believing this person, I took it to the Samsung authorized service centre where The existing camera hardware was diassembled and a brand new camera unit was then affixed on to my phone's motherboard. - I saw this process.
Unfortunately, the pictures came out the same even after the replacement. I called up the samsung executive again and asked for a full phone replacement or refund. He explained to me that is impossible. and that I had to live with the camera quality provided.
I have now started accepting the poor quality photos - I too feel that the front cam is 500% better than the rear cam, and wish that I didnt fall for samsung's 13MP camera advert bullsh*t.
rdheepak said:
I too have this problem. As soon as I bought this phone last May 2013, I phoned up Samsung's service centre and after pestering them daily for 6 days straight, I was able to get through to a real samsung executive, not the voice call centre handling people.
This guy told me that the hardware for the camera can be replaced and that this will fix my problems.
Believing this person, I took it to the Samsung authorized service centre where The existing camera hardware was diassembled and a brand new camera unit was then affixed on to my phone's motherboard. - I saw this process.
Unfortunately, the pictures came out the same even after the replacement. I called up the samsung executive again and asked for a full phone replacement or refund. He explained to me that is impossible. and that I had to live with the camera quality provided.
I have now started accepting the poor quality photos - I too feel that the front cam is 500% better than the rear cam, and wish that I didnt fall for samsung's 13MP camera advert bullsh*t.
Click to expand...
Click to collapse
The point is the camera was fine, and suddenly it just became blurry while the guy tried to fix it.
You think it has to do with the hardware and not the software of the S4?
help?
Help :/ ?
I downloaded FV5 Camera and I managed to find out that the problem is with the focus, because sometimes I get good pictures but it happens in rare occasions.
How can I fix this focus problem in the camera? I think it's a software problem.
Kildz said:
The point is the camera was fine, and suddenly it just became blurry while the guy tried to fix it.
You think it has to do with the hardware and not the software of the S4?
Click to expand...
Click to collapse
Hey sorry for the delay.
I feel that its a hardware issue, most probably with some precision component getting misaligned or something - not directly related to the camera unit, i suppose.
No amount of software tweaks can fix slow camera h/w - because of which blurs are too common...
rdheepak said:
Hey sorry for the delay.
I feel that its a hardware issue, most probably with some precision component getting misaligned or something - not directly related to the camera unit, i suppose.
No amount of software tweaks can fix slow camera h/w - because of which blurs are too common...
Click to expand...
Click to collapse
can't the kernel be the issue?
Given that I am not familiar with how android kernels work, I cannot include or exclude it from suspicion...
even if such a fix can be made available by the many geniuses in XDA(if you are reading this, thanks guys!) increasing the speed at which the kernel performs precision control on the h/w components will increase the battery drain, wont it?
rdheepak said:
Given that I am not familiar with how android kernels work, I cannot include or exclude it from suspicion...
even if such a fix can be made available by the many geniuses in XDA(if you are reading this, thanks guys!) increasing the speed at which the kernel performs precision control on the h/w components will increase the battery drain, wont it?
Click to expand...
Click to collapse
I found out that the only problem is the focus, the phone doesn't know how to focus properly.
Sometimes the images aren't blurry, because the phone focused right, but this happens in very rare occasions.
Help?
Help???
I found out that the camera focus works only in VERY bright pictures, only then the camera works.
When I look at light with the camera it suddenly focuses and works, but if I look at area which isn't very bright the focus starts to lose.
How can I fix it? Please.
Have you removed the protector sticker on your camera lens?
worktorest said:
Have you removed the protector sticker on your camera lens?
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Click to collapse
Of course.
I have to clarify that this problem happens after I updated to KitKat.
Kildz said:
Of course.
I have to clarify that this problem happens after I updated to KitKat.
Click to expand...
Click to collapse
kit Kat had nothing to do with blurry images, at least in my case. the crap images came even when I was on 4.2.2...
Sent from my GT-I9500 using Tapatalk
rdheepak said:
kit Kat had nothing to do with blurry images, at least in my case. the crap images came even when I was on 4.2.2...
Sent from my GT-I9500 using Tapatalk
Click to expand...
