Hello, I have Galaxy S4 I9500, and recently my phone was sent for a repair in a lab.
This guy at the lab tried to fix the problem, wiped the phone and changed the rom, and after he didn't managed to fix the problem he sent me the phone back.
The problem is that now the phone's back camera is blurry, and the front camera is fine.
How to fix this problem?
help
where is the lab?
Bring your S4 to official service center. Hope the warranty didnt void yet.
h6x said:
where is the lab?
Bring your S4 to official service center. Hope the warranty didnt void yet.
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Click to collapse
I don't have warranty.
Kildz said:
Hello, I have Galaxy S4 I9500, and recently my phone was sent for a repair in a lab.
This guy at the lab tried to fix the problem, wiped the phone and changed the rom, and after he didn't managed to fix the problem he sent me the phone back.
The problem is that now the phone's back camera is blurry, and the front camera is fine.
How to fix this problem?
Click to expand...
Click to collapse
I too have this problem. As soon as I bought this phone last May 2013, I phoned up Samsung's service centre and after pestering them daily for 6 days straight, I was able to get through to a real samsung executive, not the voice call centre handling people.
This guy told me that the hardware for the camera can be replaced and that this will fix my problems.
Believing this person, I took it to the Samsung authorized service centre where The existing camera hardware was diassembled and a brand new camera unit was then affixed on to my phone's motherboard. - I saw this process.
Unfortunately, the pictures came out the same even after the replacement. I called up the samsung executive again and asked for a full phone replacement or refund. He explained to me that is impossible. and that I had to live with the camera quality provided.
I have now started accepting the poor quality photos - I too feel that the front cam is 500% better than the rear cam, and wish that I didnt fall for samsung's 13MP camera advert bullsh*t.
rdheepak said:
I too have this problem. As soon as I bought this phone last May 2013, I phoned up Samsung's service centre and after pestering them daily for 6 days straight, I was able to get through to a real samsung executive, not the voice call centre handling people.
This guy told me that the hardware for the camera can be replaced and that this will fix my problems.
Believing this person, I took it to the Samsung authorized service centre where The existing camera hardware was diassembled and a brand new camera unit was then affixed on to my phone's motherboard. - I saw this process.
Unfortunately, the pictures came out the same even after the replacement. I called up the samsung executive again and asked for a full phone replacement or refund. He explained to me that is impossible. and that I had to live with the camera quality provided.
I have now started accepting the poor quality photos - I too feel that the front cam is 500% better than the rear cam, and wish that I didnt fall for samsung's 13MP camera advert bullsh*t.
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Click to collapse
The point is the camera was fine, and suddenly it just became blurry while the guy tried to fix it.
You think it has to do with the hardware and not the software of the S4?
help?
Help :/ ?
I downloaded FV5 Camera and I managed to find out that the problem is with the focus, because sometimes I get good pictures but it happens in rare occasions.
How can I fix this focus problem in the camera? I think it's a software problem.
Kildz said:
The point is the camera was fine, and suddenly it just became blurry while the guy tried to fix it.
You think it has to do with the hardware and not the software of the S4?
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Click to collapse
Hey sorry for the delay.
I feel that its a hardware issue, most probably with some precision component getting misaligned or something - not directly related to the camera unit, i suppose.
No amount of software tweaks can fix slow camera h/w - because of which blurs are too common...
rdheepak said:
Hey sorry for the delay.
I feel that its a hardware issue, most probably with some precision component getting misaligned or something - not directly related to the camera unit, i suppose.
No amount of software tweaks can fix slow camera h/w - because of which blurs are too common...
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Click to collapse
can't the kernel be the issue?
Given that I am not familiar with how android kernels work, I cannot include or exclude it from suspicion...
even if such a fix can be made available by the many geniuses in XDA(if you are reading this, thanks guys!) increasing the speed at which the kernel performs precision control on the h/w components will increase the battery drain, wont it?
rdheepak said:
Given that I am not familiar with how android kernels work, I cannot include or exclude it from suspicion...
even if such a fix can be made available by the many geniuses in XDA(if you are reading this, thanks guys!) increasing the speed at which the kernel performs precision control on the h/w components will increase the battery drain, wont it?
