Database Users

[Q] What is wrong with my back camera

Why does it take pictures like this. It looks like they have too much color and they are not clear. I can't find a setting to change. any input?

Looks like the camera lens itself is bad. Try this, push the lens into the phone as you take a picture. If it works, then the camera is loose. Take it to sprint for a warranty replacement.

sitlet said:
Looks like the camera lens itself is bad. Try this, push the lens into the phone as you take a picture. If it works, then the camera is loose. Take it to sprint for a warranty replacement.
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yep, I have the exact same problem and need to push the lens to fix it. many people reported it only happening one time, but mine seems to pop back up every now and again, so I'll probably go for a replacement soon.

MAJOR issue with s3 camera

I received my s3 this morning, everything was going well until 20 minutes ago when the camera decided to compeltly freak out. It seems to be constantly trying to focus at an extremely high speed. Check the video out for reference.
http://www.youtube.com/watch?v=9EhZKVRvzuI

I would say dirt in the camera lens

It's strange because the issue goes away when I reset camera settings, but then comes back after I switch to front camera and back again.

flame1845 said:
It's strange because the issue goes away when I reset camera settings, but then comes back after I switch to front camera and back again.
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Return for exchange

Have read a couple of reports of camera continually trying to focus in video mode. Have any owners had this problem ?.

bidboy said:
Have read a couple of reports of camera continually trying to focus in video mode. Have any owners had this problem ?.
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Where else did you read that?

It was mentioned in a review but i dont remember which...
Sent from my LG-P920 using xda premium

Nothing to report I'm afraid, it seems to work fine switching between front and rear cameras

The original issue seems to have subsided, but now I can't focus on anything...looking like I may need to get a replacement

flame1845 said:
The original issue seems to have subsided, but now I can't focus on anything...looking like I may need to get a replacement
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It's a hardware issue. That clicking sound means that something's obstructing the camera lens. It possible that every time you reset, the lens shifts back to it's original position and that's why the issue subsides for some time.
Anyway... that's what warranty is for!

[Q] Camera focus problem

Please help me, I just noticed that when I take a picture up close, my camera seems to only focus on the part that I touch, even though it's a flat thing like my monitor. It's like I'm applying tilt shift to my picture.
My Note 4 model is N910H and I'm on Sweet Rom V3, and installed camera mod from the apps forum. Tried using stock camera and 3rd party apps, still get the same result.
I uploaded some picture I'm taking from my monitor with my note 4 so that you can understand what I meant.
Is this hardware fault? or is it software?

Looks a bit too extreme. Just tried that myself - SLIGHTLY blur at the picture's end, but just slightly.
Your pictures look like taken with "Background Defocus".

Chefproll said:
Looks a bit too extreme. Just tried that myself - SLIGHTLY blur at the picture's end, but just slightly.
Your pictures look like taken with "Background Defocus".
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Yeah, this is really bothering me, when I want to take a picture of documents I can't read the whole page because of the blur.
I am reluctant to bring my note 4 to samsung as it already root so I guess my warranty is gone

shinobu91 said:
Yeah, this is really bothering me, when I want to take a picture of documents I can't read the whole page because of the blur. I am reluctant to bring my note 4 to samsung as it already root so I guess my warranty is gone
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Just an idea... You removed that protective film on the camera lens ?

Chefproll said:
Just an idea... You removed that protective film on the camera lens ?
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I have removed them from the first time I unboxed it, even if I didn't remove it, it has hole in the middle so it should'nt affect the camera.
I have also tried cleaning the lens to no avail.

shinobu91 said:
I have removed them from the first time I unboxed it, even if I didn't remove it, it has hole in the middle so it should'nt affect the camera.
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I know. - But there are many users not even noticing it - and it's possible that the film shifted a bit, so it might cover a little part of the lens.
I have also tried cleaning the lens to no avail.
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Please try any other camera software. As said: It looks like that typical "defocus" effect - maybe that feature is still on although you can't see it being active.
There's a simlilar issue with the Sony Z3 front camera (the main camera IS an issue itself): There's a "Soft Skin" effect, causing massive blur. You can switch it off - but it still remains active.
So it wouldn't be the first time.