Click to collapse
I found out that my friend updated his S4 to KitKat and he has the same problem.
As I said before, the images are perfectly fine when I take photos at VERY BRIGHT enviroment, where the source of light has to be nearby,
then the camera's focus works properly. But if it's not very bright, then the focus starts to fade, until it's blurry.
Who here has sent in their phone to LG or have had to exchange their phone due to build quality issues? I am expecting mine back from LG soon. I had GPS issues, charging port issues, and the paint finish was bubbling along the bottom module.
So, here are a few things I feel are important things to look at when receiving your device. If you have sent in your phone and received it already could you share some info based off these questions?
What differences do you notice build quality wise?
Any HW differences?
How does the phone's battery life differ from before?
Did they repair the specific issue or does the device appear to have been replaced entirely?
Turn around time?
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?
Here is what my device looks like after receiving it back from LG. Luckily(unlucky) they didn't actually fix the original issues I had and sent it back. I don't have a picture of the yellowing LCD yet. The reflective finish kind of makes the bubbling hard to see, but in person its pretty noticable.
I just replaced my G5 through AT&T, and it seems to be fine so far. My old G5 had camera issues after the last software update, it also had some screen burn in already. The "new" G5 seems to have similar battery life, and it took the update with no issues. I didn't have build issues with the old G5 and the new one seems even better built. I am.satisfied so far.
I had to send mine off for repair as the OIS was broken.
They decided to replace it as it was going to take longer than 7 days to fix it.. Funny thing is it took them more than 7 days to get a new one to me as they had no stock! I gave it to O2 on Monday 5th September, I just got the replacement this afternoon.
What differences do you notice build quality wise?
Better. The chin fits better on this replacement.
Any HW differences?
Not that I have noticed
How does the phone's battery life differ from before?
Not had it long enough to say
Did they repair the specific issue or does the device appear to have been replaced entirely?
Replaced
Turn around time?
9 Days
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?
I cant find any numbers or marks that indicate manufacture date. Maybe Its in software?
[/QUOTE]
Mine, purchased at bestbuy, att, (2 months old) wifi and bluetooth stopped working. sent in to LG. came back with work order stating "gps test fail" Solution "update software"
Same phone came back with couple nicks in same places as before. i thought maybe they would send a new one or fix the parts chipped, but nooooooo. Thanks for NOTHING.
SOLD THE PHONE after i made sure it worked correctly.
Went with wife to att and got a new G5 for free when i finally talked her onto switching off samsungs boat
So far new phones are great. ill report back if this changes
My g5 had gps issues, sent it to LG for warranty repair. The phone returned scratched and couldnt detect sim card. I returned it to repair, they replaced screen because light leak, the back cover, and fixed the sim tray... LG in israel has a policy of not giving new devices , only do warranty repairs. At least its been 2 month and everything ok.
I have olso to mention that in israel LG has repair service that the repair guy will come to your house to fix your phone for free..
I just received my phone. They did not fix the issues I had sent it in for.
EDIT:
Sim tray ejection hole looks like they just shoved a big paper clip in there and damaged the hole, and my battery eject button now feels funny. The LCD is yellowing along the top right as well... This is seriously ****ty. I will upload pictures soon.
Pics are up. So disappointed with LG right now.
You sent your phone in service via courier service? Have you tried to take your "repaired" phone in an LG service center and try to have it replaced? I have never sent my previous phones in service with a courier so i have no experience with this situation but those few times I took my phone to service center for a repair, after it was fixed, i carefully check it for bad handling before taking it back. Was there no way you could refuse the "repaired" device on the "bad handling" reason?
Here in the US LG requires cell phone warranty repairs to be shipped in. We can't open packages to check if the decice is okay or not either because we have to accept them first. Don't get me started on calling in customer support... Luckily they have a web portal to generate ship in warranty requests and they give you a label.
The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...
~~Tito~~ said:
The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...
Click to expand...
Click to collapse
Hopefully,semms like you've been through hell with it.
Surprise surprise it came back with the same issues. I've attached a more recent shot of the bubbling. My phone now has minor scuff marks on the back of the frame too. Sim tray hole looks like trash. The LCD does not yellow anymore, but the physical issues remain.