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Click to collapse
I found out that the only problem is the focus, the phone doesn't know how to focus properly.
Sometimes the images aren't blurry, because the phone focused right, but this happens in very rare occasions.
Help?
Help???
I found out that the camera focus works only in VERY bright pictures, only then the camera works.
When I look at light with the camera it suddenly focuses and works, but if I look at area which isn't very bright the focus starts to lose.
How can I fix it? Please.
Have you removed the protector sticker on your camera lens?
worktorest said:
Have you removed the protector sticker on your camera lens?
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Of course.
I have to clarify that this problem happens after I updated to KitKat.
Kildz said:
Of course.
I have to clarify that this problem happens after I updated to KitKat.
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Click to collapse
kit Kat had nothing to do with blurry images, at least in my case. the crap images came even when I was on 4.2.2...
Sent from my GT-I9500 using Tapatalk
rdheepak said:
kit Kat had nothing to do with blurry images, at least in my case. the crap images came even when I was on 4.2.2...
Sent from my GT-I9500 using Tapatalk
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Click to collapse
I found out that my friend updated his S4 to KitKat and he has the same problem.
As I said before, the images are perfectly fine when I take photos at VERY BRIGHT enviroment, where the source of light has to be nearby,
then the camera's focus works properly. But if it's not very bright, then the focus starts to fade, until it's blurry.
Related
I received my s3 this morning, everything was going well until 20 minutes ago when the camera decided to compeltly freak out. It seems to be constantly trying to focus at an extremely high speed. Check the video out for reference.
http://www.youtube.com/watch?v=9EhZKVRvzuI
I would say dirt in the camera lens
It's strange because the issue goes away when I reset camera settings, but then comes back after I switch to front camera and back again.
flame1845 said:
It's strange because the issue goes away when I reset camera settings, but then comes back after I switch to front camera and back again.
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Return for exchange
Have read a couple of reports of camera continually trying to focus in video mode. Have any owners had this problem ?.
bidboy said:
Have read a couple of reports of camera continually trying to focus in video mode. Have any owners had this problem ?.
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Where else did you read that?
It was mentioned in a review but i dont remember which...
Sent from my LG-P920 using xda premium
Nothing to report I'm afraid, it seems to work fine switching between front and rear cameras
The original issue seems to have subsided, but now I can't focus on anything...looking like I may need to get a replacement
flame1845 said:
The original issue seems to have subsided, but now I can't focus on anything...looking like I may need to get a replacement
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Click to collapse
It's a hardware issue. That clicking sound means that something's obstructing the camera lens. It possible that every time you reset, the lens shifts back to it's original position and that's why the issue subsides for some time.
Anyway... that's what warranty is for!
I really need your help on this one guys!
I unpacked my brand new Nexus 4 yesterday. Everything seemed fine until I fired up the camera app. Everything was really blurry and the autofocus didn't seem to work at all! We're not talking about some minor autofocusing problem here, but a huge deal breaking disaster...
I then also noticed that when I moved the camera really close to an object, the image got sharp! So, it's like it's in macro mode all the time or something. I've tried to restart the phone, factory reset etc. NOTHING works! The worst part is that I can't even go to google and replace it, because I live in Finland and got the phone brought home to me by a friend who visited USA... Is there anything I can do to make it work?
I also tried a third party camera app (camera zoom fx) in which there were several focusing modes, like macro, normal, auto and infinity mode. Didn't matter which mode I used, there was no differens..
Have any of you guys experienced the same problem? I know there's been a lot of talk about the Nexus 4 camera, but I could never have imagined that a brand new flagship phone would have these kind of problems right out of the box. Please help me.
This may sound a bit stupid, but you have tried simply cleaning the glass over the lens and checking it for scratches right? You seem to have tried a fair amount of things so it's likely to be a hardware issue of some sort.