So I am not alone.
I am having similar issues with my camera.
Took it to Samsung for replacement. They were offering repair on a 10 day old phone.
Anxious to see what happens next
Sent from my SM-N910G using XDA Free mobile app

Glad I'm not alone with focusing problems...
Here is my topic : Note 4 camera won't lock focus + blurry edges on pictures with far focus
Best regards,
Chris.

Nope, definitely not alone. I am having similar issues with my camera, and I have been having them since I got my phone on October 21'st. Taking it in for repairs or hopefully a replacement. For me, the camera will focus fine on stuff within a meter or two, but anything farther just will not focus unless I hit the phone. That sounds kinda dangerous, but that is the only thing I can do to fix it. I have pretty much everything possible with no fixes. It doesn't do it all the time, but it seems to get stuck 50/50. When it works, it works for a while. When it doesn't work, it doesn't work for a while.

Same here....I got a repair ticket in with Samsung, I unfortunately have to send my phone off for 2 weeks.................WHATEVER WILL I DO!???!!!???!!

note 4 verizon camera not focusing on documents
I had the same problem and the main purpose of the "Note" family of samsung is to edit documents on the fly so this sucks.
I could not find a solution. There is no option in the camera menu that corrects this. I tried using "cam scan" and "FX" camera app and they both had the same problem with partial blurred image.
I purchased my phone from craigslist and met the seller in the store to make sure it was legit and not stolen. I purchased the phone two or three weeks ago and I feel very fortunate that Verizon helped me to do a manufacturers defect claim after searching my IMEI number for date of original purchase. since the phone only came out a few months ago they should all still have the manufacture warranty.
I usually dont post to things because im not tech savvy but I thought I should give verizon credit for helping me even though I did not purchase the phone from their store. I just got back from the store and I should have my new phone in one business day and just mail the defective one back in the package they provide. Amazing since I work with documents and notes on the fly everyday.
sorry I dont have a fix for the problem and if you root your phone your SOL unless you have accidental handling and damage type insurance, if you catch my drift.

The pictures you posted worries me a little as this can happen in other Galaxy devices released in the near future. Samsung is really falling apart, and need to get their act together and hurt innocent customers. No wonder Samsung's quarterly report is much lower than expected.
shinobu91 said:
Please help me, I just noticed that when I take a picture up close, my camera seems to only focus on the part that I touch, even though it's a flat thing like my monitor. It's like I'm applying tilt shift to my picture.
My Note 4 model is N910H and I'm on Sweet Rom V3, and installed camera mod from the apps forum. Tried using stock camera and 3rd party apps, still get the same result.
I uploaded some picture I'm taking from my monitor with my note 4 so that you can understand what I meant.
Is this hardware fault? or is it software?
Click to expand...
Click to collapse

Sorry I didn't update the thread. I brought my phone to Samsung service center, and had to leave it for 2 days for them to change my camera module. And it's now all good again. The problem obviously lies on the hardware, so nothing you can do to fix it unless you change that camera module.

Note 4 camera
THIS WHAT I DID WORKING FINE FOR ME HOPE ILL HELP YOU
Sashka: Let us perform a few troubleshooting steps on the device to isolate the cause of the issue. Shall we?
karim: OK
Sashka: Please go to Settings >> Application Manager >> swipe to All tab >> scroll to "Camera" app.
Sashka: Perform clear cache and clear data on it.
Sashka: It would reset the settings of the camera app.
Sashka: Perform this and check the issue with the camera's focus.
karim: LITTLE BETTER THANKS FOR THE HELP
Sashka: However, as the camera is fine now, Let us perform soft reset. It will refresh internal circuit of the phone: Remove the battery and re-insert it after 30 sec.
Sashka: Once you perform this, check the camera issue, this would refresh the circuitry as we have changed a few settings,