Edit: I am just going to buy the rear frame. I am wasting too much time with this crap. One thing is for certain, I can never count on LG having good build quality ever again.
Looks like my G5 is debloated. That's the one good thing I got out of this ordeal lol.
Edit: Build version screenshot uploaded. It also does not boot with the sprint logo. It looks and runs like an unlocked device. Once I get the new housing I guess this will be fine. GPS seems to be fixed, LCD looks normal.
EDIT2: The bloatware loads upon activation... GREAT. lol
Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...
Polaf69 said:
Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...
Click to expand...
Click to collapse
Waranty or remove the cloth cover inside the chin
Had my phone sent 4 times to LG to fix because burning screen, after 4 times I got my phone e with same problem bad signal reception and my screen keep shadowing ... I just gave up and they didn't don't replace the device me... I'm trying check with them for the last time. If they didn't fix it then this is my last LG phone. By the way I used to have LG G3 and had the black screen issue too
TheMadScientist420 said:
Waranty or remove the cloth cover inside the chin
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Click to collapse
Do you have a picture of what cloth cover do you remove i dont see what you talking about
Polaf69 said:
Do you have a picture of what cloth cover do you remove i dont see what you talking about
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Click to collapse
I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover
TheMadScientist420 said:
I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover
Click to expand...
Click to collapse
You remove that by the hole or?
Hi does anyone of you also have this issue with my title? when opening my camera maybe 60% chance that my camera vibrates and have cracking sounds and the focus becomes wild for 3secs then after that it becomes fine? it is so annoying I need your opinions thanks!
I have exact the same problem since i dropped my phone....
As I posed in another thread I'll C+P
A rattle is normal, it's a free focus ring which only locks down only when focusing. It should NOT make a grinding sound when opening the camera though. I had this issue on mine, took it to a Samsung repair center and they agreed there was a problem with the focus motor inside and replaced the camera module. - Mine still rattles when camera isn't open but the camera no longer grinds when opening.
Mine actually got worse over time, to the point where it would really struggle to focus at all, that's when I decided to take it to Samsung. Get it sorted before it stops altogether outside of warranty.
Alex---1 said:
As I posed in another thread I'll C+P
A rattle is normal, it's a free focus ring which only locks down only when focusing. It should NOT make a grinding sound when opening the camera though. I had this issue on mine, took it to a Samsung repair center and they agreed there was a problem with the focus motor inside and replaced the camera module. - Mine still rattles when camera isn't open but the camera no longer grinds when opening.
Mine actually got worse over time, to the point where it would really struggle to focus at all, that's when I decided to take it to Samsung. Get it sorted before it stops altogether outside of warranty.
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Click to collapse
i see but the warranty on samsung sucks unlike apple they just need to check to imei, I dont have the receipt anymore since I'm the 2nd owner of this phone also I've rooted it already so knox is triggered my friend also have this issue and told me that it is normal but I dont think this is normal though
imfuzzyyy said:
i see but the warranty on samsung sucks unlike apple they just need to check to imei, I dont have the receipt anymore since I'm the 2nd owner of this phone also I've rooted it already so knox is triggered my friend also have this issue and told me that it is normal but I dont think this is normal though
Click to expand...
Click to collapse
You don't need the receipt, it's done by IMEI so they just take the phone. Standard warranty is 2 years also, so the phone will be under warranty regardless as it's not even been out that long.
Knox will screw you over though. You're pretty much stuffed now as AFAIK Samsung will just turn you away.
If you're brave and have access to a heat gun (not a hair dryer) then you can remove the back and fix it yourself. The part is around £25.
Alex---1 said:
You don't need the receipt, it's done by IMEI so they just take the phone. Standard warranty is 2 years also, so the phone will be under warranty regardless as it's not even been out that long.
Knox will screw you over though. You're pretty much stuffed now as AFAIK Samsung will just turn you away.
If you're brave and have access to a heat gun (not a hair dryer) then you can remove the back and fix it yourself. The part is around £25.
Click to expand...
Click to collapse
I see I wonder if samsung will take my phone the 1st owner told me it is bought on austrialia now Im on philippines I think they will just turn me away even if knox has been not triggered