Not trying to be a smart ass, but did you remove the plastic film off of the backside. I made that mistake before with a different phone. The film was barely noticeable because it was only over the camera lens from inside the cover, so I just thought the phone had a sorry camera. Otherwise, it sounds like you could have a defective camera.
Also when you take a picture, hold the button until the focus ring rotates and locks on the 12 o'clock position, then let go of the button.
fernandezhjr said:
Not trying to be a smart ass, but did you remove the plastic film off of the backside. I made that mistake before with a different phone. The film was barely noticeable because it was only over the camera lens from inside the cover, so I just thought the phone had a sorry camera. Otherwise, it sounds like you could have a defective camera.
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Click to collapse
meangreenie said:
Also when you take a picture, hold the button until the focus ring rotates and locks on the 12 o'clock position, then let go of the button.
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Click to collapse
Thx for your answers! I'm afraid I've tested all that. Still no luck.
ballhannes said:
Thx for your answers! I'm afraid I've tested all that. Still no luck.
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Click to collapse
Claasical case of yet another defected user.
I got G900F few days ago and I noticed that there is some parts inside my phone that are not fixed, so I hear tickling when I use phone, especially when I shake it. It comes from upper part of phone. I went to shop where I bought it and tried some other S5s there and I think they all have same issue. Seller guy told me to go to official Samsung service center after holidays...
Maybe it is camera lenses that are not fixed, or some other sensors?
Can anybody confirm this ticking when shaking phone?
Thanks.
bobobop said:
I got G900F few days ago and I noticed that there is some parts inside my phone that are not fixed, so I hear tickling when I use phone, especially when I shake it. It comes from upper part of phone. I went to shop where I bought it and tried some other S5s there and I think they all have same issue. Seller guy told me to go to official Samsung service center after holidays...
Maybe it is camera lenses that are not fixed, or some other sensors?
Can anybody confirm this ticking when shaking phone?
Thanks.
Click to expand...
Click to collapse
There is another thread here somewhere where a user is reporting a rattling sound on his device also, have a search and see what he said about it
bobobop said:
I got G900F few days ago and I noticed that there is some parts inside my phone that are not fixed, so I hear tickling when I use phone, especially when I shake it. It comes from upper part of phone. I went to shop where I bought it and tried some other S5s there and I think they all have same issue. Seller guy told me to go to official Samsung service center after holidays...
Maybe it is camera lenses that are not fixed, or some other sensors?
Can anybody confirm this ticking when shaking phone?
Thanks.
Click to expand...
Click to collapse
It's the camera. The lens is free to move otherwise you couldn't refocus. If you open the camera app you'll notice the rattling goes away as the focus motor has power at that point. It's nothing to worry about, it's no a failure or defect, most modern phones rattle when you shake them for the same reason.
Hope this helps.
Thanks, I found similar explanations on some other sites, just wanted to see if everyone have this issue..
Please help me, I just noticed that when I take a picture up close, my camera seems to only focus on the part that I touch, even though it's a flat thing like my monitor. It's like I'm applying tilt shift to my picture.
My Note 4 model is N910H and I'm on Sweet Rom V3, and installed camera mod from the apps forum. Tried using stock camera and 3rd party apps, still get the same result.
I uploaded some picture I'm taking from my monitor with my note 4 so that you can understand what I meant.
Is this hardware fault? or is it software?
Looks a bit too extreme. Just tried that myself - SLIGHTLY blur at the picture's end, but just slightly.
Your pictures look like taken with "Background Defocus".
Chefproll said:
Looks a bit too extreme. Just tried that myself - SLIGHTLY blur at the picture's end, but just slightly.
Your pictures look like taken with "Background Defocus".
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Click to collapse
Yeah, this is really bothering me, when I want to take a picture of documents I can't read the whole page because of the blur.
I am reluctant to bring my note 4 to samsung as it already root so I guess my warranty is gone
shinobu91 said:
Yeah, this is really bothering me, when I want to take a picture of documents I can't read the whole page because of the blur. I am reluctant to bring my note 4 to samsung as it already root so I guess my warranty is gone
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Click to collapse
Just an idea... You removed that protective film on the camera lens ?
Chefproll said:
Just an idea... You removed that protective film on the camera lens ?
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Click to collapse
I have removed them from the first time I unboxed it, even if I didn't remove it, it has hole in the middle so it should'nt affect the camera.
I have also tried cleaning the lens to no avail.
shinobu91 said:
I have removed them from the first time I unboxed it, even if I didn't remove it, it has hole in the middle so it should'nt affect the camera.
Click to expand...
Click to collapse
I know. - But there are many users not even noticing it - and it's possible that the film shifted a bit, so it might cover a little part of the lens.
I have also tried cleaning the lens to no avail.
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Click to collapse
Please try any other camera software. As said: It looks like that typical "defocus" effect - maybe that feature is still on although you can't see it being active.
There's a simlilar issue with the Sony Z3 front camera (the main camera IS an issue itself): There's a "Soft Skin" effect, causing massive blur. You can switch it off - but it still remains active.
So it wouldn't be the first time.
So I am not alone.
I am having similar issues with my camera.
Took it to Samsung for replacement. They were offering repair on a 10 day old phone.
Anxious to see what happens next
Sent from my SM-N910G using XDA Free mobile app
Glad I'm not alone with focusing problems...
Here is my topic : Note 4 camera won't lock focus + blurry edges on pictures with far focus
Best regards,
Chris.
Nope, definitely not alone. I am having similar issues with my camera, and I have been having them since I got my phone on October 21'st. Taking it in for repairs or hopefully a replacement. For me, the camera will focus fine on stuff within a meter or two, but anything farther just will not focus unless I hit the phone. That sounds kinda dangerous, but that is the only thing I can do to fix it. I have pretty much everything possible with no fixes. It doesn't do it all the time, but it seems to get stuck 50/50. When it works, it works for a while. When it doesn't work, it doesn't work for a while.
Same here....I got a repair ticket in with Samsung, I unfortunately have to send my phone off for 2 weeks.................WHATEVER WILL I DO!???!!!???!!
note 4 verizon camera not focusing on documents
I had the same problem and the main purpose of the "Note" family of samsung is to edit documents on the fly so this sucks.
I could not find a solution. There is no option in the camera menu that corrects this. I tried using "cam scan" and "FX" camera app and they both had the same problem with partial blurred image.
I purchased my phone from craigslist and met the seller in the store to make sure it was legit and not stolen. I purchased the phone two or three weeks ago and I feel very fortunate that Verizon helped me to do a manufacturers defect claim after searching my IMEI number for date of original purchase. since the phone only came out a few months ago they should all still have the manufacture warranty.
I usually dont post to things because im not tech savvy but I thought I should give verizon credit for helping me even though I did not purchase the phone from their store. I just got back from the store and I should have my new phone in one business day and just mail the defective one back in the package they provide. Amazing since I work with documents and notes on the fly everyday.
sorry I dont have a fix for the problem and if you root your phone your SOL unless you have accidental handling and damage type insurance, if you catch my drift.
The pictures you posted worries me a little as this can happen in other Galaxy devices released in the near future. Samsung is really falling apart, and need to get their act together and hurt innocent customers. No wonder Samsung's quarterly report is much lower than expected.
shinobu91 said:
Please help me, I just noticed that when I take a picture up close, my camera seems to only focus on the part that I touch, even though it's a flat thing like my monitor. It's like I'm applying tilt shift to my picture.
My Note 4 model is N910H and I'm on Sweet Rom V3, and installed camera mod from the apps forum. Tried using stock camera and 3rd party apps, still get the same result.
I uploaded some picture I'm taking from my monitor with my note 4 so that you can understand what I meant.
Is this hardware fault? or is it software?
Click to expand...
Click to collapse
Sorry I didn't update the thread. I brought my phone to Samsung service center, and had to leave it for 2 days for them to change my camera module. And it's now all good again. The problem obviously lies on the hardware, so nothing you can do to fix it unless you change that camera module.
Note 4 camera
THIS WHAT I DID WORKING FINE FOR ME HOPE ILL HELP YOU
Sashka: Let us perform a few troubleshooting steps on the device to isolate the cause of the issue. Shall we?
karim: OK
Sashka: Please go to Settings >> Application Manager >> swipe to All tab >> scroll to "Camera" app.
Sashka: Perform clear cache and clear data on it.
Sashka: It would reset the settings of the camera app.
Sashka: Perform this and check the issue with the camera's focus.
karim: LITTLE BETTER THANKS FOR THE HELP
Sashka: However, as the camera is fine now, Let us perform soft reset. It will refresh internal circuit of the phone: Remove the battery and re-insert it after 30 sec.
Sashka: Once you perform this, check the camera issue, this would refresh the circuitry as we have changed a few settings,
I havent seen a thread like this yet... when my phone arrived it was perfect. I took many pictures and they all looked great. A few days ago I was trying to take a picture of a receipt for work and had trouble getting the camera to focus. At the time I never thought much of it and figured it was the lighting or something. Then the next day I was attempting to take a pic of some family and noticed the camera just refused to focus. After some testing I found that my focus seemed to be stuck at a very close range (i.e things within 1-2 feet were in perfect focus) and everything farther away was a blurry mess. Video was even worse.
Eventually a friend of mine who also had a 6P suggested I download and try the app "A Better Camera" as you can use a slider to manually set focus. He demonstrated it for me and sure enough his focus would change as he moved the slider around. Tried it on mine and nothing... focus stayed in that same 1-2 foot range the entire time.
Naturally at this point I contacted Google and jumped through all of their hoops (which included factory resetting the phone... grrrr) and just finally got a replacement order in today.
Has anyone else had issues like this? I am 99% sure its hardware fault with the camera itself (if you google it the first thing that comes up is not me but is the only other person I've seen with the issue).
EDIT: No case or anything on my device
Did you inspect the laser focus on the back, perhaps there's something stuck in there?
It's the small hole in the center of the phone below the camera bezel.
celsian said:
Did you inspect the laser focus on the back, perhaps there's something stuck in there?
It's the small hole in the center of the phone below the camera bezel.
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Click to collapse
That would be the microphone.
celsian said:
Did you inspect the laser focus on the back, perhaps there's something stuck in there?
It's the small hole in the center of the phone below the camera bezel.
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Click to collapse
The laser is visible. That is also why we tried the app that allowed manually adjusting the focus. That way we could rule out a laser issue
WoodroweBones said:
The laser is visible. That is also why we tried the app that allowed manually adjusting the focus. That way we could rule out a laser issue
Click to expand...
Click to collapse
Reboot?
Oops. Well now I feel like an idiot. Sorry. Best of luck on your replacement.
celsian said:
Did you inspect the laser focus on the back, perhaps there's something stuck in there?
It's the small hole in the center of the phone below the camera bezel.
Click to expand...
Click to collapse
Loool.
I have the same focusing issue with the rear camera.
Can it be opened? may be a hardware fault...
ovu85 said:
I have the same focusing issue with the rear camera.
Can it be opened? may be a hardware fault...
Click to expand...
Click to collapse
Did you ever resolve this issue? I have the same problem now. Popping sound from camera module when I open camera app or whenever switching between front to rear camera. I ordered a replacement camera module and the tools needed to replace it. The video is on YouTube.
https://www.youtube.com/watch?v=3FwJkL1EyJY
Thanks,
Joe
jhilario72 said:
Did you ever resolve this issue? I have the same problem now. Popping sound from camera module when I open camera app or whenever switching between front to rear camera. I ordered a replacement camera module and the tools needed to replace it. The video is on YouTube.
https://www.youtube.com/watch?v=3FwJkL1EyJY
Thanks,
Joe
Click to expand...
Click to collapse
No, the problem wasn't solved!