Camera stopped focusing

I havent seen a thread like this yet... when my phone arrived it was perfect. I took many pictures and they all looked great. A few days ago I was trying to take a picture of a receipt for work and had trouble getting the camera to focus. At the time I never thought much of it and figured it was the lighting or something. Then the next day I was attempting to take a pic of some family and noticed the camera just refused to focus. After some testing I found that my focus seemed to be stuck at a very close range (i.e things within 1-2 feet were in perfect focus) and everything farther away was a blurry mess. Video was even worse.
Eventually a friend of mine who also had a 6P suggested I download and try the app "A Better Camera" as you can use a slider to manually set focus. He demonstrated it for me and sure enough his focus would change as he moved the slider around. Tried it on mine and nothing... focus stayed in that same 1-2 foot range the entire time.
Naturally at this point I contacted Google and jumped through all of their hoops (which included factory resetting the phone... grrrr) and just finally got a replacement order in today.
Has anyone else had issues like this? I am 99% sure its hardware fault with the camera itself (if you google it the first thing that comes up is not me but is the only other person I've seen with the issue).
EDIT: No case or anything on my device

Did you inspect the laser focus on the back, perhaps there's something stuck in there?
It's the small hole in the center of the phone below the camera bezel.

celsian said:
Did you inspect the laser focus on the back, perhaps there's something stuck in there?
It's the small hole in the center of the phone below the camera bezel.
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That would be the microphone.

celsian said:
Did you inspect the laser focus on the back, perhaps there's something stuck in there?
It's the small hole in the center of the phone below the camera bezel.
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The laser is visible. That is also why we tried the app that allowed manually adjusting the focus. That way we could rule out a laser issue

WoodroweBones said:
The laser is visible. That is also why we tried the app that allowed manually adjusting the focus. That way we could rule out a laser issue
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Reboot?

Oops. Well now I feel like an idiot. Sorry. Best of luck on your replacement.

celsian said:
Did you inspect the laser focus on the back, perhaps there's something stuck in there?
It's the small hole in the center of the phone below the camera bezel.
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Click to collapse
Loool.

I have the same focusing issue with the rear camera.
Can it be opened? may be a hardware fault...

ovu85 said:
I have the same focusing issue with the rear camera.
Can it be opened? may be a hardware fault...
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Did you ever resolve this issue? I have the same problem now. Popping sound from camera module when I open camera app or whenever switching between front to rear camera. I ordered a replacement camera module and the tools needed to replace it. The video is on YouTube.
https://www.youtube.com/watch?v=3FwJkL1EyJY
Thanks,
Joe

jhilario72 said:
Did you ever resolve this issue? I have the same problem now. Popping sound from camera module when I open camera app or whenever switching between front to rear camera. I ordered a replacement camera module and the tools needed to replace it. The video is on YouTube.
https://www.youtube.com/watch?v=3FwJkL1EyJY
Thanks,
Joe
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Click to collapse
No, the problem wasn't solved!

Misplaced Rear Camera!

The 6T just arrived yesterday, it felt really good 'cause I was coming from the ages old OnePlus One.
And boom! I had this feeling that the camera on my phone is misplaced. Both rear cameras are not in the centre, they're a bit above the centre.
Could anyone please help here? I just got one friend out here who has a 6T and comparing the two I do see some difference.
Should I care about this misplacement? I'll get a replacement if I report it within 10 days so yeah, do tell me if anyone knows about this and if I should really care and report it or is it not a big deal and just fine. The phone is perfect - those cameras work perfectly, I tested them individually by the tests in *#808# and both work.
Attaching some images of my phone and also one that I found on the internet (which I feel has the same issue?).
I've marked the cam in yellow and the asymmetrical hollow space around it in green.
(It's the 256GB model by the way)

isnt that what OIS does?
the camera moves inside its aperture
i thought it was by design

Quick visual assessment of my device appears the bottom camera is up a tiny bit and top is down a little. If I get a chance I'll throw my phone on the metrology imaging device at work and verify if my eyes are playing tricks on me. Regardless I don't think it's anything to be concerned about.

Checked mine they are very close to centered as you can see in the picture. The dots in the center of the circle represent the center of each circle. Probably hard to see though.

virtyx said:
isnt that what OIS does?
the camera moves inside its aperture
i thought it was by design
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What are you talking about? That has nothing to do with this post
To op;
At first glance I thought you were probably seeing things but after looking at your pics it does seem pretty clear that the camera units are not 'properly' centered in the frame...
It's really up to you as to whether you want to RMA for a replacement. I had to replace mine for different reasons and am glad I did but if they are functioning properly, as you say they are, I might just not bother with replacement.... Definitely weird situation though.

Is it making a drastic difference in the image quality of the photo?
If not, then I wouldn't worry about it.

virtyx said:
isnt that what OIS does?
the camera moves inside its aperture
i thought it was by design
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Click to collapse
Ah, yes. I know that the 16MP camera above the flash does move 'cause of OIS but I've seen the top one exactly centred on other phones. Looking more precisely, I saw that the rest position of both the cameras is a bit above the centre (of course both, because they're mounted on one board).
bladestonez said:
Quick visual assessment of my device appears the bottom camera is up a tiny bit and top is down a little. If I get a chance I'll throw my phone on the metrology imaging device at work and verify if my eyes are playing tricks on me. Regardless I don't think it's anything to be concerned about.
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Haha, thanks. Appreciate your help!
bladestonez said:
Checked mine they are very close to centered as you can see in the picture. The dots in the center of the circle represent the center of each circle. Probably hard to see though.
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OMG you really did some work on this! Thank you so much. I can see the dots and that's the same problem as mine. The difference is that your error is very, very less as compared to mine. Any problems with the cam so far?
Swimguy14 said:
To op;
At first glance I thought you were probably seeing things but after looking at your pics it does seem pretty clear that the camera units are not 'properly' centered in the frame...
It's really up to you as to whether you want to RMA for a replacement. I had to replace mine for different reasons and am glad I did but if they are functioning properly, as you say they are, I might just not bother with replacement.... Definitely weird situation though.
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Hey, thanks for looking into it. Would you recommend any sort of check for testing the secondary cam functionality? It's just day 2 for me so I'm sure I haven't digged in the phone as much as you have.
p51d007 said:
Is it making a drastic difference in the image quality of the photo?
If not, then I wouldn't worry about it.
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There's absolutely no change in the image quality. The cameras are not broken or anything, just misplaced.
It's just that this being my most expensive smartphone yet, I was a bit concerned. Thanks!
I guess I forget about this now until someone really points some unknown fact about this. Before Valentine's day!

Paresh Kalinani said:
OMG you really did some work on this! Thank you so much. I can see the dots and that's the same problem as mine. The difference is that your error is very, very less as compared to mine. Any problems with the cam so far?
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It's a really fancy measuring device I have at work took about a minute to whip up so no big deal at all. And no I have not noticed any issues at all. I get great quality photos and video. If you aren't experiencing problems I would guess your fine but it's your device so your call

Paresh Kalinani said:
The 6T just arrived yesterday, it felt really good 'cause I was coming from the ages old OnePlus One.
And boom! I had this feeling that the camera on my phone is misplaced. Both rear cameras are not in the centre, they're a bit above the centre.
Could anyone please help here? I just got one friend out here who has a 6T and comparing the two I do see some difference.
Should I care about this misplacement? I'll get a replacement if I report it within 10 days so yeah, do tell me if anyone knows about this and if I should really care and report it or is it not a big deal and just fine. The phone is perfect - those cameras work perfectly, I tested them individually by the tests in *#808# and both work.
Attaching some images of my phone and also one that I found on the internet (which I feel has the same issue?).
I've marked the cam in yellow and the asymmetrical hollow space around it in green.
(It's the 256GB model by the way)
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Click to collapse
@Paresh Kalinani please update this post with the solution you came up.
Thanks!

It's all good.
rsmarx said:
@Paresh Kalinani please update this post with the solution you came up.
Thanks!
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I showed it to multiple local repairers and all of them suggested to not go for replacement if I had to use the phone for important things, back then. I spent a lot of time testing both the cameras at the back thoroughly and they had no problem at all. I didn't do anything! I did not get it replaced. I can still see my cameras are misplaced but there's no issue at all. Top class photos and videos, used a lot.
So I can close this with : If you're concerned about your camera's positioning, go get your device replaced. If you're concerned about it's functioning, don't. They're 100% fine. :good: